Motorola V3682 Service Manual

V3682

Level III Service Manual

Single Band 1900 MHz GSM

V3682

CONTENTS

SECTION 1: GENERAL

1.1 Introduction v

1.2 Motorola service policy for V3682 in warrantyvi

1.3 General Safety Information vii

SECTION 2: V3682 DESCRIPTION

2.1 Specifications of V3682 2

2.2V3682 Overview3

2.3 Connector Pinout 4

2.4 Talk time, Weight and Volume Matrix 4

SECTION 3: FEATURE LIST

3.1 List of Features available 6

3.2 Menu 6

3.3 Phon e Book 7

3.4 Call Related Features 7

3.5 Messages 8

3.6 Phone Set Up 9

3.7 Networ k sel ecti on 10

3.8 Call Meters 10

3.9 Accessory set-up 11

Page Number

SECTION 4: DISASSEMBLY & PARTS

4.1 Dissasembly Intr oduct ion 13

4.2 Re commended Tools 13

4.3 Disassembly Procedure 1 3

4.4 Assembly procedur e 13

4.5 Exploded Parts diagram 16

4.6 Replacement parts 17

SECTION 5: SIM CARDS AND SECURITY

5.1 Manual test mode 19

5.2 Live Sim Card 19

5.3 Personality Transfer 19

5.4 GSM T est C ommand 21

5.5 Identity and Security 22

SECTION 6: REPAIR & TES T PRO CEDURES

6.1 Repair introduction 24

6.2 Mechanical repairs 24

6.3 Basic modular troubleshooting 24

6.4 Software Upgrade 27

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6.5 Flexing 27

6.6 Testing on HP 8922 28

6.7 Te s ting PCB on ly on Car Kit Set Up 29

6.8 T esting on Go / NoGo Tester 30

SECTION 7: ACCESSORIES

7.1 Accessory Statement 32

SECTION 8: GLOSSARY OF TERMS

8.1 List of Abbreviations 35

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SECTION 1: GENERAL

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V3682

1.1 Introduction

This manual is intended for use b y technicians familiar with sim ilar types of equipment. It cont ains all service information required for the equipment described and is current as of the printing date.

The scope of this document is to provide the reader with basic information relating to the V3682, and also to provide procedures and processes for repairing the units up to and including Level 2 repair.

Level 1 and 2 repairs involve the following activities to be carried out: -

•

1.Unit swap out

•

2.Repairing of mechanical faults

•

3.Basic modula r troubleshooting

•

4.Testing and verification of unit functionality

•

5.Upgrading software

•

6.F lexing uni ts

•

7.Initiate warranty claims and send faulty modules to Level 3 or 4 repair centres.

Computer Software Copyrights

The Motorola products described in this instruction manual may include copyrighted Motorola computer programs stored in semi-conductor memories or other media. Laws in the United States and other countries preserve for Motorola certain ex clusive ri gh ts for copyrighted computer programs, inclu ding the exclusive ri ght to copy or reproduce in any form th e copyr i ghted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this instruction manual may not be copied or reproduced in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty free license to use that arises by operation of law in the sale of a product.

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V3682

1.2 Motorola Service Policy for V3682 in warranty

1.2.1 Warranty:

Product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and retailers extended warranties will not be supported under warranty. Non warranty repairs will be available at agreed fixed repair prices. Refer to the latest version of CSB 235 for details. Proof of purchase will be required to validate warranty claims.

1.2.2 Out of Box Failure Policy

Refer to the latest version of CSB 270 for the definition of Out of Box Failures, and for specific instructions.

1.2.3 Product Support

Customers original units will be repaired but not refurbished as standard. Level I shops may replace accessories and Level I parts; Level II shops may replace non-soldered parts; Level III shops may perform some board level repairs. The U.S. National Service Center makes all repairs.

1.2.4 Customer Support:

Consumers should call 1 - 800 331 - 6456. Motorola Warranty Authorized Service Centers should call 1 - 877 777 - 7520 55# for access to Technical Support.

1.2.5 Replacement Parts Ordering

Only shops authorized to carry out repairs will be able to purchase spare parts. Orders for spare parts should be placed with the Accessories and Aftermarket Division (AAD) of Motorola. Refer to the latest version of CSB 260 for details.

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1.3 Genera l Safety In formation

1.3.1 Portable Operation

•

DO NOT hold the radio so that the antenna is very close to, or touching, exposed parts of the body,

especially the face or eyes whilst transmitting. The radio will perform best if it is held in the same

manner as you would hold a ‘land’ telephone handset, with the antenna angled up and over your shoulder.

•

DO NOT operate the portable phone in an aircraft. Switch off your telephone. The use of a cellular

telephone in an aircraft may be dangerous to the operation of the aircraft, disruption of the Cellular Network may occur, and is illegal. Failure to observe this instruction may lead to a suspension or denial of Cellular Telephone Service to the offender, or legal action, or both.

1.3.2 Mobile/Portable Operation - Telephone use in Vehicles:

•

All equipment must be properly grounded according to installation instructions for safe operation.

•

Users are advised t o turn off their eq u ipment when at a refueling point.

•

Safety is every driver’s responsibility. Cellular telephones should only be used in situations in

which the driver considers it safe to do so.

1.3.3 General

•

DO NOT allow children to play with any radio equipment containing a transmitter.

•

DO NOT operate this equipment near electrical blasting caps or in an explosive atmosphere.

Mobile Telephones are, under certain conditions, capable of interfering with blasting operations. When you are in the vicinity of such work, look out for and observe sign s cautioning against mobile radio transmission. If transmission is prohibited, you must turn off your mobile telephone to pr event any transmissi on. In standby mode the mobile telephone will automatically transmit to acknowledge a call if it is not turned off.

•

Refer to the appropr iate secti on of the prod u ct user manu al for additional pertinent safety

information

•

All equipment should be serviced only by a Motorola qualified technician.

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SECTION 2:

V3682

DESCRIPTION

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2.1 Specifications of V3682

General

Function

Frequency Range GSM PCS 1850.2 - 1909.8 MHz Tx

Channel Spacing 200 kHz Channels 174 GSM/374 DCS carriers with 8 channels per carrier Modulation GMSK at BT = 0.3 Tran sm itter Phas e Accu racy 5 Degr ees RMS, 20 Degrees p eak Duplex Spa cing 45 MHz GSM 95Mhz DCS Frequency Stability + 0.10 ppm of the downlink frequency (Rx) Operating Voltage +3.0V dc to +5.1V dc (battery)

Transmit Current Typically 225 ma avg, 1.1A peak Stand-by Current Typically 7.5 ma (DRX2) Dimensions 82mm(L) X 43mm(W) X 26mm(H) Size (Volume) 72 cc Weight 83 g Temperature Range -10C to +55C

Specification

1930.2 - 1989.8 MHz Rx

+4.4V dc to +6.5V dc (external connector)

Transmitter

Function Specification

RF Power Output 33 dBm + 2dB GSM/ 30 dBm + 2 dB DCS Output Impedance 50 ohms (nominal) Spurious Emissions -36 dBm from 0.1 to 1 Ghz

-30 dBm from 1 to 4 Ghz

Receiver

Function Specification

RF Level -102 dBm RX bit error rate (100 k bits) < 2% Channel Hop Time 500 microseconds Time to Camp Approximately 5-10 seconds

Speech C od ing

Function Specification

Speech C od ing Type Regular P u lse Excitation / Linear Predictive Coding with Long

Term Predicti on . (RPE LPC with LTP). Bit Rate 13.0 k bps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits. Class 2 bits = 78 bits Bit Rate with FE C E ncodi ng 22.8 k bp s

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2.2V3682 Overview

The V3682 has been marketed as the lightest and smallest dual band mobile phone in the world. It is now designed with the new Whitecap Chipset to allow the unit to operate at a lower working voltage and therefore prolong battery life, in both Standby and Talk time. The holographic display is now fitted into the flip to allow more room on the keypad.

This product is a replacement for Startac 130 and its main features include: -

• Smaller and more stylish form

• Single Band 1900 MHz GSM

• Longer Talk time / Standby time

• Large bit mapped 96 X 54 display with 1 line of Icons and Optimax holographic display

• Class II Sim tool kit

• Internal headset

• Potential to support Half Rate and Enhanced Full Rate modes of transmission (dependant on

Network)

• Asian SMS

• Asian Phonebook.

• Extended GSM

The units will be made of a Polycarbonate plastic with the display and speaker fitted within the flip. The bottom part of the clam will contain the keypad the LOGIC / RF PCB, the Mic, earpiece flex connection, external accessory connector and volume buttons. There will be two types of battery doors available each to fit the standard and long life batteries, the phone accepts a 3V or 5V mini SIM card which fits into the SIM slot underneath the battery. There will be no connection or fitting for an Auxiliary battery. The Antenna is usually a fixed stub type antenna. The Service indicator will as for other Startac products display a Green light whilst in service, a Red light whilst out of service and will flash Amber when roaming.

Fig 2.1 Mechanical pictorial Overview

Speaker

Holographic Display

Flip

Vol. up

Headset Jack Socket

Service Indicator

Mute button

Keypad

Smart Ke

Vol. Down

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Antenna

Batt Door Release

Batter Contacts

SIM Contacts

IMEI & MSN Label

Accessor Connector

V3682

2.3 Connector Pinout

1- RF Groun d 2- RF In/Out 3- RF Groun d 4- Battery Feedback 5- Manual Test Line 6- Not connected 7- Not Connected 8- Audio In 9- Audio Out / On-Off 10- Battery Ground 11- RTN 12- CMP 13- TRU 14- External B+ 15- Analogue Ground

2.4 Talk Times, Weight and Volume Matrix

✸ White holographic film on display

Volume (cubic cm)

TBD 53 - - Transceiver Only 69 72 100-130 70-125 Transceiver with 400 mAh LI Slim Batt 69 77 130-160 95-160 Transceiver with 520 mAh LI Slim Batt 80 92 260-330 190-320 Transceiver with 1000mAh Extended

TBD TBD TBD TBD Transceiver with 200mAh high

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Weight (grams)

Talk Time (minutes)

Standby time (hours)

Name

capacity battery

perfor mance battery

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SECTION 3: FEATURE LIST

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Check Capacity

Prevent acces s

3.1 List of Features Available

Below are the list of Menu functions available at present, all highlighted text are or menu options that may be added in future versions i.e. on the release of Voice Annotation. Below are the list of Menu functions available at present, all highlighted text are or menu options that may be added in future versions i.e. on the release of Voice Annotation.

1st Generation Menu 2nd Generation Menu

Generation Menu

4th Generation Menu Th Generation Menu

Generation Menu

Personal Numbers

Last 10 Calls

1.Last Calls made

2.Last calls received

3.Erase all numbers

Phone Book

Call Related

Features

Network

Call Meters

Messages Phone Setup

Accessor Setu

PHONE BOOK

Find Entry by Name

Find Entry By Location

Enter Name

Enter Location

Only Available with Headset or Car Kit conn ect ed

1.Call Number

2.Modify Name or number

3.Era s e name or numb er

My phone number(s)

Fixed dia ling

One-Touch Dial Setting

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View fi xe d di a l list

Setup fixed Dialing

1.To Phone memory

2.To SIM memory

3.To Fixe d D ial list

Enter Pin2

1.On

2.Off

3.Edit Entry

4.Add Entry

5.Erase Entry

Add Entry

1.Add to Phone memory

2.Add to SIM card memory

1.Check phone Capacity

2.Ch eck SIM ca

1.No memory restrictions

2.T o SI M ca r d memor y

3.To phone memory

4.To phone and SIM memory

acit

V3682

3.Off

Detailed Diverting

.Off

Show bat tery meter

CALL RELATED

FEATURES

Restrict my Phone number

Call Diverting

Call waiting

Call Barring

1.Show ID on next call

2.Restrict ID on next call

1.On

2.Off

1.On

2.Off

Bar outgoing call s

Bar Incoming Calls

Change Bar password

Cancel all b arring

1.Int’l Calls

2.Int’l Calls Except home

3.All Calls

4.Off

1.When Roaming

2.All Calls

Divert when unavailable

1.On

2.Off

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Divert Fax Calls

Divert Data Calls

Cancel all d ivertin

1.On

2.Off

1.On

2.Off

1.On

2.Off

If Bus

If not reachable

If No Answer

1.On 2

1.On

2.Off

1.On

2.Off

V3682

Call Voicemail

Messages

Received messages

Outgoing Messages

Cell broadcas t

Message Settings

Go to Next message

Delete Message

Return Call

Edit Message

Reply t o m e s sa g e

Delete all messages

Go to next message

Send me ssa g e

Edit message

Delete message

1.On

2.Off

1.Voicemail Number

2.Service Centre

3.Expiry Period

4.Outgoing message type

1.Send Message

2.Store Mes sage

1.Send message

2.Store messa

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+ 35 hidden pages