Nokia 9210 Service Manual 9210 L2

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

PAGE 1 (50) Version 1.0 Approved

Confidential

19.07.2001

Service Manual 9210

Service Level 2

Owner : Marco Wydmuch Function : NMP Customer Care E&A Technical Services Repair Concepts Approver : Manager Repair Concepts Document ID : Version/Status : 1.0 Approved Location : Extranet IWR/PWS

Copyright © Nokia Mobile Phones. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.

Change History:

Version Date Status Handled By Comments

0.1 19.07.2001 Draft Marco Wydmuch initial draft

1.0 19.07.2001 Approved Marco Wydmuch approved by Klaus Borgmann

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Introduction

The purpose of this document is to give Nokia service level 2 workshops aids to carry out service for 9210. The use of this Service Manual is only for Nokia authorized service partners additionally to other service documentation like Service Bulletins.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, Nokia should be notified. Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

Warnings:

1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

4. Use only approved components as specified in the parts list.

5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.

6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year 2000 Compliant”.

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Table of content

1. Exploded View and Partslist

2. Bill of repair

3. Accessories

.............................................................................................................................. 5

................................................................................................................................6

4. Disassembly/Assembly Instructions

5. Backup of user data and applications

6. SW-Update

7. User Interface Layout

8. Troubleshooting

8.1 NO CHARACTERS ON CMT LCD ........................................................................................ 42

8.2 No PDA LCD function............................................................................................................ 43

8.3 No PDA backlight .................................................................................................................. 44

8.4 Phone keymat problems........................................................................................................ 45

8.5 No service.............................................................................................................................. 46

8.6 CMT and keymat illumination problems ................................................................................ 47

............................................................................................................................. 29

......................................................................................................... 41

.................................................................................................................... 42

............................................................................................... 4

.............................................................................. 21

.......................................................................... 28

9. ESD protection requirements

10.

11.

12.

Service Notes GoNoGo Tester Batterytester

................................................................................................................... 49

................................................................................................................ 50

.................................................................................................................... 50

........................................................................................... 48

Cove

abel 938105

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

1. EXPLODED VIEW AND PARTSLIST

Antenna Pin 9517065

Front Cover Assembly 9467043

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Antenna 0660214

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Card Cover 9451767

Plugs set 4 pcs. 9470014

Screws M1. 6x4 T6 6190023

CMT Display 4850177

Display Adhesive 9480568

DL2S UI with LCD’s 0201784

Phone Keymat 9794032

Screws M1.6X7 T6 6190013

r L

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2. BILL OF REPAIR

PART NO PG PART NAME

0201784 70 DL2S UI WITH LCDS LINDA SPARE 9517065 24 ANTENNA PIN RAE-3 0660214 36 ANTENNA TURN.900/1800MHZ GSM/PCN 9794032 44 PHONE KEYMAT DMC02629 RAE-3 6190013 11 SCREW M1.6X7 DMD01749 T6 FEZN BLK 6190023 11 SCREW M1.6X4 9381054 11 COVER LABEL DMD05169 RAE-3 4850177 46 CMT DISPLAY 9451767 17 CARD COVER DMD05146 RAE-3 9467043 44 FRONT COVER ASSY DMC02517 RAE-3 9470114 22 PLUG DMD05262 RAE-3

9480568 17 DISPLAY ADHESIVE

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3. ACCESSORIES

For the list of Service Tools please refer to the Extranet document:

Service Tools Level 1.

General Accessories

Battery Pack BLL-3

BLL-3 is a lithium ion battery with 1300 mAh capacity.

Product Codes

Battery Pack BLL-3 (English label) 0670290. . . . . .

Battery Pack BLL-3 (French label) 0670363. . . . . .

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View of BLL-3

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Fast Travel Charger ACP-9

Operating within the voltage range 90 V...264 V AC (50 Hz...60 Hz), the Fast Travel Charger is practically current independent in normal office and household use. Like the standard charger, it is compatible with all battery options and is available for different wall sockets.

The Fast Travel Charger can also be used with basic stand and desktop stand.

Fast Travel Charger Fast Travel Charger Fast Travel Charger Fast Travel Charger

Output cable

ACP-9E

(supplied with ACP-9):

(Euro plug) 90-264 Vac (Chinese plug) 90-264 Vac (UK plug) 90-264 Vac (Australia) 90-264 Vac

ACP-9U

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ACP-9E 0675151 ACP-9C 0675204 ACP-9X 0675150 ACP-9A 0675152

ACP-9X

ACP-9A

Output connectors:

Protection:

Output voltage/current (typ):

Weight approx. with cable

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Data Cable DLR-2

RS-232 Data cable DLR-2 to be used for PC connectivity and fax mode. Connected between PC serial port and transceiver system connector.

Product Code

Data Cable DLR-2: 0730132

View of DLR-2

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Memory Card DTS-16

The PDA includes a synchronous serial interface that is compatible with the Multimedia Card Bus (MMC) Protocol. The MMC is a changeable Flash or ROM memory card with variable memory size, DTS-16 memory capacity is 16Mbytes The MMC connector is located on the BS8 Module.

Note: The same part is used for RAE-2 communicator. The media is electrically and mechanically compatible. However the data format is different.

RAE-3 is compatible with 4MByte and 8MByte cards also.

Product Code

Memory Card DTS-16: 0271658

View of DTS-16

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1 23456 7

24mm

32mm

1.5mm

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Portable Accessories

Audio Headset HDC-8L

The audio headset can be used for normal voice calls instead of the PC audio.

Product Code

Headset HDC-8L

View of HDC-9

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Mobile Charger LCH-9

Charging adapter for car environment;

Input voltage 9...32 V

Output voltage 7.8 V /+1.4V/–1.0V)

Charger type Switching mode power supply

Operation quick charge (< 0.5-2.5 h), trickle charge

Protection input fused, output current limit

Green LED indicating input voltage on

Weight Appx. 78g

Product Code

Portable charger LCH-9 0675005

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View of LCH-9

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Belt Clip BCH-17

Used to carry the phone on belt. Installation Belt clip is fixed to belt. The counterpiece is fixed to B cover of the transceiver. The belt part is equipped with a latch to ensure firm retention and easy removal.

Product Code

Belt Clip BCH-17: 0271664

View of BCH-17

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Carry Case CBR-44

Used to carry the phone on belt.

Product Code

Carry Case CBR-44 0720262. . . . . . . .

View of CBR-44

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Office Use Accessories

Desktop Stand DCH-10

The desktop stand DCH-10 is designed for calendar data synchronization between a PC and a Communicator with a button press.

The front slot holds and charges the phone, and the rear slot holds and charges a spare battery.

The desk stand includes red and green LEDs to show the status of the spare battery charging in the rear slot.

The desk stand supports charging of 4.1V and 4.2V lithium-ion batteries.

The desk stand is powered by an external ACP-9 type charger.

When a RAE-3 is placed in the front slot it is charged at the same rate as if the external charger was connected directly to the phone. When a spare BLL-3 battery is placed in the rear slot, it is charged at a slower rate. Charging of the spare battery is delayed until the phone has finished charging.

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The front slot provides data connection between the deskstand connected PC and the RAE-3. The host PC is connected by Nokia data cable to the rear of the desk stand. The PC must have the Nokia ”Share” software running for the data transfer to the PC to be successful.

Product Code

Desktop stand DCH-10 0675209

Desktop stand DCH-10 (chinese variant) 0675222

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Advanced Handsfree Car Installation Kit CARK109

HHS-13

MKU-1

CRM-1

HFU–2

PCH–4J

AMD-2

HFS–12

HFM-8

HSU-1

Item: Accessory: Type Product code:

1 Active Car Cradle CRM-1 0630220 2 Handsfree Unit HFU-2 0694049 3 Handsfree Microphone HFM–8 0690016 4 Handsfree Speaker HFS-12 0692008 5 Power Cable PCH-4J 0730055 6 Swivel mount HHS-13 0620055 7 Mounting Plate DMS00601 0620036 8 Active Handset (Optional) HSU–1 0730091

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Advanced Active Car Holder CRM-1

The holder for the mobile phone is attached to the vehicle’s interior in a convenient position using the swivel mount HHS-13. The mounting is secured with a screw (included with HHS-13).

The cable with the plug-in connector from CRM-1 connects to the socket in HFU-2. (The other cable from CRM-1 connects to the external antenna.)

Product Code

Active Car Holder CRM-1 0630220

View of CRM-1

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PHONE

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Swivel Mount HHS-13

HHS-13 offers two installation methods for the holder CRM-1. Either use all components to make a swivel mount, or use the flat mounting plate for a fixed position.

Product Code

Swivel Mount HHS-13 0620055

View of HHS-13

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Mounting plate MKU-1

The handsfree unit HFU-2 can be attached to the vehicle interior using the mounting plate MKU-1.

Product Code

Mounting plate MKU-1 0620036

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Advanced HF Unit HFU-2

The handsfree unit HFU-2 enables the phone to operate in handsfree mode and it is attached to the vehicle interior using the mounting plate MKU-1.

Product Code

Advanced HF Unit HFU-2 0694049

View of HFU-2

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Power Cable PCH-4J

The power cable connects to the DC socket in HFU-2 and to the vehicle’s power supply. See section ”Installation” for more information.

Product Code

Power Cable PCH-4J 0730055

View of PCH-4J

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Handsfree Microphone HFM-8

The microphone connects to the to lock firmly in place.

Product Code

Power Cable HFM-8 0690016

View of HFM-8

)LJXUH+DQGVIUHHPLFURSKRQH+)0

MIC

socket in HFU-2. Twist the plug clockwise

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

External HF Speaker HFS-12

The external HF speaker connects to the plug clockwise to lock firmly in place.

Product Code

External HF speaker HFS-12 0692008

View of HFS-12

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SPEAKER

socket in HFU-2. Twist the

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Handset HSU-1 (not included)

The handset HSU-1 offers more privacy during a call. It connects to the

HANDSET

guide for the handset.

Product Code

Handset HSU-1 0640047

View of HSU-1

socket in HFU-2. For more information, please refer to the user

DATA/

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4. DISASSEMBLY/ASSEMBLY INSTRUCTIONS

Attention: Before starting this procedure you must take care of ESD precautions like being in your ESDarea and connecting your armwrist.

Remove the Cover Label carefully

with tweezers. Take care not to scratch the cover.

Remove the two screws with driver Torx T6.

Do not use the torquedriver for loosening because you can damage or decalibrate it.

Pull back the A-Cover from the bottom side on. You have to use a bit more power to release the cover from its clips. This is a bit tricky, so that you have to get your own experience.

4. Take away the Phone Keymat.

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

5. Unplug the Coax Connector.

Open the two screws at the top of the display and protect the display with a

foil against dust and scratches. If you

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6.1

6.2

don’t want to change the CMTDisplay continue with step 7.

If you want to change the CMTDisplay to have to open the two metalclips at the bottom side of the display.

Carefully open the display connector X007.

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Take care of the guiding pin of the

6.3

display. This is also the first step when replacing the display.

Open the System Connector with your

fingers. Let the two other SMD-

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Connectors closed.

Press back the whole UI/Module DL2S carefully with your thumbs. Note that the PDA-Display is fixed with selfadhesive tape to the Screenframe. If the tape remains to the display you have to use new tape when changing the moule.

Don’t try to disassemble more parts of the phone. Otherwise the whole unit has to be calibrated with special

9. measurement equipment to fulfill the

specifications.

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

It is important that the Coax Cable is guided like in the photo. Otherwise it

10. can be damaged easily when

assembling the module.

When assembling the unit you start with putting the UI/Module into the

11. Screenframe. Remember also to check

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12.

13.

or to use a new Display Adhesive.

Put the Connector Flex into its guidance. Please be careful not to destroy the flex.

Place the Flex Cover over the Connector Flex into the same guidance.

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

Plug-in the System Connector

14.

through slightly pressing it down with one finger.

15. Plug-in the Coax Connector.

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16.

17.

Set up your torquedriver with

16 Ncm

as seen in the picture. Please do not underestimate the use of the right torque. It avoids damaging the threads and ensures that all the screws are tightened constantly.

Now you can tighten the two display screws with

16 Ncm

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

18. Replace the phone keypad.

Begin the replacement of the A-Cover

19. from the antenna side on.

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20.

21.

Make again sure that the Connector Flex and the Flex Cover is under the A-Cover.

Tighten the screws with

16 Ncm

and

replace the Cover Label.

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

To complete your service actions please do the functional testing. You may have to adjust the brightness

22. and contrast of the PDA-Display in

the “control panel” when you changed the UI/Module.

The final GoNoGo test verifies that

23.

the electrical specifications of the

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Test OK!

product will be fulfilled.

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5. BACKUP OF USER DATA AND APPLICATIONS

To back up and restore user data to and from the multi media card (MMC)

Note: WinTesla service software can only save the user/phone settings (ringing tone, profile

settings…etc.) and not the user data (phone book, calendar entries, etc.) You have to save the user data to the memory card or PC-Suite.

The Backup and Restore commands will copy all data. You cannot back up or restore an individual folder. The backup and restore commands are recursive; that is, they copy folders and all the contents within the folders.

To be able to back up to and restore from a memory card, the card should be inserted in the communicator with enough empty space.

1. Press the Office key of the application buttons and select File manager. Open the File manager and then press the Menu key and select Memory card > Backup to memory card… or Restore from memory card…, depending on what you want to do. A dialog opens.

2. If you are making a backup, look for a backup folder on the memory card by pressing Change or type in the name of a new folder in the Backup folder field. If you are restoring data to your communicator, select the folder in the communicator into which you want to restore you data. Normally you should select the root folder.

3. Press Backup to back up all the communicator data to the memory card. Press Restore to restore all the backed-up memory card data to the communicator.

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6. SW-UPDATE

SW-Update with FLS-4 is currently under construction and will be updated as soon as possible. This is the update procedure for FPS-8 Flashbox.

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7. USER INTERFACE LAYOUT

Coax Cable

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Antenna Pin

Coax Connector

X007

Don’t touch the contacts with your fingers. Use gloves to avoid corrosion!

X001

X003

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

8. TROUBLESHOOTING

8.1 NO CHARACTERS ON CMT LCD

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CMT LCD

faulty

Check connector

X007and X001.

Display

ok?

Yes

19.07.2001

- connection

- optical condition

- mechanical condition

- corrosion

CMT LCD or LCD

Flex probably

damaged. Replace

LCD.

Display

Change DL2S

Display

ok?

Yes

YesNo

Send to

Service Center

END

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

8.2 No PDA LCD function

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PDA LCD faulty

Check connector

X001, X002 and

X003.

Check that PDA

display is not mechanically

damaged, i. e. pixels

missing.

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- connection

- optical condition

- mechanical condition

- corrosion

Display

Change DL2S

Display

ok?

Yes

YesNo

Send to

Service Center

END

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

8.3 No PDA backlight

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PDA Backlight

faulty

Switch the Backlight

on/off/on

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Backlight

Change DL2S

Backlight

ok?

Yes

YesNo

Send to

Service Center

END

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

8.4 Phone keymat problems

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Phone Keymat

problems

Clean the UI

module

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Keymat

funktion

Change the

Key mat

Keypad funktion

Change DL2S

Yes

ok?

Yes

ok?

Keypad funktion

Send to

Service Center

YesNo

ok?

END

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

8.5 No service

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No service

Yes

Confidential

with ext.

antenna?

Check the

connection

between coax

cable and UI

module

Check the

antenna pin

No Yes

Service ?

Send to

Service Center

END

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

8.6 CMT and keymat illumination problems

CMT and Keymat

illumination

Check connector

problems

X001

Lights ok?

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Yes

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Change DL2S

Lights

ok?

YesNo

Send to

Service Center

END

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9. ESD PROTECTION REQUIREMENTS

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or armwrist.

Please refer to the Extranet document

ESD protection requirements for NMP Service Level 1/2 Service Suppliers

example configuration of an epa-area

source: www.armeka.com

example configuration of a workbench

source: www.warmbier.com

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10. SERVICE NOTES

We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-proved and has the possibility to give vavuable feedback of the fault symptom through a structured form. Please refer to the Extranet document

Service Notes for faulty NMP transceiver

to get

further information.

Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts

11. GONOGO TESTER

The Acterna/Wavetek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone.

Please refer to the actual information in the Nokia Care Point Extranet within the Partner Websites (IWR/PWS).

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12. BATTERYTESTER

The Astratec battery tester lets you test the capacity of Nokia batteries.

Please refer to the actual information in the Nokia Care Point Extranet within the Partner Websites (IWR/PWS).

Nokia 9210 Service Manual 9210 L2

Specifications and Main Features

Frequently Asked Questions

User Manual

No service