Netgear WN3500RP User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
October 2011
202-11049-01
v1.0
Universal Dual Band WiFi
Extender – Wallplug Edition
User Manual
Universal Dual Band WiFi Extender – W allplug Edition
Support
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at https://my.netgear.com. You must register your product before you can
NETGEAR recommends registering your product through the NETGEAR
support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the li
http://support.netgear.com/general/cont
NETGEAR recommends that you use only the official NETGEAR support resources.
st of phone numbers at
act/default.aspx.
use NETGEAR telephone support.
web site. For product updates and web
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NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1 Getting Started
Chapter 2 Extender Network Settings
How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
When to Use Your Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Buttons and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Insert the AC Plug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Attach the Stand and Power Adapter Cord . . .
Cable Equipment to the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Position the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Extender Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Music Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . 11
Log In to the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use NETGEAR genie After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Add a WPS Client to the Extender WiFi Network . . . . . . . . . . . . . . . . . . . . 20
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connect the Extender to an Existing Wireless Network . . . . . . . . . . . . . 20
Extender Wireless Settings . . . . . . . . . . . . .
Extender IP Address Setup
Maintenance Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Back Up and Manage Extender Settings . . . . . . . . . . . . . . . . . . . . . . . . 27
Set the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
FastLane Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . .21
Chapter 3 Troubleshooting
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting to http://www.mywifiext.net . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Joining WiFi Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3
Universal Dual Band WiFi Extender – Desktop/Wallplug
Appendix A Supplementary Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Appendix B Notification of Compliance
4
1. Getting Started
This chapter covers the following topics:
• How the Extender Works
• Hardware Features
• Install the Extender
• Position the Extender
• Extender Performance
• Music Playback
1
For more information about the topics covered in this manual, visit the suppo
http://support.netgear.com.
rt website at
5
Universal Dual Band WiFi Extender – Desktop/Wallplug
The extender is halfway
between the router
and the computer.
How the Extender Works
The extender works like a bridge between a WiFi router and a computer or wireless device
outside the wireless router’s range. The extender has two main jobs:
1. The extend
When the extender connects wirelessly to a network, it act
similar to how a computer connects to a network.
2. The extender acts as an access point for computers.
The e
computer
wireless routers do, such as broadcasting its network name (SSID).
The extender needs to do each of these jobs so that both ends of the bridge are in place.
er conn
xtender has its own wireless network called NETGEAR_EXT that wireless
s can join. In its role as an access point, the extender performs tasks that
ects to a WiFi network.
s as a network client. This is
Figure 1. Range extender in a home
When to Use Your Extender
NETGEAR recommends that you connect to the extender only when your home network
connection is poor. Because data traffic routed through the extender is inherently slower than
traffic routed directly from the network, the computer should stay on the network if the
connection is good enough. NETGEAR recommends that you connect through the extender
network only when the computer is in a “dead zone” where connection from the network is
very poor or non-existent.
Getting Started
6
Universal Dual Band WiFi Extender – Desktop/Wallplug
Extender
Stand
Power adapter cord
AC plug
The extender LEDs can help you tell if the extender is correctly set up and working as it
should.
• The b
• A workable per
est performance is delivered when the Link Rate LED
Wireless Device to Extender LED
formance is delivered when the Link Rate LED is amber and the Wireless
Device to Extender LED
is green.
are green.
Hardware Features
The following sections describe the hardware features of the extender.
Package Contents
Your box should contain the items shown in the following figure.
or and the
Figure 2. Package contents for the extender
Getting Started
7
Universal Dual Band WiFi Extender – Desktop/Wallplug
WPS
Link Rate 2.4 GHz
Wireless Device to Extender
Link Rate 5 GHz
Power On/Off
LEDs
The LEDs show how the extender is working.
Figure 3. Extender front panel
The following table describes the LEDs.
Table 1. LED Description
LED Description
Power
Link Rate
Wireless Device to
Extender
WPS
• On. Power is supplied to the extender.
• Off. Po
Indicates a 2.4 GHz or 5 GHz wireless connection between the
extender and a router. The LED turns on to indicate the type of
connection:
• Gr
• Amber is g
• Red is poor.
Off. Not connected to router.
•
This LED is solid green when the extender is connected to a wireless
device.
This LED indicates a WPS wireless connection.
• Solid green. Ther
• Blin king green. A
• Off. No wireless security.
wer is not supplied to the extender.
een is best.
ood.
e is wireless security (WPA or WPA2).
WPS connection is in progress.
Getting Started
8
Universal Dual Band WiFi Extender – Desktop/Wallplug
Power
WPS
Ethernet port
USB port
Reset Factory Defaults
Audio port
On/Of
Buttons and Ports
The following figure shows the buttons and ports on the extender.
Figure 4. Extender side and bottom panels.
The Power On/Off button and WPS button are on the side panel.
• Power On/Off button. Use this butto
• WPS button. Use this butto
n to connect the extender to your existing WiFi network. For
n to turn on and off the extender.
more information, see Add a WPS Client to the Extender WiFi Network on pag
The ports and Reset factory settings button are on the bottom panel.
• Audio port. Use
• USB port. Use the USB port t
• Reset factory settings button. T
the Audio port to connect the extender to your speaker.
o connect the extender to a printer.
o reset the extender to its original factory settings,
insert a paper clip into the reset hole and hold it until the Power LED flashes.
• Ethernet port. Use
the Ethernet port on the extender to connect an Ethernet-enabled
device wirelessly to your network.
e 20.
Getting Started
9
Universal Dual Band WiFi Extender – Desktop/Wallplug
1
2
3
Insert the AC Plug
You can use the AC plug to plug the extender directly into an outlet, or you can attach the
stand and plug in the power adapter cord (see Attach the Stand and Power Adapter Cord on
page 11).
Figure 5. If you want to plug the extender directly into an outlet, insert the AC plug.
To insert the AC plug:
1 Slide the tab on the top of the AC plug into the open position.
2 Align the AC plug with
3 Press firmly so
You can now plug the extender into an electrical outlet.
that the AC plug is securely attached to the extender.
the extender as shown.
Getting Started
10
Universal Dual Band WiFi Extender – Desktop/Wallplug
1
2
3
CAUTION:
Attach the Stand and Power Adapter Cord
The extender comes with a stand and power adapter cord. You can attach them as shown if
you do not want to plug the extender directly into an outlet.
Figure 6. Attach the stand and the power adapter cord.
To attach the stand and power adapter cord:
1 Slide the st
2 Turn the adapter so that you can see the side with the power adapter input.
3 Connect the power adapter cord to the extender.
Y
ou can now plug the other end of the power adapter cord into an electrical outlet.
and onto the extender as shown.
Cable Equipment to the Ports
You can connect computers or other devices to the USB port and the Ethernet port on the
extender,
Do not connect the extender to a router using an Ethernet port. If you do
so, the extender does not work because it is designed to use only a WiFi
connection to the router.
Getting Started
11
Universal Dual Band WiFi Extender – Desktop/Wallplug
Ethernet port
USB port
DO DON’T
To cable a computer to the extender:
1. Locate the ports on the extender.
2. Use an Ethernet cable or USB cable to connect your computer the extender.
3. Plug in the AC adapter or attach the stand and power adapter cord to the extende
then plug it into an electrical outlet.
r, and
If you want to log in to the extender, see Log In to the Extender on page 17.
To use the extender as a one-port WiFi adapter:
1 Make sure that th
2 Plug the Ethernet
e extender is connected to your existing wireless WiFi network.
cable from your Ethernet-enabled device (connected TV, Blu-ray player,
gaming console) to the Ethernet port of the extender.
Install the Extender
To install the extender:
1 Either connect the AC plug, or attach the stand and the power adapter cord.
2 Find a place to install the extender that is about halfway between the router and the
comput
If you have to use a different location, see Position the Extender on page 14.
3 Power up
• If you connected th
• If you attached the st
er or wireless device that is outside of the range of the router.
the extender.
e AC plug to the extender, plug it directly into an electrical outlet.
and and power adapter, plug the power adapter into an electrical
outlet.
Getting Started
12
Universal Dual Band WiFi Extender – Desktop/Wallplug
4 Wait until the Power LED turns green.
5 Use a comp
uter or wireless device to connect to the extender. During installation, it might be
easier to use a computer or device that is in the same room as the extender.
or a wired connection, connect your computer or wireless device to the extender
• F
with an Eth
ernet cable.
• For a wireless connection, use a WiFi network manager to find and connect to
NETGEAR_EXT
(the SSID) wireless network.
Tip: You can use any WiFi network manager utility on a computer or tablet to
find and connect to the extender wireless network.
After the connection with the computer is established, the Wireless Device to Extender
LED
turns green.
6 On your computer
or wireless device, launch an Internet browser.
The browser displays the genie screen.
If you do not seethe genie screen, type http://www.mywifiext.net in the address field of
your browser.
The genie scans for wireless networks in your area.
7 Follow the genie steps to set up the extender to work with your network and to set up your
mputer or wireless device to connect to the extender network.
co
These steps are explained in Use NETGEAR genie After Installation on page 18.
Getting Started
13
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