Netgear GC110, GC110P User Manual

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Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Hardware Installation Guide

Models GC110 and GC110P

September 2017 202-11779-02

350 E. Plumeria Drive San Jose, CA 95134 USA

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Support

Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals , and join our comm unity.We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.

Trademarks

Chapter 1 Introduction

Overview................................................................................................................5

Features.................................................................................................................6

Safety Instructions and Warnings..........................................................................7

Chapter 2 Hardware Overview

Hardware Description..........................................................................................11

Front Panel......................................................................................................11

Back Panel......................................................................................................11

LEDs...............................................................................................................12

Switch Hardware Interfaces.................................................................................13

RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity.......................13

SFP Ports for Fiber Connectivity.....................................................................14

Multi-Function Reset Button............................................................................14

Chapter 3 Applications

PoE Applications..................................................................................................17

PoE Over view..................................................................................................17

Connect PoE Equipment in a Business Environment......................................17

Connect PoE Equipment for Sur veillance and Security..................................18

Desktop Switching...............................................................................................18

Chapter 4 Installation

Step 1: Prepare the Site.......................................................................................21

Step 2: Protect Against Electrostatic Discharge...................................................21

Step 3: Unpack the Switch...................................................................................22

Step 4: Install the Switch......................................................................................23

Install the Switch on a Flat Surface.................................................................23

Wall-Mount the Switch.....................................................................................23

Wall-Mount the Switch Vertically.................................................................24

Wall-Mount the Switch Horizontally............................................................26

Mount the Switch to a Pole or Another Surface...............................................27

Optional Step 5: Install SFP Transceiver Modules...............................................27

Step 6: Connect Devices to the Switch................................................................28

Step 7: Check the Installation..............................................................................28

Step 8: Apply Power and Check the LEDs...........................................................29

Step 9: Manage the Switch..................................................................................29

Chapter 5 Troubleshooting

Troubleshooting Chart..........................................................................................31

PoE Troubleshooting Suggestions.......................................................................32

Additional Troubleshooting Suggestions..............................................................32

Introduction

This hardware installation guide is for the following NETGEAR Insight Managed switch models:

• 8-Port Gigabit Ethernet Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports, Model GC110

• 8-Port Gigabit Ethernet PoE Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports, Model GC110P

The switch provides eight Gigabit Ethernet RJ-45 copper ports and two dedicated Gigabit SFP fiber ports. Model GC110P supports Power over Ethernet (PoE) on all eight RJ-45 copper ports so that you can let the

switch provide pow er to PoE-capab le devices such as WiFi access points, V oIP phones , and IP security cameras. Model GC110P can supply up to 15.4W PoE (IEEE 802.3af) to each port, with a maximum PoE power budget of 62W across all active PoE ports.

This hardware installation guide complements the installation guide that came with your switch. The chapter serves as an introduction to the switch and includes the following sections:

• Overview

• Features

• Safety Instructions and Warnings

For more information about the topics that are cov ered in this manual, visit the support website

Note

at support.netgear.com.

For technical specifications, see the data sheet at

Note

netgear.com/b usiness/products/switches/app-managed-smart-cloud/gigabit-switch.aspx#tab-resources.

For switch documentation, visit downloadcenter.netgear.com.

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Overview

The switch provides eight Gigabit Ethernet copper ports and two dedicated Gigabit SFP fiber ports. All copper ports use RJ-45 connectors.The SFP ports require a standard small form-factor pluggable (SFP) gigabit interface conv erter (GBIC, also ref erred to as transceiv er module), which is sold separ ately from the switch.The switch integ rates full-duplex, nonb locking s witch fabric that provides full-wire speed f or all packet sizes.

The PoE model supports PoE on all copper ports with a maximum PoE power budget of 62W across all active PoE ports.

For information about application examples, see Applications on page 16.Note

The switch provides management options that let you discover the switch on the network and configure, monitor, and control the switch:

• NETGEAR Insight app. Using the NETGEAR Insight app, you can discover the switch on the network

and add the switch to the NETGEAR Insight app so that you can perform basic management and monitoring tasks from your smartphone.You can choose from four methods to add the switch to the NETGEAR Insight app:You can scan the serial number bar code of the switch, add the switch from the Day Zero window, add the switch from the Network window, or add the switch from the Device List window. For more information, see the NETGEAR knowledge base articles at support.netgear.com.

• Local browser–based management interface. Using the local browser–based management interface ,

in this guide referred to as the local browser interface, you can perform very advanced configurations and, if needed, debugging. For more information, see the user manual, which you can download from

downloadcenter.netgear.com.

The switch is designed to be managed using the NETGEAR Insight app. By default,

Note

the local browser interface is disabled and you cannot use it to manage the switch while the NETGEAR Insight app is enabled to manage the switch.

You can install the switch freestanding (on a desktop) or wall-mounted, using the VESA-standard mounting holes and supplied wall-mount kit.The switch is IEEE compliant and offers low latency. All ports can automatically negotiate to the highest speed, which makes the switch v ery suitable for a mix ed en vironment with Gigabit Ethernet and Fast Ethernet.

For Gigabit Ethernet connections, use Category 5 (Cat 5) or higher-rated Ethernet cables terminated with RJ-45 connectors.

Introduction

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Features

The switch includes the following key hardware features:

• Eight Gigabit Ethernet ports.

• Two dedicated Gigabit SFP fiber ports.

• PoE on copper ports (model GC110P):

- Eight ports PoE (IEEE 802.3af)

- Total PoE power budget of 62W

• MAC table size of 16K entries.

• Switch fabric full duplex nonblocking.

• Includes the following mounting hardware:

- Four rubber footpads for tabletop installation

- Wall-mount screw kit for wall installation

• Full compatibility with IEEE standards:

- IEEE 802.3 Ethernet

- IEEE 802.3u 100BASE-T

- IEEE 802.3ab 1000BASE-T

- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX

- IEEE 802.1Q VLAN tagging

- IEEE 802.3x Full-duplex flow control

- IEEE 802.3ad Link aggregation (LAG with LACP)

- IEEE 802.1ab LLDP

- IEEE 802.1p Class of Service (QoS)

- IEEE 802.1D Spanning Tree Protocol (STP)

- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)

- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)

- IEEE 802.1x RADIUS network access control

- IEEE 802.3az Energy Efficient Ethernet (EEE)

- IEEE 802.3af (PoE)

• AutoSensing and autonegotiating capabilities for all ports.

• Auto Uplink™ technology is supported on all ports.

Introduction

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

• Automatic address learning function to build the packet-f orw arding inf ormation table.The table contains

up to 16K Media Access Control (MAC) addresses.

• Store-and-forward transmission to remove bad packets from the network.

• Active flow control to minimize packet loss and frame drops.

• Half-duplex backpressure control.

• Per-port status LEDs and system status LEDs:

- System Power LED (front and back panels)

- Cloud Connection LED (front and back panels)

- PoE Max or Fault LED (model GC110P only)

- Per-port link, speed, and activity LED for copper ports

- Per-port PoE status LED for copper ports (model GC110P only)

- Per-port link and activity LED for SFP fiber ports

• NETGEAR green power-saving features:

- Energy efficiency mode that fully conforms to the IEEE 802.3az standard

- Per-port automatic change to a lower power mode when the port link is down

Safety Instructions and Warnings

Use the following saf ety guidelines to ensure your o wn personal safety and to help protect y our system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the f ollowing precautions:

• This product is designed for indoor use only in a temperature-controlled (0–50°C) and humidity-controlled

(90 percent maximum relative humidity, noncondensing) environment. Any device that is located outdoors and connected to this product must be properly grounded and surge protected. To the extent permissible by applicable law, failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty.

• Observe and follow service markings:

- Do not service any product except as explained in your system documentation.

- Opening or removing covers that are marked with the triangular symbol with a lightning bolt can

expose you to electrical shock.We recommend that only a trained technician services components inside these compartments.

Introduction

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

• If any of the following conditions occur , unplug the product from the electrical outlet and replace the part

or contact your trained service provider:

- The power cable, extension cable, or plug is damaged.

- An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

- The product does not operate correctly when you follow the operating instructions.

• Keep your system away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet

environment. If the system gets wet, see the appropriate section in your troubleshooting guide , or contact your trained service provider.

• Do not push any objects into the openings of your system. Doing so can cause fire or electric shock by

shorting out interior components.

• Use the product only with approved equipment.

• Allow the product to cool before removing covers or touching internal components.

• Operate the product only from the type of external power source indicated on the electrical ratings label.

If you are not sure of the type of power source required, consult your service provider or local power company.

• To avoid damaging your system, be sure that the voltage selection switch (if provided) on the power

supply is set to match the power at your location:

- 115V, 60 Hz in most of North and South America and some Far Eastern countries such as South

Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

- 230V, 50 Hz in most of Europe, the Middle East, and the Far East

• Be sure that attached devices are electrically rated to operate with the power a vailable in your location.

• Use only the supplied DC power adapter. If you were not provided with a DC power adapter, contact

your reseller.

• To help prevent electric shock, plug the system and peripheral power cables into properly grounded

electrical outlets.

• The peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do

not use adapter plugs or remove the grounding prong from a cab le. If you must use an extension cable , use a three-wire cable with properly grounded plugs.

• Observe extension cable and pow er strip ratings . Make sure that the total ampere rating of all products

plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a

surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables and power cables carefully. Route cables so that they cannot be stepped on or

tripped over. Be sure that nothing rests on any cables.

Introduction

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site

modifications.

• Always follow your local and national wiring rules.

Introduction

Hardware Overview

This chapter describes the switch hardware features. The chapter includes the following sections:

• Hardware Description

• Switch Hardware Interfaces

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Hardware Description

The following sections describes the switch hardware features.

Front Panel

The front panel does not contain any components other than two LEDs:The upper LED is the Cloud Connection LED and the lower LED is the Power LED (see LEDs on page 12).

Figure 1. Front panel

Back Panel

Model GC110 provides eight 10/100/1000BASE-T RJ-45 ports and two dedicated Gigabit SFP fiber ports. Model GC110P provides eight 10/100/1000BASE-T RJ-45 PoE ports and two dedicated Gigabit SFP fiber

ports. Both models require DC power and come with an external power adapter. The following figures show the back panels.

Figure 2. Back panel model GC110

Figure 3. Back panel model GC110P

Hardware Overview

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Table 1. Back panel components

DescriptionNumber

Cloud Connection LED (see LEDs on page 12).1a Power LED (see LEDs on page 12).1b PoE Max or Fault LED (see LEDs on page 12) for model GC110P only.1c Recessed multi-function Reset button (see Multi-Function Reset Button on page 14).2

Model GC110. Eight independent 10/100/1000BASE-T RJ-45 ports, each with a left LED that functions as the combined speed and activity LED (see LEDs on page 12).The right LED is nonfunctioning.

Model GC110P. Eight independent 10/100/1000BASE-T RJ-45 PoE ports, each with a left LED that functions as the combined speed and activity LED and a right LED that indicates the PoE status (see

LEDs on page 12).

Two dedicated Gigabit SFP fiber ports that can accept optional transceiver modules (see SFP Ports

for Fiber Connectivity on page 14) with a single LED that functions as the combined link and activity

LED (see LEDs on page 12). DC power receptacle for the DC power adapter that came in the switch package.5 Kensington lock for an optional security cable.6

LEDs

This section describes the LED designations of the switch.

Table 2. LEDs on the back panel

DescriptionLED

Cloud Connection LED

Solid blue.The switch is connected to the cloud server and is set up to be managed by the NETGEAR Insight app.

Off.The switch is not connected to the cloud server or is set up to be managed by the local browser interface.

Power LED

PoE Max/Fault LED Model GC110P only

Solid green.The switch is powered on. Solid amber.The switch is booting. Off. Power is not supplied to the switch.

Off. Sufficient (more than 7W of) PoE power is available. Solid amber. Less than 7W of PoE power is available. Blinking amber. At least once during the previous two minutes, less than 7W of PoE

power was available.

Hardware Overview

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Table 2. LEDs on the back panel (Continued)

DescriptionLED

RJ-45 left LED Link, speed, and activity for

Ethernet ports 1 to 8

RJ-45 right LED PoE status for Ethernet ports

1 to 8 for model GC110P only

Link/ACT LED Link and activity for SFP fiber

ports 9 and 10

Off. No link is established. Solid green. A valid 1 Gbps link is established. Blinking green.The port is transmitting or receiving packets at 1 Gbps. Solid amber. A valid 10 Mbps or 100 Mbps link is established. Blinking amber.The port is transmitting or receiving packets at 10 Mbps or 100 Mbps.

Off.The port is not delivering PoE power. Solid green.The port is delivering PoE power. Solid amber. A PoE fault occurred.

Off. No SFP module link is established. Solid green. A valid 1 Gbps link is established. Blinking green.The SFP fiber port is transmitting or receiving packets at 1 Gbps.

Table 3. LEDs on the front panel

DescriptionLED

Cloud Connection LED

Solid blue.The switch is connected to the cloud server and is set up to be managed by the NETGEAR Insight app.

Off.The switch is not connected to the cloud server or is set up to be managed by the local browser interface.

Power LED

Solid green.The switch is powered on. Solid amber.The switch is booting. Off. Power is not supplied to the switch.

Switch Hardware Interfaces

The following sections describe the hardware interfaces on the switch.

RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity

All RJ-45 copper ports support autosensing.When you insert a cable into an RJ-45 port, the switch automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps) and duplex mode (half-duplex or full-duplex) of the attached device . All ports support a Category 5e (Cat 5e) cable (or higher-rated Ethernet cable) terminated with an 8-pin RJ-45 connector.

To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink technology.This technology allows attaching devices to the RJ-45 ports with either straight-through or crossover cables.

Hardware Overview

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

When you insert a cable into the switch’ s RJ-45 port, the switch automatically performs the following actions:

• Senses whether the cable is a straight-through or crossover cable.

• Determines whether the link to the attached device requires a normal connection (such as when you

are connecting the port to a computer) or an uplink connection (such as when you are connecting the port to a router, switch, or hub).

• Automatically configures the RJ-45 port to enable communications with the attached device.The Auto

Uplink technology compensates for setting uplink connections while eliminating concern about whether to use crossover or straight-through cables when you attach devices.

All RJ-45 copper ports on model GC110P support Power over Ethernet (PoE).

SFP Ports for Fiber Connectivity

T o enab le fiber connections on the switch, SFP fiber ports accommodate standard small form-factor pluggable (SFP) gigabit interface conv erters (GBICs, also referred to as transceiver modules). GBICs are sold separately from the switch.

The switch supports the NETGEAR SFP transceiver modules that are listed in the following table.

Table 4. Supported SFP transceiver modules

DescriptionModelSpeed and Medium

SFP transceiver 1000BASE-SXAGM731F1G Ethernet short-reach fiber SFP transceiver 1000BASE-LXAGM732F1G Ethernet long-reach fiber SFP transceiver 1000BASE-TAGM7341G Ethernet copper

For more information about NETGEAR SFP transceiver modules, visit

netgear.com/business/products/switches/modules-accessories.

If you use a third-party passive direct-attach cable (DA C), the length of the cable must

Note

not exceed 5 meters (16.4 feet).

Multi-Function Reset Button

The switch provides a recessed multi-function Reset b utton on the back panel so that y ou can either restart (power-cylce) the switch, reset the s witch to the most recently sav ed cloud-managed configuration, or return the switch to its factory default settings , causing all custom settings to be erased.The factory default settings function of the Reset button is available only after you use the NETGEAR Insight app to remove the switch from your network.

To restart or reset the switch or return the switch to its factory default settings:

1. Insert a device such as a straightened paper clip into the opening.

2. Do one of the following:

Hardware Overview

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

• Restart the switch. Press the Reset button for about two seconds. (Do not press the button for

more than five seconds!) The switch restarts but retains its custom settings. During this process, the P ower LED lights amber .

• Reset the switch to the most recently saved cloud-managed configuration. Press the Reset

button for at least five seconds. The switch restarts and returns to the most recently saved cloud-managed configuration. During this process, the Power LED lights amber.

• Return the switch to its factory default settings. After you use the NETGEAR Insight app to

remove the switch from your network, press the Reset button for at least five seconds. The switch restarts and returns to its factory default settings. During this process, the Power LED lights amber.

Hardware Overview

Applications

The switch is designed to provide fle xibility in configuring network connections.The switch can be used as your only network traffic–distribution device f or PoE (on model GC110P) and non-PoE devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber hubs, routers, and switches.

This chapter includes the following sections:

• PoE Applications

• Desktop Switching

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

PoE Applications

This section covers the following topics:

• PoE Overview on page 17

• Connect PoE Equipment in a Business Environment on page 17

• Connect PoE Equipment for Surveillance and Security on page 18

PoE Overview

Model GC110P supports eight Power over Ethernet (PoE) ports.The switch can supply up to 15.4W PoE (IEEE 802.3af) to each port up to its total maximum PoE power budget of 62W across all active PoE ports.

Supplied power is prioritized according to the port order, up to the total power budget of the device. Port 1 receives the highest PoE priority, while port 8 is relegated to the lowest PoE priority.

If the power requirements for attached devices exceed the total power budget of the switch, the PoE power to the device on the highest-numbered active PoE port is disabled to make sure that the devices connected to the higher-priority, lower-numbered PoE ports are supported first.

Although a device is listed as an 802.3af P oE-pow ered device , it might not require the maximum po wer limit that is specified by its IEEE standard. Many devices require less power, allowing all eight PoE ports to be active simultaneously when the devices correctly report their PoE class to the switch.

Connect PoE Equipment in a Business Environment

The following figure shows an example of how you can connect PoE wireless access points that require

802.3af only, PoE VoIP phones, and PoE surveillance equipment to the switch in a business environment.

In a small office or home office network, the blue network icon represents a router that is connected to an Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router.

Figure 4. Sample PoE business use case

Applications

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

ConnectionLine Color Internet router or gatewayPurple

Blue

PoE devices such as Insight managed (or other) WiFi access points, Arlo (or other) security cameras, and VoIP phones

Network devices such as a desktop computerBlack

Connect PoE Equipment for Surveillance and Security

The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch for surveillance and security purposes.

Figure 5. Sample switch surveilliance and security application

ConnectionLine Color Internet router or gatewayPurple PoE devices such as FlexPower (or other) security camerasBlue Network devices such as a ReadyNAS storage systemBlack

Desktop Switching

You can use the switch as a desktop switch to build a small network that provides up to 1 Gbps access to servers such as a file server. In a small network such as a small office or home office network, connect the switch to a router that, in turn, is connected to an Internet modem.

With 1 Gbps connections, the switch alwa ys functions in full-duple x mode. Any switch port that is connected to a computer or file server can provide up to 2 Gbps bidirectional throughput.

Applications

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Figure 6. Sample desktop switching

ConnectionLine Color Internet router or gatewayPurple Network devices such as a server , computers, workstations, and a ReadyNASBlack

Applications

Installation

This chapter describes the installation procedures for the switch. Switch installation in volves the steps described in the following sections:

• Step 1: Prepare the Site

• Step 2: Protect Against Electrostatic Discharge

• Step 3: Unpack the Switch

• Step 4: Install the Switch

• Optional Step 5: Install SFP Transceiver Modules

• Step 6: Connect Devices to the Switch

• Step 7: Check the Installation

• Step 8: Apply Power and Check the LEDs

• Step 9: Manage the Switch

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Step 1: Prepare the Site

Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table.

Table 5. Site requirements

RequirementsCharacteristics

Mounting

Access

Power source

Cabling

Environmental

Desktop installations. Provide a flat table or shelf surface. Wall installations. Use the w all-mount screws that are supplied with the s witch to attach the

switch to a wall. Pole (or other surface) installations. Use an off-the-shelf 75 mm VESA standard mount

to secure the switch to a pole or another surface.The bottom panel of the switch provides four mount holes that are VESA-compliant.

Locate the switch in a position that allows you to access the front panel ports, view the front panel LEDs, and access the power connector on the back panel.

Use the DC power adapter that is supplied with the switch. Make sure that the AC outlet that you use for the power adapter is not controlled by a wall switch, which can accidentally turn off power to the outlet and the switch.

Route cables to avoid sources of electrical noise such as radio transmitters, broadcast amplifiers, power lines, and fluorescent lighting fixtures.

Temperature. Install the switch in a dry area with an ambient temperature between 32ºF and 122ºF (0ºC and 50ºC). Keep the switch away from heat sources such as direct sunlight, warm-air exhausts, hot-air vents, and heaters.

Operating humidity.The maximum relative humidity of the installation location must not exceed 90 percent, noncondensing.

Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling.The room or wiring closet in which you install the switch must provide adequate airflow.

Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the nearest source of electromagnetic noise, such as a photocopy machine.

Step 2: Protect Against Electrostatic Discharge

WARNING:

Static electricity can harm delicate components inside your system.To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor.You can do so by periodically touching an unpainted metal surface on the switch.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

• When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic pac kage

until you are ready to install it. Just bef ore unwrapping the antistatic pac kage, discharge static electricity from your body.

• Before moving a sensitive component, place it in an antistatic container or package.

• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads, workbench

pads, and an antistatic grounding strap.

Step 3: Unpack the Switch

The following figures show the package contents.

Figure 7. Switch package contents model GC110

Figure 8. Switch package contents model GC110P

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Check the contents of the boxes to make sure that all items are present before installing the switch.

To check the package contents:

1. Place the container on a clean flat surface, and cut all straps securing the container.

2. Unpack the hardware from the boxes by carefully removing the hardware and placing it on a secure

and clean surface.

3. Remove all packing material.

4. Verify that the package contains the following items:

• Switch of the correct model

• For model GC110, a DC power adapter localized to the country of sale. For model GC110P, a DC

power adapter with a removable power cord localized to country of sale

• Wall-mounting screws

• Installation guide

• Rubber footpads for tabletop installation

5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement

Step 4: Install the Switch

You can install the switch on a flat surface or attach it to a wall. You can also use any off-the-shelf 75 mm VESA standard mount to secure the switch to a wall, a pole, or

another surface.

Install the Switch on a Flat Surface

The switch ships with four self-adhesive rubber footpads.

To install the switch on a flat surface:

Stick one rubber footpad on each of the four concave spaces on the bottom of the switch. The rubber footpads cushion the switch against shock and vibrations.They also provide ventilation

space between stacked switches.

Wall-Mount the Switch

The bottom panel of the switch provides four VESA mount holes that allow you to mount the switch to a wall.The switch ships with wall-mount screws and anchors that you can secure to a wall and attach the switch to. Although you could use only two screws, we recommend that you use four screws for greater stability.

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Figure 9.VESA mount holes on the bottom panel of the switch

Wall-Mount the Switch Vertically

To mount the switch vertically to a wall:

1. Locate the four holes on the bottom panel of the switch.

2. Mark the four mounting holes on the wall where you want to mount the switch.

The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each other. In the following figure, each green arrow represents 75 mm.

3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.

The screws and anchors are in the switch package.

4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.

Leave about 6 mm (¼ inch) of each screw protruding from the wall so that you can insert the screws into the holes on the bottom of the switch.

5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to

the wall.

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

You can mount the switch with the back panel facing left (the cables will be on the left).

You can also mount the switch with the back panel facing right (the cables will be on the right).

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Wall-Mount the Switch Horizontally

To mount the switch horizontally to a wall:

1. Locate the four holes on the bottom panel of the switch.

2. Mark the four mounting holes on the wall where you want to mount the switch.

The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each other. In the following figure, each green arrow represents 75 mm.

3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.

The screws and anchors are in the switch package.

4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.

Leave about 6 mm (¼ inch) of each screw protruding from the wall so that you can insert the screws into the holes on the bottom of the switch.

5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to

the wall. You can mount the switch with the back panel facing up (the cables will be at the top).

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

You can also mount the switch with the back panel facing down (the cables will be at the bottom).

Mount the Switch to a Pole or Another Surface

You can use an off-the-shelf 75 mm VESA standard mount to secure the s witch to a pole or another surface . The bottom panel of the switch provides four mount holes that are VESA-compliant.

Optional Step 5: Install SFP Transceiver Modules

The following optional procedure describes how to install an optional SFP transceiver module into one of the SFP ports of the switch.

Contact your NETGEAR reseller to purchase these modules. If you do not want to

Note

install an SFP module, skip this procedure.

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

To install an SFP transceiver module:

1. Insert the transceiver into the SFP port.

2. Press firmly on the flange of the module to seat it securely into the connector.

Step 6: Connect Devices to the Switch

The following procedure describes how to connect de vices to the s witch’s RJ-45 ports.The switch supports Auto Uplink technology , which allo ws you to attach devices using either str aight-through or crossover cables . Use a Category 5 (Cat 5), Cat 5e, or Cat 6 cable that is terminated with an RJ-45 connector.

Ethernet specifications limit the cable length between the switch and the attached

Note

device to 328 feet (100 meters).

To connect devices to the switch’s RJ-45 ports:

1. Connect a PoE or non-PoE device to an RJ-45 network port on the switch front panel.

2. Verify that all cables are installed correctly.

Step 7: Check the Installation

Before you apply power to the switch, perform the following steps.

To check the installation:

1. Inspect the equipment thoroughly.

2. Verify that all cables are installed correctly.

3. Check cable routing to make sure that cables are not damaged or creating a safety hazard.

4. Make sure that all equipment is mounted properly and securely.

Installation

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Step 8: Apply Power and Check the LEDs

The switch does not provide an on/off pow er switch.The DC power adapter connection controls the power. Before connecting the DC power adapter to the DC connector on the switch, select an AC outlet for the DC

power adapter. Make sure that the AC outlet is not controlled by a wall switch, which can turn off power to the switch.

To apply power:

1. Connect the plug of the DC power adapter to the DC power receptacle on the back of the switch.

2. Plug the DC power adapter into a power source such as a wall socket or power strip.

3. Check to see that the LEDs on the switch light correctly.

When you apply power, the Power LED on the switch front panel lights and the port LEDs for attached devices light.

After you apply power , the Power LED lights solid amber while the switch starts. After

Note

two or three minutes, the switch completes its startup process and the Power LED turns from amber to solid green.

If the Pow er LED does not light, check to see that the DC po wer adapter is plugged in correctly and that the power source is good.

Step 9: Manage the Switch

Using the NETGEAR Insight app, you can discover the switch on the network and add the switch to the NETGEAR Insight app so that you can perform basic management and monitoring tasks from your smartphone.The switch also contains built-in web browser–accessible software for viewing, changing, and monitoring the way it functions.

The NETGEAR Insight app and management software are not required for the switch to work.You can use the ports without using NETGEAR Insight app or the management software. However, the management software enables the setup of VLAN and trunking features and also improves the efficiency of the switch, which results in the improvement of its overall performance as well as the performance of the network.

After you power on the switch for the first time, you can configure the switch using the NETGEAR Insight app. For very advanced configurations, you can use the local browser interface.

For more information about managing the switch, see the installation guide that came with the switch, the NETGEAR knowledge base articles at support.netgear.com, and the user manual, which you can download from downloadcenter.netgear.com.

The switch’s default IP address is 192.168.0.239 and its default subnet mask is

Note

255.255.255.0.

Installation

Troubleshooting

This chapter provides information about troubleshooting the s witch.The chapter includes the following sections:

• Troubleshooting Chart

• PoE Troubleshooting Suggestions

• Additional Troubleshooting Suggestions

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

Troubleshooting Chart

The following table lists symptoms, possible causes, and possible solutions for problems that might occur.

Table 6.Troubleshooting chart

Possible SolutionPossible CauseSymptom

Cloud Connection LED is off.

LED or an individual speed LED and an individual activity LED are off when the port is connected to a device.

File transfer is slow or performance is degraded.

Power is not supplied to the switch.Power LED is off.

The switch is not connected to the Internet or is not yet discovered and activated through the NETGEAR Insight app.

Port connection is not working.A combined speed and activity

One possible cause is that a broadcast storm occurred and that a network loop (redundant path) was created.

Check the power cable connections at the switch and the power source.

Make sure that all cables are used correctly and comply with the Ethernet specifications.

Make sure that the switch is connected to the Internet and that you discover and add the switch to your network by using the NETGEAR Insight app.

Check the crimp on the connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device.

Make sure that all cables are used correctly and comply with the Ethernet specifications.

Check for a defective port, cable, or module by testing them in an alternate environment where all products are functioning.

Break the loop by making sure that only one path exists from any networked device to any other networked device. After you connect to the local browser interface, you can configure the Spanning Tree Protocol (STP) to prevent network loops.

A segment or device is not recognized as part of the network.

A combined speed and activity LED or an individual speed LED and an individual activity LED are blinking continuously on all connected ports and the network is disabled.

One or more devices are not properly connected, or cabling does not meet Ethernet guidelines.

A network loop (redundant path) was created.

Troubleshooting

Verify that the cabling is correct. Make sure that all connectors are securely

positioned in the required ports. It is possible that equipment was accidentally disconnected.

Insight Managed 8-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP Fiber Ports

PoE Troubleshooting Suggestions

Here are some tips for correcting PoE problems that might occur on model GC110P:

• Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more

PoE devices to prevent PoE oversubscription. Start by disconnecting the device from the highest-numbered port.

• Make sure that the Ethernet cables are plugged in correctly. For each powered device (PD) that is

connected to the switch, the associated right port LED on the switch lights solid green. If the right port LED lights solid amber, a PoE fault occurred and PoE halted because of one of the conditions that are listed in the following table.

Table 7. PoE fault conditions and possible solutions

Possible SolutionPoE Fault Condition

A PoE-related short circuit occurred on the port. The PoE power demand of the PD exceeded the maximum level that the

switch permits.The maximum level is 15.4W for a PoE connection. The PoE current on the port exceeded the classification limit of the PD. The PoE voltage of the port is outside the range that the switch permits.

The problem is most likely with the attached PD. Check the condition of the PD or restart the PD by disconnecting and reconnecting the PD.

Restart the switch to see if the condition resolves itself.

Additional Troubleshooting Suggestions

If the suggestions in the troubleshooting chart do not resolve the problem, see the follo wing troubleshooting suggestions:

• Network adapter cards. Make sure that the network adapters that are installed in the computers are

in working condition and the software driver was installed.

• Configuration. If prob lems occur after you alter the network configuration, restore the original connections

and determine the problem by implementing the new changes, one step at a time. Make sure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet limitations.

• Switch integrity. If necessary, verify the integrity of the switch by resetting it.To reset the switch,

disconnect the DC power adapter from the switch and then reconnect the DC power adapter again. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at support.netgear.com.

• Autonegotiation.The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the

device at the other end of the link supports autonegotiation. If the de vice does not support autonegotiation, the switch determines only the speed correctly, and the duplex mode defaults to half-duplex. The Gigabit Ethernet ports negotiate speed, duplex mode, and flow control if the attached device supports autonegotiation.

Troubleshooting

Netgear GC110, GC110P User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

Overview

Features

Safety Instructions and Warnings

Hardware Overview

Hardware Description

Front Panel

Back Panel

LEDs

Switch Hardware Interfaces

RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity

SFP Ports for Fiber Connectivity

Multi-Function Reset Button

Applications

PoE Applications

PoE Overview

Connect PoE Equipment in a Business Environment

Connect PoE Equipment for Surveillance and Security

Desktop Switching

Installation

Step 1: Prepare the Site

Step 2: Protect Against Electrostatic Discharge

Step 3: Unpack the Switch

Step 4: Install the Switch

Install the Switch on a Flat Surface

Wall-Mount the Switch

Wall-Mount the Switch Vertically

Wall-Mount the Switch Horizontally

Mount the Switch to a Pole or Another Surface

Optional Step 5: Install SFP Transceiver Modules

Step 6: Connect Devices to the Switch

Step 7: Check the Installation

Step 8: Apply Power and Check the LEDs

Step 9: Manage the Switch

Troubleshooting

Troubleshooting Chart

PoE Troubleshooting Suggestions

Additional Troubleshooting Suggestions