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Netgear WN604 User Manual

Wireless N150 Access Point WN604

User Manual
350 East Plumeria Drive San Jose, CA 95134 USA
November, 2015 202-10623-06
Wireless N150 Access Point WN604
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
For the Notification of Compliance statement, visit
http://www.netgear.com/images/pdf/Notification_of_Compliance.pdf.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
Publication Part Number Publish Date Comments
202-10623-06 November 2015 Revised the Support section on this page. 202-10623-05 October 2015 Updated the information on this page and provided a
Notification of Compliance link.
202-10623-04 June 2014 Revised the manual.

Contents

Chapter 1 Getting Started
Chapter 2 Installation and Basic Configuration
About the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Compatible NETGEAR Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
What’s In the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Hardware Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Log In to the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Install the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Configure the System Settings for Your Location. . . . . . . . . . . . . . . . . . . .13
Set the Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Set Basic IP Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Configure Wireless Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Verify Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Wireless Equipment Placement and Range Guidelines. . . . . . . . . . . . .18
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Configure Basic QoS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Set Up and Test Basic Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . .22
Chapter 3 Configure Security
Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Edit Security Profile Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Manually Configure Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Configure WPA2, or WPA2 + WPA, or WPA . . . . . . . . . . . . . . . . . . . . .28
Configure WEP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Wi-Fi Protected Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Use WPS to Add a Client to the Wireless Network . . . . . . . . . . . . . . . .31
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . .33
Wireless N150 Access Point WN604
Chapter 4 Management
Upgrade the Wireless Access Point Firmware. . . . . . . . . . . . . . . . . . . . . .35
Configuration File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Enable the SysLog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Activity Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
View Summary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
System Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Network Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Statistic Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Available Wireless Station Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 5 Advanced Configuration
Schedule the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Advanced Wireless Settings Screen Fields . . . . . . . . . . . . . . . . . . . . . .46
Advanced QoS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Enable Wireless Bridging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Configure a Point-to-Point Bridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configure a Point-to-Multi-Point Wireless Bridge. . . . . . . . . . . . . . . . . .52
Chapter 6 Troubleshooting
Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
All LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
WiFi LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
LAN LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Cannot Access the Internet or the LAN Wirelessly . . . . . . . . . . . . . . . . . .56
Cannot Connect to the Access Point to Configure It . . . . . . . . . . . . . . . . .56
Time-Out Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Appendix A Supplemental Information
Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

1. Getting Started

This chapter covers the following topics:
• About the Access Point
• Compatible NETGEAR Switches
• System Requirements
• What’s In the Box
• Hardware Description
Note: For more information about the topics covered in this manual, visit
the support website at http://support.netgear.com.
1
Wireless N150 Access Point WN604

About the Access Point

The Wireless N150 Access Point WN604 is the basic building block of a wireless LAN infrastructure. It provides connectivity between Ethernet wired networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices.
The access point provides wireless connectivity to multiple wireless network devices within a fixed range or area of coverage—interacting with a wireless network interface card (NIC) through an antenna. Typically, an individual in-building access point provides a maximum connectivity area with about a 500-foot radius. Consequently, the access point can support a small group of users in a range of several hundred feet. Most access points can handle between 10 and 30 users simultaneously per radio.
The access point acts as a bridge between the wired LAN and wireless clients. Connecting multiple access points through a wired Ethernet backbone can extend the wireless network coverage. As a mobile computing device moves out of the range of one access point, it moves into the range of another. As a result, wireless clients can freely roam from one access point to another and still maintain seamless connection to the network.

Compatible NETGEAR Switches

For a list of compatible products from other manufacturers, see the Wireless Ethernet Compatibility Alliance website (WECA; see www.wi-fi.net).
The following NETGEAR switches work with the WN604 Wireless Access Point:
• FS108P - ProSafe™ 8 Port 10/100 Switch with 4 Port PoE
• FS116P ProSafe 16 Port 10/100 Desktop Switch with 8 Port PoE
• FS726TP - ProSafe 24 Port 10/100 Smart Switch with 2 Gigabit Ports and 12 Port PoE
• FS728TP - ProSafe 24+4 10/100 Smart Switch with full PoE
• FS752TPS - ProSafe 48 Port 10/100 Stackable Smart Switch with 4 Gigabit Ports and 24
Port PoE
• FSM7328PS - ProSafe 24-port 10/100 L3 Managed Stackable Switch with 24 PoE Ports
• FSM7352PS-ProSafe 48 Port 10/100 L3 Managed Stackable Switch with 4 Gigabit Ports
and PoE
• GS724TP-ProSafe GS724TP 24-Port Gigabit Smart Switch and PoE
• GS748TP-ProSafe GS748TP 48-Port Gigabit Smart Switch and PoE
Getting Started
Wireless N150 Access Point WN604

System Requirements

Before installing the access point, make sure your system meets these requirements:
• A 10/100 Mbps LAN device such as a hub or switch
• The Category 5 UTP straight through Ethernet cable with RJ-45 connector included in the
package, or one like it
• A 100–240 V, 50–60 Hz AC power source
• A web browser for configuration such as Microsoft Internet Explorer 6.0 or later, or Mozilla
3.0 or later
• At least one computer with the TCP/IP protocol installed
• 802.11b/g/n-compliant devices

What’s In the Box

The package contains the following:
• Wireless N150 Access Point WN604
• Ethernet cable
• Power adapter
• Vertical stand feet (2)
• Installation Guide
• Resource CD
Contact your reseller or customer support in your area if there are any missing or damaged parts. Keep the original packing materials, and use the packing materials to repack the access point if you need to return it for repair. To qualify for product updates and product warranty registrations, we encourage you to register on the NETGEAR website at:
www.NETGEAR.com.

Hardware Description

This section describes the front, rear, and side hardware functions of the access point.
Getting Started
Wireless N150 Access Point WN604

Front Panel

The access point front hardware functions are described below.
Power Wi-FiWPS LAN ports 1–4
Figure 1. WN604 front panel
The following table explains the LED indicators on the front panel.
Table 1. Front panel LEDs
LED Description
Power • Solid green. Power is on and the access point is ready.
• Blinking green. A firmware update is in process.
• Solid amber. The access point is performing a power-on self-test.
• Off. No power.
Wi-Fii Protected Setup (WPS) • Blinking green. WPS activities are in process.
• Off. No WPS activity, or there is a WPS error.
Wi-Fi • Solid blue. The wireless radio is up and running without wireless data
transmission.
• Blinking blue. Wireless data is being sent or received.
• Off. The wireless interface is turned off.
LAN ports 1–4 • Solid green. 100 Mbps link detected, no data transmission on the port.
• Blinking green. 100 Mbps link detected, data transmission on the port.
• Solid amber. 10 Mbps link detected, no data transmission on the port.
• Blinking amber. 10 Mbps link detected, data transmission on the port.
• Off. No link is detected
Getting Started

Rear Panel

Wireless N150 Access Point WN604
Power
Power
Figure 2. WN604 rear panel
On/Off
LAN ports 1–4 Reset Antenna
During set up, use an Ethernet RJ-45 port to connect a computer. After initial set up, use an Ethernet port to connect to an Ethernet LAN through a device such as a hub, switch, router, or PoE switch.
The Reset button has two functions:
• Reboot. When pressed and released quickly, the access point restarts.
• Reset to Factory Defaults. This button can also be used to clear all data and restore all
settings to the factory default values. See Factory Default Settings on page 59.
Getting Started
Wireless N150 Access Point WN604

Side Panel

WPS
Wireless On/Off
Figure 3. WN604 side panel
The side panel has a Wireless On/Off button and an WPS button.
• Wireless On/Off button. You can use this button to turn the wireless radio off and on.
You can also schedule the wireless radio. See Schedule the Wireless Radio on page 45.
• WPS button. You can use WPS to add clients to the WN604 wireless network without
typing the WPA or WPA2 password. See Wireless Security Options on page 27.

Product Label

The label on the bottom of the access point includes the MAC address, serial number, security PIN, and the default IP address for logging in to the access point.
Figure 4. The label is located on the bottom of the access point
Getting Started
10

2. Installation and Basic Configuration

This chapter contains the following sections:
• Log In to the Access Point
• Install the Access Point
• Set the Time
• Set Basic IP Options
• Configure Wireless Access
• Deploy the Access Point
• Wireless Settings
• Wireless Settings
• Configure Basic QoS Settings
• Set Up and Test Basic Wireless Connectivity
2
11
Wireless N150 Access Point WN604

Log In to the Access Point

The access point is set, by default, with the IP address of 192.168.0.100 with DHCP disabled.
To log in to the access point:
1. Prepare a computer with an Ethernet adapter.
a. If this computer is part of your network, record its TCP/IP configuration settings. b. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0
for the subnet mask.
2. Connect an Ethernet cable from the access point to the computer.
3. Power up the access point.
a. Connect the power adapter and plug it into an electrical outlet. b. Make sure that the Power On/Off button on the rear panel is in the On position
(pressed in).
4. Verify the following:
• The Power LED is on.
• The LAN LED is on for the LAN port that is connected to your powered-on computer.
• The WiFi LED is blinking.
5. Launch a web browser and enter http://192.168.0.100 in the address field. You are
prompted to log in:
6. Type admin in the User name field and password in the Password field, both in lower-case
letters, and click Login.
Installation and Basic Configuration
12
Wireless N150 Access Point WN604
Your web browser finds the access point and displays the General Settings screen.

Install the Access Point

Before installing the access point, make sure that your Ethernet network is up and working. You will be connecting the access point to the Ethernet network so that computers with
802.11b/g/n wireless adapters will be able to communicate with computers on the Ethernet network. In order for this to work correctly, verify that you have met all of the system requirements, shown in System Requirements on page 7.
Tip: Before mounting the access point in a high location, first set up and test
the access point to verify wireless network connectivity.
NETGEAR recommends that you configure the access point in this sequence:
1. Specify your country or region.
2. Set the time.
3. Set the basic IP options.
4. Configure the wireless settings.
5. Deploy the access point.

Configure the System Settings for Your Location

When you log in, the Configuration tab is selected and the General screen is displayed. This is where you specify your location. The access point uses this setting to determine which channels should be used for wireless communication.
Installation and Basic Configuration
13
Wireless N150 Access Point WN604
To set up the access point for your location:
1. Log in as described in the previous section. The Configuration tab is selected and the
General screen is displayed:
2. If you want to change the default access point name, in the Access Point Name field, type a
meaningful name. This unique name is the access point NetBIOS name. The default access point name is
located on the bottom label of your product. The default is netgearxxxxxx, where xxxxxx represents the last 6 digits of the WN604 MAC address. You can modify the default name with a unique name up to 15 characters long.
3. From the Country/Region drop-down list, select the region where the access point is located
(the default country/region is the United States).
Note: If your country or region is not listed, check with NETGEAR support.
Installation and Basic Configuration
14
Wireless N150 Access Point WN604

Set the Time

To configure your time settings:
1. Select Configuration > System > Basic > Time. The Time screen displays:
2. Configure the following information:
• Time Zone. From the drop-down list, select the local time zone for your access point
from a list of all available time zones. The default is USA-Pacific.
• NTP Client. Enable NTP client to synchronize the time of the access point with an
NTP server. The default is Enable.
Note: You need an Internet connection to get the current time.
• Use Custom NTP Server . Select this check box if you have a custom NTP server. By
default, this option is disabled.
• Hostname / IP Address. Enter the host name or the IP address of the custom NTP
server. The default is time-b.netgear.com.
3. Click Apply .

Set Basic IP Options

The basic IP settings for your access point are entered on this screen. Most of the default settings work in most cases. However, if your access point is part of a more complex LAN network, then modify the settings to meet the requirements of your network based on the explanation of the various fields.
Installation and Basic Configuration
15
Wireless N150 Access Point WN604
To configure the basic IP settings of your access point:
1. Select Configuration > IP > IP Settings. The IP Settings screen displays:
2. Enter the settings for the access point.
DHCP Client. By default, the Dynamic Host Configuration Protocol (DHCP) client is
disabled. If you have a DHCP server on your LAN and you enable DHCP, the wireless access point gets its IP address, subnet mask, and default gateway settings automatically from the DHCP server on your network when you connect the access point to your LAN.
IP Address. Enter the IP address of your access point.The default IP address is
192.168.0.100. To change it, enter an unused IP address from the address range used
on your LAN; or enable DHCP. IP Subnet Mask. The access point automatically calculates the subnet mask based on
the IP address that you assign. Otherwise, you can use 255.255.255.0 (the default) as the subnet mask.
Default Gateway. Enter the IP address of the gateway for your LAN. For more complex networks, enter the address of the router for the network segment to which the access point is connected.
Primary DNS Servers. This is the address of the primary Domain Name Server used by stations on your LAN.
Secondary DNS Servers. This is the address of the secondary Domain Name Server used by stations on your LAN.
Network Integrity Check. Select this check box to enable the access point to validate that the upstream link is active before allowing wireless associations. If you set this option, you have to ensure that your default gateway is configured.
3. Click Apply to save your basic IP settings.
Installation and Basic Configuration
16
Wireless N150 Access Point WN604

Configure Wireless Access

To configure your wireless settings for 11b/bg/ng:
1. Select Configuration > Wireless. The Wireless Settings screen displays:
2. Enter the wireless settings for your area. See Wireless Settings on page 19.
3. Click Apply to save your settings.
When you have completed the setup steps, you can deploy the access point in your network. If needed, you can now reconfigure the computer that you set to use the static IP back to its original TCP/IP settings.

Deploy the Access Point

To deploy the access point:
1. Disconnect the access point and position it where it will be deployed. The best location
is elevated, such as wall mounted or on the top of a cubicle, at the center of your wireless coverage area, and within line of sight of all the mobile devices.
2. Lift the antenna so that it is vertical.
Note: Refer to the antenna positioning and wireless mode configuration
information in the Advanced Configuration chapter.
3. Connect an Ethernet cable from your access point to a LAN port on your router, switch, or
hub.
Installation and Basic Configuration
17
Wireless N150 Access Point WN604
Note: By default, the access point is set with the DHCP client disabled. If
your network uses dynamic IP addresses, you have to change this setting. To connect to the access point after the DHCP server on your network assigns it a new IP address, enter the access point name into your web browser. The default access point name is netgearxxxxxx, where xxxxxx represents the last 6 bytes of the MAC address. The default name is printed on the bottom label of the access point.
4. Connect the power adapter to the wireless access point and plug the power adapter in to a
power outlet. The Power, LAN, and WiFi LEDs should light up.

Verify Wireless Connectivity

Using a computer with an 802.11b/bg/ng wireless adapter with the correct wireless settings needed to connect to the access point (SSID, WEP/WP A, MAC ACL, etc.), verify connectivity by using a browser such as Mozilla Firefox or Internet Explorer to browse the Internet, or check for file and printer access on your network.
The default SSID for the 802.11b/bg/ng wireless mode is NETGEAR-11g. The SSID of any wireless access adapters has to match the SSID configured in the access point. If they do not match, no wireless connection is made.
Note: If you are unable to connect, see Chapter 6, Troubleshooting.

Wireless Equipment Placement and Range Guidelines

The operating distance or range of your wireless connection can vary significantly based on the physical placement of the access point. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration choices.
Note: Failure to follow these guidelines can result in significant
performance degradation or inability to wirelessly connect to the WN604. For complete performance specifications, see Appendix A,
Supplemental Information.”
Installation and Basic Configuration
18
Wireless N150 Access Point WN604
For best results, place your access point:
• Near the center of the area in which your PCs will operate.
• In an elevated location such as a high shelf where the wirelessly connected PCs have
line-of-sight access (even if through walls).
• Away from sources of interference, such as PCs, microwaves, and 2.4 GHz cordless
phones.
• Away from large metal surfaces.
Putting the antenna in a vertical position provides best side-to-side coverage. Putting the antenna in a horizontal position provides best up-and-down coverage.
The time it takes to establish a wireless connection can vary depending on both your security settings and placement. Some types of security connections can take slightly longer to establish and can consume more battery power on a notebook computer.

Wireless Settings

This section describes how to configure the available wireless settings.
To configure the wireless settings:
1. Select Configuration > Wireless. The Wireless Settings screen displays:
2. Configure the wireless settings.
The settings are described in the following section.
3. Click Apply to save your 802.11b/bg/ng wireless settings.
Installation and Basic Configuration
19
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