Motorola MBP162 User Manual

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User’s Guide
Smart Monitoring Companion
Models: MBP162CONNECT
The features described in this guide are subject to modifications without prior notice.
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Welcome...
to your new Motorola Smart Monitoring Companion!
Thank you for purchasing the Smart Monitoring Companion. Now you can he ar yo ur ba by s leep in t he ro om or you can m oni tor y our o lde r chi ldre n in their playroom. You can install the Companion only from your iPhone
®
or Android™ devices and hear the Audio Stream from your PC or
iPad Notebook, as well as from your iPhone
Please keep your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
For product-related questions, please call:
+491805 938 802 in Europe
Email: motorola-mbp@tdm.de
This User’s Guide has all the information you need to make the mos t out of your product.
Please read the Safety Instructions on pages 5 before you install the unit.
Inside the Box
• 1 x Smart Monitoring Companion Unit
• 1 x Quick Start Guide
®
/iPad® or Android™ devices.
®
/
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Overview of the Smart Monitoring Companion
1
2
3
5
6
4
7
1. Night Light
Lights in Amber colour for local. Flashs when in pairing mode.
2. Speaker
3. Power indicator
Lights in Green when plug the device into power socket.
4. Power Plug
5. Night Light button
Press to turn on/off the nightlight.
6. PAIR button
Press and hold for 3s to enter to pairing mode. Press and hold for more than 20s to de-register from Smart Nursery App and reset to factory default.
7. Vol ume bu tto ns ( /))
Press to decrease/increase speaker volume.
Important guidelines for installing your Smart Monitoring Companion Unit
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth™ systems or microwave ovens may cause interference with this product. Keep the
®
Wi-Fi
Companion Unit away from these types of products, or turn them off if
they appear to be causing interference.
• Always ensure that you have a good Wi-Fi
®
connection available.
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Table of contents
1. Safety Instructions ....................................................................................5
2. Getting Started ......................................................................................... 6
2.1 Connecting to the power supply ...............................................................6
3. Using the Smart Monitoring Companion .................................................7
3.1 Set nightlight .............................................................................................. 7
3.2 Adjust speaker volume ...............................................................................7
4. System Requirements ..............................................................................8
5. Connecting Devices .................................................................................9
5.1 Setup ...........................................................................................................9
5.2 What you need ........................................................................................... 9
5.3 User Account and MBP162CONNECT setup on Android™ Devices ... 10
5.4 User Account and MBP162CONNECT setup on iOS® Devices ............ 14
5.5 Reset the Smart Monitoring Companion ................................................ 19
6. Disposal of the Device (Environment) ................................................... 20
7. Cleaning ..................................................................................................21
8. Troubleshooting .....................................................................................22
9. General Information ...............................................................................25
10. Technical Specifications ........................................................................30
4 Table of contents
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1. Safety Instructions

Presence of un-insulated "dangerous voltage" within the product’s enclosu re that may be o f sufficien t magni tude to constitute a risk o f electric shock to persons.
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Presence of important operating and maintenance (servicing) instructions in
WARNING:
the literature accompanying the appliance.
This digital audio baby monitor is compliant with all relevant standards regarding electromagnetic fields and is, when handled as described in the User’s Guide, safe to use. Therefore, always read the instructions in this User’s Guide carefully before using the device.
• Determine a location for the baby monitor that will provide the best audio reception of your baby in its cot.
• NEVER place the baby monitor within the cot.
• Adult assembly is required. Keep small parts away from children when assembling.
• This product is not a toy. Don’t allow children to play with it.
• This baby monitor is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
• Do not cover the baby monitor with a towel or blanket.
• Test this monitor and all its functions so that you are familiar with it prior to actual use.
• Do not use the baby monitor near water.
• Do not install the baby monitor near a heat source.
CAUTION
In ord er to reduce the risk of fire or e lectrical shock, do not expose the device to water or humidity. Never disassemble the device. Opening the casing is dangerous and will invalidate the warranty.
In order to disconnect the apparatus from the mains completely, the unit should be disconnected from the mains socket outlet completely.
Safety Instructions 5
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2. Getting Started

Power Plug
Power Socket

2.1 Connecting to the power supply

The Smart Monitoring Companion powers on automatically when it is connected to the power supply.
1. Choose a location with access to the electrical outlet.
2. Plug the Unit into the suitable power outlet in your baby’s room.
Ensuring sufficient clearance is given for it to detect sound and no more than 1 metre from the baby cot.
3. When the unit is plugged in for the first time the green LED illuminates and
the night light switches on.
6 Getting Started
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3. Using the Smart Monitoring Companion

Please read these instructions carefully, and be aware that this Companion Unit is only intended as an aid. It is not a substitute for responsible, correct parental supervision.

3.1 Set nightlight

The nightlight feature is intended to give the room a soft glow so the baby can be observed without disturbing it with bright lights.
1. When the nightlight is off, press to turn it on.
2. When the nightlight is on, press to turn it off.

3.2 Adjust speaker volume

There are 5 volume levels on the unit, including volume off.
Press > to increase or < to decrease the volume of the unit respectively, the sound level will be detected on your iPhone paired.
®
/iPad® or Android™ devices that
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Using the Smart Monitoring Companion 7
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4. System Requirements

Smartphones / Tablets: Android™ and iOS® only.
Minimum requirement: iOS 8.0, Android 5.0 or above.
For more information, please visit: https://hubbleconnected.com/ requirements.
8 System Requirements
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5. Connecting Devices

MBP162
CONNECT
Wi-Fi Router
Hubble Service
Access your
MBP162CONNECT
locally
How does it work?
When a user tries to access the Companion Unit, our secure server authenticates the user’s identity and permits access to the Companion Unit.

5.1 Setup

Plug the Smart Monitoring Companion into an electrical outlet and the Unit will automatically switch on. The Unit must be wit hin ra nge o f the W i-Fi which you want to connect. Have the router password available for entering during the in-app setup process.

5.2 What you need

• MBP162CONNECT
• Device with Android™ system 5.0 or above
• or Any iOS
Note: You can only setup via a compatible smartphone or tablet and not via a PC.
®
Device with iOS version 8.0 or above
Receive notification from any compatible device remotely
®
router with
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Connecting Devices 9
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5.3 User Account and MBP162CONNECT setup on Android™ Devices

5.3.1 Download Hubble Connect for Smart Nursery App.

• Go to Google Play™ Store to search for Hubble Connect for Smart Nursery
App.
• Download Hubble Connect for Smart Nursery App from Google Play™
Store and install it on your Android™ device.

5.3.2 Run Smart Nursery App on Android™ Device

• Ensure that your smart device is connected to your Wi-Fi® router.
• Run Hubble Connect for Smart Nursery App, SIGN UP by entering your
account information, read through the Terms & Conditions, then select "I agree to the Terms of Use". (Pictures A1, A2)
Note: If you already have a Smart Nursery App account, please select Already have an Account? to go to the next steps.
10 Connecting Devices
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5.3.3 Add the MBP162CONNECT to your account

A5
A3
A4
• Tap on Audio Monitors then tap MBP162 to add the device, read through the features of MBP162CONNECT or tap on
Skip to setup
. (Pictures A3, A4, A5)
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TM
Android
• Press and hold the
PAIR
button at the front of MBP162CONNECT, the nightlight blinks in amber alternately indicating that the device is ready for pairing.
Connecting Devices 11
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• Tap
A7
A6
A9
A8
Next
, the App will automatically search for your device as shown in the
picture below. (Pictures A6, A7).
• Tap the device
SSID
( AudioMonitor-0162XXXXXX ) to connect to the App.
(Picture A8)
• Tap Next to search for the Wi-Fi router. (Picture A9)
12 Connecting Devices
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• Select your Wi-Fi® network, enter your password and then tap Search.
A11
A10
(Picture A10)
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TM
Android
• It will take a few minutes for the device to connect to the Wi-Fi
®
the device is
successfully registered to your Samrt Nusery account. (Picture A11)
• If connection fails, please tap Retry and repeat the steps starting from steps
5.3.3.
Connecting Devices 13
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5.4 User Account and MBP162CONNECT setup on iOS®
i2
i1
Devices

5.4.1 Download Hubble Connect for Smart Nursery App

• Go to App Store to search for "Hubble Connect for Smart Nursery" App.
• Download "Hubble Connect for Smart Nursery" App and install it on your
®
iOS
device.

5.4.2 Run Smart Nursery App on your iOS® Device

• Ensure that your iOS® device is connected to your Wi-Fi® Router.
• Run the "Hubble Connect for Smart Nursery" App, enter your account
information, read through the Terms and Conditions, and then select "I agree to the Terms of Use". (Pictures i1, i2)
Note: If you already have a Smart Nursery App account, please select Already have an Account? to go to the next step.
14 Connecting Devices
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5.4.3 Add the MBP162CONNECT to your account

i5
i3
i4
i7
I6
• Tap on Audio Monitors the tap MBP162 to add the device, read through the features of MBP162CONNECT or tap on
• The following setup instructions will appear on the screen. (Pictures i6, i7)
Skip to setup
. (Pictures i3, i4, i5)
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®
iOS
Connecting Devices 15
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• Press and hold the
i8 i9
nightlight blinks in amber colour alternately indicating that the device is ready for pairing. The unit also bleeped three times and the Power LED switched off then on again.
• Go to
Settings
• Select your device networks. (Picture i9).
PAIR
button at the front of MBP162CONNECT, the
> Wi-Fi menu on your iOS® device. (Picture i8).
SSID
(AudioMonitor-0162XXXXXX) from the list of
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• Press Home Key to return back, tap the Smart Nursery app to resume setup,
i10 i11
the SSID will be detected on your iOS device.(Picture 10)
• Tap
NEXT
• Select your Wi-Fi® network and tap Search. (Picture i11)
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®
iOS
Connecting Devices 17
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• Enter your Wi-Fi® password and tap OK. (Picture i12)
i12 i13
• It will take a few minutes for the device to connect to the Wi-Fi
®
network, the
device is successfully registered to your Samrt Nusery account. (Picture i13)
• If connection fails, please tap Retry and repeat the steps starting from 5.4.3)
18 Connecting Devices
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5.5 Reset the Smart Monitoring Companion

Note: If your Companion Unit is moved from one router (e.g. home) to another
(e.g. office) or you have setup issues, then the Unit must be reset.
• Press and hold PA IR b utt on for more than 20s to enter to deregister mode
and perform factory default. You will hear a series of bleeps as you hold the button. After 20 seconds the unit will re-initialise. When it is ready the night light will flash ready for pairing.
• Register your device to Smart Nursery App by following the steps in section
5.3.3 for Android™ devices or in section 5.4.3 for iOS
®
devices.
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Connecting Devices 19
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6. Disposal of the Device (Environment)

At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user's guide and/or box indicates this.
Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the collection points in your area.
20 Disposal of the Device (Environmen t)
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7. Cleaning

Clean your Smart Monitoring Companion with a slightly damp cloth or with an antistatic cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
• Do not clean any part of the Smart Monitoring Companion with thinners or other solvents and chemicals - this may cause permanent damage to the product which is not covered by the warranty.
• Keep your Smart Monitoring Companion away from hot, humid areas or strong sunlight, and do not let it get wet.
• Every effort has been made to ensure high standards of reliability of your Smart Monitoring Companion. However, if something does go wrong, please do not try to repair it yourself - contact Customer Service for assistance.
IMPORTANT
Always switch off and disconnect the power adapter before cleaning your Smart Monitoring Companion.
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Cleaning 21
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8. Troubleshooting

Problem
Category
Account I am unable to login
Account I receive an error
Account What do I do if I forget
Account I am unable to receive a
Setting Up While I am adding a
Problem
Description / Error
even after registration.
message saying: "E-mail ID is not registered".
my password?
new password although I have used the "Forgot Password" option.
new Device to my account, I am not able to find any Device to add.
Solution
Please check your user name and password.
Please ensure that you have registered with us. Tap Sign in to create an account.
Click on the "Forgot Password" link on https://app.hubbleconnected.com/ #lostpassword OR on your Android™ or iOS application. An e-mail will be sent to your registered e-mail address.
1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder.
2. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account.
If you are trying to add a Device which has previously been added into your account or another account, you will first have to reset the Device. Refer to Section 5.5.
22 Troubleshooting
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Setting Up During setup on
devices for Android™ and iOS, I am not able to find my Device during the last step and the setup fails.
Connectivity Issues
I get a message: We are having problems accessing your Device. This could be due to the lack of an internet connection. Please wait and try again later.
Connectivity Issues
Even though I am accessing my Device from the same Wi-Fi network, I still find my Device is shown as remote. I can only access it for 5 minutes at a time.
General Which platforms are
supported for accessing my Device?
General I do not hear any sound
when I am accessing the Device
Please reset the Device to setup mode and try again. Press and hold the PAIR button on the front of the Device until you hear a beep. Wait for a minute for the Device to restart. When the Night Light is flashing, this indicates that it is in setup mode. Now restart the setup from your smartphone again.
1. Please try again in a few minutes.
This could be because of any issue with your internet connection.
2. If the problem remains, please
restart your Device to check if this fixes the problem.
3. Please restart your Wireless
Route r.
Please check your wireless router settings. For example, for Buffalo brand routers there is an option called Wireless Isolation. Please disable this option.
Minimum requirement:
Android™ 5.0
iPhone /iPad iOS version 8.0
You can tap on the speaker icon in the Audio Monitoring to hear audio.
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Troubleshooting 23
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General How do I download the
App for Android™ and iOS devices?
Android™:
- Open the Google Play on your
Android™ device.
- Select Search
- Type in "Hubble Connect for
Smart Nursery"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App Store
SM
- Select Search
- Type in "Hubble Connect for
Smart Nursery"
- The results will show the Hubble
App
- Select to install it
24 Troubleshooting
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9. General Information

If your product is not working properly...
1. Read this User's Guide or the Quick Start Guide.
2. Contact Customer Service at
+491805 938 802 in Europe
Email: motorola-mbp@tdm.de
If you think you need a battery replacement, please contact customer service.
Consumer Products and Accessories Limited Warranty ("Warranty")
Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International LTD ("BINATONE")

What Does this Warranty Cover?

Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product ("Product") or certified access ory ("Accessory") sold for use with this product is manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
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General Information 25
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Who is covered?

This Warranty extends only to the first consumer purchaser, and is not transferable.

What will BINATONE do?

BINATONE or its authorised distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this Warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.
26 General Information
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Products Covered Length of Coverage
Consumer Products Tw o ( 2) ye a rs from the date of the products
original purchase by the first consumer purchaser of the product.
Consumer Accessories Ninety (90) days from the date of the
accessories original purchase by the first consumer purchaser of the product.
Consumer Products and Accessories that are Repaired or Replaced
The balance of the original warranty or for ninety (90) days from the date returned to
the consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and/or batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
Unauthorised Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than MOTOROLA, BINATONE or its authorised service centres, are excluded from coverage.
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General Information 27
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Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excl uded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.

How to Obtain Warranty Service or Other Information?

To obtain service or information, please call:
+491805 938 802 in Europe
Email: motorola-mbp@tdm.de
You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorised Repair centre.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a Warranty card was included in your box, a completed Warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.
These terms and conditions constitute the complete warranty agreement between you and BINATONE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent, employee or staff of BINATONE, that may have been made in connection with the said purchase.
28 General Information
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EU Declaration of Conformity (DoC)
Hereby, Binatone Telecom PLC declares that the radio equipment type is in compliance with RE Directive 2014/53/EU. The full text of the EU declaration of conformity is available on the website : www.motorolastore.com/support
.
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General Information 29
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10. Technical Specifications

Frequency band 2400MHz-2483MHz
Operating temperature 5ºC - 45ºC
Maximum RF Power 20dBm
Power Voltage Input: 100-240V AC, 50/60Hz, 150mA
30 Technical Specifications
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Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo is trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. © 2017 Motorola Mobility LLC. All rights reserved.
EN_EU Version 1.0 Printed in China
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