NETGEAR EX6100100NAS, EX6100 User Manual

AC750 WiFi Range Extender

Model EX6100 User Manual
April 2014
202-11307-03
350 East Plumeria Drive
San Jose, CA 95134
USA
AC750 WiFi Range Extender
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website. For product updates and web support, visit
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
2

Contents

Chapter 1 Get to Know Your Extender
Chapter 2 Install Your Extender
AC750 WiFi Range Extender
Front Panel and Side Panel LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
When to Use Your Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Use as a WiFi Range Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Use as an Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Support for the 802.11ac Networking Standard. . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install the Extender as a Range Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Place the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect to an Existing WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Find the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Extender Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect a Computer or Device to the Ethernet Port . . . . . . . . . . . . . . . . . . . 14
Install the Extender as an Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3 Manage the Extender Network and Settings
Log In After Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Set Up Password Recovery for admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Use Smart Setup to Connect the Extender to a Network . . . . . . . . . . . . . . . . . . 20
Add a WPS Client to the Extender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Change the Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Change WiFi Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
View or Change Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
View or Change the WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Set Up a Wireless Access List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
View or Change the Internet IP Address Setting . . . . . . . . . . . . . . . . . . . . . . . . . 29
Enable NAT in the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manage Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 4 Monitor and Maintain the Extender
Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Back Up the Extender Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Restore Saved Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Return the Extender to Its Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Use the Factory Reset Button to Restore Factory Settings . . . . . . . . . . . . . . 37
Erase the Settings and Return to Factory Settings . . . . . . . . . . . . . . . . . . . . . 38
Update the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3
AC750 WiFi Range Extender
View Wired and Wireless Network Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 5 FAQs and Troubleshooting
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Cannot Log In to the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Cannot Join an Extender WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Appendix A Supplemental Information
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4

1. Get to Know Your Extender

1
This chapter covers the following topics:
Front Panel and Side Panel LEDs and Buttons
When to Use Your Extender
How the Extender Works
Support for the 802.11ac Networking Standard
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
Firmware updates with new features and bug fixes are made available from time to time on
downloadcenter.netgear.com. Some products can regularly check the site and download new
firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
5
AC750 WiFi Range Extender

Front Panel and Side Panel LEDs and Buttons

The front panel has LEDs. The side panel has a switch, buttons, and an Ethernet port.
Router Link LED Router Arrow LED Client Arrow LED Client Link LED Power LED WPS LED
Access Point/Extender switch Power On/Off button
WPS button Factory Reset button
Ethernet port
Figure 1. Extender front panel and side panel Table 1. LEDs
LED Description
Router Link LED
Client Link LED
Power LED
This LED indicates the connection between the extender and the router or access point.
Solid green. Best connection.
Solid amber. Good connection.
Solid red. Poor connection.
Off. No connection.
This LED indicates the connection between the extender and a computer or mobile device.
Solid green. Best connection.
Solid amber. Good connection.
Solid red. Poor connection.
Off. No connection.
Solid amber. The extender is booting.
Solid green. The
Off. The
extender is powered off.
extender is powered on.
Get to Know Your Extender
6
AC750 WiFi Range Extender
Table 1. LEDs (continued)
LED Description
WPS LED Solid green. WiFi security is enabled (WPA or WPA2).
Blinking green. The
Off. WiFi security is not enabled.
extender is making a WPS connection.
Router Arrow and Client
If the Router Arrow or Client Arrow LED blinks, see Find the
Arrow
Best Location on page 14. If no arrow LEDs are lit, the extender
is in a good location.

When to Use Your Extender

NETGEAR recommends that you connect to the extender only when your WiFi network connection is poor. Data traffic routed through the extender is inherently slower than traffic routed directly from the network.

How the Extender Works

The extender increases the distance of a WiFi network. The extender can connect to your network’s WiFi signal and then boost that signal or it can connect to your network with a wired connection and work as an access point. You use the Access Point/Extender switch on the side of the extender to select which way you want to use the extender.

Use as a WiFi Range Extender

This is the most common way to use the extender. The extender connects to your existing network’s WiFi signal and it rebroadcasts two extender WiFi signals, one in the 2.4 GHz band, and another in the 5 GHz band. When you are too far away to connect to your network’s WiFi signal, you can connect to an extender WiFi signal instead.
WiFi Range Extender
Boosts the range of your existing WiFi and creates a stronger signal in hard-to-reach areas.
Figure 2. The extender WiFi signals reach areas outside the range of your router
Get to Know Your Extender
7
Existing WiFi
Sometimes your router does not provide the WiFi coverage you need.
AC750 WiFi Range Extender

Use as an Access Point

You can connect the extender to your router or gateway with a wired connection and use the extender as an 11ac access point.
Figure 3. Extender as an access point

Support for the 802.11ac Networking Standard

The extender supports the 802.11ac networking standard. This new standard offers better speed, improved reliability, and more range than older WiFi networking standards. The extender is backward compatible with earlier WiFi standards. However, to get the benefits of
802.11ac, your wireless router must support the 802.11ac WiFi networking standard. To learn more about the 802.11ac WiFi networking standard, visit
http://www.netgear.com/landing/80211ac/.
Figure 4. Speed comparison between the 802.11n and 802.11ac standards
Get to Know Your Extender
8

2. Install Your Extender

This chapter covers the following topics:
Install the Extender as a Range Extender
Install the Extender as an Access Point
2
9
AC750 WiFi Range Extender

Install the Extender as a Range Extender

The extender connects to your network’s WiFi signal and then rebroadcasts that signal to extend the WiFi signal coverage.

Place the Extender

NETGEAR recommends that you place the extender near the router during initial setup. Then you can move it farther away from the router as needed to increase the area that has a WiFi signal.
To place the extender:
1. Place your extender in the same room as your WiFi router
2. Plug the extender into an electrical outlet.
The Power LED button.
3. Make sure that the switch on the extender is set to Extender.
lights green. If the Power LED does not light, press the Power
.

Connect to an Existing WiFi Network

To extend the range of your WiFi network, you must connect the extender to your existing WiFi network. You can do this in one of two ways:
Connect with WPS. For more information, see Connect with WPS on page 10.
Connect with genie Smart Setup. For more information, see Connect with NETGEAR
genie Smart Setup on page 11.
Connect with WPS
Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password. The WPS button is a physical button on the router or access point. WPS does not support WEP network security. If you are using WEP security, see Connect
with NETGEAR genie Smart Setup on page 11.
To connect with WPS:
1. Press the WPS button on the side panel of the extender.
The WPS LED
2. Within two minutes, press the WPS button
The WPS LED on the extender lights solid green, the Router Link LED the extender is connected to your existing WiFi network.
Note: If the Router Link LED does not light, try again. If it still does not light,
see Connect with NETGEAR genie Smart Setup on page 11.
blinks.
on your router or access point.
Install Your Extender
10
lights, and
AC750 WiFi Range Extender
3. If your WiFi router supports the 5 GHz band, repeat steps 1 and 2 to connect the extender
to the 5 GHz band.
4. Find the new extender network name.
The extender’s wireless network name (SSID) changes to your existing WiFi network name, with _2GEXT or _5GEXT at the end of the name, depending on whether the extender is connecting to your WiFi network in 2.4 GHz or 5 GHz.
For example:
Existing W
iFi network name. MyNetworkName
New extended network name. MyNetworkName_2GEXT
or MyNetworkName_5GEXT
5. Connect your existing WiFi devices to the new extended network.
Use the same WiFi password that you use for your WiFi router.
6. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal.
The location that you choose must be within the range of your existing WiFi router network.
7. Plug the extender into an electrical outlet and wait one minute.
The Power LED
lights green. If the Power LED does not light, press the Power
button. Use the Router Link LED on the front panel to help you choose a spot where the
extender-to-router connection is optimal.
Connect with NETGEAR genie Smart Setup
You can use a web browser to connect to the extender and set it up.
To connect with the browser-based Smart Setup:
1. Make sure that the switch on the extender is set to Extender.
2. Use a WiFi network manager on a computer or mobile device to find and connect to one of
the extender WiFi networks. The extender is dual band, so it has two WiFi networks:
2.4 GHz network. EX6100_NETGEAR_2GEXT
5 GHz network. EX6100_NETGEAR_5GEXT
After the connection with the computer or mobile device is established, the Client Link LED
lights solid green.
3. Open a web browser window from the same computer or mobile device.
The browser takes you directly to NETGEAR genie Smart Setup.
Install Your Extender
11
AC750 WiFi Range Extender
Note: If you are not automatically directed to NETGEAR genie, launch a web
browser and enter www.mywifiext.net in the address field. Enter admin for the user name and password for the password.
Smart setup detects the position of the extender switch.
The extender finds the 2.4 GHz wireless networks in your area and displays a list.
4. Select a 2.4 GHz WiFi network to extend and click the Continue button.
5. T
o select the network you want the extender to join, do one of the following:
Select the radio button for the network.
Select the Manually input my wireless SSID radio button and type the name of the
network.
6. Enter the security settings for the network that you selected.
The extender finds the 5 GHz WiFi networks in your area and prompts you to select a 5 GHz WiFi network
.
7. In the Password field, type the network password (also called passphrase or security key)
and click the Continue button.
8. Select the Private Network or Public Network radio button, and click the Continue button.
Install Your Extender
12
AC750 WiFi Range Extender
9. In the Name (2.4G SSID) and Name (5G SSID) fields, type names (SSIDs) for your new
extender WiFi network and click the Continue button.
Note: You can use the same security settings as your existing network by
selecting the check box.
The settings are applied and the following screen displays:
10. Use a WiFi network manager on the computer or mobile device to connect to the extender’s
newly created WiFi network.
11. Use your password to connect.
12. Select the check box and click the Continue button.
13. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal.
Install Your Extender
13
AC750 WiFi Range Extender
The location you choose must be within the range of your existing WiFi router network.
14. Plug the extender into an electrical outlet and wait one minute.
The Power LED button.
15. Use the Router Link LED on the front panel to help you choose a spot where the
extender-to-router connection is optimal.
lights green. If the Power LED does not light, press the Power

Find the Best Location

If the WiFi signal is weak, the first time you join the extender network, an arrow LED blinks for two minutes. If this happens, adjust the position of the extender. The arrow LEDs act as follows:
No arrow LEDs are lit.
extender.
Left arrow blinks. Move the extender closer to the router.
Right arrow blinks. Move the computer or mobile device closer to the
The extender is in a good location.

Extender Performance

These extender LEDs indicate a WiFi connection:
WiFi signal between the router and the extender WiFi signal between the extender and the computer or mobile device
The LEDs are color coded:
Green indicates the best connection.
Amber indicates a good connection.
Red indicates a poor connection.
An LED that is off indicates no WiFi connection.

Connect a Computer or Device to the Ethernet Port

You can use an Ethernet cable to connect a computer or device to the Ethernet port on the extender. Here are some examples of when you might want to do this:
You want to use a computer to log in to the extender to view or change its settings, but
you are having trouble connecting to the extender WiFi networks.
Y
ou have already installed the extender and now you want to connect a device to the
extender’s Ethernet port.
If you are using the extender as an access point, then you already used the Ethernet port to connect the extender to your router. If you disconnect this cable, the extender will no longer be connected to your existing network.
Install Your Extender
14
AC750 WiFi Range Extender
To connect a computer to the extender Ethernet port:
1. Install the extender so that it is connected to your existing network with a WiFi link.
2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on
your computer
.
The computer connects to the extender. Your computer might display a message notifying you of an Ethernet connection.
To connect a device to the extender Ethernet port:
1. Install the extender so that it is connected to your existing network with a WiFi link.
2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on
your device.
Blu-ray player
Extender
WiFi router
The device connects to the extender. Now the device can access your existing WiFi network through the extender.
Install Your Extender
15
Loading...
+ 32 hidden pages