Netgear WN804 Owner's Manual

WN804 Access Point

User Manual

June 2013 202-11236-01

350 East Plumeria Drive San Jose, CA 95134 USA

WN804 Access Point

Support

Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product

https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.

NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit

Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

http://support.netgear.com.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

Chapter 1 Getting Started

Chapter 2 Basic Configuration

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Attach the Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Position the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Connect to the WiFi Network with WPS. . . . . . . . . . . . . . . . . . . . . . . . . . .11

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Specify IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Specify Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Change the Wireless Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . .17

WPS Wizard for WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 3 System Settings

View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .23

Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .25

Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Wireless AP Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Reboot the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Chapter 4 Advanced Configuration

Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Enable or Disable 20/40 GHz Coexistence . . . . . . . . . . . . . . . . . . . . . .31

View or Change WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

WN804 Access Point

Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . .33

Wireless Distribution System (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Set Up the Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Chapter 5 Troubleshooting

Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

No LEDs Are Lt on the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . .39

The WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

No WiFi Access to the Internet or LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Time-Out Error for a URL or IP Address . . . . . . . . . . . . . . . . . . . . . . . . . .40

Appendix A Supplemental Information

Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Appendix B Notification of Compliance

1. Getting Started

This chapter covers the following topics:

• Package Contents

• Hardware Features

• Attach the Feet

• Log In to the Access Point

• Position the Access Point

• Connect to the WiFi Network with WPS

WN804 Access Point

Package Contents

Open the box and remove the access point, cables, and installation guide.

Feet

WN804 Access Point

Installation guide

Ethernet cable Power adapter

Figure 1. Check the package contents

Your box contains the following items:

• WN804 Access

• AC power adapter (plug varies by region)

• Category 5 (Cat 5) Ethernet cable

• Installation guide with cabling and access point setup instructions

If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair

Point

Hardware Features

Before you cable your access point, take a moment to become familiar with the front, side, and back panels and the label. Pay particular attention to the LEDs on the front panel.

Getting Started

WN804 Access Point

Front Panel

The access point front panel has the status LEDs shown in the following figure.

Figure 2. Access point front panel Table 1. Front panel LED descriptions

LED Description

Power

WiFi

Internet

WPS

• Solid amber. The access point is starting up.

• Blinking amber.

• Solid green. The

• Blinking green. The

• Off. Power is not supplied to the access point.

• Solid green. The wireless radio is operating.

• Off. The

• Solid green. The Internet connection is ready.

• Solid amber.

• Off. No Ethernet cable is connected to the modem.

• Slow blinking. The LED lights for 5 seconds if WPS setup fails.

• Blinking: WPS activity is in process.

• Off. No WPS activity or no WPS failure was detected.

wireless radio is off.

The firmware is upgrading, or the Reset button was pressed.

access point is ready.

firmware is corrupted. Visit www.netgear.com/support.

The Ethernet cable connection to the modem has been detected.

The WiFi and WPS buttons on the side of the access point toggle the WiFi and WPS functions on and off.

• WiFi On/Off button. Pressing and holding this button for 2 seconds turns the wireless

radio on and off. If the WiFi LED is lit, the wireless radios is on. If this LED is off, the wireless radio is turned off and you cannot connect wirelessly to the access point.

• WPS button.

You can use this button to use WPS to add a wireless device or computer

to your wireless network. The WiFi LED blinks blue when the access point is trying to add

Getting Started

WN804 Access Point

the wireless device or computer. The LED stays solid blue when wireless security is enabled in the access point.

Rear Panel

The rear panel has the connections and buttons shown in the following figure.

Reset button port

Figure 3. Access point rear panel

Ethernet

Power connetor

Power On/Of

Pressing the Reset button restores the factory settings. See Factory Default Settings on page 42.

Product Label

The label on the bottom of the access point shows the login information, MAC address, and serial number.

SSID

Preset WiFi password

Serial number

MAC address

Default access information

Getting Started

WN804 Access Point

Attach the Feet

Attach the feet to the access point as shown so that you can place it in a vertical position.

Figure 4. Attach the feet to the access point

Log In to the Access Point

To log in, you need to use a computer with a fixed IP address.

 To log in to the access point:

1. Prepare a computer with an Ethernet adapter

If this computer is already part of your network, record its TCP/IP configuration settings. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 as the subnet mask.

Getting Started

WN804 Access Point

2. Use an Ethernet cable to connect the computer to the access point.

3. Launch a browser and enter http://192.168.0.233 in the address field.

4. When prompted to log in, enter admin for the user name and password for the password,

both in lowercase letters. The web management interface of the access point displays.

Note: When you have finished changing the access point settings, you can

reconfigure this computer back to its original TCP/IP settings.

Position the Access Point

The access point lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your access point. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your access point:

• Near the center of the area where your computers and other devices operate, and

preferably within line of sight to your wireless devices.

• So it is accessible to an

• In an elevated location such as a high shelf, keeping the number of walls and ceilings

between the access point and your other devices to a minimum.

AC power outlet and near Ethernet cables for wired computers.

Getting Started

WN804 Access Point

• Away from electrical devices that are potential sources of interference. Equipment that

might cause interference includes ceiling fans, home security systems, microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone.

way from any large metal surfaces, such as a solid metal door or aluminum studs. Large

• A

expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.

Connect to the WiFi Network with WPS

The WN804 Access Point supports WPS (Wi-Fi Protected Setup). You can use the WPS button to add WPS-capable wireless clients to the access point wireless network.

 To use the WPS button on the access point to join the wireless network:

1. Press the WPS button on the side of the access point.

2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS

instructions that came with the device. The WPS process automatically sets up your wireless computer or device with the

network password and connects you to the wireless network.

Getting Started

2. Basic Configuration

This chapter covers the following topics:

• Home Screen

• Specify IP Settings

• Specify Wireless Settings

• WPS Wizard for WiFi Connections

• Set Up a Guest Network

• View Attached Devices

WN804 Access Point

Home Screen

The Home screen shows information about the access point and its network settings.

Figure 5. Home screen

The following menu selections are available:

• Home.

• IP Settings. Specify IP settings. See Specify IP Settings on page 14.

• W

• WPS W

• Guest Network. Set up a guest network to allow visitors to use your access point’

Internet connection.

• System. Display a menu from which you can access administrative tasks such as

backing up the configuration, and viewing a log. See Chapter 3, System Settings.

• Advanced Setup. Display a menu from which you can access the

Settings screen and the Wireless Repeating screen. See Chapter 4, Advanced

Configuration.

The panes on the Home screen provide the following information:

• Wireless AP Information. V iew the hardware version, GUI version, and the GUI language

version.

• IP Settings. V

- MAC Address.

- DHCP

- IP Address.

- IP Subnet Mask.

- Gateway IP

- Domain Name Server

This screen displays when you log in to the access point.

ireless. Specify wireless settings. See Specify Wireless Settings on page 14.

izard. See WPS Wizard for WiFi Connections on page 18.

Advanced Wireless

iew the following:

Address.

Basic Configuration

WN804 Access Point

• Wireless Settings (2.4 GHz). These are the same settings that are specified in the

Wireless Settings screen. See Specify Wireless Settings on page 14.

• Guest Network.

screen. See Set Up a Guest Network on page 19.

These are the same settings that are specified in the Guest Network

Specify IP Settings

You can assign an IP address to the access point.

 To specify the IP settings:

1. Select IP Settings:

2. If you want to use a dynamic IP address, select the Get IP Address Dynamically check

box. The IP Address field and the IP Subnet mask field are populated.

3. For a static IP address, fill in the IP

4. (Optional) Select the Get DNS Server

5. Click Apply .

Address and IP Subnet Mask fields.

Address Dynamically check box.

Specify Wireless Settings

The Wireless Settings screen lets you view or configure the wireless network setup. The access point comes with preset security. This means that the Wi-Fi network name

(SSID), network key (password), and security option (encryption protocol) are preset in the factory

. You can find the preset SSID and password on the bottom of the unit.

Note: The preset SSID and password are uniquely generated for every

device to protect and maximize your wireless security.

Basic Configuration

+ 32 hidden pages