Netgear AC815S User Manual
AirCard 815S Mobile Hotspot
User Manual
March 2016
202-11595-01
350 East Plumeria Drive
San Jose, CA 95134
USA
AirCard 815S Mobile Hotspot
Support
Contact your Internet service provider for technical support.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.
2
Contents
Chapter 1 Get Started
Meet Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Dust and Water Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Set Up Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Replace a SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LCD Touch Screen Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
NETGEAR AirCard App for Smartphones and Tablets. . . . . . . . . . . . . . . . . . . . . . 15
Connect to the Mobile Hotspot With Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . 15
BatteryBoost a Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Optional External Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Customize the Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Log In to Your Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 2 Use Your Mobile Hotspot
View Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
View Estimated Data Usage on the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . 20
View Data Usage on the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . 20
View Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
View Messages From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
View Messages From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . 21
Delete a Message From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delete a Message From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . 22
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
View Alerts From the Mobile Hotspot Web Page. . . . . . . . . . . . . . . . . . . . . . . 23
Manage Your Broadband Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
View Mobile Broadband Network Status From the Mobile Hotspot . . . . . . . 24
View Mobile Broadband Network Status From the Mobile Hotspot
Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Turn Domestic Data On and Off From the Mobile Hotspot . . . . . . . . . . . . . . 25
Turn Domestic Data On and Off From the Mobile Hotspot Web Page . . . . . 25
Turn International Roaming On and Off From the Mobile Hotspot . . . . . . . . 26
Turn International Roaming On and Off From the Mobile Hotspot
Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect Using the Wi-Fi Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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AirCard 815S Mobile Hotspot
Add a WPS-Enabled Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Turn On 5 GHz Wi-Fi From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . 30
Turn On 5 GHz Wi-Fi From the Mobile Hotspot Web Page . . . . . . . . . . . . . . 31
Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page . . . . . . . . . . . . . 32
Specify Wi-Fi Settings From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . 33
Change Wi-Fi Settings From the Mobile Hotspot Web Page . . . . . . . . . . . . . 34
Turn Guest Wi-Fi On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Set the Guest Wi-Fi With a Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manage Wi-Fi Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Change Wi-Fi Network Names and Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 39
Change Wi-Fi Encryption Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 3 Manage Security
Change the Mobile Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . 45
Content Filter Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Set Up Content Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Block Access to Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Allow Access to Websites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Block or Unblock Connected Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
View Connected Devices From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . 49
View Connected Devices From the Mobile Hotspot Web Page . . . . . . . . . . . 50
Block Device Access From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . 50
Block a Device From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . 51
Unblock a Device From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Unblock a Device From the Mobile Hotspot Web Page. . . . . . . . . . . . . . . . . . 52
View a List of Blocked Devices From the Mobile Hotspot . . . . . . . . . . . . . . . 53
View a List of Blocked Devices From the Mobile Hotspot Web Page . . . . . . 53
Set Up an Internet Access Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manage the Mobile Hotspot Screen Passcode Lock . . . . . . . . . . . . . . . . . . . . . . 55
Set the Screen Passcode Lock From the Mobile Hotspot . . . . . . . . . . . . . . . . 55
Set the Screen Passcode Lock From the Mobile Hotspot Web Page. . . . . . . 56
Remove the Screen Passcode Lock From the Mobile Hotspot . . . . . . . . . . . . 56
Reset the Screen Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Turn On Read-Only Mode From the Mobile Hotspot Web Page. . . . . . . . . . . . . 58
Activate SIM Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Enable Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 4 Maintain Your Mobile Hotspot
Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Adjust Wi-Fi Settings to Optimize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . 63
Adjust Display Settings to Increase Battery Life . . . . . . . . . . . . . . . . . . . . . . . 64
Turn Off Wi-Fi When the Hotspot Is Tethered . . . . . . . . . . . . . . . . . . . . . . . . . 65
View Details About Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
View Details About Your Device From the Mobile Hotspot . . . . . . . . . . . . . . 66
4
AirCard 815S Mobile Hotspot
View Details About Your Device From the Mobile Hotspot Web Page . . . . . 67
Back Up and Restore Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Back Up Mobile Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Restore Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configure Mobile Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Enable IP Pass-Through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Enable VPN Pass-Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configure APN Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Update Mobile Hotspot Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 77
Update in Response to an Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Check for Software Updates From the Mobile Hotspot . . . . . . . . . . . . . . . . . 78
Update Software From the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . 78
Turn Tethering On and Off From the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . 79
Chapter 5 Frequently Asked Questions
Questions About Connecting and Disconnecting Devices and
Accessing the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
What do I do if I can’t connect a device to the mobile hotspot? . . . . . . . . . . 82
What do I do if I can’t access the Internet?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . 82
Why doesn’t the Connect or Disconnect button appear on the
mobile hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How do I find out how many devices are connected to my
mobile hotspot’s Wi-Fi networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
What do I do if the No Signal icon displays? . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Why can’t my device access the mobile hotspot web page
when connected to a VPN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Why can’t my mobile hotspot connect to a computer
running Windows Vista?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
What do I do if my mobile hotspot doesn’t connect
to my service provider’s network?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Questions About the Mobile Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . 84
How do I go back to the mobile hotspot web page? . . . . . . . . . . . . . . . . . . . . 84
What do I do if I forget my attadmin login password? . . . . . . . . . . . . . . . . . . 85
General Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
What should I do if the o-ring on the back cover comes loose? . . . . . . . . . . 85
Why isn’t my battery charging? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Why is the Signal Strength indicator always low? . . . . . . . . . . . . . . . . . . . . . . 85
Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . 86
The LCD screen is not lit. How do I know if the mobile hotspot
is still powered on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
What do I do if the Wi-Fi network name doesn’t appear
in the list of networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5
AirCard 815S Mobile Hotspot
Chapter 6 Troubleshooting
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Temperature-Related Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Connection Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Reset the Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Reset the Mobile Hotspot From the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . 93
Reset the Mobile Hotspot From the Mobile Hotspot Web Page . . . . . . . . . . 94
Appendix A Specifications
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Appendix B Tips and Safety Guidelines for Lithium-Ion Batteries
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
General Battery Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Appropriate Batteries and Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
6
1. Get Started
1
This chapter provides an overview of mobile hotspot features, and instructions for how to set up
your mobile hotspot and connect to the Internet. The chapter covers the following topics:
• Meet Your Mobile Hotspot
• Set Up Your Mobile Hotspot
• Recharge the Battery
• Replace a SIM Card
• LCD Touch Screen Home
• Connect to the Internet
• Security Credentials
• NETGEAR AirCard App for Smartphones and Tablets
• Connect to the Mobile Hotspot With Tethering
• BatteryBoost a Smartphone
• Optional External Antennas
• Customize the Mobile Hotspot Settings
• Log In to Your Mobile Hotspot Web Page
Note: Firmware updates with new features and bug fixes are available at
downloadcenter.netgear.com. Some products regularly check the site
and download new firmware, or you can check for and download new
firmware manually. If the features or behavior of your product does
not match what is described in this manual, you might need to update
your firmware.
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AirCard 815S Mobile Hotspot
Meet Your Mobile Hotspot
Before you connect your mobile hotspot, familiarize yourself with its LCD screen, icons,
buttons, and connectors.
Power/Wake device
Status LED
Home
LCD screen
(touch scren)
Back
External accessory
connector
Micro USB charging and
BatteryBoost port
Figure 1. Mobile hotspot buttons and connectors
External accessory
connector
The mobile hotspot comes with a BatteryBoost cable and a micro USB charging cable.
or
For BatteryBoost charging
Figure 2. Mobile hotspot charging cables
For AC charging
Get Started
8
AirCard 815S Mobile Hotspot
Status LED
The status LED indicates data connection status:
• Blue, slow blink.
• Blue, double-blink.
• Amber
, slow blink. The mobile hotspot is not connected to the network.
The mobile hotspot is ready.
The mobile hotspot is transferring data.
Dust and Water Resistance
The mobile hotspot’s rugged design is dustproof, shock resistant, and water resistant (IP65
and MIL-STD-810G drop & shock) when both RF doors are closed and the back cover is
1
tightly shut.
The mobile hotspot is not submersible but will resist a hard stream of water for
up to 30 seconds (each side).
Set Up Your Mobile Hotspot
The mobile hotspot comes with a preinstalled SIM card.
To set up your mobile hotspot:
1. Remove the back cover
.
2. Insert the battery.
Gold pins
1. Meets US MIL-STD-810G for shock resistance. Certified IP65 for protection against dust and water jets. Device will not operate under water and
should be dried as quickly as possible when wet. Shock-resistant when dropped from ≤ 4 feet onto flat surface. Device may not perform as shown in
all extreme conditions.
Get Started
9
AirCard 815S Mobile Hotspot
3. Install the back cover.
4. Firmly close the back cover and accessory ports to ensure the device is water resistant and
dust proof.
5. Press the Power button to power on the mobile hotspot.
Recharge the Battery
Your battery comes partially charged.
To recharge your battery:
1. Connect the micro USB charging cable to your mobile hotspot.
AC charging
2. Connect the other end of the cable to the USB port on your computer or to the USB charger.
Get Started
10
AirCard 815S Mobile Hotspot
Replace a SIM Card
The mobile hotspot comes with a preinstalled SIM card. This step is optional for initial setup.
To replace a SIM card:
1. Remove the back cover
2. Remove the battery.
3. Slide out the SIM card.
.
4. Insert the replacement SIM card.
Get Started
11
5. Insert the battery.
Gold pins
6. Install the back cover.
AirCard 815S Mobile Hotspot
LCD Touch Screen Home
You can use the LCD touch screen icons and buttons to view the mobile hotspot’s status,
configure Wi-Fi settings, view data usage details, and view system alerts.
Network indicator
Signal strength
Wi-Fi network name
Data usage:
Tap for more
Change passwords,
view connected
devices, guest Wi-Fi
options, and more
Battery
Wi-Fi details
Tap for more
Additional options:
View messages and
change settings.
Figure 3. LCD screen display
Get Started
12
Table 1. Buttons and icons
AirCard 815S Mobile Hotspot
Buttons and
Icons
Signal strength
Network type
Tethered
BatteryBoost
Battery charge
Cradle
Description
This indicates the strength of the mobile broadband network signal.
Your 4G LTE wireless device displays one of the following network
indicators to let you know which wireless network you are connected to.
• Connected to
• Connected to
The mobile hotspot is tethered to a computer.
The BatteryBoost feature is enabled so that you can use the mobile
hotspot to charge a smartphone.
This indicator shows the battery charge.
The mobile hotspot is docked in an optional cradle (sold separately).
AT&T’s 4G LTE network.
AT&T’s HSPA+ network.
Connect to the Internet
When you turn on your mobile hotspot, it automatically connects to the network in your area.
Connect your device to the mobile hotspot Wi-Fi network to access the Internet.
To connect to the Internet:
1. Press and release the Power button to turn on the mobile hotspot.
Alert
Unread
message
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13
AirCard 815S Mobile Hotspot
2. Tap the lock screen.
3. On your laptop or Wi-Fi device, open your Wi-Fi network connection manager.
4. Connect your device to the hotspot with the Wi-Fi name and password.
Your Wi-Fi network name is different from
this example.
If guest Wi-Fi is enabled, swiping this area reveals the guest credentials.
Security Credentials
Three passwords are associated with the mobile hotspot:
• W
i-Fi password . Use this to connect your computer or Wi-Fi device to your mobile
hotspot network. This character string is unique to your device. It displays on the main
mobile hotspot touch screen. If the screen is blank (a power-saving feature), press and
quickly release the Power button. The default Wi-Fi password is also printed on a label
under the battery.
For information about changing Wi-Fi passwords, see Manage Wi-Fi Security on page 39
and Change Wi-Fi Encryption Settings on page 42.
• Guest W
password to access the network.
i-Fi password. When the guest Wi-Fi network is enabled, guests can use this
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14
AirCard 815S Mobile Hotspot
• attadmin login password . Use this to log in to the mobile hotspot web page as an
administrator. You must log in as an administrator to use certain features and to make
changes to your mobile hotspot settings. The default attadmin login password, attadmin,
is printed on a label under the battery. The attadmin login password can be 5–31
characters. For information about changing this password, see Change the Mobile
Hotspot Web Page Login Settings on page 45.
NETGEAR AirCard App for Smartphones and Tablets
Download and use the complimentary NETGEAR AirCard app to view your
connection, settings, and data usage from your smartphone or tablet.
Search the app store for NETGEAR
To manage all mobile hotspot settings, visit the mobile hotspot web page at
http://attwifmanager/.
AirCard.
Connect to the Mobile Hotspot With Tethering
You can connect a computer to the mobile hotspot using the micro USB cable instead of
connecting with Wi-Fi. This kind of cable connection is called tethering.
Note: The first time you use the micro USB cable to connect to the mobile
hotspot your computer’s operating system detects the new device.
To install drivers on computers running Windows:
1. Ensure that the mobile hotspot is powered of
2. Connect the mobile hotspot to your computer using the USB cable.
f.
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15
AirCard 815S Mobile Hotspot
The mobile hotspot automatically powers on.
After the driver is installed, you can visit the mobile hotspot web page to customize your
mobile hotspot’
s advanced settings. This is an optional step. See Log In to Your Mobile
Hotspot Web Page on page 17.
BatteryBoost a Smartphone
You can use your mobile hotspot to charge your smartphone if the smartphone’s battery is
low or out of power.
Note: You can’t charge the mobile hotspot while it’s boosting your
smartphone.
To charge a smartphone:
1. Connect the BatteryBoost cable to the mobile hotspot’
Smartphone charging cable
(not included)
s charging port.
2. Connect your smartphone’s charging cable to the BatteryBoost connector.
Note: To avoid depleting the hotspot’s battery, you are warned if the mobile
hotspot battery reaches 10 percent or less. To restart boosting, on the
home screen, tap BatteryBoost.
Get Started
16
AirCard 815S Mobile Hotspot
Optional External Antennas
Using an external antenna might be recommended in areas of lower coverage to improve
your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert
the connectors carefully to avoid damage to your device.
Figure 4. External antennas with TS-9 connectors
Customize the Mobile Hotspot Settings
You can personalize the mobile hotspot and change its settings using the following methods:
• On the device touch screen. Customize your device settings and change basic Wi-Fi
settings from the mobile hotspot.
• On the web page. Use a browser to access the mobile hotspot and make more detailed
settings changes.
Log In to Your Mobile Hotspot Web Page
Your mobile hotspot comes configured and ready to use as is. You can use the mobile
hotspot web page to manage advanced settings.
To log in to your mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
.
The mobile hotspot web page displays.
3. Enter the administrator login password.
Get Started
17
AirCard 815S Mobile Hotspot
The default password is attadmin. The password is case-sensitive.
Get Started
18
2. Use Your Mobile Hotspot
This chapter explains how to use your mobile hotspot. The chapter covers the following topics:
• View Data Usage
• View Alerts
• Manage Your Broadband Network Connection
• Connect to Wi-Fi
• Manage Wi-Fi
• Manage Wi-Fi Security
2
19
AirCard 815S Mobile Hotspot
View Data Usage
You can view an estimate of your data usage on the touch screen and on the mobile hotspot
web page. The plan data counter resets automatically when the next billing cycle starts, and
the session data counter resets automatically for each session.
View Estimated Data Usage on the Mobile Hotspot
To view estimated data usage on the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
Data usage
The LCD screen shows the estimated data usage for the current billing cycle. Tapping in
the data usage area provides more detailed information and options for configuring usage
limit warnings.
View Data Usage on the Mobile Hotspot Web Page
To view data usage information on the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default password is attadmin.
.
The password is case-sensitive.
Use Your Mobile Hotspot
20
AirCard 815S Mobile Hotspot
The mobile hotspot web page displays the data usage for the current billing cycle and for
the current broadband session.
Data usage
View Messages
You can view messages from the mobile hotspot or the mobile hotspot web page.
View Messages From the Mobile Hotspot
To view messages from the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home screen displays.
3. T
ap the > button and then tap the Messages button.
The Messages screen displays.
4. T
ap the message to read the full text.
If you are logged in as an administrator, the Messages option on the side menu indicates
unread network messages.
on the mobile hotspot web page.
Y ou can view SMS messages from your network service provider
View Messages From the Mobile Hotspot Web Page
To view messages from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
.
3. Enter the administrator login password.
The default password is attadmin.
The home page displays.
4. Select Messages.
The password is case-sensitive.
Use Your Mobile Hotspot
21
AirCard 815S Mobile Hotspot
A list of messages displays, showing the first portion of the text.
5. Click a message to read the full text.
Delete a Message From the Mobile Hotspot
To delete a message from the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home screen displays.
3. T
ap the > button and then tap the Messages button.
The Messages screen displays.
4. T
ap the message.
5. T
ap the Delete button.
The message is deleted.
Delete a Message From the Mobile Hotspot Web Page
To delete a message from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default password is attadmin.
The home page displays.
4. Select Messaging.
A list of messages displays, showing the first portion of the text.
5. Select the message and click the Delete button.
The message is deleted.
.
The password is case-sensitive.
Use Your Mobile Hotspot
22
AirCard 815S Mobile Hotspot
View Alerts
Your mobile hotspot displays alerts to advise you of device status changes. When there are
outstanding alerts, an alert icon displays on the lock screen. When you bypass the lock
screen, any outstanding alert is displayed. You must read each alert before the home screen
displays. Alerts remain as long as the issues that cause them are active. When the issues are
resolved, the alerts are removed automatically.
View Alerts From the Mobile Hotspot Web Page
To view alerts from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
.
3. Enter the administrator login password.
The default password is attadmin.
Follow the instructions in each alert to address the conditions that caused it to display .
The password is case-sensitive.
Manage Your Broadband Network Connection
Alert
You can view the mobile broadband network status, turn domestic data on and off, and turn
international roaming on and off.
Use Your Mobile Hotspot
23
AirCard 815S Mobile Hotspot
View Mobile Broadband Network Status From the Mobile Hotspot
To view network status from the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home page displays.
3. T
ap the > button and then tap the Settings button.
NEW
4. Tap the Broadband button.
The Broadband screen displays the network status.
5. T
o view details about the network status, tap the Network Status button.
The Network Status screen displays.
View Mobile Broadband Network Status From the Mobile Hotspot Web Page
To view network status from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default password is attadmin.
The home page displays.
4. Select Settings >
.
The password is case-sensitive.
About.
The About page displays.
5. V
iew the Network Status section.
Use Your Mobile Hotspot
24
AirCard 815S Mobile Hotspot
Turn Domestic Data On and Off From the Mobile Hotspot
To turn domestic data on and off from the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home page displays.
3. T
ap the > button and then tap the Settings button.
NEW
4. Tap the Broadband button.
The Broadband screen displays.
5. T
ap the Domestic Data > button.
The Domestic Data screen displays.
6. T
ap the Domestic Data button.
Your settings are saved.
Turn Domestic Data On and Off From the Mobile Hotspot Web Page
To turn domestic data on and off from the mobile hotspot:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default password is attadmin.
.
The password is case-sensitive.
The home page displays.
Use Your Mobile Hotspot
25
AirCard 815S Mobile Hotspot
4. Select Settings > Mobile Broadband > Preferences.
5. Click the Domestic Data button.
The Save and Cancel buttons display at the bottom of the page.
6. Click the Save button.
Your settings are saved.
Turn International Roaming On and Off From the Mobile Hotspot
Before you turn on international roaming, make sure that you are aware of any extra charges
for data that you might incur.
To turn international roaming on and off:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home page displays.
3. T
ap the > button and then tap the Settings button.
NEW
4. Tap the Broadband button.
The Broadband screen displays.
5. T
ap the International Roaming > button.
Use Your Mobile Hotspot
26
AirCard 815S Mobile Hotspot
The International Roaming screen displays.
6. T
ap the International Roaming button.
Your settings are saved.
Turn International Roaming On and Off From the Mobile Hotspot Web Page
Before you turn on international roaming, make sure that you are aware of any extra charges
for data that you might incur.
To turn international roaming on and off:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
.
3. Enter the administrator login password.
The default password is attadmin.
The home page displays.
4. Select Settings > Mobile Broadband > Preferences.
5. Click the International Roaming button.
The Save and Cancel buttons display at the bottom of the page.
6. Click the Save button.
Your settings are saved.
The password is case-sensitive.
Use Your Mobile Hotspot
27
AirCard 815S Mobile Hotspot
Connect to Wi-Fi
You can connect up to 15 Wi-Fi devices (such as smartphones, laptops, tablets, digital
cameras, printers, gaming consoles, and digital picture frames) to your mobile hotspot
network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks,
see View Mobile Broadband Network Status From the Mobile Hotspot on page 24.
You can add a Wi-Fi device to your Wi-Fi network manually. If the device that you are adding
is WPS enabled, you can use the WPS method to connect the device without using the Wi-Fi
password.
Connect Using the Wi-Fi Password
To connect using the Wi-Fi password:
1. On the Wi-Fi device, view the list of available Wi-Fi networks.
2. Connect to the network that corresponds to your mobile hotspot network as displayed on the
LCD screen.
3. When prompted, enter the Wi-Fi password for your mobile hotspot network.
The Wi-Fi password displays on the mobile hotspot LCD screen. If the screen is turned
of
f, press and quickly release the Power button to wake the mobile hotspot.
Add a WPS-Enabled Device
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password,
using the mobile hotspot or the mobile hotspot web page.
Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot
To add a WPS-enabled Wi-Fi device from the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home screen displays.
3. T
ap the Wi-Fi button.
Use Your Mobile Hotspot
28
AirCard 815S Mobile Hotspot
4. Tap the WPS button.
The WPS screen displays.
5. T
o view both WPS buttons if you use a guest network, scroll down.
The screen displays the WPS for Main W
i-Fi button and the WPS for Guest Wi-Fi
button.
6. Tap the WPS for Main Wi-Fi button or the WPS for Guest Wi-Fi button.
A screen displays that shows the remaining seconds to connect with WPS.
7. Within two minutes, press the WPS button on the Wi-Fi device that you want to connect.
Your mobile hotspot and the Wi-Fi device communicate and establish the connection.
Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot Web Page
To add a WPS-enabled Wi-Fi device from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default password is attadmin.
The home page displays.
4. Select W
.
The password is case-sensitive.
i-Fi > Connect.
Use Your Mobile Hotspot
29
AirCard 815S Mobile Hotspot
5. Click the WPS button for either the main Wi-Fi or guest Wi-Fi network (if available).
6. Click the button for the WPS method that you want to use:
• WPS button pairing. If the device that you want to connect includes a WPS key
the WPS button pairing button and, within two minutes (120 seconds), press the
device’
• Enter WPS PIN. If a WPS pin is associated with the device that you want to connect,
click the Enter WPS PIN button and enter the device’
Your mobile hotspot and the Wi-Fi device communicate and establish the connection.
s WPS key.
s WPS PIN.
, click
Manage Wi-Fi
Advanced users can set up the Wi-Fi radio of the mobile hotspot to meet their Wi-Fi needs by
customizing settings on the mobile hotspot web page.
On the mobile hotspot web page, the following Wi-Fi profiles are available:
• Default, main W
• 5 GHz W
• Dual-band W
By default, main Wi-Fi is enabled and both dual-band Wi-Fi and guest Wi-Fi are disabled. If
your place of business does not allow Wi-Fi or for any other reason you want to disable Wi-Fi
and use the mobile hotspot only in tethered mode, the mobile hotspot gives you that option.
Note: Whenever you change Wi-Fi settings, any devices connected to the
i-Fi. Share your main Wi-Fi with 5 GHz devices that you trust.
mobile hotspot are disconnected and might need to be reconnected.
Turn On 5 GHz Wi-Fi From the Mobile Hotspot
When all of your devices support 5 GHz Wi-Fi, use 5 GHz Wi-Fi for faster downloads.
i-Fi. Share your main Wi-Fi with 2.4 GHz devices that you trust.
i-Fi. Share your Wi-Fi with 2.4 GHz and 5 GHz devices.
To turn 5 GHz Wi-Fi on and off from the mobile hotspot:
1. T
o wake the device, press the Power button.
2. T
ap the Home ( ) button.
The home screen displays.
Use Your Mobile Hotspot
30
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