Traveling In Angola
Prior to traveling for the first time you should contact Sprint Worldwide Care to ensure services will work for all trips. Sprint Worldwide Care can be reached via chat or email on Sprint.com/international or by calling 1-888-226-7212 (option 2). Sprint recommends updating your device prior to traveling to ensure all services are available that your device is capable of providing.
Updating the Motorola ES400S:
Tap Start (Windows Icon) > Settings > System > Update Firmware
Upon arriving in Angola you will need to power on the device and be sure it’s in CDMA First to access voice/texting services.
Selecting CDMA First:
•Tap Start > Settings > Connections > Phone Network Setup
•From the Band tab, tap Network type and select CDMA First
Casual international roaming rates in Angola are as follows*:
▪Voice Calls: $2.49/minute for all calls placed and received, regardless of call destination.
▪Texts: Sent: $0.50/recipient; Received: $0.05/message
▪Data Rate/Speed: Data access is not available at this time.
▪Special Rate: $4.99/month Sprint Worldwide Voice plan offers reduced rate of $2.29/minute while roaming in Angola; contact Sprint Worldwide Customer Care to request the discount plan.
Making Calls
▪How to Make a Local Call: Use the same procedures to dial locally from your phone as you would from a landline phone in Angola.
▪How to Make an International call: Dial the international access code for Angola, then enter the country code for the country you are calling, finally enter the phone number you are calling
▪Example: Calling Manhattan, NY, from Angola: Dial "00" (The international access code for Angola) then "1" (The United States' country code) then the phone number.
▪Example: Calling London, from Angola: Dial "00" then "44" (The United Kingdom's country code) then the phone number.
▪How to Use Plus Code Dialing: Placing calls is simplified with the use of the Plus (+) Code Dialing feature. To use this feature to place an international call simply press and hold the 0 (zero) key to insert a “+” on the screen. The appropriate international access code for the country you are in will be automatically dialed. After the plus dial the country code and number you wish to reach.
▪Example: Calling Manhattan, NY: Dial "+" then 1 then the phone number.
Receiving Calls
Callers do not need to dial anything different and they will not pay extra to reach you, simply ensure your device is in CDMA First and powered on as stated above. Roaming rates apply to you only.
Accessing Voicemail
Voicemail is currently not available in Angola
Texting
Sending a text while traveling is identical to sending a text from home. Texts can only be sent to international carriers supported by Sprint. For a list of supported carriers select ‘International Texting From US’ from www.sprint.com/international, then select the link for international carriers.
-To send a text to a U.S.-based number or to any number within the North American Numbering Plan (NANP)* simply enter the 10-digit number
-To send a text to a non-US or non-NANP*-based number, enter 011 then the country code and number
Sprint Worldwide Traveling Tips > Traveling In Angola
*Sprint coverage and rates subject to change at any time without notice; check www.sprint.com/sww for current rates and coverage prior to travel.
Rev. 2/2/11
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