NETGEAR AC785S User Manual

Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate
User Manual
August 2015
202-11387-02
350 East Plumeria Drive
San Jose, CA 95134
USA
Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate
Support
Contact your Internet service provider for technical support.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Get Started
Know Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Manage Your Device and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power and Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LCD Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set Up and Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the Micro SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tethered Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
NETGEAR AirCard App for Smartphones and Tablets . . . . . . . . . . . . . . . . . . . 15
Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2 Use Your Mobile Hotspot
View Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Choose a Wi-Fi Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Add a Wireless Device to Your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . 22
Set the Maximum Number of Connected Devices. . . . . . . . . . . . . . . . . . . . . . 24
View or Block Connected Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Set Mobile Broadband Auto Connect Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
View Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjust Wi-Fi Settings to Optimize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjust Display Settings to Increase Battery Life . . . . . . . . . . . . . . . . . . . . . . . 32
Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Establish Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Change Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Change Device Encryption Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 37
View Details About Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Update Mobile Hotspot Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Chapter 3 Advanced Settings
Back Up and Restore Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Set Wi-Fi Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Enable SIM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configure Mobile Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View WAN Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enable Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Enable IP Passthrough Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Enable VPN PassThrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configure APN Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Set LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 4 Frequently Asked Questions
Why can’t I connect a device to the hotspot?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Why can’t I access the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Why isn’t my battery charging? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Why is the signal indicator always low?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How do I go back to the hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
What do I do if I forget my admin login password? . . . . . . . . . . . . . . . . . . . . . . . 57
How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . . . 58
Why doesn’t the Connect / Disconnect button appear on the hotspot
web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How do I turn the hotspot off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How do I find out how many users are connected to my
hotspot’s Wi-Fi networks?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
The LCD is not lit. How do I know if the hotspot is still powered on? . . . . . . . . 60
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Where can I find more information?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 5 Troubleshooting
The Wi-Fi network name does not appear in the list of networks. . . . . . . . . . . 64
The No Signal icon displays on either the LCD or the hotspot web page. . . . . 64
Your device cannot access the hotspot web page when connected to
a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The hotspot cannot connect to a computer running Windows Vista. . . . . . . . . 64
The hotspot does not connect to your service provider’s network. . . . . . . . . . 65
Reset the hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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SIM Locked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
SIM MEP Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Temperature-Related Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Connection Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Appendix A Specifications
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Supported RF Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Appendix B Tips and Safety Guidelines for Lithium-Ion Batteries
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
General Battery Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Appropriate Batteries and Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Battery Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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1. Get Started
This chapter provides an overview of Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate features,
and instructions for how to set up your mobile hotspot and connect to the Internet. The chapter covers the following topics:
Know Your Device
Set Up and Connect to the Internet
Note: Firmware updates with new features and bug fixes are available at
downloadcenter.netgear.com. Some products regularly check the site
and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product do not match what is described in this manual, you might need to update your firmware.
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Know Your Device
Your mobile hotspot enables you to create a Wi-Fi access point in any location with cellular
network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable devices to your service provider’s mobile broadband network and connect to the Internet.
You can also use your mobile hotspot in tethered mode by connecting it to your laptop with
the USB cable to access the Internet.
Power key
Navigation key
Status LED
Secondary antenna
port
Micro USB port
Main antenna
port
Figure 1. Hotspot keys and features
Manage Your Device and Settings
You can manage your device and change settings using the following features:
The device’
The hotspot web page. See Hotspot Web Page on page 15.
A mobile device application. See NETGEAR AirCard App for Smartphones and Tablets
on page 15.
s LCD. See LCD on page 8.
Get Started
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Power and Navigation Keys
Use either the Power or Navigation keys to awaken the hotspot and to power the device on and off.
Table 1. Power key usage
Desired Result Action
Turn on hotspot. Press and hold the Power key for three seconds. Turn off hotspot. Press and hold the Power key for five seconds. Wake up Wi-Fi signal and
screen.
Press and quickly release the Power or Navigation keys.
Use the Navigation key to cycle to the next screen.
Status LED
The LED indicates the device’s connection status:
Table 2. LED indicator patterns
Color LED pattern What the pattern means
Blue Slow blink
(every five seconds)
Amber Blink
(every five seconds)
Blue Double blink
(every five seconds)
Blue / Amber
Slow blink, alternating blue and amber
The data connection is ready for use. The Wi-Fi is on, WW
AN is connected, and Wi-Fi devices are available.
The data connection is not ready for use (disconnected or no signal).
Data is transferring (uploading or downloading) on the data connection.
The device is installing firmware or software updates.
LCD
The hotspot’s LCD displays the following information:
Wi-Fi name and password.
Network signal icons. See Table 3 on page 10 for details.
Data usage details.
Wi-Fi details (Wi-Fi profile, number of connected devices).
System alerts.
Network provider message notification.
For advanced settings, use a Wi-Fi-enabled device to connect to the hotspot and then visit the hotspot web page at http://m.home or http://192.168.1.1.
Get Started
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LCD Elements
Y ou can use the LCD icons and other screen elements to view the hotspot’ s status, configure Wi-Fi band settings, view data usage details, and view system alerts and carrier messages.
System alert
notification
SMS messages
Network name
Network indicator
Signal strength
Number of connected devices
Data usage
Figure 2. LCD display
Battery
Wi-Fi network
name and password
Get Started
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Table 3. LCD elements
Element Indicates
1 bar . Low signal strength
5 bars . Excellent signal strength
T
riangle . Roaming (connected to a network other than Telstra’s)
No signal.
Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate
Default main W
i-Fi name and
password Guest Wi-Fi name
and password
4G. L
H . HSPA and Dual Carrier network available
3G. 3G network available
5 bars . Battery fully charged
1 bars . Battery low
Battery has less than 5% charge.
Alert message notification.
Used by Wi-Fi-enabled devices to connect to the mobile hotspot.
When guest Wi-Fi is enabled, press the Navigation key two times to display the guest Wi-Fi network name and password.
For information about how to change these names and passwords, see Establish Security on page 35.
Estimated data usage for the current billing period.
Wi-Fi status (blue when Wi-Fi is turned on).
TE network available
Messages (shows number of unread messages).
Accessories
The following accessories are included with your hotspot:
Micro USB cable . Use this cable to recharge the battery or tether the mobile hotspot to
your computer
W
all charger . Use a wall charge with the USB cable to recharge the battery or to power
the mobile hotspot from a wall socket.
.
Get Started
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You can purchase the following accessories separately:
Charging cradle
Extended battery
For more information, visit www.netgear.com/telstraaccessories.
Power Sources
Your hotspot can receive power from any of the following sources:
Rechargeable battery included with the hotspot
W
all socket using the AC adapter and USB cable
USB port on your computer
Set Up and Connect to the Internet
The battery and micro SIM card are pre-installed in your hotspot. If you need to re-install these components, complete the steps in the next two sections.
Install the Battery
To install the battery:
1. Remove the back cover by lifting at the notch on either corner of the device.
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2. Insert the battery as shown, ensuring that the gold contacts on the battery line up with the
gold contacts on the device.
Battery
Gold contacts
3. Replace the back cover.
Note: The battery comes partially charged and ready to use. When the
battery needs recharging, follow the instructions in Recharge the
Battery on page 33.
Install the Micro SIM Card
To insert the SIM card:
1. Remove the hotspot cover
.
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2. Remove the battery.
3. Insert the micro SIM card.
4. Replace the battery.
5. Replace the hotspot cover
.
Connect to the Internet
Your computer and other devices can connect to the hotspot wirelessly. You can also connect to the Internet with the hotspot tethered to a computer with the USB cable. See
Tethered Mode on page 14.
To connect to the Internet:
1. Press and hold the Power key for a few seconds.
The hotspot powers up and automatically searches for and connects to your network provider
2. Connect your computer or other device to your Wi-Fi network:
a. Check that Wi-Fi is enabled on your device and search for available Wi-Fi networks. b. Select the Wi-Fi name displayed on the hotspot LCD and connect to it. c. When prompted, enter your Wi-Fi password as it displays on the hotspot LCD.
’s mobile broadband network.
Get Started
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Note: To personalize the hotspot and change advanced settings, use a
Wi-Fi-enabled device to connect to the hotspot and then use a browser to display the hotspot web page (http://m.home or
http://192.168.1.1). Log in as an administrator to make changes.
The default administrator login password is admin. NETGEAR strongly recommends that you set a more secure password.
3. Launch your browser to surf the Internet.
Tethered Mode
You can use your hotspot in tethered mode (connected to a computer using the USB cable) instead of connecting to it using Wi-Fi.
Note: The first time that you use your hotspot in tethered mode, drivers are
loaded on your computer to support the hotspot.
To install drivers on devices running operating systems other than Win XP:
1. Ensure that the hotspot is powered of
f.
2. Connect the hotspot to your computer using the USB cable.
The hotspot automatically powers on and installs the necessary driver. You can visit the hotspot web page at http://m.home or http://192.168.1.1 to customize
your hotspot’s advanced settings.
To install drivers on a computer running Windows XP:
1. On the hotspot, hold both the Power and Navigation keys down for five seconds.
2. Press the Navigation key until Install Win XP drivers is highlighted.
3. Press the Power key
.
4. Follow the instructions to enable device driver installation mode.
5. Connect the hotspot to your computer using the USB cable.
The hotspot installs the necessary driver.
Once the driver is installed, you can visit the hotspot web page at http://m.home or
http://192.168.1.1 to customize your hotspot’
s advanced settings.
Get Started
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NETGEAR AirCard App for Smartphones and Tablets
Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR
To manage all hotspot settings, visit the hotspot web page at
http://m.home or http://192.168.1.1.
AirCard.
Hotspot Web Page
Your hotspot comes configured and ready to use. Use the hotspot web page to manage advanced settings.
Log in as an administrator to change settings and view detailed information. (The default administrator login password is admin.)
To log in as an administrator:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Enter http://m.home or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is admin.
4. Click the Sign In button.
After you log in, you can access all of the features available on the LCD plus advanced features. For example, you can do the following:
Change the SSID, Wi-Fi passwords, admin login, and Wi-Fi encryption settings
Select a custom Wi-Fi profile (dual-band Wi-Fi, guest Wi-Fi)
Set auto connect options
V
iew data usage
Change security settings and router options
The password is case-sensitive.
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Security Credentials
Three passwords are associated with the hotspot:
Wi-Fi password . Use to connect your computer or other Wi-Fi device to your mobile
hotspot network. This character string is unique to your device. It displays on the main hotspot LCD. If the screen is blank (a power-saving feature), press and quickly release the Power key. The default Wi-Fi password is printed on a label under the battery.
Guest Wi-Fi password. When enabled, guests can use this password to access the
guest Wi-Fi network.
Admin login password . Use to log in to the hotspot web page as an administrator. You
must log in as an administrator to use certain features and to make changes to your hotspot settings. The default admin login password, admin, is printed on a label under the battery. The admin login pasword can be 5–31 characters.
You can change these passwords on the hotspot web page (http://m.home or
http://192.168.1.1). For more information, see Establish Security on page 35 and Change Hotspot Web Page Login Settings on page 36.
Get Started
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2. Use Your Mobile Hotspot
This chapter explains how to use your hotspot. The chapter covers the following topics:
View Data Usage
Manage Wi-Fi
Set Mobile Broadband Auto Connect Options
View Messages
Extend Battery Life
Establish Security
View Details About Your Mobile Hotspot
Update Mobile Hotspot Software and Firmware
Note: To change settings, log in as an administrator. See Hotspot Web
Page on page 15.
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View Data Usage
You can view an estimate of your data usage on the hotspot web page and on the hotspot LCD.
The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session.
To view estimated data usage on the hotspot LCD:
Press the Power key to awaken the hotspot.
The LCD shows the estimated data usage for the current billing cycle.
Data usage
To view detailed data usage information on the hotspot web page:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Enter http://m.home or http://192.168.1.1.
A login screen displays.
3. Enter the administrator login password.
The default password is admin.
The password is case-sensitive.
Use Your Mobile Hotspot
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The hotspot web page displays the data usage for the current billing cycle (for monthly plans) or for the pre-paid plan, and for the current broadband session.
Manage Wi-Fi
You can set up the Wi-Fi radio of the hotspot to meet your Wi-Fi needs by choosing a predefined Wi-Fi profile or customizing your own. The Wi-Fi profile determines how the hotspot’s Wi-Fi features are used.
You can establish any one of the following types of networks:
Default/main Wi-Fi. Share your Wi-Fi with devices you trust.
Dual-band W
that support dual-band Wi-Fi to transfer data at higher throughputs.
Guest W
the main Wi-Fi network or letting visitors access the hotspot web page.
By default, main Wi-Fi is enabled and guest Wi-Fi is disabled. If your place of business does not allow Wi-Fi or for any other reason you want to disable Wi-Fi and use the mobile hotspot only in tethered mode, the mobile hotspot gives you that option.
Note: Whenever you change Wi-Fi settings, the hotspot resets to activate
the new settings. Any devices connected to the hotspot are disconnected when the hotspot resets.
i-Fi (2.4 GHz and 5 GHz) . Gives you the flexibility of connecting devices
i-Fi. Share your Wi-Fi with temporary visitors without exposing the devices on
Use Your Mobile Hotspot
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Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate
Choose a Wi-Fi Profile
From the LCD, you can select from a set of basic profiles. For more detailed profile selections, visit the hotspot web page (http://m.home or http://192.168.1.1).
To select a Wi-Fi profile on the LCD:
1. Press the Power key to wake the device.
2. Press the Navigation key until the Wi-Fi options screen displays.
3. To change the setup, press the Power key.
4. Press the Navigation key until the desired Wi-Fi option is highlighted.
5. Press the Power key
.
Your setting is saved.
Note: When you choose a new profile, the hotspot resets. Any devices
connected to the hotspot are disconnected when the hotspot resets.
Use the hotspot web page to set up a profile that is more detailed than the basic profiles
fered on the LCD screen.
of
To select a Wi-Fi profile or create a custom profile on the hotspot web page:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Enter http://m.home or http://192.168.1.1.
A login screen displays.
3. Enter the administrator login password.
The default password is admin.
The password is case-sensitive.
4. Select W
i-Fi > Options.
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Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate
The Wi-Fi Options screen displays.
5. In the Wi-Fi Profiles drop-down list, select a predefined profile or select Custom Setup to
choose your own options.
6. To modify the displayed profile (even if you selected a predefined profile), use the following
options:
Select Enable secondary W
5 GHz)
Select the Wi-Fi frequency (2.4 GHz or 5 GHz) to use on the main, secondary , or both
Wi-Fi networks.
Select Guest W
i-Fi to use the secondary Wi-Fi network for temporary visitors.
The Submit button displays after you make a selection.
7. Click the Submit button.
Your changes are saved. If you select a predefined profile, change the frequency, or change the guest Wi-Fi
options, the profile type changes automatically to Custom Setup.
i-Fi network to use both Wi-Fi bands (2.4 GHz and
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Telstra Pre-Paid 4G My Pocket Wi-Fi Ultimate
Note: When you change your profile options (including disabling or enabling
either Wi-Fi network), the hotspot resets. Any devices connected to the hotspot are disconnected when the hotspot resets.
Add a Wireless Device to Your Wi-Fi Network
You can connect up to 15 wireless devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks, see Set the
Maximum Number of Connected Devices on page 24.
You can add a wireless device to your Wi-Fi network manually . If the device you are adding is WPS enabled, you can use the WPS method to connect the device without using the Wi-Fi password.
Add a Wireless Device Manually
1. On the wireless device that you want to add to your network, view the list of available
Wi-Fi networks.
2. Connect to the network that corresponds to your hotspot network as displayed on the LCD.
3. When prompted, enter the Wi-Fi password for your hotspot network.
The Wi-Fi password displays on the hotspot LCD. If the screen is turned off, press and
quickly release the Power key to awaken the hotspot.
Add a WPS-Enabled Device
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password, using the hotspot web page or the LCD.
To add a WPS-enabled Wi-Fi device from the LCD:
1. Press the Power key to awaken the hotspot.
2. On the LCD device, press the Navigation key until the W
displays.
i-Fi Protected Setup screen
3. Press the Power key.
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