The features described in this guide are subject to modifications without prior notice.
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Welcome...
to your new Motorola Smart Monitoring
Companion!
Thank you for purchasing the Smart Monitoring Companion. Now you can
he ar yo ur ba by s leep in t he ro om or you can m oni tor y our o lde r chi ldre n in
their playroom. You can install the Companion only from your iPhone
®
or Android™ devices and hear the Audio Stream from your PC or
iPad
Notebook, as well as from your iPhone
Please keep your original dated sales receipt for your records. For
warranty service of your Motorola product, you will need to provide a copy
of your dated sales receipt to confirm warranty status. Registration is not
required for warranty coverage.
For product-related questions, please call:
+491805 938 802 in Europe
Email: motorola-mbp@tdm.de
This User’s Guide has all the information you need to make the mos t out of
your product.
Please read the Safety Instructions on pages 5 before you install the unit.
Inside the Box
• 1 x Smart Monitoring Companion Unit
• 1 x Quick Start Guide
®
/iPad® or Android™ devices.
®
/
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Overview of the Smart Monitoring Companion
1
2
3
5
6
4
7
1. Night Light
Lights in Amber colour for local.
Flashs when in pairing mode.
2. Speaker
3. Power indicator
Lights in Green when plug the
device into power socket.
4. Power Plug
5. Night Light button
Press to turn on/off the nightlight.
6. PAIR button
Press and hold for 3s to enter to
pairing mode.
Press and hold for more than 20s to
de-register from Smart Nursery
App and reset to factory default.
7. Vol ume bu tto ns ( /))
Press to decrease/increase speaker
volume.
Important guidelines for installing your Smart Monitoring Companion
Unit
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth™
systems or microwave ovens may cause interference with this product. Keep the
®
Wi-Fi
Companion Unit away from these types of products, or turn them off if
Presence of un-insulated "dangerous voltage" within the product’s
enclosu re that may be o f sufficien t magni tude to constitute a risk o f
electric shock to persons.
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Presence of important operating and maintenance (servicing) instructions in
WARNING:
the literature accompanying the appliance.
This digital audio baby monitor is compliant with all relevant standards
regarding electromagnetic fields and is, when handled as described in the
User’s Guide, safe to use. Therefore, always read the instructions in this User’s
Guide carefully before using the device.
• Determine a location for the baby monitor that will provide the best audio reception
of your baby in its cot.
• NEVER place the baby monitor within the cot.
• Adult assembly is required. Keep small parts away from children when assembling.
• This product is not a toy. Don’t allow children to play with it.
• This baby monitor is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
• Do not cover the baby monitor with a towel or blanket.
• Test this monitor and all its functions so that you are familiar with it prior to actual use.
• Do not use the baby monitor near water.
• Do not install the baby monitor near a heat source.
CAUTION
In ord er to reduce the risk of fire or e lectrical shock, do not expose the device to
water or humidity. Never disassemble the device. Opening the casing is
dangerous and will invalidate the warranty.
In order to disconnect the apparatus from the mains completely, the unit should
be disconnected from the mains socket outlet completely.
Safety Instructions5
Page 6
2. Getting Started
Power Plug
Power Socket
2.1Connecting to the power supply
The Smart Monitoring Companion powers on automatically when it is
connected to the power supply.
1. Choose a location with access to the electrical outlet.
2. Plug the Unit into the suitable power outlet in your baby’s room.
Ensuring sufficient clearance is given for it to detect sound and no more
than 1 metre from the baby cot.
3. When the unit is plugged in for the first time the green LED illuminates and
the night light switches on.
6Getting Started
Page 7
3. Using the Smart Monitoring Companion
Please read these instructions carefully, and be aware that this Companion Unit
is only intended as an aid. It is not a substitute for responsible, correct parental
supervision.
3.1Set nightlight
The nightlight feature is intended to give the room a soft glow so the baby can
be observed without disturbing it with bright lights.
1. When the nightlight is off, press to turn it on.
2. When the nightlight is on, press to turn it off.
3.2Adjust speaker volume
There are 5 volume levels on the unit, including volume off.
Press > to increase or < to decrease the volume of the unit respectively, the
sound level will be detected on your iPhone
paired.
®
/iPad® or Android™ devices that
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Using the Smart Monitoring Companion7
Page 8
4. System Requirements
Smartphones / Tablets: Android™ and iOS® only.
Minimum requirement: iOS 8.0, Android 5.0 or above.
For more information, please visit: https://hubbleconnected.com/
requirements.
8System Requirements
Page 9
5. Connecting Devices
MBP162
CONNECT
Wi-Fi Router
Hubble Service
Access your
MBP162CONNECT
locally
How does it work?
When a user tries to access the Companion Unit, our secure server
authenticates the user’s identity and permits access to the Companion Unit.
5.1Setup
Plug the Smart Monitoring Companion into an electrical outlet and the Unit will
automatically switch on. The Unit must be wit hin ra nge o f the W i-Fi
which you want to connect. Have the router password available for entering
during the in-app setup process.
5.2What you need
• MBP162CONNECT
• Device with Android™ system 5.0 or above
• or Any iOS
Note: You can only setup via a compatible smartphone or tablet and not via a
PC.
®
Device with iOS version 8.0 or above
Receive notification from any
compatible device remotely
®
router with
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Connecting Devices9
Page 10
5.3User Account and MBP162CONNECT setup on
Android™ Devices
5.3.1Download Hubble Connect for Smart Nursery App.
• Go to Google Play™ Store to search for Hubble Connect for Smart Nursery
App.
• Download Hubble Connect for Smart Nursery App from Google Play™
Store and install it on your Android™ device.
5.3.2Run Smart Nursery App on Android™ Device
• Ensure that your smart device is connected to your Wi-Fi® router.
• Run Hubble Connect for Smart Nursery App, SIGN UP by entering your
account information, read through the Terms & Conditions, then select
"I agree to the Terms of Use". (Pictures A1, A2)
Note: If you already have a Smart Nursery App account, please select
Already have an Account? to go to the next steps.
10Connecting Devices
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5.3.3 Add the MBP162CONNECT to your account
A5
A3
A4
• Tap on Audio Monitors then tap MBP162 to add the device, read through the
features of MBP162CONNECT or tap on
Skip to setup
. (Pictures A3, A4, A5)
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TM
Android
• Press and hold the
PAIR
button at the front of MBP162CONNECT, the
nightlight blinks in amber alternately indicating that the device is ready for
pairing.
Connecting Devices11
Page 12
• Tap
A7
A6
A9
A8
Next
, the App will automatically search for your device as shown in the
picture below. (Pictures A6, A7).
• Tap the device
SSID
( AudioMonitor-0162XXXXXX ) to connect to the App.
(Picture A8)
• Tap Next to search for the Wi-Fi router. (Picture A9)
12Connecting Devices
Page 13
• Select your Wi-Fi® network, enter your password and then tap Search.
A11
A10
(Picture A10)
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TM
Android
• It will take a few minutes for the device to connect to the Wi-Fi
®
the device is
successfully registered to your Samrt Nusery account. (Picture A11)
• If connection fails, please tap Retry and repeat the steps starting from steps
5.3.3.
Connecting Devices13
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5.4User Account and MBP162CONNECT setup on iOS®
i2
i1
Devices
5.4.1 Download Hubble Connect for Smart Nursery App
• Go to App Store to search for "Hubble Connect for Smart Nursery" App.
• Download "Hubble Connect for Smart Nursery" App and install it on your
®
iOS
device.
5.4.2 Run Smart Nursery App on your iOS® Device
• Ensure that your iOS® device is connected to your Wi-Fi® Router.
• Run the "Hubble Connect for Smart Nursery" App, enter your account
information, read through the Terms and Conditions, and then select "I agree
to the Terms of Use". (Pictures i1, i2)
Note: If you already have a Smart Nursery App account, please select Already
have an Account? to go to the next step.
14Connecting Devices
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5.4.3 Add the MBP162CONNECT to your account
i5
i3
i4
i7
I6
• Tap on Audio Monitors the tap MBP162 to add the device, read through the
features of MBP162CONNECT or tap on
• The following setup instructions will appear on the screen. (Pictures i6, i7)
Skip to setup
. (Pictures i3, i4, i5)
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®
iOS
Connecting Devices15
Page 16
• Press and hold the
i8i9
nightlight blinks in amber colour alternately indicating that the device is
ready for pairing. The unit also bleeped three times and the Power LED
switched off then on again.
• Go to
Settings
• Select your device
networks. (Picture i9).
PAIR
button at the front of MBP162CONNECT, the
> Wi-Fi menu on your iOS® device. (Picture i8).
SSID
(AudioMonitor-0162XXXXXX) from the list of
16Connecting Devices
Page 17
• Press Home Key to return back, tap the Smart Nursery app to resume setup,
i10i11
the SSID will be detected on your iOS device.(Picture 10)
• Tap
NEXT
• Select your Wi-Fi® network and tap Search. (Picture i11)
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®
iOS
Connecting Devices17
Page 18
• Enter your Wi-Fi® password and tap OK. (Picture i12)
i12i13
• It will take a few minutes for the device to connect to the Wi-Fi
®
network, the
device is successfully registered to your Samrt Nusery account. (Picture i13)
• If connection fails, please tap Retry and repeat the steps starting from 5.4.3)
18Connecting Devices
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5.5Reset the Smart Monitoring Companion
Note: If your Companion Unit is moved from one router (e.g. home) to another
(e.g. office) or you have setup issues, then the Unit must be reset.
• Press and hold PA IR b utt on for more than 20s to enter to deregister mode
and perform factory default. You will hear a series of bleeps as you hold the
button. After 20 seconds the unit will re-initialise. When it is ready the night
light will flash ready for pairing.
• Register your device to Smart Nursery App by following the steps in section
5.3.3 for Android™ devices or in section 5.4.3 for iOS
®
devices.
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Connecting Devices19
Page 20
6. Disposal of the Device (Environment)
At the end of the product life cycle, you should not dispose of
this product with normal household waste. Take this product to
a collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user's guide and/or
box indicates this.
Some of the product materials can be re-used if you take them
to a recycling point. By reusing some parts or raw materials from used products
you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
20Disposal of the Device (Environmen t)
Page 21
7. Cleaning
Clean your Smart Monitoring Companion with a slightly damp cloth or with an
antistatic cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
• Do not clean any part of the Smart Monitoring Companion with thinners or
other solvents and chemicals - this may cause permanent damage to the
product which is not covered by the warranty.
• Keep your Smart Monitoring Companion away from hot, humid areas or
strong sunlight, and do not let it get wet.
• Every effort has been made to ensure high standards of reliability of your
Smart Monitoring Companion. However, if something does go wrong,
please do not try to repair it yourself - contact Customer Service for
assistance.
IMPORTANT
Always switch off and disconnect the power adapter before cleaning your
Smart Monitoring Companion.
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Cleaning21
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8. Troubleshooting
Problem
Category
AccountI am unable to login
AccountI receive an error
AccountWhat do I do if I forget
AccountI am unable to receive a
Setting UpWhile I am adding a
Problem
Description / Error
even after registration.
message saying:
"E-mail ID is not
registered".
my password?
new password
although I have used
the "Forgot Password"
option.
new Device to my
account, I am not able
to find any Device to
add.
Solution
Please check your user name and
password.
Please ensure that you have
registered with us. Tap Sign in to
create an account.
Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An e-mail will be
sent to your registered e-mail address.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
If you are trying to add a Device which
has previously been added into your
account or another account, you will
first have to reset the Device. Refer to
Section 5.5.
22Troubleshooting
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Setting UpDuring setup on
devices for Android™
and iOS, I am not able
to find my Device
during the last step and
the setup fails.
Connectivity
Issues
I get a message: We
are having problems
accessing your Device.
This could be due to
the lack of an internet
connection. Please
wait and try again later.
Connectivity
Issues
Even though I am
accessing my Device
from the same Wi-Fi
network, I still find my
Device is shown as
remote. I can only
access it for 5 minutes
at a time.
GeneralWhich platforms are
supported for
accessing my Device?
GeneralI do not hear any sound
when I am accessing
the Device
Please reset the Device to setup
mode and try again. Press and hold
the PAIR button on the front of the
Device until you hear a beep. Wait for
a minute for the Device to restart.
When the Night Light is flashing, this
indicates that it is in setup mode. Now
restart the setup from your
smartphone again.
1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
2. If the problem remains, please
restart your Device to check if
this fixes the problem.
3. Please restart your Wireless
Route r.
Please check your wireless router
settings. For example, for Buffalo
brand routers there is an option called
Wireless Isolation. Please disable this
option.
Minimum requirement:
Android™ 5.0
iPhone /iPad iOS version 8.0
You can tap on the speaker icon in the
Audio Monitoring to hear audio.
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Troubleshooting23
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GeneralHow do I download the
App for Android™ and
iOS devices?
Android™:
- Open the Google Play on your
Android™ device.
- Select Search
- Type in "Hubble Connect for
Smart Nursery"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App Store
SM
- Select Search
- Type in "Hubble Connect for
Smart Nursery"
- The results will show the Hubble
App
- Select to install it
24Troubleshooting
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9. General Information
If your product is not working properly...
1. Read this User's Guide or the Quick Start Guide.
2. Contact Customer Service at
+491805 938 802 in Europe
Email: motorola-mbp@tdm.de
If you think you need a battery replacement, please contact customer service.
Consumer Products and Accessories Limited Warranty
("Warranty")
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International LTD ("BINATONE")
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified access ory ("Accessory") sold
for use with this product is manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period outlined below. This
Warranty is your exclusive warranty and is not transferable.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION
LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF
DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS
CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL
RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION
LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR
RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY,
PROVINCE OR STATE.
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General Information25
Page 26
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not
transferable.
What will BINATONE do?
BINATONE or its authorised distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that do not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
26General Information
Page 27
Products CoveredLength of Coverage
Consumer ProductsTw o ( 2) ye a rs from the date of the products
original purchase by the first consumer
purchaser of the product.
Consumer AccessoriesNinety (90) days from the date of the
accessories original purchase by the first
consumer purchaser of the product.
Consumer Products and
Accessories that are Repaired or
Replaced
The balance of the original warranty or for
ninety (90) days from the date returned to
the consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and/or batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorised Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorised service centres, are excluded from coverage.
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General Information27
Page 28
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excl uded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
+491805 938 802 in Europe
Email: motorola-mbp@tdm.de
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorised Repair centre.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a Warranty card was included in your box, a completed
Warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent, employee or staff
of BINATONE, that may have been made in connection with the said purchase.
28General Information
Page 29
EU Declaration of Conformity (DoC)
Hereby, Binatone Telecom PLC declares that the radio equipment type is in
compliance with RE Directive 2014/53/EU. The full text of the EU declaration of
conformity is available on the website : www.motorolastore.com/support