Nokia 3100, 3120 Service Manual 03 rh19 rh50 servicesw
Nokia Customer Care
RH-19/RH-50 Series Cellular Phones
3 - Service Software
Issue 3 05/2004 2004 Nokia Corporation. Page 1
Company Confidential
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
This page has been intentionally left blank
Page 2 2004 Nokia Corporation. Issue 3 05/2004
Company Confidential RH-19/RH-50
Nokia Customer Care 3 - Service Software
Table of Contents
Page No
Quick Guide for Phoenix Service SW Installation ...........................................................................5
Phoenix installation steps in brief ...................................................................................................5
Phoenix Service SW .................................................................................................................................6
Before installation ................................................................................................................................6
Startup .....................................................................................................................................................6
Dongle driver installation and version check ...............................................................................7
First time installation of Phoenix .................................................................................................... 8
Update installation of Phoenix .......................................................................................................11
Uninstallation of Phoenix ................................................................................................................11
Data Package for Phoenix (Product Specific).................................................................................14
Before installation ..............................................................................................................................14
Installation of Phoenix data package (product specific) .........................................................14
Uninstallation of Phoenix data package ......................................................................................17
Managing connections .....................................................................................................................18
Manual settings ................................................................................................................................20
How to Update Flash Support Files for FPS-8* and FLS-4* ........................................................22
Before installation ..............................................................................................................................22
Installing the flash support files ....................................................................................................22
Updating the FPS-8* flash prommer SW .....................................................................................25
FPS-8 Activation and Deactivation ...................................................................................................28
Activation .............................................................................................................................................28
Deactivation .........................................................................................................................................29
JBV-1 Docking Station SW ..................................................................................................................30
Before installation ..............................................................................................................................30
Installing SW needed for the JBV-1 SW update .......................................................................31
Updating the JBV-1 docking station software ...........................................................................34
Transceiver tuning: Quick Guide for Tuning With Phoenix ........................................................36
General remarks ..................................................................................................................................36
Active cover support ..........................................................................................................................37
DC Out..................................................................................................................................................37
CTI calibration....................................................................................................................................37
Service Tool Concept for RF Tuning Operations.............................................................................38
Service Tool Concept For Baseband Tuning Operations ..............................................................39
Flashing Setup Instructions .................................................................................................................41
POS (point of sale) flash concept .................................................................................................41
JBV-1 flash concept ...........................................................................................................................42
Parallel flash concept ........................................................................................................................43
Issue 3 05/2004 2004 Nokia Corporation. Page 3
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
This page has been intentionally left blank
Page 4 2004 Nokia Corporation. Issue 3 05/2004
Company Confidential RH-19/RH-50
Nokia Customer Care 3 - Service Software
Quick Guide for Phoenix Service SW Installation
Phoenix installation steps in brief
DCT-4 generation test and service software is called “Phoenix”
These are the basic steps to install the Phoenix
• Install the Phoenix Service Software.
• Install the Phoenix data package (product specific data & flash update package).
• Manage connection settings (depends on the tools you are using).
• Update FPS-8 SW (if you use FPS-8).
• Activate FPS-8.
• Update JBV-1 docking station SW (only when needed).
The flash update files are delivered with then Phoenix data package so unless you want
to use certain version of this package, separate installation package is not needed anymore. If you want to use it, it should be installed after connection management, before
FPS-8 update.
Please refer to Service Manual and Technical Bulletins for more information concerning
phone model specific service tools and equipment setup.
Issue 3 05/2004 2004 Nokia Corporation. Page 5
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
Phoenix Service SW
Before installation
• Check that a Dongle is attached to the parallel port of your computer.
• Download the installation package to your computer (e.g. C:\TEMP).
• Close all other programs.
• Run the application file and follow instructions on the screen.
• Administrator rights may be required to be able to install Phoenix depending on the
operating system.
• If the dongle driver is installed or updated, you need to reboot your PC before the
installation can continue.
• If uninstalling or rebooting is needed at any point, you will be prompted by the
Install Shield program.
If at any point during installation you get this message, dongle is not found and installation can´t continue.
Startup
Possible reasons may be defective or too old PKD-1Dongle (five digit serial number dongle when used with FPS-8 prommer) or that the FLS-4S POS flash dongle is defective or
power to it is not supplied by external charger.
Check the COM /parallel ports used first! After correcting the problem the installation
can be restarted.
Run the application file to start installation.
When you choose “Next” the files needed for installation will be extracted. Kindly wait.
Page 6 2004 Nokia Corporation. Issue 3 05/2004
Company Confidential RH-19/RH-50
Nokia Customer Care 3 - Service Software
If the setup files are already extracted (left in the file system from previous installation)
following dialog appears. Always click "Yes to All" to overwrite the existing setup files.
Dongle driver installation and version check
If there is no previously installed dongle driver, installation will take place...
If the dongle driver is installed and it is older than the latest supported version, the latest
version will be installed when you choose “Yes”. The latest version is always included in
the latest Phoenix installation package.
Issue 3 05/2004 2004 Nokia Corporation. Page 7
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
PC needs to be rebooted before installation can continue. Click "Yes" to reboot the PC.
Setup is restarted automatically after reboot.
First time installation of Phoenix
After dongle driver installation / update (if needed) installation continues from this step.
Click "Next" in Welcome dialog to continue.
Page 8 2004 Nokia Corporation. Issue 3 05/2004
Company Confidential RH-19/RH-50
Nokia Customer Care 3 - Service Software
Choose the destination folder, it is recommended to use the default folder C:\Program-
Files\Nokia\Phoenix.
Choose “Next” to continue. You may choose another location by selecting “Browse” (not
recommended)
Setup copies the components, please wait.
Progress of the setup is shown. Please wait…
Issue 3 05/2004 2004 Nokia Corporation. Page 9
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
If restarting of your computer is needed the install shield wizard will tell you about it.
Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually.
Note that Phoenix doesn't work, if components are not registered. Click "Finish" to continue.
After the reboot components are registered and Phoenix is ready for use.
If reboot is not needed components are registered after copying them.
If restarting of your computer is not needed, Click "Finish" to exit the setup.
Phoenix is now ready for use.
Now the installation of Phoenix Service SW is ready and it can be used after:
• installing Phone model specific phone data package for Phoenix
• configuring the connections
• updating the flash update package files used with FPS-8* and FLS-4* tools
Page 10 2004 Nokia Corporation. Issue 3 05/2004
Company Confidential RH-19/RH-50
Nokia Customer Care 3 - Service Software
Update installation of Phoenix
If you already have the Phoenix Service SW installed on your computer, sooner or later
there will be need to update it when new versions are released.
Please note that very often the Phoenix Service SW and the phone specific data package
for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with
certain version of data package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.
To update the Phoenix you need to take exactly the same steps as when installing it for
the first time.
• Download the installation package to your computer hard disk.
• Close all other programs.
• Run the application file (e.g. phoenix_service_sw::::::::::::::::.exe).
• Dongle driver version will be checked and if need be, updated.
• After reboot installation starts automatically.
• Newer version of Phoenix will be installed.
When you update the Phoenix from old to new version (e.g. update from 3.83.005 to
3.83.005
If you try update the Phoenix with the same version that you already have (e.g. 3.55 to
3.55) you are asked if you want to uninstall the version of Phoenix you have on your PC.
Answer “OK” to uninstall Phoenix, “Cancel” if you don’t want to uninstall.
If you try to install an older version (e.g. downgrade from 3.83.005 to 3.83.005) installation will be interrupted.
Always follow the instructions on the screen.
5), the update will take place automatically without uninstallation.
Uninstallation of Phoenix
Uninstallation can be done manually from Windows Control Panel - Add / Remove Programs.
Choose “Phoenix Service Software” and click "Add/Remove".
Choose “OK” to uninstall
Issue 3 05/2004 2004 Nokia Corporation. Page 11
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
Progress of the uninstallation is shown.
Page 12 2004 Nokia Corporation. Issue 3 05/2004
Company Confidential RH-19/RH-50
Nokia Customer Care 3 - Service Software
You may have to reboot the PC after uninstallation.
If restarting is not needed, the following dialog will appear:
Note! If you have different product packages installed, components are uninstalled only if they are not
included in other product packages.
Issue 3 05/2004 2004 Nokia Corporation. Page 13
RH-19/RH-50 Company Confidential
3 - Service Software Nokia Customer Care
Data Package for Phoenix (Product Specific)
Before installation
Product data package contains all product specific data to make the Phoenix Service
Software and tools usable with a certain phone model.
It also includes the latest version of flash update package for FLS-4* and FPS-8*
• Check that the Dongle is attached to the parallel port of your computer.
• Install Phoenix Service SW.
• Download the installation package to your computer (e.g. C:\TEMP).
• Close all other programs.
• Run the application file and follow instructions on the screen.
If you already have the Phoenix Service SW installed on your computer, sooner or later
there will be need to update it when new versions are released.
Please note that very often the Phoenix Service SW and the phone specific data package
for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with
certain version of data package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.
Installation of Phoenix data package (product specific)
Run the application file to start installation.
When you choose “Next” the files needed for installation will be extracted. Please wait.
Page 14 2004 Nokia Corporation. Issue 3 05/2004
Loading...