Welcome!
Sprint is committed to developing
technologies that give you the ability to get
what you want when you want it, faster than
ever before. This guide introduces you to the
basics of getting started with Sprint and your
new Motorola CPEi 25150 4G Desktop Modem.
Get it on the Now Network™.
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Get started
All you need to know to get going with
your Sprint 4G Desktop Modem.
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©2009 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are
property of their respective owners.
What’s in the Box
Power Cord
Ethernet Cable
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Modem
Get Started guide,
Ts & Cs, and
regulatory information
Before You Start
Activate Your Modem
• If you purchased your 4G modem at a Sprint Store, it is
probably activated and ready to use.
• If you received your 4G modem in the mail, call Sprint
Customer Service at 1-866-639-9565 to activate the
modem on your Sprint account.
Prepare the Modem
Rotate the foot of the modem and place it upright on a
flat, stable surface. Do not place the modem on its side
or block the top of the vents.
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Connect Your Modem _
Plug It In
1. Connect the Ethernet cable from your
computer’s Ethernet port to the modem’s
Ethernet port.
2. Insert the round end of the power cord into the
modem’s power connector and plug the other
end into a power source. (The modem will power
up and search for a network signal.)
3. Observe the LED signal lights at the top of the
modem. The more lights that are lit, the stronger
the signal. Try to position the modem so that at
least two lights are constantly lit.
Power Adapter
Your Computer
Ethernet Port
Power Cord
Modem
Ethernet Cable
Ethernet
Port
Power
Connector
Get Connected
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Manage Your Account
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Check Your Connection
1. Open your computer’s Web browser (for example,
Internet Explorer, Safari, or Mozilla Firefox).
2. If your home page appears, you’re in good shape.
Go to any other website to verify that you have
Internet access.
If you see a Sprint page, follow the instructions
on the page and call 1-866-639-9565 to speak
with a Sprint representative.
Online: www.sprint.com
• make a payment, see your bills, enroll in online billing
• check usage and account balance
• see or modify the details of your Sprint service plan
• get detailed instructions and download content
From a Phone
For any questions about your 4G modem or your
•
Sprint 4G service: Dial 1-866-639-9565
For general questions about your Sprint account:
•
Sprint Customer Service: Dial 1-888-211-4727
Business Customer Service: Dial 1-800-927-2199
Resources
For Your Modem
• This Get Started guide to get you up and running.
• User Guide – View the comprehensive User Guide
to the Motorola CPEi 25150 modem online at
sprint.com/support.
• Web – Go to sprint.com/support to access
troubleshooting and other resources.
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