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compliance document before connecting the power supply.
2
Contents
Chapter 1 Hardware Setup
Unpack Your Cable Modem....................................................................................5
Front Panel and LEDs............................................................................................6
For more information about the topics cov ered in this manual, visit the support website at support.netgear.com.
An uninterruptible power supply (UPS) can be purchased separately f or continued service
Note
during power outages. For a list of supported UPS models, visit
netgear.com/support/product/CM1100.
1
4
Nighthawk Multi-Gig Speed Cable Modem
Unpack Your Cable Modem
Your package contains the following items.
Figure 1. Package contents
1. High Speed Cable Modem (Model CM1100)
2. Ethernet cable
3. Power adapter
Hardware Setup
5
Nighthawk Multi-Gig Speed Cable Modem
Front Panel and LEDs
The cable modem provides status LEDs on the front.
Figure 2. Front panel
You can use the LEDs to verify status and connections.The following table lists and describes each LED
on the cable modem.
Hardware Setup
6
Table 1. LED descriptions
Power
Downstream
Nighthawk Multi-Gig Speed Cable Modem
DescriptionIconLED
•Solid green. Power is supplied to the cable modem.
•Off. No power is supplied to the cable modem.
•Solid red.The cable modem is too w arm and might overheat. F or more
information about this condition, see Use LEDs to Troubleshoot on
page 23.
•Solid amber. One downstream channel is locked.
•Solid green.Two or more downstream channels are locked.
•Blinking green. The cable modem is scanning for a downstream
channel.
•Off. No downstream channel is locked.
Upstream
Internet
•Solid amber. One upstream channel is locked.
•Solid green.Two or more upstream channels are locked.
•Blinking green. The cable modem is scanning for an upstream channel.
•Off. No upstream channel is locked.
•Solid green.The cable modem is online.
•Blinking green.The cable modem is synchronizing with the cable
provider’s cable modem termination system (CMTS).
•Off.The cable modem is offline.
Hardware Setup
7
Nighthawk Multi-Gig Speed Cable Modem
Table 1. LED descriptions (Continued)
LAN 1
LAN 2
DescriptionIconLED
•Green. A powered-on device is connected to the LAN port at 1000
Mbps.
•Amber. A powered-on de vice is connected to the LAN port at 10 Mbps
or 100 Mbps.
•Off. No device is connected to the LAN port.
•Blinking green or amber.The LAN port is processing traffic.
•Green. A powered-on device is connected to the LAN port at 1000
Mbps.
•Amber. A powered-on de vice is connected to the LAN port at 10 Mbps
or 100 Mbps.
•Off. No device is connected to the LAN port.
•Blinking green or amber.The LAN port is processing traffic.
Rear Panel
The connections and button on the rear panel are shown in the following figure.
Hardware Setup
8
Nighthawk Multi-Gig Speed Cable Modem
Figure 3. Rear panel
Viewed from top to bottom, the back panel contains the following components:
•Reset button. Pressing the Reset button resets the cable modem. If the Reset button is pressed for
at least seven seconds , the P ower LED blinks g reen and the cable modem returns to its factory settings.
•LAN 1 and 2 ports. For installation and activation, connect a computer to the LAN 1 port. After you
install the cable modem and activate your Internet service, you can disconnect the computer and connect
a router to this port.Y ou can use the LAN 2 port to set up Ethernet port aggregation. For more inf ormation,
see Ethernet Port Aggregation on page 18.
•Coaxial cable port. Connect the cable port to a cable wall outlet.
•Power On/Off button. Press the Power On/Off button to provide power to the cable modem.
•DC power connector. Connect the power adapter that came in the product package to the DC power
connector.
Label
The cable modem label shows the login information, MAC address, and serial number.
Figure 4. Cable modem label
System Requirements
You need the following to install your cable modem:
•Compatible operating system:
-Windows 10
-Windows 8
-Windows 7
-Windows Vista
-Windows XP
-Windows 2000
Hardware Setup
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