Nokia 2700c, RM-561 Service Manual

Nokia Customer Care

Service Manual

RM-561 (Nokia 2700c-2)

Mobile Terminal

Part No: 9215307 (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Original issue 04/2009 Jeff Zhao

RM-561

Page ii COMPANY CONFIDENTIAL Issue 1

RM-561 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-561

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-561 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

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RM-561

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-561 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

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RM-561

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the

product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-561 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

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RM-561

Company policy

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Page x COMPANY CONFIDENTIAL Issue 1

RM-561 Nokia 2700c-2 Service Manual Structure

Nokia 2700c-2 Service Manual Structure

1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module 6 LCD flex bending instruction Glossary

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RM-561

Nokia 2700c-2 Service Manual Structure

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Nokia Customer Care

1 — General information

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RM-561

General information

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RM-561 General information

Table of Contents

Product selection....................................................................................................................................................1–5

Phone features .......................................................................................................................................................1–5

User interface and software features...................................................................................................................1–6

Accessories..............................................................................................................................................................1–6

Technical specifications.........................................................................................................................................1–7

General specifications.......................................................................................................................................1–7

Battery endurance.............................................................................................................................................1–7

List of Tables

Table 1 Battery and chargers ................................................................................................................................1–6

Table 2 Headsets ....................................................................................................................................................1–6

Table 3 Data cables ................................................................................................................................................1–7

List of Figures

Figure 1 RM-561 (Nokia 2700c-2) product picture..............................................................................................1–5

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RM-561

General information

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RM-561 General information

Product selection

RM-561 (Nokia 2700c-2) is a GSM quad band phone, supporting GSM850/900/1800/1900 bands.

Figure 1 RM-561 (Nokia 2700c-2) product picture

Phone features

Display and keypad features

•

2” 240x320 pixel, 262k true colour display

•

5-way , navi-key (2 soft-keys, call and end keys)

Hardware features

•

2-megapixel camera with 4x digital zoom

•

3.5mm AV connector for stereo headset

•

Micro USB port for data transfer (USB 2.0)

•

Bluetooth (version 2.0)

•

RDS Stereo radio and music player

•

Internal vibrator and antenna

•

Plug-in SIM (1.8 V and 3.0 V)

•

MicroSD card hot swap slot (up to 8GB)

RF features

•

GSM850/900/1800/1900

•

EGPRS: MSC 32 (MSC 31 in China)

•

GPRS: MSC 32 (MSC 31 in China)

•

HSCDS

•

CSD

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

General information

User interface and software features

Selection of software applications and services

•

Audio messages

•

XHTML browsing over TCP/IP

•

Themes (wallpapers, icons, colors)

•

Music Player supporting MP3, AAC, ACC+, eAAC+ and WMA

•

Nokia Xpress audio messaging (AMS)

•

OMA DRM 2.0 (Digital Right Management)

•

OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL

•

OMA Client Provisioning v1.1

•

Java

•

MP3 ringing tones, true tones and MIDI ringing, alert and gaming tones with support of 64 polyphony

•

Video ringing tones

•

WAP 2.0, XHTML browser over HTTP/TCP/IP stack

•

SyncML (local and remote)

•

TWIN PC Suite

RM-561

Accessories

Sales package contents

•

Nokia 2700c-2 phone

•

Nokia Battery BL-5C or BL-5CA

•

Nokia Charger: AC-3 (AC-8C and CA-100C for China)

•

Nokia wired stereo headset: WH-102

•

CD rom

•

User Guide

Table 1 Battery and chargers

Type Name

Note: This phone is charged through the smaller charger Nokia standard interface (2.mm plug). The

standard 3.5mm standard charger can be used together with the CA-44 charger adapter. AC-3 Charger BL-5C Battery 1020 mAh Li-Ion BL-5CA Battery 700 mAh Li-Ion

Table 2 Headsets

Type Name

WH-102 Stereo headset (wired)

Page 1 –6 COMPANY CONFIDENTIAL Issue 1

RM-561 General information

Type Name

HS-62 Stereo headset (wired) HS-39W Stereo headset (BT) HS-71W Stereo headset (BT)

Type Name

CA-101 Micro USB cable

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

Table 3 Data cables

Transceiver with BL-5C 1020/BL-5CA 700 mAh Li-Ion battery pack

109.2X46X14 85 62

Battery endurance

Battery Capacity

mAh

BL-5C 1020 Up to 7 hours 4.4 hours Up to 17 days

BL-5CA 700 Up to 4.8 hours 3 hours Up to 12 days

Note: Variation in operation times will occur depending on SIM card, network settings and usage.

Best Talk Time ECTEL Talk Time Best Stand-by

Time

Music 11 hours

Music 7.7 hours

ECTEL Stand-by

Time

356 hours

244 hours

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RM-561

General information

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Nokia Customer Care

2 — Service Devices and

Service Concepts

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Service Devices and Service Concepts

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RM-561 Service Devices and Service Concepts

Table of Contents

Service devices........................................................................................................................................................2–5

Product specific devices....................................................................................................................................2–5

MJ-248 ...........................................................................................................................................................2–5

SA-130 ...........................................................................................................................................................2–5

General devices..................................................................................................................................................2–5

CU-4................................................................................................................................................................2–6

FLS-5 ..............................................................................................................................................................2–7

FPS-10............................................................................................................................................................2–7

FPS-21............................................................................................................................................................2–8

FS-108............................................................................................................................................................2–9

PK-1................................................................................................................................................................2–9

PKD-1 .............................................................................................................................................................2–9

RJ-230 ............................................................................................................................................................2–9

SB-6................................................................................................................................................................2–9

SPS-2........................................................................................................................................................... 2–10

SRT-6........................................................................................................................................................... 2–10

SS-108......................................................................................................................................................... 2–10

SS-203......................................................................................................................................................... 2–10

SS-46........................................................................................................................................................... 2–10

SS-62........................................................................................................................................................... 2–11

SS-88........................................................................................................................................................... 2–11

SS-93........................................................................................................................................................... 2–11

SX-4............................................................................................................................................................. 2–11

Cables............................................................................................................................................................... 2–11

CA-101 ........................................................................................................................................................ 2–11

CA-112DS .................................................................................................................................................... 2–12

CA-35S......................................................................................................................................................... 2–12

CA-89DS ...................................................................................................................................................... 2–12

CA-99PS....................................................................................................................................................... 2–13

PCS-1........................................................................................................................................................... 2–13

XCS-4........................................................................................................................................................... 2–13

XRE-2........................................................................................................................................................... 2–14

XRS-6........................................................................................................................................................... 2–14

Service concepts .................................................................................................................................................. 2–15

POS (Point of Sale) flash concept .................................................................................................................. 2–15

Flash concept with FPS-10............................................................................................................................. 2–16

CU-4 flash concept with FPS-10..................................................................................................................... 2–17

Module jig service concept............................................................................................................................ 2–18

RF testing concept with RF coupler .............................................................................................................. 2–19

BB5 Basic Flash Concept with FPS-21, SS-46................................................................................................ 2–20

BB5 Basic Flash Concept with FPS-21, SS-62................................................................................................ 2–21

BB5 Basic RF & BB Tune Concept with FS-108.............................................................................................. 2–22

BB5 Basic RF&BB Tune Concept with MJ-248 ............................................................................................... 2–23

List of Figures

Figure 2 POS flash concept ................................................................................................................................. 2–15

Figure 3 Basic flash concept with FPS-10.......................................................................................................... 2–16

Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–17

Figure 5 Module jig service concept .................................................................................................................. 2–18

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RM-561

Service Devices and Service Concepts

Figure 6 RF testing concept with RF coupler .................................................................................................... 2–19

Figure 7 BB5 Basic Flash Concept with FPS-21, SS-46...................................................................................... 2–20

Figure 8 BB5 Basic Flash Concept with FPS-21, SS-62...................................................................................... 2–21

Figure 9 BB5 Basic RF & BB Tune Concept with FS-108.................................................................................... 2–22

Figure 10 BB5 Basic RF&BB Tune Concept with MJ-248 ................................................................................... 2–23

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RM-561 Service Devices and Service Concepts

Service devices

Product specific devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-561. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

MJ-248 Module jig MJ-248 is meant for component level troubleshooting.

The jig includes an RF interface for GSM and Bluetooth. In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

MMC interface

•

Duplicated SIM connector

•

Connector for control unit

•

Access for AV- and USB connectors

SA-130 RF coupler SA-130 is an RF coupler for GSM RF testing. It is used together with

SS-46 and SS-62. The following table shows attenuations from the antenna pads of the

mobile terminal to the SMA connectors of SA-130:

•

Band default f/

MHz RX

GSM850 881.6 0.20 836.6 0.15 GSM900 942.4 0.20 897.4 0.15 GSM1800 1842.8 0.30 1747.8 0.25 GSM1900 1960.0 0.30 1880.0 0.30

Attenuati

on RX

default f/

MHz TX

Attenuati

on TX

General devices

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RM-561

Service Devices and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-561 Service Devices and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

•

Control unit

•

Flash adapter

•

Smart card

FPS-10 flash prommer features:

•

Flash functionality for BB5 and DCT-4 terminals

•

Smart Card reader for SX-2 or SX-4

•

USB traffic forwarding

•

USB to FBUS/Flashbus conversion

•

LAN to FBUS/Flashbus and USB conversion

•

Vusb output switchable by PC command

FPS-10 sales package includes:

•

FPS-10 prommer

•

Power Supply with 5 country specific cords

•

USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

Issue 1 COMPANY CONFIDENTIAL Page 2 –7

Service Devices and Service Concepts

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Note: FPS-10 can be used for flashing instead of FPS-21 if

necessary.

RM-561

Page 2 –8 COMPANY CONFIDENTIAL Issue 1

RM-561 Service Devices and Service Concepts

FS-108 Flash adapter

•

FS-108 is equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

RJ-230 Common jig RJ-230 is a jig used for soldering and as a rework jig for the engine

module.

SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error

rate testing and doing cordless FBUS connection via Bluetooth.

Issue 1 COMPANY CONFIDENTIAL Page 2 –9

Service Devices and Service Concepts

SPS-2 Soldering paste

spreader

Note: Existing solder paste stencils and component holder

jigs will be supported until January 2009. For all new parts needing solder paste support after January 1, 2009, please contact your solder machine manufacturer for the universal solutions for solder paste application for rework purposes.

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

RM-561

SS-108 Peeling tool The peeling tool SS-108 is used to peel off the shielding.

SS-203 Domesheet

alignment jig

SS-203 is used for aligning domesheet to PWB.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

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