Motorola CPEI 885 User Manual

User Manual
CPEi 885
Series
User Manual
Chapter 1: Desktop CPEi 885 User Guide
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Front of the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Back of the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Operating Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter 2: Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Advanced Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Procedure to Log into the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setup Wizard and Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Table
of
Contents
Chapter 3: Basic Configuration
Personalize Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Password Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Device Time Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Device Name Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Restore Factory Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Internet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
WiMAX Security Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Firewall Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Dynamic DNS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Telephony Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Wi-Fi Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Chapter 4: Advanced Configuration
Port Forwarding Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Forwarding Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Local Address Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
DHCP Server Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Lease Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Lease Reservation Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Software Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
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Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
About Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Wi-Fi Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Chapter 5: Configuring TCP/IP
Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Configuring TCP/IP in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Chapter 6: Troubleshooting
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
A Computer Cannot Log On to the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Cannot Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Additional Troubleshooting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Chapter 7: Important Safety and Legal Information
. . . . . . . . . . . . . . . . . . . . . . . . 7-1
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DEC 2010
Desktop CPEi 885 User Guide 1
Chapter 1: Desktop CPEi 885 User Guide
Overview
Thank you for purchasing the Motorola CPE Indoor CPEi 885 desktop device. The Desktop CPEi 885 allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures. In addition, it offers you the ability to make Voice over Internet Protocol (VoIP) calls.
The Desktop CPE indoor CPEi 885 device provides the user:
• Convenience - with easy plug and play functionality. Compact design.
• Control - remote management capability allows easy detection and authentication once the unit is set up.
• VoIP - two RJ11 ports allow for Voice over IP calls using your CPEi 885.
• Wi-Fi - wireless LAN
The features and the physical appearance of your Desktop CPEi 885 device may differ slightly from the illustration.
Figure 1-1: CPEi 885
DEC 2010
For the most recent documentation, visit the Product Documentation page on www.motorola.com/wimaxmanuals.
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1 Desktop CPEi 885 User Guide
Powerful Features in a Single Unit
The CPE device provides the following features:
• WiMAX Authentication
• WAN DHCP Client
• LAN DHCP Server
•Home Gateway Functions
• Firewall Protection
•Port Forwarding
• Wi-Fi
Front of the CPE
The front of the CPE unit contains LED Link/Activity indicators. The LEDs show the status of the initialization during and network connections during power up. The LEDs also indicate the signal strength, and if Wi-Fi is enabled.
Table 1-1 LED Indicator Interface
LED Status
1/2
1/2
i)F-i(W
(S
ih)tgnertSlang
i X Status)AM(W
(VoIP Status)
(LAN Status)
(Power)
.delbasid ro delbane si iF-iW fi setacidnI
LED on, Wi-Fi is enabled.
detceted si htgnertS langiS XAMiW lluF when all WiMAX Signal Strength LEDs are lit.
• One to two WiMAX Signal Strength
LEDs are lit - low signal detected.
• Three to five WiMAX Signal Strength
LEDs are lit - high signal detected.
XAMiW eht ot ssecca gniriuqca elihW
Network:
• All WiMAX Signal Strength LEDs vary
between ON, OFF and/or BLINKING status.
Indicates the status of the VoIP connection.
Indicates the status of the Ethernet connection and activity
Indicates if the device is powered or not.
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DEC 2010
Desktop CPEi 885 User Guide 1
Back of the CPE
The back of the CPE unit contains the RESET switch, WPS switch, DC Power Connector,
Ethernet connector, Ethernet LED, Line 1 and Line 2 telephone ports.
Figure 1-2: CPE Ports and Connections
WPS
Telephone Cable
4
Telephone Cable
6
5
1
Computer
Power Cord
Ethernet Cable
2
3
RESET
Phone 1 (VoIP)
Phone 2 (VoIP)
Ethernet Connector
DC Power Connector
CPEi 885
CPEi 885
Table 1-2 Port Descriptions
Port Port Description
teseR
Operating Information
Operating temperature for this unit is 0-40°C (32-104°F).
ts 1 and 2.roP tenrehtEt)enreht(E
r)ewo(P
e)niL enoh(P
r.otcennoC rewoP CD
su rof tsrop 11-JR
.PIoV htiw e
si pilcrepap A( nottuB teseR erawdraH
recommended for accessing this button).
Wi-Fi pretected setup button. WPS
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1 Desktop CPEi 885 User Guide
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Installation 2
Chapter 2: Installation
Overview
To install the Desktop CPEi 885 Series, review the following sections:
• Before You Begin
• Easy Setup
Before you Begin
Before you begin installation, check that you have received the following items with your Desktop CPEi 885:
Table 2-1 In the box with your CPE, you should have
Item Description
CPE to an AC electrical outlet.
baC tenrehtE
port on your Desktop CPE to your PC or laptop computer.
Desktop CPEi 885 Quick Start Guide Desktop CPEi 885 Quick Start Guide
potkseD eht stcennoc droc retpada rewoPretpadA rewoP CA
tenretnI eht stcennoc elbac tenrehtE ehTel
Easy Setup
In addition, you need:
•A computer
• An RJ-11 telephone cable (optional). Two RJ-11 telephone cables are required if your service provider has supplied you with two telephone numbers.
The CPE is easily set up in your home. Basic installation equipment needed are the power adapter, Ethernet cable, a PC or laptop computer and the CPE device. If you want to use the VoIP functionality, you need an RJ-11 phone cable and a telephone.
Perform the following tasks before attaching the power cord or powering up the unit:
• Stand the CPE on a flat surface.
• Plug the AC power adapter cord into an AC outlet.
• Plug one end of the Ethernet cable into the Ethernet connector on the back of the unit.
• Plug the other end of the Ethernet cable into the Ethernet connector of your computer.
• To use VoIP functionality of the phone, plug one end of the phone line into the activated phone connector on the back of the unit. Phone line activation is dependent upon your service contract.
• Plug the other end of the phone line into the phone line connector of your telephone.
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2-1
2 Installation
Advanced Setup
The CPE can also be used to connect to a multi-port switch (hub) - purchased separately from the CPE. Connecting the CPE device to a hub allows you to connect more than one computer to your CPE device.
Procedure to Log into the CPE
Before you Begin Configuration
Some settings on your computer need to be verified or changed to ensure that your computer configuration can support the Desktop CPE.
Verify that the IP addresses and DNS settings are automatically generated in your Local Area connection of your Internet Protocol (TCP/IP) properties. Refer to the chapter titled “Configuring TCP/IP” for additional information.
Logging in to the CPE
Use the following procedure to log into the Desktop CPE:
1. On a computer that is connected to the Desktop CPE, open a web browser.
2. In the Address or Location field, type http://mywimax. and press ENTER to
display the login screen. Include the period (.) after http://mywimax. in order to access the login screen.
NOTE
Alternatively, you may enter the IP address: http://192.168.15.1 into the address field in order to gain access to your CPE. If you cannot access the CPE, refer to the chapter titled: Configuring TCP/IP for more information.
3. The Welcome to Motorola WiMAX CPE screen is displayed and prompts you for a
password.
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DEC 2010
Installation 2
Figure 2-1: Login Screen
4. In the Password field, type the password (default is motorola).
5. Click Login.
6. First time users see a pop-up box that states: “The Wizard application will guide
you through for the first time configuration”. Click OK button to continue.
7. Click the OK button to launch the wizard application.
Setup Wizard and Authentication
Step 1 - Change Password
Once you have launched the setup wizard, you are prompted to change your password. Motorola recommends using a password to protect your home network and CPE device. Passwords are case sensitive.
To change your password:
• Ensure the “Enable Login Password Protection” box is checked.
• Enter a New Login Password in the box. Passwords can be no more than 20 characters in length.
• Re-type your new password in the Confirm New Login Password box.
• Click Next.
If you forget your password, you can reset it back to the default (motorola) password. To reset the password, press and hold the reset button on the back of your CPE for 5 or more seconds. Before resetting the CPE, ensure that the power is ON.
Step 2 - Device Time
This screen allows you to set the time zone and to enable Daylight Savings Time (when applicable) for your location.
• Select the appropriate time zone for your location from the drop-down box.
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2 Installation
• Check the box that is called “Auto Adjust for Daylight Savings Time” if you live in a region that observes Daylight Savings Time. This box is checked by default.
• Click the Next button.
Step 3 - WiMAX Security
The WiMAX Security tab contains your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes.
• If the Authentication Method is EAP-TLS, no User Name and Password are required. Enter the Realm information supplied by your service provider. Click the Next button.
• If the Authentication Method is EAP-TTLS/MS-CHAPv2, enter a User Name and Password, and Realm information supplied by your Service Provider. Once you have entered the User Name/Password/Realm information, click the Next button.
• If you are unsure of the Authentication Method, select EAP-TLS (which is the default) and click the Next button.
Step 4 - Account
The Account tab allows you to manage Voice over IP (VoIP) related services. Please consult with your telephony service provider for these settings.
Click the Apply button when finished.
Congratulations! You have now completed the setup of your WiMAX connection.
Click OK on the Congratulations! dialog box.
A status screen appears that shows Network status and telephony status. The Network Status screen provides any status associated with your WiMAX Wireless Broadband connection. The Telephony Status screen provides status of your telephony service.
•The Restart button is used to restart the device. The restart button is available on every screen.
•The Wizard button starts the set-up wizard over again.
•The Refresh button refreshes the screen with the current status.
•The Auto Refresh button allows the web browser to automatically refresh at the interval determined in the Control Panel menu.
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Installation 2
Figure 2-2: Status Screen
Restart Button
Figure 2-3: Restart Button
Restart Wizard
Refresh
Auto Refresh
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2 Installation
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Basic Configuration 3
Chapter 3: Basic Configuration
Once the CPE setup has been completed, you can log in to your CPE from any computer on your home network. To log in type the device name in the address bar on your computer. The default device name is mywimax.
This section describes the PERSONALIZE, INTERNET, STATUS, and Wi-Fi basic Menus that are available.
Personalize Menu
The Personalize menu provides the following tabs:
• Password
• Device Time
• Device Name
• Restore Factory Settings
Figure 3-1: Personalize Menu
DEC 2010
To Access the Personalize menu, click on the Tools symbol, then click on Personalize.
3-1
3 Basic Configuration
Password Tab
The password tab allows you to enable/disable password protection. You can also change your password here. Be sure to click the Apply button when finished
.
Table 3-1 Password Tab
Field or Button Description
Enable Login Password Protection Checking this box requires login password
protection.
ruoy retnEdrowssaP nigoL weN new password here. Maximum 20 characters. Passwords are case sensitive.
Confirm New Login Password Re-enter your new password here, exactly
as entered in the previous step.
Device Time Tab
The Device Time tab allows you to establish the time zone for your location. It also allows you to automatically adjust for Daylight Savings Time if necessary. Be sure to click the Apply button when finished.
Table 3-2 Device Time Tab
Field or Button Description
Auto Adjust for Daylight Saving Time Check this box if your location observes
Device Name Tab
The Device Name tab allows you to rename your CPE device. The Device Name is the name you enter on an internet browser address bar to access your CPE device. Be sure to click the Apply button when finished.
emiT lacoL tnerruCemiT lacoL tnerruC
-pord eht morf enoz emit lacol ruoy tceleSenoZ emiT
down box.
Daylight Savings Time. (Default is checked)
3-2
Table 3-3 Device Name Tab
Field or Button Description
.ecived EPC eht rof eman wen eht retnEemaN eciveD weN
Maximum 20 characters.
DEC 2010
Basic Configuration 3
Restore Factory Settings Tab
The Restore Factory Settings Tab resets your CPE to the manufacturers default settings. Be sure to click the Apply button if you are sure that you want to reset factory settings.
Table 3-4 Restore Factory Settings Tab
Field or Button Description
Restore Factory Settings Checking this box restores the CPE to
factory default settings. The device restarts when you click Apply.
Internet Menu
The Internet menu provides the following tabs:
•WiMAX Security
• Internet Protocol
• Firewall
• Dynamic DNS
Figure 3-2: Internet Menu
DEC 2010
To access the Internet menu, click on the Computer icon, then click on Internet.
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3 Basic Configuration
WiMAX Security Tab
The WiMAX Security tab contains your authentication method. Check with your service provider to determine a user name and password are required for authentication purposes.
Table 3-5 WiMAX Security Tab
Field or Button Description
rDdohteM noitacitnehtuA op down box allows you to select either EAP-TLS (default) or EAP-TTLS/MS­CHAPv2.
User Name (EAP-TTLS/MS-CHAPv2 only) Enter the User Name supplied by your
service provider.
Password (EAP-TTLS/MS-CHAPv2 only) Enter the Password supplied by your
service provider.
.redivorp ecivres ruoy yb deilppuSmlaeR
If your authentication method is EAP-TLS, then a User Name and Password are not necessary.
Click the Apply button.
Internet Protocol Tab
Please check with your service provider for these settings. If you are unsure of the settings, leave the default values set and click the Apply button.
If your service provider has instructed you to change any of these settings, be sure to click the Apply button when you are finished.
Firewall Tab
A firewall helps to protect your home network from unauthorized access. It also helps to manage authorized access from the internet to your CPE.
Table 3-6 Firewall Tab
Field or Button Description
Enable Web Login from Internet (Grayed out if Enable Firewall is not
Web Login Port from Internet Choose a port number to connect to when
rof llawerif eht elbane ot xob siht kcehCllaweriF elbanE
your home network.
selected). Check this box to enables you to access
your CPE device from a network other than your own.
logging in from a network other than your own. The default is 8080.
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DEC 2010
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