THE ULTIMATE
HOOKUP
NETGEAR® MINGLE™
MOBILE HOTSPOT
2
This Get Started guide is designed to help you set up and use your new
NETGEAR® Mingle™ Mobile Hotspot. It’s divided into four sections to help
you find the information you need quickly and easily.
BEFORE YOU START − page 4 − Find out
what you need to do before you use your
Mingle™ Mobile Hotspot the first time.
GET CONNECTED − page 5 − Learn how
to power up your Mingle™ Mobile Hotspot
and wirelessly connect your computer
and WPS-enabled devices.
USE YOUR DEVICE − page 9 − Learn how
your Mingle™ Mobile Hotspot works and
how to navigate and configure its settings.
TOOLS & RESOURCES − page 12 − Find
useful tips for your device and discover
resources and other helpful Virgin Mobile
information. For more, including the full
User Guide, videos, tutorials, and more,
visit virginmobileusa.com/help-support.
USING THIS GUIDE
3
WHAT’S IN THE BOX
Mobile Hotspot
Rechargeable
Battery
Get Started Guide
Micro-USB cable
AC charger
with USB port
Battery cover
4
Install the Battery
1. Insert your fingernail under the battery cover
and lift the cover up gently.
2. Insert the battery into the battery compartment,
making sure the connectors align.
3. Replace the battery cover, pressing down
gently until the cover clicks into place.
Charge the Battery
1. Plug the micro-USB cable into the device.
2. Plug the other end of the cable into the
AC adapter and plug the adapter into an
electrical outlet.
3. Charge until the battery charge indicator
shows the battery is fully charged ( ).
Get Ready
1. Make sure you are in an area covered by
the Sprint 3G or 4G LTE network.
2. If you have a physical or wireless network
connection, disconnect it.
3. Make sure your computer’s Wi-Fi (wireless
network connection) mode is turned on.
BEFORE YOU START
visit virginmobileusa.com/help-support for guides, tutorials, and more 5
Power Up the Device
If the device is not powered on, press and hold
the Power button
on the top of the device
for at least two seconds.
Wirelessly Connect Your Computer
Connect your computer to the Mingle™ Mobile Hotspot.
1. From your computer, display the Wireless
Network Connections window.
2. Select the Wi-Fi name displayed, click
Connect, and enter your Wi-Fi password,
which is displayed on the LCD display screen.
Set Up Your Device on Virgin Mobile
Once you’ve connected your computer to your
Mingle™ Mobile Hotspot, it’s time to set up your
Virgin Mobile Broadband2Go account and
activate your device.
1. Navigate to http://MingleHotSpot in your
Web browser to display the Mingle Manager.
2. When the activation prompt appears, click
Start Activation and follow the prompts to set
up your Virgin Mobile Broadband2Go account.
3. After your account is set up, you should see a
Hands Free Activation notice in the Mingle
Manager, followed by a PRL update and a
service update.
4. After the device is finished activating, you
should see a notification in the Mingle Manager
that reads, “Your Network Settings are
Updated.” Click on the link in this notification
to open the Virgin Mobile Broadband2Go
account login page.
Note: If you are logged out of the Mingle
Manager, sign in by entering your password
(the default password is “password”) in the
Sign In field and clicking Sign In.
GET CONNECTED
6
5. Enter your 6-digit account PIN to log into your
account and follow the prompts to select a
data plan and pay with a credit/debit card or a
Top-Up card.
6. Finally, launch your computer’s Web browser
and navigate to a Web page to confirm your
connection. You may have to restart your
device first.
Setting up a Guest Wi-Fi Network
Your Mingle™ Mobile Hotspot lets you create
a separate Guest Wi-Fi network that you can
share with temporary users. You can turn on
the Guest Wi-Fi network on the device’s
Guest Wi-Fi screen, and on the Mingle
Manager’s Wi-Fi page.
On the Mingle:
1. Press the Power button to cycle through
screens until you see a GUEST WI-FI page.
2. Press the Power button twice quickly to
activate Guest Wi-Fi. A message shows the
Guest Wi-Fi network name and password that
your temporary user can use.
In the Mingle Manager:
1. Log in to the Mingle Manager. (See page 7
for details.)
2. Click Wi-Fi.
3. In the Guest Wi-Fi area, click Turn On.
Connect WPS-enabled Devices (optional)
See the User Guide for more detailed
information about using the WPS (Wireless
Protected Setup) feature of your Mingle™
Mobile Hotspot.
GET CONNECTED
visit virginmobileusa.com/help-support for guides, tutorials, and more 7
Mingle Manager
Your Mingle Manager provides several options
for you to view and customize device settings.
The Mingle Manager lets you manage and
monitor your Mingle data usage and account
information. Once you sign in to the Mingle
Manager, you can rename your hotspot, view
and block connected devices, set a new
password, and configure advanced options for
security and network preferences.
To display the Mingle Manager, type one of
the following in the address bar of your
Web browser:
• http://MingleHotSpot
• http://192.168.1.1
Note: You can display the Mingle Manager only
when your device is turned on and you have
established a connection to it (through the Main
Wi-Fi network or through the micro-USB cable).
The Mingle Manager is not accessible when
connected through the Guest Wi-Fi network.
GET CONNECTED
8
Mingle Manager (cont.)
You don’t need to log in to view device status.
However, when you log in you can view
connected devices and configure your Wi-Fi
and device settings.
Log In as an Administrator
Logging in allows you to view more detailed
information about your mobile hotspot, and to
manage its settings, broadband network
connection, and Wi-Fi networks.
To log in:
1. In the address bar of your Web browser, type
one of the following:
• http://MingleHotSpot
• http://192.168.1.1
2. In the Sign In field, enter the administrator
password (1-31 letters, numbers, and symbols).
GET CONNECTED
Note: The default password is “password.” It’s
recommended you change the password.
3. Click Sign In.
visit virginmobileusa.com/help-support for guides, tutorials, and more 9
Your Device
The following illustrations show your device’s primary external features and buttons:
LCD display
Power button
Antenna connector
(slide door to access)
micro-USB port
Antenna connector
(slide door to access)
USE YOUR DEVICE
10
Device Basics
Your device provides a simple way to use your
3G or 4G LTE Internet connection with any
Wi-Fi-enabled device, and to share your
Internet connection with friends and family.
USE YOUR DEVICE
Power Button
The Power button
supports three types
of presses:
• Quick press: wakes up device or navigates
to the next dashboard.
• Double press: selects a toggle/switch or
pages down in a dashboard.
• Long Press: Power the device on or o.
3G/4G LTE
Computer
Smartphone
Tablet
Digital
Camera
Gaming
Console
Printer
Digital Picture
Frame
visit virginmobileusa.com/help-support for guides, tutorials, and more 11
Device Status Icons
1 Signal strength
2 Network type (4G LTE/3G on Virgin
Mobile networks)
3 Data transfer indicator (WAN trac – upload
(send) / download (receive))
4 Network carrier
5 Battery status
6 GPS indicator
7 USB tether indicator
8 Wi-Fi status – Indicates the number of
devices connected to the Hotspot
9 Wi-Fi network name and password
10 Data usage
1 2 3 4
9
10
5
8
6
7
USE YOUR DEVICE
12
TOOLS & RESOURCES
• Web – Go to virginmobileusa.com/help-support
to access troubleshooting, view the comprehensive
User Guide online, and other resources.
• Updates – Your Mingle™ Mobile Hotspot
must be activated prior to receiving
updates. You can access updates from
your Mingle Manager.
• Device Help – From the Mingle Manager home
page on your computer, click
Support, then click User Guide.
• NETGEAR AirCard Watcher App - Download
the complimentary mobile app from
www.netgear.com/AirCardApps. Use this
app to view your connection, settings, and
data usage from your smartphone or tablet.
To manage all hotspot settings, go to the
homepage (http://MingleHotSpot or
http://aircard.hotspot).
visit virginmobileusa.com/help-support for guides, tutorials, and more 13
MANAGE YOUR ACCOUNT
From Your Computer
• Log in with your mobile account number and
Account PIN at virginmobileusa.com where
you can do everything above and a lot more.
Note: If you forgot your Virgin Mobile Broadband2Go
account number, you can find it on your Mingle
by pressing the Power button until you reach the
ABOUT page. Then, press it twice quickly to
cycle through the About pages until you see
your phone number. You can also find the
account number in the Mingle Manager under
the My Account section.
Top-Up Your Account
Buy Top-Up cards at thousands of retailers.
Or, make it even easier by registering your
credit/debit card.
Auto Pay
• Auto Pay is the easiest way to keep your service
working. Once you register your credit card or
debit card, you can set it to automatically pay
your monthly plan. Then you can keep emailing,
IMing, Tweeting with Twitter, and surfing with no
interruptions. Set up Auto Pay anytime by
logging into My Account at virginmobileusa.
com, and adjusting your payment settings.
One-time Top-Ups From Your Computer
• If you don’t want to set Auto Pay, you can still
log in at virginmobileusa.com whenever you
need a quick Top-Up.
14
LOST OR STOLEN
REPLACEMENT
THANKS FOR CHOOSING
VIRGIN MOBILE USA
If your device breaks or is lost or stolen, Virgin
Mobile’s got you covered so don’t panic. Take
another look around and try to find your device.
(It’ll always be in the last place you look, right?)
If you still can’t locate it, let us know right away
and we’ll freeze service for your account. That
way, once your service is frozen, no one can
use up your remaining balance. We can oer
you a replacement device at a really low price
and can usually have it to you in just a few days.
We’ll also transfer any remaining balance in
your account to your replacement device. So,
no worries.
The services described in this guide may
require a subscription to a service plan and/or
may incur additional charges. Not all services
will work on all devices. See virginmobileusa.
com for more details.
©2013 Virgin Mobile USA, L.P. All rights
reserved. The Virgin Mobile name and
signature and the Virgin Mobile name and
logo are registered trademarks of Virgin
Enterprises Ltd. and used under license by
Virgin Mobile. Other marks are property of
their respective owners. Screen images
simulated. Appearance of device may vary.
Printed in U.S.A.
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