Yo u r Motorola EX122 is loaded with premium features
including music, photo, video, browsing and more—all
in a streamlined touchscreen design.
•Music. Tap, tap, play—instant music. Just open
your media player and select a playlist.
•Photos. Use your phone’s camera to take photos
and send them to your friends.
•Browsing. Get more from the web with a huge
screen. Search, browse, everything you want to do,
made easier.
We’ve crammed all the main features of your phone
into this handy guide and in a matter of minutes we’ll
show you just how easy it is to use your phone. You
may be surprised at what you discover.
Caution: Before assembling, charging or using your
phone for the first time, please read “Safety,
regulatory & legal” on page 38.
To turn your phone on or off, press
and hold Power/Lock (on the
side of the phone).
Make & answer calls
To make a call from the home
screen, tap with the stylus to open the dialler. Enter
a number, then press Call .
To answer a call, press Call . To turn off the
incoming call alert, tap Reject.
To end a call, press End .
Cool content & more
Surf the web for cool content and more “Web” on
page 18. An optional microSD memory card can be
installed in your phone—you can fill it with photos,
videos and music from your computer.
5Let's go
Page 8
Touchscreen & keys
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a few essentials
Touch tips
Here are some tips on how to navigate around your
phone.
Tap
To choose an icon or option,
tap it with the stylus. Try it:
On the home screen, tap
to open the main menu.
Drag
To scroll through a list or move
slowly, drag across the
touchscreen. Try it: On the
home screen, tap Messages, then drag your list
up or down.
Tip: Drag the slider on the
scroll bar to move the list.
L2
L2
Messages
Write message
Inbox
Drafts
Outbox
Sent messages
Archive
Delete messages
Email
OK
10:42 AM
10:42 AM
Back
6Touchscreen & keys
Page 9
Flick
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:4
To scroll through a list or move
quickly, flick across the
touchscreen (drag quickly and
release).
Tip: When you flick a long list,
tap the screen to stop it from
scrolling.
Key tips
L2
L2
Messages
Write message
Inbox
Drafts
Outbox
Sent messages
Archive
Delete messages
Email
OK
10:42 AM
10:42 AM
Back
Confirm, send & end
From the home
screen, press
Confirm to open
the main menu.
When you’re in a
menu, press
Confirm to select
Call
key
Confirm
key
End
key
the highlighted menu
item or perform the option shown in the bottom centre
of the touchscreen.
7Touchscreen & keys
Page 10
From the home screen, press Call to go to the
Allcalls list. Tap a number and press Call to call it.
Press End to end calls and exit menus.
Sleep & wake up
To save your battery, prevent
accidental taps or when you want to
wipe smudges off your
touchscreen, put the touchscreen to
sleep by pressing Power/Lock .
To wake up the touchscreen, press
Power/Lock again, then drag padlock to the right.
To change how long your phone waits before the
screen goes to sleep automatically, tap >
Settings > Phone setup > Display > Screen
saver > Waiting.
Adjust volume
Press the volume keys
to change the ring
volume (on the home
screen) or the earpiece
volume (during a call).
Volume keys
8Touchscreen & keys
Page 11
Home screen
4:
A
s
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press End from a menu. It’s basically like
this:
L2
L2
12
111
57
6
AMPM
Abu Dha..
10:42 AM
10:42 AM
Status indicators
Widgets
210
39
48
12
Apr
Mon
12:00 AM
12:00 AM
Tap and hold in the home
screen to see the widget
list.
12:00 AM
Flick left or right to open
more panels of widgets.
Note: Your home screen might look a little different.
Visible panel
indicator
Shortcuts
9Home screen
Page 12
The home screen extends beyond what you see on
the screen to give you more room for adding widgets.
Flick the home screen left and right to see more
panels.
Widgets
Add a widget, such as a clock, slide show or a calendar
that shows upcoming appointments.
To add widgets, tap and hold the home screen for a
few seconds until a widget list shows. Tap the widget
you want, then tap OK.
Shortcuts
Your shortcuts are shown at the bottom of the home
screen.
Main menu
All the apps on your phone are shown in your main menu.
To open the main menu from the home screen, tap
. Tap an app to open it and tap Back to return to the
home screen. You can also press End to return to
the home screen at any time.
10Home screen
Page 13
Phone status & notifications
The status bar at the top of the screen contains icons
that tell you about messages and phone status.
status indicators
Signal strengthGeneral profile
Active voice callMeeting profile
Phone lockOutdoor profile
AlarmHeadset
Roaming serviceBluetooth
New messagesBattery
11Home screen
Page 14
Calls
it’s good to talk
In-call options
During a call, tap Options to make a new call and
more. Tap to turn the speakerphone on and to
turn the speakerphone off.
Redial
1Tap > Call centre > Call history
2Tap the contact you want to call and then press Call
.
Save a contact
1Tap and enter a number.
2Tap Options > Save to Phonebook > Add new
contact or Replace existing.
3Enter contact details and tap Done, then Yes.
Emergency calls
Note: Your service provider has programmed one or
more emergency phone numbers into your phone
(such as 999 or 112) that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
12Calls
Page 15
in all locations and sometimes an emergency call
cannot be placed due to network, environmental or
interference issues.
1Tap (if your phone is locked, tap Emergency
call).
2Enter the emergency number.
3Press Call to call the emergency number.
Cool down
In very limited circumstances, such as when your
phone has been exposed to extreme heat, the “Cool
down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool down” mode, only emergency calls can be
made.
13Calls
Page 16
Contacts
/
Awa
A
x
0
4A
4
10:42AM
2
contacts like you’ve never had before
Quick start: Contacts
Find it: Phonebook
Phonebook
abc
4
0/5
Add new contact
Alex Pico
Dan Smith
Contacts list
Tap to view contact
information.
Kate Shunney
Keith Zang
(555)5552505
Luke Carmody
Options
Tip: To see more contacts, flick or drag up or down.
14Contacts
Back
Search
Tap to open
keypad and enter
search text.
Page 17
Create contacts
Find it: Phonebook > Addnewcontact
Enter the contact name and details, then
tap Done > Yes.
Call contacts
Tap a contact, then press Call .
Tip: Press the volume keys to scroll to a contact, then
press Call .
15Contacts
Page 18
Messaging
sometimes it’s better to text or email...
Create & send messages
Find it: Messages > Writemessage
Use the touchscreen keypad to enter your message.
Tap Options to insert a picture, sound or video. When
you finish composing the message, tap Options >
Sendto to enter phone numbers or select message
recipients from your phonebook. To send the
message, tap Options > Send.
Receive a message
When you receive a message, your phone plays an
alert and shows the new message indicator at the
top of the screen.
To read the new message, tap View.
To read messages stored in your inbox,
tap Messages > Inbox.
Email
Set up an account
Find it: Messages > Email > Emailaccounts,
press Options > Newaccount > Yes
16Messaging
Page 19
The email setup wizard will guide you through setting
up your email account.
Create a new email
Find it: Messages > Email > WriteEmail
Enter the recipient email address and message, then
tap Done > Send.
17Messaging
Page 20
Web
You don’t need a computer, surf the web with your
phone
Note: To use the browser, you must have data service
activated for your account (additional fees may apply
for this service).
Find it: Internetservices
Use your phone’s browser to surf your favourite
websites, upload videos to a video blog and download
files and applications to your phone. Log onto your
Internet-based email account to check your email.
•To go to your home page, tap Homepage.
•To go to a webpage, tap Inputaddress.
•To bookmark a webpage, tap Options >
AddtoBookmarks.
•To go to a link on a webpage, tap it.
Note: If you can’t connect, contact your service
provider.
18Web
Page 21
Social networks
my life, your life
Find it: > Social networks
Use your phone to access MySpace and Facebook™.
Note: If you don’t have MySpace or Facebook
accounts, you can visit their websites to set them up.
Update your status
After you set up a MySpace or Facebook account, you
can sign in, update and see your current status, and
see and respond to friends’ updates.
19Social networks
Page 22
Bluetooth™ wireless
lose the wires and go wireless
Turn Bluetooth power on or off
Find it: > Settings > Connectivity >
Bluetooth > Power
When Bluetooth power is on, the Bluetooth
indicator appears in the status bar at the top of the
home screen.
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 21.
1Make sure the device you are pairing with is in
discoverable mode (see device instructions).
2Tap > Settings > Connectivity >
Bluetooth > Searchaudiodevice.
Note: If Bluetooth power is not turned on, your
phone will ask if you want to Poweron
Bluetoothfirst? Tap Yes.
3Your phone lists the devices it finds within range.
Tap a device to connect.
20Bluetooth™ wireless
Page 23
4If necessary, enter the device passkey (like 0000) to
connect to the device.
Tip: For specific information about a device, check the
instructions that came with it. For more Bluetooth
support, go to www.motorola.com/Bluetoothsupport.
For maximum Bluetooth security, always connect
Bluetooth devices in a safe, private environment.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, tap the device name in the Mydevice list.
Disconnect devices
To automatically disconnect your phone from a
paired device, simply turn off the device.
To manually disconnect your phone from a paired
device, tap the device name in the Mydevice list.
21Bluetooth™ wireless
Page 24
Manage your life
stay on top of things
Calendar
Find it: > Organiser > Calendar
To view your calendar in different ways, tap Options >
Jump to date or Go to weekly view.
Add calendar events
From any calendar view, tap Options > Add event >
Reminder or Meeting or Course. Enter event details
and tap Done > Yes.
Edit calendar events
To edit an event, tap Options > View > Edit. Edit
event details, then when you’ve finished, tap Done >
Yes.
Tasks
Find it: > Organiser > Tasks
To add a task, tap Add > Date or Call or Anniversary.
Alarm
Find it: > Organiser > Alarm
To turn on an alarm, tap the tick box, scroll to On and
tap Done.
22Manage your life
Page 25
When an alarm sounds, tap Stop to turn it off or
Snooze to delay.
To set a snooze period, tap the alarm, then tap Edit >
Snooze (min).
To set FM radio as your alarm, tap the alarm, then tap
Edit > Alarm tone > FM radio.
World clock
Find it: > Organiser > Worldclock
See the current time in cities around the world.
To set the clock to allow for daylight saving time,
tap Options > Daylightsavingtime forforeigncity
> On or Off.
Calculator, currency converter & stopwatch
Find it: > Extra
Just tap to open the Calculator, Currency converter
or Stopwatch.
File manager
Find it: > File manager
Tap Phone or Memory card to view your folders. Tap
Options to Open, create New folder, Rename,
Delete and more.
23Manage your life
Page 26
Flight mode
Find it: > Settings > Phone setup > Flight
mode
Use flight mode to turn off all your wireless
connections—useful when flying.
Note: When you select flight mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in flight mode. Emergency calls
to your region's emergency number (e.g. 999) can still
be made.
24Manage your life
Page 27
Tips & tricks
a few handy hints
To...
Return to home
Tap End .
screen
See all call detailsTap > Call centre > Call
history.
Create a new
contact in your
phonebook
Adjust sound
volume
Set main menu
scroll effect
Tap , enter a phone
number, tap Options >
SavetoPhonebook.
From the home screen, press
the up/down volume keys.
Set the effect when you
press volume keys to scroll
through the main menu:
Tap > Settings >
Phonesetup > Display >
Mainmenueffect.
Battery tips
Want to extend your battery life? Try these:
•Turn off Bluetooth™ power: Tap > Settings >
Connectivity > Bluetooth > Power
25Tips & tricks
Page 28
•Reduce the time your phone display stays on:
Tap > Settings > Phonesetup >
Misc.settings > LCDbacklight and set Time(sec)
to a lower setting.
•Turn off the screen saver: Tap > Settings >
Phonesetup > Display > Screensaver, set Style
to Off, tap Done.
26Tips & tricks
Page 29
Personalise
add your personal touch
Add widgets
1Find an empty spot on your home screen where you
want to add a widget. You can flick left or right to
see other panels on your home screen.
2Tap and hold the empty spot until you see the Add
widget menu.
3Tap a widget, such as Analogue clock, Date,
Memo, Slide show, Audio player and more.
4Tap OK.
To move a widget, tap and hold it, then drag the
widget where you want it.
To delete a widget, drag it to the bin .
Profiles
Your phone has different profiles. You can customise
ringtones, alerts and volumes for each profile.
Find it: > User profiles
You can select these profiles:
•General: Standard profile default setting.
•Meeting: Ringtone is off, vibrate is on.
27Personalise
Page 30
•Outdoor: Ringtone and key tone volume set to
maximum.
•Indoor: Vibrate is off, ringtone is on.
•Silent: Ringtone and key tone volume set to off.
•Headset: Adjust settings for when a wired headset
is plugged into your phone.
•Bluetooth: Adjust settings for when a Bluetooth
headset is connected to your phone.
To change a profile’s settings, tap Options >
Customise. You can adjust these settings:
•Tone settings: Set the ringtones for incoming calls,
messages, key tones and other events.
•Volume: Set the volume of ringtones and key
tones.
•Alert type: Set to Ring only, Vib. only, Vib. and
ring, Vib. then ring.
•Ring type: Set to Single, Repeat, Ascending.
•Extra tone: Play an extra tone for Warning, Error,
Camp on or Connect.
Display settings
To set display settings, such as wallpaper, screen
saver, interactive screen and more, tap >
Settings > Phone setup > Display.
28Personalise
Page 31
Time & date
Set date, time, time zone and formats:
Find it: > Settings > Phone setup > Time and
date
Language
Set menu language:
Find it: > Settings > Phone setup >
Language
29Personalise
Page 32
Tex t ent ry
think keyboard, now think smaller
When you select a text entry option, your phone opens
a touchscreen keypad.
To change the keypad text entry mode, tap Options
> Inputmethod. You can select Handwriting or
Other input method which includes:
•ABC: Enter capital letters in the text field.
•abc: Enter lowercase letters in the text field.
•Numeric: Enter numbers in the text field.
•Insertsymbol: Select a symbol to insert.
To delete letters to the left of the cursor, tap .
To enter a space, tap .
To enter symbols, tap .
30Text entry
Page 33
Photos
see it, capture it, share it!
Take & share photos
Take that family photo and send it to everyone.
Find it: Press Camera
Tap to increase/
decrease exposure.
EV0
Tap to return to
home screen.
Tap to take photo.
Tap to open photo
options.
Note: Image size is 3MP, unless you change it.
To take the photo, press Camera . Your photo is
shown in the viewfinder.
Tap in the viewfinder, then:
•To send the photo in a message, email or via
Bluetooth, tap Forward.
•To edit the photo, tap Photo editor.
31Photos
Page 34
•To delete the photo and return to the viewfinder, tap
Delete.
To see photos you’ve taken, go to the camera
viewfinder screen and tap > Switchto >
Photoalbum.
To record a video, go to the camera viewfinder screen
and tap > Switchto > Videorecorder.
32Photos
Page 35
Media player
when music is what you need...
Media player
Tap, tap, play—instant music. Just open your media
player and select a playlist.
Find it: > Multimedia > Media player > My
playlists
-
at
00:00:21/00:03:15
Patience (1/1) T;
Song title
Volume controls
Progress bar
Musiccontrols
Options
Back
33Media player
Page 36
Media player controls
controls
play/pauseTap /.
previous/nextTap /.
fast forward/rewindTap & hold /.
volumePress the side volume keys.
Hide and turn off
Press End to use another app. Your media
continues to play. If you use Games or FM radio the
media player is turned off.
To turn off your media, tap .
Playlists
To create a new playlist, tap > Multimedia >
Media player > My playlists > Options > Create
playlist.
To add a song or video to a playlist, open the playlist,
then tap Options > Add.
To delete or rename playlists, tap Options.
34Media player
Page 37
Radio
news and music on the go
Listen to news and music anywhere, for free.
Find it: > Multimedia > FM radio
Note: The FM radio only works when a headset is
plugged in.
To tune stations, tap Options > Auto-search.
To change the volume, press the side volume keys.
To turn off the radio, tap .
Use radio presets
To go to a preset station, tap Options > Channel list,
then the channel number.
35Radio
Page 38
Security
help keep your phone safe
Codes & passwords
Find it: > Settings > Securitysettings >
Changepassword.
You can change your SIM card PIN and PIN2 codes.
If you forget your codes: If you forget your SIM PIN
code or PIN2 code, contact your service provider.
Lock touchscreen & keys
Find it: > Settings > Securitysettings >
Autokeypadlock > None, > 5sec, 30sec, 1min
or 5min
You can lock your phone’s touchscreen and keys to
prevent unwanted phone operations.
Your phone automatically locks the touchscreen and
keys when no activity is detected for the specified
interval.
To unlock the touchscreen and keys, press
Power/Lock and follow the screen instructions.
36Security
Page 39
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on
page 4), then replace and turn on your phone as usual.
Reset
Reset default factory settings on your phone.
Caution: This option erases all information you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos and music files) stored in your phone's
memory. After you erase the information, you cannot
recover it. This option does not delete SIM card or
memory card information.
Find it: > Settings > Restore factory
settings, then enter “1234”.
37Troubleshooting
Page 40
Safety, regulatory & legal
Battery use & safety
Battery use & safet y
Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
DON'Ts
•Don't disassemble, crush, puncture, shred or otherwise attempt to
change the form of your battery.
•Don’t let the mobile device or battery come into contact with water.*
Water can get into the mobile device’s circuits, leading to corrosion. If the mobile
device and/or battery get wet, get them checked by your service provider or
contact Motorola, even if they appear to be working properly.*
•Don't allow the battery to touch metal objects.
If metal objects, such as
jewellery, stay in prolonged contact with the battery contact points, the battery
could become very hot.
•Don’t place your mobile device or battery near a heat source.*
Excessive
heat can damage the mobile device or the battery. High temperatures can cause
the battery to swell, leak or malfunction. Therefore:
•Don’t dry a wet or damp battery with an appliance or heat source
, such as
a hair dryer or microwave oven.
DOs
•Do avoid leaving your mobile device in your car in high temperatures.*
•Do avoid dropping the battery or mobile device.*
Dropping these items,
especially on a hard surface, can potentially cause damage.*
•Do contact your service provider or Motorola if your mobile device or
battery has been damaged by being dropped or by high temperatures.
* Note:
Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and
safeguards.
To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
38
Page 41
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a "Motorola Original" hologram.
Motorola recommends that you always use Motorola-branded batteries
and chargers.
batteries. If you see a message on your display such as
Unabletocharge
•
Remove the battery and inspect it to confirm that it has a "Motorola Original"
Motorola mobile devices are designed to work with Motorola
Invalidbattery
or
, take the following steps:
hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorised service centre.
Important:
Motorola’s warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not
only important for safety, it also benefits the environment. Consumers may recycle
their used batteries in many retail or service provider locations. Additional
information on proper disposal and recycling may be found on the web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
Disposal:
Promptly dispose of used batteries in accordance with local
(in English only)
regulations. Contact your local recycling centre or national recycling
organisations for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery charging
Battery charging
Notes for charging your product’s battery:
•
When charging your battery, keep it near room temperature. Never expose
batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when
charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
032375o
39
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•
Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
Driving precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driving, NEVER:
•
Type or read texts.
•
Enter or review written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a hands-free device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the "Smart practices while driving" in this guide and at
www.motorola.com/callsmart
(in English only).
before
driving.
Seizures/blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing videos or games or enabling
a flashing-lights feature (if available) on your mobile device.
40
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Discontinue use and consult a doctor if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements or
disorientation. It is always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every hour and stop use if
you are tired.
Caution about high volume usage
Warning:
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can't hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears or muffled speech, you should stop listening to the
device through your headset or headphones and get your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
only).
Exposure to loud noise from any source for extended
(in English
Repetitive motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a doctor.
[Nov0109]
Small children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
41
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Glass parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service centre.
Operational warnings
Obey all posted signs when using mobile devices in public areas.
Potentially explosive atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and
can include fuelling areas, such as below decks on boats, fuel or chemical transfer
or storage facilities or areas where the air contains chemicals or particles, such as
grain dust or metal powders.
When you are in such an area, turn off your mobile device and do not remove, install
or charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol key
Your battery, charger or mobile device may contain symbols, defined as follows:
SymbolDefinition
032374o
032376o
032375o
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
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SymbolDefinition
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) energy
Exposure to RF energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate using your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF energy operational precautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola, keep the
mobile device and its antenna at least 2.5 centimetres (1 inch) from your body
when transmitting.
•
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
or approved accessories, visit our website at:
www.motorola.com
.
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RF energy interference/compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow instructions to avoid interference problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers a flight mode or similar feature, consult airline
staff about using it in-flight.
Implantable medical devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your doctor before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimetres (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimise the potential
for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your health care provider.
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Specific absorption rate (ICNIRP)
SAR (ICNIRP)
Your model wireless phone meets international
guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific organisation ICNIRP
and include safety margins designed to assure the protection of all persons,
regardless of age and health, and to account for any variations in measurements.
The guidelines use a unit of measurement known as the Specific absorption rate
(SAR). The ICNIRP SAR limit for mobile devices used by the general public is 2 watts
per kilogram (W/kg), and the highest SAR value for this mobile device when tested at
the ear is
0.82
W/kg. As mobile devices offer a range of functions, they can be used in
other positions, such as on the body as described in this guide. In this case, the
highest tested SAR value is
0.722
W/kg. The tests are carried out in accordance with
international guidelines for testing. The SAR information includes the Motorola testing
protocol, assessment procedure and measurement uncertainty range for this product.
As SAR is measured utilising the mobile device's highest transmitting power, the
actual SAR of this mobile device while operating is typically below that indicated
above. This is due to automatic changes to the power level of the mobile device to
ensure it only uses the minimum level required to reach the network.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
The World Health Organisation has stated that present scientific information does
not indicate the need for any special precautions for the use of mobile devices. They
note that if you want to reduce your exposure, then you can do so by limiting the
length of calls or using a hands-free device to keep the mobile device away from the
head and body.
Additional Information can be found on the websites of the World Health
Organisation (
(
http://www.motorola.com/rfhealth
http://www.who.int/emf
) or Motorola Mobility, Inc.
).
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Information from the World Health
Organisation
WHO information
“Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may want to
limit your own or your children’s RF exposure by limiting the length of calls or by
using hands-free devices to keep mobile phones away from your head and body.”
Source: WHO fact sheet 193
Further information:
http://www.who.int/peh-emf
European Union directives conformance
statement
EU conformance
0168
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of directive 1999/5/EC
•
All other relevant EU directives
0168
The above gives an example of a typical product approval number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC
(to R&TTE Directive) at
product approval number from your product's label in the "Search" bar on the
website.
46
www.motorola.com/rtte
Product
approval
number
. To find your DoC, enter the
Page 49
FCC notice to users
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Re-orient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Smart practices while driving
Driving safety
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
hands-free use only may be required. Go to
(in English only) for more information.
www.motorola.com/callsmart
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Your mobile device lets you communicate by voice and data, almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
•Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial.
If available, these features help you to place your
call without taking your attention off the road.
•When available, use a hands-free device.
If possible, add an additional
layer of convenience to your mobile device with one of the many
Motorola original hands-free accessories available today.
•Position your mobile device within easy reach.
Be able to access your
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
you.
•Let the person you are speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
Rain,
sleet, snow, ice and even heavy traffic can be hazardous.
•Do not take notes or look up phone numbers while driving.
Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
•Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic.
If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
•Do not engage in stressful or emotional conversations that may be
distracting.
Make people you are talking to aware you are driving and suspend
conversations that can divert your attention away from the road.
•Use your mobile device to call for help.
Dial 999 or another local emergency
number in the case of fire, traffic accident or medical emergencies (wherever
wireless phone service is available).
•Use your mobile device to help others in emergencies.
If you see a road
accident, crime in progress or other serious emergency where lives are in danger,
call 999 or another local emergency number (wherever wireless phone service is
available), as you would want others to do for you.
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•Call roadside assistance or a special non-emergency wireless
assistance number when necessary.
If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured or a vehicle you know to be stolen, call roadside
assistance or another special non-emergency wireless number (wherever
wireless phone service is available).
Privacy & data security
Privacy & data security
Motorola understands that privacy and data security are important to everyone.
Given that some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
•Monitor access
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
•Keep software up to date
—Keep your mobile device with you and do not leave it where
—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
•Secure personal information
—Your mobile device can store personal
information in various locations including your SIM card, memory card and phone
memory. Be sure to remove or clear all personal information before you recycle,
return or give away your device. You can also back up your personal data to
transfer to a new device.
Note:
go to
•Online accounts
For information on how to back up or wipe data from your mobile device,
www.motorola.com/support
—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the
account and how to use security features such as remote wipe and device
location (where available).
•Applications
—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
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•Location-based information
—Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones that are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications
providers, Motorola and other third parties providing services.
•Other information your device may transmit
—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
privacy@motorola.com
, or contact your service provider.
Use & care
Use & care
To care for your Motorola phone, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity,
sweat or other liquids. If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may damage the phone.
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
microwaves
Don’t try to dry your phone in a microwave oven.
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dust and dirt
Don't expose your phone to dust, dirt, sand, food or other inappropriate
materials.
cleaning solutions
To clean your phone, use only a dry soft cloth. Do not use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your phone.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Recycling
Recycling
Mobile devices & accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets or batteries) with your household waste or in a fire. These items should be
disposed of in accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return unwanted
mobile devices and electrical accessories to any Motorola approved service centre
in your region. Details of Motorola-approved national recycling schemes and further
information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & product guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
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Software copyright notice
Software copyright notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant, either directly or by
implication or estoppel or otherwise, any licence under the copyrights, patents or
patent applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free licence to use that arises by operation of law in
the sale of a product.
Content copyright
Content copyright
The unauthorised copying of copyrighted materials is contrary to the provisions of
the copyright laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright or materials which you are authorised or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
advisor.
Service & repairs
If you have questions or need assistance, we're here to help.
Go to
customer care options. You can also contact the Motorola Customer Support Centre
on 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for
hearing impaired) or 1-800-461-4575 (Canada).
www.motorola.com/support
, where you can select from a number of
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WARRANTY INFORMATION
Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the
"Products"), to be in conformance with the applicable Motorola specifications
current at the time of manufacture for a different period of time from date of
purchase of the Product(s) (warranty term).
The warranty period starts at the time of the original purchase of the Product(s) by
the first end-user. The Product may consist of several different parts and different
parts may be covered by a different warranty period (hereinafter "Warranty Period").
The different Warranty Periods are:
a) Twelve (12) months for the Personal Communicator and for accessories
(whether included in the Product sales package or sold separately) other
than the consumable parts and accessories listed in (b) and (c) below;
b)Six (6) months for the following consumable parts and accessories:
batteries, and
c)Ninety (90) days for the media on which any software is provided e.g.
CD-ROM, memory card.
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from the
date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty Term,
and must immediately submit the Product for service to Motorola's Authorised
Repair or Service Centre. Motorola shall not be bound by Product-related
statements not directly made by Motorola nor any warranty obligations
applicable to the seller.
During the Warranty term, Motorola will, at its discretion and without extra
charge, as your exclusive remedy, repair or replace your Product which does not
comply with this warranty; or failing this, reimburse the price of the Product but
reduced to take into account the use you have had of the Product since it was
delivered. This warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms and
conditions, whether express or implied.
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Where you purchase the product other than as a consumer, Motorola disclaims
all other warranties, terms and conditions express or implied, such as fitness
for purpose and satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of
the purchase price nor for any incidental special or consequential damages1
arising out of the use or inability to use the Product, to the full extent such may
be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you are
a consumer, such as a warranty of satisfactory quality and fit for the purpose
for which products of the same type are normally used under normal use and
service, nor any rights against the seller of the Products arising from your
purchase and sales contract.
HOW TO GET WARRANTY SERVICE?
In most cases the authorised Motorola dealer which sold and/or installed your
Motorola Personal Communicator and original accessories will honour a warranty
claim and/or provide warranty service. Alternatively, for further information on how to
get warranty service, please contact either the customer service department of your
service provider or go to
http://www.motorola.com/support/warrantyselector
.
Where, in the Country of purchase, there is a statutory requirement to provide
extended repair service to consumers beyond the first year of purchase (South Africa
and Portugal), this warranty will be provided by Motorola Authorised Service
Centres or Motorola directly appointed dealers in the country of purchase according
to the terms of this warranty information document. However, please note that you
will be referred back to the place of purchase, if the Motorola Dealer has purchased
the product directly from Motorola, in the country of purchase or in a country where
Motorola is not required to support supplementary repair service during the second
year of purchase because of the statutory obligations that may apply to the seller or
importer of the product, but not to the manufacturer, to provide an extended
warranty to consumers beyond the first year.
1
including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss,
lost profits or savings.
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CLAIMING
In order to claim the warranty service, you must return the Personal Communicator
and/or accessories in question to Motorola's Authorised Repair or Service Centre in
the original configuration and packaging as supplied by Motorola. Please avoid
leaving any supplementary items like SIM cards. The Product should also be
accompanied by a label with your name, address, and telephone number; name of
operator and a description of the problem. In the case of vehicular installation, the
vehicle in which the Personal Communicator is installed should be driven to the
Authorised Repair or Service Centre, as analysis of any problem may require
inspection of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of
purchase or a comparable substitute proof of purchase bearing the date of purchase.
The phone should also clearly display the original compatible electronic serial
number (IMEI) and mechanic serial number [MSN]. Such information is contained
with the Product.
You must ensure that any and all repairs or servicing is handled at all times by a
Motorola Authorised Service Centre in accordance with the Motorola Service
requirements.
In some cases, you may be requested to provide additional information concerning
the maintenance of the Products by Motorola Authorised Service Centres only,
therefore it is important to keep a record of any previous repairs, and make them
available if questions arise concerning maintenance.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product have been
altered, deleted, duplicated, removed, or made illegible. Motorola reserves the right
to refuse free-of-charge warranty service if the requested documentation can not be
presented or if the information is incomplete, illegible or incompatible with the
factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of
parts or boards with functionally equivalent, reconditioned or new parts or boards.
Replaced parts, accessories, batteries, or boards are warranted for the balance of
the original warranty time period. The Warranty Term will not be extended. All
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original accessories, batteries, parts, and Personal Communicator equipment that
have been replaced shall become the property of Motorola. Motorola does not
warrant the installation, maintenance or service of the products, accessories,
batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any
ancillary equipment not furnished by Motorola which is attached to or used in
connection with the Products, or for operation of Motorola equipment with any
ancillary equipment and all such equipment is expressly excluded from this
warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not
supplied by Motorola, Motorola does not warrant the operation of the
Product/peripheral combination and Motorola will not honour any warranty claim
where the Product is used in such a combination and it is determined by Motorola
that there is no fault with the Product. Motorola specifically disclaims any
responsibility for any damage, whether or not to Motorola equipment, caused in any
way by the use of the Personal Communicator, accessories, software applications
and peripherals (specific examples include, but are not limited to: batteries,
chargers, adapters, and power supplies) when such accessories, software
applications and peripherals are not manufactured and supplied by Motorola.
WHAT IS NOT COVERED BY THE WARRANTY
This warranty is not valid if the defects are due to damage, misuse, tampering,
neglect or lack of care and in case of alterations or repair carried out by
unauthorised persons.
The following are examples of defects or damage not covered by this product warranty:
1Defects or damage resulting from use of the Product in other than its
normal and customary manner.
2Defects or damage from misuse, access to incompatible sources, accident
or neglect.
3Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
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5Products disassembled or repaired other than by Motorola in such a
manner as to adversely affect performance or prevent adequate inspection
and testing to verify any warranty claim.
6Defects or damage due to range, coverage, availability, grade of service, or
operation of the cellular system by the cellular operator.
7Defects or damage due to moisture, liquid or spills of food.
8Control unit coil cords in the Product that are stretched or have the
modular tab broken.
9All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10Leather cases (which are covered under separate manufacturer's warranties).
11Products rented on a temporary basis.
12Periodic maintenance and repair or replacement of parts due to normal
wear and tear.
Note:
The talk-time, stand-by time and total life cycle of a Motorola rechargeable
battery for your Personal Communicator will depend on usage conditions and
network configurations. As a consumable product, the specifications indicate that
you should be able to obtain optimum performance for your Motorola Personal
Communicator within the first six months from date of purchase and up to (200)
charges (Optimum performance time).
The warranty for Motorola rechargeable batteries becomes void if (i) the batteries
are charged other than by Motorola approved battery chargers specified for the
charging of the battery, (ii) any of the seals on the battery are broken or show
evidence of tampering, (iii) the battery is used in equipment or service other than
the cellular telephone equipment for which it is specified.
Depending on operating conditions and your usage habits, wear and tear might
take place of components including mechanical problems related to Product
housing, paint, assembly, sub-assemblies, displays and keyboards and any
accessories which are not part of the Product's in-box configuration. The
rectification of faults generated through wear and tear and the use of consumable
items like batteries beyond their Optimum Performance Time as indicated in the
product manual is considered to be your responsibility and therefore Motorola will
not provide the free Warranty repair service for these items.
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INSTALLED DATA
Please make and retain a note of all data you have inserted into your Product for
example names, addresses, phone numbers, user and access codes, notes etc.
before submitting your Product for a Warranty service as such data may be deleted
or erased as part of the repair or service process.
Please note if you have downloaded material onto your Product, for example, ring
tones, ring tunes, screensavers, wallpaper, games etc. these may be deleted or
erased as part of the repair process or testing process. Motorola shall not be
responsible for such matters. The repair or testing process should not affect any
such material that was installed by Motorola on your Product as a standard feature.
OUT OF WARRANTY REPAIRS
If you request Motorola to repair your Product any time after the Warranty term or
where this warranty does not apply due to the nature of the defect or fault, then
Motorola may at its discretion carry out such repairs subject to you paying Motorola
its fees for such a repair or it may refer you to an authorised third party to carry out
such repairs.
Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user's authority to operate the equipment.
Product ID: Motorola EX122
Manual number: 68004133006