print built the largest all-digital, all-PCS Nationwide Network
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with advanced multimedia services, reaching more than
million people for clarity you can see and hear. We built our
240
network to give you what we believe you really want from a
wireless phone: clear sound, private conversations, and timesaving features.
But with Sprint, you can do something even more far-reaching:
simplify your life. Our advanced technology is designed to grow
with your communications needs, so that one day you'll be able to
rely entirely on your PCS Phone to stay connected.
This guide will familiarize you with our technology and your new
PCS Phone through simple, easy-to-follow instructions. If you have
already reviewed the Start Here Guide, which was packaged with
your new phone, then you're ready to explore the advanced
features outlined in this guide.
If you have not read your Start Here Guide, go to Section One—
Getting Started. This section provides all the information you need
to unlock your phone, set up your voicemail, and much more. It
also contains information on how to contact Sprint if you have any
questions about your service, wish to check your account balance,
or want to purchase additional products or services.
Thank you for choosing Sprint.
i
Introduction
his User’s Guide introduces you to PCS Service and all the
T
features of your new phone. It’s divided into four sections:
䊳 Section 1: Getting Started
䊳 Section 2: Understanding Your Phone
䊳 Section 3: Using PCS Service Features
䊳 Section 4: Safety Guidelines and Warranty Information
Throughout the guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will help
you locate specific information quickly.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply turn
to that page. Follow the instructions in that section, and you'll be
ready to use your phone in no time.
Tip: You can print this guide to keep on hand or you can view it online. If
you're viewing it online, simply click on a topic in the Table of Contents or
Index or on any page reference. The PDF will automatically display the
appropriate page.
Note: The phone must be turned on to use most of the phone’s features. Do
not turn on the phone when the use of a wireless phone is prohibited or
when it may cause interference or danger.
ii
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
䊳 Getting Started With PCS Service
䊳 Setting Up Your Voicemail
䊳 Getting Help
his section walks you through setting up service for your
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PCS Phone, unlocking your phone, setting up your voicemail,
and contacting Sprint for assistance with your PCS Service.
Section 1: Getting Started
1A: Setting Up Service2
Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint Store, it probably has already been activated. All you
need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here
Guide included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold the power button located at the top of
your phone for 2 seconds to turn on the phone.
2. Press Menu, scroll to Settings, and press Select.
3. Scroll to Security settings and press Select.
4. Enter your lock code and press OK. (For security reasons, the
code is not visible as you type.)
5. Scroll to Phone lock and press Select.
6. Scroll to Off and press Select.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 1234. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically
transferred to voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and
personal greeting as soon as your PCS Phone is activated.
To set up voicemail:
1. Press and hold for 2 seconds.
2. Follow the system prompts to create your pass code, record
your greeting, record your name announcement, and
choose whether to activate One-Touch Message Access (a
Section 1: Getting Started
1A: Setting Up Service3
feature that lets you press one key to access messages and
bypasses the need for you to enter your
pass code).
Note: The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail, see "Using
Voi c ema il" o n pa ge 79 .
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com and sign on to get up-to-date
information on PCS Services, options, and more.
You can also:
䊳 Review coverage maps
䊳 Learn how to use voicemail
䊳 Access your account information
䊳 Purchase accessories
䊳 Add additional options to your service plan
䊳 Check out frequently asked questions
䊳 And more
Reaching PCS Customer Solutions
You can reach PCS Customer Solutions by:
䊳 Dialing on your PCS Phone
䊳 Signing on to your account at www.sprintpcs.com
䊳 Calling us toll-free at 1-888-211-4727 (Consumer
customers), 1-877-CLEARPY (253-2779) (Clear Pay
customers), or 1-888-788-4727 (Business customers)
䊳 Writing to us at PCS Customer Solutions, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the
Section 1: Getting Started
1A: Setting Up Service4
number of minutes used since your last invoicing cycle.
(Normal airtime usage will apply.)
To access this information:
䡵 Press .
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services,
including residential, business, and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant, shopping, and major local event information. There
is a per-call charge and you will be billed for airtime.
䡵 Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or third party.
䡵 Press .
For more information or to see the latest in products and
services, visit us online at www.sprintpcs.com.
Note: PCS Operator Services may not be available in all Affiliate markets.
Section 1: Getting Started
1A: Setting Up Service5
Section 2
Understanding Your
PCS Phone
Section 2A
Y
Your PCS Phone: The Basics
In This Section
䊳 Front View of Phone
䊳 Viewing the Display Screen
䊳 Features of Your PCS Phone (Nokia 3588i)
䊳 Turning Your Phone On and Off
䊳 Using the Battery and Charger
䊳 Displaying Your Phone Number
䊳 Making and Answering Calls
our PCS Phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section guides you
through the basic functions and calling features of your phone.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone: The Basics7
Front View of Phone
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics8
Key Functions
1. On/Off Button: Turns your phone on or off.
2. Universal Headset Jack: Provides connection for a universal
2.5-mm headset.
3. Display Screen: Displays phone status icons and menu items.
4. Signal Indicator: Indicates signal strength.
5. Left and Right Selection Key: Lets you select the prompts that
appear on the display screen directly above these keys. Key
actions change according to the screen you’re viewing and
do not appear if there is no corresponding action available.
6. Talk Key: Dials outgoing and answers incoming calls.
7. Speaker: Lets you hear phone tones and ringers.
8. Charger Jack: Connects the phone to a battery charger.
9. Microphone: Transmits your voice.
10. Pop-Port™ Accessory Connector: Provides connection to
your personal computer or laptop computer and car kit, as
well as to other accessories.
11. Four-way Navigation Key: Lets you scroll through menu
screens, highlight menu items, navigate through your
calendar, and read notifications in your inbox. From the
standby mode,
䊳 Press to view your profiles.
䊳 Press to view your contacts list.
䊳 Press to create a message.
䊳 Press to view your calendar.
12. End call Key: Ends calls and clears text from display screen.
14. Whip Antenna: Improves reception in weak signal areas.
15. Earpiece: Lets you hear voices and automated prompts.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics9
Viewing the Display Screen
This list identifies the symbols you’ll see on your display screen.
䊳shows your current signal strength. (The more lines
you have, the stronger your signal)
䊳 No service means your phone cannot find a signal.
䊳 tells you a call is in progress.
䊳 indicates you are “roaming” off the enhanced
Sprint Nationwide PCS Network.
䊳 indicates you have voicemail messages waiting. Press
and hold to call your voicemail box.
䊳 indicates that your phone’s ringers or warning tones
have been silenced.
䊳 indicates that your Vibrating alert is activated.
䊳 indicates that Keyguard is activated.
䊳 indicates that the Alarm is set.
䊳 indicates that a headset is connected.
䊳 indicates that the phone is in a hands-free car kit.
䊳 indicates that Predictive text mode is on.
䊳indicates that Location Info Sharing (GPS) is set to
share your location with the network only during
emergency calls.
䊳indicates that Location Info Sharing (GPS) is set to share
your location with the network whenever the phone is
turned on and activated.
Tip: Display indicators let you know when you’re off the enhanced
Sprint Nationwide PCS Network.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics10
Features of Your PCS Phone (Nokia 3588i)
Congratulations on the purchase of your PCS Phone
(Nokia 3588i). This phone is lightweight, easy-to-use, and
reliable. It also offers many significant features and service
options:
䊳 Easy to operate keypad featuring a four-way navigation
page 8)
(
䊳 Large, high-resolution color display screen for text and
images (
䊳 New keypad design with large fonts and bright white
backlighting for easy location of keys under any lighting
conditions (page 8)
䊳 Internal phone vibration to silently alert you of incoming
calls (page 27)
䊳 Location Info Sharing for choosing when to share your
location with the network (page 30)
䊳 Tri-mode capability for providing access to other PCS Digital
and Analog Networks where Sprint has implemented
roaming agreements (
䊳 A Contacts list for storing and retrieving phone numbers of
your friends and contacts (page 56)
䊳 A built-in organizer for scheduling alerts that remind you of
important events (page 65)
䊳 Space for up to 500 Contacts list entries with support for
multiple numbers and addresses in each entry (page 60)
䊳 A recorder to record and store up to 60 seconds of personal
notes to yourself (page 75)
䊳 Caller Identification (page 85)
䊳 PCS Voice Command
speaking someone’s name or the digits in their phone
number (page 95)
page 8)
page 40)
SM
for dialing phone numbers by
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics11
Turning Your Phone On and Off
Turning Your Phone On
䡵 Press the power button on top of your phone for
2 two seconds to turn on your phone.
Once your phone is on, it displays “Searching for service” that
indicates that your phone is searching for a signal. When your
phone finds a signal, it automatically enters the standby mode—
the phone’s idle state. At this point, you are ready to begin
making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to the
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for PCS Service by pressing any key (when your phone is
turned on).
Tip : The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone Off
䡵 Press for a few seconds until you see “Goodbye” on
the display screen.
Your screen remains blank while your phone is off (unless the
battery charger is connected).
Using the Battery and Charger
Battery Capacity
Your PCS Phone is equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before it is fully drained.
The battery provides approximately 3 hours of continuous
digital talk time (1 hour in analog) or approximately 12 days of
continuous digital standby time (1 day in analog).
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics12
When the battery charge is getting low, the “Battery low. Please
recharge” message is displayed on your screen, and the phone
sounds a warning tone. When the battery has become too weak
to operate your phone, the message “Switching off. Please
recharge” is displayed on your screen.
Note: Long backlight settings, searching for service, and vibrate mode
affect the battery’s talk and standby times.
Tip: Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
To install the battery, replace the battery, or to access your
phone’s ESN (electronic serial number), you must first remove
the phone’s back cover.
Note: Turn the phone off before removing the phone cover.
To remove the back cover, press the release button, press your
thumb against the thumb grip, and slide the entire back cover
up and over the whip antenna.
To install the battery:
1. Insert the battery at a 45-degree angle with the label side
facing up into the cavity on the back of the phone. The
metal contacts must be aligned with and connected to the
metal prongs.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics13
2. Press down on the battery until it snaps into place.
Removing the Battery
To remove your battery, follow these easy steps:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Remove the back cover by pressing and holding the release
button, pressing your thumb against the thumb grip, and
sliding the entire back cover up and over the whip antenna.
3. Pull upward on the lower end of the battery with your
finger tip and remove the battery from the phone at a
45-degree angle.
Charging the Battery
Your PCS Phone comes with a rechargeable battery. You should
charge the battery as soon as possible so you can begin using
your phone.
Keeping track of your battery’s charge is important. If
your battery level
automatically turns off and you will lose all the
information on which you were just working. For a
quick check of your phone’s battery level, glance at the
battery charge indicator located in the right side of your
phone’s display screen.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics14
becomes too low, your phone
Always use a Sprint-approved desktop charger, travel charger, or
vehicle power adapter to charge your battery.
Warning! Only use batteries approved by Sprint. Using the wrong battery
charger could cause damage to your phone and void the warranty.
Using the Charger
To use the charger provided with your phone:
1. Install the phone battery in the phone.
2. Plug the prongs of the adapter into an electrical outlet.
3. Plug the round end of the AC adapter into the desktop
charger and insert the phone into the charger slot.
– or –
Plug the adapter directly into the charger jack on the phone,
if the charger stand is not used. (If the phone is on, the
screen briefly displays a “Charging” notification followed
immediately by a scrolling battery strength indicator. If the
phone is off, the screen displays “Phone off. Battery
charging”.)
4. When the battery is fully charged, unplug the phone from
the charger. (If the phone is on, the battery strength
indicator stops scrolling. If the phone is off, the screen
displays “Phone off. Charge completed”.)
It takes approximately 4 hours to fully recharge a completely
rundown battery. With the Sprint-approved LiIon battery, you can
recharge the battery before it becomes completely run down.
Warning! Unplug the charger when not in use. Do not leave the battery
connected to a charger for longer than a week, since overcharging may
shorten its lifetime. If left unused a fully charged battery will discharge
itself over time.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics15
Displaying Your Phone Number
Just in case you forget your phone number, your PCS Phone can
remind you.
To display your phone number:
1. Press Menu, scroll to Phone details, and press Select.
2. Scroll to My phone no. and press Select. (Your phone’s
number is displayed.)
3. Press to return to the standby mode.
Note: To access the phone’s main menu, press the left softkey from the
standby mode. Menu items may be selected by scrolling to them with the
navigation key and pressing Select.
Making and Answering Calls
Making Calls Using the Keypad
Your PCS Phone offers many different ways to make calls,
including PCS Voice CommandSM (page 95), One-Touch Speed
Dialing (page 17) and using Call Logs (page 53).
To make a call using your keypad:
1. Make sure you turn on the phone.
2. Enter a phone number. (If you make a mistake while dialing,
press Clear to erase one digit at a time. Press and hold Clear
to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, see page 43.)
4. To end the call, press or End call.
Tip : To redial your last outgoing call, press twice.
Tip: When making calls off the enhanced Sprint Nationwide PCS Network,
always dial using 11 digits (1 + area code + phone number).
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics16
Making Calls Using the Contacts List
To dial directly from a Contacts list entry:
1. Press Contacts, scroll to Search, and press Select.
2. Enter the first letter, or letters, of the entry you seek. (A list
For information on creating key assignments, see "Creating a
One-Touch Speed Dial Entry" on page 64.
Calling Emergency Numbers
Note: Official emergency numbers vary by location. Check before you
need to use this feature to make sure the number is the proper one for
your location.
To call an emergency number:
䡵 Press . (Your call will be connected even
if your phone is locked or your account is restricted.)
Note: This phone, like any wireless phone, operates using radio signals,
wireless and landline networks, as well as user-programmed functions.
Because of this, connections in all conditions cannot be guaranteed.
Therefore you should never rely solely upon any wireless phone for
essential communications (e.g., medical emergencies). Emergency calls
may not be possible on all wireless phone networks or when certain
network services and/or phone features are in use. Emergency numbers
vary by location. When making an emergency call, remember to give all
the necessary information as accurately as possible. Remember that your
wireless phone may be the only means of communication at the scene of
an accident. Do not end the call until given permission to do so.
Answering Calls
Depending on your settings, your PCS Phone notifies you of
incoming calls in the following ways:
䊳 The phone rings and/or vibrates.
䊳 The backlight illuminates.
䊳 The screen displays an incoming call message.
䊳 If available, the phone number of the caller is displayed.
䊳 If the phone number is in your Contacts list, the contact’s
name is displayed.
To answer incoming calls:
1. Make sure you turn on your phone. (If your phone is off,
incoming calls go to voicemail.)
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics18
2. When a call comes in, answer the call by pressing .
(Depending on your settings, you may also answer incoming
calls simply by pressing any number key.)
The following options are also available:
1. Press Answer to answer the call.
– or –
2. Press Silence or to mute the ringer. (If you do not
answer the call, it is forwarded to your voicemail.)
Answering a Roam Call With Call Guard Enabled
To answer a call when roaming and Call Guard is enabled, you
must press OK. (See page 43 for additional information.)
Note: If your phone is off, incoming calls go to voicemail.
Ending a Call
To disconnect a call when you are finished:
䡵 Press or End call.
Missed Call Notification
When an incoming call is not answered, “1 Missed call” is
displayed on your screen.
To display the missed call:
䡵 Press List.
To dial the phone number after viewing it:
䡵 Press .
Note: The “Missed call” message may not be displayed when roaming out
of network.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics19
Dialing Options
Dialing options are displayed when you enter numbers in the
phone’s standby mode.
To select an option, press Options and press:
䊳 Save—Saves the phone number in your Contacts list. (See
"Saving a Phone Number" on page 21.)
䊳 Add to contact—Adds the number to an existing entry in
your Contacts list.
䊳 Send message—Creates a text message for sending.
䊳 Call—Dials the phone number. If you are roaming and have
the Call Guard feature activated, select OK. (See "Controlling
Roaming Charges Using Call Guard" on page 43.)
In-Call Options
During a call, an options menu can be displayed.
To select an option, press Options, scroll to your desired option,
and press:
䊳 Flash—Switch to an incoming call.
䊳 Mute/Unmute—Mute or unmute your phone’s microphone.
䊳 Three-way call—Set up a three-way conversation.
䊳 End all calls—Terminate all calls.
䊳 Touch tones—Send a touch-tone during a call.
䊳 Names—Open your Contacts list menu options.
䊳 Menu—View options from the standby mode.
Emergency In-Call Options
During an emergency call, the options menu has fewer choices
for simplicity.
To select an option during an emergency call, press Options,
scroll to your desired option, and press:
䊳 My phone no.—Display your number. This option is only
available during emergency (911) calls.
䊳 End all calls—Terminate all calls.
䊳 Touch tones—Send a touch-tone during a call.
䊳 Names—Open your Contacts list menu options.
䊳 Menu—View options from the standby mode.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics20
End-of-Call Options
After making or receiving a call, the phone number you called
or received is temporarily saved in your Call logs menu.
To view end-of-call options:
1. Press Menu, scroll to Call logs, and press Select.
2. Scroll to Outgoing calls, Incoming calls, or Missed calls and
press Select.
3. Scroll to select a call in the list (the most recent number
appears at the top of the list), press Options, scroll to select the
option, press Select, and follow the prompts.
Note: The End-of-Call options are not displayed for calls identified as
No ID or Restricted.
Saving a Phone Number
Your PCS Phone can store up to 500 contacts and up to 2500
phone numbers. Your phone automatically sorts the Contacts
list entries alphabetically.
To save a number in the standby mode:
1. Enter a phone number.
2. Select Options, scroll to Save, and press Select.
3. Enter a Contact name, press OK, and press Done.
Note: A phone number labeled Fax can only be dialed through a
personal computer.
Section 2: Understanding Your PCS Phone
2A: Your PCS Phone - The Basics21
Section 2B
Controlling Your Phone’s Settings
In This Section
䊳 Setting Your Phone’s Date and Time
䊳 Using Profiles
䊳 Selecting Silent Mode
䊳 Adjusting Volume
䊳 Customizing Ringers
䊳 Customizing Alert Notifications
䊳 Enabling Location Info Sharing
䊳 Customizing Your Phone’s Display Screen
䊳 TTY Access With PCS Service From Sprint
his section describes how you can change your phone’s
T
settings to best suit your requirements. Take a few moments
to review these options and add or adjust the settings that are right
for you.
Your phone has five adjustable profiles, including Normal, Silent,
Meeting, Outdoor, and Pager. Which profile you select and how
you have adjusted each profile determines the characteristics of
your phone when you are in that particular profile. Note, as well,
that the menu structure and associated options are identical for all
five profiles, with the only exception being that you cannot
rename your Normal profile.
Section 2: Understanding Your PCS Phone
2B: Controlling Your Phone’s Settings22
Setting Your Phone’s Date and Time
Your phone’s time and date need to be set to allow some phone
features to operate. These settings may already have been made
for your phone.
To manually set the date:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Time settings and press Select.
3. Scroll to Date and press Select.
4. Scroll to Set the date and press Select.
5. Enter the date by using either the keypad or the four-way
navigation key and press OK.
6. Press Date, scroll to Date format, and press Select.
7. Scroll to the date format you prefer and press Select. (You
can choose to hide the date or show the date on the phone’s
display screen by selecting Hide date or Show date in the
Date menu.)
To manually set the time:
1. To set the time, press Menu, scroll to Settings, and press
Select.
2. Scroll to Time settings and press Select.
3. Scroll to Clock and press Select.
4. Scroll to Set the time and press Select.
5. Enter the time by using either the keypad or the four-way
navigation key and press OK.
6. Select am or pm and press Select.
7. Press Select, scroll to Time format, and press Select.
8. Select 24-hour or am/pm and press Select. (You can choose to
hide the time or show the time on the phone’s display screen
by selecting Hide clock or Show clock in the Clock menu.)
Section 2: Understanding Your PCS Phone
2B: Controlling Your Phone’s Settings23
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