Motorola C2011, C2012, C2013, C2014 User guide

Digital Cordless Telephone with Digital Answering Machine

Motorola C2

For C2011, C2012, C2013 and C2014

Warning: Charge the handset for 24 hours before use.

Welcome...

to your new Motorola C2010 Digital Cordless Telephone with Digital Answering Machine!

•Digital answering machine with up to 30 minutes recording time for high quality message recording.

•100 Name and Number phonebook.

•Bright backlit display.

•Speakerphone for hands-free conversations.

•Zoom font when dialling for improved legibility.

•Copy phonebook entries between handsets.

•All handsets are fully cordless for locating anywhere within range.

•Screensaver clock display.

•Caller ID shows you who’s calling and see details of the last 30 callers in a Calls list.1

•Redial up to 20 of the last numbers called.

•Register up to 5 handsets to a single base and register each handset with up to 4 different bases.

•Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external caller.

•Choose from 20 different ringtones for internal and external calls as well as numbers stored in the phonebook.

Need help?

If you have any problems setting up or using your C2010, please contact Customer Services on XXXX XXXXXXX.

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

1You must subscribe to your network provider’s Caller ID or CallWaiting service for these features to work. A subscription fee may be payable.

This user guide provides you with all the information you need to get the most from your phone.

To set up your phone, follow the simple instructions in ‘Getting Started’, on the next few pages.

IMPORTANT

Only use the telephone line cord supplied.

Got everything?

•Cordless handset

•Cordless base

•2 x rechargeable Ni-MH battery cells

•Power adaptor for the base

•Telephone line cord

If you have purchased a C2010 multiple pack you will also have the following additional items:

•Cordless handset & charger

•2 x rechargeable Ni-MH battery cells

•Power adaptor for the charger

ECOMOTO: a convergence of efforts by marketing, design, research, engineering and supply chain management that leads to better products for everyone. A holistic view that focuses on both social and environmental responsibility. A passion and a shared point of view.

The right thing to do.

•Meets and / or exceeds EMEA environmental regulatory requirements.

•Eco friendly packaging with a minimum 20% post consumer recycled content.

•Phone housing is built with a minimum of 25% post consumer recycled content plastic.

•Energy efficient charger that meets EU Code of Conduct requirements.

•ECO mode function which reduces the transmitted power and energy consumption, please refer to page 40.

1.	Getting started........................................................			7
2. Getting to know your phone................................				11
3.	Using the phone ...................................................			18
	3.1 Switch the handset on / off...........................................................			18
	3.2	Calls.	...............................................................................................	18
	3.2.1 ............................................................................		Make a call	18
	3.2.2 .............................................................		Preparatory dialling	18
	3.2.3 ........................................Make a call using quickdial keys			18
	3.2.4 ..............................................................................		End a call	18
	3.2.5 ........................................................................		Receive a call	18
	3.3 Adjust ..........................................................the earpiece volume			18
	3.4	Secrecy...........................................................................................		19
	3.5	Intercom.........................................................................................		19
	3.5.1 Make ................................................................an internal call			19
	3.5.2 .......................................................Receive an internal call			19
	3.5.3 .......................................................................		Transfer a call	19
	3.5.4 ..........................................................		3 - way conference call	19
	3.6	Hands .............................................................-free speakerphone		20
	3.6.1 ........................................................Make a hands-free call			20
	3.6.2 .....................................................Answer a call hands-free			20
	3.6.3 .....................................Switch to hands-free during a call			20
	3.6.4 ..............................................................		Hands - free volume	20
	3.7	Redial..............................................................................................		20
	3.7.1 ...........................................................View or dial an entry			21
	3.7.2 ....................Copy a Redial list number to the phonebook			21
	3.7.3 .....................................................................		Delete an entry	21
	3.8 Lock .............................................................../ unlock the keypad			21
	3.9 Paging ..................................................................../ Find handset			22
4.	Phonebook.............................................................			23
	4.1 Store ............................................................a name and number			23
	4.2 View ...................................................the details or dial an entry			24
	4.3	Search ..............................................................................an entry		25
	4.4 Edit a ...............................................................name and number			25
	4.5 Copy ................................................an entry to another handset			25
	4.6	Assign ...........................................................................a ringtone		26
	4.7	Delete ...............................................................................an entry		26
	4.8 Store ..............................................................a quickdial number			26
	4.9 Clear ..............................................................a quickdial number			26
	4.10 Access ............................................the phonebook during a call			27
	4.11 Copy ....................................the phonebook to another handset			27
	4.12 Check .............................................................the memory status			27
	4.13	Delete ............................................................................all entries		27

			5
5.	Calls list..................................................................		28
	5.1	New calls alert................................................................................	28
	5.2 Dial a number in the Calls list.......................................................		28
	5.3 View the details of an entry..........................................................		29
	5.4 Copy a Calls list number to the phonebook................................		29
	5.5	Delete an entry...............................................................................	29
	5.6 Delete the entire Calls list.............................................................		30
6.	Agenda...................................................................		31
	6.1 Add a new event............................................................................		31
	6.2 Switch off reminder ring...............................................................		31
	6.3	Show event details........................................................................	31
	6.4	Edit an event..................................................................................	32
	6.5	Delete an event..............................................................................	32
	6.6	Delete all events.............................................................................	32
7.	Clock & Alarm........................................................		33
	7.1 Set the date and time....................................................................		33
	7.2	Set the alarm..................................................................................	33
	7.3	Time format....................................................................................	34
8.	Handset settings....................................................		35
	8.1	Handset ringtone...........................................................................	35
	8.2	Handset ringer volume..................................................................	35
	8.3	Receiver volume............................................................................	35
	8.4	Handset name................................................................................	35
	8.5	Display language...........................................................................	36
	8.6	Screensaver....................................................................................	36
	8.7	Light timeout..................................................................................	36
	8.8	Auto talk.........................................................................................	37
	8.9	Key beep.........................................................................................	37
	8.10	PBX access code............................................................................	37
9.	Base settings..........................................................		38
	9.1	Base ringtone.................................................................................	38
	9.2	Base ringer volume.......................................................................	38
	9.3	Dialling mode.................................................................................	38
	9.4	Ring priority...................................................................................	38
	9.5	Recall mode....................................................................................	39
	9.6 Change the System PIN................................................................		39
	9.7	Restore default settings................................................................	40
	9.8	ECO mode .....................................................................................	40
	9.9	Default settings..............................................................................	41

10. Using additional handsets..................................		42
10.1 Registering an additional handset...............................................		42
10.2 Register a different make of handset to your C2010 base.........		42
10.3	Select a base ..................................................................................	43
10.4	De - register a handset ....................................................................	43
11. Using the answering machine.............................		44
11.1	Base control keys ...........................................................................	44
11.2 Switch the answering machine on / off.......................................		44
11.3	Answer delay .................................................................................	45
11.4	Message alert .................................................................................	45
11.5	New messages alert ......................................................................	45
11.6	Outgoing messages . .....................................................................	46
11.7 Record a personalised outgoing message..................................		46
11.8 Voice prompts or outgoing message language..........................		46
11.9 Play or delete your personalised outgoing message.................		47
11.10 Set the answer mode and announcement..................................		47
11.11	Record a memo .............................................................................	47
11.12	Call screening ................................................................................	48
11.13	Message playback .........................................................................	48
11.14 Delete all old messages................................................................		49
11.15	Remote access ...............................................................................	49
11.16 Switch remote access On / Off.....................................................		50
11.17 Change the remote access PIN....................................................		50
12. Help	.........................................................................	52
13. General ..............................................information		54

1. Getting started

IMPORTANT

Do not place your C2010 in the bathroom or other humid areas.

Location

You need to place your C2010 base within 2 metres of the mains power socket and 1.8 metres from the telephone wall socket so that the cables will reach.The socket-outlet shall be installed near the equipment and shall be easily accessible.

Make sure that it is at least 1 metre away from other electrical appliances to avoid interference.Your C2010 works by sending radio signals between the handset and base.The strength of the signal depends on where you place the base. Placing it as high as possible ensures the best signal.

HANDSET RANGE

The unit has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and the handset either indoors or outdoors, the range will normally be up to 50 metres.Thick concrete and stone walls can severely affect the range.

SIGNAL STRENGTH

The icon on your handset indicates that you are within range of the base. When out of range of the base, the icon flashes. If you are on a call, you will hear a warning beep.

The line will hang up if the handset moves out of range of the base. Move closer to the base.The handset will automatically reconnect to the base.

Setting up

IMPORTANT

The base station must be plugged into the mains power at all times. Do not connect the telephone line cord into the wall socket until the handset is fully charged. Use only the power adaptor and telephone line cord supplied with the product.

Connecting the base

Getting started

1.Plug the telephone line cord into the socket marked on the underside of the base.

2.Plug the power adaptor into the socket marked on the underside of the base and plug the other end into the mains power wall socket. Switch on the mains power.

Installing and charging the handset

1.Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the

correct direction.

Press down

Slide

2.Slide the battery cover back into place.

3.If you are charging the batteries for the first time, place the handset on the base to charge for at least 24 hours continuously.

4.When the handset is fully charged, icon will appear steady on the display. Plug the other end of the telephone line cord (make sure that one end is already plugged into the base) into the telephone wall socket.

Connecting the handset and charger

(for multi-pack only)

If you have purchased a multiple pack, you will need to carry out this process for all the handsets and chargers.

1.Plug the power adaptor into the socket marked on the underside of the charger and plug the other end into the mains power wall socket.

Getting started

2.Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the

correct direction.

3.Slide the battery cover back into place.

4.If you are charging the batteries for the first time, place the handset on the charger to charge for at least 24 hours continuously.

5.When the handset is fully charged, icon will appear steady on the display.The display will show HANDSET and handset number (e.g. 2) to indicate that it is registered to the base.

IMPORTANT

Warning! Use only the approved rechargeable Ni-MH battery cells (2 x AAA Ni-MH 550mA rechargeable batteries) supplied with your C2010.

BATTERY LOW WARNING

If you hear a warning beep every 30 seconds during a call, you will need to recharge the handset before you can use it again.

When charging, icon will scroll on the display.

BATTERY PERFORMANCE

In ideal conditions, fully charged batteries should give up to 10 hours talk time or up to 150 hours standby time on a single charge.1

Note that new batteries do not reach their full capacity until they have been put to normal use for several days.

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk / standby time. Eventually they will need to be replaced.

After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging.This is normal.

1All talk and standby times are approximate and depend on features selected and usage pattern.

Date and time

If you have subscribed to a Caller ID Service, the date and time is set automatically for all handsets when you receive your first call.

Getting started

If you do not have a Caller ID service, you can set the date and time manually.

1.Press Menu, scroll to Clock & Alarm and press Select.

2.Date & Time is highlighted. Press Select.

3.Enter the date using the format DD/MM/YY e.g. 04/08/12 for 4 August 2012 and press Save.

4.Enter the time (HH:MM) and press Save.

If the current time format setting is 12 hour, scroll or to select am or pm.

5.Press to return to standby.

Your C2010 is now ready for use.

Getting started

2. Getting to know your phone

Overview of your handset

A
A
B
B
C
D										H
D										H
E										I


F										J
										J
										K
G										L
G										L
										M
										M

AEarpiece

BDisplay

See page 13 for an overview of the display icons.

CRedial list / Scroll up / Volume up / Pause

In standby mode, press to open the redial list. Scroll up through lists and menus.

During a call, press to increase the earpiece and hands-free volume. When the phone is ringing, press to increase the handset ringer volume. Press and hold to enter a pause (P) when pre-dialling or storing numbers.

DMenu / OK / Mute / Left softkey

In standby mode, press to open the Menu.

Press to select menu options and to confirm a displayed option. During a call, press to turn mute on / off.

ETalk / Hands-free

Make or answer a call.

Activate and deactivate hands-free during a call.

Getting to know your phone

FPulse to Tone dialling / *

During a call, press and hold to switch from pulse dialling to tone dialling.

Dial a *.

GIntercom

Press to make an internal call.

HPhonebook menu / Clear / Back / Right softkey

In standby mode, press to open the phonebook menu. Clear incorrect input during text editing.

Return to previous menu.

IEnd / Exit / Switch handset on/off

End a call.

When in a menu, go back to standby mode.

Press and hold to switch handset off (when in standby) or on.

JPhonebook / Scroll Down / Volume down

Open the phonebook.

Scroll down through lists and menus.

During a call, press to decrease the earpiece and hands-free volume. When the phone is ringing, press to decrease the handset ringer volume.

KChange case / Keypad lock / #

Press to change the case when entering letters / editing. Press and hold to lock the keypad.

Dial a #

LRecall

Use recall (R) functions.

MMicrophone

Getting to know your phone

Handset LCD Display

Steady when the handset is registered and within range of the base. Flashes when handset is out of range or

searching for the base Displays when ECO mode is on.

Handset ringer volume is Off.

Displays when in hands-free mode.

Displays when the answering machine is on.

The alarm clock has been set.

The keypad is locked.

Displays when you have new answering machine messages.

Displays when you have new voicemails.1

Displays when you have missed calls and new number(s) in the Calls list.2

1This feature is dependent on your Network Service provider supporting the service. A subscription fee may be payable.

2For this feature to work, you must subscribe to Caller ID Service from your network operator. A subscription fee may be payable.

The approximate power levels of your battery are indicated as follows:

Battery is fully charged

Battery is partially charged Battery is running low

Getting to know your phone

Overview of the base

B F

C G

D H

E I

ALED

Indicates when the answering machine is on or off, and when you have messages.

Status

Action

0 Answering machine on

- Answering machine off

BVolume Up

Adjust playback volume.

CAnswering machine On / Off

Switches the answering machine on / off.

DDelete

Press to delete recorded messages during playback.

EVolume Down

Adjust playback volume.

FStop

Stops message playback.

Press to announce the current day and time setting.

GPage

In standby, press to ring the handset(s).

Press and hold to enter registration mode when registering handsets. #

Getting to know your phone

HSkip forward

Press to skip forward through your answering machine messages.

ISkip back

Press to skip backward through your answering machine messages.

JPlay / Pause

Play or pause recorded messages.

Navigating the menu

Your C2010 has an easy to use menu system on the handset.

Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is in standby:

1.Press the left softkey Menu.The main menu is opened.

2.Then use or buttons to scroll through the menu.

3.Soft key options Select and Back are displayed.

Press the left softkey Select to open a sub-menu or validate an option. Press the right softkey option Back to go back to the previous menu level, correct a character or cancel an action.

NOTE

If no buttons are pressed for 30 seconds or the handset is placed on the base / charger, the handset returns to standby.

Getting to know your phone

Menu map

Answer Machine

Play

Play All Answer On/Off Record Memo

Outgoing Message

Delete Messages

Answer Settings

Language Answer Mode Answer Delay Message Alert Remote Access

Calls Lists

Missed Calls

Received Calls

Dialled Calls

Delete Calls

Agenda

If there is an event, select Options.

Add Event

Show Details

Edit Event

Delete Event Delete All Events

If the list is empty:

Add Event

Clock & Alarm

Date &Time Alarm Time Format

Menu map

Settings

Set Handset	Set Base
Ringtone	Ringtone
Ringer volume	Ringer volume
Receiver Volume	Dialling Mode
Handset name	Ring Priority
Language	Recall Mode
Screensaver	System PIN
Light Timeout	Master Reset
Auto Talk	ECO Mode
Key Beep
PBX Access Code
Registration
Register Handset
Select Base
De-register
Names	Press Names during a call
From menu in standby:	Phonebook list is displayed,
Search	select Options:
Add Entry	Add Entry
Copy Phonebook	Show Details
Memory Status	Edit Entry
Delete Phonebook	Delete Entry

Press in standby and phonebook list is displayed, select Options:

Show Details

Edit Entry

Copy Entry

Ringtone

Delete Entry

Quickdial

Menu map

3. Using the phone

NOTE

Your handset will automatically time the duration of all external calls, the call timer will display on the screen. When the call ends, the total duration of your talk time is shown for 5 seconds.

3.1 Switch the handset on / off

Press and hold to switch the handset on or off.