PAMS NHA-9
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Technical Documentation Troubleshooting
Troubleshooting Section
Contents
Required Service Equipment ................................................................................................................1
Software & Equipment Set-ups............................................................................................................1
Test Analyser Set Up RX...................................................................................................................1
Wintesla Set Up RX............................................................................................................................2
Test Analyser Set Up TX....................................................................................................................2
Wintesla Setup.....................................................................................................................................2
BB1 - Phone does not power up....................................................................................................3
BB2 (Display / keypad not operating correctly.)..........................................................................4
BB4b (Phone thinks headset accessory is inserted)..................................................................5
BB5 (Phone cannot enter local mode.).........................................................................................5
BB6 (Earpiece or external audio fault)..........................................................................................6
BB7 (Tx audio problems)................................................................................................................7
BB8 Call processing........................................................................................................................8
RX Fault 1..........................................................................................................................................9
TX Fault 1........................................................................................................................................10
RX / Tx Faults 2.............................................................................................................................11
Oscilloscope Readouts..................................................................................................................12
Software & Equipment Set-ups
Test Analyser Set Up RX
Note these setting are for the HP 8920 on a duplex test screen.
Tune Mode – Manual AF generator 1KHz Tone - 8Khz deviation
Frequency – 836.52Mhz FM Coupling – AC
Input Port – RF IN Audio Out – AC
IF Filter – 230kHz AF Anl In – Audio In
Ext. TX Key – OFF Filter 1 CCIT or Cmessage / Filter 2 15Khz LPF
RF signal gen. to 881.52 MHz De-emphasis – OFF
Amplitude at -116dBm Atten Hold – OFF
Detector – PK+ - / 2 Output Port – RF Out
Power Meter Avg. = 10 SINAD Avg. = 10
Introduction
The purpose of this section is to define module faults down to component level. The flow charts allow simple
navigation by following YES /NO routes.
Note; Some flow charts have callout boxes referring to appropriate oscilloscope readouts. If you are reading the
PDF version of this document these are hypertext links.
Required Service Equipment
NHA-9 WinTesla Service Software (product code: 8400597)
Variable Power Supply Unit
Digital Multimeter
Oscilloscope
NHA-9 Service Accessories (H700PI, 282)
MJS-7 Test Frame (PN 0775095)
When the phone is in the Module Repair JIG, the probe must be connected to the test equipment.
RS232/MBUS adapter
CMT/Marconi HP8920...
Setup the cable loss:
With the HP8920, Configure > RF level offset on/off = on > RF in/out = loss of the cable.
RF Spectrum Analyser
AAT-7 RF Probe
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PAMS NHA-9
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Technical Documentation Troubleshooting
Test Analyser Set Up TX
Wintesla Set Up RX
Note these setting are for the HP 8920 on a TX test screen.
Tune mode – Manual Filter 1 - Cmessage
Set phone to Local mode. Go to Testing Menu enter Quick Testing.
Quicktest set up as follows:
Ex. Audio – ON Channel 384
Compressor – ON Select RX TX PA
Expander – ON Power Level 7
Volume – MID AFC – OFF
TX Frequency - 836.52Mhz Filter 2 – 15kHz
TX Pwr Meas. – Peak De-Emphasis - OFF
Input Port – RF IN Detector – PK+ - /2
IF Filter – 230kHz AF Gen. 1 – Freq. 1kHz
Ext. TX Key – OFF AF Gen. 1 – 50mV
AF Anl in – FM Demod Power Meter Avg. = 10
Wintesla Setup
Set phone to Local mode. Go to Tunings Menu enter TX Power.
Expected results with the above settings:
TX Power ≅ 26 to 27.3dBm
Expected results with the above settings:
Assembled Sinad between 14 to 50dB Nominal ≅ 19 to 30dB
In test fixture Sinad between 14 to 50dB Nominal ≅ 19 to 30dB
Issue 2 03/00 Page 2
PAMS NHA-9
Check for broken PCB trace
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Technical Documentation Troubleshooting
BB1 - Phone does not power up
Note: Do not dismantle phone.
power up?
operating correctly?
Insert MBUS cable with AUDIO EXT enabled on switch box.
say "Remove
NO
NO
YES
BB1
BB2
BB4b
Dismantle phone in correct fashion and place in diagnostic jig
VL=2.8 V ?
YES
NO
Check D400 and N7 pins.
See Readout
from 2.8V to 0V when
power key is pressed?
(Pin 73 of D400)
YES
high?
YES
Vbatt
from 2.8V to 0V when
power key is pressed?
(S2/3 or D400/73)
YES
Check/ replace N8 & C869
Check/ replace N9 & C839
YES
NO
between power key and D400.
enter local
RF RX OK?
RF TX OK?
(Testing TX audio.)
NO
NO
NO
NO
BB5
Rx Fault 1
(Earphone level fault.)
Tx Fault 1
BB8
See Readout
From main OSC
G1 ?
YES
burst at pin 20
D401 when power
key pressed?
NO
VBATT/2
YES
approx 2.8V
NO
NO
YES
YES
osc G1?
YES
Replace osc G1.
Retest and if still faulty replace D400
after approx
14s?
NO
shorts/open circuit.
Replace D401.
YES
NO
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Check R850, C405, V822 & N9.
high?
.
Replace D401.
YES
NO
Replace D400
PAMS NHA-9
Dismantle phone and place in diagnostic jig with new
Check for electrical shorts on C857, C858 & C859.
Replace faulty component(s)
Dismantle phone and place in
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Technical Documentation Troubleshooting
BB2 (Display / keypad not operating correctly.)
OSCOUT
Operate all keys on phone pad.
MCUCLK
and cinch
connector.
NO
and retest
YES
on display?
NO
cinch connector.
Do the numbers appear on
the display?
YES
to reed Switch
S1 ?
NO
YES
backlight
OK ?
YES
YES
NO
diagnostic jig with new cinch connector.
backlight
OK ?
NO
R869, R870,
V814, R868, V815,
R867, OK?
NO
Check / Replace D401
YES
and cinch
connector.
recheck phone.
and retest.
cinch connector.
NO
Check R912 & 922 approx 2K2 ohm.
NO
Replace Lid Module with known working unit.
YES
R922 OK?
OK?
OK?
NO
D400
OK?
YES
checks.
YES
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NO
D401
OK?
SCRAP.
NO
PAMS NHA-9
Check headset socket in 'B'
Check alignment of socket legs.
Lift cradle of jig and test outer
Check / Replace D401, R927 & R897
Visually inspect spark gaps under system
Dismantle phone and place in diagnostic jig.
With oscilloscope, probe MBUS at system connector whilst
Check for short/foreign material at
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Technical Documentation Troubleshooting
BB4b (Phone thinks headset accessory is inserted.)
Dismantle the phone and place engine in diagnostic jig.
Power up phone and call TESTIN>ADC READING from Wintesla.
NO
"HEADSET" ?
YES
two pins of spacer PCB.
YES
Shorted?
NO
for shorts (X359)
If in doubt, replace socket.
and retest.
BB5 (Phone cannot enter local mode.)
Power up phone.
calling VIEW>PHONE_IDENTITY from Wintesla.
10K ohm?
YES
remains low?
NO
NO
YES
Page 6
Replace R892 and retest.
gap under system connector.
Check for shorted ESD device V824.
YES
connector X360 with microscope for shorts.
Short found?
YES
NO
Recall ADC READINGS from Wintesla.
indicates
"Headset"?
YES
NO
NO
correctly?
Remove short and retest.
Check for excess solder and replace
NO
R927, C866,
R891, OK?
Replace D401 and retest.
at pin 10 of
D401?
YES
at pin 9 of
D401?
YES
R892? (One
side is VL)
NO
base of V812
correctly?
YES
Replace V812.
NO
NO
YES
NO
Replace R891.
Check R865 approx 10K ohm.
constantly
pulled high?
NO
YES
YES
V812?
NO
Replace V812
Replace D401.
Replace D401.
Return to front page checks.
Issue 2 03/00 Page 5
YES