Nokia 3110c Service Manual

Nokia Customer Care

Service Manual

RM-237 (Nokia 3110c)

Mobile Terminal

Part No: 9201060 (Issue 1)

COMPANY CONFIDENTIAL

RM-237

Nokia Customer Care Amendment Record Sheet

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 04/2007 Y Liu

Page ii COMPANY CONFIDENTIAL Issue 1

RM-237 Copyright Nokia Customer Care

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

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RM-237

Nokia Customer Care Warnings and cautions

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• During testing never activate the GSM transmitter without a proper antenna load, otherwise the GSM PA may be damaged.

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RM-237 For your safety Nokia Customer Care

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

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RM-237

Nokia Customer Care Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

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RM-237 ESD protection Nokia Customer Care

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

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RM-237

Nokia Customer Care Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the

product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-237 Company Policy Nokia Customer Care

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

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Nokia Customer Care Company Policy

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RM-237 Nokia 3110c Service Manual Structure Nokia Customer Care

Nokia 3110c Service Manual Structure

1 General information 2 Parts and layouts 3 Service Software Instructions 4 Service Tools and Service Concepts 5 Disassembly and reassembly instructions 6 BB Troubleshooting and Manual Tuning Guide 7 RF Troubleshooting and Manual Tuning Guide 8 System module 9 Schematics Glossary

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Nokia Customer Care Nokia 3110c Service Manual Structure

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Nokia Customer Care

1 — General information

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Table of Contents

Product selection....................................................................................................................................................1–5

Display and keypad features .................................................................................................................................1–5

Features...................................................................................................................................................................1–6

Hardware features ............................................................................................................................................1–6

Software features..............................................................................................................................................1–6

UI features..........................................................................................................................................................1–6

Mobile enhancements.......................................................................................................................................1–8

Technical specifications...................................................................................................................................... 1–10

General specifications.................................................................................................................................... 1–10

Battery endurance.......................................................................................................................................... 1–10

Environmental conditions ............................................................................................................................. 1–10

Electrical characteristics ................................................................................................................................ 1–10

List of Tables

Table 1 Power.........................................................................................................................................................1–8

Table 2 Car...............................................................................................................................................................1–8

Table 3 Audio..........................................................................................................................................................1–9

Table 4 Data ............................................................................................................................................................1–9

Table 5 Imaging......................................................................................................................................................1–9

Table 6 Normal and extreme voltages.............................................................................................................. 1–10

List of Figures

Figure 1 RM-237 product picture ..........................................................................................................................1–5

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RM-237 General information Nokia Customer Care

Product selection

The RM-237 is class 4 (max 2W) GSM tri-band hand portable phone, supporting GSM 900/1800/1900 band. The RM-237 also supports EGPRS and GPRS (Packed data). It is a class B&C terminal, supporting EGPRS multislot class 10 (4Rx + 1Tx and 3Rx + 2Tx) and GPRS multislot class 10 (4+1, 3+2).

The RM-237 is MMS (Multimedia Messaging Services) version 1.2 enabled phone with 128x160 pixel active matrix display supporting up to 262k colours. It also has an integrated 1.3 Mpix digital camera with a 8 x digtal zoom.

The RM-237 has a 3GPP video player/recorder, a stereo FM radio and a music player, and it supports Bluetooth, microSD card and IrDa.

The XHTML/WAP browser in RM-237 is compatible with the version 2.0 specifications and it supports HTTP/ TCP/IP stack.

In addition the RM-237 is a Java-enabled phone (JavaTM 2 Platform, Micro Edition, for embedded devices). It supports MIDP Java 2.0 with additional APIs.

The supported user interface is S40, that is, RM-237 software is based on the ISA platform.

Figure 1 RM-237 product picture

Display and keypad features

• Main display: Active matrix display supporting up to 262k colors (128 x 160 pixels, 28.4 mm x 35.5 mm active area)

• Power switch

• Side volume keys

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Nokia Customer Care General information

Features

Hardware features

• Monoblock phone

• 1.3 Mpix camera with 8 x digital zoom

• 10MB physical internal user memory

• µSD memory card slot (up to 2GB)

• Stereo FM radio and music player

• Integrated handsfree speaker

• Internal vibra

• Bluetooth

• 2.0 mm DC charger plug

• Mini-USB connector

• 2.5mm Nokia AV connector

Software features

• ISA OS 8.0s Platform

•

Nokia Series 40 User interface (UI): JavaTM MIDP 2.0

UI features

Imaging • 1.3 megapixel camera with 8x digital zoom

• Full-screen view finder

• PictBridge printing via USB cable

• Video recording in QCIF quality supported

• Multimedia contents can be sent via MMS

Multimedia • MP3 player supporting formats including MP3, Midi, AAC, AAC+, enhanced

AAC+, WMA

• FM stereo radio, Visual Radio and music player

• 3GPP video player/recorder

• MP3 ringing tones, True tones and MIDI tones, with support of 64 polyphony

Memory functions • Combo memory with 32 MB flash and 16 MB RAM – about 10 MB physical

internal user memory (for gallery and applications, contacts, notes, calendar entries)

• Hotswap microSD memory card slot supporting up to 2GB microSD memory cards

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RM-237 General information Nokia Customer Care

Messaging • Simplified messaging with recently used contacts log and groups

• Email: Access your work and private email accounts; supports SMTP, POP3, and IMAP4 protocols. Support for attachments (Java version)

• Audio messaging service (AMS): Record your own voice message and send to compatible devices

• MMS OMA 1.2: Combine image, video, text, and voice clips and send as an MMS to a compatible phone or PC; use MMS to tell your story with a multislide presentation. The MMS OMA 1.2 specification allows you to send/ receive messages up to 300 kB in size.

• Text messaging: Supports concatenated SMS, picture messaging, SMS distribution list

• Predictive text input: Support for all major languages in Europe and AsiaPacific

• Instant Messaging (IM)

Applications • Java™ MIDP 2.0 with over-the-air download

• Pre-installed Java™-based applications and games

• SIM Application Toolkit

• Wireless Presenter

Connectivity • Nokia PC Suite with USB, Bluetooth and Infrared connectivity

• SIM access profile and handsfree profile

• Nokia AV connector interface with USB

• Active standby

• FOTA (Flashing over-the-air)

• Local/remote SyncML data synchronization

• E-mail client with support for attachments

Browsing • Integrated XHTML browser

• Smart content download - OMA DRM 2.0

Data transfer • EDGE (EGPRS): Class 10, download up to 236.8 kbps

• GPRS: Class 10, download up to 53.6 kbps

Note: Actual achieved speeds may vary depending on network support

• GPRS/EDGE/HSCSD/CSD for browsing and as data modem

• Downlink Advanced Receiver Performance (DARP)

Voice features • Push To Talk: Select the person or group you want to talk to and press

the Push To Talk key to communicate

• Enhanced voice dialling with SIND: Speaker-independent name dialling for easy call handling

• Integrated handsfree speaker with a new high quality speaker for better audio experience (stereo widening effects when attaching the headset)

• FM stereo radio enhanced by the Visual Radio application

• Voice commands

• Voice recorder

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Nokia Customer Care General information

Digital services • User Interface (UI) themes including e.g. animated wallpapers,

screensavers, color schemes, ringing tones

• Ringing tones: Video, MP3 ringing tones, True Tones and MIDI ringing, alert, and gaming tones with support of 64 polyphonies

• OTA download possibility for: Themes, True Tones, MP3 ringing tones, MIDI ringing tones, screensavers, wallpapers, 3GPP streaming, images and videos, Series 40 Java games and applications

Personal information management (PIM)

• Organizer with alarm clock, calendar, to-do list, notes, calculator, countdown timer, and stopwatch

• Manage your time and information with the enhanced calendar that can be synchronized, for example, with Microsoft and Lotus PIM application calendars by using the Nokia PC Suite

Call management • Speed dialling

• Speaker independent number/name dialing for easy call handling

• Logs: Keeps lists of your dialled, received, and missed calls

• Automatic answer (works with headset or car kit only)

• Call waiting, call hold, call divert, call timer

Mobile enhancements

Mobile enhancements for RM-237

Table 1 Power

Type Name

Note: This phone is charged through the smaller Nokia standard interface (2.0 mm plug). The 3.5 mm

standard charger can be used together with the CA-44 charger adapter. AC-3/AC-5 Compact charger AC-4 Travel charger BL-5C Battery 1020 mAh Li-Ion CA-44 Charger adapter (from 3.5 mm -> 2 mm)

Table 2 Car

Type Name

CK-1W Wireless car kit CK-7W Basic universal car kit CK-20W Car Installation Kit CR-39 Universal holder DC-4 Mobile charger HF-35W Wireless Car Handsfree N616 Car phone

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RM-237 General information Nokia Customer Care

Table 3 Audio

Type Name

AD-42W Wireless audio gateway HS-40 Mono headset HS-16, HS-42,

Stereo headsets

HS-47 HS-44 Wired headset BH-300,

Wireless mono headsets BH-601, BH-700, BH-800, BH-900, HS-4W, HS-50W

HS-21W,

Wireless stereo headsets HS-24W, HS-25W, HS-26W, HS-34W, HS-36W, HS-37W, HS-57W, HS-58W

Table 4 Data

Type Name

DKE-2 Mini USB connectivity cable MU-22 1 GB µSD card MU-26 128 MB µSD card MU-27 256 MB µSD card MU-28 512 MB µSD card MU-37 2 GB µSD card

Table 5 Imaging

Type Name

PT-6 Remote camera

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Nokia Customer Care General information

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

Transceiver with BL-5C 1020 mAh Li-Ion battery pack

108,5 x 45,7 x 15,6 87 72

Battery endurance

Battery Talk time Standby time Music time

BL-5C 1020 mAh Li-ion 4-4.5 hours Up to 350 hours > 12 hours

Note: Variation in operation times will occur depending on SIM card, network settings and usage.

Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is active.

Environmental conditions

Temperature

Temperature range

Operational (all specs met) -5 +55 Functional (reduced

performance)

-30 +70

Min oC Max oC

Storage -30 +85

The HW module complies with the SPR4 Operating Conditions.

Humidity

Relative humidity range is 5...95%. The hardware module is not protected against water. Condensed or splashed water might cause malfunction.

Any submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

The hardware module complies with the SPR4 Operating Conditions.

Electrical characteristics

Table 6 Normal and extreme voltages

Voltage Voltage (V) Condition

General conditions Nominal voltage 3.7 Lower extreme voltage 3.06 a

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RM-237 General information Nokia Customer Care

Voltage Voltage (V) Condition

Higher extreme voltage 4.2 b

a. ADC settings in the SW might shutdown the phone above this value. b. During fast charging of an empty battery, this voltage might exceed this value. Voltages between 4.20 and

4.60 might appear for a short while.

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Nokia Customer Care

2 — Parts and layouts

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Table of Contents

Exploded view.........................................................................................................................................................2–5

Exploded view ...................................................................................................................................................2–5

Mechanical spare parts overview ....................................................................................................................2–6

Parts list...................................................................................................................................................................2–7

Mechanical spare parts list...............................................................................................................................2–7

Component parts list (2cba_31a).....................................................................................................................2–9

Swap units ...................................................................................................................................................... 2–21

Component layouts ............................................................................................................................................. 2–23

Component layout - top (2cba_31a)............................................................................................................. 2–23

Component layout - bottom (2cba_31a)...................................................................................................... 2–23

List of Tables

Table 7 Swap phones.......................................................................................................................................... 2–21

Table 8 Lightswap ............................................................................................................................................... 2–22

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Nokia Customer Care Parts and layouts

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RM-237 Parts and layouts Nokia Customer Care

Exploded view

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RM-237

Nokia Customer Care Parts and layouts

Mechanical spare parts overview

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+ 194 hidden pages

Nokia 3110c Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

Care and maintenance

ESD protection

Battery information

Company Policy

Nokia 3110c Service Manual Structure

Product selection

Display and keypad features

Features

Hardware features

Software features

UI features

Mobile enhancements

Technical specifications

General specifications

Battery endurance

Environmental conditions

Electrical characteristics

Exploded view

Exploded view

Mechanical spare parts overview