Motorola Droid Pro Gingerbread User Guide
USER GUIDE
Congratulations
DROID Pro by Motorola
You work. You have a life. DROID Pro by Moto rola helps
you handle it all, hassle free.
• Stay on top of your work and personal email.
• Manage your hectic calendar, then sync with yo ur
computer and favorite websites for an ytime access to
important meetings and appointments.
• Sync your work and personal contacts.
• View and edit documents from anywhere.
• Use your device as a mobile hotspot to connect up to
five laptops or other Wi-Fi devi ce s.
• Browse the web at lightning speeds and view full
Adobe® Flash® c o nt ent.
• Take and share great images and video with a high
performin g 5M P c a mera.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information packaged with your
product.
This product meets the applicable limit for
exposure to radio w aves (known as SAR ) of
1.6 W/kg (FCC). The lim its and guide lines includ e
a substantial safety margin designed to assure the
safety of all persons, regardless of age and health. The
highest SAR values measured fo r this dev ice are listed in
the legal and safety infor mation packaged with your
product.
Note: When using the product while worn on y our body,
either use an approved accessory such as a holster, or
maintain a distance of 2.5 cm (1 inch) from the body to
ensure compliance with SAR requirements. Note that
the product may be transmitting even if you are not
making a phone call.
More
•Answers: TouchLauncher icon > Help
Center.
You can also flick y our hom e screen left or right to see
the Tips & Tricks widgets.
• Updates: Phone updates, PC software, online help
and more at www.motorola.com/mydroidpro
• Accessories: Find accessories for your phone at
www.motorola.com/products
.
.
1Congratulations
Your phone
the important keys & connectors
Notes:
• All screen shots in this guide are simulated.
Actual displays may vary.
• Instructions to perform tasks in this guide may
change depending on the software version on
your phone.
• Unless specified otherwise , all instructions to
perform tasks in this guide assume that you are
starting from the home screen.
2 Your phone
Power Key
Press=Sleep/
Wake up.
Hold=Turn
on/off.
Message Light
On=Charged.
Flashing=New
notification.
Volume Keys
Home Key
Menu Key
Micro USB
Connector
Charge or
connect to PC.
See all your apps.
Touch the Launcher icon.
Camera
Browser
3.5mm
Headset
Connector
11:35
Programmable
Key
1 of 6
Touchscreen
Voicemail
Market
Back
Key
Search
Key
International
calling, press
ALT + C.
Microphone
For some features, when you
turn your phone, the screen
adjusts for you.
11:35
http://www.motorola.com
1 of 6
Voicemail
Market
Shift
Alternate
Space
See all your apps.
Touch the Launcher icon.
Camera
Browser
Note: Your phone might look a little different.
http://www.motorola.com
Delete
Enter
Voice
Symbols
Contents
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Social networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Memory card & file management . . . . . . . . . . . . . . . . . . . . . . . . 42
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3Contents
Let’s go
Power
Key
let’s get you up and running
Assemble & charge
1 Cover off 2 SIM in
Caution: Please read the battery use and safety text in
the important legal and safety information packaged
with your phone.
Tip: To save battery life, see “Battery tips” on page 22.
Note: Your phone comes with a SIM card pre-installed
so you can make and receive calls and text messages
while outside of the U.S. in supported areas. If you’re
new to owning a SIM card, insert it so that its metal
contacts face down and its cut off corner points toward
the bottom corner of your phone.
3 microSD in (may
4 Battery in
already be inserted)
5 Cover on 6 Charge up
4 Let’s go
Set up & go
The first time you t urn on your phone, a setup wizard
guides you through s igning in to y our Gmail™ a ccount. I f
you don’t have one, don’t worry , the wizard will help yo u
create one.
After you log into Gmail, you can set up social
networking, or you can do it later.
Note: T his phone supports data-intensive apps and
services. It is strongly recommended that you purchase
a data plan that meets your needs. Contact your service
provider for details.
3H
1 Press and hold the
Power/Lock Key on top of
your phone to turn it on.
2 Select a language.
3 Follow the setup wizard to create or log in to your
Gmail account.
Note: If you have an existing Gmail account, your
contacts from that account are synced to your phone.
Whenever you choose to select all contacts for the one
you want, your phone shows every contact, in every
groups.
Wi-Fi connect
If you want to use a Wi-Fi computer network for even
faster Internet access, touch Menu > Settings
> Wireless & networks > Wi-Fi settings.
Touch Wi-Fi to s earch for and connect to wireles s
networks. There’s more in “Wi-Fi” on page 40.
Cool content & more
Browse and do wnl oad t hou sand s of th e coo lest ap ps o n
the planet from Android Market™. Look in “Apps &
updates” on page 11.
Your phone comes with a microSD memor y car d
installed—you can load it up with photos, videos, and
music from your computer using “Memory card” on
page 42.
5Let’s go
Touchscreen & keys
Browser
Voicemail
Market
Contacts
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Abe Baudo
View contact
Add to favorites
Edit contact
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
a few essentials
Touch tips
Here are some tips on how to navigate around your
phone.
Touch
To choose an icon or option,
touch it.
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it: In the
home screen, touch
Contacts, then touc h and
hold a contact to open
options.
6 Touchscreen & keys
Drag
To scroll through a list or
move sl ow ly, drag across the
touchscre en. Try it: In the
home screen, touc h
Contacts, then drag your
Contacts list up or down.
Tip: When you drag or flick a
list, a scroll bar appears on
the right. Drag the scroll bar
to move the list to a letter
A-Z.
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flic k a long list, touch the screen to stop
it from scrolling.
Zoom
Get a closer look at maps or web pages. To zoom in,
double-touch the screen. To zoom out, double to uch the
screen again.
You can also zoom in or out by pinching your fingers
Power
Key
together or moving them apa rt on the screen.
To zoom, touch
with two fingers,
then move them
apart.
Phone covers
Your touchsc r een might stay dark during calls if the
sensor above it is covered. Don’t use covers or screen
protectors (even clear ones) that cover this sensor.
Screen protectors can also interfere with touchscreen
performance.
Key tips
Menu, home, & back
Menu Key
Home Key
Touch Home to close any menu or a pp a nd r et urn to
the home screen. In the home scr een, touch and hold
Home to show the last few apps you used, then
touch an app to open it.
Touch Search for text search, or touch and hold for
voice search.
Touch Menu to open menu options, or touch
Back to go back.
Sleep & wake up
To save your battery, prevent
accidental touc hes, or when y ou
want to wipe smudges off your
touchscreen, put the
touchscre en to sleep by
pressing the P o wer/L ock Key. To
Back Key
Search Key
7Touchscreen & keys
wake up the touc hscreen, just press the P o wer/L oc k Ke y
Volume
Keys
again, or open the phone.
To change ho w long y o ur phone w a its be f or e the scree n
goes to sleep automatically, touc h Me nu > Settings
> Display > Screen timeout.
Tip: To lock the screen when it goes to sleep, use
“Screen lock” on page 47.
Power key menu
Press and hold the Power Key to open the power key
menu, where you can turn of f the phone (Power off), or
turn Airplane mode or Silent mode on or off.
Adjust volume
Press the Volume Keys to
change the r ing v o lume (i n the
home screen), or the e arpiece
volume (during a call).
8 Touchscreen & keys
Rotate the screen
When you turn the phone, the touchscreen can rotate to
stay right-side up:
Find it: Menu > Settings > Display > Auto-rotate
screen
Quick tips
If you’re not sure what to do next, try one of these:
To...
Get the details. Open a
text message, see details
for a contact, or open items
in other lists.
See screen menu. Open a
menu for the current
screen.
See item options. Open an
options menu (if available)
for an item on the screen.
Start again. Go back to the
home screen.
Touch the messa ge,
contact, or item.
Touch Menu .
Touch & hold the
item.
Touch Home .
To...
11:35
Browser
Voicemail
Market
Contacts
See all your apps.
Touch the Launcher icon.
1 of 6
Battery Status
Flick left or right to
see more screens.
Shortcuts
Touch to open.
Launcher Icon
Open the app menu.
Notifications
Flick this bar down
to see details.
Wake up your phone. Turn
on a sleeping touchscreen.
See recently u sed apps.
See features that you’ve
used most recently.
Press the
Power/Lock Key or
open the phone.
Touch and hold
Home .
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what y ou see when y ou t ur n on t he phon e
or touch Home from a menu. It’s basically like this:
Note: Your home screen might look a little different.
The home screen extends beyond what you see on the
screen to give you more room for adding shortcuts,
9Home screen
widgets, and more. Flick the home screen left and right
8
3pm
Budget Meeting
THU
JUL
pm
g
THU
JUL
Search by voice.
Enter text.
View more search
options.
to see more panels or to add widgets or shor tcuts.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, Web bookmarks, contacts, mail
labels, or music playlists. W idgets show you news,
weather, messages, and other updates ri ght on your
homescreen without having to open a separate
application or web page.
Flick the home screen left or right to open other panels
of shortcuts and widgets.
• To open something, touch it. Press Home to
return to the home screen.
Tip: When you open a widget, touc hMenu to see
any options or settings (you can choose accounts for
Messages, Social Networking, or Calendar
widgets).
There’s more about social ne tworking widgets in
“Your social networking account” on page 32.
10 Home screen
• To resize Motorola
widgets
, touch and hold a
corner un t i l you feel a
vibration, then drag.
3
Budget Meetin
• To add something or
change your wallpaper,
touch and hold an emp ty
spot until you see the Add
to Home screen menu.
You can add a folder to organize your shortcuts.
• To move or delete something, touch and hold it until
you feel a vib r ation, then drag it to another spot,
another panel, or the trash at the top of the screen.
Search
Press Search , then use the window that appears.
Smartphone status & notifications
The status bar at the top of
the screen has icons that
tell you about m es s a g es
and smartphone status. To
view your notifications ,
touch the status bar and
drag it down. Touch a
notification to select it.
Icons on the right tell you
about phone status:
November 16, 2011
Verizon Wireless
Notifications
Mary Morgan
Copy Revisions
Jim Somers
Meet me outside the theater...
New email
paul.wang6@gmail.com(2)
New voicemail
Dial *86
Bluetooth® active network (full signal)
GPS active network (ro aming)
Wi-Fi active 3G (fastest data)
downloading airplane mode
vibrate sync active
silent alarm set
mute call battery (charging)
speakerphone active battery (full charge)
Tip: To see today’s date, touc h a nd hold the status ba r at
the top of the screen.
11:35
Clear
2:50 PM
2:47 PM
2:45 PM
2:41 PM
Apps & updates
get the app you want
Quick start: Apps & updates
You can find all of your apps in one place. From the
home screen, touch Launcher icon to open the app
menu.
Tip: From the app menu, touch All apps > New group
to create special groups of apps or to see your most
recently used apps.
To close the app menu, press Home or Back .
Browse & install apps
Get all the fun games and cool apps you want! Android
Market™ provides acces s to applications created by
developers worldwide, so you can find the app you
want.
Find it: Market
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
Tip: Find more apps by going to market.android.com
your computer.
Note: If you need help or have questions about Android
Market, press Menu > Help.
on
11Apps & updates
Tip: Choose your apps and updates ca refully, from
trusted sites like Market, as some may impact your
phone’s performance—see “Choose carefully” on
page 12.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the ins tallation.
Recent apps
Touch and hold Home to see the last few apps you
used, then touch the app you want. Touch Home to
return to the home screen.
Tip: Touch Home to see your different home screen
profiles.
Manage & restore apps
Find it: Menu > Manage Apps
Touch an app in the list, then touch Uninstall (for apps
you downloaded) , Clear cache, or other options.
To reinstall apps from Android Market, t ouch Menu
> Manage Apps > Downloaded. Previously installed
apps are listed and av ailable for download.
12 Apps & updates
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or ha ve fun. But re member, ch oose
your apps carefully. Here are a fe w tips:
• To help prevent spyware, phishing, or viruses from
aff ecting y our ph one or pri vacy, use apps from tr us ted
sites, like Market.
• In Market, check the apps’ ratings and comments
before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For e x ample, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
• Just like web browsi ng, you may want to mo ni t o r
childrens’ access to apps to help prevent exposure to
inappropriate content.
• Certain apps may not provide completely accurate
inform ation. Take care, especially when it comes to
personal health.
Important customer information
Please be advised that many services and applications
offered through this unique device are provided by
Google™ and various application developers. If you use,
link to or download a Google service, or an application
such as a non-Verizon Wireless locati on ba sed GPS -type
service, chat room, marketplace or social network from
this device, you should carefully review the terms of
such service or application. If you use any of these
non-Verizon Wireless services or applications, personal
information you submit may be read, collected, or used
by the service or application provider and/ or other users
of those forums.
Motorola Mobility, Inc. and Verizon Wireless are not
responsible for your use of those applications or
information you choose to submit or share with others.
Specific terms and conditions, terms of use, and privacy
polices apply to those applications and services. Please
review carefully an y and all terms and conditions
applicable to those applications and services including
those related to any location-based services for any
particular privacy policies, risks or waivers.
Your Verizon Wireless customer agreement terms and
conditions and certain other s pecifically identified terms
govern your use of any Verizon Wireless products and
services.
Update my smartphone
You can check, download, and install smartphone
software upda tes using your smartphone, or using your
computer:
• Using your smartphone:
You may get an automatic notification of an available
update on your smartphone. Simply follow the
instructions to download and install.
To manually check for updates, pressMenu
> Settings > About phone > System updates.
Your smartphone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t hav e an unlimited data
plan, or mobile network updates are no t available in
your country, you can update using a computer.
• Using your computer:
On your computer, go to
www.motorola.com/mydroidpro
“Software” links. If an update is available, follow the
installation instructions.
and check the
13Apps & updates
Calls
Contacts
Recent Favorites
Dialer
Most Recent
Julie Smith
Mobile 1-555-555-5555 1 hour ago
g
GHI
ABC
DEF
MNO
TUV
PQRS
WXYZ
*
+
#
4
1
2
3
6
8
7
9
0
5
JKL
Return Call
Recent
Calls List
Touch to open,
then touch an
entry to call.
Call
Enter a phone
number &
touch here to
call it.
Add to
Contacts
Voice Dial
Delete
Connected
00:12 Verizon Wireless
Add call
Bluetooth Mute
DialpadEnd call
Mobile (555) 555-7931
Chicago, IL
Kristine Kelley
Speaker
Call Timer
Mute
Touch to mute or
unmute the call.
End Call
Touch to hang up.
Speaker
Touch to turn the
speaker on or off.
Dial Pad
Touch to enter
numbers during a call.
Bluetooth
Switch to a Bluetooth
device.
Add Call
Create a 3-way call.
it’s good to talk
Quick start: Calls
Dialing options
From the home screen, touch Phone.
In-call options
14 Calls
During a call:
• To use a Bluetooth® device, touch Bluetooth. (First,
turn on your phone an d pair it with help from
“Connect new devices” on page 39.)
• To mute a call, touch Mute.
• To use the speakerphone, touch Speaker.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Tip: You can touch Hom e or Back to leave the
active call display. To reopen it, touch Home
> Phone.
Make & answer calls
To make a call, touch enter a number, then touch .
Tip: If the screen is locked, drag to the right.
To answer a call while the display is active, touch
Answer. When the display is not active, answer by
dragging to the right.
To ignore a call, touch Ignore.
Note: Your smartphone includes a proximity sensor.
When you hold the smartphone to your ear, the display
goes dark to prevent accidental touches. When you
move your smartphone away from y our ear, the dis play
lights up again.
End calls
Touch End Call.
Recent calls
Find it: Phone
> Recent
• To call a number,
touch it.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu >Clear list.
• To set up speed dial, touch Menu > Speed dial
setup.
Add call
Bluetooth Mute
DialpadEnd call
Speaker
Frequent calls
Find it: Phone > Favorites
• To call a number, touch it.
• To send a text message, view a contact, or other
options, touch and hold an entry.
15Calls
Conference calls
To start a conference call, call the firs t number. Af ter the
call connects, touch Add Call. Dial the next number, or
select it from contacts or favorites. When the next
number answers, touch Merge calls.
Your phone number
Find it: Menu > Settings > About phone > Status
> My phone number
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergen cy number (s ) m a y no t work in
all locations, and sometimes an emergency call cann ot
be placed due to network, en vironmental, or
interference issues.
1 Touch Phone (if your smartphone is locked, touch
Emergency Call).
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
”GPS & AGPS” in your legal and safety information.
16 Calls
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow thes e
instructions until the phone is within its recommended
temperature range. W hen y our phon e is in “Coo l Down”
mode, only emergency calls can be made.
Contacts
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
11:35
Contacts
Recent Favorites
Dialer
Group
Create and view
groups of contacts.
Create Contacts
Contacts List
Touch to view contact
information. Touch & hold
to call, send a text
message, & more.
contact s l ike you’ve never ha d be for e
Quick start: Contacts
Find it: Contacts
Tip: To search the list, begin typing a name.
Transfer contacts
Get all your contacts, all in one place. Here’s a few
helpful hints:
• Use Gmail
All your Gmail contacts will automatically get synced
to your phone. Various computer applications for
mobile phones and email accounts allow you to
export your contacts as a “.CSV” file. You can then use
Gmail to import the file. For more details, go to
www.motorola.com/transfercontacts
Gmail account on your computer and select “Help”.
• Use a memory card
You can transf er contacts from y ou r ol d ph one to your
new Motorola phone using your memory card. See
“Transfer contacts using your Memory Card” on
page 17.
• More
There are other methods and tools to help you at
www.motorola.com/transfercontacts
Transfer contacts using your Memory Card
1 On your old phone, cop y all the contacts you want to
your memory card.
2 Insert your memory card in your new phone, see
“Assemble & charge” on page 4 .
or log in to your
.
17Contacts
3 Import the contacts from your memory card,
touch Contacts, then press Menu >
Import/Export.
Call or email contacts
Find it: Contacts
For View contact, Call contact, Text contact, or other
options, touch and hold the contact.
View & use contacts
When you set up a social netw orking account (see
“Social networking” on page 32), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact info,
sure, you’ll see their nam e and numbe r, but you can se e
their social network status and smiling face, too.
Find it: Contacts
• To find a contact, type the contact name.
Touch a contact to open its details. While viewing
details, you can start a call or message by touching a
phone number or other inf o.
• To change which group of contacts is shown (All,
Facebook, and so on) touc h the filt er na me at th e to p.
18 Contacts
Create contacts
Find it: Contacts > and choose where to store
the contact
Where are con tacts saved? Your smartphone saves
new contacts in its memory and on the Google Server or
Backup Assistant™, if you have a subscription. It also
updates your social networking account.
Touch any entry area to open the touchscreen ke ypad.
When you’re fin i shed, touch Save.
Edit or delete contacts
Find it: Contacts
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