Motorola MC1000 User Manual

MC1000 with Windows CE 4.2
User Guide
MC1000 with Windows CE 4.2
User Guide
72E-69840-02
Rev. A
August 2007
ii MC1000 with Windows CE 4.2 User Guide
without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as i s” basis. All sof twar e, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferab le and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted unde r copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to deco mpile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent & Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
Motorola, Inc. One Motorola Plaza Holtsville, New York 11742-1300
http://www.symbol.com

Patents

This product is covered by one or more of the patents listed on the website: www.symbol.com/patents

Revision History

Changes to the original manual are listed below:
Change Date Description
-01 Rev A 04/07/05 Initial release.
-02 Rev A 08/31/07 Re-branding.
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iv MC1000 with Windows CE 4.2 User Guide

Table of Contents

Patents.................................................................................................................................................. ii
Revision History.................................................................................................................................... iii
About This Guide
Introduction........................................................................................................................................... vii
Documentation Set vii
Features................................................................................................................................................ vii
Chapter Descriptions............................................................................................................................ viii
Notational Conventions......................................................................................................................... ix
Related Documents and Software........................................................................................................ ix
Service Information............................................................................................................................... x
Chapter 1: Getting Started
Introduction .......................................................................................................................................... 1-1
Accessories ......................................................................................................................................... 1-1
Parts .................................................................................................................................................... 1-3
Getting Started ..................................................................................................................................... 1-3
Main Battery Installation ................................................................................................................. 1-3
Li-ion Battery Installation ................................................................................................................ 1-4
AAA Battery Installation ................................................................................................................. 1-5
Battery Charging .................................................................................................................................. 1-5
Starting the Mobile Computer .............................................................................................................. 1-6
Waking the Mobile Computer .............................................................................................................. 1-7
Li-ion Battery Removal ........................................................................................................................ 1-7
AAA Batteries Removal ....................................................................................................................... 1-8
Spare Battery Charging ....................................................................................................................... 1-8
SD Memory Card ................................................................................................................................. 1-8
Wrist Strap ........................................................................................................................................... 1-10
Chapter 2: Operating the MC1000
Introduction .......................................................................................................................................... 2-1
vi MC1000 with Windows CE 4.2 User Guide
Power Button ....................................................................................................................................... 2-1
Keypad ................................................................................................................................................. 2-1
Using the Keypad to Navigate Applications ................................................................................... 2-4
Key Combinations .................................................................................................................... 2-4
Selecting Items ........................................................................................................................ 2-4
Adjusting the Beeper Volume .............................................................................................................. 2-5
Adjusting the Screen Contrast ............................................................................................................. 2-5
Start Button .................................................................................................................................... 2-8
Entering Information ............................................................................................................................ 2-8
Entering Information Using the Keypad ......................................................................................... 2-8
Entering Data via the Bar Code Scanner ....................................................................................... 2-9
Scan Indicator LED .................................................................................................................. 2-10
Scanning Considerations ............................................................................................................... 2-10
Laser Decode Ranges ................................................................................................................... 2-11
Resetting the Mobile Computer ........................................................................................................... 2-12
Performing a Warm Boot ............................................................................................................... 2-12
Performing a Cold Boot .................................................................................................................. 2-12
Waking the Mobile Computer .............................................................................................................. 2-13
File System Directory Structure ........................................................................................................... 2-13
Chapter 3: Accessories
Introduction .......................................................................................................................................... 3-1
Cradles ........................................................................................................................................... 3-1
Cables ............................................................................................................................................ 3-1
Single Slot Serial/USB Cradle ............................................................................................................. 3-2
Battery Charging ............................................................................................................................ 3-3
Cable Connection .......................................................................................................................... 3-6
Battery Charging ............................................................................................................................ 3-7
Chapter 4: Maintenance & Troubleshooting
Introduction .......................................................................................................................................... 4-1
Maintaining the Mobile Computer ........................................................................................................ 4-1
Troubleshooting ................................................................................................................................... 4-2
Mobile Computer ............................................................................................................................ 4-2
Single Slot Serial/USB Cradle ........................................................................................................ 4-4
Four Slot USB Cradle .................................................................................................................... 4-5
Cables ............................................................................................................................................ 4-6
Appendix A: Technical Specifications
Mobile Computer Technical Specifications .......................................................................................... A-1
Glossary
Index

About This Guide

Introduction

This guide provides information about using the MC1000 mobile computer and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the MC1000 is divided into guides that provide in formation for specific user needs.
Microsoft Application Guide - describes how to use Microsoft developed applications.
Symbol Application Guide - describes how to use Symbol developed applications.
MC1000 User Guide - describes how to use the MC1000 mobile computer.
MC1000 Integrator Guide - describes how to set up the MC1000 mobile computer and it’s accessories.

Features

The MC1000 includes the following features:
SMDK Help File - provides API information for writing applications.
Operating System: Microsoft Windows CE .NET 4.2 Core
Memory Configuration: 32 MB RAM/32 MB Flash
Screen: monochrome 240 x 240 pixel, 2.2” diagonal, non-touch
Expansion: User accessible Secure Digital (SD) slot
Keypads: 21-key keypad
Data Capture: 1-dimensional bar code laser scanning.
viii MC1000 with Windows CE 4.2 User Guide

Chapter Descriptions

Topics covered in this guide are as follows:
Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first
time.
Chapter 2, Operating the MC1000, explains how to use the mobile computer. This includes instructions for
powering on and resetting the mobile computer, entering and capturing data.
Chapter 3, Accessories, describes the accessories available for the mobile computer and how to use the
accessories with the mobile computer.
Chapter 4, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during mobile computer operation.
Appendix A, Technical Specifications, includes a table listing the technical specifications for the mobile
computer.

Notational Conventions

The following conventions are used in this document:
“Mobile computer” refers to the MC1000 mobile computer.
Italics are used to highlight the following:
Chapters and sections in this and related documents
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a screen.
Bold text is used to highlight the following:
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not nece ssarily sequential.
About This Guide ix
Sequential lists (e.g., those that describe step-by-s te p pr oc ed ur e s) ap pe a r as nu m be re d lists.

Related Documents and Software

The following documents provide more information about the MC1000 mobile computers.
MC1000 Quick Start Guide (poster), p/n 72-69838-xx
MC1000 Licensing, Patent and Regulatory In fo rm at ion , p/n 72-69839-xx
MC1000 with Windows CE 4.2 Integrator Guide, p/n 72E-69841-xx
Symbol Applications Guide for Symbol Devices, p/n 72-68901-xx
Microsoft Applications Guide for Symbol Devices, p/n 72-68197-xx
Symbol Mobility Developer Kit (SMDK) Help File, p/n 72E-38880-02
Symbol Mobility Developer Kit for eMbedded Visual C++ v4.0 (SMDK for eVC4) , available at:
http://www.symbol.com/MC1000
Device Configuration Package for MC1000 (DCP for MC1000), available at: http://www.symbol.com/MC1000.
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.symbol.com/manuals.
x MC1000 with Windows CE 4.2 User Guide

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.symbol.com/contactsupport
When contacting Enterprise Mobility support, please have the following information available:
Serial number of the unit
Model number or product name
Software type and version number Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.
.
Chapter 1 Getting Started

Introduction

This chapter describes the mobile computer’s physical characteristics, how to install and charge the bat terie s, remove and replace the handstrap, and start the mobile computer for the first time.
Unpacking the Mobile Computer
Carefully remove all protective material from around the mobile computer and save the shipping cont ainer for later storage and shipping. Verify that the equipment listed below is included:
MC1000 mobile computer
Wrist strap
Regulatory Guide
Quick Start Guide. Inspect the equipment for damage. If any equipment is missing or damaged, contact Motorola Enterprise Mobility
support immediately. See page x for contact information.

Accessories

Table 1-1 lists the accessories available for the MC1000:
Table 1-1
Single Slot Serial/USB Cradle Charges the mobile computer main battery and a spare battery, and
Four Slot USB Cradle Charges up to four mobile computers and synchronizes the mobile
Power Supply Country-specific and accessory specific power supply and line cord, plugs
MC1000 Accessories
Accessory Description
synchronizes the mobile computer with a host computer through a serial or USB connection.
computers with a host computer through a USB connection.
into the pigtail connector.
1 - 2 MC1000 with Windows CE 4.2 User Guide
Table 1-1
USB Client Charge Cable Provides USB client communication capabilities and charges the mobile
RS232 Charge Cable Provides RS232 communication capabilities and charges the mobile
Single Slot Cradle RS232 Cable Provides serial host communication capabilities. Single Slot Cradle USB Cable Provides USB connection to a host computer. Four Slot Cradle USB Cable Provides internal USB hub for connection to host computer. Handstrap Provides additional support when holding the mobile computer. Li-ion Rechargeable Battery Spare 1800 mAh battery. Modem Module Connects to the Single Slot Serial/USB cradle to allow the cradle to be used
Modem Cable Connects the Modem Module to the Single Slot Serial/USB cradle. Symbol Mobility Developer Kit for
eMbedded Visual C++ v4.0 (SMDK for eVC4)
MC1000 Accessories (Continued)
Accessory Description
computer.
computer.
as a modem cradle.
A development tool used to create native C and C++ applications for all Symbol mobile computers running the Microsoft Windows Mobile 2003 Software for Pocket PCs operating system. Available at:
http://www.symbol.com/MC1000
Platform SDK Used in conjunction with the SMDK for eVC4 to create Windows CE
applications for the MC1000 mobile computer. Available at:
http://www.symbol.com/support.
Device Configuration Package (DCP) for MC1000
A development tool used to create and download hex images that represent flash partitions to the mobile computer. Available at:
http://www.symbol.com/MC1000.

Parts

Scan LED
Scan Window
Battery Door
Battery Door Latch
Keypad
Power Button
Screen
Scan Button
Charge LED
SD Card Cover
Wrist Strap
Beeper
Getting Started 1 - 3

Getting Started

Figure 1-1
To get the MC1000 up and running:
MC1000 Mobile Computer
install the rechargeable Li-ion battery or the AAA batteries
charge the battery (rechargeable battery only)
start the mobile computer.

Main Battery Installation

The MC1000 uses either a rechargeable 1800 mAh Li-ion battery or three standard alkaline AAA batteries. Charge the Li-ion battery before using the mobile computer. If the Li-ion battery is not charged, see Battery Charging on
page 1-5.
1 - 4 MC1000 with Windows CE 4.2 User Guide
Battery Adapter Clip
Battery Door Switch

Li-ion Battery Installation

To install the Li-ion batte ry:
1. Pull back the two battery door latches.
2. Lift the battery door.
Figure 1-2
3. With your index and middle fingers holding the sides of the battery adapter clip, push toward the top of the
Battery Door Removal
CAUTION Ensure the battery adapter clip is positioned correctly or damage to the battery adapter clip and
battery door may occur. Avoid touching the contacts when positioning the battery adapter clip.
mobile computer until it is latched in the up position.
4. Insert the battery into the battery well top first.
Figure 1-3
5. Replace the battery door bottom first and press down until it snaps into place.
Li-ion Battery Insertion
NOTE The battery door switch detects if the battery door is installed properly. The mobile computer does not turn
on if the battery door is not in place.
Getting Started 1 - 5
Battery Adapter Clip
Battery Door Switch

AAA Battery Installation

To install the AAA batteries:
1. Pull back the two battery door latches.
2. Lift the battery cover.
3. With your index and middle fingers holding the sides of the battery adapter clip, push towa rd the bottom of the
mobile computer until it is latched in the down position.
4. Insert the three AAA batteries into the battery well, noting the positions of the batteries.
Figure 1-4
5. Replace the battery door bottom first and press down until it snaps into place.

Battery Charging

Use the mobile computer’s cradles, charge cables, and spare battery chargers to charge the mobile computer’s main Li-ion battery.
Before using the mobile computer for the first time, fully charge the main Li-ion battery. When the Li-ion battery is fully charged the Charge LED remains lit. See Table 1-2 on page 1-6. Charge time for the Li-ion battery is usually less than four hours. Charge the mobile computer using a cradle or charge cable, or remove and charge the main Li-ion battery using a spare battery charger.
The mobile computer is equipped with a memory backup battery which automatically charges from the main battery . Whe n the mobile comp uter is used for the first time , the backup battery requires approxima tely 20 hours to fully charge. This is also true any time the backup battery is discharged which occurs when the main battery is removed for several hours. The backup battery retains data in memory for at least 30 minutes after the mobile
AAA Battery Installation
NOTE The battery door switch detects if the battery door is installed properly. The mobile computer does not turn
on if the battery door is not in place.
NOTE Rechargeable AAA batteries cannot be recharged in the mobile computer. Refer to the rechargeable AAA
battery product information for charging instructions.
1 - 6 MC1000 with Windows CE 4.2 User Guide
computer's main battery is removed. When the mobile computer reaches a very low battery state, the combination of main battery and backup battery retains data in memor y for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Use the following accessories to charge the Li-ion battery:
Cradles:
Single Slot Serial/USB cradle
Four Slot USB cradle.
Cables (and a power supply):
USB Client Charge cable
RS232 Charge cable.
Spare Battery Charger:
Single Slot Serial/USB cradle.
To charge the mobile computer Li-ion and backup batteries, use a cradle or a charge cable. The charge cable requires a Symbol approved power supply.
Cradles
Insert the mobile computer into a cradle. See Chapter 3, Accessor ies for accessory setup. The mobile
computer starts to charge automatically. The Charge LED lights to indicate the charge status. See Table 1-2
for charging indications.
Cables
Connect a charge cable to the appropriate power source and connect the other end of the charge cable to
the mobile computer. See Chapter 3, Accessories for accessory setup. The mobile computer starts to charge
automatically. The Charge LED lights to indicate the charge status. See Table 1-2 for charging indications.
Table 1-2
Off Mobile computer is not placed correctly in the cradl e; charge cab le is no t connected
Slow Blinking Amber Mobile computer is charging. Solid Amber Charging is complete.
Mobile Computer Charging LED Indicator
Status Indication
correctly; charger is not powered.
Note: When the Li-ion battery is initially inserted in the mobile c omputer, the Charge LED flashes once if the battery power is low or the battery is not fully inserted.

Starting the Mobile Computer

When the mobile computer is powered on for the first time, it initializes. The splash screen appears for a short period of time. If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-12.
Getting Started 1 - 7
Battery Tab
Figure 1-5
Splash Screen

Waking the Mobile Computer

Use the wakeup condition settings to define what actions wa ke up the mobile computer. The settings are subject to change/update. See Waking the Mobile Computer on page 2-13.

Li-ion Battery Removal

To remove the Li-ion battery:
NOTE Pulling back the left battery door latch places the mobile computer in suspend mode.
1. Press the red Power button to turn off the screen and place the mobile computer in suspend mode.
2. Pull back the two battery door latches.
3. Lift the battery door.
4. Pull the battery tab up to remove the battery.
Figure 1-6
Li-ion Battery Removal
1 - 8 MC1000 with Windows CE 4.2 User Guide

AAA Batteries Removal

To remove the AAA batteries:
NOTE Pulling back the left battery door latch places the mobile computer in suspend mode.
1. Press the red Power button to turn off the screen and place the mobile computer in suspend mode.
2. Pull back the two battery door latches.
3. Lift the battery door.
4. Remove the three AAA batteries from the mobile computer.
Figure 1-7
AAA Battery Removal

Spare Battery Charging

Use one of two accessories to charge spare Li-ion batteries. See to Chapter 3, Accessories for more information on spare battery charging.

SD Memory Card

Use a Secure Digital (SD) memory card to store application data. To install an SD memory card:
1. Press the red Power button to turn off the screen and place the mobile computer in suspend mode.
2. Loosen the two captive screws securing the SD card cover.
Getting Started 1 - 9
Captive Screws
SD Card Slot
Figure 1-8
3. Remove the SD card cover.
Figure 1-9
4. Insert the SD memory card into the SD card slot. Note the position of the notch on SD card.
SD Card Cover Screw Removal
SD Card Cover Removal
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