NETGEAR ADSL Modem Router User Manual

ADSL Modem Router Setup Manual
NETGEAR, Inc.
4500 Great America Parkway Santa Clara, CA 95054 USA
208-10026-01 2006-2
© 2006 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Contents

ADSL Modem Router Setup Manual
Chapter 1 Connecting the Router to the Internet
What’s in the Box? ..........................................................................................................1-1
The Router’s Front Panel .........................................................................................1-2
The Router’s Rear Panel .........................................................................................1-3
What You Need Before You Begin ..................................................................................1-3
Internet Configuration Requirements ....................................................................... 1-4
Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup ......................................1-4
Smart Wizard Setup .......................................................................................................1-4
Manual Setup .................................................................................................................1-5
Understanding ADSL Microfilters .............................................................................1-5
Computers Set to DHCP ..........................................................................................1-6
Manually Setting Up Your ADSL Modem Router ............................................................1-6
Chapter 2 Troubleshooting
Basic Functioning ...........................................................................................................2-1
Power LED Not On ...................................................................................................2-2
Test LED Never Turns On or Test LED Stays On .....................................................2-2
LAN or ADSL Internet Port LEDs Not On .................................................................2-3
Troubleshooting the Web Configuration Interface ..........................................................2-3
Troubleshooting the ISP Connection ..............................................................................2-4
ADSL link .................................................................................................................2-4
Obtaining an Internet IP Address .............................................................................2-5
Troubleshooting PPPoE or PPPoA ..........................................................................2-6
Troubleshooting Internet Browsing ..........................................................................2-7
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................2-7
Testing the LAN Path to Your Router .......................................................................2-7
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Testing the Path from Your Computer to a Remote Device .....................................2-8
Restoring the Default Configuration and Password ............... .........................................2-9
Using the Reset Button ............................................................................................2-9
Appendix A Technical Specifications
Appendix B Related Documents
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Chapter 1
Connecting the Router to the Internet
This chapter describes how to set up the router on your Local Area Network (LAN) and connect to the Internet. It describes how to set up your ADSL modem router for Internet access and configure basic wireless connectivity.

What’s in the Box?

The product package should contain the following items:
ADSL Modem Router
AC power adapter (varies by region)
Category 5 (Cat 5) Ethernet cable
Telephone cable with RJ-11 connector
Microfilters (quantity and type vary by region)
Resource CD, including: — The Smart Wizard Installation Assistant — This manual
Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.
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The Router’ s Front Panel

The ADSL modem router front panel shown below contains status LEDs.
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Figure 1-1
You can use the LEDs to verify various conditions. Table 1-1 describes each LED.
Table 1-1. LED Descriptions
Label Activity Description
1. Power
2. Test
3. Internet
4. LAN
On Off
On Off
Blink -- Amber On -- Green Blink -- Green
On (Green) Blink (Green) On (Amber) Blink (Amber) Off
Power is supplied to the router. Power is not supplied to the router.
The system is initializing. The system is ready and running.
Indicates ADSL training. The Internet port has detected a link with an attached device. Data is being transmitted or received by the Internet port.
The Local port has detected a link with a 100 Mbps device. Data is being transmitted or received at 100 Mbps. The Local port has detected a link with a 10 Mbps device. Data is being transmitted or received at 10 Mbps. No link is detected on this port.
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The Router’s Rear Panel

The rear panel of the ADSL modem router contains port connections.
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Figure 1-2
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Viewed from left to right, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the router to an ADSL line
2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers
3. AC power adapter outlet
4. Factory Default Reset push button

What You Need Before You Begin

You need to prepare the following before you can set up your router:
Active Internet service provided by an ADSL account.
The Internet Service Provider (ISP) configuration information for your ADSL account.
ASDL microfilters as explained below.
Your computers set to DHCP.
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Internet Configuration Requirements

Depending on how your ISP set up your Internet account, you need one or more of these configuration parameters to connect your router to the Internet:
Virtual Path Identifier (VPI)/Virtual Channel Indentifier (VCI) parameters
Multiplexing Method
Host and Domain Names
ISP Login Name and Password
ISP Domain Name Server (DNS) Addresses
Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it.

Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup

You have two methods available for setting up your ADSL modem router:
Smart Wizard Setup: Use the Smart Wizard on the CD to assist you with setting up your ADSL modem router.
— This option is the easiest. The Smart Wizard on the CD guides you through the setup
process, automating many of the steps, and verifying that necessary conditions exist and that steps you perform have been successfully completed.
— This option requires a PC running Microsoft Windows 98SE or higher.
Manual Setup: Manually set up your ADSL modem router. — This option is best if you are replacing an existing ADSL modem router or are technically
knowledgeable. — Use this option if you are using a computer that does not run Microsoft Windows. — The manual setup procedures are documented in this manual.
Use the setup option that best suites you.

Smart Wizard Setup

The Smart Wizard setup process should take about 20 minutes to complete.
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1. Locate the ADSL settings information your Internet service provider gave you.
2. Insert the NETGEAR CD into a Windows PC.
The CD will automatically start and detect the language you are using on your PC.
Note: If the CD does not automatically start, browse the CD and double-click on
Autorun.
3. Accept the language option or change to a different language.
4. Click Next to proceed.
5. Click Setup to start the Smart Wizard installation assistant. Follow the instructions on the
screen.

Manual Setup

Use the topics and procedures below to manually set up your ADSL modem router.

Understanding ADSL Microfilters

ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone.
Note: If you purchased the ADSL modem router in a country where a microfilter is not
included, you must acquire one.
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