NComputing U170 User Manual
ncomputing.com
USB Virtual Desktop Kit
(Model U170)
with vSpaceTM
User Guide
This guide applies to all Microsoft® Windows versions of our product. Specific
information about our Linux versions may be found at
http://ncomputing.com/support.aspx
ncomputing.com
Important notices
Please note that reproduction of this User Guide in whole or in part, without express written permission
from NComputing, is not permitted.
NComputing reserves the right to make improvements and/or changes to this User Guide and to the
products, programs and/or specifications described herein at anytime without notice. Information
contained in this document may have been obtained from internal testing or from a third party.
NComputing shall not be liable for any direct, indirect, special, incidental or consequential damages in
connection with the use of this material. The latest version of this User Guide can be downloaded from
the “Download Center” in the support section of the NComputing website at: www.ncomputing.com
Refer to the Limited Hardware Warranty applicable to your region for information on what is and what is
not covered by the warranty, your responsibilities, exclusions, and how to obtain service. It is your
responsibility to download a copy of the warranty at the time of purchase to keep for your records. The
warranty can be downloaded from the “Download Center” in the support section of the NComputing
website.
Please refer to the End User License Agreement (EULA) and Terms of Use (TOU) that are presented for
your review during the software installation process. The information contained in these documents is
very important. The EULA and TOU constitute agreements between you and NComputing and are
accepted by you by installing and using the product. It is your responsibility to print a copy of the EULA
and TOU directly from the installer in order to keep for your records.
This product gives users shared access to computer resources. It is not a computer, and may not support
all software applications, especially high-resolution graphics applications or 3D games that are designed
to be supported by stand-alone computers. Similarly, it may not support all hardware peripherals that are
designed to be supported by stand-alone computers.
Refer to your computer operating system and application software vendors’ license agreements for
information on using these products with NComputing systems. Additional software licenses may be
required.
Microsoft Windows Licenses. You are licensed by NComputing to use the vSpace software under the
terms of the EULA. You must also acquire the appropriate number of Windows Server licenses and Client
Access Licenses for each device or user accessing Windows Server software. You cannot use the
vSpace software with Windows Client software (i.e., Windows Vista, Windows 7) unless a single user and
no other user accesses the same Windows Client software at any one time, or you are authorized to do
so under an applicable license from Microsoft or as expressly set forth in the “Microsoft Windows Server
to Windows XP License Rights” section of the NComputing EULA. In all cases, your rights and obligations
with respect to the use of vSpace software with Windows Server software and Windows Client software
are defined by both the NComputing vSpace software EULA and the applicable Microsoft Software
License Agreement or EULA. For more information on licensing with Microsoft operating systems see:
www.ncomputing.com/mslicensing
The NComputing hardware and software products described in this user manual are protected by
numerous granted and pending U.S. and international patents.
© 2010 by NComputing Inc. All rights reserved. NComputing is a registered Trademark of NComputing
Inc. – USA. Microsoft and Windows are registered trademarks of Microsoft Corporation. All trademarks
are the property of their respective owners.
USB virtual desktop (model U170) user guide
Page 3
Contents
Important notices................................................................................................... 2!
Contents ................................................................................................................ 3!
Safety information .................................................................................................4!
Regulatory compliance.......................................................................................... 5!
FCC information............................................................................................................ 5!
KCC certification information ........................................................................................ 5!
Product overview...................................................................................................6!
Minimum system requirements .............................................................................7!
Host computer............................................................................................................... 7!
Access devices ............................................................................................................. 8!
Install the hardware ............................................................................................... 8!
Connect peripheral devices .......................................................................................... 8!
Connection options ....................................................................................................... 9!
Mounting and security................................................................................................. 10!
NComputing vSpace software installation........................................................... 10!
User setup................................................................................................................... 13!
Product registration ............................................................................................. 14!
Online registration....................................................................................................... 15!
Offline registration....................................................................................................... 15!
PC upgrade or card migration to another PC.............................................................. 16!
Uninstallation .............................................................................................................. 16!
vSpace software updates............................................................................................ 17!
Additional features...............................................................................................17!
Auto login.................................................................................................................... 17!
Troubleshooting guide......................................................................................... 18!
Glossary ..............................................................................................................19!
USB virtual desktop (model U170) user guide
Page 4
Safety information
Refer to the following to prevent any physical injury or loss of assets caused by damage to the
product.
A user must read this User Guide carefully before use and properly follow the instructions.
• Make sure that the place of installation is not too hot (above 35˚C), too cold (below 0˚C),
or too wet (above 85% relative humidity).
• Avoid any severe impacts to the product
• Make sure that the product is not exposed to direct sunlight or any hot machinery.
• Please keep the product away from any items which have strong magnetic properties.
• Do not disassemble, repair or rebuild the product.
Note: Please properly route all cables and power cords to avoid a
tripping hazard. An electric shock, fire, damage to the product or
physical injury may occur as a result of tripping over the cable.
USB virtual desktop (model U170) user guide
Page 5
Regulatory compliance
FCC information
This equipment has been tested and found to comply with the limits for a class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment to a power outlet on a circuit different from which the receiver is
connected
• Consult your dealer or an experienced radio TV technician for help
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment
KCC certification information
NComputing U170
1.기기의명칭(모델명): USB-based Expansion kit (U170)
2.인증받은 자의 상호: 엔컴퓨팅 주식회사!
3.제조자/제조국가: Magic Control Technology Corporation/대만!
4.제조년월: 제품! 참조!
!
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
USB virtual desktop (model U170) user guide
Page 6
Product overview
The NComputing U170 kit enables users to dramatically cut computing costs by sharing the
untapped power of existing computers. The U170 access device and NComputing vSpace
software work together to efficiently harness excess computing capacity and enable multiple
users to share a single computer. And each user gets the full performance and capability of a
PC, including multimedia and video. Best of all, IT staff and end users do not need special
training because the solution is easy to setup and is compatible with standard PC software.
Connect one user per kit or a total of 10 users per host machine
With the NComputing U170, each user still has a standard monitor, keyboard, mouse, and
speakers (sold separately). However, instead of connecting directly to the PC, these peripherals
connect to the U170 access device on their desk. These very small, solid-state devices connect
with USB cables and optional USB 2.0 hubs to the shared PC. The distance between the
access device and the shared computer can be a maximum of 20 meters (66 feet) following
standard USB 2.0 specifications on cables and hubs. The U170 can also be easily attached and
secured to the back of a display with the built-in VESA mount option.
The NComputing vSpace desktop virtualization software (included) divides the PC’s resources
into independent virtual workspaces that give each user their own full PC experience. vSpace
simplifies configuration by automatically assigning the keyboard, mouse, audio and any USB
devices attached to each workstation. There is even an auto-login feature that can be set to
automatically login a user making the U170 a great product for kiosks, schools, kids, and digital
signage applications.
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