Netgear AC815S User Manual

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AirCard 815S Mobile Hotspot

User Manual

March 2016

202-11595-01

350 East Plumeria Drive

San Jose, CA 95134

USA

AirCard 815S Mobile Hotspot

Support

Contact your Internet service provider for technical support.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

Chapter 1 Get Started

Meet Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Dust and Water Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Set Up Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Replace a SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LCD Touch Screen Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

NETGEAR AirCard App for Smartphones and Tablets. . . . . . . . . . . . . . . . . . . . . . 15

Connect to the Mobile Hotspot With Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . 15

BatteryBoost a Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Optional External Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Customize the Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 2 Use Your Mobile Hotspot

View Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

View Estimated Data Usage on the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . 20

View Data Usage on the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . 20

View Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

View Messages From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

View Messages From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . 21

Delete a Message From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Delete a Message From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . 22

View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

View Alerts From the Mobile Hotspot Web Page. . . . . . . . . . . . . . . . . . . . . . . 23

Manage Your Broadband Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

View Mobile Broadband Network Status From the Mobile Hotspot . . . . . . . 24

View Mobile Broadband Network Status From the Mobile Hotspot

Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Turn Domestic Data On and Off From the Mobile Hotspot . . . . . . . . . . . . . . 25

Turn Domestic Data On and Off From the Mobile Hotspot Web Page . . . . . 25

Turn International Roaming On and Off From the Mobile Hotspot . . . . . . . . 26

Turn International Roaming On and Off From the Mobile Hotspot

Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connect Using the Wi-Fi Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

AirCard 815S Mobile Hotspot

Add a WPS-Enabled Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Turn On 5 GHz Wi-Fi From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . 30

Turn On 5 GHz Wi-Fi From the Mobile Hotspot Web Page . . . . . . . . . . . . . . 31

Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page . . . . . . . . . . . . . 32

Specify Wi-Fi Settings From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . 33

Change Wi-Fi Settings From the Mobile Hotspot Web Page . . . . . . . . . . . . . 34

Turn Guest Wi-Fi On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Set the Guest Wi-Fi With a Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Manage Wi-Fi Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Change Wi-Fi Network Names and Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 39

Change Wi-Fi Encryption Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 3 Manage Security

Change the Mobile Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . 45

Content Filter Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Set Up Content Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Block Access to Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Allow Access to Websites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Block or Unblock Connected Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

View Connected Devices From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . 49

View Connected Devices From the Mobile Hotspot Web Page . . . . . . . . . . . 50

Block Device Access From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . 50

Block a Device From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . 51

Unblock a Device From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Unblock a Device From the Mobile Hotspot Web Page. . . . . . . . . . . . . . . . . . 52

View a List of Blocked Devices From the Mobile Hotspot . . . . . . . . . . . . . . . 53

View a List of Blocked Devices From the Mobile Hotspot Web Page . . . . . . 53

Set Up an Internet Access Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Manage the Mobile Hotspot Screen Passcode Lock . . . . . . . . . . . . . . . . . . . . . . 55

Set the Screen Passcode Lock From the Mobile Hotspot . . . . . . . . . . . . . . . . 55

Set the Screen Passcode Lock From the Mobile Hotspot Web Page. . . . . . . 56

Remove the Screen Passcode Lock From the Mobile Hotspot . . . . . . . . . . . . 56

Reset the Screen Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Turn On Read-Only Mode From the Mobile Hotspot Web Page. . . . . . . . . . . . . 58

Activate SIM Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Enable Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Chapter 4 Maintain Your Mobile Hotspot

Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjust Wi-Fi Settings to Optimize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjust Display Settings to Increase Battery Life . . . . . . . . . . . . . . . . . . . . . . . 64

Turn Off Wi-Fi When the Hotspot Is Tethered . . . . . . . . . . . . . . . . . . . . . . . . . 65

View Details About Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

View Details About Your Device From the Mobile Hotspot . . . . . . . . . . . . . . 66

AirCard 815S Mobile Hotspot

View Details About Your Device From the Mobile Hotspot Web Page . . . . . 67

Back Up and Restore Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Back Up Mobile Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Restore Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configure Mobile Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Enable IP Pass-Through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Enable VPN Pass-Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configure APN Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Set LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Update Mobile Hotspot Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 77

Update in Response to an Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Check for Software Updates From the Mobile Hotspot . . . . . . . . . . . . . . . . . 78

Update Software From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . 78

Turn Tethering On and Off From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . 79

Chapter 5 Frequently Asked Questions

Questions About Connecting and Disconnecting Devices and

Accessing the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

What do I do if I can’t connect a device to the mobile hotspot? . . . . . . . . . . 82

What do I do if I can’t access the Internet?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . 82

Why doesn’t the Connect or Disconnect button appear on the

mobile hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

How do I find out how many devices are connected to my

mobile hotspot’s Wi-Fi networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

What do I do if the No Signal icon displays? . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Why can’t my device access the mobile hotspot web page

when connected to a VPN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Why can’t my mobile hotspot connect to a computer

running Windows Vista?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

What do I do if my mobile hotspot doesn’t connect

to my service provider’s network?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Questions About the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . 84

How do I go back to the mobile hotspot web page? . . . . . . . . . . . . . . . . . . . . 84

What do I do if I forget my attadmin login password? . . . . . . . . . . . . . . . . . . 85

General Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

What should I do if the o-ring on the back cover comes loose? . . . . . . . . . . 85

Why isn’t my battery charging? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Why is the Signal Strength indicator always low? . . . . . . . . . . . . . . . . . . . . . . 85

Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . 86

The LCD screen is not lit. How do I know if the mobile hotspot

is still powered on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

What do I do if the Wi-Fi network name doesn’t appear

in the list of networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

AirCard 815S Mobile Hotspot

Chapter 6 Troubleshooting

View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Temperature-Related Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Connection Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Reset the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Reset the Mobile Hotspot From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . 93

Reset the Mobile Hotspot From the Mobile Hotspot Web Page . . . . . . . . . . 94

Appendix A Specifications

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Appendix B Tips and Safety Guidelines for Lithium-Ion Batteries

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

General Battery Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Appropriate Batteries and Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

1. Get Started

This chapter provides an overview of mobile hotspot features, and instructions for how to set up

your mobile hotspot and connect to the Internet. The chapter covers the following topics:

• Meet Your Mobile Hotspot

• Set Up Your Mobile Hotspot

• Recharge the Battery

• Replace a SIM Card

• LCD Touch Screen Home

• Connect to the Internet

• Security Credentials

• NETGEAR AirCard App for Smartphones and Tablets

• Connect to the Mobile Hotspot With Tethering

• BatteryBoost a Smartphone

• Optional External Antennas

• Customize the Mobile Hotspot Settings

• Log In to Your Mobile Hotspot Web Page

Note: Firmware updates with new features and bug fixes are available at

downloadcenter.netgear.com. Some products regularly check the site

and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need to update your firmware.

AirCard 815S Mobile Hotspot

Meet Your Mobile Hotspot

Before you connect your mobile hotspot, familiarize yourself with its LCD screen, icons, buttons, and connectors.

Power/Wake device

Status LED

Home

LCD screen

(touch scren)

Back

External accessory

connector

Micro USB charging and

BatteryBoost port

Figure 1. Mobile hotspot buttons and connectors

External accessory connector

The mobile hotspot comes with a BatteryBoost cable and a micro USB charging cable.

For BatteryBoost charging

Figure 2. Mobile hotspot charging cables

For AC charging

Get Started

AirCard 815S Mobile Hotspot

Status LED

The status LED indicates data connection status:

• Blue, slow blink.

• Blue, double-blink.

• Amber

, slow blink. The mobile hotspot is not connected to the network.

The mobile hotspot is ready.

The mobile hotspot is transferring data.

Dust and Water Resistance

The mobile hotspot’s rugged design is dustproof, shock resistant, and water resistant (IP65 and MIL-STD-810G drop & shock) when both RF doors are closed and the back cover is

tightly shut.

The mobile hotspot is not submersible but will resist a hard stream of water for

up to 30 seconds (each side).

Set Up Your Mobile Hotspot

The mobile hotspot comes with a preinstalled SIM card.

 To set up your mobile hotspot:

1. Remove the back cover

2. Insert the battery.

Gold pins

1. Meets US MIL-STD-810G for shock resistance. Certified IP65 for protection against dust and water jets. Device will not operate under water and should be dried as quickly as possible when wet. Shock-resistant when dropped from ≤ 4 feet onto flat surface. Device may not perform as shown in all extreme conditions.

Get Started

AirCard 815S Mobile Hotspot

3. Install the back cover.

4. Firmly close the back cover and accessory ports to ensure the device is water resistant and

dust proof.

5. Press the Power button to power on the mobile hotspot.

Recharge the Battery

Your battery comes partially charged.

 To recharge your battery:

1. Connect the micro USB charging cable to your mobile hotspot.

AC charging

2. Connect the other end of the cable to the USB port on your computer or to the USB charger.

Get Started

AirCard 815S Mobile Hotspot

Replace a SIM Card

The mobile hotspot comes with a preinstalled SIM card. This step is optional for initial setup.

 To replace a SIM card:

1. Remove the back cover

2. Remove the battery.

3. Slide out the SIM card.

4. Insert the replacement SIM card.

Get Started

5. Insert the battery.

Gold pins

6. Install the back cover.

AirCard 815S Mobile Hotspot

LCD Touch Screen Home

You can use the LCD touch screen icons and buttons to view the mobile hotspot’s status, configure Wi-Fi settings, view data usage details, and view system alerts.

Network indicator

Signal strength

Wi-Fi network name

Data usage:

Tap for more

Change passwords, view connected devices, guest Wi-Fi options, and more

Battery

Wi-Fi details Tap for more

Additional options: View messages and change settings.

Figure 3. LCD screen display

Get Started

Table 1. Buttons and icons

AirCard 815S Mobile Hotspot

Buttons and Icons

Signal strength

Network type

Tethered

BatteryBoost

Battery charge

Cradle

Description

This indicates the strength of the mobile broadband network signal.

Your 4G LTE wireless device displays one of the following network indicators to let you know which wireless network you are connected to.

• Connected to

The mobile hotspot is tethered to a computer.

The BatteryBoost feature is enabled so that you can use the mobile hotspot to charge a smartphone.

This indicator shows the battery charge.

The mobile hotspot is docked in an optional cradle (sold separately).

AT&T’s 4G LTE network. AT&T’s HSPA+ network.

Connect to the Internet

When you turn on your mobile hotspot, it automatically connects to the network in your area. Connect your device to the mobile hotspot Wi-Fi network to access the Internet.

 To connect to the Internet:

1. Press and release the Power button to turn on the mobile hotspot.

Alert Unread message

Get Started

AirCard 815S Mobile Hotspot

2. Tap the lock screen.

3. On your laptop or Wi-Fi device, open your Wi-Fi network connection manager.

4. Connect your device to the hotspot with the Wi-Fi name and password.

Your Wi-Fi network name is different from this example.

If guest Wi-Fi is enabled, swiping this area reveals the guest credentials.

Security Credentials

Three passwords are associated with the mobile hotspot:

• W

i-Fi password . Use this to connect your computer or Wi-Fi device to your mobile

hotspot network. This character string is unique to your device. It displays on the main mobile hotspot touch screen. If the screen is blank (a power-saving feature), press and quickly release the Power button. The default Wi-Fi password is also printed on a label under the battery.

For information about changing Wi-Fi passwords, see Manage Wi-Fi Security on page 39 and Change Wi-Fi Encryption Settings on page 42.

• Guest W

password to access the network.

i-Fi password. When the guest Wi-Fi network is enabled, guests can use this

Get Started

AirCard 815S Mobile Hotspot

• attadmin login password . Use this to log in to the mobile hotspot web page as an

administrator. You must log in as an administrator to use certain features and to make changes to your mobile hotspot settings. The default attadmin login password, attadmin, is printed on a label under the battery. The attadmin login password can be 5–31 characters. For information about changing this password, see Change the Mobile

Hotspot Web Page Login Settings on page 45.

NETGEAR AirCard App for Smartphones and Tablets

Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR

To manage all mobile hotspot settings, visit the mobile hotspot web page at http://attwifmanager/.

AirCard.

Connect to the Mobile Hotspot With Tethering

You can connect a computer to the mobile hotspot using the micro USB cable instead of connecting with Wi-Fi. This kind of cable connection is called tethering.

Note: The first time you use the micro USB cable to connect to the mobile

hotspot your computer’s operating system detects the new device.

 To install drivers on computers running Windows:

1. Ensure that the mobile hotspot is powered of

2. Connect the mobile hotspot to your computer using the USB cable.

Get Started

AirCard 815S Mobile Hotspot

The mobile hotspot automatically powers on. After the driver is installed, you can visit the mobile hotspot web page to customize your

mobile hotspot’

s advanced settings. This is an optional step. See Log In to Your Mobile

Hotspot Web Page on page 17.

BatteryBoost a Smartphone

You can use your mobile hotspot to charge your smartphone if the smartphone’s battery is low or out of power.

Note: You can’t charge the mobile hotspot while it’s boosting your

smartphone.

 To charge a smartphone:

1. Connect the BatteryBoost cable to the mobile hotspot’

Smartphone charging cable (not included)

s charging port.

2. Connect your smartphone’s charging cable to the BatteryBoost connector. Note: To avoid depleting the hotspot’s battery, you are warned if the mobile

hotspot battery reaches 10 percent or less. To restart boosting, on the home screen, tap BatteryBoost.

Get Started

AirCard 815S Mobile Hotspot

Optional External Antennas

Using an external antenna might be recommended in areas of lower coverage to improve your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert the connectors carefully to avoid damage to your device.

Figure 4. External antennas with TS-9 connectors

Customize the Mobile Hotspot Settings

You can personalize the mobile hotspot and change its settings using the following methods:

• On the device touch screen. Customize your device settings and change basic Wi-Fi

settings from the mobile hotspot.

• On the web page. Use a browser to access the mobile hotspot and make more detailed

settings changes.

Log In to Your Mobile Hotspot Web Page

Your mobile hotspot comes configured and ready to use as is. You can use the mobile hotspot web page to manage advanced settings.

 To log in to your mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

Get Started

AirCard 815S Mobile Hotspot

The default password is attadmin. The password is case-sensitive.

Get Started

2. Use Your Mobile Hotspot

This chapter explains how to use your mobile hotspot. The chapter covers the following topics:

• View Data Usage

• View Alerts

• Manage Your Broadband Network Connection

• Connect to Wi-Fi

• Manage Wi-Fi

• Manage Wi-Fi Security

AirCard 815S Mobile Hotspot

View Data Usage

You can view an estimate of your data usage on the touch screen and on the mobile hotspot web page. The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session.

View Estimated Data Usage on the Mobile Hotspot

 To view estimated data usage on the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

Data usage

The LCD screen shows the estimated data usage for the current billing cycle. Tapping in the data usage area provides more detailed information and options for configuring usage limit warnings.

View Data Usage on the Mobile Hotspot Web Page

 To view data usage information on the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

The mobile hotspot web page displays the data usage for the current billing cycle and for the current broadband session.

Data usage

View Messages

You can view messages from the mobile hotspot or the mobile hotspot web page.

View Messages From the Mobile Hotspot

 To view messages from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the > button and then tap the Messages button.

The Messages screen displays.

4. T

ap the message to read the full text.

If you are logged in as an administrator, the Messages option on the side menu indicates unread network messages. on the mobile hotspot web page.

Y ou can view SMS messages from your network service provider

View Messages From the Mobile Hotspot Web Page

 To view messages from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Messages.

The password is case-sensitive.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

A list of messages displays, showing the first portion of the text.

5. Click a message to read the full text.

Delete a Message From the Mobile Hotspot

 To delete a message from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the > button and then tap the Messages button.

The Messages screen displays.

4. T

ap the message.

5. T

ap the Delete button.

The message is deleted.

Delete a Message From the Mobile Hotspot Web Page

 To delete a message from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Messaging.

A list of messages displays, showing the first portion of the text.

5. Select the message and click the Delete button.

The message is deleted.

The password is case-sensitive.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

View Alerts

Your mobile hotspot displays alerts to advise you of device status changes. When there are outstanding alerts, an alert icon displays on the lock screen. When you bypass the lock screen, any outstanding alert is displayed. You must read each alert before the home screen displays. Alerts remain as long as the issues that cause them are active. When the issues are resolved, the alerts are removed automatically.

View Alerts From the Mobile Hotspot Web Page

 To view alerts from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

Follow the instructions in each alert to address the conditions that caused it to display .

The password is case-sensitive.

Manage Your Broadband Network Connection

Alert

You can view the mobile broadband network status, turn domestic data on and off, and turn international roaming on and off.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

View Mobile Broadband Network Status From the Mobile Hotspot

 To view network status from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home page displays.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the Broadband button.

The Broadband screen displays the network status.

5. T

o view details about the network status, tap the Network Status button.

The Network Status screen displays.

View Mobile Broadband Network Status From the Mobile Hotspot Web Page

 To view network status from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings >

The password is case-sensitive.

About.

The About page displays.

5. V

iew the Network Status section.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Turn Domestic Data On and Off From the Mobile Hotspot

 To turn domestic data on and off from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home page displays.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the Broadband button.

The Broadband screen displays.

5. T

ap the Domestic Data > button.

The Domestic Data screen displays.

6. T

ap the Domestic Data button.

Your settings are saved.

Turn Domestic Data On and Off From the Mobile Hotspot Web Page

 To turn domestic data on and off from the mobile hotspot:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

The home page displays.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

4. Select Settings > Mobile Broadband > Preferences.

5. Click the Domestic Data button.

The Save and Cancel buttons display at the bottom of the page.

6. Click the Save button.

Your settings are saved.

Turn International Roaming On and Off From the Mobile Hotspot

Before you turn on international roaming, make sure that you are aware of any extra charges for data that you might incur.

 To turn international roaming on and off:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home page displays.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the Broadband button.

The Broadband screen displays.

5. T

ap the International Roaming > button.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

The International Roaming screen displays.

6. T

ap the International Roaming button.

Your settings are saved.

Turn International Roaming On and Off From the Mobile Hotspot Web Page

Before you turn on international roaming, make sure that you are aware of any extra charges for data that you might incur.

 To turn international roaming on and off:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Mobile Broadband > Preferences.

5. Click the International Roaming button.

The Save and Cancel buttons display at the bottom of the page.

6. Click the Save button.

Your settings are saved.

The password is case-sensitive.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Connect to Wi-Fi

You can connect up to 15 Wi-Fi devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your mobile hotspot network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks, see View Mobile Broadband Network Status From the Mobile Hotspot on page 24.

You can add a Wi-Fi device to your Wi-Fi network manually. If the device that you are adding is WPS enabled, you can use the WPS method to connect the device without using the Wi-Fi password.

Connect Using the Wi-Fi Password

 To connect using the Wi-Fi password:

1. On the Wi-Fi device, view the list of available Wi-Fi networks.

2. Connect to the network that corresponds to your mobile hotspot network as displayed on the

LCD screen.

3. When prompted, enter the Wi-Fi password for your mobile hotspot network.

The Wi-Fi password displays on the mobile hotspot LCD screen. If the screen is turned of

f, press and quickly release the Power button to wake the mobile hotspot.

Add a WPS-Enabled Device

You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password, using the mobile hotspot or the mobile hotspot web page.

Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot

 To add a WPS-enabled Wi-Fi device from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

4. Tap the WPS button.

The WPS screen displays.

5. T

o view both WPS buttons if you use a guest network, scroll down.

The screen displays the WPS for Main W

i-Fi button and the WPS for Guest Wi-Fi

button.

6. Tap the WPS for Main Wi-Fi button or the WPS for Guest Wi-Fi button.

A screen displays that shows the remaining seconds to connect with WPS.

7. Within two minutes, press the WPS button on the Wi-Fi device that you want to connect.

Your mobile hotspot and the Wi-Fi device communicate and establish the connection.

Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot Web Page

 To add a WPS-enabled Wi-Fi device from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select W

The password is case-sensitive.

i-Fi > Connect.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

5. Click the WPS button for either the main Wi-Fi or guest Wi-Fi network (if available).

6. Click the button for the WPS method that you want to use:

• WPS button pairing. If the device that you want to connect includes a WPS key

the WPS button pairing button and, within two minutes (120 seconds), press the device’

• Enter WPS PIN. If a WPS pin is associated with the device that you want to connect,

click the Enter WPS PIN button and enter the device’

Your mobile hotspot and the Wi-Fi device communicate and establish the connection.

s WPS key.

s WPS PIN.

, click

Manage Wi-Fi

Advanced users can set up the Wi-Fi radio of the mobile hotspot to meet their Wi-Fi needs by

customizing settings on the mobile hotspot web page. On the mobile hotspot web page, the following Wi-Fi profiles are available:

• Default, main W

• 5 GHz W

• Dual-band W

By default, main Wi-Fi is enabled and both dual-band Wi-Fi and guest Wi-Fi are disabled. If your place of business does not allow Wi-Fi or for any other reason you want to disable Wi-Fi and use the mobile hotspot only in tethered mode, the mobile hotspot gives you that option.

Note: Whenever you change Wi-Fi settings, any devices connected to the

i-Fi. Share your main Wi-Fi with 5 GHz devices that you trust.

mobile hotspot are disconnected and might need to be reconnected.

Turn On 5 GHz Wi-Fi From the Mobile Hotspot

When all of your devices support 5 GHz Wi-Fi, use 5 GHz Wi-Fi for faster downloads.

i-Fi. Share your main Wi-Fi with 2.4 GHz devices that you trust.

i-Fi. Share your Wi-Fi with 2.4 GHz and 5 GHz devices.

 To turn 5 GHz Wi-Fi on and off from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

3. Tap the Wi-Fi button.

4. Tap the Band button.

The Wi-Fi Band screen displays.

5. T

ap the 5 GHz radio button.

A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss.

6. T

ap the OK button.

Your settings are saved.

Turn On 5 GHz Wi-Fi From the Mobile Hotspot Web Page

When all of your devices support 5 GHz Wi-Fi, use 5 GHz Wi-Fi for faster downloads.

 To turn on 5 GHz Wi-Fi from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select W

The password is case-sensitive.

i-Fi > Options.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

5. Select 5GHz Only.

The Save and Cancel buttons display at the bottom of the page.

6. Click the Save button.

A message displays telling you that to save this change, your device must restart Wi-Fi connections.

7. Click the Save button.

Your settings are saved.

Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page

The mobile hotspot can broadcast Wi-Fi signals in the 2.4 GHz and 5 GHz Wi-Fi bands. Note that the overall throughput speed could decrease when Wi-Fi dual-band is enabled.

 To turn on dual-band Wi-Fi from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select W

5. Select Dual-Band 2.4 & 5 GHz.

The password is case-sensitive.

i-Fi > Options.

The Save and Cancel buttons display at the bottom of the page.

6. Click the Save button.

A message displays telling you that to save this change, your device must restart Wi-Fi connections.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

7. Click the Save button.

Your settings are saved.

Specify Wi-Fi Settings From the Mobile Hotspot

 To specify the Wi-Fi settings from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. Tap the Options button.

The Wi-Fi Options screen displays.

5. T

ap the Wi-Fi Signal button.

The Wi-Fi Signal screen displays.

6. T

o turn the Wi-Fi signal on or off, tap the Wi-Fi Signal button.

A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss.

7. T

ap the OK button.

Your settings are saved.

8. T

o set the Wi-Fi range, do the following:

a. T

ap the Wi-Fi button.

The Wi-Fi screen displays.

b. T

ap the Options button.

The Wi-Fi Options screen displays.

c. T

ap the Wi-Fi Range button.

The Wi-Fi Range screen displays.

d. T

ap the Standard or Extended radio button.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss.

e. Tap the OK button. Your settings are saved.

9. T

o power down the Wi-Fi radio after a set period of inactivity, do the following:

a. T

ap the Wi-Fi button.

The Wi-Fi screen displays.

b. T

ap the Options button.

The Wi-Fi Options screen displays.

c. T

ap the Wi-Fi Standby button.

The Wi-Fi Standby screen displays.

d. T

ap the radio button for the selection that you want.

Your settings are saved.

Use the mobile hotspot web page to set up a profile that is more detailed than the basic profiles of

fered on the mobile hotspot.

Change Wi-Fi Settings From the Mobile Hotspot Web Page

 To select a Wi-Fi profile or create a custom profile on the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select W

The password is case-sensitive.

i-Fi > Options.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

5. Click the Wi-Fi network to select it.

o change the maximum number of devices that can connect to the Wi-Fi network:

6. T

a. In the Max Connected Devices menu, select a number b. Click the arrow buttons to change the numbers in the Main W

i-Fi and Guest Wi-Fi

fields.

7. Set the Wi-Fi channel.

Best practice is to set the channel to Auto.

The mobile hotspot chooses the channel that

provides the least interference.

8. Set the Wi-Fi bandwidth.

You can set this to 20 MHz or 40 MHz.

9. T

o allow the Wi-Fi information to be displayed on the mobile hotspot home screen, leave the

Wi-Fi Info on Home check box selected.

10. Set the Wi-Fi range.

Selecting the Extended radio button expands the range of the mobile hotspot. setting uses more battery power than the Standard setting.

11. Specify advanced connection settings:

• RTS Threshold.

The smallest packet size (in bytes) used by the Request to

Send/Clear to Send handshaking protocol. Best practice is to use a value of 2347. If you are experiencing inconsistent data flow,

you can make minor changes to this value to try to alleviate the problem.

• Fragmentation Threshold. The largest allowable size (in bytes) for a packet.

If a packet is larger than the threshold, it is sent in multiple packets, which can affect network performance. Keep this value as large as possible (up to 2346).

12. Click the Save button.

This

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss.

13. Click the OK button.

Your settings are saved.

Turn Guest Wi-Fi On and Off

Guest Wi-Fi lets temporary visitors access your Wi-Fi mobile hotspot without having to share your main Wi-Fi password. Guest Wi-Fi uses the same band (2.4 GHz or 5 GHz) as your main Wi-Fi.

Turn Guest Wi-Fi On and Off From the Mobile Hotspot

 To enable Guest Wi-Fi from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. Tap the Guest Wi-Fi toggle button.

The Guest Wi-Fi screen displays.

5. T

ap the Guest W-Fi button.

A message displays telling you that changing the Wi-Fi info will temporarily cause connectivity loss.

6. T

ap the OK button.

Your settings are saved. For information about how to set up a guest timer from the mobile hotspot, see Set the

Guest Wi-Fi With a Timer on page 38.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Turn Guest Wi-Fi On and Off From the Mobile Hotspot Web Page

 To enable guest Wi-Fi from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select W

i-Fi > Connect.

5. Click the Guest Wi-Fi Edit button.

The password is case-sensitive.

6. Click the Guest W

i-Fi button.

The Save and Cancel buttons display at the bottom of the page.

7. T

o set a timer for the guest network, select the length of time in the Guest Timer menu.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

8. Click the Save button.

A message displays telling you that to save this change, your device must restart Wi-Fi connections.

9. Click the Save button.

Your settings are saved. For information about how to set up a guest timer, see Set the Guest Wi-Fi With a Timer

on page 38.

Set the Guest Wi-Fi With a Timer

Share a connection using guest Wi-Fi and set how long it stays active.

 To set up a Guest Wi-Fi network with a timer:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. Tap the Guest Wi-Fi button.

Guests can now choose the Guest Wi-Fi network in their connection manager.

5. Scroll down and tap the Guest

Timer > button.

The Guest Wi-Fi Timer screen displays.

6. T

ap the Guest Wi-Fi Timer button.

A message displays telling you that changing Wi-Fi settings will temporarily cause connectivity loss.

7. T

ap the OK button.

The guest Wi-Fi timer is turned on.

8. T

o change the length of time, drag the hour slider to the setting that you want and then tap

the Save button. Your settings are saved.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Manage Wi-Fi Security

Note: When you change the Wi-Fi settings, the mobile hotspot resets. Any

devices connected to the mobile hotspot are disconnected when the mobile hotspot resets.

Change Wi-Fi Network Names and Passwords

The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices.

The procedure to change the main and guest Wi-Fi network names and passwords is the same. The following settings differ:

• Main Wi-Fi. For added security, you can prevent the main Wi-Fi network name and

password from displaying on the mobile hotspot’s home screen.

• Guest W

each time you enable guest Wi-Fi.

i-Fi. For added security , you can specify that the guest Wi-Fi password changes

Change Wi-Fi Network Name and Password From the Mobile Hotspot

 To change network names and passwords from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. To change the network name and password for main Wi-Fi, tap the Main Wi-Fi button.

The Main Wi-Fi screen displays.

5. T

ap the Pencil (Edit) icon beside the name or password to be changed.

A message displays telling you that currently connected devices must re-authenticate to the network with the updated info.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

6. Tap the OK button.

7. Enter the new Wi-Fi name and password.

You can tap the x button to clear your entry

8. T

ap the Done button.

Your settings are saved.

Change Wi-Fi Network Names and Passwords From the Mobile Hotspot Web Page

 To change network names and passwords from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

The password is case-sensitive.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

4. Select Wi-Fi > Connect.

5. Click the Edit button for the main Wi-Fi or for the guest Wi-Fi network.

6. Change the Wi-Fi Name and Wi-Fi Password fields as desired.

7. T

o create a new guest password each time you power on the mobile hotspot, select the

Generate Passphrase check box. The Save and Cancel buttons display at the bottom of the page.

8. Click the Save button.

A message displays telling you that to save this change, your device must restart Wi-Fi connections.

9. Click the Save button.

Your settings are saved. All devices that were connected must reconnect with the new name and password.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Change Wi-Fi Encryption Settings

For information about Wi-Fi security, see Security Credentials on page 14.

 To change the type of security used for main and secondary or guest Wi-Fi:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

The home page displays.

4. Select W

i-Fi > Connect.

5. Click the Edit button for the main Wi-Fi or for the guest Wi-Fi network.

6. In the Encryption menu for main Wi-Fi or guest Wi-Fi, select a security option:

• WP

A2 Personal AES. Strong security supported by newer Wi-Fi devices, the default.

Use Your Mobile Hotspot

AirCard 815S Mobile Hotspot

• WPA/WPA2. Strong security supported by most Wi-Fi devices. Use WPA2 Personal

AES whenever possible.

• None. Anyone can access your Wi-Fi network without a password and you are

responsible for charges incurred. Best practice is not to select this option.

The Save and Cancel buttons display at the bottom of the page.

7. Click the Save button.

A message displays telling you that to save this change, your device must restart Wi-Fi connections.

8. Click the Save button.

Your settings are saved.

9. Reconnect your Wi-Fi devices, if necessary, using the new Wi-Fi credentials.

Use Your Mobile Hotspot

3. Manage Security

For information about Wi-Fi security settings, see Manage Wi-Fi Security on page 39.

The chapter covers the following topics:

• Change the Mobile Hotspot Web Page Login Settings

• Content Filter Levels

• Block Access to Websites

• Allow Access to Websites

• Block or Unblock Connected Devices

• Set Up an Internet Access Schedule

• Manage the Mobile Hotspot Screen Passcode Lock

• Turn On Read-Only Mode From the Mobile Hotspot Web Page

• Activate SIM Security

• Enable Port Forwarding

• Enable Port Filtering

AirCard 815S Mobile Hotspot

Change the Mobile Hotspot Web Page Login Settings

You can change the host name for the mobile hotspot web page. You can also change the password to access the mobile hotspot web page.

 To change the login settings for the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > General > Device.

5. In the Wi-Fi Manager field, change the URL used to connect to the mobile hotspot.

When you change settings, the Save and Cancel buttons display

6. In the Admin login field, change the password used to log in as an administrator

The password is case-sensitive.

Best practice is to set a more secure password. Enter a maximum of 31 characters.

7. Click the Save button.

Your settings are saved.

Manage Security

AirCard 815S Mobile Hotspot

Content Filter Levels

You can set up content filtering levels on the mobile hotspot with a free OpenDNS account. Content filters provide parental controls and phishing protection.

Set Up Content Filtering

To enable content filtering, you must log in to the mobile hotspot web page and be connected to the Internet.

 To enable content filtering:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Security > Content Filters.

The Content Filters page displays.

5. Select the Content Filters button.

The password is case-sensitive.

6. If you do not have an OpenDNS account, do the following:

Manage Security

AirCard 815S Mobile Hotspot

a. Click the Sign Up link.

b. Complete the fields to create your OpenDNS account. c. Click the Sign Up button.

7. If you already have an OpenDNS account, enter the user name and password.

8. When prompted, select a Filter Level radio button.

9. Click the Save button.

Your settings are saved.

Block Access to Websites

You can use website filters to block access to websites that you specify. You can also allow unrestricted access on specific computers and devices.

 To block access to a website:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

The password is case-sensitive.

Manage Security

AirCard 815S Mobile Hotspot

4. Select Security > Content Filters > Website Filters.

5. Select the Block List - block access to list of sites radio button.

The page adjusts.

6. Enter the website in the Site Name field and click the + button.

7. T

o allow unrestricted access on specific computers or devices, complete the Name and

MAC Address fields and click the + button.

8. Click the Save button.

Your settings are saved.

Allow Access to Websites

You can use website filters to set up a list of websites that can be accessed through the mobile hotspot broadband Internet connection. You can also allow unrestricted access to specific computers and devices.

 To set up website filters:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

The password is case-sensitive.

Manage Security

AirCard 815S Mobile Hotspot

4. Select Security > Content Filters > Website Filters.

5. Select the Allow List - only allow access to specified sites radio button.

The page adjusts.

6. Enter the website in the Site Name field and click the + button.

7. T

o allow unrestricted access on specific computers or devices, complete the Name and

MAC Address fields and click the + button.

8. Click the Save button.

Your settings are saved.

Block or Unblock Connected Devices

You can block specific devices from connecting to the mobile hotspot.

View Connected Devices From the Mobile Hotspot

 To view the connected devices from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

Manage Security

AirCard 815S Mobile Hotspot

4. Tap the Devices button.

The Connected Devices screen shows a list of connected devices.

View Connected Devices From the Mobile Hotspot Web Page

 To view the connected devices from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select W

The Connected Devices section of the page displays a list of devices connected to your network. If you notice a Wi-Fi device that you do not recognize, you can block that device from connecting to your Wi-Fi network.

i-Fi > Connect.

The password is case-sensitive.

Block Device Access From the Mobile Hotspot

You can prevent a device from reconnecting to the mobile hotspot and add it to the hotspot’s blocked list.

 To block device access:

1. T

o wake the device, press the Power button.

Manage Security

2. Tap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. Tap the Devices button.

The Wi-Fi Devices screen displays.

5. T

ap the device to block.

AirCard 815S Mobile Hotspot

There might be more than one page of connected devices.

6. T

ap the Block Device button.

The device is blocked.

Block a Device From the Mobile Hotspot Web Page

 To block device access:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays on the

home page.

4. Click the device name.

The device details display.

The password is case-sensitive.

5. Click the Block Device button.

6. When prompted, click the Block Device button again.

The device is blocked from your network.

Manage Security

AirCard 815S Mobile Hotspot

Unblock a Device From the Mobile Hotspot

 To unblock a device:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. Tap the Devices button.

The Wi-Fi Devices screen displays.

5. T

ap the Blocked Devices List button.

A list of blocked devices displays.

6. T

ap the device to unblock.

7. T

ap the Unblock button.

The device is no longer blocked.

Unblock a Device From the Mobile Hotspot Web Page

 To unblock a device from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive. The home page displays. A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays in the

right column of the page.

4. Select Security >

Access Control.

Manage Security

AirCard 815S Mobile Hotspot

The MAC Filter page displays.

5. From the MAC Filter Mode menu, select Black list - Block all in list.

The list of blocked devices displays.

6. Click the x button next to the device.

The device can access your network.

View a List of Blocked Devices From the Mobile Hotspot

 To view a list of blocked devices from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Wi-Fi button.

4. Select Devices.

The Connected Devices screen displays.

5. T

ap the Blocked Device List button.

The Blocked Device List screen displays. Devices display when the Blocked Device List feature is set to ON.

View a List of Blocked Devices From the Mobile Hotspot Web Page

 To view a list of blocked devices from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

Manage Security

AirCard 815S Mobile Hotspot

The home page displays.

Note: To view a list of connected devices, select Wi-Fi > Connect.

4. Select Security >

The Access Control page displays.

5. From the MAC Filter Mode menu, select Block list .

The list of blocked devices displays.

Access Controls.

Set Up an Internet Access Schedule

You can restrict which times during the week you allow Internet access.When you set up an access schedule, the Internet access is restricted except for the times you specify in schedule rules. Schedule rules automatically repeat weekly. When the Internet access is blocked according to the schedule, an icon displays on the lock screen. In this mode, you can still connect to the mobile hotspot over Wi-Fi.

 To set up an Internet access schedule from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Security > Schedule.

5. Select the Schedule button.

The password is case-sensitive.

Manage Security

AirCard 815S Mobile Hotspot

6. Click the Add Rule button.

7. Enter a name for the rule and select the days and times when you want to allow connections

to the mobile hotspot network.

8. Click the Save button.

Your settings are saved.

Manage the Mobile Hotspot Screen Passcode Lock

You can add a passcode to the lock screen that displays when the mobile hotspot is turned on and when you wake it. After you set up this passcode, you must enter it to unlock the lock screen to access the mobile hotspot home screen and menus.

Set the Screen Passcode Lock From the Mobile Hotspot

 To set the screen passcode lock:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

The home screen displays.

3. T

ap the Security button.

The Security screen displays.

4. T

ap the Screen Lock button.

The Screen Lock screen displays.

5. T

ap the Screen Lock button.

The Enter New Passcode screen displays.

6. T

ype the passcode.

7. T

ap the OK button.

Manage Security

AirCard 815S Mobile Hotspot

8. Type the passcode again to confirm.

9. T

ap the OK button.

Your settings are saved.

10. T

o edit the passcode, tap the Edit (pencil) button on this screen and enter a different

passcode.

Set the Screen Passcode Lock From the Mobile Hotspot Web Page

 To set the screen passcode lock:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Security > General.

5. Select the Passcode button.

The page adjusts.

6. Enter the passcode to unlock the mobile hotspot lock screen.

7. Click the Save button.

The password is case-sensitive.

Your settings are saved.

Remove the Screen Passcode Lock From the Mobile Hotspot

 To remove the screen passcode lock:

1. T

o wake the device, press the Power button.

Manage Security

AirCard 815S Mobile Hotspot

2. Tap the Home ( ) button.

The home screen displays.

3. T

ap the Security button.

The Security screen displays.

4. T

ap the Screen Lock button.

5. When prompted, enter the current passcode.

The screen passcode is turned off.

 Remove the Screen Passcode From the Mobile Hotspot Web

Page

 To set the screen passcode lock:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Security > General.

The Screen Passcode page displays.

5. Click the Passcode button to turn of

6. Click the Save button.

Your settings are saved.

The password is case-sensitive.

f the passcode.

Reset the Screen Passcode

You can log in to the mobile hotspot web page and reset the screen passcode lock.

Note: If you fail to enter the correct screen passcode 10 times in a row, you

are prompted to perform a factory reset. If this happens, you can perform the factory reset or log in to the mobile hotspot and reset the screen passcode.

Manage Security

AirCard 815S Mobile Hotspot

 To reset the screen passcode lock from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser.

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Security > General.

The Screen Passcode page displays.

5. Click the Reset Passcode button.

6. Enter the new passcode and click the Change button.

7. Click the Save button.

Your settings are saved.

The password is case-sensitive.

Turn On Read-Only Mode From the Mobile Hotspot Web Page

Turning on Read-Only mode prevents you or others from changing settings directly from the mobile hotspot touch screen. When Read-Only mode is on, you must log in to the mobile hotspot web page if you want to change the settings.

 To turn on read-only mode:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

Manage Security

AirCard 815S Mobile Hotspot

The home page displays.

4. Select Security > General.

5. Select the Read-Only Mode button.

The Save and Cancel buttons display at the bottom of the page.

6. Click the Save button.

Your settings are saved.

Activate SIM Security

You can create another level of security by establishing a PIN that you must enter before you can manage the network connection or view SMS messages.

 To activate SIM security:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Mobile Broadband > SIM Security.

The SIM Security page displays.

The password is case-sensitive.

5. Click the Activate button.

6. Enter your PIN and click the Save button.

If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM.

Manage Security

AirCard 815S Mobile Hotspot

Enable Port Forwarding

If your computer is hosting a server, you can enable port forwarding so that other users can access the server. With port forwarding, incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses.

Note: Port forwarding creates a security risk. When not required, leave port

forwarding disabled.

 To enable port forwarding:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Router > Port Forwarding.

5. Select the Enable radio button.

The page adjusts.

6. Enter the following port forwarding information:

• Label. Enter a descriptive name.

• IP. Enter the IP address of a connected device.

• Port. Enter the port number that the application uses.

• Protocol. If you are unsure, select TCP.

The password is case-sensitive.

7. Click the Save button.

Your settings are saved.

Manage Security

AirCard 815S Mobile Hotspot

Enable Port Filtering

You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security.

 To enable port filtering:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Router > Port Filtering.

5. From the Port Filtering list, select one of the following:

• Block List. Specific applications and services are not allowed to access the Internet

(block list).

• Allow List. Only specific applications and services are allowed to access the Internet

(allow list).

Only one list at a time can be active, either a block list or an allow list.

6. Identify the ports to filter.

Enter a meaningful label that describes the application or service.

The password is case-sensitive.

7. Enter the port being used.

8. Enter the communication protocol being used.

9. Click the Save button.

Your settings are saved.

Manage Security

4. Maintain Your Mobile Hotspot

The chapter covers the following topics:

• Extend Battery Life

• View Details About Your Mobile Hotspot

• Back Up and Restore Mobile Hotspot Settings

• Configure Mobile Broadband

• Enable DMZ

• Set LAN Options

• Update Mobile Hotspot Software and Firmware

• Turn Tethering On and Off From the Mobile Hotspot

AirCard 815S Mobile Hotspot

Extend Battery Life

The mobile hotspot, by default, is configured to optimize battery life. The following factors affect battery life:

• Screen brightness.

• Standby time.

• Data throughput.

• Mobile broadband signal strength (the better the signal, the longer the battery life).

• Wi-Fi range.

• Dual-band Wi-Fi (when all of your devices support 5 GHz Wi-Fi, dual-band Wi-Fi allows

faster downloads but uses more power).

• Guest Wi-Fi, when enabled, uses more power.

To extend the battery life, use any of the following methods:

• Adjust Wi-Fi settings.

• Adjust display settings.

• Use tethered USB.

Adjust Wi-Fi Settings to Optimize Battery Life

If the devices that you are connecting to your Wi-Fi network are always close to your mobile hotspot, shorten the Wi-Fi range. Set the standby timer to a shorter period

to minimize the wait time when no devices are connected to either Wi-Fi network before going into standby mode (the Wi-Fi radios turn off).

Note: When you change the Wi-Fi settings, any devices connected to the

mobile hotspot are disconnected and might need to be reconnected.

You can set the following Wi-Fi options to optimize battery life:

• Adjust the display settings. See Adjust Display Settings to Increase Battery Life on

page 64.

• Disable the Wi-Fi signal while you are using a tethered connection. See Turn Off Wi-Fi When the Hotspot Is Tethered on page 65.

• Set the Wi-Fi range to Standard, not Extended, and set the Wi-Fi standby to 5 minutes.

See

Adjust Wi-Fi Settings to Optimize Battery Life on page 63.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Adjust Display Settings to Increase Battery Life

Dim the screen to reduce the LCD screen’s brightness level. Set the screen time-out to a shorter period to reduce the amount of time the mobile hotspot waits without the LCD screen being touched before the screen turns blank.

Set the Display to Increase Battery Life From the Mobile Hotspot

 To adjust display settings to increase battery life from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the Display button.

A screen shows the current display settings.

5. Slide the Screen Brightness setting to the brightness that you want.

Your settings are saved.

6. T

ap the Display Timeout > button.

The Display Timeout screen displays.

7. T

ap the radio button for the selection that you want.

Your settings are saved.

Set the Display to Increase Battery Life From the Mobile Hotspot Web Page

 To adjust display settings to increase battery life from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

The home page displays.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

4. Select Settings > General > Device.

5. Adjust any of these settings:

• Display Brightness . From the menu, select the display brightness level.

• Display Timeout . From the menu, select a shorter time period.

6. Click the Save button.

Your settings are saved.

Turn Off Wi-Fi When the Hotspot Is Tethered

Use USB tethering to connect to the Internet from supported computers with a USB cable and charge the mobile hotspot battery at the same time.

Figure 5. Use the USB cable to tether the mobile hotspot to your computer

Turn off USB tethering if you only want to charge your mobile hotspot with your computer.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Turn Off Wi-Fi During Tethering From the Mobile Hotspot

 To enable USB tethering from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap Home ( ) button.

The home screen displays.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the T ethering button.

The USB Tethering screen displays.

5. T

ap the USB Tether Only (Disables Wi-Fi) radio button.

Your settings are saved.

View Details About Your Mobile Hotspot

You can view details about your device such as the model number, software version, and IMEI (International Mobile Station Equipment Identity).

View Details About Your Device From the Mobile Hotspot

 To view details about your device from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap Home ( ) button.

The home screen displays.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

3. Tap the > button and then tap the Settings button.

NEW

4. Tap the About button.

The About screen displays.

View Details About Your Device From the Mobile Hotspot Web Page

 To view details about your device from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

The home page displays.

Maintain Your Mobile Hotspot

4. Select Settings > About.

AirCard 815S Mobile Hotspot

Back Up and Restore Mobile Hotspot Settings

You can back up and restore mobile hotspot settings. Backing up and restoring are useful if you use more than one device and you want the same settings on all of your devices. You can also save your settings before resetting to factory defaults or changing the settings.

Back Up Mobile Hotspot Settings

 To back up mobile hotspot settings:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

The home page displays.

4. Select Settings > General > Software and Reset.

5. Click the Export button.

By default, the file (export.cfg) is saved to your Downloads folder

Restore Mobile Hotspot Settings

 To restore mobile hotspot settings:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

The password is case-sensitive.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

4. Select Settings > General > Software and Reset.

5. Click the Choose File button.

6. Navigate to the location where the export.cfg file is stored and select it.

By default, mobile hotspot setting files are saved to your Downloads folder.

7. Click the Import button.

Your mobile hotspot is restored with the imported file settings.

Configure Mobile Broadband

You can configure mobile broadband settings to view WAN details such as the active network, connection status, and signal strength. You can also adjust these settings to establish which users and applications can access your network.

Enable IP Pass-Through Mode

To turn off the mobile hotspot router functionality and assign the network IP address directly to the attached device, enable IP pass-through.

If you make this change, the attached device restarts using a different driver configuration.

WARNING:

If you enable this feature, Wi-Fi is disabled and you must use a USB cable to tether the device.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Note: This feature is available to Windows computer users. If you are a Mac

user, do not enable this option because you will be unable to access your device.

 To enable IP pass-through mode:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Router > Basic.

The password is case-sensitive.

5. In the LAN section, select the IP Passthrough Mode Enabled radio button.

6. Click the Save button.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Enable VPN Pass-Through

To connect to a corporate network using VPN, you must first enable VPN connections (pass-through).

 To enable VPN pass-through:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Router > Basic.

The password is case-sensitive.

5. In the LAN section, select the VPN Passthrough On radio button.

6. Click the Save button.

Your settings are saved.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Configure APN Details

Y our mobile hotspot comes preconfigured with the access point name (APN) for your network service provider.

The mobile hotspot checks the APN to determine the type of network connection to establish.

Add an APN for Another Network

 To add an APN for another network:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Mobile Broadband >

The APN screen displays.

5. Click the Add button.

6. Enter the name and password, if they are required for the network.

7. Select the network authentication mode:

• None

• PA

• CHAP

• P

AP or CHAP

The password is case-sensitive.

APN.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

8. Change the PDP (data protocol), if necessary:

• IPV4

• IPV6

• IPV4V6

9. Change the PDP roaming protocol, if necessary:

• None

• IPV4

• IPV6

• IPV4V6 Note: PDP roaming protocol is the IP protocol used while you are roaming

(for example when you are traveling and the roaming network does not support IPv6).

10. Click the Save button.

The entry is added to the table.

Select an APN to Use

 To select an APN to use:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Mobile Broadband >

The password is case-sensitive.

APN.

5. Select the Active radio button next to the APN entry.

The APN is selected.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

Remove an APN Entry

 To remove an APN entry:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Mobile Broadband >

5. Click the Delete button.

The APN is removed.

The password is case-sensitive.

APN.

Enable DMZ

In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address.

 To enable the DMZ and designate a computer to screen incoming traffic:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > Router > Basic.

The password is case-sensitive.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

The Router Basic page displays.

5. Scroll down to display the DMZ section.

6. Select the DMZ Enabled On radio button.

7. In the DMZ Address field, enter the IP address of the computer to which you want all data

sent. If the mobile hotspot is tethered using a USB cable, this address is 192.168.1.4. If the

mobile hotspot is connected using Wi-Fi, the first Wi-Fi client’

192.168.1.74.

8. Click the Save button.

s IP address is usually

Your settings are saved.

Set LAN Options

 To set the mobile hotspot’s LAN options:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser Enter http://attwifmanager/.

The mobile hotspot web page displays.

2. Enter the administrator login password.

The default password is attadmin. The home page displays.

The password is case-sensitive.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

3. Select Settings > Router > Basic.

4. In the LAN section, enter the appropriate details.

If the DHCP server is enabled, it automatically assigns an IP address to each device on the network and manages its configuration information.

The DNS mode setting specifies how the DNS servers are obtained. If you select the

Auto radio button, the servers use the DNS relay specified by the Internet provider

5. Click the Save button.

Your settings are saved.

Update Mobile Hotspot Software and Firmware

The mobile hotspot automatically checks for new software or firmware updates once a week. If an update becomes available, the mobile hotspot displays an alert. You can also check for updates manually without receiving an alert.

Update in Response to an Alert

 To update the mobile hotspot software or firmware in response to an alert:

1. T

o wake the device, press the Power button.

2. T

ap Home ( ) button.

The home screen displays.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

3. Open the alert.

The alert message displays.

4. Click the Download button.

When the download completes, the mobile hotspot displays an alert with an Install now button.

5. T

ap the Install now button.

After the update install completes, the mobile hotspot reboots.

Check for Software Updates From the Mobile Hotspot

 To update software from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap Home ( ) button.

The home screen displays.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the Software button.

The Software Update screen displays.

5. T

ap the Check for updates now button.

6. If an update is available, tap the Start Download button.

The update downloads.

7. T

ap the Update now button to install the update.

After the update install completes, the mobile hotspot reboots.

Update Software From the Mobile Hotspot Web Page

 To update software from the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The home page displays.

4. Select Settings > General > Software and Reset.

5. If the Check for update button displays, click it to see if a new update is available.

6. If an update is available, click the Start Download button.

The password is case-sensitive.

The update downloads.

7. Click the Update now button to install the update.

After the update install completes, the mobile hotspot reboots.

Turn Tethering On and Off From the Mobile Hotspot

Your mobile hotspot can connect to a computer with the micro USB cable using a tethered connection. You can turn tethering on and off.

 To turn tethering on and off from the mobile hotspot:

1. T

o wake the device, press the Power button.

2. T

ap Home ( ) button.

The home screen displays.

Maintain Your Mobile Hotspot

AirCard 815S Mobile Hotspot

3. Tap the > button and then tap the Settings button.

NEW

4. Tap the T ethering button.

The USB Tethering screen displays.

5. T

ap the USB Tethering button.

A message displays telling you that for you to save these settings, your device must restart.

6. T

ap the OK button.

The mobile hotspot restarts and your new setting takes effect.

Maintain Your Mobile Hotspot

5. Frequently Asked Questions

This chapter provides answers to possible questions about your mobile hotspot:

• Questions About Connecting and Disconnecting Devices and Accessing the Internet

• Questions About the Mobile Hotspot Web Page

• General Questions

AirCard 815S Mobile Hotspot

Questions About Connecting and Disconnecting Devices and Accessing the Internet

Review these topics for answers to questions about connecting and disconnecting devices and accessing the Internet.

What do I do if I can’t connect a device to the mobile hotspot?

If you are experiencing problems connecting to the mobile hotspot, try the following suggestions:

• Turn off your mobile hotspot and take the battery out, wait 10 seconds, put the battery

back in, and turn your mobile hotspot on.

• Restart your computer.

• Turn off or temporarily disable any security programs or firewalls.

• If possible, try using another computer or Wi-Fi device to connect to your mobile hotspot.

If you can, then the problem is with the device that cannot connect, not the mobile hotspot.

What do I do if I can’t access the Internet?

If you are connected to the mobile hotspot but cannot connect to the Internet, try the following suggestions:

• Check the display status on the mobile hotspot’s LCD screen.

• Make sure that network coverage is available in your area.

• Make sure that your micro SIM card is active and enabled with data services.

• Wait one to two minutes for the mobile hotspot to initialize.

• Confirm that your account is activated and that no other Internet connections are active.

• Switch your mobile hotspot off and on and restart your computer or Wi-Fi device.

How do I disconnect from the mobile broadband network?

Turning off domestic data and international roaming disconnects your mobile hotspot from the mobile broadband network. For more information, see

the Mobile Hotspot on page 25 and Turn International Roaming On and Off From the Mobile Hotspot on page 26.

Turn Domestic Data On and Off From

Why doesn’t the Connect or Disconnect button appear on the mobile hotspot web page?

You can use the Connect or Disconnect button only when you are logged in as an administrator.

Frequently Asked Questions

AirCard 815S Mobile Hotspot

 To log in as an administrator:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser.

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the password in the Sign In field.

The default password is attadmin.

4. Click the Sign In button.

The home page displays.

The password is case-sensitive.

How do I find out how many devices are connected to my mobile hotspot’s Wi-Fi networks?

The number next to the Wi-Fi button on the mobile hotspot’s LCD home screen is the number of users (or devices) connected to your Wi-Fi network. When you log in to the mobile hotspot web page, the number of connected devices displays on the home page.

What do I do if the No Signal icon displays?

If the No Signal icon ( ) displays, make sure that you are in your network service provider’s coverage area.

Why can’t my device access the mobile hotspot web page when connected to a VPN?

If you are using your mobile hotspot while connected to a VPN, you might not be able to access the mobile hotspot web page using http://attwifmanager/.

To directly access the mobile hotspot web page hosted on the device, enter the address http://192.168.1.1 in your browser

Why can’t my mobile hotspot connect to a computer running Windows Vista?

A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at

http://support.microsoft.com/kb/928233, or visit the Microsoft support website and search for

knowledge base article 928233.

Frequently Asked Questions

AirCard 815S Mobile Hotspot

What do I do if my mobile hotspot doesn’t connect to my service provider’s network?

If your mobile hotspot does not connect to your service provider’s mobile broadband network, try the following suggestions:

• Make sure that your micro SIM account is active. To check micro SIM status, contact your

wireless service provider.

• If you use a prepaid micro SIM card, make sure that the account balance is positive.

• If your mobile hotspot still does not connect, you might need to create or update the

default connection profile.

 To check the default connection profile settings:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the mobile hotspot password.

The default password is attadmin. The home page displays.

4. Select Settings > Mobile Broadband >

5. Review ISP settings.

The password is case-sensitive.

APN.

Questions About the Mobile Hotspot Web Page

Review these topics for answers to questions about the mobile hotspot web page.

How do I go back to the mobile hotspot web page?

 To view the mobile hotspot web page:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

Frequently Asked Questions

AirCard 815S Mobile Hotspot

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin. The password is case-sensitive. The mobile hotspot web page displays.

What do I do if I forget my attadmin login password?

The default attadmin login password is attadmin, and the mobile hotspot web page URL is http://attwifmanager/.

If you changed the attadmin login password and can’t remember the password that you created, you must reset the mobile hotspot back to factory defaults. See

Hotspot on page 93.

Reset the Mobile

General Questions

Review these topics for answers to general questions about the mobile hotspot.

What should I do if the o-ring on the back cover comes loose?

If the o-ring on the back cover comes loose from a corner, stretch it back across the corner and the back cover seals correctly

Why isn’t my battery charging?

If you are in a low-coverage area, are transferring a lot of data, or left the mobile hotspot in a hot location, the internal temperature of the mobile hotspot can rise above 45°C. In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology.

Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly.

If the device is left charging for over seven consecutive days, the device automatically enters a battery longevity mode to enhance the life of the battery . During this state, the device stops charging and allows the battery level to drop to and maintain at approximately 75 percent. The next time the device is plugged into a charger, it resumes charging.

Why is the Signal Strength indicator always low?

Y our mobile hotspot’ s reception is poor. Try moving it to a location with a clear view of the sky (for example, near a window).

Frequently Asked Questions

AirCard 815S Mobile Hotspot

Why is the download or upload speed slow?

Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile hotspot Wi-Fi devices. Review the following possibilities:

• Check your signal strength and network type (for example, LTE 4G is generally faster

than 3G).

• Check Wi-Fi interference by powering the mobile hotspot off and on to find a better Wi-Fi

channel.

• Change the Wi-Fi band from 2.4 GHz to 5 GHz.

• If the network signal is low, consider using external antennas or cradle the mobile hotspot

with built-in high-gain antennas.

The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?

The LCD screen dims to save energy. The LED continues to blink slowly to indicate that the mobile hotspot is still powered on. To wake the mobile hotspot, press and quickly release the Power button.

How do I find my computer’s IP address?

The steps for finding your computer’s IP address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation.

 To find the IP address on a Windows 7 , Windows Vista , or Windows XP device:

1. Open the command prompt window:

a. Select Start > Run. b. Enter cmd or command and click the OK button.

2. At the command prompt, enter ipconfig and press Enter.

3. Write down the IP address for the entry that relates to the Wi-Fi network connection.

The IP address might be listed under IPv4 Address or something similar.

 To find the IP address on a Windows 8 device:

1. In the Charms bar, click the Search button.

2. Select Command Prompt.

3. At the command prompt, enter ipconfig and press Enter.

4. Write down the IP address for the entry that relates to the Wi-Fi network connection.

The IP address might be listed under IPv4 Address or something similar.

Frequently Asked Questions

AirCard 815S Mobile Hotspot

 To find the IP address on a Mac OS X device:

1. From the Apple menu, select System Preferences > Network.

2. Select the Wi-Fi adapter.

The IP address is displayed in the right pane.

 To find the IP address on devices running other operating systems:

Refer to the user documentation for your operating system or computer.

How do I find a device’s MAC address?

You must know the MAC address for a device when you are doing the following:

• Assigning an IP address based on a MAC address (when using DHCP)

• Allowing or denying devices access to your Wi-Fi network (MAC filtering) Tip: To display a list of connected devices, including the MAC address of

each device, go to the mobile hotspot web page and log in as an administrator. The connected devices list appears on the left side of the home page. Click the device links to display IP and MAC addresses.

The steps for finding a device’s MAC address depend on the operating system. If your device runs an operating system not listed in the following procedures, see the appropriate operating system documentation.

 To find the MAC address on a Windows 7, Vista , or XP device:

1. Open the command prompt window:

a. Select Start > Run. b. Enter cmd or command and click the OK button.

2. At the command prompt, enter ipconfig /all and press Enter.

3. Write down the physical address for the entry that relates to the Wi-Fi network connection.

It appears as a series of numbers and letters. This is the MAC address of your Wi-Fi adapter.

 To find the MAC address on a Windows 8 device or newer:

1. In the Charms bar, click the Search button.

2. Select Command Prompt.

3. At the command prompt, enter ipconfig /all and press the Enter button.

4. Write down the physical address for the entry that relates to the Wi-Fi network connection.

It appears as a series of numbers and letters. This is the MAC address of your wireless adapter.

Frequently Asked Questions

AirCard 815S Mobile Hotspot

 To find the MAC address on a Mac OS X device:

1. From the Apple menu, select System Preferences > Network.

2. Select the Wi-Fi adapter that is connecting to the routing hardware.

3. Select Advanced.

4. Select Ethernet.

The Ethernet ID is displayed. This is the same as the MAC address.

What do I do if the Wi-Fi network name doesn’t appear in the list of networks?

If you do not see the mobile hotspot’s Wi-Fi networks from your Wi-Fi-enabled device, try these suggestions:

• Refresh the list of networks.

• If the LCD screen is dark, the Wi-Fi radio might be asleep. Press the Power button to

wake the mobile hotspot.

• If the mobile hotspot is tethered to your computer, make sure that Wi-Fi is set to stay on

when the mobile hotspot is tethered. See page 65.

• Check the Wi-Fi band settings and consider using the 2.4 GHz band for increased

compatibility with client devices.

Turn Off Wi-Fi When the Hotspot Is Tethered on

Frequently Asked Questions

6. Troubleshooting

This chapter provides suggestions for troubleshooting problems that might arise when you are

using your mobile hotspot. The chapter covers the following topics:

• View Alerts

• Reset the Mobile Hotspot

AirCard 815S Mobile Hotspot

View Alerts

Your mobile hotspot displays alerts to advise you of device status changes. See View Alerts on page 23.

SIM Not Installed

Ensure that the micro SIM card is installed correctly. The mobile hotspot comes with a preinstalled SIM. For information about replacing a SIM, see page 11.

SIM Error — Check SIM

Ensure that your network service provider’s micro SIM card is inserted in the mobile hotspot. If a problem still exists, contact customer service. The micro SIM card might be damaged and need replacing.

Replace a SIM Card on

SIM Locked

You can unlock the SIM.

 To unlock the micro SIM card from the mobile hotspot web page:

1. Contact customer service for the PIN to unlock the micro SIM card.

2. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser.

3. Enter http://attwifmanager/.

The mobile hotspot web page displays.

4. Enter the administrator login password.

The default password is attadmin. The password is case-sensitive. The home page displays.

5. Enter the micro SIM PIN when prompted.

6. Click the Save button.

Your settings are saved.

Temperature-Related Alerts

The mobile hotspot is designed to work over a wide temperature range. (For more information, see automatically if it goes out of the supported temperature range.

Environmental Specifications on page 96.) The mobile hotspot shuts down

Troubleshooting

AirCard 815S Mobile Hotspot

Move the device to an area where the temperature is more suitable and, if the mobile hotspot is too warm, make sure that the area is well ventilated and air can circulate around the device.

Note: The battery might not recharge if the mobile hotspot is outside the

operating temperature range.

Connection Alerts

Some connection alerts include instructions for resolving them. For other connection alerts, including those in the following table, contact customer service for assistance.

Table 2. Connection alerts

Alert Description

8 Operator determined barring 25 LLC or SNDCP failure 26 Insufficient resources 27 Missing or unknown APN 28 Unknown PDP address or type 29 User authentication failed 30 Activation rejected by GGSN 32 Service Option not supported 33 Service Option not subscribed 34 Service Option temporarily out of order 36 Regular deactivation 37 QoS not accepted 38 Network failure 39 Reactivation required 40 Feature not supported 41 Semantic error in the TFT operation 42 Syntactical error in the TFT operation 43 Unknown PDP context 44 PDP context without TFT already activated 45 Semantic errors in packet filters

Troubleshooting

AirCard 815S Mobile Hotspot

Table 2. Connection alerts (continued)

Alert Description

46 Syntactical errors in packet filters 67 Connection error 81 Invalid transaction identifier value 95 Semantically incorrect message 96 Invalid mandatory information 97 Message type nonexistent or not implemented 98 Message type not compatible with the protocol state 99 Information element non-existent or not implemented 100 Conditional IE error 101 Message not compatible with the protocol state 111 Protocol error, unspecified 256 Invalid Connection ID 258 Invalid PRI NSAPI 259 Invalid Field 260 SNDCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeout 266 PDP Inactivate Max Timeout 267 PDP Lower layer Error 268 PDP Duplicate 269 UE RAT Change

Troubleshooting

AirCard 815S Mobile Hotspot

Reset the Mobile Hotspot

You can reset the mobile hotspot to the factory settings. This is useful if you forgot your attadmin login password for the mobile hotspot web page.

If you reset the mobile hotspot, all of your customizations are lost. If you want to keep them, save them before doing the reset and restore them afterward. See Back Up and Restore

Mobile Hotspot Settings on page 68.

Note: When you reset the mobile hotspot, any currently connected devices

lose access and must be reconnected after the mobile hotspot restarts.

Reset the Mobile Hotspot From the Mobile Hotspot

 To reset the mobile hotspot to its factory settings:

1. T

o wake the device, press the Power button.

2. T

ap the Home ( ) button.

3. T

ap the > button and then tap the Settings button.

NEW

4. Tap the About button.

The About screen displays.

5. T

ap the Factory Reset > button.

The Factory Reset screen displays.

6. T

ap the Factory Reset button.

A message displays telling you that devices currently connected will lose Internet access.

7. T

ap the OK button.

The mobile hotspot resets to its factory settings.

Troubleshooting

AirCard 815S Mobile Hotspot

Reset the Mobile Hotspot From the Mobile Hotspot Web Page

 To reset the mobile hotspot to its factory settings:

1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web

browser

2. Enter http://attwifmanager/.

The mobile hotspot web page displays.

3. Enter the administrator login password.

The default password is attadmin.

The password is case-sensitive.

The home page displays.

4. Select Settings > General > Software and Reset.

5. Click the Reset button.

A message displays telling you that devices currently connected will lose Internet access.

6. Click the OK button.

The mobile hotspot returns to its factory settings.

Troubleshooting

A. Specifications

This appendix covers the following topics:

• Mechanical Specifications

• Environmental Specifications

AirCard 815S Mobile Hotspot

Mechanical Specifications

Table 3. Physical dimensions

Parameter Dimension

Weight 132 g (4.66 oz) Length 112 mm (4.41 in.) Width 69 mm (2.7 in.) Thickness 15 mm (.59 in.)

Environmental Specifications

Table 4. Recommended operating and storage temperatures

Environment Temperature

Operating temperature

Storage temperature

0°C to 35°C (32 F to 95°F)

–10°C to +60°C (14°F to 140°F)

Specifications

B. Tips and Safety Guidelines for

Lithium-Ion Batteries

Battery Tips

• Charge batteries in a room-temperature environment, which is generally between 68° F

and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C).

• If a battery exhibits significantly shorter runtime or discharge capacity compared to new, it

may have reached the end of its reasonable lifetime; consider replacing it.

• A battery that does not charge or exhibits excessive charging time may have reached the

end of its life and may need to be replaced.

• All batteries degrade and lose charge capacity over time as a result of use or storage,

and eventually need to be replaced.

• Batteries are best stored in a cool, dark, dry place. A void storage in direct sunlight and in

vehicles parked outdoors.

• Batteries may get warm while charging and discharging; this is normal behavior for all

batteries.

• Use the AC adapter and the USB cable that came with this device.

• Use the latest firmware; check for updates on a regular basis.

• Device performance and runtime are affected by workload or usage. Higher workloads or

usage can lead to higher battery temperatures and faster battery power consumption.

• Streaming large amounts of data affects the power consumption and reduces the

operating time of the battery.

General Battery Safety

• Stop using a battery if its case appears damaged, swollen, or compromised. Examples

include, but are not limited to, leaking, odors, dents, corrosion, rust, cracks, swelling, melting, and scratches.

• Do not expose batteries to fire or other heat- generating environments.

• Do not place the battery or the device in areas that may get hot. Examples include, but

are not limited to, on or near a space heater, cooking surface, cooking appliance, iron, radiator, or fireplace.

AirCard 815S Mobile Hotspot

• Do not get the battery or the device wet. Even though they may dry and appear to operate

normally, the circuitry can slowly corrode and defeat its safety circuitry.

• Do not crush, puncture, deform, or put a high degree of pressure on the battery, which

can cause an internal short circuit, resulting in overheating.

• Avoid dropping the battery or the device. Dropping it, especially on a hard surface, may

cause damage to the battery and the device. If you suspect damage to the battery or the device, replace it.

• When the battery is outside the device, do not allow the battery to come in contact with

metal objects, such as coins, keys, jewelry, or tools.

• Do not disassemble or modify batteries. Do not use a battery for anything other than its

intended purpose.

Appropriate Batteries and Chargers

• Use only approved batteries in the device. Only purchase products and accessories

recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty.

• Do not use incompatible batteries and chargers. Some websites and second-hand

dealers, not associated with reputable manufacturers and carriers, may sell incompatible or even counterfeit batteries and chargers.

• If you are unsure about whether a replacement battery or charger is compatible, contact

NETGEAR.

Battery Disposal

• Disposal regulations vary by region. Dispose of old batteries and equipment in

compliance with your local regulations.

• Proper disposal might include recycling programs for batteries, cell phones, or other

electronic waste.

• Do not dispose of batteries in a fire.

Tips and Safety Guidelines for Lithium-Ion Batteries

Netgear AC815S User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

AirCard 815S Mobile Hotspot

Contents

1. Get Started

Meet Your Mobile Hotspot

Status LED

Dust and Water Resistance

Set Up Your Mobile Hotspot

Recharge the Battery

Replace a SIM Card

LCD Touch Screen Home

Connect to the Internet

Security Credentials

NETGEAR AirCard App for Smartphones and Tablets

Connect to the Mobile Hotspot With Tethering

BatteryBoost a Smartphone

Optional External Antennas

Customize the Mobile Hotspot Settings

Log In to Your Mobile Hotspot Web Page

2. Use Your Mobile Hotspot

View Data Usage

View Estimated Data Usage on the Mobile Hotspot

View Data Usage on the Mobile Hotspot Web Page

View Messages

View Messages From the Mobile Hotspot

View Messages From the Mobile Hotspot Web Page

Delete a Message From the Mobile Hotspot

Delete a Message From the Mobile Hotspot Web Page

View Alerts

View Alerts From the Mobile Hotspot Web Page

Manage Your Broadband Network Connection

View Mobile Broadband Network Status From the Mobile Hotspot

View Mobile Broadband Network Status From the Mobile Hotspot Web Page

Turn Domestic Data On and Off From the Mobile Hotspot

Turn Domestic Data On and Off From the Mobile Hotspot Web Page

Turn International Roaming On and Off From the Mobile Hotspot

Turn International Roaming On and Off From the Mobile Hotspot Web Page

Connect to Wi-Fi

Connect Using the Wi-Fi Password

Add a WPS-Enabled Device

Manage Wi-Fi

Turn On 5 GHz Wi-Fi From the Mobile Hotspot

Turn On 5 GHz Wi-Fi From the Mobile Hotspot Web Page

Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page

Specify Wi-Fi Settings From the Mobile Hotspot

Change Wi-Fi Settings From the Mobile Hotspot Web Page

Turn Guest Wi-Fi On and Off

Set the Guest Wi-Fi With a Timer

Manage Wi-Fi Security

Change Wi-Fi Network Names and Passwords

Change Wi-Fi Encryption Settings

3. Manage Security

Change the Mobile Hotspot Web Page Login Settings

Content Filter Levels

Set Up Content Filtering

Block Access to Websites

Allow Access to Websites

Block or Unblock Connected Devices

View Connected Devices From the Mobile Hotspot

View Connected Devices From the Mobile Hotspot Web Page

Block Device Access From the Mobile Hotspot

Block a Device From the Mobile Hotspot Web Page

Unblock a Device From the Mobile Hotspot

Unblock a Device From the Mobile Hotspot Web Page

View a List of Blocked Devices From the Mobile Hotspot

View a List of Blocked Devices From the Mobile Hotspot Web Page

Set Up an Internet Access Schedule

Manage the Mobile Hotspot Screen Passcode Lock

Set the Screen Passcode Lock From the Mobile Hotspot

Set the Screen Passcode Lock From the Mobile Hotspot Web Page

Remove the Screen Passcode Lock From the Mobile Hotspot

Reset the Screen Passcode

Turn On Read-Only Mode From the Mobile Hotspot Web Page

Activate SIM Security

Enable Port Forwarding

Enable Port Filtering

4. Maintain Your Mobile Hotspot