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The NEC product(s) discussed in this document are warranted in accordance with the terms
of the Warranty Statement accompanying each product. However, actual performance of
each such product is dependent upon factors such as system configuration, customer data,
and operator control. Since implementation by customers of each product may vary, the
suitability of specific product configurations and applications must be determined by the
customer and is not warranted by NEC.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
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All other product, brand, or trade names used in this publication are the trademarks or registered
This service and reference manual contains the technical information necessary to set up,
and maintain the NEC Versa® 550 Series notebook computer. It also provides hardware and
interface information for users who need an overview of the docking station design. The
manual is written for NEC-trained customer engineers, system analysts, service center personnel, and dealers.
The manual is organized as follows:
Section 1 Technical Information, provides an overview of the hardware and interface
components. System specifications are listed including dimensions, weight, environment,
safety compliance, and power consumption.
Section 2 NEC Versa 550 Specifications, lists system specifications including dimen-
sions, weight, environment, safety compliance, and power consumption.
Section 3 Hardware Functional Blocks, defines major system functions and subsys-
tems.
xi
Section 4 Field Service Guidelines, provides system disassembly procedures,and an
exploded-view diagram with corresponding part numbers.
Section 5 Troubleshooting and Repair, lists technical support phone numbers, error
messages and their meanings, and ways to troubleshoot the notebook.
Appendix A Supported Video Modes, provides a list of video modes available for use
with the notebook.
An Index is included for convenience.
Abbreviations
xiii
AampereACalternating currentATadvanced technology
(IBM PC)
BBSBulletin Board SystemBCDbinary-coded decimalBCUBIOS Customized UtilityBIOSbasic input/output systembitbinary digitbpibits per inchbpsbits per secondBUUBIOS Upgrade UtilityCcentigradeCachehigh-speed buffer storageCAMconstantly addressable memoryCAScolumn address strobeCD-ROM compact disk-ROMCGAColor Graphics AdapterCGBColor Graphics BoardCHchannelclkclockcmcentimeterCMOScomplementary metal oxide
PROMprogrammable ROMQFPquad flat packRAMrandom-access memoryRAMDAC RAM digital-to-analogRASrow address strobeRGBred green blueRGBIred green blue intensityROMread-only memoryrpmrevolutions per minuteRreadRTCreal-time clockR/Wread/writeSslaveSCSISmall Computer System
A-13VGA High Refresh Modes (8-bit Linear Mode) ............................................. A-4
A-14VGA High Refresh Modes (Planar Mode) ...................................................... A-4
A-15VGA High Refresh Modes (Packed Pixel Mode) ............................................ A-5
Section 1
Technical Information
This section focuses on providing the features and operations of the NEC Versa 550 Series
including the BIOS Setup program. Refer to the User’s Guide for more information on how
to operate the notebook. The NEC Versa 550 Series of notebooks are lightweight, compact, and fully IBM compatible computers.
The NEC Versa 550 Series comes with the following model configurations:
The NEC Versa 550 notebook series includes a variety of innovative features designed to
meet the most demanding computing requirements:
Table Section 1-2 Feature Highlights
FeaturesDescription
CPU
Memory
Display
VGA
HDD
FDD
Keyboard
Pointing Device
PCMCIA Slot
I/O Port
Power System
Cyrix 486DX4-75MHz (Cyrix 5x86-100MHz for Versa 550D) processor with internal 8KB cache memory (16KB for Cyrix 5x86) and math
coprocessor
On-board 8MB RAM (4MB for Versa 500D1) and can be upgraded to
24MB (20MB for Versa 550D1)
9.4” DSTN VGA Color LCD (10.4” for Versa 550D) at 640 x 480 pixels resolution with 256 colors
32-bit Video local bus VGA controller / 1MB RAM Video Memory
(512KB for Versa 550D1) / Supports up to 1024 x 768 pixels resolution for external CRT monitor with 256 colors (16 colors for Versa
550D1)
Built-in 2.5-inch IDE high capacity hard drive (19mm / 17mm height)
Built-in 3.5-inch 1.44MB floppy disk drive
Built-in 85/86-key keyboard with 12 programmable function keys,
embedded numeric keypad and special function control keys, dedicated screen control keys, and inverted “T” cursor keys / IBM enhanced 101/102-key compatible keyboard
Large integrated 19mm trackball
Two PCMCIA 2.1 card slots that support two Type II PC cards at the
same time or one Type III and one Type II PC cards at the same time
1 x Serial Port / 1 x Printer Port / 1 x VGA Port / 1 x PS/2 keyboard &
mouse port
Auto-switching AC Adapter (90V - 264V) / Rechargeable NiMH Bat-
tery pack / Advanced power management capabilities
SYSTEM CONFIGURATION
The following figure illustrates the Versa 500 Series configuration.
Technical Information 1-3
Cyrix DX4-75 /
Cyrix M1sc-100
CPU (3.45v)
BIOS
Flash ROM
4 / 8MB RAM
On-Board
Upgradable to
20 / 24MB
Bank 1 (Slot 1)
4 / 8 / 16MB
DIMM
Built-in
HDD
Color LCD
(640x480)
DSTN
VL Bus
Controller
(VGA)
Trackball
Pointing
Device
Keyboard
Serial Interface
(RS-232C)
Parallel
Interface
PCMCIA Card
Slot x 2
External
VGA
Monitor
PS/2 Keyboard
and
PS/2 Mouse
RS-232C
Peripheral
Printer
PCMCIA Card
3.5" FDD
Battery Pack
Figure Section 1-2 System Configuration Diagram
1-4 Technical Information
QUICK TOUR OF THE NOTEBOOK
Take a moment to become familiar with the location and function of controls, (the LCD
status panel, connectors, and ports), illustrated in this section. It is recommended to first go
through the NEC Versa User’s Guide of the notebook for more added information on how
to operate its feature as well as proper installation.
The Front Side of the Notebook
The following figure shows front side features.
Panel Release
Latch
LCD Panel
Contrast Control
Brightness Control
Power Indicator
Power Switch
Status Panel
Keyboard
Trackball
Figure Section 1-3 Front of the Notebook
Color LCD Display Panel
Both the NEC Versa 500D1 and 500D2 have a built-in 9.4” passive matrix dual scan STN
(DSTN) color liquid crystal display (LCD) that you could adjust and tilt to your desired
viewing position. The LCD provides 640 x 480 pixels resolution at maximum 256 colors
and supports simultaneous display with an external VGA monitor. The NEC Versa 550D
provides a 10.4” DSTN color LCD that also supports 640 x 480 pixels resolution at maximum 256 colors and simultaneous display with the external monitor.
Technical Information 1-5
The LCD screen also uses CCFT (Cold Cathode Fluorescent Tube) backlighting which consumes much of the power of the notebook. To save battery power, the system has an advanced power management feature that powers down the LCD when it has not been used
for a predetermined amount of time. You adjust the brightness and contrast level of the
LCD by adjusting the Brightness and Contrast controls found on the right side of the LCD
panel.
Power Switch/LCD Cover Switch
The power switch button, when pressed, turns on the notebook’s power. Pressing it again
turns the computer’s power off. Whenever the notebook is in “Save-to-disk” suspend mode,
the power switch button serves as a manual resume switch that allows you to continue your
application work to where you last left it before the suspend mode is activated.
NOTE: Always wait for a few seconds in be-
tween turning off and on the power. Check if the
power switch is turn off before installing the
power supply.
Also just on top of the power button switch found at the edge of the LCD hinge is the LCD
cover switch button. This button automatically depresses and releases when you lower or
raise the LCD display panel. Depending on your power management settings, the button
will either switch the notebook to Suspend mode or just shuts off the LCD when you close
the LCD panel.
NOTE: If the NEC Versa 550 has been left un-
used for a prolonged period of time with the AC
adapter disconnected, it is possible for the battery
to become completely discharged. In such case, it
is necessary to connect the AC adapter for approximately 30 minutes before the battery begins
to recharge normally.
Status Panel and Power Indicator
Right below the LCD panel, just at the center and inclined 45 degrees, is the Status Panel
LCD Bar. This LCD bar provides an easier way to distinguish the actual status of the notebook’s operation. Different graphic icons will appear on the LCD bar indicating either a device being accessed, an operation being done, or a certain mode being activated. The
graphic icons displayed on the LCD bar resembles either their physical characteristics or
their primary function.
Also found just on the upper rightmost of the LCD Status Bar is the Power LED Indicator
which activates (yellow color) whenever the computer’s power is on.
1-6 Technical Information
Graphic
Icons
AC
Adapter
Power
Management
Battery
Status
Suspend
Mode
HDD
PCMCIA
Slots
FDD
Pad
Lock
Num
Lock
Caps
Lock
Scroll
Lock
Power
LED
Figure Section 1-4 LCD Status Bar
Table Section 1-3 LCD Status Bar Icons and Description
Description
Activates when system is powered by AC adapter. The battery cell
inside indicate that the battery pack is being charged also and will
disappear when battery has been fully charged. The icon will blink
whenever you first connect the AC adapter and recharging initializes.
Activates if power management feature is enabled. The power
management setup is found on the CMOS SETUP program.
Activates when battery is in use. When battery is already running low,
the icon will start to blink and will generate an intermittent audible
beep. This warns you to save your data files and connect an AC
adapter or swap battery pack.
This icon informs you that the system is in “save-to-RAM” suspend
mode when blinking. Press any key to resume operation.
Activates whenever the hard disk drive is being accessed. To avoid
any data loss, never turn off the computer when this icon is visible.
Activates whenever a PCMCIA card is inserted. The “0” icon will
appear when a PC card is inserted in the upper slot while the “1’ icon
will appear if a card is inserted into the bottom slot.
Activates whenever the floppy disk drive is being accessed. To avoid
any data loss, never turn off the computer when this icon is visible.
This icon, when visible, informs you that the keyboard Pad Lock
function is engaged. The Pad Lock function activates the keyboard’s
embedded editing keys, but only if the Num Lock is disengaged.
Technical Information 1-7
This icon activates whenever the Num Lock key is enabled. This
allows you to use the embedded numeric keypad. Press the Num
Lock key again to disable.
This icon activates whenever the Caps Lock key is engaged. When
activated, the letters entered on the keyboard will be in capital letters
(upper case).
This icon, when visible, informs you that the keyboard Scroll Lock
function is engaged. When visible, text scrolls without altering the
cursor position on screen.
Keyboard
The notebook has a built-in 85/86-key keyboard that provides complete emulation of a fullsized IBM AT-enhanced keyboard with function keys and screen/cursor control keys.
Figure Section 1-5 Standard Keyboard Layout
The notebook keyboard is a little bit different from a standard desktop keyboard. Aside
from the normal alphanumeric characters and the standard keyboard function keys, the
notebook keyboard includes an embedded numeric keypad, and special function keys that
activates by pressing the <Fn> key together with another key. These special function keys
or more popularly known as “hot keys” allows you to control and adjust some of the notebook’s function like display controls, speaker volume, and power management feature. The
embedded numeric keypad is activated by pressing the <Num Lock> key. The LCD Status
Bar will display the Num Lock graphics icon to indicate that the Num Lock key has been
activated.
1-8 Technical Information
NOTE: Activating the Num Lock key (embed-
ded numeric keys) will in turn disable the actual
alphanumeric keys where the embedded keys are
located (i.e. pressing the “K” on the keyboard
will show “2” instead). Press the <Num Lock>
key again to disable the embedded keys and resume normal keyboard operation.
Key Combination
<Fn> key +
<Esc> key
<Fn> key + <F1>
key
<Fn> key + <F8>
key
<Fn> key +
<F10> key
<Fn> key +
<F11> key
<Fn> key +
<PgUp> key
Figure Section 1-6 Embedded Numeric Keypad
Table Section 1-4 Fn Key Combination Summary
Function
This key combination puts the system in Suspend mode.
This key combination brings up the Power Management menu.
This key combination toggles between enabling and disabling the
battery low warning beep.
This key combination toggles between video display output to the LCD
display or to an external CRT monitor.
This key combination toggles the LCD display backlighting (CCFT) on
and off.
This key combination increases the speaker volume level
incrementally.
<Fn> key +
<PgDn> key
This key combination decreases the speaker volume level incrementally.
Technical Information 1-9
The notebook’s keyboard also features an embedded editing keypad, which offers an optional method for editing and moving within documents. The embedded editing keys are
color coded in blue and embedded on the front side of the key caps. To engage the editing
keys, first press the Fn + Pad|Lock key combination and then press the Num Lock key.
When the embedded editing keys are operational, the Pad Lock status icon is activated
while the Num Lock status icon is off. To return to normal keyboard operation, press the
Fn + Pad|Lock key combination again. If both the Pad Lock and the Num Lock status
icons are activated, the embedded numeric keypad takes precedence.
You will also find two retaining latches just above the keyboard panel. These latches release
the keyboard to give you easy access to the inside of the notebook in performing maintenance and upgrades.
Trackball
In front of the keyboard panel, just right at the center of the palm rest typing surface, is the
Trackball pointing device. The button below and to the left of the trackball is configured (by
default) as the left button you normally click on the mouse while the button to the right of
the trackball is configured as the right button. Moving the pointer on the screen is done by
rolling the ball with your finger and directing the pointer to where you want to go. The
Trackball is compatible with the standard PS/2 mouse and can be activated using the normal
DOS or Windows IBM or PS/2 mouse driver.
Figure Section 1-7 Trackball
The Right Side of the Notebook
The following figure shows NEC Versa 500 Series right side features.
1-10 Technical Information
Hard DriveFloppy
Drive
Eject
Button
Figure Section 1-8 Right Side of the Notebook
Built-in Floppy Disk Drive
On the right side of the notebook, you will find the floppy disk drive which supports 3.5inch 1.44MB high density (HD) diskettes or 720KB double-sided (DS) diskettes. Insert the
floppy diskette with the metal shutter towards the drive and the diskette label facing up. To
remove the floppy diskette, you press the eject button found on the upper right of the
floppy disk drive.
Hard Disk Drive Compartment
Just beside the floppy disk drive is the notebook’s internal hard drive. The NEC Versa 550
provides industry standard 2.5-inch IDE hard disk drive at 340MB and 540MB. The System
BIOS of the notebook also includes Auto IDE detection and LBA mode for easy installation as well as later upgrade for higher capacity disk drives.
The Left Side of the Notebook
The following figure shows NEC Versa 500 Series left side features.
Reset
Switch
DC-IN
Connector
PCMCIA
Compartment
Battery
Compartment
Technical Information 1-11
Figure Section 1-9 Left Side of the Notebook
Battery Compartment
To the left corner side of the notebook is the battery compartment which houses the rechargeable NiMH battery pack. The battery pack is instantly charge whenever you connect
the AC adapter to the notebook. It is very important to always have the battery installed on
the notebook to have it always charged and conditioned by the AC adapter. Leaving the
battery pack unistalled for a long period would drain the battery cells completely, and may
cause deterioration to the entire battery pack.
To remove the battery pack from the compartment unit, push forward the battery compartment latch to release lock and slowly pull out the battery pack.
NOTE: There are two types of battery pack for
the Versa 550 Series. The two Versa 500 models
use Type A battery pack swith 2400mA; while
the NEC Versa 550D model uses Type B battery
pack with 2800mA. Battery packs are not interchangeable.
Figure Section 1-10 Removing the Battery Pack
PCMCIA Slot Compartment
The PCMCIA slot compartment houses two card slots that support two PCMCIA Type II
devices or one Type III device. For Type III cards, insert into the upper slot. Insert the card
with the pin sockets facing towards the drive and the label facing up. To remove the
PCMCIA card, push on the eject button to release the pin connections and slowly pull out
the card.
1-12 Technical Information
The NEC Versa 550 Series also comes with DOS/Windows PCMCIA drivers for supporting various PCMCIA cards like modem cards, network cards.
Figure Section 1-11 Inserting a PCMCIA card
DC-IN Connector Jack
To the left of the PCMCIA compartment, you will find a connector jack where you plug in
the AC adapter of the notebook. The NEC Versa 550 series provides a universal autoswitching AC adapter where you connect the AC power cord and into the power outlet. It
is important to have the AC adapter connected to the notebook to recharge the battery and
keep the notebook working continuously.
NOTE: Use only the AC adapter model that
comes with the NEC Versa 550 notebook.
Figure Section 1-12 Connecting the AC Adapter to the Notebook
Technical Information 1-13
Hardware Reset Switch
To the left of the AC adapter connector jack, you will notice a small hole which allows an
easy alternative to resetting the notebook’s hardware.
The Rear Side of the Notebook
The following figure shows NEC Versa 500 Series rear side features.
Ventilation
VGA
Port
Port
Parallel
Port
Serial
Figure Section 1-13 Rear Side of the Notebook
External Keyboard and PS/2 Mouse Port
duct
Ext. K/B and
PS/2 mouse port
The external keyboard and PS/2 mouse port allows you to connect an external full-sized
IBM AT-enhanced keyboard. When an external keyboard is connected, both the built-in
keyboard of the notebook and the external keyboard can be used simultaneously.
The NEC Versa 550 also provides an optional Y-connector adapter allowing simultaneous
use of external AT-enhanced keyboard and PS/2 mouse. When an external PS/2 mouse is
connected using the Y-connector, the built-in trackball will automatically be disabled.
NOTE: When connecting an external PS/2
mouse, it is required that you power off the
computer first before connecting the PS/2
mouse. This way, the system can detect the external PS/2 mouse and disables the built-in trackball device.
VGA port
The 15-pin female VGA connector allows you to connect an external VGA monitor that
supports up to 1024x768 pixels resolution. When displaying on the external VGA monitor
alone, the VGA port can support resolution at 800x600 at 256 colors and 1024x768 at 16
colors for the NEC Versa 550D1 and 640x480 at 64K colors, 800x600 at 256 colors, and
1024x768 at 256 colors for both the NEC Versa 500D2 and 550D2.
1-14 Technical Information
The NEC Versa 550 series provides VGA VESA driver diskette for installing different display resolution drivers for Windows Setup. You can also toggle the display between the
LCD and the external monitor by pressing the <Fn> key + <F10> key combination.
NOTE: Even when set to 800x600 or 1024x768
resolution, the external monitor will only show
640x480 resolution if the computer is running at
Simultaneous display. You need to toggle the
display to the external monitor only in order to
display higher resolution.
Refer also to Appendix A for a list of supported video modes.
Figure Section 1-14 Connecting an External Monitor
Printer Port (LPT 1)
The 25-pin printer port provides a parallel interface to which you can connect a parallel
printer or pocket network adapter. Many operating systems and software applications refer
to this port as LPT1. You can run the BIOS SETUP program to change the configuration
of the parallel port to Standard or Bidirectional.
Figure Section 1-15 Connecting to the Printer Port
Technical Information 1-15
Serial Port (COM 1)
The 9-pin serial port provides a serial interface to which you can connect an RS-232C device such as external serial pointing device or modem. This port is commonly referred to as
COM1.
Figure Section 1-16 Connecting to the Serial Port
NOTE: First power off the system before con-
necting an external serial mouse. After turning on
the power again, run the BIOS SETUP program
and disable the Trackball.
The Base of the Computer
See the following figure for NEC Versa 500 Series bottom features.
Memory
Compartment
Cover
Battery
Compartment
Latch
Figure Section 1-17 The Base of the Notebook
Battery Module Handle and Lock
Battery Pack
Handle
To release the battery module from its compartment, push forward the battery compartment
latch as indicated by the arrow mark on it. While doing this, hold the handle of the battery
module and pull it out from its compartment.
1-16 Technical Information
Memory Slot Compartment Cover
The memory slot compartment cover is secured with two retaining screws. Inside is a memory slot compartment where you can upgrade the system memory of the notebook using
standard single inline memory modules (SIMMs).
Figure Section 1-18 Memory Slot Compartment
SYSTEM BIOS SETUP PROGRAM
The BIOS (Basic Input-Output System) Setup program allows you to change the system
configuration settings such as the current date and time, the disk drive and ports settings,
and the power management as well.
As Power-On Self Test (POST) executes during boot up process, the screen will display the
following message:
Press <Ctrl><Alt><S> to Enter SETUP
Press the <Ctrl><Alt><S> key combination to run the BIOS Setup program. The BIOS
Setup program is organized into two pages of menu which you can select using the PgDn
and PgUp keys. To move from one option to another, you use the up and down arrow keys
while using the <Spacebar> and <-> keys to change the settings.
To exit the BIOS Setup program, simply press the <Esc> key and select from the pop-up
window whether you want to load the default values for all fields; save your changes and
exit; or exit without saving any changes.
The Bootup Setting Menu
The bootup settings menu allows you to change the following configuration:
Technical Information 1-17
Figure Section 1-19 The Bootup Setting Menu
Table Section 1-5 Bootup Setting Menu
Item Function
System Time This option allows you to change the system time, using the
format hour : minute : second. You can change the system
time here or from your operating system’s command prompt.
System Date This option allows you to change the system date, using the
format month day, year. You can change the system date
here or from your operating system’s command prompt.
Diskette A This option allows you to specify the type of diskette drive
mounted inside the notebook. The default setting for this
option is 3.5”, 1.44MB disk drive.
which is Enabled automatically for large capacity hard drives
over DOS’ limit of 528MB.
Hard Disk This option allows you to specify the type of hard drive
mounted inside the notebook. Always select the Auto 1 option
to instruct the BIOS to automatically detect the relevant
parameters of the hard drive. Some hard drive, however, do
not respond correctly to the values detected. In such cases,
you must select search from the list if the make and model of
the drive is listed. Otherwise, select User 1 and manually
enter the manufacturer’s recommended drive parameters.
Base Memory This field reports the amount of base (or conventional)
memory found by the BIOS during its POST. The value
should not exceed or below 640KB.
Extended Memory This field reports the amount of extended memory found by
the BIOS during POST. The value displayed is the amount of
memory address map. Because all models in the Versa 550
1-18 Technical Information
series ship have a minimum of 4MB/8MB of memory as
standard configuration, this value should not be less than
3072KB.
Total Memory This field reports the total amount of memory found by the
BIOS during POST. The value displayed is the sum of the
base and extended memory, plus the 384KB of memory
reserved to the system for BIOS and BIOS extension
addresses. This value should not be less than 4096KB.
Display Output This option allows you to configure the notebook for video
display output between the LCD panel, the external VGA port,
or both. Select Auto to instruct the notebook to automatically
detect connection to an external monitor or display output to
the LCD panel. Otherwise, select SimulScan for simultaneous
output to both LCD panel and external monitor. 550D (2) and
550D models have these two options, but 550D (1) model this
field is fixed to “Auto”, can not be configured.
Serial Port This option allows you to enable or disable the notebook’s
serial port as COM1 (at address 03F8h). The default setting is
Enabled.
Parallel Port This option allows you to configure the notebook’s parallel
port as a Standard or Bidirectional printer port, or to disable
the port altogether. The default setting is Standard.
Password This option allows you to limit access to the computer through
the use of a password. If you select this option, a pop-up
window will appear asking you to set or change the password.
A password can be up to seven characters in length, and is
cleared by eliminating the password with the F1 key.
Note: If you forget the password of the computer, the only way
to access the system again is to discharge the CMOS battery.
Quick Boot This option allows you to configure the computer to shorten or
skip some non-critical tests during the BIOS POST, and thus
speed up the boot process.
Boot From This option allows you to configure the computer to which
drive it will first try to look for the operating system.
Select HDD only if the hard drive already holds an operating
system and all necessary startup file configuration.
Select FDD when you need to boot the operating system from
the floppy diskette. If there is no diskette found on the floppy
drive, the computer will then try to load the operating system
from the hard drive.
Trackball This option allows you to enable or disable the built-in
trackball. If you need to attach an external serial mouse, you
should disable this option so that the system will try to look for
the serial mouse.
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