Insight Managed 8-Port
Gigabit Ethernet PoE+ Smart
Cloud Switch with 2 SFP Fiber
Ports
Hardware Installation Guide
Models GC510P and GC510PP
September 2017
202-11780-02
350 E. Plumeria Drive
San Jose, CA 95134
USA
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals , and join our comm unity.We recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. An y non-NETGEAR
trademarks are used for reference purposes only.
2
Contents
Chapter 1 Introduction
Overview................................................................................................................6
Features.................................................................................................................7
Safety Instructions and Warnings..........................................................................8
Chapter 2 Hardware Overview
Hardware Description..........................................................................................12
Front Panel......................................................................................................12
Back Panel......................................................................................................12
LEDs...............................................................................................................13
Switch Hardware Interfaces.................................................................................14
RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity.......................14
SFP Ports for Fiber Connectivity.....................................................................15
Multi-Function Reset Button............................................................................15
Chapter 3 Applications
PoE Applications..................................................................................................18
PoE Over view..................................................................................................18
Connect PoE Equipment in a Business Environment......................................19
Connect PoE Equipment for Sur veillance and Security..................................20
Desktop Switching...............................................................................................21
Chapter 4 Installation
Step 1: Prepare the Site.......................................................................................23
Step 2: Protect Against Electrostatic Discharge...................................................23
Step 3: Unpack the Switch...................................................................................24
Step 4: Install the Switch......................................................................................25
Install the Switch on a Flat Surface.................................................................25
Wall-Mount the Switch.....................................................................................25
Wall-Mount the Switch Horizontally With the Back Panel Facing Down.....26
Wall-Mount the Switch Horizontally With the Back Panel Facing Up..........27
Wall-Mount the Switch Vertically With the Back Panel Facing Left.............29
Poor Wall-Mounting Position.......................................................................30
Mount the Switch to a Pole or Another Surface...............................................31
Install the Switch in a Rack.............................................................................31
Optional Step 5: Install SFP Transceiver Modules...............................................31
Step 6: Connect Devices to the Switch................................................................32
Step 7: Check the Installation..............................................................................32
Step 8: Apply Power and Check the LEDs...........................................................33
Step 9: Manage the Switch..................................................................................33
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Chapter 5 Troubleshooting
Troubleshooting Chart..........................................................................................35
PoE Troubleshooting Suggestions.......................................................................36
Additional Troubleshooting Suggestions..............................................................36
4
Introduction
This hardware installation guide is for the following NETGEAR Insight managed switch models:
• 8-Port Gigabit Ethernet PoE+ Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports, Model GC510P
• 8-Port Gigabit Ethernet High-Power PoE+ Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports,
Model GC510PP
The switch provides eight Gigabit Ethernet RJ-45 copper ports and two dedicated Gigabit SFP fiber ports.
Both models support Power over Ethernet Plus (PoE+) on all eight RJ-45 copper ports so that you can let the
switch provide power to devices that are PoE and PoE+ capable, such as WiFi access points, VoIP phones,
and IP security cameras.The switches differ in their maximum PoE power budget:
• Model GC510P.This model can supply up to 30W PoE (IEEE 802.3at) to each port, with a maximum PoE
power budget of 134W across all active PoE+ ports.
• Model GC510PP.This model can supply up to 30W PoE (IEEE 802.3at) to each port, with a maximum PoE
power budget of 195W across all active PoE+ ports.
The hardware installation guide complements the installation guide that came with your switch.
1
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety Instructions and Warnings
For more information about the topics that are cov ered in this manual, visit the support website
Note
at support.netgear.com.
For technical specifications, see the data sheet at
Note
netgear.com/b usiness/products/switches/app-managed-smart-cloud/gigabit-switch.aspx#tab-resources.
For switch documentation, visit downloadcenter.netgear.com.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Overview
The switch provides eight Gigabit Ethernet copper ports and two dedicated Gigabit SFP fiber ports. All
copper ports use RJ-45 connectors.The SFP ports require a standard small form-factor pluggable (SFP)
gigabit interface conv erter (GBIC, also ref erred to as transceiv er module), which is sold separ ately from the
switch.The switch integ rates full-duplex, nonb locking s witch fabric that provides full-wire speed f or all packet
sizes.
The switch supports PoE+ on all copper ports with a maximum PoE po wer budget of 134W (model GC510P)
or 195W (model GC510PP) across all active PoE+ ports.
For information about application examples, see Applications on page 17.Note
The switch provides management options that let you discover the switch on the network and configure,
monitor, and control the switch:
• NETGEAR Insight app. Using the NETGEAR Insight app, you can discover the switch on the network
and add the switch to the NETGEAR Insight app so that you can perform basic management and
monitoring tasks from your smartphone.You can choose from four methods to add the switch to the
NETGEAR Insight app:You can scan the serial number bar code of the switch, add the switch from the
Day Zero window, add the switch from the Network window, or add the switch from the Device List
window. For more information, see the NETGEAR knowledge base articles at support.netgear.com.
• Local browser–based management interface. Using the local browser–based management interface ,
in this guide referred to as the local browser interface, you can perform very advanced configurations
and, if needed, debugging. For more information, see the user manual, which you can download from
downloadcenter.netgear.com.
The switch is designed to be managed using the NETGEAR Insight app. By default,
Note
the local browser interface is disabled and you cannot use it to manage the switch
while the NETGEAR Insight app is enabled to manage the switch.
You can install the switch freestanding (on a desktop), wall-mounted, using the VESA-standard mounting
holes and supplied wall-mount kit, or rack-mounted in a standard 19-inch rac k, using the supplied rack-mount
kit.The switch is IEEE compliant and offers low latency. All ports can automatically negotiate to the highest
speed, which makes the switch v ery suitable for a mixed en vironment with Gigabit Ethernet and Fast Ethernet.
For Gigabit Ethernet connections, use Category 5 (Cat 5) or higher-rated Ethernet cables terminated with
RJ-45 connectors.
Introduction
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Features
The switch includes the following key hardware features:
• Eight Gigabit Ethernet ports.
• Two dedicated Gigabit SFP fiber ports.
• PoE and PoE+ on copper ports:
- Eight ports PoE+ supporting both IEEE 802.3af and IEEE 802.3at
- Total PoE power budget of 134W (model GC510P) or 195W (model GC510PP)
• MAC table size of 16K entries.
• Switch fabric full duplex nonblocking.
• Includes the following mounting hardware:
- Four rubber footpads for tabletop installation
- Wall-mount screw kit for wall installation
- Rack-mount brackets and screw kit for rack-mount installation in a standard 19-inch rack
• Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.1Q VLAN tagging
- IEEE 802.3x Full-duplex flow control
- IEEE 802.3ad Link aggregation (LAG with LACP)
- IEEE 802.1ab LLDP
- IEEE 802.1p Class of Service (QoS)
- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
- IEEE 802.1x RADIUS network access control
- IEEE 802.3az Energy Efficient Ethernet (EEE)
- IEEE 802.3af (PoE)
- IEEE 802.3at (PoE+)
Introduction
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
• AutoSensing and autonegotiating capabilities for all ports.
• Auto Uplink™ technology is supported on all ports.
• Automatic address learning function to build the packet-f orw arding inf ormation table.The table contains
up to 16K Media Access Control (MAC) addresses.
• Store-and-forward transmission to remove bad packets from the network.
• Active flow control to minimize packet loss and frame drops.
• Half-duplex backpressure control.
• Per-port status LEDs and system status LEDs:
- System Power LED (front and back panels)
- Cloud Connection LED (front and back panels)
- Fan LED (model GC510PP only)
- PoE Max or Fault LED
- Per-port link, speed, and activity LED for copper ports
- Per-port PoE status LED for copper ports
- Per-port link and activity LED for SFP fiber ports
• NETGEAR green power-saving features:
- Energy efficiency mode that fully conforms to the IEEE 802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety Instructions and Warnings
Use the following saf ety guidelines to ensure your o wn personal safety and to help protect y our system from
potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the f ollowing
precautions:
• This product is designed for indoor use only in a temperature-controlled (0–50°C) and humidity-controlled
(90 percent maximum relative humidity, noncondensing) environment.
Any device that is located outdoors and connected to this product must be properly grounded and surge
protected.
To the extent permissible by applicable law, failure to follow these guidelines can result in damage to
your NETGEAR product, which might not be covered by NETGEAR’s warranty.
• Observe and follow service markings:
- Do not service any product except as explained in your system documentation.
- Opening or removing covers that are marked with the triangular symbol with a lightning bolt can
expose you to electrical shock.We recommend that only a trained technician services components
inside these compartments.
Introduction
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
• If any of the following conditions occur , unplug the product from the electrical outlet and replace the part
or contact your trained service provider:
- The power cable, extension cable, or plug is damaged.
- An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
- The product does not operate correctly when you follow the operating instructions.
• Keep your system away from radiators and heat sources. Also, do not block cooling vents.
• Do not spill food or liquids on your system components, and never operate the product in a wet
environment. If the system gets wet, see the appropriate section in your troubleshooting guide , or contact
your trained service provider.
• Do not push any objects into the openings of your system. Doing so can cause fire or electric shock by
shorting out interior components.
• Use the product only with approved equipment.
• Allow the product to cool before removing covers or touching internal components.
• Operate the product only from the type of external power source indicated on the electrical ratings label.
If you are not sure of the type of power source required, consult your service provider or local power
company.
• To avoid damaging your system, be sure that the voltage selection switch (if provided) on the power
supply is set to match the power at your location:
- 115V, 60 Hz in most of North and South America and some Far Eastern countries such as South
Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
- 230V, 50 Hz in most of Europe, the Middle East, and the Far East
• Be sure that attached devices are electrically rated to operate with the power a vailable in your location.
• Use only approved power cables. If you were not provided with a power cable for your system or for
any AC-powered option intended for your system, purchase a power cable approved for your country.
The power cable must be rated for the product and for the voltage and current marked on the product
electrical ratings label.The voltage and current rating of the cable must be greater than the ratings
marked on the product.
• To help prevent electric shock, plug the system and peripheral power cables into properly grounded
electrical outlets.
• The peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do
not use adapter plugs or remove the grounding prong from a cab le. If you must use an extension cable ,
use a three-wire cable with properly grounded plugs.
• Observe extension cable and pow er strip ratings . Make sure that the total ampere rating of all products
plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit
for the extension cable or power strip.
• To help protect your system from sudden, transient increases and decreases in electrical power, use a
surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Introduction
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
• Position system cables and power cables carefully. Route cables so that they cannot be stepped on or
tripped over. Be sure that nothing rests on any cables.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site
modifications.
• Always follow your local and national wiring rules.
Introduction
10
Hardware Overview
This chapter describes the switch hardware features.
The chapter includes the following sections:
• Hardware Description
• Switch Hardware Interfaces
2
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Hardware Description
The following sections describes the switch hardware features.
Front Panel
The front panel does not contain any components other than two LEDs:The upper LED is the Cloud
Connection LED and the lower LED is the Power LED (see LEDs on page 13).
Figure 1. Front panel
Back Panel
Both model GC510P and model GC510PP provide eight 10/100/1000BASE-T RJ-45 PoE+ ports and two
dedicated Gigabit SFP fiber ports.
Both models integrate a fixed, internal power supply unit (PSU). Model GC510PP also integrates a fan.
The following figures show the back panels.
Figure 2. Back panel model GC510P
Figure 3. Back panel model GC510PP
Hardware Overview
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Table 1. Back panel components
DescriptionNumber
Cloud Connection LED (see LEDs on page 13).1a
Power LED (see LEDs on page 13).1b
PoE Max or Fault LED (see LEDs on page 13).1c
Fan LED (see LEDs on page 13) for model GC510PP only.1d
Recessed multi-function Reset button (see Multi-Function Reset Button on page 15).2
3
4
Eight independent 10/100/1000BASE-T RJ-45 PoE+ ports, each with a left LED that functions as the
combined speed and activity LED and a right LED that indicates the PoE status (see LEDs on page
13).
Two dedicated Gigabit SFP fiber ports that can accept optional transceiver modules (see SFP Ports
for Fiber Connectivity on page 15) with a single LED that functions as the combined link and activity
LED (see LEDs on page 13).
AC power receptacle.5
Kensington lock for an optional security cable.6
LEDs
This section describes the LED designations of the switch.
Table 2. LEDs on the back panel
DescriptionLED
Cloud Connection LED
Solid blue.The switch is connected to the cloud server and is set up to be managed by
the NETGEAR Insight app.
Off.The switch is not connected to the cloud server or is set up to be managed by the
local browser interface.
Power LED
PoE Max/Fault LED
Fan LED
Model GC510PP only
Solid green.The switch is powered on.
Solid amber.The switch is booting.
Off. Power is not supplied to the switch.
Off. Sufficient (more than 7W of) PoE power is available.
Solid amber. Less than 7W of PoE power is available.
Blinking amber. At least once during the previous two minutes, less than 7W of PoE
power was available.
Solid green.The fan is operating normally.
Solid amber. A problem occurred with the fan.
Hardware Overview
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Table 2. LEDs on the back panel (Continued)
DescriptionLED
RJ-45 left LED
Link, speed, and activity for
Ethernet ports 1 to 8
RJ-45 right LED
PoE status for Ethernet ports
1 to 8
Link/ACT LED
Link and activity for SFP fiber
ports 9 and 10
Off. No link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green.The port is transmitting or receiving packets at 1 Gbps.
Solid amber. A valid 10 Mbps or 100 Mbps link is established.
Blinking amber.The port is transmitting or receiving packets at 10 Mbps or 100 Mbps.
Off.The port is not delivering PoE power.
Solid green.The port is delivering PoE power.
Solid amber. A PoE fault occurred.
Off. No SFP module link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green.The SFP fiber port is transmitting or receiving packets at 1 Gbps.
Table 3. LEDs on the front panel
DescriptionLED
Cloud Connection LED
Solid blue.The switch is connected to the cloud server and is set up to be managed by
the NETGEAR Insight app.
Off.The switch is not connected to the cloud server or is set up to be managed by the
local browser interface.
Power LED
Solid green.The switch is powered on.
Solid amber.The switch is booting.
Off. Power is not supplied to the switch.
Switch Hardware Interfaces
The following sections describe the hardware interfaces on the switch.
RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity
All RJ-45 copper ports support autosensing.When you insert a cable into an RJ-45 port, the switch
automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps) and duplex mode (half-duplex
or full-duplex) of the attached device . All ports support a Category 5e (Cat 5e) cable (or higher-rated Ethernet
cable) terminated with an 8-pin RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink technology.This
technology allows attaching devices to the RJ-45 ports with either straight-through or crossover cables.
Hardware Overview
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
When you insert a cable into the switch’ s RJ-45 port, the switch automatically performs the following actions:
• Senses whether the cable is a straight-through or crossover cable.
• Determines whether the link to the attached device requires a normal connection (such as when you
are connecting the port to a computer) or an uplink connection (such as when you are connecting the
port to a router, switch, or hub).
• Automatically configures the RJ-45 port to enable communications with the attached device.The Auto
Uplink technology compensates for setting uplink connections while eliminating concern about whether
to use crossover or straight-through cables when you attach devices.
All RJ-45 copper ports on model GC510P and model GC510PP support Power over Ethernet (PoE+).
SFP Ports for Fiber Connectivity
T o enab le fiber connections on the switch, SFP fiber ports accommodate standard small form-factor pluggable
(SFP) gigabit interface conv erters (GBICs, also referred to as transceiver modules). GBICs are sold separately
from the switch.
The switch supports the NETGEAR SFP transceiver modules that are listed in the following table.
Table 4. Supported SFP transceiver modules
DescriptionModelSpeed and Medium
SFP transceiver 1000BASE-SXAGM731F1G Ethernet short-reach fiber
SFP transceiver 1000BASE-LXAGM732F1G Ethernet long-reach fiber
SFP transceiver 1000BASE-TAGM7341G Ethernet copper
For more information about NETGEAR SFP transceiver modules, visit
netgear.com/business/products/switches/modules-accessories.
If you use a third-party passive direct-attach cable (DA C), the length of the cable must
Note
not exceed 5 meters (16.4 feet).
Multi-Function Reset Button
The switch provides a recessed multi-function Reset b utton on the back panel so that y ou can either restart
(power-cylce) the switch, reset the s witch to the most recently sav ed cloud-managed configuration, or return
the switch to its factory default settings , causing all custom settings to be erased.The factory default settings
function of the Reset button is available only after you use the NETGEAR Insight app to remove the switch
from your network.
To restart or reset the switch or return the switch to its factory default settings:
1. Insert a device such as a straightened paper clip into the opening.
2. Do one of the following:
Hardware Overview
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
• Restart the switch. Press the Reset button for about two seconds. (Do not press the button for
more than five seconds!)
The switch restarts but retains its custom settings. During this process, the P ower LED lights amber .
• Reset the switch to the most recently saved cloud-managed configuration. Press the Reset
button for at least five seconds.
The switch restarts and returns to the most recently saved cloud-managed configuration. During
this process, the Power LED lights amber.
• Return the switch to its factory default settings. After you use the NETGEAR Insight app to
remove the switch from your network, press the Reset button for at least five seconds.
The switch restarts and returns to its factory default settings. During this process, the Power LED
lights amber.
Hardware Overview
16
Applications
The switch is designed to provide fle xibility in configuring network connections.The switch can be used as your
only network traffic–distribution device for PoE+, PoE, and non-PoE devices or with 10 Mbps, 100 Mbps, and
1 Gbps Ethernet and fiber hubs, routers, and switches.
This chapter includes the following sections:
• PoE Applications
• Desktop Switching
3
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
PoE Applications
This section covers the following topics:
• PoE Overview on page 18
• Connect PoE Equipment in a Business Environment on page 19
• Connect PoE Equipment for Surveillance and Security on page 20
PoE Overview
The switch supports eight Power over Ethernet Plus (PoE+) ports and can supply up to 30W PoE+ (IEEE
802.3at) to each port up to its total maximum PoE power budget of 134W (model GC510P) or 195W (model
GC510PP) across all active PoE+ ports.The switch is backward compatible with PoE (IEEE 802.3af).
Supplied power is prioritized according to the port order, up to the total power budget of the device. Port 1
receives the highest PoE priority, while port 8 is relegated to the lowest PoE priority.
If the power requirements for attached devices exceed the total power budget of the switch, the PoE power
to the device on the highest-numbered active P oE+ port is disabled to make sure that the de vices connected
to the higher-priority, lower-numbered PoE+ ports are supported first.
Although a device is listed as an 802.3at PoE+–powered or 802.3af PoE–powered device, it might not
require the maximum power limit that is specified by its IEEE standard. Many devices require less power,
allowing all eight PoE+ ports to be active simultaneously when the devices correctly report their PoE class
to the switch.
Using the local browser interface, you can control how PoE power is allocated across active PoE+ ports by
overriding the default or autodetected PoE power limits for individual PoE+ ports.
Applications
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Connect PoE Equipment in a Business Environment
The following figure shows an example of how you can connect PoE wireless access points that require
802.11af only, PoE VoIP phones, and PoE surveillance equipment to the switch in a business environment.
In a small office or home office network, the blue network icon represents a router that is connected to an
Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router.
Figure 4. Sample PoE business use case
ConnectionLine Color
Internet router or gatewayPurple
PoE+ devices such as Insight managed (or other) WiFi access pointsGreen
PoE devices such as Arlo (or other) security cameras and VoIP phonesBlue
Applications
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Connect PoE Equipment for Surveillance and Security
The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch
for surveillance and security purposes.
In a small office or home office network, the blue network icon represents a router that is connected to an
Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router.
Figure 5. Sample switch surveilliance and security application
ConnectionLine Color
Internet router or gatewayPurple
PoE+ devices such as pan-tilt-zoom (PTZ) or FlexPower security camerasGreen
Network devices such as a ReadyNAS storage systemBlack
Applications
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Desktop Switching
You can use the switch as a desktop switch to build a small network that provides up to 1 Gbps access to
servers such as a file server. In a small network such as a small office or home office network, connect the
switch to a router that, in turn, is connected to an Internet modem.
With 1 Gbps connections, the switch alwa ys functions in full-duple x mode. Any switch port that is connected
to a computer or file server can provide up to 2 Gbps bidirectional throughput.
In a small office or home office network, the blue network icon represents a router that is connected to an
Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router.
Figure 6. Sample desktop switching
ConnectionLine Color
Internet router or gatewayPurple
PoE devices such VoIP phonesBlue
Network devices such as servers, workstations, and computersBlack
Applications
21
Installation
This chapter describes the installation procedures for the switch. Switch installation in volves the steps described
in the following sections:
• Step 1: Prepare the Site
• Step 2: Protect Against Electrostatic Discharge
• Step 3: Unpack the Switch
• Step 4: Install the Switch
• Optional Step 5: Install SFP Transceiver Modules
• Step 6: Connect Devices to the Switch
• Step 7: Check the Installation
• Step 8: Apply Power and Check the LEDs
• Step 9: Manage the Switch
4
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Step 1: Prepare the Site
Before you install the switch, make sure that the operating environment meets the site requirements that
are listed in the following table.
Table 5. Site requirements
RequirementsCharacteristics
Mounting
Access
Power source
Cabling
Environmental
Desktop installations. Provide a flat table or shelf surface.
Wall installations. Use the w all-mount screws that are supplied with the s witch to attach the
switch to a wall.
Pole (or other surface) installations. Use an off-the-shelf 75 mm VESA standard mount
to secure the switch to a pole or another surface.The bottom panel of the switch provides
four mount holes that are VESA-compliant.
Rack-mount installations. Use a 19-inch (48.3-centimeter) EIA standard equipment rack
that is grounded and physically secure.You also need the rack-mount kit that is supplied
with the switch.
Locate the switch in a position that allows you to access the front panel ports, view the front
panel LEDs, and access the power connector on the back panel.
Use the AC power cord that is supplied with the switch. Make sure that the AC outlet is not
controlled by a wall switch, which can accidentally turn off power to the outlet and the s witch.
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Temperature. Install the switch in a dry area with an ambient temperature between 32ºF
and 122ºF (0ºC and 50ºC). Keep the switch away from heat sources such as direct sunlight,
warm-air exhausts, hot-air vents, and heaters.
Operating humidity.The maximum relative humidity of the installation location must not
exceed 90 percent, noncondensing.
Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of the
switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling.The room or
wiring closet in which you install the switch must provide adequate airflow.
Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the nearest
source of electromagnetic noise, such as a photocopy machine.
Step 2: Protect Against Electrostatic Discharge
WARNING:
Static electricity can harm delicate components inside your system.To prevent
static damage, discharge static electricity from your body before you touch
any of the electronic components, such as the microprocessor.You can do
so by periodically touching an unpainted metal surface on the switch.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
Installation
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
• When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic pac kage
until you are ready to install it. Just bef ore unwrapping the antistatic pac kage, discharge static electricity
from your body.
• Before moving a sensitive component, place it in an antistatic container or package.
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads, workbench
pads, and an antistatic grounding strap.
Step 3: Unpack the Switch
The following figure shows the package contents.
Figure 7. Switch package contents
Check the contents of the boxes to make sure that all items are present before installing the switch.
To check the package contents:
1. Place the container on a clean flat surface, and cut all straps securing the container.
2. Unpack the hardware from the boxes by carefully removing the hardware and placing it on a secure
and clean surface.
3. Remove all packing material.
4. Verify that the package contains the following items:
• Switch of the correct model
• Power cord
• Wall-mounting screws
• Rack-mounting brackets
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
• Rack-mounting screws
• Installation guide
• Rubber footpads for tabletop installation
5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement.
Step 4: Install the Switch
You can also use any off-the-shelf 75 mm VESA standard mount to secure the switch to a wall, a pole, or
another surface.
You can place the switch on a flat surface, attach it to a wall, or install it in a standard 19-inch
(48.26-centimeter) network equipment rack.
Install the Switch on a Flat Surface
The switch ships with four self-adhesive rubber footpads.
To install the switch on a flat surface:
Stick one rubber footpad on each of the four concave spaces on the bottom of the switch.
The rubber footpads cushion the switch against shock and vibrations.They also provide ventilation
space between stacked switches.
Wall-Mount the Switch
The bottom panel of the switch provides four VESA mount holes that allow you to mount the switch to a
wall.The switch ships with wall-mount screws and anchors that you can secure to a wall and attach the
switch to .We recommend that you use all four screws for greater stability and correct positioning. Although
for some positions you could use only two scre ws, f or other positions, using two scre ws will cause the switch
to tilt.
To prevent the switch from tilting, do not w all-mount the switch v ertically with the back
Note
panel facing right (that is, with the cables on the right).Whether you use two or four
screws, the switch will tilt in this position.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Wall-Mount the Switch Horizontally With the Back Panel Facing Down
T o mount the s witch horizontall y to a wall with the back panel facing do wn (that is, with the
cables at the bottom):
1. Locate the four holes on the bottom panel of the switch.
2. Mark the four mounting holes on the wall where you want to mount the switch.
The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each
other. In the following figure, each green arrow represents 75 mm.
3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.
The screws and anchors are in the switch package.
4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Leave about 6 mm (¼ inch) of each screw protruded from the wall so that you can insert the screws
into the holes on the bottom of the switch.
5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to
the wall.
Wall-Mount the Switch Horizontally With the Back Panel Facing Up
To mount the switch horizontally to a wall with the back panel facing up (that is, with the
cables at the top):
1. Locate the four holes in the bottom panel of the switch.
2. Mark the four mounting holes on the wall where you want to mount the switch.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each
other. In the following figure, each green arrow represents 75 mm.
3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.
The screws and anchors are in the switch package.
4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
Leave about 6 mm (¼ inch) of each screw protruded from the wall so that you can insert the screws
into the holes on the bottom of the switch.
5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to
the wall.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Wall-Mount the Switch Vertically With the Back Panel Facing Left
To mount the switch vertically to a wall with the back panel facing left (that is, with the
cables on the left):
1. Locate the four holes on the bottom panel of the switch.
2. Mark the four mounting holes on the wall where you want to mount the switch.
The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each
other. In the following figure, each green arrow represents 75 mm.
3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.
The screws and anchors are in the switch package.
4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Leave about 6 mm (¼ inch) of each screw protruded from the wall so that you can insert the screws
into the holes on the bottom of the switch.
5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to
the wall.
Poor Wall-Mounting Position
To prevent the switch from tilting, do not wall-mount the switch vertically with the back panel facing right
(that is, with the cables on the right).Whether you use two or four screws, the switch will tilt in this position.
Figure 8. Poor wall-mounting position
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Mount the Switch to a Pole or Another Surface
You can use an off-the-shelf 75 mm VESA standard mount to secure the s witch to a pole or another surface .
The bottom panel of the switch provides four mount holes that are VESA-compliant.
Install the Switch in a Rack
To install the switch in a rack, you need the 19-inch rack-mount kit supplied with the switch.
To install the switch in a rack:
1. Attach the supplied mounting brackets to the side of the switch.
2. Insert the screws provided in the product package through each bracket and into the bracket mounting
holes in the switch.
3. Tighten the screws with a No. 2 Phillips screwdriver to secure each bracket.
4. Align the mounting holes in the brackets with the holes in the rac k, and insert two pan-head screws with
nylon washers through each bracket and into the rack.
5. Tighten the screws with a No. 2 Phillips screwdriver to secure mounting brackets to the rack.
Optional Step 5: Install SFP Transceiver Modules
The following optional procedure describes how to install an optional SFP transceiver module into one of
the SFP ports of the switch.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Contact your NETGEAR reseller to purchase these modules. If you do not want to
Note
install an SFP module, skip this procedure.
To install an SFP transceiver module:
1. Insert the transceiver into the SFP port.
2. Press firmly on the flange of the module to seat it securely into the connector.
Step 6: Connect Devices to the Switch
The following procedure describes how to connect de vices to the s witch’s RJ-45 ports.The switch supports
Auto Uplink technology , which allo ws you to attach devices using either str aight-through or crossover cables .
Use a Category 5 (Cat 5), Cat 5e, or Cat 6 cable that is terminated with an RJ-45 connector.
Ethernet specifications limit the cable length between the switch and the attached
Note
device to 328 feet (100 meters).
To connect devices to the switch’s RJ-45 ports:
1. Connect a PoE or non-PoE device to an RJ-45 network port on the switch front panel.
2. Verify that all cables are installed correctly.
Step 7: Check the Installation
Before you apply power to the switch, perform the following steps.
To check the installation:
1. Inspect the equipment thoroughly.
2. Verify that all cables are installed correctly.
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
3. Check cable routing to make sure that cables are not damaged or creating a safety hazard.
4. Make sure that all equipment is mounted properly and securely.
Step 8: Apply Power and Check the LEDs
The switch does not provide an on/off power switch.The power cord connection controls the power.
Before connecting the power cord, select an A C outlet that is not controlled b y a w all s witch, which can turn
off power to the switch.
To apply power:
1. Connect the end of the power cord to the AC power receptacle on the back of the switch.
2. Plug the AC power cord into a power source such as a wall socket or power strip.
3. Check to see that the LEDs on the switch light correctly.
When you apply power, the Power LED on the switch front panel lights and the port LEDs for attached
devices light.
After you apply power , the Power LED lights solid amber while the switch starts. After
Note
two or three minutes, the switch completes its startup process and the Power LED
turns from amber to solid green.
If the Power LED does not light, check to see that the power cord is plugged in correctly and that the
power source is good.
Step 9: Manage the Switch
Using the NETGEAR Insight app, you can discover the switch on the network and add the switch to the
NETGEAR Insight app so that you can perform basic management and monitoring tasks from your
smartphone.The switch also contains built-in web browser–accessible software for viewing, changing, and
monitoring the way it functions.
The NETGEAR Insight app and management software are not required for the switch to work.You can use
the ports without using NETGEAR Insight app or the management software. However, the management
software enables the setup of VLAN and trunking features and also improves the efficiency of the switch,
which results in the improvement of its overall performance as well as the performance of the network.
After you power on the switch for the first time, you can configure the switch using the NETGEAR Insight
app. For very advanced configurations, you can use the local browser interface.
For more information about managing the switch, see the installation guide that came with the switch, the
NETGEAR knowledge base articles at support.netgear.com, and the user manual, which you can download
from downloadcenter.netgear.com.
The switch’s default IP address is 192.168.0.239 and its default subnet mask is
Note
255.255.255.0.
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Troubleshooting
This chapter provides information about troubleshooting the s witch.The chapter includes the following sections:
• Troubleshooting Chart
• PoE Troubleshooting Suggestions
• Additional Troubleshooting Suggestions
5
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Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
Troubleshooting Chart
The following table lists symptoms, possible causes, and possible solutions for problems that might occur.
Table 6.Troubleshooting chart
Possible SolutionPossible CauseSymptom
Cloud Connection LED is off.
LED or an individual speed LED
and an individual activity LED
are off when the port is
connected to a device.
File transfer is slow or
performance is degraded.
Power is not supplied to the switch.Power LED is off.
The switch is not connected to the
Internet or is not yet discovered and
activated through the NETGEAR
Insight app.
Port connection is not working.A combined speed and activity
One possible cause is that a
broadcast storm occurred and that a
network loop (redundant path) was
created.
Check the power cable connections at the
switch and the power source.
Make sure that all cables are used correctly and
comply with the Ethernet specifications.
Make sure that the switch is connected to the
Internet and that you discover and add the
switch to your network by using the NETGEAR
Insight app.
Check the crimp on the connectors and make
sure that the plug is properly inserted and
locked into the port at both the switch and the
connecting device.
Make sure that all cables are used correctly and
comply with the Ethernet specifications.
Check for a defective port, cable, or module by
testing them in an alternate environment where
all products are functioning.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device. After you connect to
the local browser interface, you can configure
the Spanning Tree Protocol (STP) to prevent
network loops.
A segment or device is not
recognized as part of the
network.
A combined speed and activity
LED or an individual speed LED
and an individual activity LED
are blinking continuously on all
connected ports and the
network is disabled.
One or more devices are not properly
connected, or cabling does not meet
Ethernet guidelines.
A network loop (redundant path) was
created.
Troubleshooting
35
Verify that the cabling is correct.
Make sure that all connectors are securely
positioned in the required ports. It is possible
that equipment was accidentally disconnected.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device. After you connect to
the local browser interface, you can configure
the Spanning Tree Protocol (STP) to prevent
network loops.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports
PoE Troubleshooting Suggestions
Here are some tips for correcting PoE problems that might occur:
• Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more
PoE devices to prevent PoE oversubscription. Start by disconnecting the device from the
highest-numbered port.
• Make sure that the Ethernet cables are plugged in correctly. For each powered device (PD) that is
connected to the switch, the associated right port LED on the switch lights solid green. If the right port
LED lights solid amber, a PoE fault occurred and PoE halted because of one of the conditions that are
listed in the following table.
Table 7. PoE fault conditions and possible solutions
Possible SolutionPoE Fault Condition
A PoE-related short circuit occurred on the port.
The PoE power demand of the PD exceeded the maximum level that the
switch permits.The maximum level is 15.4W for a PoE connection or 30W
for a PoE+ connection.
The PoE current on the port exceeded the classification limit of the PD.
The PoE voltage of the port is outside the range that the switch permits.
The problem is most likely with the
attached PD. Check the condition of
the PD or restart the PD by
disconnecting and reconnecting the
PD.
Restart the switch to see if the
condition resolves itself.
Additional Troubleshooting Suggestions
If the suggestions in the troubleshooting chart do not resolve the problem, see the follo wing troubleshooting
suggestions:
• Network adapter cards. Make sure that the network adapters that are installed in the computers are
in working condition and the software driver was installed.
• Configuration. If prob lems occur after you alter the network configuration, restore the original connections
and determine the problem by implementing the new changes, one step at a time. Make sure that cable
distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet
limitations.
• Switch integrity. If necessary, verify the integrity of the switch by resetting it.To reset the switch,
disconnect the AC power from the switch and then reconnect the AC power. If the problem continues,
contact NETGEAR technical support. For more information, visit the support website at
support.netgear.com.
• Autonegotiation.The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the
device at the other end of the link supports autonegotiation. If the de vice does not support autonegotiation,
the switch determines only the speed correctly, and the duplex mode defaults to half-duplex.
The Gigabit Ethernet ports negotiate speed, duplex mode, and flow control if the attached device supports
autonegotiation.
Troubleshooting
36
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