350 E. Plumeria DriveSeptember 2020
San Jose, CA 95134, USA202-11925-02
AirCard 797S Mobile Hotspot
Support
To manage your AT&T account, visit http://www/att.com/HowTo or visit
http://attwifimanager and click the three dot icon in the upper right corner. Or call 611
from any AT&T wireless phone, or 800.331.0500, and when prompted, enter your
device's 10-digit number. (To get the number, visit http://attwifimanager and click the
Dashboard button.)
See your warranty card for warranty and service information. For additionalinformation,
visit http://www.netgear.com/support to access the full user manual (this document)
and to download firmware updates.
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
2
Contents
Chapter 1 Get Started
Set Up Your Mobile Hotspot...............................................................8
Meet Your Mobile Hotspot..................................................................8
Control Your Device Using the Power Button..............................9
This product regularly checks for new firmware and downloads any appropriate updates,
or you can check for and download new firmware manually. If the features or behavior
of your product does not match what is described in this manual, you might need to
update your firmware.
This chapter provides an overview of mobile hotspot features, and instructions for how
to set up your mobile hotspot and connect to the Internet. The chapter covers the
following topics:
• Set Up Your Mobile Hotspot
• Meet Your Mobile Hotspot
• Connect to the Internet
• Recharge the Battery
• Replace a SIM Card
• Home Screen
• Connect to the Mobile Hotspot With Tethering
• Use the USB Micro Cable to Charge Only
• Security Credentials
• NETGEAR Mobile App for Smartphones and Tablets
• Customize the Mobile Hotspot Settings
7
AirCard 797S Mobile Hotspot
Set Up Your Mobile Hotspot
To set up your mobile hotspot:
1. Insert the battery.
2. Install the back cover.
3. Firmly close the back cover.
4. Press the Power button to power on the mobile hotspot.
Meet Your Mobile Hotspot
Before you connect your mobile hotspot, familiarize yourself with its LCD screen, icons,
buttons, and connectors.
User Manual8Get Started
Power/Wake button
Status LED
LCD screen
Micro USB charging port
AirCard 797S Mobile Hotspot
Figure 1. Mobile hotspot buttons and connectors
The mobile hotspot comes with a micro USB charging cable.
Figure 2. Mobile Hotspot Charging Cable
Control Your Device Using the Power Button
The Power button is used to turn the NETGEAR Mobile Hotspot on or off and to choose
which information screen to display on the LCD:
Turn mobile hotspot on. Press and hold the Power button for 3-4 seconds
•
Turn mobile hotspot off. Press and hold the Power button for 3-4 seconds
•
Wake up Wi-Fi signal and device screen. Press and release the Power button.
•
User Manual9Get Started
AirCard 797S Mobile Hotspot
Cycle through screens. Press and release the Power button.
•
If the factory reset via the Power button feature is enabled, perform a factory reset.
•
Press and hold the Power button for 3-4 seconds until the the shut down screen
displays and continue pressing and holding the Power button until the Factory Reset
screen displays. Follow the onscreen instructions to complete the factory reset.
Sleep Mode
Your device automatically enters sleep mode to save power when no Wi-Fi client
connects for more than five minutes.
In sleep mode, Wireless Radio is disabled.
Press the Power button to turn the display on and exit sleep mode.
Wireless Radio is enabled and Wi-Fi devices can reconnect to the hotspot.
The time required to recover the network connection varies by environment, settings,
etc.
Status LED
The status LED indicates data connection status:
Blue, slow blink. The mobile hotspot is ready.
•
Blue, double-blink. The mobile hotspot is transferring data.
•
Amber, slow blink. The mobile hotspot is not connected to the network or is in
•
standby mode.
Connect to the Internet
When you turn on your mobile hotspot, it automatically connects to the network in your
area. Connect your device to the mobile hotspot Wi-Fi network to access the Internet.
User Manual10Get Started
AirCard 797S Mobile Hotspot
To connect to the Internet:
1. Press and release the Power button to turn on the mobile hotspot.
2. On your laptop or Wi-Fi device, open your Wi-Fi network connection manager.
3. Connect your device to the hotspot with the Wi-Fi name and password.
Note: Your Wi-Fi network name is different from this example.
Recharge the Battery
Your battery comes partially charged.
To recharge your battery:
1. Connect the micro USB charging cable to your mobile hotspot.
2.
Connect the other end of the cable to the USB port on your computer or to the USB
charger.
User Manual11Get Started
AirCard 797S Mobile Hotspot
Replace a SIM Card
To replace a SIM card:
1.
Remove the back cover by lifting the corners.
2. Remove the battery.
3. Slide out the SIM card.
4. Insert the replacement SIM card.
User Manual12Get Started
5. Insert the battery.
Signal strength
Network indicator
Battery
WiFi details
Connected devices
Unviewed messages
AirCard 797S Mobile Hotspot
6. Install the back cover.
Home Screen
You can use the home screen icons to view the mobile hotspot’s status, configure Wi-Fi
settings, view data usage details, and view system alerts.
Figure 3. LCD screen display
Table 1. Icons
DescriptionIcons
This indicates the strength of the mobile broadband network signal.
User Manual13Get Started
Table 1. Icons (Continued)
Your 4G LTE wireless device displays one of the following network indicators to let you know which wireless
network you are connected to.
Connected to AT&T’s 4G LTE network.
•
Connected to AT&T’s HSPA+ network.
•
This indicates the battery is charging.
This indicates the battery is fully charged.
This indicates there are unread alerts.
AirCard 797S Mobile Hotspot
Connect to the Mobile Hotspot With
Tethering
You can connect a computer to the mobile hotspot using the micro USB cable instead
of connecting with Wi-Fi. This kind of cable connection is called tethering.
Note: The tethering feature is not available on the model AC797ABS-1A1NAS, but you
can use your computer to access the mobile hotspot web page.
Note: The first time you use the micro USB cable to connect to the mobile hotspot your
computer’s operating system detects the new device.
To install drivers on computers running Windows:
1.
Ensure that the mobile hotspot is powered off.
2. Connect the mobile hotspot to your computer using the USB cable.
If powered off, the mobile hotspot automatically powers on.
User Manual14Get Started
AirCard 797S Mobile Hotspot
Note: Make sure that your computer has access to Internet when you first use the
tethering feature because your computer might need to access the Internet in order
to download the required software driver.
After the driver is installed, you can visit the mobile hotspot web page to customize
your mobile hotspot’s advanced settings. This is an optional step.
Use the USB Micro Cable to Charge Only
You can log in to the mobile hotspot and specify a setting so that the micro USB cable
is used only for charging and not to access the mobile hotspot using a web browser.
You might want to do this if a wall socket is not available to charge the mobile hotspot.
To specify a Micro USB cable charge-only setting:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1
A login window opens.
3. Enter the mobile hotspot user name and password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The mobile hotspot dashboard displays.
4. Select Settings > Router.
The Router Setup page displays.
5.
Scroll down to the DMZ section of the page.
6.
In the Use USB for drop-down menu, select Charge only.
Your settings are saved. When you connect the USB micro cable, the mobile hotspot
battery charges, but you cannot use the tethered connection to access the mobile
hotspot with a web browser.
Security Credentials
Two passwords are associated with the mobile hotspot:
Wi-Fi password. Use this to connect your computer or Wi-Fi device to your mobile
•
hotspot network. This character string is unique to your device. It displays on the
main mobile hotspot screen. If the screen is blank (a power-saving feature), press
User Manual15Get Started
AirCard 797S Mobile Hotspot
and quickly release the Power button. The default Wi-Fi password is also printed on
a label under the battery.
For information about changing Wi-Fi passwords, see Change Wi-Fi Encryption
Settings on page 36.
Guest Wi-Fi password. When the guest Wi-Fi network is enabled, guests can use
•
this password to access the network.
Admin login password. Use this to log in to the mobile hotspot web page as an
•
administrator. You must log in as an administrator to use certain features and to
make changes to your mobile hotspot settings. The default login password is printed
on the product label underneath the battery. The password is case-sensitive. The
admin login password can be 5–31 characters.
NETGEAR Mobile App for Smartphones and
Tablets
Download and use the complimentary NETGEAR Mobile app to view your connection,
settings, and data usage from your smartphone or tablet. Search the app store for
NETGEAR Mobile.
To manage all mobile hotspot settings, visit the mobile hotspot web page at
http://attwifimanager/ or http://192.168.1.1.
Customize the Mobile Hotspot Settings
You can personalize the mobile hotspot and change its settings on the web page.
To log in to your mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
User Manual16Get Started
AirCard 797S Mobile Hotspot
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
User Manual17Get Started
2
Use Your Mobile Hotspot
This chapter explains how to use your mobile hotspot. The chapter covers the following
topics:
• View New Messages From the Mobile Hotspot
• View Messages From the Mobile Hotspot Web Page
• Delete a Message From the Mobile Hotspot Web Page
• View Alerts From the Mobile Hotspot Web Page
• Manage Your Broadband Network Connection
• Connect to Wi-Fi
• Manage Wi-Fi
• Change Wi-Fi Settings From the Mobile Hotspot Web Page
• Turn Guest Wi-Fi On and Off From the Mobile Hotspot Web Page
• Manage Wi-Fi Security
18
AirCard 797S Mobile Hotspot
View New Messages From the Mobile
Hotspot
You can tell from your mobile hotspot display if you have unviewed messages, and you
can view them directly from there.
This hotspot display indicates you have an unread message.
Note: Although you can view messages directly on the mobile hotspot, use the mobile
hotspot's web page to delete them.
To view messages from the mobile hotspot display:
1. Press the Power button to wake the mobile hotspot.
2. Continue to press and release the Power button until the new message displays on
the screen.
3.
If the message length spans more than one page, press and release the Power button
to continue viewing the message.
4.
Select the message to read the full text.
View Messages From the Mobile Hotspot
Web Page
To view messages from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
User Manual19Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
4. Select Messages.
A list of messages displays, showing the first portion of the text.
5.
Click a message to read the full text.
Delete a Message From the Mobile Hotspot
Web Page
To delete a message from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
4. Select Messages.
A list of messages displays, showing the first portion of the text.
5. Select the message and click the Delete button.
The message is deleted.
View Alerts From the Mobile Hotspot Web
Page
Your mobile hotspot displays alerts to advise you of device status changes. When there
are outstanding alerts, the alerts displays on the screen. Alerts remain as long as the
User Manual20Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
issues that cause them are active. When the issues are resolved, the alerts are removed
automatically.
To view alerts from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
Follow the instructions in each alert to address the conditions that caused it to display.
Manage Your Broadband Network
Connection
You can view the mobile broadband network status, turn domestic data on and off, and
turn international roaming on and off.
User Manual21Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
View Mobile Broadband Network Status From the Mobile
Hotspot Web Page
To view network status from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
4. Select Settings > About.
The About page displays.
5. View the Network Status section.
Turn Domestic Data On and Off From the Mobile Hotspot
Web Page
To turn domestic data on and off from the mobile hotspot:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
4.
Select Settings > Mobile Broadband > Preferences.
The preferences page displays.
5. Click the Domestic Data button.
The Save and Cancel buttons display at the bottom of the page.
6. Click the Save button.
Your settings are saved.
User Manual22Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
Turn International Roaming On and Off From the Mobile
Hotspot Web Page
Before you turn on international roaming, make sure that you are aware of any extra
charges for data that you might incur.
To turn international roaming on and off:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
4.
Select Settings > Mobile Broadband > Preferences.
The preferences page displays.
5. Click the International Roaming button.
The Save and Cancel buttons display at the bottom of the page.
6. Click the Save button.
Your settings are saved.
View or Manage Network Mode from the Mobile Hotspot
Web Page
You can view or manage Network Mode and network selection mode. Also, you can
scan for AT&T MicroCells on your network.
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
User Manual23Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
The home page displays.
4.
Select Settings > Mobile Broadband > Preferences.
The preferences page displays.
5. In the Network Mode menu, select a network mode.
All Bands. Use all bands. This is the default setting.
•
LTE Only. Use LTE only.
•
4G Only. Use 4G only.
•
6. View the network selection mode.
The default value is Auto. Other possible values are LTE Only and 4G Only.
7.
To initiate a scan for AT&T microcell, select the Scan for AT&T MicroCell button.
The device scans the network for AT&T MicroCells.
8. To save any changes to the Network Mode setting, click the Save button.
Your settings are saved.
Connect to Wi-Fi
You can connect up to 15 Wi-Fi devices (such as smartphones, laptops, tablets, digital
cameras, printers, gaming consoles, and digital picture frames) to your mobile hotspot
network. For information about setting connections for 2.4GHz Wi-Fi and 5GHz Wi-Fi
networks, see Manage Your Broadband Network Connection on page 21.
User Manual24Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
You can add a Wi-Fi device to your Wi-Fi network manually. If the device that you are
adding is WPS enabled, you can use the WPS method to connect the device without
using the Wi-Fi password.
Connect Using the Wi-Fi Password
To connect using the Wi-Fi password:
1.
On the Wi-Fi device, view the list of available Wi-Fi networks.
2. Connect to the network that corresponds to your mobile hotspot network as displayed
on the LCD screen.
3.
When prompted, enter the Wi-Fi password for your mobile hotspot network.
The Wi-Fi password displays on the mobile hotspot LCD screen. If the screen is
turned off, press and quickly release the Power button to wake the mobile hotspot.
Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot
Web Page
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password,
using the mobile hotspot or the mobile hotspot web page.
To add a WPS-enabled Wi-Fi device from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
User Manual25Use Your Mobile Hotspot
4. Select Wi-Fi > Connect.
AirCard 797S Mobile Hotspot
5.
Click the WPS button for either the main Wi-Fi or guest Wi-Fi network (if available).
6.
Click the button for the WPS method that you want to use:
WPS button pairing. If the device that you want to connect includes a WPS key,
•
click the WPS button pairing button and, within two minutes (120 seconds),
press the device’s WPS key.
Enter WPS PIN. If a WPS pin is associated with the device that you want to
•
connect, click the Enter WPS PIN button and enter the device’s WPS PIN.
Your mobile hotspot and the Wi-Fi device communicate and establish the connection.
User Manual26Use Your Mobile Hotspot
AirCard 797S Mobile Hotspot
Manage Wi-Fi
Advanced users can set up the Wi-Fi radio of the mobile hotspot to meet their Wi-Fi
needs by customizing settings on the mobile hotspot web page.
On the mobile hotspot web page, the following Wi-Fi profiles are available:
Default, 2.4 GHz Wi-Fi. Share your main Wi-Fi with 2.4 GHz devices that you trust.
•
5 GHz Wi-Fi. Share your main Wi-Fi with 5 GHz devices that you trust.
•
Dual-band Wi-Fi. Share your Wi-Fi with 2.4 GHz and 5 GHz devices.
•
By default, 2.4GHz Wi-Fi is enabled. If your place of business does not allow Wi-Fi or
for any other reason you want to disable Wi-Fi and use the mobile hotspot only in
tethered mode, the mobile hotspot gives you that option.
Note: Whenever you change Wi-Fi settings, any devices connected to the mobile
hotspot are disconnected and might need to be reconnected.
Turn On 5 GHz Wi-Fi From the Mobile Hotspot Web Page
When all of your devices support 5 GHz Wi-Fi, use 5 GHz Wi-Fi for faster downloads.
To turn on 5 GHz Wi-Fi from the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://attwifimanager/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default login password is printed on the product label underneath the battery.
The password is case-sensitive.
The home page displays.
4. Select Wi-Fi > Options.
User Manual27Use Your Mobile Hotspot
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