IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i580
Model Number: H83XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
ix
Getting St arted
camera
lens
spotlight
volume
controls
retractable
antenna
mirror
external
display
light sensor
PTT button
accessory
connector
stereo
headset jack
memory
card slot
speaker
power
button
camera key
speaker
microphone
1
Getting Started
Navigation key — press the arrows to
scroll through menus and lists.
speaker on; used with voice names and
voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
Camera key — accesses camera;
c
captures picture.
To start using your i580 phone:
• Make sure your SIM card is in place.
• Charge the battery.
• Activate your service.
• Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 15.
If there is no SIM card in your phone or the box,
contact your service provider.
Battery
Removing the Battery Door
1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slide the release button back until it releases the
battery door.
.
release
button
3 Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
3
Getting Started
Inserting the Battery
Your phone comes with a High Performance
Lithium Ion Battery.
1 Remove the battery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
3 Replace the battery door and press it gently until
you hear a click.
4
Charging the Battery
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
Battery
4 Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
5 If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
BatteryCharger
RapidMid-Rate
High
Performance
Maximum
Capacity
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours5 hours
3 hours6 hours
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
-4°F (-20°C).
5
Getting Started
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1 Open the flip.
2 Press p.
Note: When powering on, if you press p for
more than 5 seconds, you will turn off
calls and other transmissions. See
“Temporarily Turning Off Transmissions”
on page 172.
6
To power your phone off:
1 Open the flip.
2 Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 13.
Press A under Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
13).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Phone Programming
Enabling Over-the-Air Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 10 days of first activation of your
phone:
1 When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
2 Press A under Ok.
3 You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4 Press e to return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1 When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press O or press A under
Goto.
2 You are prompted to accept changes to your
lists. Press O or press A under Ok.
3 If you are prompted again to accept changes to
your lists, press O or press A under Ok.
4 A confirmation screen displays. Press O or
press A under Ok.
5 Press e to return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information.
Line 1 and Line 2 are your phone numbers.
Private is your Private ID, the number that others
use to contact you using Private service. These
numbers appear when you receive your alert
notification after enabling security on your phone.
See “My Info” on page 97 for more information
about this feature.
7
Getting Started
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
service provider. The idle screen appears when
your phone is on, but not engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
8
status icons
text area
menu icon
display options
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
OK Key
Pressing O:
• Selects the highlighted menu item or list item
• Sets options
Phone Basics
• Confirms actions
• Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon S appears any time a context-sensitive
menu is available. Press m to access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
NetBrowse the Web.
a
Java AppsJava applications on your
q
SettingsCustomize your phone.
b
VoiceRecordRecord and play audio
c
phone. See page 143.
See page 170.
messages. See page 167.
ContactsCreate, view, store, edit
d
MessagesAccess messages. See
e
Call ForwardSet call forwarding options.
f
DatebookSchedule appointments.
o
MemoStore a number to access
g
Call TimersPhone usage information.
h
Recent CallsLists recent calls. See
i
ShortcutsCreate shortcuts to
s
My InfoView personal phone
j
Contacts and SDG lists*.
See page 39.
* Selective Dynamic Group Calling
(SDGC) may not be offered by
your service provider.
page 73.
See page 49.
See page 99.
later. See page 66.
See page 54.
page 32.
screens. See page 183.
information, including
phone number and Private
ID. See page 97.
9
Getting Started
ProfilesGroups of settings you
p
Call AlertLists call alerts. See
k
BluetoothConnect to a device with
B
GPSFind your approximate
l
Ring TonesAssign ring tones and turn
m
M MOTOtalkLaunch/Exit MOTOtalk.*
C CameraAccess camera and take
m Media CenterAccess stored pictures and
* Audio PlayerAccess the MP3 audio
10
apply together. See
page 178.
page 30.
Bluetooth. See page 149.
geographical location. See
page 157.
ringer off. See page 67.
Access MOTOtalk Setup
and Help. See page 24.
* MOTOtalk may not be offered by
your service provider.
pictures. See page 113.
audio recordings. See
page 120.
player. See page 130.
Quick PTTAccess* any Private IDs
S
PT ManagerAccess and set options
&
and SDG lists on your
phone. See page 96.
* Quick PTT may not be offered by
your service provider.
related to Private calls. See
page 93.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 174.
Phone Basics
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
6No Service — Your phone is
A
B
C
S
Battery Strength — A fuller battery
indicates a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
without service. You cannot make
or receive any type of call.
Phone In Use — Your phone is
active on a phone call.
Private In Use — Your phone is
active on a Private call.
Talkgroup In Use — Your phone is
active on a group call.
SDG Call In Use— Your phone is
active on a SDG call.*
* Selective Dynamic Group Calling (SDGC)
may not be offered by your service provider.
1 2
BBluetooth In Use — Your phone is
GJ
H
K
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
using Bluetooth. If this icon is
blinking, then your phone is in
discoverable mode. If this icon is
static, your phone is active in a
Bluetooth connection.
Call Forward — Your phone is set
to forward calls. See page 49.
IL
RM
Q
u
w xT
yz
DE
Ringer Off — Your phone is set to
not ring. See page 67.
Speaker Off — Sounds associated
with Private calls and group calls
are set to come through the
earpiece rather than through the
speaker.
Messages — You have one or
more messages. See page 73.
Internet — You are ready to
browse the Internet.
11
Getting Started
9Transmitters — Your phone is set
5Audio Player — The audio player
43
c
YZ
7Hearing Aid — Your phone is set
N O
t
12
not to receive calls and other
transmissions. See “Temporarily
Turning Off Transmissions” on
page 172.
is active.
Voice Record — You have one or
more voice records stored. See
page 167.
Packet Data — You are ready to
transfer packet data or are
transferring packet data. See
page 55.
for use with a hearing aid and is
active on a phone call.
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See page 56.
Roaming — You are using your
phone outside your carrier's
network.
Entering Numbers From the Keypad
To enter numbers at the idle screen or any screen
that requires you to enter numbers, press the
numbers on the keypad.
If you make a mistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hold A under
Delete.
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To cancel, press e.
Using a Memory Card
Your i580 phone comes with a memory card,
memory card reader, and memory card adapter.*
For complete instructions on using your phone with
a memory card, see “Using a Memory Card” on
page 106.
* Depending on your service provider, the memory card, memory
card adapter, and memory card reader may not be include with
your phone. Your i580 phone can be used with a Transflash or
MicroSD memory card.
SIM Card Security
SIM Card Security
Your SIM card protects your personal information.
The SIM card stores all your Contacts information.
Since this information is stored on your SIM card,
not in your phone, you can remove the information
by removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card may be protected by a PIN that you enter
each time the phone is powered on. You can
change the PIN or turn off the requirement that it
be entered.
Entering the PIN
You may be required to enter a SIM PIN when you
first use your phone.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card.
Important: If you enter your PIN incorrectly 3
1 When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for
each character entered.
2 Press A under Ok.
times, your SIM card is blocked. To
unblock your SIM card, you must
contact your service provider. See
“Unblocking the PIN” on page 14.
Changing the PIN
1 From the main menu, select Settings >
Security > Change Passwords > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
13
Getting Started
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your phone can
be used without entering a PIN.
Important: When the SIM PIN requirement is off,
1 From the main menu, select Settings >
Security > SIM PIN.
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact your service provider to get a PIN
Unblock Code (PUK).
14
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press * # m 1.
2 At your service provider representative’s
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
If you entered the codes properly, SIM Unlocked
appears on the display.
SIM Card Security
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
Switching SIM Cards
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with another phone, or use another SIM card
with your phone, the following information is
erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MOSMS drafts, outbox messages, and
customized quick notes
• Information stored in Memo
• Pictures, video, and audio recordings accessible
through the media center that are saved in your
phone’s memory, except those that are forward
locked. (No items saved to the memory card are
erased.)
• 3 most recent GPS Enabled locations
• Voice records
• Voice names
your SIM card.
• Datebook events
• Options set using the Personalize menu
Inserting Your SIM Card
1 With your phone powered off, remove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
latch
3 Open the SIM card holder.
15
Getting Started
4 Carefully slide your SIM card into the SIM card
holder.
5 Close the SIM card holder.
6 Slide the latch toward the SIM card holder.
16
Removing Your SIM Card
Important: To avoid loss or damage, do not
1 With your phone powered off, remove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
remove your SIM card from your phone
unless absolutely necessary.
latch
3 Open the SIM card holder.
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