Netgear EX6100 User Manual

AC750 WiFi Range Extender

Model EX6100 User Manual
October 2015
202-11307-05
350 East Plumeria Drive
San Jose, CA 95134
USA
AC750 WiFi Range Extender
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
2

Contents

Chapter 1 Get to Know Your Extender
Chapter 2 Get Started
AC750 WiFi Range Extender
Front Panel and Side Panel LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
When to Use Your Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Support for the 802.11ac Networking Standard. . . . . . . . . . . . . . . . . . . . . . . . . . 8
Use the Extender in Extender Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Place the Extender and Apply Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect to an Existing WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Use the Extender in Access Point Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Access Extender Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Run Smart Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 3 Extender Network Settings
View Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Boost Your Video Streaming With FastLane Technology. . . . . . . . . . . . . . . . . . . 19
View WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Change the WiFi Network Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Turn Off the SSID Broadcast to Create a Hidden Network . . . . . . . . . . . . . . . . . 22
Disable or Enable the WiFi Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Change the WiFi Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Use WPS to Add a Computer to the Extender’s WiFi Network. . . . . . . . . . . . . . 25
Use WPS With the Push Button Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Use WPS With the PIN Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Deny Access to a Computer or WiFi Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Set Up an Access Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Change the Extender’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Set Up the Extender to Use a Static IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Use the Extender With MAC Filtering or Access Control. . . . . . . . . . . . . . . . . . . 32
Chapter 4 Monitor and Maintain the Extender
Change the Extender User Name and Password. . . . . . . . . . . . . . . . . . . . . . . . . . 34
Turn Password Protection Off and On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Recover a Forgotten User Name or Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Automatically Adjust for Daylight Saving Time. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manually Set the Extender Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Back Up and Manage the Extender Configuration . . . . . . . . . . . . . . . . . . . . . . . . 37
Back Up the Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Restore the Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Return the Extender to Its Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Use the Factory Reset Button to Restore Factory Settings . . . . . . . . . . . . . . 39
3
AC750 WiFi Range Extender
Erase the Settings and Return to Factory Settings . . . . . . . . . . . . . . . . . . . . . 39
Update the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restart the Extender Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 5 FAQs and Troubleshooting
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cannot Connect to the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Cannot Join a WiFi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Appendix A Supplemental Information
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4

1. Get to Know Your Extender

1
The AC750 WiFi Range Extender boosts your existing network range and speed, delivering dual-band WiFi. You can also use the extender in access point mode as a WiFi access point and create a new WiFi hotspot by using a wired Ethernet connection.
This chapter covers the following topics:
Front Panel and Side Panel LEDs and Buttons
When to Use Your Extender
Support for the 802.11ac Networking Standard
Note: For more information about the topics covered in this manual, visit the
support website at www.netgear.com/support.
Note: Firmware updates with new features and bug fixes are made
available from time to time on products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
downloadcenter.netgear.com. Some
5
AC750 WiFi Range Extender

Front Panel and Side Panel LEDs and Buttons

The LEDs are located on the front panel. A switch, buttons, and an Ethernet port are located on the side panel.
Router Link LED Router Arrow LED Client Arrow LED Client Link LED Power LED WPS LED
Access Point/Extender switch
Power On/Off button WPS button Factory Reset button
Ethernet port
Figure 1. Extender front panel and side panel
Table 1. LEDs
LED Description
Router Link LED
Client Link LED
This LED indicates the connection between the extender and the router or access point.
Solid green. Best connection.
Solid amber. Good connection.
Solid red. Poor connection.
Off. No connection.
This LED indicates the connection between the extender and a computer or mobile device.
Solid green. Best connection.
Solid amber. Good connection.
Solid red. Poor connection.
Off. No connection.
Get to Know Your Extender
6
AC750 WiFi Range Extender
Table 1. LEDs (continued)
LED Description
Power LED Solid amber. The extender is booting.
Solid green. The
Off. The
extender is powered off.
extender is powered on.
WPS LED
Solid green. WiFi security is enabled (WPA or WPA2).
Blinking green. The
Off. WiFi security is not enabled.
extender is making a WPS connection.

When to Use Your Extender

We recommend that you connect to the extender only when your WiFi network connection is poor. Data traffic routed through the extender is inherently slower than traffic routed directly from the network.
How the Extender Works
The extender works like a bridge between a WiFi router (or a WiFi access point) and a WiFi device outside the range of the WiFi router. The extender performs two main jobs:
The extender connects to a working WiFi network.
When the extender connects over WiFi to an existing network, it functions as a network client, similar to how a WiFi device connects to a network.
The extender acts as an access point for WiFi devices.
The extender broadcasts its own WiFi network that WiFi devices can join. In its role as an access point, the extender performs tasks that WiFi routers do, such as broadcasting its network name (SSID).
The extender must do each of these jobs so that both ends of the bridge are in place.
WiFi Range Extender
Boosts the range of your existing WiFi and creates a stronger signal in hard-to-reach areas.
Figure 2. Range extender in a home
Get to Know Your Extender
7
Existing WiFi
Sometimes your
router does not
provide the WiFi coverage that you need.
AC750 WiFi Range Extender

Support for the 802.11ac Networking Standard

The extender supports the 802.11ac networking standard. This new standard offers better speed, improved reliability, and more range than older WiFi networking standards. The extender is backward compatible with earlier WiFi standards. However, to get the benefits of
802.11ac, your WiFi router must support the 802.11ac WiFi networking standard.
To learn more about the 802.11ac WiFi networking standard, visit
netgear.com/landing/80211ac/.
Figure 3. Speed comparison between the 802.11n and 802.11ac standards
Get to Know Your Extender
8

2. Get Started

This chapter covers the following topics:
Use the Extender in Extender Mode
Use the Extender in Access Point Mode
Access Extender Settings
Run Smart Setup
2
9
AC750 WiFi Range Extender

Use the Extender in Extender Mode

The extender repeats signals from an existing WiFi router or access point. Place the extender, apply power, and connect the extender to your WiFi network.
Note: You can also use the extender as a WiFi access point and create a
new WiFi hotspot by using a wired Ethernet connection. See Use the
Extender in Access Point Mode on page 15.

Place the Extender and Apply Power

To place the extender and apply power:
1. Set the Access Point/Extender switch
2. Place your extender in the same room as your WiFi router
Proximity to the WiFi router is required only during the initial setup process.
3. Plug the extender into an electrical outlet.
4. Wait for the Power LED to light green.
If the Power LED does not light, press the Power On/Off button on the extender
to the Extender position.
.
.

Connect to an Existing WiFi Network

To extend the range of your WiFi network, you must connect the extender to your existing WiFi network. You can do this in one of two ways:
Connect with WPS. For more information, see Connect With WPS on page 10.
Connect with web browser setup. For more information, see Connect With Web
Browser Setup on page 12.
Connect With WPS
Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password.
Note: WPS does not support WEP network security. If you are using WEP
security, follow the instructions in Connect With Web Browser Setup on page 12.
Get Started
10
AC750 WiFi Range Extender
To use WPS to connect the extender to your WiFi router:
1. Press the WPS button on the side panel of the extender
The WPS LED
blinks.
.
2. Within two minutes, press the WPS button on your router or access point.
When the extender connects to your existing WiFi network, the WPS LED on the extender lights solid green and the Router Link LED
lights. If the Router Link LED does not light, try again. If it still does not light, see Connect With Web Browser Setup on page 12.
3. If your WiFi router supports the 5 GHz band, repeat Steps 1 and 2 to connect the extender
to the 5 GHz band.
4. Unplug the extender and move it to a new location that is about halfway between your router
and the area with a poor router WiFi signal.
The location that you choose must be within the range of your existing WiFi router network.
5. Plug the extender into an electrical outlet and wait for the Power LED to light green.
6. Use the Router Link LED
to help you choose a spot where the extender-to-router
connection is optimal.
7. If the Router Link LED does not light amber or green, plug the extender into an outlet closer
to the router and try again.
Keep moving the extender to outlets closer to the router until the Router Link LED lights amber or green.
8. On your computer or WiFi device, find and connect to the new extended WiFi network.
The extender creates two new extended WiFi networks. The extender’s new WiFi network names are based on your existing WiFi network name, with _EXT at the end of the name.
For example:
Existing W
iFi network name. MyNetworkName
New extended network names. MyNetworkName_2GEXT and
MyNetworkName_5GEXT
Use the same WiFi password that you use for your WiFi router.
Get Started
11
AC750 WiFi Range Extender
9. Test the extended WiFi range by moving your computer or WiFi device to the area with a
poor router WiFi signal:
a. Leave your computer or WiFi device in the area with a poor router WiFi signal and
return to the extender
.
b. Check the Client Link LED
If the Client Link LED is solid green or amber
on the extender:
, your extended WiFi network reaches the area with a poor router WiFi signal and your network setup is complete.
If the Client Link LED is red, your extended WiFi network does not reach the area
with a poor router WiFi signal.
You must move the computer or WiFi device closer to the extender until the Client Link LED turns solid green or amber
.
Connect With Web Browser Setup
To connect with web browser setup:
1. Use a WiFi network manager on a computer or WiFi device to find and connect to the
extender WiFi network EX6100_NETGEAR_2EXT
After the connection with the computer or WiFi device is established, the Client Link LED
lights.
2. Launch a web browser
3. Enter www
.mywifiext.net in the address field of the browser.
.
The New Extender Setup page displays.
.
4. Click the NEW EXTENDER SETUP button.
5. Complete the fields on the page and click the NEXT button.
erify that the Access Point/Extender switch is set to Extender and click the
6. V
Continue button.
Get Started
12
AC750 WiFi Range Extender
7. Select a WiFi network to extend and click the NEXT button.
If you do not want to extend both WiFi bands, clear the 2.4 GHz W
iFi Networks or the
5 GHz WiFi Networks check box.
8. In the Password (Network Key) field, type the existing WiFi network password (also called
passphrase or security key) and click the NEXT button.
9. Set the network name (SSID) and password for your new extender WiFi network and click
the NEXT button.
Wait for the page to display a list of available extended WiFi networks, which might take up to one minute.
10. Connect the computer or WiFi device to the new extended WiFi network using the extender
SSID and password that you created in Step 9.
Note: To connect additional devices, repeat Step 10.
11. Make sure that your computer or WiFi device is connected before you click the Continue
button.
12. Click the Continue button.
A message displays confirming that the extender is connected and ready.
13. Click the Next button.
The registration page displays.
14. Complete the registration fields and click the Finish button to complete the setup.
If you do not want to register your extender, click the Skip Registration link. Note that you must register your extender before you can use NETGEAR telephone support.
The Status page displays.
15. Unplug the extender and move it to a new location that is about halfway between your router
and the area with a poor router WiFi signal.
The location that you choose must be within the range of your existing WiFi router network.
16. Plug the extender into an electrical outlet and wait for the Power LED to light green.
17. Use the Router Link LED
to help you choose a spot where the extender-to-router
connection is optimal.
Get Started
13
AC750 WiFi Range Extender
18. If the Router Link LED doesn’t light amber or green, plug the extender into an outlet closer
to the router and try again.
Keep moving the extender to outlets closer to the router until the Router Link LED lights amber or green.
19. Reconnect your computer or WiFi device to the new extended WiFi network.
20. T
est the extended WiFi range by moving your computer or WiFi device to the area with a
poor router WiFi signal:
a. Leave your computer or WiFi device in the area with a poor router WiFi signal and
return to the extender
.
b. Check the Client Link LED
If the Client Link LED is solid green or amber
on the extender:
, your extended WiFi network reaches the area with a poor router WiFi signal and your network setup is complete.
If the Client Link LED is red, your extended WiFi network does not reach the area
with a poor router WiFi signal.
You must move the computer or WiFi device closer to the extender until the Client Link LED turns solid green or amber
.
Connect Ethernet-Enabled Devices
After the extender is connected to your existing WiFi network, you can connect a device to
the extender using an Ethernet cable. Then that device can access your existing network through the extender-to-router WiFi connection.
Extender
WiFi router
Figure 4. Ethernet connection to the extender
Get Started
Blu-ray player
14
AC750 WiFi Range Extender

Use the Extender in Access Point Mode

You can use the extender as a WiFi access point, which creates a new WiFi hotspot by using a wired Ethernet connection.
Figure 5. Extender as an access point
To install the extender as an access point:
1. Set the Access Point/Extender switch to the Access Point position.
2. Use an Ethernet cable to connect the Ethernet port on the extender to an Ethernet LAN port
on a router or a remote Ethernet LAN jack with LAN access.
3. Plug the extender into an electrical outlet and wait for the Power LED to light green.
4. If the Power LED does not light, press the Power On/Off button.
5. Use a WiFi network manager on a computer or WiFi device to find and connect to the
EX6100_NETGEAR_2GEXT or the EX6100_NETGEAR_5GEXT WiFi network.
Get Started
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