without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
•
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
•
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
•
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
•
Servicing and alignment must be undertaken by qualified personnel only.
•
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
•
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
•
Use only approved components as specified in the parts list.
•
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
•
Ensure all cables and wires are repositioned correctly.
•
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
•
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
•
Keep the phone and all its parts and accessories out of the reach of small children.
•
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
•
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
•
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
•
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
•
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
•
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
•
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
•
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the
product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
Please state:
•
Title of the Document + Issue Number/Date of publication
•
Latest Amendment Number (if applicable)
•
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: Service.Manuals@nokia.com
1 General Information
2 Service Devices and Service Concepts
3 BB Troubleshooting and Manual Tuning Guide
4 RF troubleshooting
5 System Module
6 LCD flex bending instruction
Glossary
Phone features ...................................................................................................................................................... 1–5
User interface and software features.................................................................................................................. 1–6
General specifications...................................................................................................................................... 1–7
Service devices....................................................................................................................................................... 2–5
Product specific devices................................................................................................................................... 2–5
General devices................................................................................................................................................. 2–5
Service concepts ................................................................................................................................................. 2–12
POS (Point of Sale) flash concept ................................................................................................................. 2–12
BB5 Basic Flash Concept with FS-101 .......................................................................................................... 2–13
BB5 Basic Flash Concept with SS-62 ............................................................................................................ 2–14
BB5 Basic RF & BB Tune Concept with FS-101............................................................................................. 2–15
BB5 Basic RF&BB Tune Concept with MJ-267 .............................................................................................. 2–16
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-635. For the correct use of the service devices, and the best effort of workbench setup,
please refer to various concepts.
FS-144Flash adapter
•
FS-144 is equipped with a clip interlock system
•
provides standardised interface towards Control Unit
•
provides RF connection using coupler
•
multiplexing between USB and FBUS media, controlled by VUSB
MJ-267Module jig
MJ-267 is meant for component level troubleshooting.
The jig includes an RF interface for GSM and Bluetooth. In addition, it
has the following features:
•
Provides mechanical interface with the engine module
•
Provides galvanic connection to all needed test pads in module
•
Multiplexing between USB and FBUS media, controlled by Vusb
•
MMC interface
•
Duplicated SIM connector
•
Connector for control unit
•
Access for AV- and USB connectors
•
CA-128RS cable is used together with this jig for RF testing.
General devices
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-635. For the correct use of the service devices, and the best effort of workbench setup,
please refer to various concepts.
CU-4Control unit
CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply.
The unit has the following features:
•
software controlled via USB
•
EM calibration function
•
Forwards FBUS/Flashbus traffic to/from terminal
•
Forwards USB traffic to/from terminal
•
software controlled BSI values
•
regulated VBATT voltage
•
2 x USB2.0 connector (Hub)
•
FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and
other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4.
2 Connect CU-4 to your PC with a USB cable.
3 Connect supply voltage (12 V)
4 Connect an FBUS cable (if necessary).
5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started.
Reconnecting the power supply requires a Phoenix restart.
PK-1 is a hardware protection key with a USB interface. It has the same
functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface.
To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle.
RJ-230Common jig
RJ-230 is a jig used for soldering and as a rework jig for the engine
module.
SB-6Bluetooth tester
The SB-6 test box is a generic device to perform Bluetooth bit error
rate testing and doing cordless FBUS connection via Bluetooth.
SPS-2Soldering paste
spreader
Note: Existing solder paste stencils and component holder
jigs will be supported until January 2009. For all new parts
needing solder paste support after January 1, 2009, please
contact your solder machine manufacturer for the universal
solutions for solder paste application for rework purposes.
SRT-6Opening tool
SRT-6 is used to open phone covers.
Note: The SRT-6 is included in the Nokia Standard Toolkit.
SS-108Peeling tool
The peeling tool SS-108 is used to peel off the shielding.
SS-46Interface adapter
SS-46 acts as an interface adapter between the flash adapter and
FPS-21.
SS-62Generic flash adapter
base for BB5
•
generic base for flash adapters and couplers
•
SS-62 equipped with a clip interlock system
•
provides standardised interface towards Control Unit
•
provides RF connection using galvanic connector or coupler
•
multiplexing between USB and FBUS media, controlled by VUSB
SS-93Blue stick tool
SS-93 is used for general disassembly and assembly tasks.
SX-4Smart card
SX-4 is a BB5 security device used to protect critical features in tuning
and testing.
SX-4 is also needed together with FPS-21 when DCT-4 phones are
flashed.
Cables
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-635. For the correct use of the service devices, and the best effort of workbench setup,
please refer to various concepts.
Baseband self tests in Phoenix ............................................................................................................................ 3–5
Power and charging troubleshooting................................................................................................................. 3–7
Dead or jammed device troubleshooting...................................................................................................... 3–7
General power checking.................................................................................................................................. 3–8
USB interface troubleshooting..................................................................................................................... 3–14
User interface troubleshooting......................................................................................................................... 3–18
Camera troubleshooting.................................................................................................................................... 3–24
Camera troubleshooting............................................................................................................................... 3–24
There are two possible failure modes in the keyboard module:
•
One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure
is caused by mechanical reasons (dirt, rust, mechanical damage, etc.)
•
Malfunction of several keys at the same time; this happens when one or more rows or columns in the key
matrix are failing (shortcut or open connection).
If the failure mode is not clear, start with the Keyboard test in Phoenix.
The display is in a normal mode when the phone is in active use.
•
Display is in a partial idle mode when the phone is in the screen saver mode.
•
The operating modes of the display can be controlled with the help of
Table 4 Display module troubleshooting cases
Display blankThere is no image on the display. The display looks
the same when the phone is on as it does when the
phone is off. The backlight can be on in some cases.
Image on the display not correctImage on the display can be corrupted or a part of
the image can be missing. If a part of the image is
missing, change the display module. If the image is
otherwise corrupted, follow the appropriate
troubleshooting diagram.
Phoenix
.
Visual defects (pixel)Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and
white, on a full screen.
The display may have some random pixel defects
that are acceptable for this type of display. The
criteria when pixel defects are regarded as a display
failure, resulting in a replacement of the display, are
presented the following table.
Table 5 Pixel defects
ItemWhite dot defectBlack dot
defect
1Defect
counts
2Combine
d defect
counts
RGBWhite
Dot
Total
1111
Not allowed.
Two single dot defects that are within 5 mm of each other should
be interpreted as combined dot defect.
Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or
a differential probe.
When measuring with a single-ended probe each output is measured against the ground.
Internal handsfree output is measured using a current probe, if a special low-pass filter designed for
measuring a digital amplifier is not available. Note also that when using a current probe, the input signal
frequency must be set to 2kHz.
The input signal for each loop test can be either single-ended or differential.
Required equipment
The following equipment is needed for the tests:
•
Oscilloscope
•
Function generator (sine waveform)
•
'Active speaker' or 'speaker and power amplifier'
•
Sound level meter
•
Current probe (Internal handsfree DPMA output measurement)
•
Phoenix service software
•
Battery voltage 3.7V
Test procedure
Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be
activated:
•
External microphone to Internal earpiece
•
External microphone to Internal handsfree speaker
•
Internal microphone to External earpiece
Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test.
Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test
are presented in the following table.
Phoenix audio loop tests and test results
The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V.
Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory
during measurement causes a significant drop in measured quantities.
The gain values presented in the table apply for a differential output vs. single-ended/differential input.
Figure 9 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected.
If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a
current probe and the input signal frequency must be 2kHz.
Figure 10 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected.
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
•
Flash the phone with the latest available software using FPS-21.
Note: USB flashing does not work for a dead BB5 phone.
•
Create a request file.
•
Send the file to Nokia by e-mail. Use the following addresses depending on your location:
•
APAC: sydney.service@nokia.com
•
CHINA: repair.ams@nokia.com
•
E&A: salo.repair@nokia.com
•
AMERICAS: fls1.usa@nokia.com
•
When you receive a reply from Nokia, carry out certificate restoring.
•
Tune the phone completely.
Note: SX-4 smart card is needed.
•
If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
•
Phoenix
•
The latest phone model specific
•
PKD-1 dongle
•
SX-4 smart card (Enables BB5 testing and tuning features)
•
External smart card reader
•
Activated FPS-21 flash prommer
•
Flash update package 09.23.12.4 or newer for FPS-21 flash prommer
•
CU-4 control unit
•
USB cable from PC USB Port to CU-4 control unit
•
Phone model specific adapter for CU-4 control unit
•
PCS-1 cable to power CU-4 from external power supply
•
XCS-4 modular cable between flash prommer and CU-4.
service software v 2009.20 or newer
Phoenix
Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
data package
RM-635
Steps
1. Program the phone software.
iStart
iiUpdate the phone MCU software to the latest available version.
Page 3 – 34COMPANY CONFIDENTIALIssue 1
Phoenix
If the new flash is empty and the phone cannot communicate with
and login. Make sure the connection has been managed correctly for FPS-21.
iii To choose a location for the request file, click Browse.
iv Name the file so that you can easily identify it, and click Open.
RM-635
The name of the file and its location are shown.
vTo create the
vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.
3. Restore certificate.
For this procedure, you must supply +12 V to CU-4 from an external power supply.
iSave the reply file sent by Nokia to your computer.
iiStart
iii Choose File→Scan Product .
Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters
in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result.
Hardware setup:
•
An external power supply is needed.
•
Supply 12V DC from an external power supply to CU-4 to power up the phone.
•
The phone must be connected to a CU-4 control unit with a product-specific flash adapter.
Steps
1.Place the phone to the docking station adapter (CU-4 is connected to the adapter).
2.Start
3.Choose File→ Scan Product.
4.Choose Tuning→Energy Management Calibration.
5.To show the current values in the phone memory, click Read, and check that communication between
6.Check that the CU-4 used check box is checked.
7.Select the item(s) to be calibrated.
8.Click Calibrate.
Phoenix
the phone and CU-4 works.
Note: ADC calibration has to be performed before other item(s). However, if all calibrations are
selected at the same time, there is no need to perform the ADC calibration first.
The calibration of the selected item(s) is carried out automatically.
The candidates for the new calibration values are shown in the
calibration values seem to be acceptable (please refer to the following "Calibration value limits" table),
click Write to store the new calibration values to the phone permanent memory.
General RF troubleshooting ................................................................................................................................. 4–5
Introduction to RF troubleshooting ............................................................................................................... 4–5
Auto tuning for RF ................................................................................................................................................. 4–6
General voltage checking ..................................................................................................................................... 4–7
Bluetooth and FM radio troubleshooting ........................................................................................................ 4–17
Bluetooth troubleshooting .......................................................................................................................... 4–17
FM radio troubleshooting............................................................................................................................. 4–18
RF troubleshooting is performed in this order:
1 Autotuning
2 General power checking
3 Selftests
4 RX and TX troubleshootings
Most RF semiconductors are static discharge sensitive
ESD protection must be applied during repair (ground straps and ESD soldering irons).
Pre-baking
These parts are moisture sensitive and must be pre-baked prior to soldering:
•
RFIC N1001
•
Front End Module (FEM) N1002
Discrete components
In addition to the two key-components, there are few number of discrete components (capacitors and
inductors) for which troubleshooting is done mainly by
Capacitors: check for short circuits.
Note: In-circuit measurements should be evaluated carefully
visual inspection
.
Measuring equipment
All measurements should be done using:
•
An oscilloscope for low frequency and DC measurements. Recommended probe: 10:1, 10Mohm//8pF.
•
A radio communication tester including RF generator and spectrum analyser, for example Rohde & Schwarz
CMU200. (Alternatively a spectrum analyser and an RF generator can be used. Some tests in this guide are
not possible to perform if this solution is chosen).
Note: All measurements with an RF coupler should be performed in an RF-shielded environment
because nearby base stations can disturb sensitive receiver measurements. If there is no possibility
to use RF shielded environment, testing at frequencies of nearby base stations should be avoided.
Level of repair
The scope of this guideline is to enable repairs at key-component level. Please refer to the troubleshooting
instructions for further information.
This test is checking the analogue RX communication between baseband and RF.
Error codeTestAction
RM-635
RF troubleshooting
ST_FIMRCAL_FAIL (0x00, 0x40)
or combination (0x00, 0x50)
and (0x00, 0x60)
ST_IQ_POWER_TOO_SMALL
(0x00, 0x10)
ST_IQ_POWER_TOO_HIGH
(0x00, 0x20)
In Phoenix: Testing→ GSM→ RF Controls→
RX
Apply -80dBm signal at 948.06771 MHz
Probe during RX operation:
1 J2810 RXIP [7]
2 J2811 RXIN [8]
3 J2812 RXQP (Ch1) [9]
4 J2813 RXQN [10]
5 J2814 ADC_ref [11]
Check voltage level between 0.7-0.8V
The result should look like this:
Replace N1001
All OK : go to BB
troubleshooting
NOK: replace N1001
Figure 18 Frequency ~ 100kHz
ST_CDSP_RF_SUPPLY_TEST is fatal
This test is checking internal voltage regulators.
Energy management............................................................................................................................................. 5–8
Battery and charging ....................................................................................................................................... 5–8
Normal and extreme voltages ........................................................................................................................ 5–9
Power key and system power-up................................................................................................................ 5–10
Modes of operation....................................................................................................................................... 5–10
Micro USB interface ....................................................................................................................................... 5–10
User interface...................................................................................................................................................... 5–12
Backlight and illumination........................................................................................................................... 5–12
AV connector....................................................................................................................................................... 5–13
Bluetooth ....................................................................................................................................................... 5–15
Figure 25 Bluetooth interface........................................................................................................................... 5–16
RAP is the main digital baseband ASIC in the phone. It contains functionality for GSM EDGE. The hardware
accelerator is used as a camera accelerator.
N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management
controller for the phone.
Key components
FunctionDescriptionItem ref
Main board3FH
Energy management ASICAVILMA
BETTY
RF ASICRF ICN1001
ProcessorRAPS_V3.03-PAD2800
PA GSMFront end module (FEM), quad bandN1002
Memory512 Mbit NOR + 256 Mbit DRAM Combo (Stacked with RAP)D3000
BluetoothBL6450N6001
BatteryBL-4C 860 mAh
Battery connectorLynx interfaceX2070
µUSB connectorFor data, support USB full speedAV flex:
The phone is powered by a 3-pole BL-4C 860 mAh battery. The three poles are named VBAT, BSI and GND
where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull
down resistor.