Welcome to the world of Motorola digital
wireless communications! We are pleased
Menu Key
Open menu
when menu
icon appears
in display.
Left Soft Key
Perform functions
identified by left
display prompt.
Send/Answer Key
Make & answer
calls. Press in home
screen to see
recently dialed
calls.
Note:
Your phone may not appear exactly as
Earpiece
Insert
charger
Right Soft Key
Perform functions
identified by right
display prompt.
Power/End Key
Press & hold to turn
phone on/off.
Press & release to
end calls, exit
menus.
Navigation Key
Scroll up, down,
left, right.
the phone image above.
that you have chosen the Motorola C261
wireless phone.
Headset Jack
Insert headset
for handsfree
use.
Battery
Lanyard
Attachment
Camera
Lens
Speakers
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing
impaired)
1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. 2006. All other
product or service names are the property of their
respective owners.
phone, not expressly approved by Motorola, will void
the user's authority to operate the equipment.
Certain mobile phone features are dependent on the
capabilities and settings of your service provider’s
network. Additionally, certain features may not be
activated by your service provider, and/or the
provider's network settings may limit the feature’s
functionality. Always contact your service provider
about feature availability and functionality. All
features, functionality, and other product
specifications, as well as the information contained
in this user's guide are based upon the latest
available information and are believed to be accurate
at the time of printing. Motorola reserves the right to
change or modify any information or specifications
without notice or obligation.
carrier's SIM card. You may not see
this function.
depend on your carrier's settings. You
may not see these features in your
phone.
depends on your
Call Cost, Chat
, and
Quick Dial
feature locator
5
settings menu
t
Ring Style
•Style
•Detail
H
Call Divert
• Voice Calls
• Fax Calls
•Data Calls
•Cancel All
• Divert Status
U
In Call Setup
• In-Call Timer
•Call Cost Setup
•My Caller ID
• Answer Options
• Call Waiting
feature locator
6
Z
m
S
Initial Setup
Phone Status
Headset
• Time and Date
•1-Touch Dial
• Display Settings
• Backlight
•Scroll
• Language
• Contrast
•DTMF
• TTY setup
• Master Reset
• Master Clear
•My Numbers
• Active Line
•Battery Meter
• Auto Answer
j
Network
•New Network
•Network Setup
•Avail. Networks
• My Network List
• Service Tone
• Call Drop Tone
• Band Selection
u
Security
• Phone Lock
• Lock Keypad
• Auto Key Lock
•Fixed Dial
• Call Barring
• SIM PIN
•New Passwords
Note:
Call Cost Setup, Active Line, My Network List
Service Tone
, and
Band Sele ction
carrier’s settings. You may not see these
features in your phone.
depend on your
,
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
extreme heat or coldcleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a
microwave oven.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
Don’t drop your phone.
7
essentials
CAUTION:
Before using the
phone for the first time, read the
Important Safety and Legal
Information included in the gray-
edged pages at the back of this
guide.
about this guide
This guide shows how to locate a menu
feature as follows:
Find it :
This example shows that, from the home
screen, you press
8
Press M >
essentials
Recent Calls
M
to open the menu,
>
Dialed Calls
highlight and select
and select
Press
feature. Press the
highlighted menu feature.
symbols
Dialed Calls
S
to scroll to and highlight a menu
This means a feature depends on the
network or subscription and may not
be available in all areas. Contact your
service provider for more information.
This means a feature requires an
optional accessory.
Recent Calls
.
SELECT
key to select the
, then highlight
SIM card
Yo u r Subscriber Identity Module (SIM) card
contains personal information like your phone
number and phonebook entries.
Caution:
card. Keep it away from static electricity,
water, and dirt.
1
2
Do not bend or scratch your SIM
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
•
Always use Motorola Original
batteries and chargers. The
warranty does not cover
damage caused by
non-Motorola batteries and/or chargers.
•
New batteries or batteries stored for a
long time may take more time to charge.
•
When charging your battery, keep it near
room temperature.
•
When storing your battery, keep it
uncharged in a cool, dark, dry place, such
as a refrigerator.
•
Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
essentials
9
Always take your phone with you when
you leave your vehicle.
•
It is normal for batteries to gradually wear
down and require longer charging times.
If you notice a change in your battery life,
it is probably time to purchase a new
battery.
Contact your local recycling center for
proper battery disposal.
Warnin g:
in a fire because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
Information” section included in the
gray-edged pages at the back of this guide.
essentials
10
Never dispose of batteries
battery
install battery
1
2
3
Note:
If you remove the battery for a long
time, the phone will ask you to reset the time
and date. If you choose to cancel or ignore,
the time and date will be affected. You can
input the correct time and date by:
Find it:
>
Press M >
Time and Date
Setting
>
Initial Setup
But, if you remove the battery just for a few
seconds (e.g., quickly change SIM card), the
system either won’t ask you to reset the time
and date or if prompted, you can choose
BACK
on the time and date screen, the clock will
only be slightly affected.
charge battery
Before you can use your
phone you need to
completely charge the
battery. New batteries are
not fully charged. Plug
the travel charger into
your phone and an
electrical outlet. Your phone displays
when finished.
Complete
Tip:
You cannot overcharge your battery. It will
perform best after you fully charge and
discharge it a few times.
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described below. Some
batteries perform best after several full
charge/discharge cycles.
Power Connector
Insert the charger.
Charge
essentials
11
turn it on & off
answer a call
To turn on your phone,
P
press and hold
two seconds. If
prompted, enter your
SIM card PIN code and/or unlock code.
Caution:
three times in a row, your SIM card is disabled
and your phone displays
your service provider.
To turn off your phone, press and hold
two seconds.
If you enter an incorrect PIN code
for
SIM Blocked
. Contact
P
for
make a call
Enter a phone number and press N to make
a call.
To end the call, press
essentials
12
P
.
When your phone rings and/or vibrates, press
N
to answer.
To end the call, press
P
.
your phone number
To see your number:
Press
M
>
Settings
>
Phone Status
To store or edit your name and number
on your SIM card, press the
while displaying it. If you don’t know your
phone number, contact your service provider.
>
VIEW
My Numbers
key
main attractions
multimedia messages
For more message features, see page 39.
send a multimedia message
A Multimedia Messaging Service
(MMS) message contains pages with
text and media objects (including photos,
pictures, animations, or sounds). You can
send the multimedia message to other
phones with MMS and to email addresses.
Find it:
MMS Templates
Note:
downloaded or expanded. You can only use
the default templates.
Press M >
The MMS templates can’t be
Messages
>
Create
>
MMS
or
1
Press keypad keys to enter text on the
page (for details about text entry, see
page 21).
To insert a
object
M >
To insert another slide in the message,
enter text or objects on the current page
and press
enter more text and objects on the new
page.
2
When you finish the message, press the
OK
key.
3
Choose one or more people for
picture, sound, or other
on the page, press the
Insert
. Select the file type and the file.
M
>
Insert
>
Add Slide
INSERT
. You can
key or
Send To
.
main attractions
13
To select a
the entry and press the
add other phonebook entries.
enter
To
Entry]
To
enter and store
highlight
key.
4
When you finish entering
numbers/addresses, press the
Your phone displays the message fields.
To enter a
highlight
To request a
message, highlight
CHANGE
5
To
send
To
cancel or save
press
14
phonebook entry
a new number, highlight
and press the
[New Entry]
subject
Subject
key. Then press the
the message, press
M
.
main attractions
SELECT
a new number,
and press the
for the message,
and press the
delivery receipt
Receipt
the message as a
, highlight
ADD
key. Repeat to
key.
CHANGE
for the
and press the
SELECT
SEND
[One Time
SELECT
DONE
key.
key.
key.
key.
Draft
receive a multimedia message
When you receive a multimedia
message or letter, your phone plays an
alert and displays
indicator such as
Press the
If a multimedia message contains media
objects:
•
Photos, pictures, and animations
display as you read the message.
•
A sound file plays when its slide bar
displays.
New Message
r
.
READ
key to open the message.
with a message
camera
To activate your phone’s camera using the
menu system:
,
Find it:
Press M >
Multimedia > Camera
The active viewfinder image appears on your
display.
Press S up
or down to
zoom in
or out.
Press
S
left
or right to
decrease or
increase
image
brightness.
IMAGE
AREA
Viewfinder
RAM Used:8%
Take a photo.
Photo storage
space used
on phone.
Return to
previous
screen.
BackCapture
M
Press
Pictures Menu.
to open
Point the camera lens at the photo subject,
then:
1
Press
CAPTURE
to take a photo.
2
Press
STORE
to view storage options.
3
Press
DISCARD
to delete the photo and
return to active viewfinder. If you choose
to keep the photo, continue to step 4.
4
Press S to scroll to
,
Apply as Wallpaper
Only
Send in Message, Store
, or
Apply as Screen Saver
From the active viewfinder, you can press
to enter the
Pictures Menu
:
option
Go to Pictures
Go to the picture library.
Auto-Timed Capture
Set the camera to take a photo
automatically after counting down 5 or 10
seconds.
Picture Setup
Adjust the picture settings. The settings
Auto Repeat, Shuffle, Lighting Conditions
include
,
Special Effect, Exposure, Resolution, Shutter Tone, Image
, and
Flicker
Quality
.
View Free Space
Check used and available memory.
.
M
main attractions
15
After
Capture
, you can choose how to store your
picture. Options are listed below.
option
Send in Message
If you choose this option, an MMS message
will be initiated with the captured picture.
You can edit the MMS message and send it
with captured picture.
Store Only
If you choose this option, the captured
Pictures
picture will be stored in
.
Apply as Wallpaper
If you choose this option, your picture will
be applied as wallpaper.
Apply as Screen Saver
If you choose this option, your picture will
be applied as the screen saver.
main attractions
16
basics
See page 1 for a basic phone diagram.
home screen
The home screen displays when you turn on
the phone. To dial a number from the home
N
screen, press the number keys and
.
Note:
Your home screen may look different
from the one on this page, depending on your
service provider.
3 Ç6d? r
Operator
Date
05/05/06
Clock
Left Soft Key
Label
GAMESBROWSER
Menu Indicator
3:56pm
Right Soft
Key Label
The menu indicator shows that you can press
M
to open the menu. Soft keylabels show
the current soft key functions. For soft key
locations, see page 1.
basics
17
Press S up, down, left, or right to open basic
menu features. You may select to show or
hide home screen display icons.
Find it:
>
Press M> Personalize > Home Screen
Home Keys > Icons
Status indicators can display at the top of the
home screen:
1. Signal
Strength
2. GPRS
3. Data
4. Roam
5. Active
Line
3Ç6d? r
OPERATOR
05/04/06
040079b
GAMESBROWSER
1Signal Strength Indicator
3:56pm
−
8. Battery
Level
7. Ring Style
6. Message
Vertical bars
show the strength of the network
connection. You cannot make or receive
!
calls when
18
basics
or ) displays.
2GPRS Indicator
−
Shows when
your phone is using a high-speed
GPRS network connection. Indicators
*
show PDP context active
data available
3Data Indicator
+
−
.
Shows connection
or packet
status.
4
= secure packet
data transfer
3
= secure
application
connection
5
= secure Circuit
Switch Data
7
= unsecure packet
data transfer
6
= unsecure
application
connection
5
= unsecure CSD
call
(CSD) call
4Roam Indicator
−
Shows when
your phone is seeking or using a
network outside of your home network.
W
Indicator shows
.
5Active Line Indicator
to indicate an active call, or
−
Shows ?
>
to
indicate when call diverting is on.
Indicators for dual phone lines (requires
SIM card for 2 phone lines) can include:
@
= line 1 active
A
= line 1 active,
call divert on
6Message Indicator
B
= line 2 active
C
= line 2 active, call
divert on
−
Shows when
you receive a new message.
Indicators can include:
r
= text messaget = voicemail
message
s
=voicemail &
text message
a
= active chat
session
7Ring Style Indicator
−
Shows the ring
style setting.
y
= loud ring
z
= soft ring
|
= vibrate
8Battery Level Indicator
Ó
= vibrate then ring
Ò
=silent
Ì
=
vibrate & ring
−
Vertical bars
show the battery charge level. Recharge
the battery when your phone shows
.
Battery
Low
basics
19
menu
g
From the home screen, press M to enter the
main menu.
Currently
highlighted
menu feature.
Games & Apps
menu features
n Phonebooká Web Access
s Recent Callsh Multimedia
e Messagesl Personalize
É Office Toolsw Settings
Q Games & AppsI Camera
Select
highlighted
menu feature.
Scroll
up, down,
left, right.
SELECTEXIT
Exit main
menu.
Press center
to select
highlighted
feature.
Exit menu
without
making
chan
es.
The following menu icons may be available,
depending on your service provider and
service subscription options.
basics
20
Some features require you to select an option
from a list:
Highlighted
Option
Press BACK key
to return to
previous
screen.
Press VIEW key
to see details of
highlighted
option.
Phonebook
Bradshaw
Emrys
Owens
Smith
Thompson
[New Entry]
VIEWBACK
G
Press
M
to
open sub-menu
•
Scroll up or down to highlight the
option you want.
•
In a numbered list, press a number key
to highlight an option.
•
In an alphabetized list, press a key
repeatedly to cycle through the letters
and highlight the closest matching
option on the list.
•
When an option has a list of possible
settings, scroll left or right to select the
setting.
•
When an option has a list of possible
numeric values, press a number key to
set the value.
text entry
Some features let you enter text.
For indicator
descriptions,
see following
section.
Flashing cursor
indicates
insertion point.
Press INSERT key
to insert quick
note, picture, or
sound.
choose a text entry method
Multiple text entry methods make it easy for
you to enter names, numbers, and messages.
The method you select remains active until
you select another method.
d? r
ìh
Message 765
INSERTCANCEL
G
Press
M
to
open sub-menu
Character
Counter
Press CANCEL key
to exit without
saving
changes.
basics
21
Press # in any text entry screen to select
one of the following entry methods:
Primary
The primary text entry
method (see below to set).
Numeric
Enter numbers only (see
page 23).
Symbol
Enter symbols only (see
page 23).
Secondary
The secondary text entry
method (see below to set).
iTAP mode lets you enter words using one
keypress per letter. The iTAP software
combines your keypresses into common
words and predicts each word as you enter it.
For example, if you press
7764
,
your phone displays:
d? r
Message 765
Alternatively, you can select a text entry
method in any text entry screen by pressing
M
>
Entry Mode
.
iTAP® mode
Press # in a text entry screen to switch to
j
iTAP mode. If you don’t see
M
>
Entry Setup
to set iTAP mode as your
primary or secondary text entry mode.
basics
22
or p, press
Press OK key to
enter prog.
•
If you want a different word (such as
Progress
prog proh spoi
OKDELETE
G
), continue pressing keypad keys
Press DELETE key
to delete last
letter.
to enter the remaining characters.
•
Press 1 to enter punctuation or other
characters.
tap mode
numeric mode
Press # in a text entry screen to switch to
tap mode. If you do not see
>
Entry Setup
to set tap mode as your primary or
or m, press
M
g
secondary text entry mode.
To enter text in tap mode, press a keypad key
repeatedly to cycle through the letters and
number on the key. Repeat this step to enter
each letter.
8
For example, if you press
one time, your
phone displays:
Character
displays at
insertion point.
Press OK to
accept & store
text.
d? r
Message 762
T
OKDELETE
G
Press DELETE key
to delete
character to left
of insertion
point.
Press the number keys to enter the numbers
you want.
symbol mode
Press a keypad key to show its symbols at the
bottom of the display.
Highlight the symbol you want, then press the
SELECT
key.
volume
You can adjust the earpiece speaker volume
while you are talking by pressing
to increase the volume or left/down to
decrease the volume.
Tip:
During a call, you can set your phone to
mute by pressing
M > Mute
.
basics
S
right/up
23
navigation key
codes & passwords
Press the navigation key
S
up, down, left, or
right to scroll and
highlight options.
handsfree speaker
You can use your phone’s handsfree speaker
to make calls without holding the phone to
your ear.
SPKR ON
During a call, press the
handsfree speaker on. When your handsfree
speaker is on, you can press the
to turn it off.
Note:
The handsfree speaker does not work
when your phone is connected to a handsfree
car kit or headset.
basics
24
key to turn the
SPKR OFF
key
Your phone’s
1234
. The
000000
these codes, you should change them:
Find it:
New Passwords
>
You can also change your
barring passwords.
If you forget your unlock code:
Unlock Code
four digits of your phone number. If that
doesn’t work, press
security code instead.
If you forget your security code:
forget your security code, SIM PIN code, PIN2
code, or call barring password, contact your
service provider.
unlock code
security code
. If your service provider didn’t change
Press M >
prompt, try entering 1234 or the last
is originally set to
is originally set to
Settings
>
Security
SIM PIN
M
and enter your
or call
At the
If you
Enter
lock & unlock phone
check battery meter
You can lock your phone to keep others from
using it. To lock or unlock your phone, you
need the unlock code.
manually lock
To
M
Press
>
To
you turn it off:
Press
>
Note:
locked phone (see page 33). A locked phone
still rings or vibrates for incoming calls or
messages,
answer
>
Lock Now
.
automatically lock
M
>
Automatic Lock
You can make emergency calls on a
.
your phone:
Settings
>
Security
>
Phone Lock
your phone whenever
Settings
>
Security
>
Phone Lock
> On.
but you need to unlock it to
To check your battery meter:
Press
M
>
Settings
>
Phone Status > Battery Meter.
basics
25
customize
ring style
Your phone rings and/or vibrates to notify you
of an incoming call, message, or other event.
This ring and/or vibration is called an alert. You
can select one of six different alert profiles:
Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then
, and
Silent
Ring
y =Loud| =Vibrate
z
Ó
The ring style profile's indicator displays at the
top of your home screen. To choose your
profile:
Find it:
> style name
26
.
=
SoftÒ =Silent
=
Vibe then RingÌ =Vibrate and Ring
Press M
customize
>
Settings >Ring Style >Style
change alerts in a ring style
You can change the alerts for incoming calls
and other events. Your changes are saved in
the current ring style profile.
Find it:
Press M
> desired event >
>
Settings
Change
> alert for event
>
Ring Styles
>
Details
time & date
To set the time and date for your phone:
Find it:
Press M
Time and Date
>
Note:
To choose an analog or digital clock for
your home screen, press
Home Screen > Clock Set
>
>
Settings
.
>
M
Initial Setup
>
Personalize
time, date, date format,
& NITZ setup
When you activate the NITZ feature,
your phone’s clock will automatically
adjust to the correct time zone when you
travel from one time zone to another.
Note:
If your phone’s clock does not adjust to
the correct time zone, verify that the NITZ feature is activated, and check with your
service provider to ensure that the network
supports this feature.
Find it:
>
Press M >
Time and Date
Settings
>
Initial Setup
wallpaper
You can set a photo, picture, or animation as a
wallpaper (background) image in your home
screen.
Find it:
Select one of the following options
option
Set Layout
Picture
Press M >
Select
in the display,
image across the display,
Fit-to-Screen
display size.
Select an image for your
wallpaper image.
Personalize
Center
to center the image
Tile
to fit the picture into
>
Wallpaper
.
to repeat the
screen saver
You can set a photo, picture, or animation as a
screen saver image. The screen saver displays
when no activity is detected for a specified
time.
Tip:
This feature helps save your screen but
not your battery. To extend battery life, turn off
the screen saver:
customize
27
Find it:
Press M >
Personalize
>
Screen Saver
answer options
display appearance
To choose the
indicators, highlights, and soft key labels:
M
Press
To set your display
M
Press
To set your display
M
Press
>
Personalize
>
Settings
>
Personalize
colors
that your phone uses for
>
Color Setting
Contrast
:
>
Initial Setup
Color setting
>
>
:
Color Setting
.
Contrast
.
.
save battery life
To save battery life, the
when you are not using your phone. The
backlight turns back on when you press any
key. To set how long your phone waits before
the backlight turns off:
M
>
Press
28
Settings
customize
>
Initial Setup
backlight
>
turns off
Backlight
.
You can use additional, alternative methods to
answer an incoming call. To activate or
deactivate an answer option:
Find it:
Press M >
Answer Options
>
option
Multi-key OnAnswer by pressing any key.
Multi-key
Off
Settings
>
In Call Setup
Answer by pressing N.
personal greetings
You can create personal greetings that display
when you turn on the phone:
Find it:
Press M >
Personalize
>
Greeting
optional handsfree
operation
A phone headset enables you to use your
phone without using your hands.
Note:
The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
Find it:
>
Press M >
Auto Answer
Settings
>
> desired mode
Headset
customize
29
calls
This chapter describes features related to
making and answering calls.
recent calls
Your phone keeps lists of incoming and
outgoing calls, even for calls that did not
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are
added.
Shortcut:
see the
Find it:
1
2
30
Press N from the home screen to
Dialed Calls
list.
Press M >
Highlight
press the
Highlight a call. A Á next to a call means
the call connected.
calls
Recent Calls
Received Calls
SELECT
key.
or
Dialed Calls
, then
•
To call the number, press N.
•
To see call details (like time and date),
VIEW
press the
•
To s ee th e
menu can include:
option
Store
Delete
Delete All
Hide ID
Send
Message
Add Digits
Create a phonebook entry with
the number in the
Delete the entry.
Delete all entries in the list.
Hide your caller ID for the next
call.
Deliver the message.
Add digits after the number.
key.
Dialed Calls list
, press M. This
No
. field.
option
Attach
Number
Attach a number from the
phonebook or recent calls lists.
redial
1
Press N from the home screen to
Dialed Calls
see the
M>Recent Calls
NotePad
.
2
Highlight the entry you want to call, then
N
press
If you hear a busy signal and you see
Number Busy
, press N to redial the number.
list. Or press
>
.
Received Calls, Dialed Calls
return a call
Your phone keeps a record of your
unanswered calls and displays
X
where
is the number of missed calls.
X Missed Calls
, or
Call Failed
,
1
Press the
list.
2
Highlight the call you want to return, then
press
N
VIEW
key to see the
.
notepad
Your phone stores the most recent string of
digits entered on the keypad in a temporary
memory location called the notepad. These
digits can be the last phone number that you
called, or a phone number that you simply
entered but did not call. These digits remain in
,
the notepad even when you turn off the
phone.
To call the number, create a phonebook entry,
or perform other operations with the number
stored in the notepad:
Find it:
Press M >
Recent Calls
>
Notepad
Received Calls
calls
31
hold or mute a call
When you are on a call:
Press
M
>
Hold
to put all active calls on hold.
M
>
Mute
Press
to put all active calls on mute.
call waiting
When you’re using your phone, you will
hear an alert if you receive a second
N
call. Press
•
•
•
To turn the call waiting feature on or off:
32
to answer the new call.
To switch between calls, press the
SWITCH
key.
To connect the two calls, press the
key.
To end the call on hold, press M >
Call On Hold
calls
.
LINK
End
Find it:
Call Waiting
>
Press M >
Settings
>
In Call Setup
caller ID
Calling line identification (caller ID)
shows the phone number for an
incoming call in your external and internal
displays.
Your phone shows the caller’s name and
picture when they’re stored in your
phonebook, or
information isn't available.
To show or hide
next outgoing call or for all calls:
Find it:
>
My Caller ID
Incoming Call
your phone number
Press M >
when caller ID
Settings
>
In Call Setup
for the
emergency calls
international calls
Your service provider programs one or more
emergency phone numbers (such as 911) that
you can call under any circumstances, even
when your phone is locked or the SIM card is
not inserted. You can dial and call the
emergency number even when your phone is
locked, when you are prompted to enter a
code or password.
Note:
Emergency numbers vary by country.
The preprogrammed emergency number(s) in
your phone may not work in all locations.
Sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
To call the emergency number at any time:
1
Press the keypad keys to dial the
emergency number.
2
Press N to call the emergency number.
If your phone service includes
0
international dialing, press and hold
to insert your local international access code
(indicated by +). Then, press the keypad keys
to dial the country code, such as +
33
the U.K., +
number.
for France, etc., and phone
44
for
1-touch dial
To call phonebook entries 1 through 9, press
and hold the 1-touch dial number for one
second.
You can set 1-touch dial to call the entries in
your phone’s memory phonebook, your SIM
Fixed Dial
>
Initial Setup
Fixed Dial
list:
calls
33
card's phonebook, or your
Find it:
>
Press M >
1TouchDial
>
Phone, SIM
Settings
, or
Note:
For more information on the
feature, see “advanced calling” on page 36.
You can call phonebook entries 1 through 9
with the push of a single key. The first nine
numbers from the SIM card would be placed
in the 1-Touch Dial locations of 1 through 9.
Press and hold the 1-touch dial number for
one second.
Note:
To change 1-touch dial numbers, go to
Phonebook
Find it:
phone entry, then
to change the
Press M >
Phonebook,
M> Edit
Speed No
>
Fixed Dial
.
highlight a
Speed No.
voicemail
You can listen to your voicemail
messages by calling your network
voicemail phone number. Voicemail messages
are stored on the network—not on your
calls
34
phone. Contact your service provider for more
details.
To store your voicemail number in your phone:
Find it:
Press M >
>
Voicemail Setup
M
When you receive a voicemail message, your
phone displays
voicemail indicator on the status pane. (Some
networks only indicate when you have
messages, whether they are new or not.) If
users delete all voicemail messages, the
voicemail indicator will disappear.
To listen to your voicemail messages:
Find it:
Press M >
Your phone may prompt you to store your
voicemail phone number. If you do not have a
voicemail number stored, the phone guides
you through storing a number.
Messages
1 New Message
Messages
and a new
>
Voicemail
insert special characters
in phone numbers
You can insert special characters, as well as
numbers, in a phone number.
option
p
(pause)Your phone waits until the call
connects before it dials the next
digit(s) in the series.
w
(wait)Your phone waits until the call
connects, then prompts you for
confirmation before it dials the
next digit(s).
You can add a pause or a wait while your call
is dialing. To add a pause before the phone
connects, press and hold
appears, press it to add a pause. Or, if you are
adding a wait, do not press
*. When p
p
. The w will
eventually appear and, when it does, press it
to add a wait.
calls
35
other features
advanced calling
feature
conference
call
attach a
phone
number
other features
36
After your first
participant is
connected, dial the next
number, press
LINK
press the
Dial an area code or
prefix for a phonebook
number, press
M>Attach Number
key.
N
and then
feature
speed dial
call
diverting
Speed dial a
phonebook entry:
Enter a speed dial number,
#
press
Tip:
dial number for a
phonebook’s entry, press
M>Phonebook
desired entry, and press the
VIEW
Set up or cancel call
diverting:
M
and then N.
If you forget the speed
, highlight the
key.
>
Settings > Call Divert
feature
call barring
change
phone line
Restrict outgoing or
incoming calls:
M
>
Settings > Security
>
Call Barring
If you have a SIM card
for dual phone lines,
you can change your line to
make and receive calls from
your other phone number.
M
>
Settings > Phone Status
>
Active Line
The active line indicator
shows which phone line is
active (see page 19).
feature
fixed dial
quick dial
DTMF
tones
When you turn on
fixed dialing, you can
call only numbers stored in
the fixed dial list.
Turn fixed dialing on or off:
M
>
Settings > Security
>
Fixed Dial
Use the fixed dial list:
M
>
Office Tools > Dialing Services
>
Fixed Dial
Dial preprogrammed
phone numbers:
M
>
Office Tools > Dialing Services
Quick Dial
>
Set to
Long DTMF
M
>
Settings > Initial Setup
>
DTMF
or
Short DTMF
:
other features
37
phonebook
feature
search
phonebook
entries
sort
phonebook
list
other features
38
Press a keypad key one or
more times to jump to
entries that begin with the
key’s letters. Press a second
letter to jump to entries
beginning with the two
letters you entered. You can
enter up to three letters.
M
>
Set the order in which entries
are listed:
M
>
Sorting
>
Phonebook
Phonebook
> M >
> sort order
Setup
feature
copy
phonebook
entry
copy
multiple
entries
Copy a phonebook entry to
the SIM card, or from the
SIM card to the phone:
M
>
Phonebook
, highlight the
M
>
Copy
>
CHANGE
DONE
Entries
key,
entry, press
To
>
Copy multiple phonebook
entries between the phone
and SIM card:
M
>
Phonebook
, highlight one
entry, press
Entries
>
highlight another entry, press
ADD
the
necessary, press the
key.
M >Copy
, press the
key. Repeat as
feature
set picture
ID for
phonebook
entry
set picture
ID view
When receiving a call from a
phone number stored on
your phone or SIM card, the
picture associated with that
number is displayed.
M
>
Phonebook
M
>
Edit > Picture.
Note:
available for entries stored in
SIM cards.
View your phonebook entries
as a text list, or with picture
caller ID photos:
M > Phonebook >
M
>
Setup > View by > List View.
The
> entry.
Picture
option is not
entry
.
messages
For basic multimedia message features, see
page 13.
feature
send text
message
send
multimedia
message
send quick
note
send
multimedia
template
M
>
Messages
>
Create
SMS/EMS
>
M
>
Messages
>
Create
MMS
>
M
>
Messages
Quick Notes
>
Open a multimedia
template with
preloaded media:
M
>
Messages
>
Create
MMS Templates
>
other features
39
feature
read new
message
read old
messages
read sent
messages
edit old
draft
other features
40
Read a new text or
multimedia message:
Press the
New Message
READ
key when the
notification
displays.
Read old messages:
M
>
Messages > Inbox
Press M to perform various
operations on a message.
Read messages that
you sent:
M
>
Messages > Outbox
Sent messages are saved in
Outbox
the
.
Save the message that you
Draft
are editing to the
folder
for later editing:
M > Messages
>
Draft
feature
browser
messages
info
services
send and
receive
vCard
Read messages
received by your
browser:
M
>
Messages > Browser Msgs
Read messages from
subscription-based
services:
M
>
Messages > Info Services
Send a vCard by sending a
message with the vCard as
an attachment) You can also
receive a vCard from another
party as a message
attachment. Save the
received vCard by opening
the message with the vCard
attachment.
M
>
Messages > Create > MMS or
>
MMS Templates
Insert > vCard
chat
feature
start chat
receive
chat
request
end chat
M
>
Office Tools > Chat
>
New Chat
M
Press the
IGNORE
the
During a chat session:
M
>
End Chat
personalizing
feature
language
Set menu language:
M
>
Settings > Initial Setup
>
Language
ACCEPT
key.
key or
feature
scroll
ring
volume
keypad
volume
clock view
main menu
Set the highlight bar to stop
or wrap around in the menu
lists:
M
>
Settings > Initial Setup
>
Scroll
M
>
Settings > Ring Styles
> style
Detail
>
Ring Volume
M
>
Settings > Ring Styles
Detail > Key Volume
> style
Display an analog or digital
clock in the home screen:
M
>
Personalize
Clock Set
>
Reorder items in your
phone’s main menu:
M
>
Personalize
>
Reorder
>
>
Home Screen
Main Menu
other features
41
feature
menu view
show/hide
menu icons
change
home keys
other features
42
Display the main menu as
graphic icons or as a
text-based list:
M
>
Personalize > Main Menu
View
>
Show or hide menu feature
icons in the home screen:
M >
Personalize > Home Screen
>
Home keys > Icons
Change the functions for the
soft keys and navigation key
in the home screen:
M
>
Personalize > Home Screen
>
Home keys
feature
shortcuts
master
reset
Create a shortcut to a menu
item:
Highlight the menu item,
M
then press and hold
.
Use a shortcut:
Press
M
, then press the
shortcut number.
Reset all options
except
unlock code, security code,
and lifetime timer:
M
>
Settings > Initial Setup
Master Reset
>
Note:
Before the master
reset, you need to input your
security code.
feature
master
clear
To reset all options to their
factory settings and clear all
user entries (such as
downloaded wallpapers and
sounds):
Warning:
all
entered
entries) and
have downloaded
you erase the information, it
cannot be recovered. All
options are reset back to
their factory settings,
for the unlock code, security
code, and lifetime timer.
This option erases
information you have
(including phonebook
content you
. Once
except
feature
master
clear
(continued)
M
>
Settings > Initial Setup
>
Master Clear
To clear all information, you
need to enter the
(000000).
call times & costs
Network connection time
time from the moment you connect to your
service provider’s network to the moment
you end the call by pressing
includes busy signals and ringing.
The amount of network connection time
that you track on your resettable timer
may not equal the amount of time for
which you are billed by your service
is the elapsed
P
Security Code
. This time
other features
43
provider. For billing information, contact
your service provider.
feature
call times
in-call
timer
call cost
call cost
setup
44
other features
Display call timers:
M
>
Recent Calls
>
Call Times
Display time during a
call:
M
>
Settings > In Call Setup
In-Call Timer
>
Display call cost
trackers:
M
>
Recent calls > Call Cost
Set a credit limit:
M
>
Settings > In-Call
>
Call Cost Setup
Setup
handsfree operation
Note:
The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
feature
speaker-
phone
auto
answer
Activate a connected
external speakerphone
during a call:
SPKR ON
and
Headset
SPKR OFF
Press the
keys to turn the
speakerphone on and off.
Automatically answer
calls when connected
to a car kit or headset:
M
>
Settings
>
Auto Answer
>
network
feature
network
settings
Display network
information and adjust
network settings:
M
>
Settings
>
Network
personal organizer
feature
set alarm
turn off
alarm
calculator
M
>
Office Tools > Alarm Clock
When an alarm displays:
To turn off the alarm, press
the
DISABLE
key.
To set the alarm to ring later,
press the
M
SNOOZE
key.
>
Office Tools > Calculator
feature
currency
converter
stop watch
M
>
Office Tools > Calculator
>
Exchange Rate
M
Enter exchange rate, press
OK
key, enter amount, and
the
M
>
select
M >
Press the
counting the time, the
key to stop counting the
time, and press
the stopwatch.
After
you can press
keep track of elapsed time for
later reference. After you
stop the
elapsed time snapshots by
scrolling right or left through
snapshot 1, 2, 3, etc.
Convert Currency
Office Tools > Stop Watch
START
key to start
RESET
Stop Watch
is activated,
SNAPSHOT
Stop Watch
to reset
, view
STOP
to
.
other features
45
securityfun & games
feature
SIM PIN
phone lock
other features
46
Lock or unlock the SIM card:
M >
Settings > Security > SIM PIN
Caution:
incorrect PIN code three
times in a row, your SIM card
is disabled and your phone
displays
M
>
Select to lock the phone right
now or enable/disable the
Automatic Lock
If you enter an
SIM Blocked
>
Settings > Security
Phone Lock
.
.
feature
manage
pictures
manage
sounds
start
browser
start
games
Manage pictures and
animations:
M
>
Multimedia
Manage ring tones and music
that you have downloaded or
composed:
M
>
Multimedia
M
>
Web Access
>
Start Browser
M
>
Games & Apps
>
>
Pictures
Sounds
> game
troubleshooting
check here first
If your phone does not seem to work properly,
read this section first. If you still need help,
see page 50.
alarm clock
Question:
turned on to use the alarm clock?
Answer:
function correctly, the phone must be turned
on.
Do I need to leave my phone
Yes. In order for your alarm clock to
keypad does not respond
Question:
doesn’t respond. Why not?
Answer:
locked. To check this, unlock your keypad by
pressing
If you do NOT want this feature enabled on
your phone, press
Key Lock
function or change the timers associated with
it. If you disable this feature, you can still
manually lock and unlock the keypad by
pressing
press
My display is dark and the keypad
The keypad could be automatically
M
and *.
M
>
Settings
>
Security
to disable the auto keypad lock
M
and *. To illuminate the display,
M
or P.
troubleshooting
>
Auto
47
my phone’s screen flickers
when I take a photo
Question:
flicker when I take a photo with my camera?
Answer:
alternate frequency for the
example, if
60Hz
Press
Pictures Setup >Flicker
>
Why does my phone’s screen
You might need to select an
Flicker
Flicker
is set to
and try again to take a photo.
M >Multimedia >Camera
50Hz
, change it to
, then press M
.
setting. For
no signal or no service
messages: “enter special
code,” “SIM locked—contact
service provider,” “subsidy
password”
Question:
Answer:
have an incorrect SIM card or if you have
incorrectly entered your code five times. You
will have to enter it correctly. Contact your
service provider, if necessary. You might need
to replace your SIM card.
What do these messages mean?
You might see this message if you
Question:
see
Answer:
900/1800 MHz or 850/1900 MHz. (The
required band setting is dependent on region.)
Press
900/1800
>
48
Why can’t I make a call? I always
No signal
.
Make sure
M >Settings >Network >Band Selection
or
troubleshooting
850/1900
Band Setting
.
is set to
phone won’t charge even
though charger is connected
Question:
Answer:
into the correct port.
Do not push
the charger
into the
white LED
indicator or
you could
damage the
phone
housing.
Why won’t my phone charge?
Make sure the charger is plugged
The following
illustration
shows the
correct way to
insert the
charger.
troubleshooting
49
service & repairs
If you have questions or need assistance,
we’re here to help.
Go to:
www.motorola.com/consumer/support
where you can select from a number of
customer care options. You can also contact
the Motorola Customer Support Center at
1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575
(Canada).
troubleshooting
50
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the
government’s requirements for
exposure to radio waves.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed limits for exposure to radio frequency (RF)
energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part
of comprehensive guidelines and establish permitted
levels of RF energy for the general population. The
guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety
margin designed to assure the safety of all persons,
regardless of age or health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.
1
Tests for SAR are conducted
using standard operating positions accepted by the
FCC and by Industry Canada with the phone
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power
levels so as to use only the power required to reach
the network. In general, the closer you are to a
wireless base station, the lower the power output.
Before a phone model is available for sale to the
public in the U.S. and Canada, it must be tested and
certified to the FCC and Industry Canada that it does
SAR Data
51
not exceed the limit established by each government
for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on
the body) reported to the FCC and available for
review by Industry Canada. The highest SAR value for
this model phone when tested for use at the ear is
1.05 W/kg, and when worn on the body, as described
in this user guide, is 0.45 W/kg. (Body-worn
measurements differ among phone models,
depending upon available accessories and regulatory
requirements).
2
While there may be differences between the SAR
levels of various phones and at various positions,
they all meet the governmental requirements for safe
exposure. Please note that improvements to this
product model could cause differences in the SAR
value for later products; in all cases, products are
designed to be within the guidelines.
Additional information on Specific Absorption Rates
(SAR) can be found on the Cellular
SAR Data
52
Telecommunications & Internet Association (CTIA)
Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications
Association (CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for
any variations in measurements.
2. The SAR information includes the Motorola testing
protocol, assessment procedure, and measurement
uncertainty range for this product.
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
This section contains important information on the safe and
efficient operation of your mobile device. Read this
information before using your mobile device.
Exposure To Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2006.
*
the relevant standards, always follow these instructions and
precautions.
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
A-4
Safety Information
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Pacemakers
If you have a pacemaker, consult your physician before using this
device.
Persons with pacemakers should observe the following
precautions:
•
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from your pacemaker when the
mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the pacemaker to minimize the
potential for interference.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital mobile devices may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer or physician to discuss alternatives.
Safety Information
A-5
Other Medical Devices
If you use any other personal medical device, consult your
physician or the manufacturer of your device to determine if it is
adequately shielded from RF energy.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When using your mobile device while driving, please:
•
Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue a call if you
can’t concentrate on driving.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a
call if driving conditions so require.
Responsible driving practices can be found in the “Smart Practices
While Driving” section at the end of this guide and/or at the
Motorola website:
www.motorola.com/callsmart
.
Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you take
it to a Motorola Authorized Service Center. Do not attempt to dry it
with an external heat source, such as a microwave oven.
A-6
Safety Information
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this
could complete an electrical circuit (short circuit),
become very hot, and could cause damage or
injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
batteries and chargers.
Caution:
To avoid risk of personal injury, do not dispose of your
battery in a fire.
Your battery, charger, or mobile device may contain symbols,
defined as follows:
SymbolDefinition
032374o
032376o
032375o
Use only Motorola Original
Important safety information follows.
Do not dispose of your battery or mobile
device in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
SymbolDefinition
Do not throw your battery or mobile device
in the trash.
Li Ion BATT
032378o
Your mobile device contains an internal
lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
Listening at full volume to music or voice
through a headset may damage your
hearing.
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Safety Information
A-7
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
A-8
Safety Information
Motorola Limited Warranty for the United States and
Canada
Warra nt y
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:
Products and Accessories
Products CoveredLength of Coverage
Products and
Accessories
defined above, unless
otherwise provided for
below.
Decorative
Accessories and
Cases.
covers, bezels,
PhoneWrap™ covers
and cases.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
as
Decorative
One (1) year
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Limited lifetime warranty
lifetime of ownership by the first
consumer purchaser of the product.
Limited lifetime warranty
lifetime of ownership by the first
consumer purchaser of the product.
from the date of
Warranty
for the
for the
A-9
Products CoveredLength of Coverage
Consumer and
Professional
Two-Way Radio
Accessories.
Products and
Accessories that are
Repaired or
Replaced.
Ninety (90) days
purchase by the first consumer
purchaser of the product.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
from the date of
Exclusions
Normal Wear and Tear.
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries.
Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse.
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Periodic maintenance, repair and
Defects or damage that result from:
Use of Non-Motorola Products and Accessories.
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification.
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Products or Accessories with (a) serial
Defects, damages, or the failure of
Defects or
Defects or damages
Software
Products CoveredLength of Coverage
Software.
Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days
the date of purchase.
from
A-10
Warranty
Exclusions
Software Embodied in Physical Media.
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media.
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
No warranty is made
Software that is
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
How to Obtain Warranty Service or
Other Information
USAPhones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
CanadaAll Products
1-800-461-4575
TTY
Accessories
For
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
1-888-390-6456
and
Software
, please call the telephone
Warranty
A-11
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
A-12
Warranty
Hearing Aid Compatibility with Mobile Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings:
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Phones rated M3 or M4 meet FCC requirements and
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Hearing Aid Compatibility
A-13
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information:
http://www.who.int./peh-emf
Product Registration
Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
A-14
WHO Information
Export Law Assurances
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
Wireless: The New Recyclable
Wireless: The New Recyclable
Your wireless phone can be recycled. Recycling your wireless
phone reduces the amount of waste disposed in landfills and
allows recycled materials to be incorporated into new products.
The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their phones and
have taken steps to promote the collection and environmentally
sound recycling of end-of-life wireless devices.
As a wireless phone user, you have an important role in ensuring
that this phone is recycled properly. When it comes time to give
this phone up or trade it in for a new one, please remember that
the phone, the charger, and many of its accessories can be
recycled. It's easy. To learn more about CTIA's Recycling Program
for Used Wireless Devices, please visit us at
or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.
Export Law Assurances
A-15
Smart Practices While Driving
Smart Practices While Driving
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas. Contact
www.motorola.com/callsmart for more information.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
• Get to know your Motorola mobile device and its
• When available, use a handsfree device.
A-16
Drive Safe, Call Smart
features such as speed dial and redial.
these features help you to place your call without taking
your attention off the road.
add an additional layer of convenience to your mobile
device with one of the many Motorola Original
handsfree accessories available today.
Smart Practices While Driving
SM
If available,
If possible,
™
• Position your mobile device within easy reach.
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer
it for you.
• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions.
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while
• Dial sensibly and assess the traffic; if possible,
• Do not engage in stressful or emotional
Jotting down a “to do” list or going through your
driving.
address book takes attention away from your primary
responsibility—driving safely.
place calls when your car is not moving or before
pulling into traffic.
moving, dial only a few numbers, check the road and your
mirrors, then continue.
conversations that may be distracting.
you are talking with aware you are driving and suspend
conversations that can divert your attention away from
the road.
If you must make a call while
Be
Rain, sleet,
Make people
• Use your mobile device to call for help.
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
• Use your mobile device to help others in
emergencies.
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
• Call roadside assistance or a special
non-emergency wireless assistance number when
necessary.
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
* Wherever wireless phone service is available.
If you see an auto accident, crime in
If you see a broken-down vehicle posing no
Dial 911 or
Smart Practices While Driving
A-17
A-18
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