Motorola CPEI 150 User Manual

User Manual
CPEi 150
Series
User Manual
Chapter 1: Desktop CPEi150 User Guide Overview Information
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Chapter 3: Basic Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table
of
Contents
Chapter 4: Advanced Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Chapter 5: Configuring TCP/IP
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Chapter 6: Troubleshooting
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Chapter 7: Important Safety and Legal Information
Important Safety and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Caring for the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
CMM Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Copyrights and Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
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ii 68P09291A19-C
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Chapter

Chapter 1: Desktop CPEi150 User Guide Overview Information

1
68P09291A19-C 1-1 APR 2009

Overview

Thank you for purchasing the Motorola CPE Indoor (CPEi) 150 desktop device. The Desktop CPE allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures.
The Desktop CPE device provides the user:
• Convenience — with easy plug and play functionality. Flexible connectivity.
• Performance — dual integrated antennas, optimized for rich indoor multipath
• Control — remote management capability allows easy detection and authentication
Figure 1-1: CPEi150 Unit
noitamrofnI weivrevO ediuG resU 051iEPC potkseD1
Compact design.
environments. Best in Class Radio Performance. Reliable indoor coverage. High throughput.
once the unit is setup. Robust security.
This product is subject to change. Not all features described in this WiMAX CPEi150 User’s Guide are available on all models.
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For the most recent documentation, visit the Product Documentation page on
NOTE
www.motorola.com.
Powerful Features in a Single Unit
The CPE device provides the following features:
• WiMAX Authentication
• WAN DHCP Client
• LAN DHCP Server
• Router Functions
• Firewall Protection
• Port Forwarding
Front of CPE
The CPE unit contains an LED indicator at the top of the unit. The LEDs provide the status of the unit and signal strength for easy adjustment during setup.
1noitamrofnI weivrevO ediuG resU 051iEPC potkseD
Table 1-1 LED Indicator Interface
Item Description
• On - power to the CPE is on.
• Off - power to the CPE is off.
initializing.
is being received.
• If all LEDs are off, the CPE is unplugged.
• LEDs will display a chase pattern when the device is attempting to locate and connect to the network.
There is no reset button on this CPE unit. If you want to reset the CPE, pull out the power cord and plug it in again.
:era sDEL ehTsutatS rewoP
si EPC eht nehw sehsalf DEL retnec ehTsutatS gnizilaitinI
langis lluf ,til era rab eht no sDEL lla fI•htgnertS langiS
Side Panel
The side panel of the unit contains the Ethernet Port, the Power Connection Port, and a Ethernet Port LED.
68P09291A19-C 1-3 APR 2009
Figure 1-2: CPEi150 Side Panel
noitamrofnI weivrevO ediuG resU 051iEPC potkseD1
Table 1-2 Port Descriptions
Side Panel Ports Description
Operating Information
Operating temperature for this unit is 0-40ºC (32-104ºF)
AC Power Rating for this unit is:
• 110 ~ 240 AC
troP tenrehtEtenrehtE
rotcennoC rewoP CArewoP
:si DEL ehTDEL tenrehtE
• On - Ethernet Port is connected.
• Off - Ethernet Port is not connected.
• Blinking in 5-10 second intervals - the Ethernet cable is not connected to the computer.
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Chapter 2: Installation

Chapter
2
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2 Installation
NOTE

Overview

To connect the CPEi150, you need to review the following sections:
• What’s in the box?
• Easy Setup
What’s in the Box?
Before you begin installation, check that you have received the following items with your CPE:
Table 2-1 CPE Box Contents
Item Description
rotpadA rewoProtpadA CA
to the CPE
no trop tenrehtE eht tcennoc ot elbaCelbaC tenrehtE your CPE to your PC or laptop computer ethernet port
ed ot ediuGediuG tratS kciuQ monstrate the setup and basic
IP configuration
rotpadA CA eht stcennoc taht droc rewoPdroC rewoP
Easy Setup
Perform the following tasks before attaching the power cord or powering up the unit:
• Rotate the base of the CPE to be in a perpendicular position.
Connect one end of the Ethernet cable to the Ethernet port of the CPE.
CPE vertically on a flat surface.
• Connect the other end of the same Ethernet cable to an Ethernet port on your PC or laptop computer.
• Connect the power cord and the power adapter together.
• Plug the power adapter into an AC power outlet.
• The CPE will automatically turn on.
• Connect the power adapter to the power connector on the side of the unit.
Do NOT mount the CPE unit horizontally and do NOT block the air ventilation holes at the top of the unit.
Stand the
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Installation 2
Before You Begin Configuration
Some settings on your computer must be verified or changed to ensure that your computer configuration can support the Desktop CPE.
• Call your service provider to confirm that your service provider has registered your unit.
• Verify that the IP address and DNS settings are automatically generated in your Local Area connection of your Internet Protocol (TCP/IP) properties. Refer to the chapter titled “Configuring TCP/IP” for information on how to do this.
• Ensure you know which protocol you will need to enter in the Setup Wizard procedure. This will either be EAP-TLS or EAP-TTLS. If EAP-TTLS is to be used, your service provider will provide you a Username and Password.
User Interface Overview
A
web based Graphical User Interface (GUI) is used to configure the features of the CPE.
Figure 2-1: Main Menu Sample
68P09291A19-C 2-3 APR 2009
2 Installation
There are six main menus in the GUI:
Table 2-2 Menu Description
Menu Tab Description
ot unem siht esUezilanosreP set up your password, device time and device name. You can also abandon your personal settings by clicking “Restore Factory Settings”.
ot unem siht esUtenretnI configure internet connection settings, including Authentication, Protocol, Firewall, and Dynamic DSN.
id ot unem siht esUsutatS splay network status, including WiMAX, Internet, LAN, and Device Information.
unem siht esUgnidrawroF troP to enable Universal Plug and Play (UPnP) Internet Gateway Device (IGD) profile to allow certain Windows applications to setup the port forwarding rule dynamically when NAT is enabled on this device.
sserddA PI eht yalpsid ot unem siht esUsserddA lacoL
and netmask address in the local network.
ecived eht eganam ot unem siht esUlenaP lortnoC
software.
The following buttons appear at the bottom of each configuration page:
Table 2-3 Button Descriptions
Button Function
CPE without saving your changes, all changes are lost. After the device restarts, the last saved configuration is used.
egnahc ruoy sraelCodnU s on the current page and returns to the main menu. Once you click Apply, the Undo button will NOT clear your changes.
erruc eht smrifnoCtxeN nt setting and moves
on to the next screen.
setadpu yllaunaMhserfeR current status page.
otua setadpUhserfeR otuA matically without needing
you to refresh manually.
did not run the setup program automatically.
ruoy tratser uoy fI .segnahc ruoy sevaSylppA
EPC ruoy fi yllaunam draziW puteS stratSdraziW
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Installation 2
NOTE
NOTE
Illustrations in this manual containing an image of what you see on your computer screen are for reference purposes only. Values shown in the illustrations in this manual may be different from what you see on your computer screen
.
Logging In to the CPE
Use the following procedure to log into the Desktop CPE:
1. On a computer that is connected to the CPE, open a web browser.
Enter the IP address: access to your CPE.
Configuring TCP/IP for more information.
Or in the Address or Location field, type http://mywimax. and press ENTER to display the login screen. You must include the period (.) after http://mywimax. in order to access the login screen.
http://192.168.15.1
If you cannot access the CPE, refer to the chapter titled:
into Address field in order to gain
2. The Welcome to Motorola WiMAX CPE screen will be displayed and will prompt you for a password.
3. In the Password field, type the password (default is motorola).
4. Click Login. First time users will see a pop-up box that states: “
5. through for the first time configuration. Click OK button to continue.”
6. Click the OK button to launch the wizard application.
Setup Wizard and Authentication Step 1 - Change Password
Once you have launched the setup wizard, you will be prompted to change your password. Motorola recommends using a password to protect your home network and CPE device. Passwords are case-sensitive.
To change your password:
• Ensure the “
• Enter a New Login Password in the box. Passwords can be no more than 20
characters in length.
• Re-type your new password in the Confirm New Login Password box.
• Click Next.
Enable Login Password Protection
The Wizard application will guide you
” box is checked.
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2 Installation
Step 2 - Device Time
This screen allows you to applicable) for your location.
• Select the appropriate time zone for your location from the drop down box.
• Check the box called “Auto Adjust for Daylight Savings Time” if you live in a region
that observes Daylight Savings Time (this box is checked by default).
• Click Next.
set the time zone and to enable Daylight Savings Time (when
Step 3 - WiMAX Security
The WiMAX Security tab will contain your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes.
• If the Authentication Method is EAP-TLS:
- Enter the Realm information supplied by your service provider.
- Click the Apply button when finished.
• If the Authentication Method is EAP-TTLS/MS-CHAPv2:
- Enter the User name and Password as supplied by your service provider.
- Enter the Realm information as provided by your service provider.
- Click the Apply button when finished.
Congratulations! You have now completed the setup of your WiMAX connection.
Click OK on the Congratulations! dialog box.
A status screen will appear showing Network status. When your CPE successfully connects to the Internet, you will see the actual link status and statistics. Note that the screen shown in this illustration is an example of the screen. Use the scroll bar on your menu screen to view all the status items that are reported by your unit.
Figure 2-2: Status Screen
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Chapter 3: Basic Configuration

Chapter
3
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3 Basic Configuration

Overview

Once the CPE setup has been completed, you can login to your CPE from any computer on your home network by typing the device name in the address bar. The default device name is mywimax. or 192.168.15.1
This section describes the PERSONALIZE, INTERNET, and STATUS Menus that are available.
Personalize Menu
The
Personalize menu provides the following tabs:
• Password
• Device Time
• Device Name
• Restore Factory Settings
Figure 3-1: Personalize Menu
Password Tab
The
password tab allows you to enable/disable password protection. You can also
change your password here. Be sure to click the
Table 3-1 Password Tab Fields
Field or Button Description
Enable Login Password Protection Checking this box will require login
3-2 68P09291A19-C
Apply
button when finished.
Password Protection.
APR 2009
Basic Configuration 3
Table 3-1 Password Tab Fields
Field or Button Description
ruoy retnEdrowssaP nigoL weN new password here. Maximum 20 characters. Passwords are case­sensitive.
Confirm New Login Password Re-enter your new password here, exactly
as entered above.
Device Time Tab
The Device Time tab allows you to establish the time zone for your location. It also allows you to automatically adjust for Daylight Savings Time if necessary. Be sure to click the Apply button when finished.
Table 3-2 Device Time Tab Fields
Field or Button Description
uc eht swohSemiT lacoL tnerruC rrent local date and time.
down box.
Auto Adjust for Daylight Saving Time Check this box if your location observes
Daylight Savings Time. (Default is checked)
pord eht morf enoz emit lacol ruoy tceleSenoZ emiT
Device Name Tab
The Device Name tab allows you to rename your CPE device. This is the Device Name you enter on an internet browser address bar to access your CPE device. Be sure to click the Apply button when finished.
Table 3-3 Device Name Tab Fields
Field or Button Description
Restore Factory Settings Tab
Table 3-4 Restore Factory Settings Tab Fields
Field or Button Description
Restore Factory Settings Checking this box will restore the CPE to
.ecived EPC eht rof eman wen eht retnEemaN eciveD weN
Maximum 20 characters.
factory default settings. The device will restart when you click Apply.
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3 Basic Configuration
Internet Menu
The Internet menu provides the following tabs:
• WiMAX Security
• Internet Protocol Tab
• Firewall
• Dynamic DNS
Figure 3-2: Internet Menu Screen
WiMAX Security Tab
The WiMAX Security tab will contain your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes.
Table 3-5 WiMAX Tab Fields
Field or Button Description
rDdohteM noitacitnehtuA op down box allows you to select either EAP-TLS (default) or EAP-TTLS/MS­CHAPv2.
User Name (EAP-TTLS/MS-CHAPv2 only) Enter the User Name supplied by your
service provider.
Password (EAP-TTLS/MS-CHAPv2 only) Enter the Password supplied by your
service provider.
.redivorp ecivres ruoy yb deilppuSmlaeR
If your authentication method is EAP-TLS, then a User Name and Password are not necessary.
Click the Apply button.
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Basic Configuration 3
Internet Protocol Tab
Please check with your service provider for these settings. If you are unsure of the settings, leave the default values set and click the Apply button.
If your service provider has instructed you to change any of these settings, be sure to click the Apply button when you are finished.
Firewall Tab
A firewall helps to protect your home network from unauthorized access. It will also help to manage authorized access from the internet to your CPE.
Table 3-6 Firewall Tab Fields
Field or Button Description
rof llawerif eht elbane ot xob siht kcehCllaweriF elbanE
your home network.
Enable Web Login from Internet (Grayed out if Enable Firewall is not
selected). Checking this box enables you to access your CPE device from a network other
than your own.
Web Login Port from Internet Choose a port number to connect to when
logging in from a network other than your own. The default is 8080.
Enable ping from Internet Enables the CPE to respond to a ping from
the Internet. This option would be enabled to allow testing only. Do not leave this enabled.
The Enable Web Login from Internet and the Enable Ping from Internet options are by default turned off. This is because these options allow unknown users to access your computer via the internet, and this is not safe.
You may need to turn these options on if there is a problem with your CPE/Internet Connection. Turning these options on will allow your service provider access to your computer to troubleshoot any problems. Remember to enter the number of the port that is allowed to access your computer if these options are turned on.
Be sure to click the Apply button once you are finished.
Dynamic DNS Tab
Dynamic Domain Name Service (DDNS) allows a user with a non-static IP address to keep their domain name associated with an ever changing IP address. As an example, DDNS is used when you are hosting your own website.
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3 Basic Configuration
Table 3-7 Dynamic DNS Tab Fields
Field or Button Description
ot xob siht kcehCSNDD elbanE Enable DDNS (default is
unchecked).
uoy taht redivorP ecivreS SNDD tceleSredivorP ecivreS SNDD
belong to from the drop down box.
Be sure to click the Apply button once you are finished.
Status Menu
The Status menu provides the following tab:
• Network
Figure 3-3: Status Menu Screen
Network Tab
The Network tab will provide any status associated with your WiMAX Wireless Broadband connection.
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Chapter 4: Advanced Configuration

Chapter
4
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4 Advanced Configuration

Overview

The Advanced Configuration section describes the following menus:
• Port Forwarding
• Local Address
• Control Panel
Port Forwarding Menu
Port forwarding enables you to direct incoming traffic to specific LAN hosts (computers on your network) based on the protocol and port number. It is used to play Internet games or provide local services (such as web hosting) for a LAN group.
The Port Forwarding menu provides the following tabs:
• Basic
• Forwarding
Figure 4-1: Port Forwarding Menu Screen
Basic Tab
Table 4-1 Port Forwarding Basic Tab Fields
Field or Button Description
Enable UPnP IGD Enables Universal Plug and Play (UPnP)
Internet Gateway Device (IGD) profile to allow certain Windows applications to setup the port forwarding rule dynamically when NAT is enabled on this device.
DMZ (DeMilitarized Zone) IP Address Enter the DMZ IP Address.
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Advanced Configuration 4
Be sure to click the Apply button once you have made changes.
Forwarding Tab
Click on the ADD button to create additional Port Forwarding rules.
Table 4-2 Port Forwarding Tab Fields
Field or Button Description
nehw xob a tceleStceleS you want to delete the
specific row.
T( PCT tceleSlocotorP ransmission Control Protocol) or UDP (User Datagram Protocol).
rof egnar trop gninnigeb eht retnEtratS troP NAW
external network access.
lanretxe rof egnar trop gnidne eht retnEdnE troP NAW
network access.
the dotted-decimal format.
rof egnar trop gninnigeb eht retnEtratS troP NAL
internal network access.
lanretni rof egnar trop gnidne eht retnEdnE troP NAL
network access.
.gnidrawrof trop cificeps elbane ot kcehCdelbanE
ni ecivres eht tsoh ot sserdda PI eht retnEsserddA PI NAL
Be sure to click the Apply button once you have made changes.
Local Address Menu
The Local Address menu allows you to configure your Local Area Network (LAN) connections.
The Local Address menu provides the following tabs:
• DHCP Server
• Lease Status
• Lease Reservation
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4 Advanced Configuration
Figure 4-2: Local Address Menu Screen
DHCP Server Tab
The DHCP Server tab enables Dynamic Host Configuration Protocol (DHCP) server functionality on the LAN, allowing the router to dynamically assign lease IP addresses to clients that connect to it from the local network.
Table 4-3 DHCP Server Tab Fields
Field or Button Description
eht no revres PCHD eht ,detceles fIrevreS PCHD elbanE gateway assigns IP addresses to the computers and other hosts on your network if they have DHCP enabled. By default, the gateway server is enabled. If there is another DHCP server running on your network (on another router), you must disable one of the DHCP servers. If not selected, you must carefully configure the IP address, Subnet Mask, and DNS settings of every host on your network. Do not assign the same IP address to more than one host. Your gateway must be on the same subnet as the other hosts.
DHCP Server IP Address Enter the default port forwarding LAN
Client IP Address.
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Advanced Configuration 4
Table 4-3 DHCP Server Tab Fields
Field or Button Description
DHCP Starting IP Address Sets the first IP address assigned by the
DHCP server, in dotted-decimal format. It must be greater than the IP address value of the gateway. For example, if the IP address of the gateway is 192.168.15.1 (default), the starting IP address must be
192.168.15.2 (or higher).
DHCP Ending IP Address Sets the final IP address assigned by the
DHCP server. If the DHCP server runs out of DHCP addresses, users cannot access network resources. If this happens, increase the Ending IP (to the limit of 254) or reduce the Lease Time.
krowten a taht ,sdnoces ni ,emit eht steSemiT esaeL PCHD computer remains connected to the gateway using its current assigned IP address. At the end of this time, the DHCP server renews the lease or assigns the computer a new IP address. The default is 1 hour. The maximum is about 278 hours.
Be sure to click the Apply button once you have made changes.
Lease Status Tab
The Lease Status tab in the Local Address menu displays the active DHCP leases since the last reboot.
Table 4-4 Lease Status Tab Fields
Field or Button Description
Remaining Lease Duration Shows the amount of time, in seconds,
Be sure to click the Apply button once you have made changes.
Lease Reservation Tab
eht syalpsiDemaN tsoH tneilC client host name. The Name field is limited to 20 characters (only 5 appear in display).
.sserdda )CAM( lortnoC sseccA aideMsserddA CAM
PI eht swohSsserddA PI Address for each active
lease.
remaining in the lease.
This tab allows you to manage the lease reservation so that the same client receives the same IP address each time.
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4 Advanced Configuration
Table 4-5 Lease Reservation Tab Fields
Field or Button Description
na eteled ot tnaw uoy fi xob siht tceleStceleS established lease reservation. Be sure to click the Delete button once you have selected your exception to be deleted.
c eht retnEemaN tsoH tneilC lient host name. The Name field is limited to 20 characters (only 5 appear in display).
.sserdda )CAM( lortnoC sseccA aideMsserddA CAM
Enter the MAC address of the device.
tnaw uoy taht sserdda PI eht retnEsserddA PI
assigned to the MAC Address.
esael eht selbane xob siht gnikcehCdelbanE
reservation.
Click on the Add button to create an additional Lease Reservations.
To delete a Lease Reservation, select the reservation to be removed and click the Delete button.
Be sure to click the Apply button once you have made changes.
Control Panel Menu
The Control Panel section allows you to view/update your software information.
The Control menu provides the following tabs:
• Software
• Certificate
• System
• About
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Advanced Configuration 4
Figure 4-3: Control Panel Menu Screen
Software Tab
Certificate Tab
The Software tab manages the software on your CPE device. It is also where you can upgrade device software.
Table 4-6 Software Tab Fields
Field or Button Description
ot nottub siht esUesworB browse your computer
for additional software packages.
erawtfos eht detacol evah uoy ecnOedargpU package/update you would like to add to your device.
fi nottub siht esUweiV you are unable to see
the Available Software List.
ot nottub siht kcilCllatsnI begin installation of
the software you have selected.
detceles a llatsninu ot nottub siht kcilCllatsninU
software package.
The Certificate tab is where you manage the certificates that are stored on the device.
68P09291A19-C 4-7 APR 2009
4 Advanced Configuration
Table 4-7 Certificate Tab Fields
Field or Button Description
ol ot nottub siht esUesworB cate a certificate file
on your computer.
ot nottub siht kcilCtropmI install a certificate once you have located the certificate file on your computer.
nottub siht kcilCevomeR to remove a selected
certificate.
System Tab
This tab allows you to manage additional features of your CPE device.
About Tab
Table 4-8 System Tab Fields
Field or Button Description
Language Used in User Interface Select the desired language for the user
interface. The default language is English.
Enable WiMAX Radio Interface Check this box to enable the WiMAX
Radio Interface.
es ni ,retnElavretnI hserfeR otuA conds, the interval for status Auto Refresh. Valid range is 10 seconds ­60 seconds. The default value is 10 seconds.
ob siht kcehCSME partstoobeR x to reconnect the device with the EMS. NOTE: Only perform this function under the supervision of a Customer Support Representative.
Be sure to click the Apply button once you have made changes.
The About Tab will display basic properties of your CPE device such as: Part Number, Model ID, Hardware Version, Serial Number and the WiMAX MAC Address.
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Chapter 5: Configuring TCP/IP

Chapter
5
68P09291A19-C 5-1 APR 2009
5 Configuring TCP/IP
NOTE

Overview

This section contains two examples of configuring TCP/IP in a Windows environment. Most computers already have the TCP/IP configuration enabled. Use the following procedures to verify that the configuration is set up.
All client computers on your network must be configured for TCP/IP (the protocol that controls communication among computers). We have provided two examples for you in the following examples:
• Configuring TCP/IP in Windows 2000
• Configuring TCP/IP in Windows XP
Follow the instructions in your computer user manual for other Operating Systems.
Configuring TCP/IP in Windows 2000
1. On the Windows Desktop, click Start.
2. Select Settings and then Control Panel from the pop-up menus to display the Control Panel window:
Figure 5-1: Windows Control Panel
3. Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections window:
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Configuring TCP/IP 5
Figure 5-2: Network and Dial-Up Connections
4. Click Local Area Connection number icon. The value of number varies from system to system. The Local Area Connection number Status window is displayed:
Figure 5-3: Local Area Connection
5. Click Properties. Information similar to the following window is displayed:
Figure 5-4: Properties
68P09291A19-C 5-3 APR 2009
5 Configuring TCP/IP
NOTE
6. If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to Step 10.
If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed:
Figure 5-5: Select Network Connection Type
7. Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed:
Figure 5-6: Select Network Protocol
You may have to use the scroll bar to locate the Internet Protocol (TCP/IP) setting.
8. Click Internet Protocol (TCP/IP).
9. Click OK. The Local Area Connection number Properties window is re-displayed.
10. Be sure the box next to Internet Protocol (TCP/IP) is checked.
11. Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed:
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Configuring TCP/IP 5
Figure 5-7: Internet Protocol (TCP/IP) Properties
12. Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected.
13. Click OK to accept the TCP/IP settings.
14. Click Close to close the Local Area Connection number Properties window.
15. Click OK.
16. If prompted to restart the computer and click OK again.
Configuring TCP/IP in Windows XP
1. On the Windows desktop, click Start to display the Start window:
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5 Configuring TCP/IP
(223.50)
(223.50)
Figure 5-8: Windows XP Start Window
2. Click Control Panel to display the Control Panel window. The display varies,
Figure 5-9: Control Panel
3. Click Network and Internet Connections to display the Network and Internet
depending on your Windows XP view options. If the display is a Category view as shown below, continue with Step 3. Otherwise, skip to Step 5.
Connections window:
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Configuring TCP/IP 5
Figure 5-10: Network and Internet Connections
4. Click Network Connections. Skip to Step 6.
5. If a classic view similar to below is displayed, double-click Network Connections to display the LAN or High-speed Internet connections.
Figure 5-11: Control Panel Classic View
6. Right-click the Local Area Connection. If more than one connection is displayed, be sure to select the one for your network interface.
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5 Configuring TCP/IP
Figure 5-12: Network Connections
7. Select Properties from the pop-up menu to display the Local Area Connection Properties window:
Figure 5-13: Local Area Connection Properties
8. On the Local Area Connection Properties window, select Internet Protocol (TCP/ IP) if it is not selected.
9. Click Properties to display the Internet Protocol (TCP/IP) Properties window:
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Configuring TCP/IP 5
Figure 5-14: Internet Protocol (TCP/IP) Properties
• Be sure to Obtain IP address automatically and Obtain DNS server address
automatically are selected.
• Click OK to close the TCP/IP Properties window.
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5 Configuring TCP/IP
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Chapter 6: Troubleshooting

Chapter
6
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6 Troubleshooting

Overview

This chapter provides basic troubleshooting procedures for your CPEi150 device.
LED indicators are Off
• Check that the AC power adapter is properly plugged into the electrical outlet and
into the Desktop CPE.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the Desktop CPE unit and the computer.
Cannot Connect to the Internet
• Check the Desktop CPE connection status from the Web Interface, refer to the
Connection Status section to verify the connection status.
• If the Desktop CPE connection is down, and the gateway has not received an IP for
more than 5 minutes, re-run the set up wizard.
• To restart the CPE, unplug the power and re-connect.
Additional Troubleshooting Help
Contact your service provider for additional help.
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Chapter 7: Important Safety and Legal Information

Chapter
7
68P09291A19-C 7-1 APR 2009
7 Important Safety and Legal Information

Important Safety and Legal Information

Your Motorola WiMAX Wireless Broadband Gateway is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to RF electromagnetic energy.
This
product complies with the following RF energy exposure standards and guidelines:
• United States Federal Communications Commission, Code of Federal Regulations;
47CFR part 2 sub-part J
• American National Standards Institute (ANSI)/ Institute of Electrical and Electronic
Engineers (IEEE) C95 1-2005
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition
• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio
frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
RF Exposure Compliance and Guidelines Operating Instructions
To comply with FCC RF energy exposure requirements, this Gateway desktop transmitter should be operated at a minimum separation distance of 20 cm from all persons.
For additional information on exposure requirements or other training information, visit http://www. motorola.com/rfhealth
FCC Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received; including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Gateway desktop transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
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Important Safety and Legal Information 7
NOTE
Industry Canada Statement
This device complies with RSS-193, and RSS-Gen of the Industry Canada Rules. Operation is subject to the following two conditions:
this device may not cause interference and
this device must accept any interference, including interference that may cause undesired operation of the device
This device has been designed to operate wi dBi. Antenna having a higher gain is strict Canada. The required interference to other users, th equivalent isotropically radiated power (e.i.r.p) is not more than that permitted for successful communications.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IC Radiation Exposure Statement:
antenna impedance is 50 ohms. To reduce potential radio
e antenna type and its gain should be so chosen that the
th an antenna having a maximum gain of 7
ly prohibited per regulations of Industry
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operat­ed with minimum distance 20cm between the radiator & your body.
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7 Important Safety and Legal Information

Caring for the Environment

The following information is provided to enable regulatory compliance with the European Union (EU) Directive 2002/96/EC Waste Electrical and Electronic Equipment (WEEE) when using Motorola Networks equipment in EU countries.
Disposal of Motorola Equipment in EU Countries
This product is compliant with the requirements of the European Union Restriction of Hazardous Substances (EU RoHS) directive.
Please do not dispose of Motorola Networks equipment in landfill sites.
In the EU, Motorola Networks in conjunction with a recycling partner will ensure that equipment is collected and recycled according to the requirements of EU environmental law.
Disposal of Motorola Equipment in Non-EU Countries
In non-EU countries, dispose of Motorola Networks equipment in accordance with national and regional regulations.
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Important Safety and Legal Information 7

CMM Disclosure

The China Management Methods (CMM) Disclosure Table is intended only to communicate compliance with China requirements; it is not intended to communicate compliance with EU RoHS or any other environmental requirements.
Figure 7-1: CMM Disclosure Information
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7 Important Safety and Legal Information

Copyrights and Trademarks

Notice
While reasonable efforts have been made to assure the accuracy of this document, Motorola, Inc. assumes no liability resulting from any inaccuracies or omissions in this document, or from use of the information obtained herein. The information in this document has been carefully checked and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies or omissions. Motorola, Inc. reserves the right to make changes to any products described herein and reserves the right to revise this document and to make changes from time to time in content hereof with no obligation to notify any person of revisions or changes. Motorola, Inc. does not assume any liability arising out of the application or use of any product, software, or circuit described herein; neither does it convey license under its patent rights or the rights of others.
It is possible that this publication may contain references to, or information about Motorola products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that Motorola intends to announce such Motorola products, programming, or services in your country.
Copyrights
This instruction manual, and the Motorola products described in this instruction manual may be, include or describe copyrighted Motorola material, such as computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and its licensors certain exclusive rights for copyrighted material, including the exclusive right to copy, reproduce in any form, distribute and make derivative works of the copyrighted material. Accordingly, any copyrighted material of Motorola and its licensors contained herein or in the Motorola products described in this instruction manual may not be copied, reproduced, distributed, merged or modified in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, as arises by operation of law in the sale of a product.
Usage and Disclosure Restrictions
License Agreements
The software described in this document is the property of Motorola, Inc and its licensors. It is furnished by express license agreement only and may be used only in accordance with the terms of such an agreement.
Copyrighted Materials
Software and documentation are copyrighted materials. Making unauthorized copies is prohibited by law. No part of the software or documentation may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without prior written permission of Motorola, Inc.
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Important Safety and Legal Information 7
High Risk Materials
Components, units, or third-party products used in the product described herein are NOT fault-tolerant and are NOT designed, manufactured, or intended for use as on­line control equipment in the following hazardous environments requiring fail-safe controls: the operation of Nuclear Facilities, Aircraft Navigation or Aircraft Communication Systems, Air Traffic Control, Life Support, or Weapons Systems (High Risk Activities). Motorola and its supplier(s) specifically disclaim any expressed or implied warranty of fitness for such High Risk Activities.
Trademarks
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
© 2009 Motorola, Inc.
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7 Important Safety and Legal Information
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MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
© 2009 Motorola, Inc.
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