Page 1
LM2000/m370
Table of Contents
GETTING STARTED
Welcome ..........................................................................................1
Radio Operations ....................................................................1
Phone Operations ...................................................................1
Message Mail™ ......................................................................1
Programming Menu ...............................................................1
Integrated Multi-Service Mobile ..................................................2
Display ....................................................................................4
Overview of Options ..............................................................5
Turning On/Off Your Mobile Unit ...............................................6
Automatic Turn On/Off .........................................................6
Call-in-Progress Protection ....................................................6
Adjusting Volumes .........................................................................7
Escalert ....................................................................................7
Microphone Mute ...................................................................7
Operating Your Mobile Unit ..........................................................8
Radio Calls ..............................................................................8
Phone Calls .............................................................................8
GROUP CALL
Group Call........................................................................................9
Service Area Selection...................................................................10
Local Area .....................................................................................10
Targeted Area ...............................................................................11
Wide Area ......................................................................................13
Talkgroup Selection .....................................................................14
Service Area Restriction................................................................16
PTT - ID .......................................................................................16
PRIVATE CALL™
Private Call ....................................................................................17
Making a Private Call ...........................................................17
Receiving a Private Call .......................................................20
Call Alert™ ....................................................................................21
Sending a Call Alert .............................................................21
Receiving a Call Alert ..........................................................23
Call Alert Stacking.........................................................................24
Receiving a Call Alert with Stacking...................................24
Responding to a Call Alert with Stacking ...........................24
USER’S GUIDE
Page 2
Getting Started
PHONE OPERATIONS
Placing a Phone Call .....................................................................25
Receiving a Phone Call ................................................................30
DTMF Tones ...............................................................................30
Burst DTMF Sequence ...............................................................30
Last Number Redial .....................................................................31
Automatic Redial ..........................................................................31
Displaying Your Own Number ....................................................31
Scratchpad .....................................................................................31
Silent Scratchpad ..........................................................................31
Silent Memo Pad ..........................................................................32
Call Forwarding ............................................................................33
Forward All Calls ..........................................................................33
Busy Transfer ................................................................................36
No-Answer Transfer .....................................................................36
No-Reach Transfer .......................................................................36
Call Forwarding Recall .................................................................39
Call Hold .......................................................................................39
Call Waiting ...................................................................................41
MESSAGE MAIL™
Reviewing and Reading Messages ..............................................45
Message Mail Call Back ...............................................................47
Receiving New Mail .....................................................................47
Getting Started
PROGRAMMING MENU
Programming Menu Table ..........................................................49
Programming Menu Examples ....................................................55
ADDITIONAL INFORMATION
FeaturesBenefits ...........................................................................71
Important General Safety Information ........................................73
Cleaning Instructions ...................................................................76
Status Indicator Table...................................................................77
Error Message Table.....................................................................77
Index ..............................................................................................81
, Motorola, Call Alert, Message Mail, and
Fast Access are trademarks of Motorola, Inc.
LM2000/m370
USER’S GUIDE
Page 3
Getting Started
WELCOME
The iDEN Integrated Digital Mobile allows you to place and
receive phone calls, make and receive person-to-person or group
radio calls, and receive alphanumeric messages.
The large display and soft key driven interface makes it the most
user-friendly communications product on the market today.
Before operating your unit, take time to read the Important General Safety Information on page 73.
There are four groups of capabilities explained in this guide:
Radio Operations
With Radio Operations, you can communicate with a group of
individuals (Group Call mode) or privately with a single person
(Private Call mode). You can also send a Call Alert™ to an individual, indicating that you want to speak with them.
Phone Operations
With Phone Operations, you can place and receive phone calls.
You can place phone calls by dialing the number directly or by
using one of the memory-calling features. A number of optional
features, such as Call Waiting and Call Forwarding, are also available.
Getting Started
Message Mail™
With Message Mail, you can receive and store up to eight alphanumeric messages. You are notified when new messages are
received, which can be read at your convenience. A phone number included within a message can be called automatically.
Programming Menu
A number of convenience features, such as a Signal Strength
Indicator, Auto Answer, Phone-Call Timers, and Auto Lock are
provided to you in an easy-to-use, self-prompting menu.
LM2000/m370
USER’S GUIDE
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Page 4
LM2000/m370
O.K. AS
AS
Getting Started
INTEGRATED MULTI-SERVICE MOBILE
LETTERING SIZE:
REQUIRES:
Getting Started
17-18. Reserved
16. Push-to-Talk
15. Active-Line Key
14. Phone Mode Key
13. Phone Control Keys
19. Earpiece
(PTT) Button
1. Status Indicators
2. Mute Key
3. Volume Control Keys
4. Alphanumeric Display
5. Option Keys
6. Directional Keys
GROUP
PHONE
QZ
ABC3DEF
12
JKL
GHI
5
4
PRS8TUV9WXY
7
PRVT
6
7. Group Mode Key
8. Private Mode Key
MNO
9. Alphanumeric Keypad
0
SEND
END PWR
10. Power (On/Off) Key
MARKED
ISS.
O
REVISION
12. Microphone
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USER’S GUIDE
11. Speaker
Page 5
Getting Started
1. Status Indicators—Solid or blinking lights indicate different
conditions your unit may be in. (See the Additional Information section for Status Indicator Table.)
2. Mute Key—Used to enable and disable the microphone during telephone calls so that the other party cannot hear you.
The solid yellow status indicator illuminates when the
microphone is muted.
3. Volume Control Keys—Used to adjust volume levels of the
earpiece, speaker, ringer, keypad, and message notification.
4. Alphanumeric Display—A three-line display, providing up to
11 characters per line. The display is backlit for ease of viewing.
5. Option Keys—Used to select the option that appears directly
above the key on the third line of the display.
6. Directional Keys—Used to perform Memory Scrolling,
option scrolling, and editing.
7. Group Mode Key—Used for one-to-many radio communication.
8. Private Mode Key—Used for one-to-one private radio communication.
9. Alphanumeric Keypad—Used for direct entry of radio IDs,
service area IDs, talkgroup IDs, phone numbers, or names.
All keys on the keypad are backlit for ease of nighttime viewing.
10. Power (On/Off) Key—Used to turn the mobile unit on and
off.
11. Speaker—Used for hands-free communication; also produces
ringer tones.
12. Microphone—Used for speaking during handset communication.
13. Phone Control Keys—Used to place ( ) or terminate
END
( )telephone calls.
14. Phone Mode Key—Used for telephone communication.
15. Active-Line Key—Used to control the Active-Line Indicator
■
) that appears on the display.
(
16. Push-to-Talk (PTT) Button—Used to transmit voice during
Group Calls and Private Calls. Also used to send Call Alerts.
17-18. Reserved for future use.
19. Earpiece—Used for listening during handset communications.
SEND
Getting Started
LM2000/m370
USER’S GUIDE
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LM2000/m370
Getting Started
Display
The three-line display provides information to operate your
mobile unit. There are three different modes your unit can be in:
PHONE
GROUP
Getting Started
, , or . Each mode has a “home” or default screen. To
help you become familiar with the display operation, shown
below is the “home” screen for the Phone mode.
Active-Line
Indicator
PRVT
Line 3—Options
• Line 1 displays the current mode you are in.
• Line 2 displays the Signal Strength and is also the number
selection line.
• Line 3 displays the first pair of available options.
■
The Active-Line Indicator (
■
ing on. The
moved up and down among the three lines by pressing the
Active-Line Key ( ). Direct input from the keypad or scrolling
using the keys is available on the line where the
appears.
The third line shows the immediately available options. To select
an option, press the Option Key ( ) located directly below it.
When the
automatically presented. At this point, scrolling using the
keys will cause any additional options to appear.
is always present on the display. The
■
is moved to the third line, the next pair of options is
) points to the line you are work-
■
can be
■
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USER’S GUIDE
Page 7
Getting Started
Overview of Options
The options presented on the third line of the display allow easy
access to all of the advanced features. Below is an overview of the
options available from within each mode.
GROUP
PRVT
PHONE
Getting Started
LM2000/m370
USER’S GUIDE
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LM2000/m370
Getting Started
TURNING ON/OFF
YOUR MOBILE UNIT
PWR
The key (located at the bottom
of the handset keypad) turns the
Getting Started
mobile unit both on and off. Press
and hold the key to turn the
unit on or off. You may turn your
mobile on or off at any time.
To prevent unauthorized use, your
unit will automatically Lock when
turned on using the key (using
the ignition switch will not automatically lock your unit). To unlock
your unit, enter your passcode. See
the “Programming Menu” section
for further information on Locks.
Each time the mobile unit is turned
on, it performs a self-check and system registration routine. Once completed, the unit will display the last
mode it was in.
PWR
PWR
The display illuminates during the self-check routine to
verify operation. Notify your
service provider if any error
messages are displayed.
When using your mobile unit
while the engine is off, you are
operating on your vehicle’s
battery power, and may
drain the battery.
Automatic Turn On/Off
To enable Automatic Turn On/Off,
leave the unit’s power on before
turning the vehicle ignition off.
Now your unit will automatically
turn on every time your vehicle is
turned on. Turning off your vehicle’s ignition automatically turns off
your unit.
Call-in-Progress Protection
This feature allows phone and radio
calls in progress to continue after
the vehicle’s ignition is turned off,
without interrupting your conversation.
6
USER’S GUIDE
In Group or Private mode,
you must be transmitting in
order for Call-in-Progress
Protection to operate.
Page 9
Getting Started
ADJUSTING VOLUMES
Press the Volume Control Keys ( ) to adjust:
V
V
• Earpiece Volume
When engaged in a call, with
the handset at the ear, pressing
the Volume Control Keys
adjusts the earpiece volume.
• Speaker Volume
When the handset is in the
cradle, pressing the Volume
Control Keys adjusts the
speaker volume. Speaker volume can also be adjusted
while your unit is idle.
You can also adjust the Earpiece, Speaker, and Ringer
volumes through the Programming Menu. In addition, the Keypad and Message
Notification volumes can be
set. Refer to the “Programming Menu” section for
instructions on adjusting
these volumes.
• Ringer Volume
Pressing the Volume Control
Keys while the phone is ringing adjusts the ringer volume.
Escalert
Getting Started
Your unit is equipped with the Escalert feature. Escalert ensures
that alert tones are initially produced at non-intrusive levels.
This feature reduces the initial volume of alert tones and automatically increases the volume to the level you have set.
Microphone Mute
This feature allows you to disable the microphone during phone
calls, preventing the other party from hearing you. Microphone
Mute also allows you to silence the keypad tones or disable sending the Dual-Tone Multi-Frequency (DTMF) tones when entering numbers during a phone call. After ending your current
phone call, the entered number can be easily dialed by pressing
. To mute the microphone, press the Mute Key ( )
SEND
located on the side of your unit. A solid yellow status indicator
lights when the microphone is muted.
LM2000/m370
USER’S GUIDE
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LM2000/m370
Getting Started
SEND
END
OPERATING YOUR MOBILE UNIT
You can operate your unit in two ways: Hands-free and handset
operation. Hands-free allows you to safely operate your mobile
unit while driving. Handset operation allows you to privately
Getting Started
make and receive calls with the handset at your ear. Hands-free
and handset operation can be used when making phone calls.
Radio Calls
To make a radio call, after selecting the appropriate ID, lift the
handset to your ear and press the PTT to talk. Wait for the chirp
to begin speaking. Release the PTT to listen.
To respond to a radio call, lift
the handset to your ear and
press the PTT to talk. Wait for
the chirp to begin speaking.
Release the PTT to listen.
To use the Hands-Free
upgrade, you must engage in a
Private or Group Call by
pressing the PTT and waiting
for the chirp to begin speaking.
You can then release the PTT and your phone will continue
transmitting until you stop
speaking.
Phone Calls
To place a hands-free phone call, select a number and press
while the handset remains in the cradle. Direct your conversation
to the visor microphone. For handset operation, lift the handset
to your ear after selecting a phone number and pressing .
To answer a phone call handsfree, press while the handset
SEND
remains in the cradle. Direct
your conversation to the visor
microphone. For handset operation, lift the handset to your ear
and begin talking.
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USER’S GUIDE
Lifting the handset from the
cradle automatically answers
your call. You must press
to terminate a phone call
using hands-free and handset operation.
SEND
Page 11
Group Call
GROUP CALL
A Group Call consists of a service area and a talkgroup. Service
areas are geographic areas of coverage for your radio. Your specific
service areas are defined by your service provider. A talkgroup is
an organization of radio users who communicate with each other.
In Group Calls, press and hold the PTT to talk and release it to
listen.
Upon pressing PTT, you will hear one of the following alert
tones:
• A high, chirp-like tone indicates that you have permission to talk. Begin speaking
after the tone.
• A low, continuous tone indicates that you cannot talk at
this time. Wait a moment
and try again.
• A busy-like tone indicates
that the system is busy. Wait
for a call-back (highpitched) tone, then try
again.
A time-out timer limits the amount of time you can continuously
talk. When the allotted time expires, you will hear a low-pitched
cut-off tone.
GROUP
Your unit may be programmed
with a courtesy tone. Upon
releasing the PTT, a courtesy
tone alerts listeners that you
have completed your transmission.
Group Call
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LM2000/m370
Group Call
Service Area Selection
When making outgoing Group
Calls, you may choose from
three different service area
selections: Local Area, Targeted Area, and Wide Area. In
each case, you are speaking
with members of the talkgroup
(shown on line 2 of the display)
who are in that service area.
Your unit is equipped with a
pre-programmed list of service
areas. You can add, edit, or
erase areas. You can also assign
names (aliases) to them. (See
the “Programming Menu”
Group Call
section for programming
information.)
Area selection only applies to
Group Calls you initiate. Your
last-selected area appears on
your display, regardless of the
origin of any incoming call.
Local Area
A Local-Area Group Call allows you to communicate with talkgroup members located in the service area you are currently in.
Your radio automatically updates your Local Area as you travel
from one service area to another. Dispatchers are always included
in a Local-Area call, regardless of their location.
(Example: Talk to Talkgroup 7 members in your Local Area. Area 6 is your
current Local Area. Talkgroup 7 is your selected talkgroup.)
1. Press .
GROUP
2. Press PTT.
10
Local Area is at the beginning
of your service area list. With
the ■ appearing on the top line
of the display, use the
to scroll to “LOCAL.”
Pressing PTT allows you
to talk with “TALKGRP 7”
members who are currently in
your Local Area and your dispatcher.
USER’S GUIDE
Page 13
Group Call
T argeted Ar ea
A Targeted-Area Group Call allows you to communicate with
talkgroup members in a specific service area. A Targeted Area can
be selected by: Direct Entry or Memory Scroll.
• Direct Entry
Allows you to use the keypad to input service area IDs.
(Example: Select area ID #12 using the keypad. Centreville is service
area 1. Area 6 is your current Local Area. Talkgroup 7 is your selected
talkgroup.)
1. Press .
GROUP
When in the Local Area,
the word “LOCAL”
appears before the service
area ID or name.
Group Call
2. Press .
3. Press .
QZ
1
ABC
2
4. Press PTT
or .
Service area ID #1 has
been programmed with
a name, Centreville.
The word “AREA”
appears before the service
area ID unless a name
has been programmed.
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LM2000/m370
Group Call
• Memory Scroll
Allows you to use the keys to scroll through memory for
areas. When programmed, names appear in place of service area
IDs.
(Example: Select “MIDWAY,” which is second in your service area list.
Area 6 is your current Local Area. Talkgroup 7 is your selected talkgroup.)
1. Press .
Group Call
2. Press twice.
3. Press PTT
GROUP
Press and hold the or
key to activate the
Auto Scroll feature. Auto
Scroll allows you to quickly
scroll through your lists.
or .
12
Pressing PTT allows you to
talk with the “TALKGRP
7” members currently in the
“MIDWAY” service area.
Pressing confirms
your service area selection
without initiating a Group
Call.
USER’S GUIDE
Page 15
Group Call
Wide Area
A Wide-Area Group Call allows you to talk with talkgroup members in all service areas and your dispatcher.
(Example: Select Wide Area. Area 6 is your current Local Area. Talkgroup
7 is your selected talkgroup.)
1. Press .
2. Press .
GROUP
When “LOCAL” appears
on the display, press
once to locate Wide Area.
“WIDE AREA” is at the
end of your service area list.
With the ■ appearing on the
top line of the display, use
your to scroll to
“WIDE AREA.”
Group Call
3. Press PTT or .
LM2000/m370
Pressing PTT allows you to
talk with your dispatcher
and the “TALKGRP 7”
members in all service areas.
Pressing confirms
your Wide Area selection
without initiating a Group
Call.
USER’S GUIDE
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LM2000/m370
Group Call
Talkgroup Selection
A talkgroup is an organization of radio users who communicate
with each other. Your unit is equipped with a pre-programmed
list of talkgroups. You can add, edit, or erase talkgroups. You can
also assign names (aliases) to them. (See the “Programming
Menu” section for programming information.) A talkgroup can be
selected by: Direct Entry or Memory Scroll.
• Direct Entry
Allows you to use the keypad to input talkgroup IDs.
(Example: Select talkgroup 18. “PLUMBERS” is talkgroup 1.)
1. Press .
GROUP
Group Call
2. Press .
3. Press .
4. Press .
Talkgroup Selection is
independent of Service
Area Selection.
QZ
1
To erase a digit, press
. To clear all digits,
press and hold . To
return to your previously
selected talkgroup, press
.
TUV
8
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USER’S GUIDE
Page 17
Group Call
5. Press PTT or .
• Memory Scroll
To transmit, press PTT;
to listen only, press .
The word “TALKGRP” appears
before the talkgroup ID unless a
name has been programmed.
Allows you to use the keys to scroll through memory for
talkgroups. When programmed, names appear in place of talkgroup
IDs.
(Example: Select “PAINTERS,” which is eighth in the list. Talkgroup 7 is
your selected talkgroup and is seventh in the list.)
1. Press .
GROUP
2. Press .
3. Press .
Press and hold the or
keys to activate the
Auto Scroll feature. Auto
Scroll allows you to quickly
scroll through your lists.
Group Call
4. Press PTT or .
LM2000/m370
To transmit, press PTT;
to listen only, press
USER’S GUIDE
.
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LM2000/m370
Group Call
SERVICE AREA RESTRICTION
With the optional feature of Service Area Restriction, you will see
a “GROUP SVC RESTRICTED” or “PRVT SVC
RESTRICTED” message on the display of your mobile unit in
either Group or Private mode when you travel outside an authorized service area. Phone mode will display “PHONE ONLY”
and will be available even if you are outside an authorized service
area.
PTT - ID
Once enabled, PTT-ID appears atuomatically on the display of
your phone. No additional training or accessories are required.
PTT-ID is an optional feature which may be offered by your service provider. When enabled, PTT-ID permits you to view the
Group Call
radio ID or name of the talkgroup member (if the radio ID has
been aliased in your programmed list) speaking in a Group Call.
Once enabled, PTT-ID appears automatically on the display. No
additional training or accessories are required.
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USER’S GUIDE
Page 19
Private Call
PRIVATE CALL™
PRVT
A Private Call is a radio call between two individuals. No other
radios can hear the conversation. A Private Call is placed by
selecting the radio ID for the person you want to call. Your unit is
equipped with a pre-programmed list of radio IDs. You can add,
edit, or erase radio IDs. You can also assign names (aliases) to
them. (See the “Programming Menu” section for programming
information.) A radio ID can be selected by: Direct Entry, Memory Scroll, or Alpha Search.
Making a Private Call
• Direct Entry
Allows you to use the keypad to input radio IDs.
(Example: Make a Private Call to Jane. Her radio ID is 12. Jack’s
radio ID is 1. The last Private Call or Call Alert was with radio ID 5.)
1. Press .
PRVT
When you enter the Prvt
mode, the last sent or
received radio ID or
name appears.
Private Call
QZ
2. Press .
3. Press .
1
ABC
2
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USER’S GUIDE
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LM2000/m370
Private Call
4. Press PTT.
Upon pressing PTT, you
will hear an alert tone.
Refer to the “Group
Call” section for a
description of these tones.
• Memory Scroll
Allows you to use the keys to scroll through memory for
radio IDs. When programmed, names appear in place of radio
IDs.
(Example: Call Mark who is the 13th entry in your radio ID list. Jane is
12th.)
1. Press .
2. Press .
PRVT
When you enter the Prvt
mode, the last sent or
received radio ID or
name appears.
Private Call
3. Press PTT.
18
Select the option to
view the radio ID associated with “MARK.”
USER’S GUIDE
Page 21
Private Call
To select a letter:
1st press = 1st letter;
2nd press = 2nd letter;
3rd press = 3rd letter.
If several names in the
list begin with the same
letter, use the to
view other names.
Select the option
to see the radio ID associated with the displayed
name.
• Alpha Search
Alpha Search allows you to select a radio ID by entering the first
letter of the name (alias) associated with it. If no name is stored
under a letter, the unit automatically searches forward, alphabetically, until the next name is found.
PRS
(Example: Call Rob from your radio ID list. The key is for names
beginning with P, R, and S.)
1. Press .
PRVT
2. Press .
PRS
3. Press twice.
7
7
Private Call
4. Press .
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LM2000/m370
Private Call
When idle in radio
Group or Private modes
(not talking or listening), you are able to
receive incoming phone
calls or Message Mail
notifications. When talking or listening, however,
phone calls and Message
Mail notifiactions are not
received.
5. Press PTT.
Receiving a Private Call
You may receive a Private Call from within any mode as long as
your unit is idle (not active in any other call). Two alert tones signal that you have received a Private Call. In addition, the following message appears on the display, indicating the person calling
you.
(Example: Mark is Private calling you.)
The person’s ID appearing on the display is
stored as the last radio
ID received. When programmed, names appear
in place of radio IDs.
You will immediately begin hearing the voice of the person calling. To respond to the call, press and hold the PTT, then release
to listen.
Private Call
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USER’S GUIDE
Page 23
Private Call
PRVT
GROUP
CALL ALERT™
You can initiate a Call Alert from either or mode. An alert
tone notifies the targeted person that you want to get in touch
with them. A Call Alert is placed by selecting the radio ID for the
person you want to alert. A radio ID can be selected by: Direct
Entry, Memory Scroll, or Alpha Search.
GROUP
Sending a Call Alert
• Direct Entry
Allows you to use the keypad to input radio IDs.
(Example: Send a Call Alert to Jane. Her radio ID is 12. Jack’s radio ID is
1. The last Private Call or Call Alert was with Mark.)
1. Press .
PRVT
Call Alert can also be
accessed by pressing
and moving the ■ to
line 3.
2. Press .
3. Press .
QZ
1
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Private Call
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LM2000/m370
Private Call
An alert tone and the
following message are
presented when the Call
Alert successfully
reaches the targeted unit.
The list of radio IDs
and names used to initiate a Call Alert is the
same list that is used in
Private Conversation.
ABC
4. Press .
2
5. Press PTT.
If the targeted unit is out-of-range or
turned off, an alert tone is heard and
an error message is displayed. Refer
to the “Additional Information” section for a description of all error
messages.
• Memory Scroll and Alpha Search
To send a Call Alert using the Memory Scroll or Alpha Search, use the
same procedure described in the
Private Call
“Private Call” section.
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USER’S GUIDE
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Private Call
Receiving a Call Alert
Four recurring alert tones signal that you have received a Call
Alert. In addition, the following message appears on the display,
identifying the person attempting to contact you.
(Example: Sheila is alerting you.)
The person’s ID appearing on
the display is stored as the last
radio ID received. When
programmed, names appear
in place of radio IDs.
• To talk to the person:
You are always in Prvt mode
when responding to a Call
Alert.
Press PTT.
• If you are unable to respond to the Call Alert, press to
clear the display and silence the recurring tones.
• To silence the recurring alert tones only, press any key
(except PTT).
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Private Call
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LM2000/m370
Private Call
PostScrip
CALL ALERT STACKING
Call Alert Stacking is an optional feature that allows you to save
up to 8 Call Alerts in a stack.
Receiving a Call Alert with Stacking
With Call Alert Stacking, you have the option to Clear a Call Alert
or to save the Call Alert to the Queue for later recall.
To Clear a Call Alert, press .
To place the Call Alert into the Queue,
press . Pressing a Mode key
(PHONE, GROUP, PRVT) will also stack
the Call Alert.
If you receive multiple Call Alerts, the last received Call Alert will
be displayed and the remaining Call Alerts will be stacked at the
beginning of the queue.
Responding to a Call Alert in the Stack
You can respond to the Call Alerts in any order. To select a Call
Alert for response:
1. Press under “Queue”.
Private Call
2. Press or to scroll to the Call Alert to which you wish
to respond.
3. Press the PTT to respond to the Call Alert. After responding to
the Alert, it is removed from the Stack.
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USER’S GUIDE
Page 27
Phone Operations
PHONE OPERATIONS
PHONE
Phone mode allows you to place
and receive phone calls. This mode
also provides additional phone features, such as: Call Waiting, Call
Forwarding, Call Hold, and Memo
Pad.
You can select phone numbers by:
Direct Dial, Speed Dial, Memory
Scroll, or Alpha Search.
Placing a Phone Call
When idle in phone mode,
you are able to receive
incoming radio calls (Group
Calls, Private Calls, and
Call Alerts). During a
phone conversation, no
radio calls are received.
Message Mail notifications
will still occur during a
phone conversation.
• Direct Dial
Allows you to use the keypad to enter phone numbers.
(Example: Call 555-5343.)
1. Press .
2. Press .
PHONE
5
JKL
3. Enter the remaining numbers.
LM2000/m370
USER’S GUIDE
To erase a digit, press
the . To clear all
digits, press and hold
or press .
Phone Operations
25
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LM2000/m370
Phone Operations
4. Press .
SEND
5. Press .
END
Using either hands-free
or handset operation,
you must press to
END
terminate a phone call.
• Speed Dial
Speed dialing allows you to select a stored number by entering its
memory location.
(Example: Call Tom whose phone number is stored in speed-dial location 9.)
1. Press .
2. Press .
PHONE
Phone Operations
26
USER’S GUIDE
Page 29
Phone Operations
WXY
3. Press .
9
Select the option
to see the phone number
associated with Tom.
4. Press .
SEND
• Memory Scroll
Allows you to use the keys to scroll through memory for
phone numbers. When programmed, names appear in place of
phone numbers.
(Example: Select Sam from your phone list. Sam is stored in speed-dial
location 2.)
1. Press .
2. Press .
PHONE
555-1212 is the last
number dialed. The last
number dialed appears
in speed-dial location Ø.
Phone Operations
LM2000/m370
USER’S GUIDE
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LM2000/m370
Phone Operations
Press and hold the
or keys to activate
the Auto Scroll feature.
Auto Scroll allows you
to quickly scroll through
your lists.
3. Press twice.
4. Press .
SEND
• Alpha Search
Alpha Search allows you to select a number by entering the first
letter of the name (alias) associated with it. If no name is stored
under a letter, the unit automatically searches forward, alphabetically, until the next name is found.
JKL
(Example: Make a phone call to Luke. The key is used for names
beginning with J, K, and L.)
1. Press .
PHONE
2. Press .
5
Phone Operations
28
USER’S GUIDE
Page 31
Phone Operations
To select a letter:
1st press = 1st letter;
2nd press = 2nd letter;
3rd press = 3rd letter.
If several names in the
list begin with the same
letter, use the to
view other names.
JKL
3. Press three times.
5
4. Press .
SEND
Phone Operations
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USER’S GUIDE
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LM2000/m370
Phone Operations
Receiving a Phone Call
A ringing tone alerts you of an incoming phone call. In addition,
the following message is displayed.
(Example: You are receiving a phone call.)
If Caller ID is supported
on your Network, the top
line of the display will
indicate the number or
name of the person calling.
• To answer a phone call:
SEND
Press .
Lifting the handset from
the cradle automatically
answers the call.
• If you are unable to answer the phone call, press .
END
DTMF Tones
Once an initial call has been made, pressing a key generates a
Dual-Tone Multi-Frequency (DTMF) tone for the duration of
the key press. DTMF tones are often used for credit-card dialing,
answering machines, voice mail, etc.
Burst DTMF Sequence
Once an initial call has been made, a
second number may be selected by
Memory Scroll, Alpha Search, or
Speed Dial. Pressing causes the
SEND
number to be sent as a rapid DTMF
tone sequence.
DTMF tones and Burst
DTMF sequences made
during a call can be redialed by pressing .
Phone Operations
30
USER’S GUIDE
SEND
Page 33
Phone Operations
END
Last Number Redial
You can redial the last number dialed by pressing .
SEND
To review the last number dialed before sending:
Press , .
0
Automatic Redial
This feature automatically redials a phone number when the system is busy.
If you receive a fast busy tone when dialing, press instead of
SEND
ending the call. “REDIAL” appears on the display, indicating
that you have selected this feature. The unit will attempt to
place the call continuously for the next four minutes. The phone
will ring once, alerting you that your call is being placed.
To cancel Automatic Redial, press .
Displaying Your Own Number
While in the Phone mode, your own phone number can be easily
recalled. To view your own phone number:
Press , .
Scratchpad
The Scratchpad allows you to enter numbers from the keypad
during a phone conversation. If your party gives you another
number to call, simply enter the number using the keypad.
Advise your party that they will hear tones as you store the number. To call the scratchpad number at the end of the conversation,
press , .
END
SEND
Silent Scratchpad
The Mute Key ( ) allows you to enter scratch pad numbers
during a phone call without transmitting DTMF tones or hearing
keypad tones. Press the key once, then enter your phone
number. Press the key again to unmute the microphone.
Mute also disables the microphone during phone calls, preventing the other party from hearing you. A solid yellow status indicator lights when the microphone is muted.
LM2000/m370
M
M
M
USER’S GUIDE
31
Phone Operations
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LM2000/m370
Phone Operations
Silent Memo Pad
While in Phone mode, a number can be stored at any time for
future reference or use. You can store a number during a phone
call without sending DTMF tones or hearing keypad tones.
(Example: Store 555-2121 in the Memo Pad.)
1. Press .
2. Press .
3. Press .
PHONE
The first pair of option
keys is displayed automatically.
4. Press .
5. Press 5552121.
Phone Operations
32
USER’S GUIDE
555-3567 is the last
number stored. At this
point, pressing
causes 555-3567 to be
dialed.
Pressing here automatically stores and
places a phone call to
555-2121.
SEND
SEND
Page 35
Phone Operations
To select by Memory
Scroll, Speed Dial, or
Alpha Search, use the
same procedure described
in “Phone Operations.”
6. Press .
Call Forwarding
This feature allows you to forward incoming phone calls to a
desired number. There are four types of Call Forwarding services: Forward All Calls, Busy Transfer, No-Answer Transfer, and
No-Reach Transfer. Call Forwarding can only be accessed while
your phone is idle.
Forward All Calls
This feature allows you to forward all incoming phone calls to a
desired number. You can select the phone number to which your
calls are to be forwarded by: Direct Dial, Memory Scroll, Speed
Dial, or Alpha Search.
• Turning On Forward All Calls
(Using Direct Dial)
(Example: Forward all your calls to
the office, 555-1234.)
1. Press .
PHONE
2. Press .
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Phone Operations
33
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Phone Operations
3. Press .
4. Enter 5551234.
5. Press .
6. Press .
The last number selected
for Forward All Calls
appears on the display.
Move the ■ to Line 3
and press to find
and .
Each time the mobile unit
is turned on, a message
reminds you that Forward All Calls is on.
Phone Operations
34
USER’S GUIDE
Page 37
Phone Operations
• Turning Off Forward All Calls
1. Press .
2. Press .
3. Press .
PHONE
The last number selected
for Forward All Calls
appears on the display.
4. Press .
5. Press .
LM2000/m370
USER’S GUIDE
Phone Operations
35
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Phone Operations
, , and
are accessed by
first pressing .
If Forward All Calls is
on, Busy Transfer, NoAnswer Transfer, and
No-Reach Transfer cannot be accessed.
To select by Memory
Scroll, Speed Dial, or
Alpha Search, use the
same procedure described
in “Phone Operations.”
Busy T ransfer
When your phone is busy, this feature transfers incoming phone calls
to a number you have selected. You
can select the phone number to
which your calls are to be transferred by: Direct Dial, Memory
Scroll, Speed Dial, or Alpha Search.
No-Answer T ransfer
When you are unable to answer your phone, this feature transfers
incoming phone calls to a number you have selected. You can
select the phone number to which your calls are to be transferred
by: Direct Dial, Memory Scroll, Speed Dial, or Alpha Search.
No-Reach T ransfer
When your phone is out-of-reach, this feature transfers incoming
phone calls to a number you have previously selected. Your
phone is out-of-reach when you have traveled beyond the range
of the system, involved in a radio call, or your mobile unit is
turned off.
You can select the phone number to which your calls are to be
transferred by: Direct Dial, Memory Scroll, Speed Dial, or Alpha
Search.
• Turning On Busy
Transfer, No-Answer
Transfer, and NoReach Transfer
(Using Direct Dial)
(Example: Turn No-Reach Transfer on
to 555-5432.)
After you select ,.
Phone Operations
36
USER’S GUIDE
Page 39
Phone Operations
The last number selected
for No-Reach Transfer
appears on the display.
The steps for turning
these features on are the
same except for step 3;
press , , or
as appropriate.
If Busy Transfer, NoAnswer Transfer, or NoReach Transfer are on,
turning on Forward All
Calls causes all incoming phone calls to be
routed to the Forward
All Calls number.
1. Press .
2. Press .
3. Press .
4. Enter 5555432.
If Forward All Calls is
on, Busy Transfer, NoAnswer Transfer, and
No-Reach Transfer cannot be accessed.
5. Press .
6. Press .
LM2000/m370
Move the ■ to Line 3
and press to find
USER’S GUIDE
and .
Phone Operations
37
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LM2000/m370
Phone Operations
The last number used
for No-Reach Transfer
appears on the display.
The steps for turning
these features off are the
same except for step 3;
press , , or
as appropriate.
• Turning Off Busy Transfer, No-Answer
Transfer, and No-Reach Transfer
After you select ,.
1. Press .
2. Press .
3. Press .
4. Press .
Phone Operations
38
USER’S GUIDE
Page 41
Phone Operations
5. Press .
Call Forwarding Recall
This feature allows you to automatically verify the status (On/
Off) of all Call Forwarding services with your network. You may
want to when roaming, changing service providers, or following network trouble.
is an available option for each of the Call Forwarding ser-
vices. After selecting a specific service, move the ■ to Line 3 and
press to find this option.
Call Hold
This feature places a call on hold. Placing a call on hold allows
you to make a second call. You can alternate between the two
calls by pressing .
(Example: Place Joe on hold and call Bob, 555-5781.)
While talking with Joe,
1. Press .
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Phone Operations
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Phone Operations
At this point, you are
alternating between the
two calls.
The person you are currently talking to appears
on line 2 of the display
next to the ■.
These calls cannot be
joined to form a threeway call.
2. Dial 5555781.
3. Press .
SEND
4. Press .
5. Press .
6. Press .
END
Phone Operations
40
USER’S GUIDE
Pressing terminates
END
the active call and automatically returns you to
the other call.
Page 43
Phone Operations
7. Press .
END
At this point pressing
END
terminates your
call with Joe.
Call W aiting
Call Waiting allows you to answer an incoming call while you are
speaking on the phone. A distinctive tone and a display message
alert you of an incoming phone call.
• Answering a Call Waiting
(Example: You are talking to Joe, and you receive another call.)
If Caller ID is supported on your Network, the top line of the
display will indicate
the number or name of
the person calling.
1. Press .
LM2000/m370
Pressing allows
you to alternate
between the two calls.
USER’S GUIDE
Phone Operations
41
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LM2000/m370
Phone Operations
2. Press .
END
• Rejecting a Call Waiting
If you are unable to take the call:
Press .
Pressing automatically returns you to the
first conversation.
END
Phone Operations
42
USER’S GUIDE
Page 45
Phone Operations
• Turning Call Waiting Off
This feature allows you to turn off Call Waiting for the duration
of a phone call. You can turn off Call Waiting before or during a
call.
After your phone call is completed, Call Waiting is automatically
turned back on.
1. Press .
2. Press .
3. Press twice.
PHONE
4. Press .
5. Press .
LM2000/m370
You are now ready to
make a call without
interruption from Call
Waiting.
USER’S GUIDE
Phone Operations
43
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Phone Operations
Phone Operations
44
USER’S GUIDE
Page 47
Message Mail
Message Mail may be
read at any time without
interrupting radio or
phone operation.
MESSAGE MAIL™
Message Mail is accessed by pressing the option key from
GROUP
within any mode: , , or .
PHONE
PHONE
Message Mail allows you to receive
as many as eight alphanumeric messages. The most recent messages
are displayed first. The messages can be read at any time by
pressing the option key. Once you read a message, you can
choose to or it.
Each message can contain up to 140 characters. The time and
date that a message is received at the Message Mail center are
automatically added to the end of each message.
If a phone number has been included within a message, you can
call the number directly by pressing .
SEND
Reviewing and Reading Messages
Upon entering Message Mail, you can scroll through the beginning of each message. This allows you to scan the message headers and then select those messages you want to read.
(Example: Read and save message 2.)
1. Press .
PHONE
Message Mail
2. Press .
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USER’S GUIDE
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LM2000/m370
Message Mail
▼
3. Press .
Message Mail
4. Press .
5. Press .
The number of new and
saved messages automatically appears, followed
by your first message.
The indicates that
you have more message
headers. Use the
to scan through
the message headers.
At this point, pressing
allows you to
view the entire message.
6. Press .
46
automatically
appears on the last
screen of each message.
To delete a message,
press .
USER’S GUIDE
Page 49
Message Mail
SEND
Saved and unread messages are protected from
being overwritten.
Once eight messages have
been saved, one or more
must be erased in order
to receive new messages.
“MAIL WAITNG” is
displayed when the Message Mail center is holding additional mail.
7. Press .
The time and date are
displayed as hours:minutes, month/day.
Message Mail Call Back
You can automatically call a phone number that has been
included within a message by pressing .
SEND
Press .
Message Mail
Receiving New Mail
Alert tones signal incoming Message Mail. In addition, the following
message is displayed:
• To read your mail immediately,
press .
LM2000/m370
Pressing automatically calls 555-5321.
USER’S GUIDE
SEND
47
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LM2000/m370
Message Mail
Message Mail
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USER’S GUIDE
Page 51
Programming Menu
The Programming Menu
can be accessed using the
option key at any
time without interrupting
radio or phone operation.
Fast Access can be used at
any time other than during a phone conversation.
PHONE
PROGRAMMING MENU
The Programming Menu allows you
to review, select, and program additional radio and phone features.
The table below provides a description of the features available in the
Programming Menu.
There are two ways to access the
Programming Menu:
• Fast Access™
Fast Access can be used while in any mode: , , or . Fast
GROUP
Access allows you to directly select any feature by pressing ,
followed by the associated feature number.
PRVT
• Option Key
The Programming Menu can also be accessed by pressing the
option key, available from within any mode. With this
approach, you can then select features by: Direct Entry of the
feature number or scrolling using the keys.
Programming Menu Table
Programming Menu
No. Feature Function
1 Own Phone
Number
2 Signal Strength
Indicator
4 Manual Lock Disables keypad to prevent
5 Automatic Lock Set ON to automatically
LM2000/m370
Displays the telephone
number of your mobile.
Displays the strength of the
signal received.
unauthorized use.
(Passcode must be entered
to unlock).
lock your mobile each time
it is powered off to prevent
unauthorized use.
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LM2000/m370
Programming Menu
No. Feature Function
6 Auto Answer Set ON to have your
mobile automatically
answer incoming phone
calls after 1-4 rings.
7 Theft Alarm If your unit is turned on by
an unauthorized person,
the auxiliary alerting device
is activated for 5 minutes.
To disable the alarm, enter
your passcode within 30
seconds after turning on
your unit. If you inadvertently trip the alarm, you can
disable it by entering your
Programming Menu
8 Horn and Lights If you receive a Private call,
passcode. This feature
requires additional equipment.
Phone Call, or Call Alert
while you are away from
your vehicle, an auxiliaryalerting device is activated
for up to 5 seconds. To disable the alerts, press any
key on your unit. Responding to the call automatically
disables the alerts.
Note: Your mobile unit
must be on for this feature
to operate.
10 Last Call Timer Displays duration of the
11 Automatic Display
Timer
50
most recent phone call.
Set ON to automatically
display the Last Call Timer
at the end of each phone
call.
USER’S GUIDE
Page 53
Programming Menu
No. Feature Function
12 Resettable Timer Displays cumulative airtime
of all phone calls since last
reset.
13 Total Call Timer Displays cumulative airtime
of all phone calls.
14 One Minute Beep Set ON to have your
mobile automatically
signal each minute of
elapsed phone airtime with
an audible beep.
Programming Menu
20 Phone List
Programming
21 Private ID List
Programming
22 Talkgroup ID List
Programming
23 Area ID List
Programming
30 Ringer Volume Set default ringer volume
31 Earpiece Volume Set default earpiece volume
Add/Edit/Erase up to 100
frequently called phone
numbers and associated
name tags.
Add/Edit/Erase up to 100
Private Call Radio ID’s and
associated name tags.
Add/Edit/Erase name tag
identifiers for up to 30
pre-programmed
talkgroups.
Add/Edit/Erase name tag
identifiers for up to 50
targeted areas.
using the volume control
keys, or lower the volume to
silence the ringer.
using the volume control
keys.
LM2000/m370
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LM2000/m370
Programming Menu
No. Feature Function
32 Speaker Volume Temporarily adjusts
Group/Private Speaker
volume for noisy
environments.
33 Keypad Volume Set volume of keypad tones
using the volume control
keys.
34 Mail Volume Set volume of incoming
Message Mail tones using
the volume control keys.
35 External Speaker When enabled, this feature
Programming Menu
36 Volume Set Tone Turn speaker volume set
routes all audio and alert
tones, that are normally
heard through the handset
speaker, to the external
speaker
tones on or off.
37 Volume Set Disable When enabled, this feature
sets and locks all volumes to
a predetermined level and
locks them there, so the
user with the handset cannot change the audio gain
that is input to the remote
desksets. This enables the
person at the remote
deskset to adjust his volume
appropriately. When this
feature is disabled, control
of the voume is given back
to the user, with the volume
staying at the default level
until changed.
52
USER’S GUIDE
Page 55
Programming Menu
No. Feature Function
40 Change Passcode Change your secret 4-digit
passcode from initial setting
of 0000.
Note: Contact your service provider before performing
the shaded programming menu features below:
41 Feature Reset Return all feature settings
to their original defaults.
42 Master Clear Perform Feature Reset and
erase all stored lists.
43 Master Reset Resets the mobile’s
identification number.
44 Change Service Key Changes or resets the Ki
fraud prevention service
key.
50 NAM Selection Select alternate Numeric
Assignment Module
(NAM). See local service
provider for information.
Programming Menu
51 Preferred Network IDEdit the pre-programmed
Network ID list and select
roaming options.
60? Set Baud Rate
(m470 only)
LM2000/m370
Set the modem baud rate
between the radio and the
PC for circuit data. (See
Circuit Data User’s Guide publication number
68P81084C18).
USER’S GUIDE
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LM2000/m370
Programming Menu
61 Data Ringer Volume
(m470 only)
Programming Menu
Set default data ringer volume using the volume control keys. (See Circuit Data
User’s Guide - publication
number 68P81084C18).
54
USER’S GUIDE
Page 57
Programming Menu
Programming Menu Examples
Following is an example from each category of the Programming
Menu
• Auto Answer (Using )
(Example: Turn Auto Answer ON.)
1. Press .
GROUP
2. Press twice.
3. Press .
4. Press .
can also be
accessed from and
PRVT
modes.
At this point, pressing
takes you to the
first feature (own phone
number).
PHONE
Programming Menu
LM2000/m370
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55
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LM2000/m370
Programming Menu
To change the number
of rings before your unit
automatically answers,
you can Direct Enter
from the keypad or
scroll using the
keys.
MNO
5. Press .
6
6. Press .
7. Press .
Programming Menu
8. Press .
At this point, you can
Direct Enter or scroll to
another feature.
• Last Call Timer (Using )
(Example: Review the air-time usage of your last phone call. The Last
Call Timer is feature number 10. Your Own Phone Number is 1.)
1. Press , move ■ to Line 3, and press .
56
PHONE
USER’S GUIDE
can also be
accessed from and
GROUP
modes.
PRVT
Page 59
Programming Menu
2. Press .
QZ
3. Press .
1
Programming Menu
4. Press .
0
At this point, you can
Direct Enter or scroll to
another feature.
5. Press .
• Phone List Programming
Adding an Entry (Using )
(Example: Add Al, 555-5431 to the phone list in the next available
speed-dial location.)
1. Press , move ■ to Line 3.
PRVT
can also be
accessed from and
GROUP
modes.
PHONE
LM2000/m370
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LM2000/m370
Programming Menu
2. Press .
ABC
3. Press .
2
4. Press .
0
Programming Menu
5. Press .
6. Press .
At this point, you can
Direct Enter or scroll to
another feature.
58
USER’S GUIDE
Page 61
Programming Menu
7. Enter 5555431.
8. Press .
ABC
9. Press .
2
10. Press .
To erase a character,
press . To clear all
characters, press and
hold .
Entering a name is
optional. At this point,
you can store only the
number by pressing
again.
To select a letter:
1st press = 1st letter;
2nd press = 2nd letter;
3rd press = 3rd letter.
Programming Menu
JKL
11. Press three times.
5
LM2000/m370
Press to enter the
next letter of the name.
USER’S GUIDE
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LM2000/m370
Programming Menu
The next available speeddial location appears. You
can Direct Enter a different location number ranging between 1-99. A
warning message is displayed when you attempt to
store a number in a location that is already used.
A confirmation message
is displayed.
12. Press .
13. Press .
Programming Menu
14. Press .
15. Press .
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USER’S GUIDE
Page 63
Programming Menu
GROUP
A stored phone entry can
be selected by: entering
the speed-dial location
or Memory Scroll. In
Radio ID, Talkgroup,
and Service Area List
Programming, an entry
is accessed by Memory
Scroll only.
• Editing an Entry (Using Fast Access)
(Example: Change the first number in your phone list to 555-5483.)
ABC
2
1. Press , , , .
2. Press .
3. Press .
0
Fast Access can be used
from within any mode:
PHONE
PRVT
, , .
At this point, pressing
deletes the number and
name from your list.
Programming Menu
4. Press .
5. Press .
LM2000/m370
USER’S GUIDE
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LM2000/m370
Programming Menu
6. Press .
7. Enter 5555483.
8. Press .
Programming Menu
9. Press .
At this point, the name can
be changed using the procedure described in “Adding
an Entry” above.
62
USER’S GUIDE
Page 65
Programming Menu
GROUP
10. Press .
A confirmation message
is displayed.
• Erasing an Entry (Using Fast Access)
(Example: Erase Anne which is the first entry in your phone list.)
ABC
0
1. Press , , , .
2
Fast Access can be used
from within any mode:
PHONE
PRVT
, , .
Programming Menu
2. Press .
3. Press twice.
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LM2000/m370
Programming Menu
A stored phone entry can
be selected by: entering the
speed-dial location or
Memory Scroll. In Radio
ID, Talkgroup, and Service Area List Programming, an entry is accessed
by Memory Scroll only.
4. Press .
5. Press .
6. Press .
Programming Menu
• Adjusting Earpiece Volume (Using )
(Example: Decrease the volume for your earpiece, Feature #31.
Battery indicator is Feature #3, and Ringer is Feature #30.)
1. Press , move ■ to Line 3, and press .
PHONE
can also be
accessed from and
GROUP
modes.
2. Press .
64
USER’S GUIDE
PRVT
Page 67
Programming Menu
V
V
V
V
V
V
DEF
3. Press .
3
4. Press .
0
5. Press .
6. Press and hold Volume Decrease ( ).
7. Press .
Programming Menu
The Volume Control
keys ( ) are located
on the side of the unit.
LM2000/m370
During a conversation,
pressing the Volume Control
keys ( ) also adjusts the
Earpiece Volume.
USER’S GUIDE
65
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LM2000/m370
Programming Menu
GROUP
• Changing Passcode (Using Fast Access)
(Example: Change your Passcode to 7164.)
GHI
4
1. Press , , , .
2. Press .
Programming Menu
3. Enter the old code.
0
Fast Access can be used
from within any mode:
PHONE
, , .
If you are setting the
passcode for the first
time, the old code is
ØØØØ.
Your Passcode must be
four digits long. It will
appear as “****” on
the display.
PRVT
4. Enter the new code, 7164.
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USER’S GUIDE
Page 69
Programming Menu
5. Re-enter the new code.
A confirmation message
is displayed.
Programming Menu
LM2000/m370
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67
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LM2000/m370
Programming Menu
GROUP
• NAM Selection (Using Fast Access)
(Example: Select your second NAM.)
JKL
5
1. Press , , , .
2. Press .
Programming Menu
3. Press .
0
Fast Access can be used
from within any mode:
PHONE
rently selected NAM is
displayed.
When programmed, the
phone number also
appears; this is your
own phone number.
PRVT
, , . The cur-
4. Press .
68
At this point, your unit
begins a system registration routine onto the
NAM #2 system.
USER’S GUIDE
Page 71
Programming Menu
GROUP
• Preferred Network ID (Using Fast Access)
(Example: Select “ROAM ALL” for the 3rd entry in the list.)
JKL
5
1. Press , , , .
2. Press .
3. Press twice.
0
Fast Access can be used
from within any mode:
PHONE
PRVT
, , .
Programming Menu
4. Press .
5. Press .
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USER’S GUIDE
69
Page 72
LM2000/m370
Programming Menu
Selecting instructs
your unit to only attempt
to register onto the first
two Networks in the list.
Selecting as the
first entry of your list,
instructs your unit to
operate in your home
system only.
A confirmation message
is displayed.
6. Press .
7. Press .
Programming Menu
8. Press .
70
When roaming, your unit
will first attempt to register onto the first and second Networks in the list.
If it cannot successfully
register, it will then
attempt to register onto
any Network.
USER’S GUIDE
Page 73
Additional Information
ADDITIONAL INFORMATION
Features Benefits
Alpha Search Allows you to look up a phone number or
radio ID by its associated name.
Automatic Redial Simplifies phone operation by automati-
cally retrying until a connection is made.
Call Alert Ensures that you never miss important
radio calls. This feature also provides radio
call screening and easy call-back.
Call Forwarding Allows you to route phone calls to another
number.
Call Hold Allows you to be a part of two independent
phone calls.
Call-in-Progress Allows you to continue a conversation
Protection even after turning off the car’s ignition.
Call Waiting Allows you to take another phone call
while already engaged in a phone conversation.
Digital Technology Assures you of crystal clear sound, less
static, fewer dropped calls, and improved
security.
Direct Entry Allows you to quickly enter radio IDs and
phone numbers using the keypad.
DTMF Tones Dual-Tone Multi-Frequency Tones; allow
access to services such as voice mail and
answering machines.
Fast Access Allows you to directly select features
found in the Programming Menu.
Group Call A convenient way to communicate with a
group of individuals simultaneously.
Handset Operation Allows you to privately make and receive
calls.
Hands-Free Provides a safe way to operate your mobile
unit while driving.
Horn and Lights This feature ensures that you will not miss
important calls while away from your vehicle.
Last Number Redial Allows you to easily place a call to the last
number dialed without entering the number again.
Additional Information
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USER’S GUIDE
71
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LM2000/m370
Additional Information
Features Benefits
List Programming Allows you to personalize your phone and
radio lists.
Lock Features Prevents unauthorized use of your mobile
unit.
Memory Scroll A convenient way of searching through
lists for a desired number or name.
Message Mail This feature ensures that you never miss
important information. Also provides
phone call screening and easy call-back.
Own Phone Number Allows you to view your personal phone
number at any time.
Passcode Provides added security to your mobile
unit.
Phone Operation Keeps you in touch regardless of your loca-
tion.
Phone Timers Helps manage your phone usage costs.
Private Call An easy-to-operate person-to-person radio
call.
Radio Operation A cost-effective means of communicating
with other radio users.
Service Area SelectionAllows you to direct Group Calls to spe-
cific geographic sites.
Service Key Eliminates fraudulent use of your mobile
unit.
Signal Strength Allows you to check the reception strength
Additional Information
Silent Memo Pad A convenient “note pad” on which you can
Silent Ringer Ensures that you will not be disturbed
Speed Dial A fast way of recalling a phone number.
Status Indicators Informs you, at a glance, when your unit is
Talkgroup Selection Allows you to direct Group Calls to a spe-
Theft Alarm Alerts you of an unauthorized use of your
before proceeding with a call.
enter a number which can be dialed with a
single key press.
during important meetings.
roaming, engaged in a call, or muted.
cific group of individuals.
vehicle.
72
USER’S GUIDE
Page 75
Additional Information
SAFETY AND GENERAL INFORMATION
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE MOBILE RADIO.
For the safe and efficient operation of your radio, observe these
guidelines.
Your radio contains a transmitter and a receiver. When it is ON, it
receives and transmits radio frequency (RF) energy. The radio
operates in the frequency range of 806MHz to 866MHz and
employs digital modulation techniques. When you use your
radio, the system handling your call controls the power level at
which your radio transmits. The power level may typically vary
over a range from 0.03 of a watt to 3 watts.
• Exposure to Radio Frequency Energy
In August 1996 the Federal Communications Commission (FCC)
of the United States with its action in Report and Order FCC 96326 adopted an updated safety standard for human exposure to
radio frequency electromagnetic energy emitted by FCC regulated transmitters. In addition, the International Commission on
Non-Ionizing Radiation Protection (ICNRP) has established
standards containing RF exposure guidelines. Motorola iDEN
products comply with these standards.
Additional Information
• Antenna and Installation Considerations
All equipment must be properly installed according to Motorola
installation instructions.
Use only the supplied or an approved antenna. Unauthorized
antennas, modifications, or attachments could impair call quality,
damage the radio, or result in violation of the ICNRP or the
FCC.
• Interference to Medical and Personal
Electronic Devices
Most electronic equipment is shielded from RF energy. However, RF energy from the radio transmitter may affect inadequately shielded electronic equipment.
LM2000/m370
USER’S GUIDE
73
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LM2000/m370
Additional Information
Do not operate the radio when any person is within 6 inches (0.15
meters) of the antenna. That person may be using a pacemaker, a
hearing aid or other personal electronic device which may not be
adequately shielded.
• Interference to other Electronic Devices
RF energy may affect improperly installed or inadequately
shielded electronic operating and entertainment systems in
motor vehicles. Check with the manufacturer or representative to
determine if these systems are adequately shielded from external
energy. Also check with the manufacturer of any equipment that
has been added to the vehicle.
• Use while driving
Check the laws and regulations on the use of telephones in the
areas where you drive. Always obey them.
When using the phone while driving, please:
• give full attention to driving and to the
road;
!
C a u t i o n
• use hands free operation, if available; and
• pull off the road and park before making
or answering a call if driving conditions so
require.
Blasting Areas and Explosives
•
Additional Information
!
!
Do not operate the radio near electric blasting
caps, or in a blasting area, to avoid the possibility of triggering an explosion. Turn your radio
OFF when in a “blasting area” or in areas where
such requirements are posted.
W A R N I N G
74
USER’S GUIDE
Page 77
Additional Information
• Potentially Explosive Atmospheres
Turn your radio OFF when in any area with a
potentially explosive atmosphere. It is rare, but
!
!
your radio or its accessories could generate
sparks which might trigger an explosion.
W A R N I N G
Areas with a potentially explosive atmosphere
are often, but not always, clearly marked. They
!
!
W A R N I N G
include areas such as below deck on boats, fuel
or chemical transfer or storage facilities, and
areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
Do not transport or store flammable gas, liquid,
or explosives in the compartment of your vehicle which contains your radio or accessories.
Vehicles powered by liquefied petroleum gas
(such as propane or butane) must comply with
the National Fire Protection Standard (NFPA-
58). For a copy of this standard, contact the
National Fire Protection Association. One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.
Additional Information
LM2000/m370
USER’S GUIDE
75
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LM2000/m370
Additional Information
• For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT
place objects, including communication equip-
!
!
W A R N I N G
ment, in the area over the air bag or in the air
bag deployment area. If the communication
equipment is improperly installed and the air
bag inflates, this could cause serious injury.
Installation of vehicle communication equipment should be performed by a professional
installer/technician qualified in the requirements for such installations. An air bag’s size,
shape, and deployment area can vary by vehicle
make, model, and front compartment configuration (for example, bench seat vs. bucket seats).
Contact the vehicle manufacturer’s corporate
headquarters, if necessary, for specific air bag
information for the vehicle make, model, and
front compartment configuration involved in
your communication equipment installation.
Cleaning Instructions
Clean the external surfaces of the handset with a damp cloth, using a
mild solution of dishwashing detergent and water. Some household
Additional Information
cleaners may contain chemicals which could seriously damage the
housing. Avoid the use of any petroleum-based solvent cleaners.
Also, avoid applying liquids directly on the unit.
76
USER’S GUIDE
Page 79
Additional Information
Status Indicator Table
There are two status indicators above the display which visually tell
you the different states of your unit. The left is bicolor red and
green; the right is yellow. Below is a description of these indicators.
Status Indicator Illuminates While:
Solid Green Talking/Transmitting
Blinking Green In Service
Solid Yellow Mute Enabled
Blinking Yellow Roaming
Solid Red No Service
Blinking Red Registering on a Network
Error Message Table
Below is a list of the messages that may be displayed while operating your portable unit. Before contacting your service provider,
note the message and the state at which it appeared.
Error Message Message Description
The entered number is not valid
Additional Information
The network does not recognize your mobile unit.
The targeted unit of your call is either busy, out-ofrange, or turned off. Please try again later.
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77
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LM2000/m370
Additional Information
Error Message Message Description
The targeted unit of your call has not purchased
this service.
The network is experiencing difficulty. Please try
again later.
This service is temporarily not available. Please try
again later.
The targeted unit that you are trying to contact is
busy in a Private Call.
Additional Information
78
USER’S GUIDE
This service has been restricted by your service
provider or it has not been purchased.
This feature is not available on the current network.
Page 81
Additional Information
Error Message Message Description
The system is experiencing heavy traffic. Please
try again later.
This service cannot be enabled because an incompatible service has already been turned on.
A general error has occurred. Please note the error
code and contact your service provider.
A fault has been detected with your unit. Should
this error recur, note the error code and contact
your sales representative.
An operational fault has occurred. Turn your unit
off and contact your sales representative immediately.
The device currently connected to the unit has not
been designed to operate with your unit.
Additional Information
LM2000/m370
USER’S GUIDE
79
Page 82
Additional Information
Additional Information
LM2000/m370
USER’S GUIDE
80
Page 83
FREQUENTLY CALLED PHONE NUMBERS
Phone Numbers
Loc. Name Number
1____________________ ___
2 _______________________
3 _______________________
4 _______________________
5 _______________________
6 _______________________
7 _______________________
8 _______________________
9 _______________________
10 ______________________
11 ______________________
12 ______________________
13 ______________________
14 ______________________
15 ______________________
16 ______________________
17 ______________________
18 ______________________
19 ______________________
20 ______________________
21 ______________________
22 ______________________
23 ______________________
24 ______________________
25 ______________________
26 ______________________
27 ______________________
28 ______________________
29 ______________________
30 ______________________
31 ______________________
32 ______________________
33 ______________________
34 ______________________
35 ______________________
Radio IDs
Loc. Name ID
1 _______________________
2 _______________________
3 _______________________
4 _______________________
5 _______________________
6 _______________________
7 _______________________
8 _______________________
9 _______________________
10_______________________
11_______________________
12_______________________
13_______________________
14_______________________
15_______________________
Talkgroup IDs
Loc. Name ID
1 _______________________
2 _______________________
3 _______________________
4 _______________________
5 _______________________
6 _______________________
7 _______________________
8 _______________________
9 _______________________
10_______________________
11_______________________
12_______________________
13_______________________
14_______________________
15_______________________
Emergency Numbers
Police_______________________
State Patrol __________________
Fire ________________________
Poison Control_______________
Ambulance__________________
Life Saving and Rescue Squad __
Page 84
OWNER’S INFORMATION
Mobile Equipment Identifier (IMEI)
_____________________________
NAM#2____________________
NAM#3____________________
Personal Radio ID
_______
Passcode
(4 digits)
________
Date Purchased
______________
Dealer T elephone Number
_______________________
Customer Service Number
_______________________
Page 85
Index
A
Active Line Indicator.......................................................... 3
Active-Line Key.................................................................. 3
Additional Information ..................................................... 71
Air Bag.............................................................................. 76
Alert tones........................................................................... 9
Alpha Search................................................... 19, 22, 28, 71
Alphanumeric Display........................................................ 3
Alphanumeric Keypad........................................................ 3
Antenna............................................................................. 73
Area ID List Programming ............................................... 51
Auto Answer........................................................... 1, 50, 55
Automatic Display Timer ................................................. 50
Automatic Lock ................................................................ 49
Automatic Redial........................................................ 31, 71
Automatic Turn On/Off ...................................................... 6
B
Blasting Areas................................................................... 74
Burst DTMF...................................................................... 30
Busy Transfer.................................................................... 36
C
Call Alert................................................................. 1, 21, 71
Call Alert Stacking............................................................ 24
Call Forwarding...................................................... 1, 33, 71
Call Forwarding Recall..................................................... 39
Call Hold..................................................................... 39, 71
Call in Progress Protection.................................................. 6
Call Waiting............................................................ 1, 41, 71
Call-in-Progress ................................................................ 71
Change Passcode............................................................... 53
Change Service Key.......................................................... 53
Cleaning Instructions........................................................ 76
LM2000/m370
USER’S GUIDE
81
Index
Page 86
LM2000/m370
Index
D
Data Ringer Volume......................................................... 54
Digital Technology ........................................................... 71
Direct Dial......................................................................... 25
Direct Entry............................................... 11, 14, 17, 21, 71
Directional Keys ................................................................. 3
Display................................................................................ 3
DTMF Tones............................................................... 30, 71
Dual Tone Multi-Frequency (DTMF)................................. 7
E
Earpiece............................................................................... 3
Earpiece Volume......................................................6, 51, 64
Editing an Entry................................................................ 61
Error Message Table......................................................... 77
Escalert................................................................................ 7
Explosive Atmospheres .................................................... 75
External Speaker............................................................... 52
F
Fast Access.................................... 49, 61, 63, 66, 68, 69, 71
Feature Reset..................................................................... 53
Features............................................................................. 71
Forward All Calls.............................................................. 33
G
Group .................................................................................. 9
Group Call................................................................. 1, 9, 71
Group Mode Key ................................................................ 3
H
Index
Handset ............................................................................... 6
Handset Operation ............................................................ 71
Hands-Free....................................................................3, 71
Horn and Lights .......................................................... 50, 71
82
USER’S GUIDE
Page 87
Index
I
IDs....................................................................................... 3
Interference................................................................. 73, 74
K
Keypad................................................................................ 3
Keypad Volume................................................................ 52
L
Last Call Timer........................................................... 50, 56
Last Number Redial.................................................... 31, 71
List Programming ............................................................. 72
Local Area......................................................................... 10
Lock .................................................................................... 6
Lock Features.................................................................... 72
M
Mail Volume..................................................................... 52
Manual Lock..................................................................... 49
Master Clear...................................................................... 53
Master Reset...................................................................... 53
Memory Scroll.................................... 12, 15, 18, 22, 27, 72
Message Mail.......................................................... 1, 45, 72
Microphone......................................................................... 3
Microphone Mute................................................................ 7
Mode................................................................................... 3
Mute Key ............................................................................ 3
N
NAM Selection ........................................................... 53, 68
Names ................................................................................. 3
New Mail .......................................................................... 47
No-Answer Transfer ......................................................... 36
No-Reach Transfer............................................................ 36
LM2000/m370
USER’S GUIDE
Index
83
Page 88
LM2000/m370
Index
O
One Minute Beep.............................................................. 51
Option Keys........................................................................ 3
Options................................................................................ 5
Own Phone Number..............................................31, 49, 72
P
Passcode...................................................................... 66, 72
Phone Calls .....................................................................1, 8
Phone Control Keys............................................................ 3
Phone List Programming ............................................ 51, 57
Phone Mode Key................................................................. 3
Phone numbers.................................................................... 3
Phone Operation.......................................................1, 25, 72
Phone Timers.................................................................... 72
Power (On/Off) Key ........................................................... 3
Preferred Network ID ................................................. 53, 69
Private Call.............................................................. 1, 17, 72
Private ID List Programming............................................ 51
Private Mode Key............................................................... 3
Programming Menu...................................................... 1, 49
Programming Menu Examples ......................................... 55
Programming Menu Table................................................ 49
PTT - ID............................................................................ 16
Push to Talk (PTT) Button.................................................. 3
R
Radio Calls.......................................................................... 8
Radio Frequency Energy................................................... 73
Radio IDs............................................................................ 3
Radio Operation............................................................ 1, 72
Index
Resettable Timer............................................................... 51
Ringer.................................................................................. 3
Ringer Volume...............................................................7, 51
84
USER’S GUIDE
Page 89
85
Index
S
Safety Information........................................................ 1, 73
Scratchpad......................................................................... 31
Service area......................................................................... 3
Service Area Restriction................................................... 16
Service Area Selection................................................ 10, 72
Service Key....................................................................... 72
Set Baud Rate.................................................................... 53
Signal Strength........................................................ 1, 49, 72
Silent Memo Pad......................................................... 32, 72
Silent Ringer ..................................................................... 72
Silent Scratchpad .............................................................. 31
Speaker................................................................................ 3
Speaker Volume.............................................................7, 52
Speed Dial................................................................... 26, 72
Status Indicators...................................................... 1, 72, 77
T
Talkgroup............................................................................ 3
Talkgroup ID List Programming ...................................... 51
Talkgroup Selection.................................................... 14, 72
Targeted Area.............................................................. 10, 11
Theft Alarm................................................................. 50, 72
Time-out timer.................................................................... 9
Total Call Timer................................................................ 51
V
Volume Control Keys......................................................... 3
Volume Set Disable .......................................................... 52
Volume Set Tone .............................................................. 52
W
Welcome............................................................................. 1
Wide Area................................................................... 10, 13
LM2000/m370
Index
USER’S GUIDE
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