The software controls the phone via a separate adapter (DAU–9M
0730762) connected to the serial port of the PC and to the phone’s bottom
connector using the Nokia proprietary communication method called
M2BUS.
Attach the protection key PKD–1 to parallel port one (25–pin female
D–connector) of the PC. When connecting the PKD–1 to the parallel port
be sure that you insert the PC end of the PKD–1 to the PC (male side).
Page 6
Figure 1. Dongle Insertion
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NHA–9
Technical Documentation
The PKD–1 should not affect devices working with it. If some errors do
occur try printing without the PKD–1 connected. If printing is now OK
please contact your supplier who will endeavor to replace your PKD–1.
WinTesla Service Software
COM1 COM2 LPT–1
PC
PKD–1
Figure 2. Servicing setup
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NHA–9
WinTesla Service Software
Using Wintesla
Phone Independence
The WinTesla application, “WinTesla.exe”, is phone independent. It relies
on separate, phone specific, “modules” to provide communication, menus
and test algorithms.
PAMS
Technical Documentation
Figure 3. WinTesla with loaded interfaces
For each phone type – or product family – a phone interface module and
menu module are required. The modularity of WinTesla allows support for
other languages, so one phone type may have one phone interface
module and several menu modules, all in different languages.
WinTesla allows you to select the language you wish to use (if available),
and will automatically load the correct phone interface module for the
connected phone. When a different phone type is connected, WinTesla
will load the new phone interface and associated menus.
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Technical Documentation
Login ID Setup
Once the software has been installed you need to set up your own Login
ID (max. 3 characters). Start Windows file manager and locate the
validate\op_id.val
Double clicking on the ‘
message, in order to avoid this use the File |Associate command in file
manager and link the file to the notebook application as shown below.
WinTesla Service Software
(located in the Wintesla subdir) file as shown in NO TAG
Op_ID.val’
file (a text file) gives a windows error
Figure 4. Accessing Op_ID. val file
Now by double clicking on the ‘
Op_ID.val
’, notebook opens and your own
ID can be entered and saved accordingly. Enter or edit any operator
definitions following the existing format in this file.
Enter your id here
Figure 5. Editing Op_ID.val file
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NHA–9
WinTesla Service Software
The Login Screen
When WinTesla first starts, the Login screen below will appear. Type in
your 3 character ID and press <Enter> or click on the OK button.
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Technical Documentation
Figure 6. Login Screen
If WinTesla can not find the file,
then the OK button will be ‘greyed’.
If CANCEL is clicked then the Fault Logging feature of WinTesla will be
deactivated.
op_id.val
, which contains the Login IDs,
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Technical Documentation
The WinTesla Screen
The main WinTesla screen – if no phone is attached – is displayed with 3
menu items at the top of the screen and a status bar at the bottom.
WinTesla Service Software
The information on the left of the status bar will be used to provide
information when WinTesla is performing tasks: such as reading data from
the phone. The status bar also includes the name of the current user.
The Product Menu
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NHA–9
WinTesla Service Software
New (Ctrl+R)
The ‘New’ function (which can also be activated by pressing Ctrl+R ) is
used to scan for a phone when either the automatic rescan option is off or
the automatic rescan timer has not expired ( see
for automatic rescan ).
If the phone type is unrecognized or unsupported by the current WinTesla
system then a warning message will be displayed.
Open
The ‘Open’ function allows you to ‘force load’ a phone interface, even if
there is no phone connected to the system.
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Technical Documentation
Configure|Options section
Close
A dialog box will appear and list the supported phone types (see figure
above). To select a particular phone type to load; highlight the phone type
name and click on OK.
Clicking on CANCEL will stop the request and no new phone type will be
loaded.
Loading a phone interface will disable the automatic rescan function ( see
Configure|Options section for automatic rescan).
This function will close the currently loaded phone type interface that had
been loaded using the
Product|Open function. You can not ‘Close’ a loaded
phone type interface if it was loaded by a rescan.
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Technical Documentation
FaultLog
The ‘FaultLog’ option has a sub–menu (below). These functions are
described in the ‘FaultLog Application’ section.
If the FaultLog function has been disabled – either because the Login ID
was not correct or disabled through the
these menus will be ‘greyed’ and made un–selectable.
Exit (Alt+F4)
WinTesla Service Software
Configure|FaultLog function – then
Selecting this option will shut–down the WinTesla program.
The Configure Menu
The configuration menu allows you to setup such things as directory
paths, user interface language and FaultLog options.
Options
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NHA–9
WinTesla Service Software
Language
This option allows you to change the language used in the WinTesla
application.
Current Password / New Password / Retype Password
Currently not available
User ID
Allows the user ID to be entered if the users name is setup in the
opt_id.val (validation) file.
M2BUS COM Port
This option allows you to select which communications port the phone is
to be connected. The change will take place immediately after pressing
OK.
Automatic Rescan
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Technical Documentation
Automatic rescan is a mechanism to automatically check for a new phone;
the time between re–scans is user configurable. When a phone is
scanned and recognized, the corresponding phone interface and menu
are loaded, extending the main menu at the top of the screen and
displaying the phone type and description at the bottom of the screen.
Product|New (or Ctrl+R ) function can be used to rescan the phone
The
in–between automatic rescans or when automatic rescan has been
disabled. The automatic re–scan mechanism is disabled when the
Product|Open function is used to load a phone interface.
A tick in the check–box indicates that the automatic rescan option has
been enabled. Clicking on the check–box (making the check–box blank)
will disable the automatic re–scan option. The time between re–scans (in
seconds) is entered into the edit box.
Pressing the OK button will save any changes made. Pressing CANCEL
will discard any changes you may have made.
Product Serial Numbers
Buses
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Technical Documentation
Com Port
This Option allows you to select the serial port used to connect to the
phone
Hardware Type
This Option allows you to select the type of hardware used to service the
phone.
Media
This allows you to select one of the media options authorized by the
selected hardware.
Add/Remove
This allows you to add/remove one hardware configuration (Com
port+Hardware type+Media) to the scanning priority list.
WinTesla Service Software
This function allows you to organize your data into different directories.
The directories must already exist. If an invalid directory is entered then
an error message will be displayed (below).
The use of a backslash (‘\’) at the end of the directory name is optional.
Clicking on the OK button will save your changes.
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NHA–9
WinTesla Service Software
Fault Log Configuration
Fault Log is a feature that allows the PC to create a record of each phone
that is serviced for historical tracking. This function allows you to configure
the FaultLog mechanism. Clicking OK after making selections, saves all
changes made.
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Technical Documentation
Figure 7. FaultLog – configuration
Fault Log
This option allows you to enable or disable the FaultLog mechanism.
Choosing to disable the FaultLog mechanism results in the
|FaultLog options being ‘greyed’ and the F9 button being disabled.
Allow Manual Entry
This option allows you to disable manual entry of data that was
unavailable from the phone.
Automatic Fault Log Prompting
Enabling this option results in a prompt being displayed if the phone has
changed.
Station Identity
Enter the unique identity of your ‘workstation’; this ID is used to write
FaultLog files.
Country Of Repair
Product
Enter the country of repair.
Warranty Period ( months )
Each product code has an associated warranty period. This option allows
you to change those warranty periods. If no phone is connected then all
product codes supported will be displayed. However, if a phone is
connected then only the product codes associated with that phone type
are displayed.
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Technical Documentation
Note: Changing the Warranty Period in the Fault Log data file has no affect on the
products warranty terms as stated from the manufacturer.
Maximum Time To Repair ( minutes )
Enter the maximum time allowed to repair a phone.
Fault Log Application.
The aim of the Fault Log application is to provide NMP After Sales
Companies worldwide a standard method for the collection of Fault and
Repair Data from their service process’s. This information can also be
used by NMP R&D and Manufacturing organizations as well.
The Fault Log application can be regarded as a data entry sub–routine
run from the WinTesla Service Software package at the end of a repair.
This allows for quick and uniform recording of the service performed on
the product.
Each product repaired, will generate one unique record in a FaultLog file
consisting of up to 37 data fields containing information about the product
and how it was repaired. This information is read automatically where
possible, from the products own internal EEPROM and then entered
manually by the Service Technician to form a complete service record.
WinTesla Service Software
For more advanced implementations, the repair records are copied and
collected by the electronic mail system installed in the Service Center and
are sent electronically to a Central Service Database located in Finland.
Completing a FaultLog Record
Once WinTesla has been configured correctly it operates in the following
manner:–
Wintesla automatically reads the product details from the
products EEPROM and writes them as a record to a
pre–determined file.
Proceed with the repair task, utilising a combination of
software driven tuning and hardware modifications.
On completion of the repair task you have a choice:
1.A.)With the product still connected to the PC, manually display
the repair data entry screen by selecting Function Button F9.
2.B.) Alternatively, the product can be disconnected and the next
product for repair connected in its place.
So long as Automatic Prompting is enabled then the previous products
repair data entry screen will be displayed.
– Enter the repair work performed on the product in the repair
data screen.
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– Check the automatic data for this product, read earlier, to
ensure its accuracy.
– When satisfied with the data, save the entry. This process
adds a complete record containing the product details and
the repair details to the FaultLog output file.
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NHA–9
WinTesla Service Software
The output file can then be manipulated by a number of different systems,
as required, as a detailed record of the product fault.
To attempt to record all of this information 37 data fields are defined for
each FaultLog record. These can be split as follows:–
– Product definition information fields
– Repair / fault information fields.
Most products have their information stored in EEPROM, WinTesla
automatically reads this information from the EEPROM and writes it to the
FaultLog record. This part of the record is shown below.
PAMS
Technical Documentation
Fields that are ‘greyed out’ etc. are data that has been automatically
retrieved from the phone’s EEPROM. All other fields are entered
manually; fields are summarized below.
Operator
Automatic: Station, Country
Manual :
Phone
Automatic: Product code, Production SN, Order No., Hardware
Automatic:none
Manual
The current FaultLog application allows for the entering of three priority
levels of fault / repair information seen as
faults.
Time to repair, Job ID, Operator ID
Issue date
Warranty
Module, Fault, Symptom, Circuit ref., Part Number
Primary, Secondary
and
Tertiary
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Technical Documentation
The
Module, Fault
arrows alongside each respective field.
A comprehensive list of faults and symptoms as well as all current
modules are already listed within the software. These three fields can be
updated by accessing and editing the following files in a similar manner as
described on page NO TAG
Field DOS File
–
–
and
Symptom
Modules
nhd4en.val–
Faults, Symptoms
WinTesla Service Software
fields have variables selected by the
faulten.val
Notepad – FAULTEN.VAL
Other Parts Replaced
Automaticnone
Manualall fields
Enter other parts that have been replaced i.e. for wear and tear purposes
etc..
Notepad – UI821EN.VAL
Figure 8. Editing fault, symptoms, modules files
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NHA–9
WinTesla Service Software
This Entry
Automatic ;Entry Indicator, Date, Time
PAMS
Technical Documentation
Manual ;
Cost
Automatic ;Total
Manual ;
This facility is for the use of third party repairers only
FaultLog Macros
The Macro sub–menu can be accessed by selecting the
the FaultLog main screen.
Macro’s in FaultLog are a set of standard repair actions defined and
stored in order to represent frequently repeated repairs. These Macro’s
are related to the Product Code of the product, so whatever product is
connected, FaultLog will display the Macro list for that particular Product
Code.
A Macro’s standard repair information can also be pasted into the
FaultLog record for that product.
Macro’s are saved initially under a name you can define yourself from the
main FaultLog screen. All the information contained in the manually
entered fields i.e. Module, Fault, Symptom, Circuit Ref and Part Number is
recorded and saved under this name.
Comment
Parts, Labour
macros button on
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Technical Documentation
Setting up a macro
1.After completing a manual entry as normal but before saving the
record, select the
definition screen.
2.Place the cursor over the next available Macro entry then select
Add
WinTesla Service Software
Macros button. This will bring you into the Macro
Figure 9. FaultLog – macro setup
Help
3.Give the Macro record a meaningful name and press OK. You
have now saved the repair data into a Macro for future use.
4.Use the
Delete function to remove unwanted macros
Now, when a similar problem is seen with another unit you can recall this
saved repair information into the units FaultLog record. If needed, the
FaultLog record can be edited after being recalled to customize the repair
before saving the FaultLog record.
There are a maximum of 10 Macro’s definable for each Product Code. If
an eleventh is required, it will be necessary to overwrite one of the
previous Macro’s.
The Macro definition file is called
macro.fl
and will be found in the path
specified for the data validation files. If this path is a networked path all
operators connected to the network will be permitted to share a common
Macro list helping with reporting uniformity.
An extensive help facility is available by clicking any screen or toolbar help
button and features convenient hypertext linking for easy navigation.
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NHA–9
WinTesla Service Software
NHA–9 Service Software
The NHA–9 WinTesla Service Software is specially designed to facilitate
the servicing of NHA–9 products.
The software can be used to control the phone according to the user’s
requirements by entering commands via the keyboard / mouse of a PC
connected to the phone.
This section refers to AMPS/NAMPS Service Software Version 1.00 NMP
After Sales will notify service personnel about future upgrades via
Technical Bulletins. Software upgrades will be available from your local
NMP outlet.
Required Servicing Equipment
Computer:
– Intel 386/33 MHz or compatible
PAMS
Technical Documentation
– One unused serial port (16450 or 16550 UART)
– One parallel port
– 3.5” floppy disk drive
– Hard disk
– VGA display
Operating System:
– DOS 5.0 or later
– Microsoft Windows 3.x /Win95
– WinTesla 5.03 or greater SWSA1 (product code: 0774046)
– WinTesla Program NHA–9 (product code: 0770756)
– Service Software program: for 3.5” disk (product code: 8401665)
– Software Protection Key PKD–1 (product code: 0750018)
– Service Interface Box JBU–4 (product code: 0770041)
– Power Cable PCS–1 (product code: 0730012) (Qty 2)
– M2BUS adaptor DAU–4S (product code: 0730057)
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– Audio Cable ADS–1 (product code: 0730011)
– Service Cable SCH–5A (product code: 0730166)
– Service Cable M2BUS DAU–9M (product code: 0730162)
– Service Probe and Cable AAT–7 (product code: 0770124)
– Service Battery Pack BDS–7 (product code: 0770123)
– Service Jig MJS–7 (product code: 0770122)
– Service Jig MJS–7A (product code: 0772010)
– DAS–4 Service Cable Adapter” (0770183)
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Technical Documentation
Mechanical Connections
The software controls the phone via a separate adaptor connected to the
serial port of the PC and to the telephone’s M2BUS.
Attach the protection key PKD–1 to parallel port one (25–pin female
D–connector) of the PC. When connecting the PKD–1 to the parallel port
be sure that you insert the PC end of the PKD–1 to the PC (male side). If
you use a printer on parallel port one, place the PKD–1 between the PC
and your printer cable.
The PKD–1 should not effect devices working with it. If some errors occur
try printing without the PKD–1. If printing is OK without the PKD–1 please
contact your dealer. We will offer you a new PKD–1 in exchange for your
old one.
Caution:Do not connect the PKD–1 to the serial port. This could
damage the PKD–1 !
WinTesla Service Software
Attach one end of the M2BUS interface cable, DAU–9M, to the PC serial
port and the other end to the bottom connector of the phone.
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NHA–9
WinTesla Service Software
Equipment Setup – Covers On
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Technical Documentation
7.
2.
4.
3.
Item:Service accessory: Product code:
8
6.
1.
5.
1.Service box, JBU–40770041
2.M2BUS adapter cable, DAU–4S0730057
3.Service cable, SCH–5A0730166
4.Audio cable, ADS–10730011
5.Dummy battery, BDS–70770123
6.Power connector, PCS–1 0730012
7 Service Probe and cable AAT–70770124
8Service Cable PCC–1B (ADC Tuning)0770050
–Software protection key PKD–1 ”dongle”0750018
6.Power connector, PCS–10730012
7Service cable, SCH–5A0730166
8Service Probe and cable, AAT–70770124
–Software protection key PKD–1 ”dongle”0750018
–DAS–4 Service Cable Adapter”0770183
Note: DAS–4 is used for performing test equipment parametric tests.
To use, insert between JBU4 and SCH–5A
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NHA–9
WinTesla Service Software
Installing NHA–9 on your Hard Disk
PAMS
Technical Documentation
1.Start Windows: type
2.Ensure that WinTesla 5.03 (or greater) is already installed on
your hard disk. If it is not installed please refer to the WinTesla
User Guide
3.Insert NHA–9 diskette into drive A: of your PC.
4.Start Installing program:select
Manager menu, then type
5.Follow the onscreen instructions.
Running NHA–9
1.Start the phone by pressing the power–on button of the
handset. Switch PC power on and start windows.
2.Double click on the ‘Service Software’ icon.
3.WinTesla will interrogate the phone attached to the PC and
load the correct software to service NHA–9.
WIN
and press
Enter
File –> Run
A:INSTALL
from Program
and press OK button
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Technical Documentation
The Login Screen
When WinTesla first starts, the login screen below will appear. Type in a 3
character ID and press <Enter> or click on the OK button.
WinTesla Service Software
OK button (default key)
The user name is stored in memory and the dialog box is closed. When
the dialog box is closed, the application starts.
If WinTesla cannot find the file, ‘op_id.val’, which contains the login IDs
then the OK button will be ‘greyed’.
Cancel button <Esc>
The Dialog box is closed and application is started, but the Faultlog
feature is disabled.
Help button <F1>
Activates the Windows Help application and displays context sensitive
Help.
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NHA–9
WinTesla Service Software
The WinTesla Screen
The WinTesla screen – when an NHA–9 phone is attached – is displayed
with 7 menu items at the top of the screen and a status bar at the bottom.
PAMS
Technical Documentation
Menu bar
The menu bar is below the title bar and contains all available menu
selections. The menu bar is a dynamic element and is dependent on the
dongle type fitted, and whether a phone is connected.
Underlined characters in menu names and options indicates that the
menu selection can be made by pressing <Alt>+ underlined Character
Options can also be selected by activating menu bar with <Alt> key ( or
<F10> key ) and using arrow–keys to highlight the desired menu. In that
case, selection is done by pressing <Enter>.
Menus can also be selected by using the mouse.
Status Bar
The left hand area of the status bar displays information about NHA–9
WinTesla software version number and the ESN of the phone connected if
any.
The right hand area of the status bar displays information about User
Login ID, caps lock key latched down, num lock key latched down and
scroll lock key latched down.
.
Page 28
Tool bar
A tool bar is not provided in this release of software.
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Technical Documentation
The Product Menu
New
ActivationStatus Bar Text
WinTesla Service Software
O
Alt+ P, NScanning for products
Ctrl+R
The new function can be used to scan for a phone when either the
automatic rescan option is off or the automatic rescan timer has not
expired. Refer to Configure | Options section for automatic rescan.
If the phone type is unrecognized or unsupported by the current Wintesla,
then a warning message will be displayed.
pen
ActivationStatus Bar Text
Alt+ P, O–
The open function allows users to force load a phone interface, even if
there is no phone connected to the PC.
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