Hardware Installation Guide
Insight Managed 8-Port Gigabit Ethernet
Smart Cloud Switch with 2 SFP Fiber Ports
(and PoE on Model GC110P Only)
Models GC110 and GC110P
NETGEAR, Inc.
350 E. Plumeria DriveApril 2020
San Jose, CA 95134, USA202-11953-02
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Trademarks
©NETGEAR, Inc. NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
April 2020202-11953-02
We revised Overview on page 6.
We revised Safety instructions and warnings on page 9.
We changedthe Ethernet cable to a flat Ethernet cable in Step 3: Unpack
the switch on page 25.
We made other minor changes.
First publication.October 2018202-11953-01
2
Contents
Chapter 1 Introduction
Overview................................................................................................6
Features.................................................................................................8
Safety instructions and warnings........................................................9
Chapter 2 Hardware Overview
Hardware description........................................................................13
Front panel......................................................................................13
Back panel.......................................................................................13
LEDs.................................................................................................15
Switch hardware interfaces...............................................................16
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity..16
SFP ports for fiber connectivity....................................................16
Multi-function Reset button..........................................................17
Chapter 3 Applications
PoE applications.................................................................................19
PoE overview..................................................................................19
Connect PoE equipment in a business environment................19
Connect PoE equipment for surveillance and security.............20
Desktop switching..............................................................................21
Chapter 4 Installation
Step 1: Prepare the site......................................................................24
Step 2: Protect against electrostatic discharge..............................24
Step 3: Unpack the switch.................................................................25
Step 4: Install the switch....................................................................27
Install the switch on a flat surface.................................................27
Wall-mount the switch...................................................................27
Wall-mount the switch vertically..............................................28
Wall-mount the switch horizontally.........................................30
Mount the switch to a pole or another surface..........................31
Optional Step 5: Install SFP transceiver modules...........................32
Step 6: Connect devices to the switch.............................................32
Step 7: Check the installation...........................................................33
Step 8: Apply power and check the LEDs.......................................33
3
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Step 9: Manage the switch................................................................34
Chapter 5 Troubleshooting
Troubleshooting chart.......................................................................36
PoE troubleshooting suggestions....................................................37
Additional troubleshooting suggestions.........................................37
4
1
Introduction
This hardware installation guide is for the following NETGEAR Insight Managed switch
models:
8-Port Gigabit Ethernet Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports,
•
Model GC110
8-Port Gigabit Ethernet PoE Insight Managed Smart Cloud Switch with 2 SFP Fiber
•
Ports, 62W PoE, Model GC110P
The switch provides eight Gigabit Ethernet RJ-45 copper ports and two dedicated
Gigabit SFP fiber ports.
Model GC110P supports Power over Ethernet (PoE) on all eight RJ-45 copper ports so
that you can let the switch provide power to PoE-capable devices such as WiFi access
points, VoIP phones, and IP security cameras. Model GC110P can supply up to 15.4W
PoE (IEEE 802.3af) to each port, with a maximum PoE power budget of 62W across all
active PoE ports.
This hardware installation guide complements the installation guide that came with your
switch.
The chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support.
Note: For technical specifications on the Models GC110 and GC110P, visit
https://www.netgear.com/GC110 and see the data sheet under the Resources tab. For
switch documentation, visit netgear.com/support/download.
5
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Overview
The switch provides eight Gigabit Ethernet copper ports and two dedicated Gigabit
SFP fiber ports. All copper ports use RJ-45 connectors. The SFP ports require a standard
small form-factor pluggable (SFP) gigabit interface converter (GBIC, also referred to as
transceiver module), which is sold separately from the switch. The switch integrates
full-duplex, nonblocking switch fabric that provides full-wire speed for all packet sizes.
The PoE model supports PoE on all copper ports with a maximum PoE power budget
of 62W across all active PoE ports.
Note: For information about application examples, see Applications on page 18.
The switch provides management options that let you discover the switch on the network
and configure, monitor, and control the switch:
NETGEAR Insight app. Using the NETGEAR Insight app, you can discover the switch
•
on the network and add the switch to the NETGEAR Insight app so that you can set
up the switch in the network and manage and monitor the switch remotely from your
mobile device. You can choose from four methods to add the switch to the NETGEAR
Insight app: You can scan your network for the switch, scan the QR code or the
barcode of the switch, or type in the serial number of the switch. For more information,
see the NETGEAR knowledge base articles at netgear.com/support.
Insight Cloud portal. Using the NETGEAR Insight Cloud portal, you can set up the
•
switch in the network, perform advanced remote management, monitor the switch,
analyze the switch and network usage, and, if necessary, troubleshoot the switch
and the network. The Insight Cloud portal is available to Insight Premium and Insight
Pro subscribers. A free trial of Insight Premium is available for new customers.
Local browser user interface (UI). By default, the management mode of the switch
•
is set to NETGEAR Insight. With this setting you can manage the switch using the
Insight app or the Insight Cloud portal. For complex tasks such as integrating with
an existing network of devices that are not managed through Insight, and for
debugging purposes, you can use the local browser UI to change the management
mode of the switch to Direct Connect Web-browser Interface (Local LAN Only). In
this mode, you can change the settings of the specific switch, but we recommend
that you do not use this mode to change settings that are Insight manageable because
they will not be synchronized with Insight or to the network location and other devices
to which you assigned the switch.
Hardware Installation Guide6Introduction
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Note: Changes to Insight-manageable settings from the local browser UI might also
create conflicts with the rest of the Insight-managed network to which the device is
connected. While you manage the switch with the local browser UI, you cannot use
the Insight app or Insight Cloud portal. To reenable management of the device
remotely or through the cloud, you can return the management mode to NETGEAR
Insight at any time so that you can manage the switch with the Insight app or Insight
Cloud portal.
For more information about the local browser UI, see the user manual, which you
can download from netgear.com/support/download.
Note: The switch is designed for management by NETGEAR Insight: You can use
the NETGEAR Insight app on your mobile device or the Insight Cloud portal from a
web browser on your Windows-based computer, Mac, or tablet. By default, the local
browser UI is disabled and you cannot use it while the switch is managed by NETGEAR
Insight.
You can install the switch freestanding (on a desktop) or wall-mounted, using the
VESA-standard mounting holes and supplied wall-mount kit. The switch is IEEE compliant
and offers low latency. All ports can automatically negotiate to the highest speed, which
makes the switch very suitable for a mixed environment with Gigabit Ethernet and Fast
Ethernet.
For Gigabit Ethernet connections, use Category 5e (Cat 5e) or higher-rated Ethernet
cables terminated with RJ-45 connectors.
Hardware Installation Guide7Introduction
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Features
The switch includes the following key hardware features:
Eight Gigabit Ethernet ports.
•
Two dedicated Gigabit SFP fiber ports.
•
PoE on copper ports (model GC110P):
•
-
Eight ports PoE (IEEE 802.3af)
-
Total PoE power budget of 62W
MAC table size of 16K entries.
•
Switch fabric full duplex nonblocking.
•
Includes the following mounting hardware:
•
-
Four rubber footpads for tabletop installation
-
Wall-mount screw kit for wall installation
Full compatibility with IEEE standards:
•
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.1Q VLAN tagging
-
IEEE 802.3x Full-duplex flow control
- IEEE 802.3ad Link aggregation (LAG with LACP)
- IEEE 802.1ab LLDP
-
IEEE 802.1p Class of Service (QoS)
- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
- IEEE 802.1x RADIUS network access control
-
IEEE 802.3az Energy Efficient Ethernet (EEE)
-
IEEE 802.3af (PoE)
Hardware Installation Guide8Introduction
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
AutoSensing and autonegotiating capabilities for all ports.
•
Auto Uplink™ technology is supported on all ports.
•
Automatic address learning function to build the packet-forwarding information
•
table. The table contains up to 16K Media Access Control (MAC) addresses.
Store-and-forward transmission to remove bad packets from the network.
•
Active flow control to minimize packet loss and frame drops.
•
Half-duplex backpressure control.
•
Per-port status LEDs and system status LEDs:
•
-
System Power LED (front and back panels)
-
Cloud Connection LED (front and back panels)
- PoE Max or Fault LED (model GC110P only)
-
Per-port link, speed, and activity LED for copper ports
-
Per-port PoE status LED for copper ports (model GC110P only)
-
Per-port link and activity LED for SFP fiber ports
NETGEAR green power-saving features:
•
-
Energy efficiency mode that fully conforms to the IEEE 802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
This product is designed for indoor use only in a temperature-controlled and
•
humidity-controlled environment. For more information, see the environmental
specifications in the appendix or the data sheet.
Any device that is located outdoors and connected to this product must be properly
grounded and surge protected.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
Hardware Installation Guide9Introduction
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Observe and follow service markings:
•
- Do not service any product except as explained in your system documentation.
Some devices should never be opened.
-
If applicable to your device, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
If any of the following conditions occur, unplug the product from the electrical outlet
•
and replace the part or contact your trained service provider:
- Depending on your device, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-
An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-
The product does not operate correctly when you follow the operating
instructions.
Keep your system away from radiators and heat sources. Also, do not block cooling
•
vents.
Do not spill food or liquids on your system components, and never operate the
•
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide, or contact your trained service provider.
Do not push any objects into the openings of your system. Doing so can cause fire
•
or electric shock by shorting out interior components.
Use the product only with approved equipment.
•
If applicable to your device, allow the product to cool before removing covers or
•
touching internal components.
Operate the product only from the type of external power source indicated on the
•
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
To avoid damaging your system, if your device uses a power supply with a voltage
•
selector, be sure that the selector is set to match the power at your location:
-
115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-
230V, 50 Hz in most of Europe, the Middle East, and the Far East
Hardware Installation Guide10Introduction
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Be sure that attached devices are electrically rated to operate with the power available
•
in your location.
Depending on your device, use only a supplied power adapter or approved power
•
cable:
If your device uses a power adapter:
-
If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-
The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your device uses a power cable:
-
If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-
The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
To help prevent electric shock, plug the system and peripheral power cables into
•
properly grounded electrical outlets.
If applicable to your device, the peripheral power cables are equipped with
•
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
Observe extension cable and power strip ratings. Make sure that the total ampere
•
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
To help protect your system from sudden, transient increases and decreases in
•
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
Position system cables, power adapter cables, or power cables carefully. Route
•
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
Do not modify power adapters, power adapter cables, power cables or plugs. Consult
•
a licensed electrician or your power company for site modifications.
Always follow your local and national wiring rules.
•
Hardware Installation Guide11Introduction
2
Hardware Overview
This chapter describes the switch hardware features.
The chapter includes the following sections:
• Hardware description
• Switch hardware interfaces
12
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Hardware description
The following sections describe the switch hardware features.
Front panel
The front panel does not contain any components other than two LEDs: The upper LED
is the Cloud Connection LED and the lower LED is the Power LED (see LEDs on page
15).
Figure 1. Front panel
Back panel
Model GC110 provides eight 10/100/1000BASE-T RJ-45 ports and two dedicated
Gigabit SFP fiber ports.
Model GC110P provides eight 10/100/1000BASE-T RJ-45 PoE ports and two dedicated
Gigabit SFP fiber ports.
Both models require DC power and come with an external power adapter.
The following figures show the back panels.
Figure 2. Back panel model GC110
Hardware Installation Guide13Hardware Overview
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Figure 3. Back panel model GC110P
Table 1. Back panel components
DescriptionNumber
Cloud Connection LED (see LEDs on page 15).1a
Power LED (see LEDs on page 15).1b
PoE Max or Fault LED (see LEDs on page 15) for model GC110P only.1c
Recessed multi-function Reset button (see Multi-function Reset button on page 17).2
3
4
Model GC110. Eight independent 10/100/1000BASE-T RJ-45 ports, each with a left LED that
functions as the combined speed and activity LED (see LEDs on page 15). The right LED is
nonfunctioning.
Model GC110P. Eight independent 10/100/1000BASE-T RJ-45 PoE ports, each with a left LED
that functions as the combined speed and activity LED and a right LED that indicates the PoE status
(see LEDs on page 15).
Two dedicated Gigabit SFP fiber ports that can accept optional transceiver modules (see SFP
ports for fiber connectivity on page 16) with a single LED that functions as the combined link and
activity LED (see LEDs on page 15).
DC power receptacle for the DC power adapter that came in the switch package.5
Kensington lock for an optional security cable.6
Hardware Installation Guide14Hardware Overview
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
LEDs
This section describes the LED designations of the switch.
Table 2. LEDs on the back panel
DescriptionLED
Cloud Connection LED
Power LED
PoE Max/Fault LED
Model GC110P only
RJ-45 left LED
Link, speed, and activity for
Ethernet ports 1 to 8
RJ-45 right LED
PoE status for Ethernet ports
1 to 8 for model GC110P
only
Link/ACT LED
Link and activity for SFP fiber
ports 9 and 10
Solid blue. The switch is connected to the cloud server and is set up to be managed
by the NETGEAR Insight app.
Off. The switch is not connected to the cloud server or is set up to be managed by
the local browser UI.
Solid green. The switch is powered on.
Solid amber. The switch is booting.
Off. Power is not supplied to the switch.
Off. Sufficient (more than 7W of) PoE power is available.
Solid amber. Less than 7W of PoE power is available.
Blinking amber. At least once during the previous two minutes, less than 7W of PoE
power was available.
Off. No link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green. The port is transmitting or receiving packets at 1 Gbps.
Solid amber. A valid 10 Mbps or 100 Mbps link is established.
Blinking amber. The port is transmitting or receiving packets at 10 Mbps or 100
Mbps.
Off. The port is not delivering PoE power.
Solid green. The port is delivering PoE power.
Solid amber. A PoE fault occurred.
Off. No SFP module link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green. The SFP fiber port is transmitting or receiving packets at 1 Gbps.
Table 3. LEDs on the front panel
DescriptionLED
Cloud Connection LED
Power LED
Solid blue. The switch is connected to the cloud server and is set up to be managed
by the NETGEAR Insight app.
Off. The switch is not connected to the cloud server or is set up to be managed by
the local browser UI.
Solid green. The switch is powered on.
Solid amber. The switch is booting.
Off. Power is not supplied to the switch.
Hardware Installation Guide15Hardware Overview
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Switch hardware interfaces
The following sections describe the hardware interfaces on the switch.
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity
All RJ-45 copper ports support autosensing. When you insert a cable into an RJ-45 port,
the switch automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps)
and duplex mode (half-duplex or full-duplex) of the attached device. All ports support
a Category 5e (Cat 5e) cable (or higher-rated Ethernet cable) terminated with an 8-pin
RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink
technology. This technology allows attaching devices to the RJ-45 ports with either
straight-through or crossover cables.
When you insert a cable into the switch’s RJ-45 port, the switch automatically performs
the following actions:
Senses whether the cable is a straight-through or crossover cable.
•
Determines whether the link to the attached device requires a normal connection
•
(such as when you are connecting the port to a computer) or an uplink connection
(such as when you are connecting the port to a router, switch, or hub).
Automatically configures the RJ-45 port to enable communications with the attached
•
device. The Auto Uplink technology compensates for setting uplink connections
while eliminating concern about whether to use crossover or straight-through cables
when you attach devices.
All RJ-45 copper ports on model GC110P support Power over Ethernet (PoE).
SFP ports for fiber connectivity
To enable fiber connections on the switch, SFP fiber ports accommodate standard small
form-factor pluggable (SFP) gigabit interface converters (GBICs, also referred to as
transceiver modules). GBICs are sold separately from the switch.
The switch supports the NETGEAR SFP transceiver modules that are listed in the following
table.
Hardware Installation Guide16Hardware Overview
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Table 4. Supported SFP transceiver modules
DescriptionModelSpeed and Medium
SFP transceiver 1000BASE-SXAGM731F1G Ethernet short-reach fiber
SFP transceiver 1000BASE-LXAGM732F1G Ethernet long-reach fiber
SFP transceiver 1000BASE-TAGM7341G Ethernet copper
For more information about NETGEAR SFP transceiver modules, visit
netgear.com/business/products/switches/modules-accessories.
Note: If you use a third-party passive direct-attach cable (DAC), the length of the cable
must not exceed 5 meters (16.4 feet).
Multi-function Reset button
The switch provides a recessed multi-function Reset button on the back panel so that
you can either restart (power-cycle) the switch, reset the switch to the most recently
saved cloud-managed configuration, or return the switch to its factory default settings,
causing all custom settings to be erased. The factory default settings function of the
Reset button is available only after you use the NETGEAR Insight app to remove the
switch from your network.
To restart or reset the switch or return the switch to its factory default settings:
1. Insert a device such as a straightened paper clip into the opening.
2.
Do one of the following:
Restart the switch. Press the Reset button for about two seconds. (Do not press
•
the button for more than five seconds!)
The switch restarts but retains its custom settings. During this process, the Power
LED lights amber.
Reset the switch to the most recently saved cloud-managed configuration.
•
Press the Reset button for at least five seconds.
The switch restarts and returns to the most recently saved cloud-managed
configuration. During this process, the Power LED lights amber.
Return the switch to its factory default settings. After you use the NETGEAR
•
Insight app to remove the switch from your network, press the Reset button for
at least five seconds.
The switch restarts and returns to its factory default settings. During this process,
the Power LED lights amber.
Hardware Installation Guide17Hardware Overview
3
Applications
The switch is designed to provide flexibility in configuring network connections. The
switch can be used as your only network traffic–distribution device for PoE (on model
GC110P) and non-PoE devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and
fiber hubs, routers, and switches.
This chapter includes the following sections:
• PoE applications
• Desktop switching
18
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
PoE applications
This section covers the following topics:
• PoE overview
• Connect PoE equipment in a business environment
• Connect PoE equipment for surveillance and security
PoE overview
Model GC110P supports eight Power over Ethernet (PoE) ports. The switch can supply
up to 15.4W PoE (IEEE 802.3af) to each port up to its total maximum PoE power budget
of 62W across all active PoE ports.
Supplied power is prioritized according to the port order, up to the total power budget
of the device. Port 1 receives the highest PoE priority, while port 8 is relegated to the
lowest PoE priority.
If the power requirements for attached devices exceed the total power budget of the
switch, the PoE power to the device on the highest-numbered active PoE port is disabled
to make sure that the devices connected to the higher-priority, lower-numbered PoE
ports are supported first.
Although a device is listed as an 802.3af PoE-powered device, it might not require the
maximum power limit that is specified by its IEEE standard. Many devices require less
power, allowing all eight PoE ports to be active simultaneously when the devices correctly
report their PoE class to the switch.
Connect PoE equipment in a business environment
The following figure shows an example of how you can connect PoE wireless access
points that require 802.3af only, PoE VoIP phones, and PoE surveillance equipment to
the switch in a business environment.
In a small office or home office network, the blue network icon represents a router that
is connected to an Internet modem. In such a setup, you must connect one port on the
switch to a LAN port on the router.
Hardware Installation Guide19Applications
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Figure 4. Sample PoE business use case
ConnectionLine Color
Internet router or gatewayPurple
Blue
PoE devices such as Insight managed (or other) WiFi access points, Arlo (or
other) security cameras, and VoIP phones
Network devices such as a desktop computerBlack
Connect PoE equipment for surveillance and security
The following figure shows an example of how you can connect PoE and non-PoE
equipment to the switch for surveillance and security purposes.
In a small office or home office network, the blue network icon represents a router that
is connected to an Internet modem. In such a setup, you must connect one port on the
switch to a LAN port on the router.
Hardware Installation Guide20Applications
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Figure 5. Sample switch surveilliance and security application
ConnectionLine Color
Internet router or gatewayPurple
PoE devices such as FlexPower (or other) security camerasBlue
Network devices such as a ReadyNAS storage systemBlack
Desktop switching
You can use the switch as a desktop switch to build a small network that provides up to
1 Gbps access to servers such as a file server. In a small network such as a small office
or home office network, connect the switch to a router that, in turn, is connected to an
Internet modem.
With 1 Gbps connections, the switch always functions in full-duplex mode. Any switch
port that is connected to a computer or file server can provide up to 2 Gbps bidirectional
throughput.
In a small office or home office network, the blue network icon represents a router that
is connected to an Internet modem. In such a setup, you must connect one port on the
switch to a LAN port on the router.
Hardware Installation Guide21Applications
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Figure 6. Sample desktop switching
Black
ConnectionLine Color
Internet router or gatewayPurple
Network devices such as a server, computers, workstations, and a
ReadyNAS
Hardware Installation Guide22Applications
4
Installation
This chapter describes the installation procedures for the switch. Switch installation
involves the steps described in the following sections:
• Step 1: Prepare the site
• Step 2: Protect against electrostatic discharge
• Step 3: Unpack the switch
• Step 4: Install the switch
• Optional Step 5: Install SFP transceiver modules
• Step 6: Connect devices to the switch
• Step 7: Check the installation
• Step 8: Apply power and check the LEDs
• Step 9: Manage the switch
23
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Step 1: Prepare the site
Before you install the switch, make sure that the operating environment meets the site
requirements that are listed in the following table.
Table 5. Site requirements
RequirementsCharacteristics
Mounting
Access
Power source
Cabling
Environmental
Desktop installations. Provide a flat table or shelf surface.
Wall installations. Use the wall-mount screws that are supplied with the switch to attach
the switch to a wall.
Pole (or other surface) installations. Use an off-the-shelf 75 mm VESA standard mount
to secure the switch to a pole or another surface. The bottom panel of the switch provides
four mount holes that are VESA-compliant.
Locate the switch in a position that allows you to access the front panel ports, view the
front panel LEDs, and access the power connector on the back panel.
Use the DC power adapter that is supplied with the switch. Make sure that the AC outlet
that you use for the power adapter is not controlled by a wall switch, which can accidentally
turn off power to the outlet and the switch.
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Temperature. Install the switch in a dry area with an ambient temperature between 32ºF
and 122ºF (0ºC and 50ºC). Keep the switch away from heat sources such as direct sunlight,
warm-air exhausts, hot-air vents, and heaters.
Operating humidity. The maximum relative humidity of the installation location must
not exceed 90 percent, noncondensing.
Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of
the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. The
room or wiring closet in which you install the switch must provide adequate airflow.
Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the nearest
source of electromagnetic noise, such as a photocopy machine.
Step 2: Protect against electrostatic discharge
WARNING: Static electricity can harm delicate components inside your switch. To
prevent static damage, discharge static electricity from your body before you touch any
of the electronic components. You can do so by periodically touching an unpainted
metal surface on the switch.
Hardware Installation Guide24Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
You can also take the following steps to prevent damage from electrostatic discharge
(ESD):
When unpacking a static-sensitive component from its shipping carton, leave it in
•
the antistatic package until you are ready to install it. Just before unwrapping the
antistatic package, discharge static electricity from your body.
Before moving a sensitive component, place it in an antistatic container or package.
•
Handle all sensitive components in a static-safe area. If possible, use antistatic floor
•
pads, workbench pads, and an antistatic grounding strap.
Step 3: Unpack the switch
The following figures show the package contents.
Figure 7. Switch package contents model GC110
DescriptionLetter
GC110 switcha
Power cordb
Category 5e (Cat 5e) flat Ethernet cablec
Wall-mounting screwsd
Installation guidee
Footpadsf
Hardware Installation Guide25Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Figure 8. Switch package contents model GC110P
DescriptionLetter
GC110P switcha
Power cord with adapterb
Category 5e (Cat 5e) flat Ethernet cablec
Wall-mounting screwsd
Installation guidee
Footpadsf
Check the contents of the boxes to make sure that all items are present before installing
the switch.
To check the package contents:
1.
Place the container on a clean flat surface, and cut all straps securing the container.
2.
Unpack the hardware from the boxes by carefully removing the hardware and placing
it on a secure and clean surface.
3. Remove all packing material.
4.
Verify that the package contains the following items:
Switch of the correct model
•
For model GC110, a DC power adapter localized to the country of sale. For model
•
GC110P, a DC power adapter with a removable power cord localized to country
of sale
Category 5e (Cat 5e) flat Ethernet cable
•
Hardware Installation Guide26Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Wall-mounting screws
•
Installation guide
•
Rubber footpads for tabletop installation
•
5.
If any item is missing or damaged, contact your local NETGEAR reseller for
replacement
Step 4: Install the switch
You can install the switch on a flat surface or attach it to a wall.
You can also use any off-the-shelf 75 mm VESA standard mount to secure the switch to
a wall, a pole, or another surface.
Install the switch on a flat surface
The switch ships with four self-adhesive rubber footpads.
To install the switch on a flat surface:
Stick one rubber footpad on each of the four concave spaces on the bottom of the
switch.
The rubber footpads cushion the switch against shock and vibrations. They also
provide ventilation space between stacked switches.
Wall-mount the switch
The bottom panel of the switch provides four VESA mount holes that allow you to mount
the switch to a wall. The switch ships with wall-mount screws and anchors that you can
secure to a wall and attach the switch to. Although you could use only two screws, we
recommend that you use four screws for greater stability.
Hardware Installation Guide27Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Figure 9. VESA mount holes on the bottom panel of the switch
Wall-mount the switch vertically To mount the switch vertically to a wall:
1.
Locate the four holes on the bottom panel of the switch.
2.
Mark the four mounting holes on the wall where you want to mount the switch.
The four mounting holes must be in a square at precise distances of 75 mm (2.953
inches) from each other. In the following figure, each green arrow represents 75
mm.
3.
Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.
The screws and anchors are in the switch package.
4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
Leave about 6 mm (¼ inch) of each screw protruding from the wall so that you can
insert the screws into the holes on the bottom of the switch.
5.
Line up the holes on the bottom panel of the switch with the screws in the wall and
mount the switch to the wall.
Hardware Installation Guide28Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
You can mount the switch with the back panel facing left (the cables will be on the
left).
You can also mount the switch with the back panel facing right (the cables will be
on the right).
Hardware Installation Guide29Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Wall-mount the switch horizontally To mount the switch horizontally to a wall:
1.
Locate the four holes on the bottom panel of the switch.
2.
Mark the four mounting holes on the wall where you want to mount the switch.
The four mounting holes must be in a square at precise distances of 75 mm (2.953
inches) from each other. In the following figure, each green arrow represents 75
mm.
3.
Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.
The screws and anchors are in the switch package.
4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
Leave about 6 mm (¼ inch) of each screw protruding from the wall so that you can
insert the screws into the holes on the bottom of the switch.
5.
Line up the holes on the bottom panel of the switch with the screws in the wall and
mount the switch to the wall.
Hardware Installation Guide30Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
You can mount the switch with the back panel facing up (the cables will be at the
top).
You can also mount the switch with the back panel facing down (the cables will be
at the bottom).
Mount the switch to a pole or another surface
You can use an off-the-shelf 75 mm VESA standard mount to secure the switch to a pole
or another surface. The bottom panel of the switch provides four mount holes that are
VESA-compliant.
Hardware Installation Guide31Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Optional Step 5: Install SFP transceiver modules
The following optional procedure describes how to install an optional SFP transceiver
module into one of the SFP ports of the switch.
Note: Contact your NETGEAR reseller to purchase these modules. If you do not want
to install an SFP module, skip this procedure.
To install an SFP transceiver module:
1. Insert the transceiver into the SFP port.
2.
Press firmly on the flange of the module to seat it securely into the connector.
Step 6: Connect devices to the switch
The following procedure describes how to connect devices to the switch’s RJ-45 ports.
The switch supports Auto Uplink technology, which allows you to attach devices using
either straight-through or crossover cables. Use a Category 5 (Cat 5), Cat 5e, or Cat 6
cable that is terminated with an RJ-45 connector.
Note: Ethernet specifications limit the cable length between the switch and the attached
device to 328 feet (100 meters).
To connect devices to the switch’s RJ-45 ports:
1. Connect a PoE or non-PoE device to an RJ-45 network port on the switch.
Hardware Installation Guide32Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
2.
Verify that all cables are installed correctly.
Step 7: Check the installation
Before you apply power to the switch, perform the following steps.
To check the installation:
1. Inspect the equipment thoroughly.
2.
Verify that all cables are installed correctly.
3.
Check cable routing to make sure that cables are not damaged or creating a safety
hazard.
4. Make sure that all equipment is mounted properly and securely.
Step 8: Apply power and check the LEDs
The switch does not provide an on/off power switch. The DC power adapter connection
controls the power.
Before connecting the DC power adapter to the DC connector on the switch, select an
AC outlet for the DC power adapter. Make sure that the AC outlet is not controlled by
a wall switch, which can turn off power to the switch.
To apply power:
1.
Connect the plug of the DC power adapter to the DC power receptacle on the back
of the switch.
2. Plug the DC power adapter into a power source such as a wall socket or power strip.
3. Check to see that the LEDs on the switch light correctly.
When you apply power, the Power LED on the switch front panel lights and the port
LEDs for attached devices light.
Note: After you apply power, the Power LED lights solid amber while the switch
starts. After two or three minutes, the switch completes its startup process and the
Power LED turns from amber to solid green.
If the Power LED does not light, check to see that the DC power adapter is plugged
in correctly and that the power source is good.
Hardware Installation Guide33Installation
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Step 9: Manage the switch
Using the NETGEAR Insight app, you can discover the switch on the network and add
the switch to the NETGEAR Insight app so that you can perform basic management and
monitoring tasks from your smartphone. The switch also contains built-in web
browser–accessible software for viewing, changing, and monitoring the way it functions.
The NETGEAR Insight app and management software are not required for the switch
to work. You can use the ports without using NETGEAR Insight app or the management
software. However, the management software enables the setup of VLAN and trunking
features and also improves the efficiency of the switch, which results in the improvement
of its overall performance as well as the performance of the network.
After you power on the switch for the first time, you can configure the switch using the
NETGEAR Insight app. For very advanced configurations, you can use the local browser
UI.
For more information about managing the switch, see the installation guide that came
with the switch, the NETGEAR knowledge base articles at netgear.com/support, and
the user manual, which you can download from netgear.com/support/download.
Note: The switch’s default IP address is 192.168.0.239 and its default subnet mask is
255.255.255.0.
Hardware Installation Guide34Installation
5
Troubleshooting
This chapter provides information about troubleshooting the switch. The chapter includes
the following sections:
• Troubleshooting chart
• PoE troubleshooting suggestions
• Additional troubleshooting suggestions
35
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
Troubleshooting chart
The following table lists symptoms, possible causes, and possible solutions for problems
that might occur.
Table 6. Troubleshooting chart
Possible SolutionPossible CauseSymptom
The Cloud Connection LED
is off.
activity LED or an individual
speed LED and an individual
activity LED are off when the
port is connected to a device.
A file transfer is slow or
performance is degraded.
Power is not supplied to the switch.The Power LED is off.
The switch is not connected to the
Internet or is not yet discovered and
activated through the NETGEAR
Insight app.
The port connection is not working.A combined speed and
One possible cause is that a
broadcast storm occurred and that
a network loop (redundant path)
was created.
Check the power cable connections at the
switch and the power source.
Make sure that all cables are used correctly
and comply with the Ethernet specifications.
Make sure that the switch is connected to the
Internet and that you discover and add the
switch to your network by using the NETGEAR
Insight app.
Check the crimp on the connectors and make
sure that the plug is properly inserted and
locked into the port at both the switch and
the connecting device.
Make sure that all cables are used correctly
and comply with the Ethernet specifications.
Check for a defective port, cable, or module
by testing them in an alternate environment
where all products are functioning.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device. After you connect
to the local browser UI, you can configure the
Spanning Tree Protocol (STP) to prevent
network loops.
A segment or device is not
recognized as part of the
network.
A combined speed and
activity LED or an individual
speed LED and an individual
activity LED are blinking
continuously on all
connected ports and the
network is disabled.
One or more devices are not
properly connected, or cabling
does not meet Ethernet guidelines.
A network loop (redundant path)
was created.
Verify that the cabling is correct.
Make sure that all connectors are securely
positioned in the required ports. It is possible
that equipment was accidentally
disconnected.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device. After you connect
to the local browser UI, you can configure the
Spanning Tree Protocol (STP) to prevent
network loops.
Hardware Installation Guide36Troubleshooting
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
PoE troubleshooting suggestions
Here are some tips for correcting PoE problems that might occur on model GC110P:
Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect
•
one or more PoE devices to prevent PoE oversubscription. Start by disconnecting
the device from the highest-numbered port.
Make sure that the Ethernet cables are plugged in correctly. For each powered
•
device (PD) that is connected to the switch, the associated right port LED on the
switch lights solid green. If the right port LED lights solid amber, a PoE fault occurred
and PoE halted because of one of the conditions that are listed in the following table.
Table 7. PoE fault conditions and possible solutions
Possible SolutionPoE Fault Condition
A PoE-related short circuit occurred on the port.
The PoE power demand of the PD exceeded the maximum level that the
switch permits. The maximum level is 15.4W for a PoE connection.
The PoE current on the port exceeded the classification limit of the PD.
The PoE voltage of the port is outside the range that the switch permits.
The problem is most likely with the
attached PD. Check the condition
of the PD or restart the PD by
disconnecting and reconnecting
the PD.
Restart the switch to see if the
condition resolves itself.
Additional troubleshooting suggestions
If the suggestions in the troubleshooting chart do not resolve the problem, see the
following troubleshooting suggestions:
Network adapter cards. Make sure that the network adapters that are installed in
•
the computers are in working condition and the software driver was installed.
Configuration. If problems occur after you alter the network configuration, restore
•
the original connections and determine the problem by implementing the new
changes, one step at a time. Make sure that cable distances, repeater limits, and
other physical aspects of the installation do not exceed the Ethernet limitations.
Switch integrity. If necessary, verify the integrity of the switch by resetting it. To
•
reset the switch, disconnect the DC power adapter from the switch and then
reconnect the DC power adapter again. If the problem continues, contact NETGEAR
Hardware Installation Guide37Troubleshooting
Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports
technical support. For more information, visit the support website at
netgear.com/support.
Autonegotiation. The RJ-45 ports negotiate the correct duplex mode, speed, and
•
flow control if the device at the other end of the link supports autonegotiation. If the
device does not support autonegotiation, the switch determines only the speed
correctly, and the duplex mode defaults to half-duplex.
The Gigabit Ethernet ports negotiate speed, duplex mode, and flow control if the
attached device supports autonegotiation.
Hardware Installation Guide38Troubleshooting
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