User’s Guide
Release 1.0
Notice
The information contained in this document is believed to be accurate in all
respects but is not warranted by Mitel Networks™ Corporati on (MITEL
information is subject to change without notice and should not be construed in any
way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its
affiliates and subsidiaries assume no responsibility for any errors or omissions in
this document. Revisions of this document or new editions of it may be issued to
incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any
means - electronic or mechanical - for any purpose without written permission from
Mitel Networks Corporation.
®
). The
Trademarks
Mitel Networks and the MITEL logo are trademarks of Mitel Networks
Corporation.
VCON is a trademark of VCON Ltd.
Microsoft, Windows, NetMeeting and the Microsoft Internet Explorer logo are
registered trademarks or trademarks of Microsoft Corporation.
Other product names mentioned in this document may be trademarks of their
respective companies and are hereby acknowledged.
, Trademark of MITEL Networks Corporation Ltd.
Copyright 2002, MITEL Networks Corporation Ltd.
All rights reserved.
ii Mitel Networks 5760 VC User’s Guide
Limited Warranty
Mitel Networks Corporation warrants the Product identif ied by the serial number
indicated on the HARDWARE either accompanying the SOFTWARE or purchased
separately will be free from defects in materials and workmanship under normal
use and service for a period of ONE (1) year from the date of receipt. This Limited
Warranty shall not apply to any product that in the opinion of Mitel Networks
Corporation has not been installed or upgraded according to accompanying
documentation from Mitel Networks Corporation or been subject to misuse,
misapplication, negligence or accident while in the hands of the purchaser. Mitel
Networks Corporation warrants that SOFTWARE will p erform according to
accompanying user documen tation for a per iod of 90 (ninety) d ays from the date of
receipt; replacement SOFTWARE will be warranted for 90 (ninety) days from the
date of receipt.
GRANT OF LICENSE Mitel Networks Corporation grants the Purchaser a nonexclusive and non-transferab le license to use the SOFTWARE product and to make
one copy solely for backup or archival purposes, which may include user
documentation prov ided vi a onlin e or ot her elect ronic form . Add itional cop ies m ay
not be made, nor may anyone else be allowed to copy or otherwise reproduce any
part of the licensed software without prior written consent of Mitel Networks
Corporation.
LIABILITIES Mitel Networks Corporation’s entire liability and the Purchaser’s
exclusive remedy shall be at Mitel Networks Corporation’s option, either return of
the price paid or repair/replacement of the Product not meeting Mitel Networks
Corporation’s declared Limited warranty. Mitel Networks Corporation or its
suppliers shall not be liable in any event to anyone for any indirect, incidental,
consequential, special or exemplary damages i ncluding wi thout limitat ion damages
for loss of business profits, business interruptions, business information or other
pecuniary loss arising out of the use of or inability to use the said Product even if
advised of the possibility of such damages. In any case, Mitel Networks
Corporation’s entire liability under any provision of this agreement shall be limited
to the amount actually paid by the Purchase for the Product.
Modifications
The FCC requires the use r to be notifi ed that any chan ges or mo dificati ons made to
this system that are not expressly approved by Mitel Networks Corporation may
void the user’s authority to operate the equipment.
Mitel Networks 5760 VC User’s Guide iii
Safety Notice
When you use the 5760 VC system, observe the following safety guidelines:
Make sure that the voltage of the power supply matches the AC power available at
your location:
q 115V/60Hz in most of North and South America and some Far Eastern
countries such as Japan, South Korea and Taiwan.
q 230V/50Hz in most of Europe, the Middle East and the Far East.
Make sure the monitor and attached accessories are electrically rated to operate
with the AC power available in your location.
Plug the accessories’ power cables into properly grounded power sources. These
cables are equipped with three-prong plugs to help ensure proper grounding.
Do not use adapter plugs or remove the grounding prong from a cable. If you must
use an extension cable, use a three-wire cable with properly grounded plugs.
Make sure that nothing rests on the cables and that the cables are not located where
they can be stepped on or tripped over.
Do not spill food or liquids on the system or accessories.
Keep the system away from radiators and heat sources, and do not block cooling
vents.
iv Mitel Networks 5760 VC User’s Guide
Regulatory Notices
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These lim its are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not inst alled and us ed in acco rdan ce with the instr uctions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
To comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules, only Mitel Networks 5760 Video Conference Appliance original
equipment should be used. All cables used to connect the 5760 VC and p eripher als
must be shielded and grounded. Operation with non-certified accessories or nonshielded cables may result in interference to radio or television reception.
Mitel Networks 5760 VC User’s Guide v
For Users in Canada
NOTICE:
The Industry Canada Label identifies certified equipment. This certification means
that the equipment meets telecommunications network protective, operational and
safety requirements as prescribed in the appropriate Terminal equipment T echn ical
Requirements document(s). The Department does no t guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations .
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfu nctions, may give the telecommunicatio ns company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
vi Mitel Networks 5760 VC User’s Guide
Pour les utilisateurs au Canada
AVIS:
Le label d’Industrie Canada identifie le matériel homol ogué. Ce label certifie que le
matériel est conforme aux normes de protection, d’exploitation et de sécurité des
réseaux de télécommunications, comme le prescrivent les documents concernant
les exigences techniques relatives au matériel terminal. Le Ministère n’assure
toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le
raccorder aux installations de l’opérateur locale de télécomm unication. Le matériel
doit également être installé en suivant une méthode acceptée de raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions
énoncées ci-dessus n’empêche pas la dégradation du service dans certaines
situations.
Les réparations de matériel homologué doivent être coordonnées par un
représentant désigné par le fournisseur. L’opérateur de télécommunications peut
demander à l’utilisateur de débrancher un appareil à la suite de réparation s ou de
modifications effectuées par l’utilisateur ou à cause de dysfonctionnnement.
Pour sa propre protection , l’utilisateur doit s’assurer que tous les fils, de mise à la
terre, de la source d’énergie électrique, des lignes téléphoniques et des canalisations
d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rur ales.
Avertissement
L’utilisateur ne doit pas tenter de faire ces reccordements lui-même; il doit avoir
recours à un service d’inspection des installations électriques, ou à un électricien,
selons le cas.
Mitel Networks 5760 VC User’s Guide vii
Conformance to EC Directives
The "CE" mark is affixed to this product to demonstrate conformance to the
R&TTE directive (99/05/EC)(Rad io Equipment and Telecommun ications Terminal
Equipment Directive).
Declaration of Conformity
We, VCON Ltd.
Of
PO Box 12747
22 Maskit Street
Herzliya 46733
Israel
Tel: +972-9-9590059 Fax: +972-9-9567244
Declare under our sole responsibility that the product:
Mitel Networks 5750, 5760 and all associated peri ph erals manufactured by VCON
Ltd.
To which this declaration relates is in conformity with the essential r equirements
specified in Article 3.1 (a) and 3.1 (b) of:
Directive 99/05/EC (Radio Equipment and Telecommunications Terminal
Equipment Directive)
For a copy of the Origi nal Signed Declarati on (In f ull conf ormance wi th EN45014 )
please contact the Regulatory Approvals Manager at the above address.
.
viii Mitel Networks 5760 VC User’s Guide
Product Names
PRODUCT NAMES
VCON product names may appear in the customer documentation and in the
graphical user interface of this product.
Mitel Networks product names correspond to the following VCON product names:
VCON product name Mitel Networks
product name
Media Xchange Manager (MXM) Mitel Networks 5700 Voice First
Application (5700 VFA)
Falcon IP Mitel Networks 5760 Video Conference
Appliance (5760 VC)
ViGO Personal Mitel Networks 5750 Desktop Video
Appliance (5750 DV)
NOTE There are minor differences between Mitel Networks products and the
equivalent VCON products. Some of the illustratio ns that appear in thi s
documentation represent VCON products.
Mitel Networks 5760 VC User’s Guide ix
Product Names
About This User’s Guide
This User’s Guide explains how to videoconference with the Mitel Networks™
5760 Video Conference Appliance. The chapters emphasize a how-to approach,
and include detailed instructions for participating in conferences and getting the
most out of the system’s capabilities.
The following chapter summary briefly describes this guide’s contents:
Chapter 1 Welcome to the 5760 Video Conference
Appliance
Introduction to the 5760 VC and its components.
Chapter 2 Getting Started
Instructions for starting the 5760 VC, navigating within
dialog boxes, and making calls with the Manual Dialer.
Chapter 3 Videoconferencing Basics
Instructions for answering calls; creating, editing and
deleting Phone Book entries; using Phone Book entries to
start calls; and calling through a gateway.
Chapter 4 Network Configuration
Setting up the 5760 VC’s network configuration and
various communication properties.
Chapter 5 Video and Audio Adjustments
Adjusting the video (monitors, cameras, display settin gs )
and audio quality of videoconferences.
Chapter 6 Video over IP
Summary of the H.323 Recommendation and description
of an H.323 Video Over IP solution.
Chapter 7 Multi-Party Conferencing with Interactive
Multicast
Instructions for participating in Interactive Multicast
conferences.
Chapter 8 Multi-Party Videoconferencing Through an MCU
Instructions for participating in a multi-party
videoconference through an H.320-based Multipoint
Control Unit.
x Mitel Networks 5760 VC User’s Guide
Chapter 9 Telephony Exchange Functions
Description of exchange functions (such as call
forwarding, call pickup, call transfer, and inviting
additional parties) that are available if the 5760 VC is
managed by a Mitel Networks 5700 Voice First
Application.
Chapter 10 Data and Application Sharing
Procedures for setting up data sharing and opening a data
connection with a remote party.
Chapter 11 Web-Based Remote Management
Instructions for setting various 5760 VC configuration
properties over the Internet from a remote computer.
Chapter 12 Troubleshooting
Suggestions for solving possible issues.
Product Names
Appendix A Setting Up The 5760 VC
Instructions, drawings and cautions describing how to
connect the 5760 VC’s components and accessories.
Appendix B Multi-language Interface
Procedure for changing the language of the 5760 VC
menus and dialog boxes.
Appendix C Software Upgrade
Instructions for upgrading to the latest software version
from a previous version.
Mitel Networks 5760 VC User’s Guide xi
Product Names
Mitel Networks Technical Support
This User Guide was designed to help you use your Mitel Networks
Videoconferencing system easily and to enjoy its many features.
If a situation occurs that is not covered by the supplied documentation, please
request help from our Technical Support channels.
É To request technical support
q Contact your local Mitel N etworks distributor, and request assistance f rom
its technical support department.
xii Mitel Networks 5760 VC User’s Guide
Table of Contents
TABLE OF CONTENTS
Safety Notice ......................... ...... .................................. .................................. .iv
Regulatory Notices............................................................................................ v
For Users in Canada .........................................................................................vi
Pour les utilisateurs au Canada........................................................................vii
Declaration of Conformity ............................................................................ viii
Product Names..................................................................................................ix
About This User’s Guide...................................................................................x
Mitel Networks
1 Welcome to the 5760 Video Conference Appliance
1.1 5760 VC Models................................................................................... 1-1
1.2 5760 VC Features ................................................................................. 1-2
1.3 5760 VC System Components.............................................................. 1-3
Package Checklist................................................................................. 1-3
5760 VC Main Unit .............................................................................. 1-5
Remote Control..................................................................................... 1-5
Tabletop Microphone............................................................................ 1-6
Optional Accessories Supplied by Mitel Networks.............................. 1-6
TM
Technical Support..............................................................xii
2 Getting Started
2.1 Starting the 5760 VC ...................................... ...... ..... ........................... 2-1
2.2 The Remote Control.............................................................................. 2-2
2.3 5760 VC Screens .................................................................................. 2-3
2.4 Navigating in 5760 VC......................................................................... 2-4
Moving Around the Menus and Dialog Boxes..................................... 2-4
Entering Data........... ................................. ...... .................................. .... 2-6
2.5 Starting a Videoconference from the Manual Dialer............................ 2-7
Before Calling....................................................................................... 2-7
Calling Through the Manual Dialer...................................................... 2-7
Starting a Videoconference Call over IP (Network Connection)......... 2-8
Starting a Videoconference Call over ISDN Lines............................... 2-9
2.6 Shutting Down the 5760 VC............................................................... 2-11
3 Videoconferencing Basics
3.1 Answering Videoconferencing Calls.................................................... 3-1
Manually Answering Calls ................................................................... 3-1
Automatic Answer................................................................................ 3-2
3.2 Adding New Phone Book Entries......................................................... 3-3
LAN Entries.......................................................................................... 3-4
ISDN Entries......................................................................................... 3-5
Mitel Networks 5760 VC User’sGuide xiii
Table of Contents
Editing and Deleting Phone Book Entries.............................................3-7
3.3 Starting Videoconferences.............. ..... ...... ............................................3-8
Dialing Options - LAN Address Types.................................................3-8
Dialing Options - ISDN Dialing Types.................................................3-9
Starting Videoconferences from the Phone Book...............................3-10
Starting Videoconferences from the Speed Dial list ...........................3-11
Starting Videoconferences by Redialing.............................................3-13
Calling Through Gateways..................................................................3-13
Verifying the Status of a Call..............................................................3-15
3.4 Ending Videoconferences....................................................................3-15
4 Network Configuratio n
4.1 Communication and Network Configuration.......................................4-1
Location of the 5760 VC.......................................................................4-3
LAN Connection and Registration........................................................4-4
H.323 Network Registration and Properties..........................................4-5
ISDN Switch Type ..............................................................................4-12
ISDN Phone Numbers.........................................................................4-13
SPID Numbers.....................................................................................4-14
4.2 Testing Network Configuration...........................................................4-14
LAN Status..........................................................................................4-15
ISDN Status.........................................................................................4-16
5 Video and Audio Adjustments
5.1 Adjusting the Video...............................................................................5-1
Adjusting the Camera Color Settings....................................................5-1
Monitor Configurations......................................................................... 5-3
Selecting the Current Camera................................................................5-4
Controlling the Camera.........................................................................5-6
Display Modes.......................................................................................5-8
Sending and Requesting Still Images..................................................5-10
Adjusting Quality of LAN Calls .........................................................5-11
5.2 Adjusting the Audio ............................................................................5-13
Adjusting the Volume .........................................................................5-13
Choosing a Microphone......................................................................5-14
Setting Mixing Options .......................................................................5-15
Setting Audio Options for Special Environments...............................5-17
xiv Mitel Networks 5 760 VC User’s Guide
Table of Contents
6 Video over IP
6.1 H.323 Recommendation ........................... ...... ...... ................................ 6-1
Equipment............................................................................................. 6-1
Services................................................................................................. 6-1
Packet Based......................................................................................... 6-2
6.2 Conferencing Systems .......................................................................... 6-3
6.3 Multipoint Conference Units (MCUs).................................................. 6-5
6.4 Gatekeepers........................................................................................... 6-6
6.5 Gateways............................................................................................... 6-7
6.6 5700 Voice First Application................................................................ 6-8
7 Multi-Party Conferencing with Interactive Multicast
7.1 Entering an Interactive Multicast.......................................................... 7-1
7.2 Participating in an Interactive Multicast............................................... 7-2
Requesting the Floor............................ ..... ...... .................................. .... 7-3
Returning the Floor............................................................................... 7-3
Sending a Message to the Chair............................................................ 7-4
8 Multi-Party Videoconferencing Through an MCU
8.1 Multipoint Control Units (MCUs)........................................................ 8-1
8.2 Joining an MCU Videoconference ...................................................... 8-2
8.3 Managing the MCU Videoconference.................................................. 8-3
Multi-party Videoconference Management in H.320 MCUs............... 8-4
9 Telephony Exchange Functions
9.1 Registering to the 5700 VFA................................................................ 9-2
9.2 Calling Other Registered Users............................................................ 9-3
9.3 Call Exchange Services ............................ ...... .................................. ....9-4
Call Forward ............................. ..... .................................. ...... ............... 9-4
Call Pickup............................................................................. ............... 9-6
Call Transfer ............................. ................................. ........................... 9-7
Inviting Additional Parties to a Videoconference................................. 9-8
Simplified Gateway Dialing ................................................................. 9-9
Connecting to an MCU Videoconference............................................. 9-9
10 Data and Application Sharing
10.1 Setting Up Data Sharing..................................................................... 10-2
10.2 Opening a Data Connection....................................... ...... ................... 10-3
Mitel Networks 5760 VC User’sGuide xv
Table of Contents
11 Web-Based Remote Manageme nt
11.1 Web-Based Management Features......................................................11-5
Network Configuration........................................................................11-5
Phone Book .........................................................................................11-6
Display Image......................................................................................11-7
Status Monitoring................................................................................11-9
12 Troubleshooting
12.1 System Diagnostics .............................................................................12-1
12.2 Main Unit and Standard Accessories ......................................... ..... ...12-4
12.3 IP Network ..........................................................................................12-5
12.4 ISDN Network .....................................................................................12-6
12.5 Data Sharing .......................................................................................12-7
A Setting Up The 5760 VC
A.1 Before Setting Up.................................................................................A-1
A.2 Setting Up the Basic Components........................................................A -1
Single and Dual TV Monitor Configurations.......................................A-1
Basic Mitel Networks 5760 VC User’sConnections............................A-2
Optional Mitel Networks 5760 VC User’sConnections.......................A-4
B Multi-language Interface
C Software Upgrade
C.1 Running the Upgrade Program.............................................................C-2
C.2 Applying the New Upgrade..................................................................C-4
C.3 Post-Upgrade Procedures.....................................................................C-5
C.4 Installer Mode.......................................................................................C-5
C.5 Software Key Upgrade................................... ...... ................................C-6
Index
xvi Mitel Networks 5 760 VC User’s Guide
1WELCOME TO THE 5760 VIDEO
C
ONFERENCE APPLIANCE
The Mitel Networks™ 5760 V ideo Conference Appliance is a set-top ap pliance that
operates over both IP and ISDN networks. Designed for small to medium-sized
conference rooms, it sits conveniently on top of a TV monitor. The 5760 VC is
simple to use and delivers high-quality group system performance.
1.1 5760 VC Models
The 5760 VC is available in the following models, supporting var ious
communication interfaces and bandwidths:
LAN Model Provides a LAN connection for up to 512 Kbps
Model 1 Provides a single ISDN Basic Rate Interface (BRI)
connection at 128 Kbps and a LAN conn ection f or up t o
512 Kbps.
Model 3 Provides three ISDN BRI connection up to 384 Kbps
and LAN connection up to 512 Kbps.
The 5760 VC models meet techn ical recomm endations pres cribed in th e H.323 and
H.320 ITU-T standards for networking.
❑ H.323 is the worldwide accepted stan dard for transmitting video, audio and
data across local-area and wide-area networks (LANs and WANs) using the
Internet Protocol (IP).
❑ H.320 is the worldwide accepted stan dard for transmitting video, audio and
data over WANs, including narrow-band Integrated Subscriber Digital
Networks (ISDN).
Mitel Networks 5760 VC User’s Guide 1-1
Chapter 1 Welcome to the 5760 Video Conference Appliance
1.2 5760 VC Features
The 5760 VC provides s everal d istinctive attributes and featu res which makes it an
ideal solution for many group videoconferencing environments:
❑ Superior video and audio streaming quality
The 5760 VC includes award-winning technology and solutions for
maintaining high quality during video, audio and control transm issions. It
supports H.261 and H.263 video transmission as well as G.711, G.722 and
G.728 audio transmission. Features such as Automatic Buffering, Automatic
Lip Synch Enabling, Acoustic Echo Cancellation (AEC), Automatic Gain
Control (AGC) and Automtic Noise Suppression (ANS) provide superior
performance.
❑ 570 0 Voice First Application Support
Mitel Networks 5700 Voice First Application provides centralized
management of an organization’s videoconferencing network. If the 5760 VC
logs into an 5700 VFA server, it receives gatekeeper services, bandwidth
management, and telephony functions, such as call forwarding, call pickup,
call transfer, ad-hoc videoconferencing, and IP-to-ISDN connection through a
gateway.
❑ Quality of Service (QoS)
VCON’s PacketAssist™ Architecture preserves optimum quality of your
videoconference according to available bandwidth and network traffic. The
5760 VC applies mechanisms such as IP Precedence to prioritize the video,
audio and control bits, and DiffServ to transfer packets according to the 5760
VC’s specific needs.
❑ Participatio n in Interactive Multicast
Using Mitel Networks Interactive Multicast, all parties in the videoconference
see and hear the same video, audio, and data sharing. 5760 VC users may
temporarily receive the floor, in which their video and audio are seen by the
other parties until the floor returns to the session’s controller (Chair).
❑ H.323 and H.320 Multipoint Videoconferencing
In multipoint videoconferencing through a Multipoint Control Unit (MCU),
the parties may see and switch among the video of several participants,
through functions such as Conti nuous Presence and Voice-Activated Switching.
1-2 Mitel Networks 5760 VC User’s Guide
Chapter 1 Welcome to the 5760 Video Conference Appliance
❑ Dual Monitor Configuration
A second TV monitor ma y be connected to the 5760 VC. On e monitor dis plays
the local video and the system interface, and the other monitor displays the
remote video.
❑ Far End Camera Con t rol (FECC)
If you permit, the remote party may control the positioning of your camera.
❑ Data and Application Sharing
If a data connection is opened during an H.320 videoconference (over ISDN),
both parties can see and work together on the same program, and transfer files
to each other. Data sharing requires the connection of personal computers or
laptops to both parties’ videoconferencing systems.
❑ Remote Management Through a Web Browser
From any computer on the same network as your 5760 VC, various
configuration changes may be made. Network configuration, Phone Book
backup and restore, still image viewing, and connection status may be accessed
through Microsoft® Internet Explorer 5 or higher.
❑ Multi-language Interface
The standard 5760 VC version provides menus, commands and options in
several languages.
1.3 5760 VC System Components
The 5760 VC is a complete set-top videoconferencing appliance. All the
components required for connecting and installing the 5760 VC are supplied,
according to the purchased model. In addition, optional accessories are available
for enhancing the abilities of the standard system (see “Optional Accessories
Supplied by Mitel Networks” on page 1-6). The software is preinstalled.
Package Checklist
Before setting up the 5760 VC for the first time (see “Before Setting Up” on page
A-1), carefully unpack its package. Check that the listed items are included, in
accordance with the supplied product.
If anything is missing or damaged, contact your local Mitel Networks
distributor as soon as possible.
Mitel Networks 5760 VC User’s Guide 1-3
Chapter 1 Welcome to the 5760 Video Conference Appliance
5760 VC Components
Component LAN Model 1/
Model 3
5760 VC Main Unit 44
Remote Control with 2 AAA batteries installed
44
ACC00036
Accessories Kit Box KIT00034 44
Tabletop Micr ophone 44
Power Supply 44
Scotchmate LOOP - PLA03010 44
Scotchmate LOOP - PLA03011 44
Communicati on cable (LAN/ISDN) CAB42001 4(1) 4 (4)
Serial DTE (Lap Link) cable CAB42003 44
TV S-Video cab le CAB 7 20 08 44
TV Composite cable CAB72009 44
Camera S-Video cable CAB90051 44
Camera Composite cable CAB72010 44
AC Power Cord 44
LAN Cross cable CAB42005 Optional Optional
5760 VC User’s Guide 44
1-4 Mitel Networks 5760 VC User’s Guide
Chapter 1 Welcome to the 5760 Video Conference Appliance
5760 VC Main Unit
The Main Unit contains the videoconferencing card, software for operating the
system, a built-in Pan/Tilt/Zoom (PTZ) camera, and various connectors located on
the rear panel for connecting the other components and accessories.
The PTZ camera is either NTSC or PAL (depending on the video format prevalent
in your region) and includes a r eceiver fo r detecting infrar ed s ignals from the han dheld remote control. The camera is controlled through the system software by the
remote control. You can pan, tilt and zoom the camera in a wide range of directions.
Remote Control
The hand-held remote control provides quick and easy access to all functions.
The most frequently-used functions are accessed by pressin g the buttons located on
the top of the remote control. Less-frequently used buttons, such as the Menu
button and the SoftKeys, are shielded by a sliding cover. Infrared signals are sent
out from the bulb at the top of the remote control and are picked up by the receiver
on the camera unit.
NOTE Use alkaline-type batteries in the remote control
For more details about the remote control buttons, see “The Remote Control” on
page 2-2.
Mitel Networks 5760 VC User’s Guide 1-5
Chapter 1 Welcome to the 5760 Video Conference Appliance
Tabletop Microphone
The supplied tabletop microphone is a high-performance audio input device. Its
working range covers more than 6 meters (20 feet) at 360
°. The microphone
transfers the full range of speaker audio.
Optional Accessories Supplied by Mitel Networks
The following optional accessories can be connected to the 5760 VC:
TV Monitor Consult with your Mitel Networks distr ibutor for
recommendations regarding mon ito rs.
Rollabout Cart Mitel Networks supplies an elegant mobile cabinet
specially designed for videoconferencing systems.
Document
Camera
Additional
Cameras
A document camera displays documents that are placed
on the camera’s slide. High-quality resolution is
guaranteed by the S-Video connection between the
document camera and the 5760 VC.
A second camera can be connected to the additional
Composite connector on the 5760 VC, and/or you can
add an S-Video camera instead of the document
camera.
1-6 Mitel Networks 5760 VC User’s Guide
2GETTING STARTED
This chapter explains how to operate the 5760 VC and how to make a call. It
includes the following sections:
2.1 Starting the 5760 VC
Make sure the system is set up, the TV monitor is on, and the cables are connected
properly. See “Setting Up the Basic Components” on page A-1.
É To start up the 5760 VC
1. On the back of the Main Unit, press the PWR button on, marked (I).
2. Wait until the Guide Screen appears, containing the local video image.
The local video appears in the full-screen for several seconds.
Next, a new screen advises you to wait.
Then the Guide Screen appears, and the 5760 VC is ready to make and
receive calls.
If the Guide Screen does not appear after 3 minutes from th e time you started
the system, see Chapter 12, “Troubleshooting”.
Mitel Networks 5760 VC User’s Guide 2-1
Guide Screen
Chapter 2 Getting Started
2.2 The Remote Control
Use the remote control to manage the 5760 VC . Operate the remote control within
six meters of the 5760 VC unit.
Disconnect call
Open Phone Book/
Start call
View status
Display cont rol
Arrow buttons
Zoom out
Lower volume
Access Multicast /
Multipoint control
Not used by 5760 VC
Display Main men u
Soft keys
Close dialog box
Picture in picture (PIP )
Select button
Zoom in
Raise volume
Mute audio
SPKR (left), MIC (right)
Select camera
Number pad
On-screen Help
Select preset position
Set a preset position
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S pe ed dia l
Send still image
Request still im age
Mute video
Chapter 2 Getting Started
2.3 5760 VC Screens
The 5760 VC screens provide an efficient videoconferencing environment. The
types of elements displayed by the system are:
Guide Screen
q Indicates that the 5760 VC is operational and provides
a home screen.
q <Dial>, <Menu>, <Status> and <Help> are active.
q Two sets of diagnostic icons on the Guide Screen
indicate whether the communication lines are
connected (green) or unconnected (gray):
ISDN BRI lines (1 for Model 1; up to 3 for Model 3).
LAN (IP) connection.
Dialog Boxes 5760 VC’s dialogs provide on-screen information. They
can contain checkbox options, menu options, and dataentry boxes. Press the arrow buttons to move among the
options and boxes.
Tabs Some dialogs contain various tabs, which are related sets
of categorized options.
q Press the up and down arrows to move among tabs.
q Press the right arrow to open a dialog.
q Press the left arrow to leave a dialog and move among
the tabs again.
SoftKey Guide The four colored keys located on the covered part of the
remote control are the SoftKeys.
SoftKey functions change according to the status of the
system and the displayed dial og. The SoftKey Guide at the
top of the screen indicates the current functions.
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Chapter 2 Getting Started
Active Keys Guide The Active Keys Guide on the left of the screen indicates
which buttons on the remote control are currently active.
É To display the Active Keys Guide
1. From the Main Menu, choose Options.
2. Select View Active Keys.
3. Press OK to apply the change and close the
dialog box.
2.4 Navigating in 5760 VC
Whether making videoconference calls or setting configurations, you use the
supplied remote control to navigate and enter information.
Moving Around the Menus and Dialog Boxes
To perform various functions, you must access the system’s menus and dialog
boxes. Many dialog boxes are divided into tabs (groups of related options and
configuration proper t ies). This section explains how to navi gate amon g the menu s,
dialog boxes and tabs, and how to select entries or items.
É To navigate using the remote control
Press the arrow buttons.
q To move along tabs or entries in dialog boxes, press the up and
down arrows.
q To enter a tab or an entry inside a dialog box, press the right arrow.
q To exit a tab, press the left arrow.
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Tabs
Chapter 2 Getting Started
Entries
É
To select an option
1. Navigate to the menu or checkbox option.
2. Press the Select button, located in the middle of the arrow buttons.
To deselect an option, press the Select button again.
É To close a dialog box
To apply changes and close the dialog box, press <OK>.
-or-
To close a dialog box without applying changes, press <Cancel>.
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Chapter 2 Getting Started
Entering Data
Some dialog boxes contain text boxes for ente ring data.
É To enter numbers in a text box
1. Enter numbers by pressing the number pad’s keys on the remote
control. Press the appropriate remote control key repeatedly until
the character you want appears.
É To enter alphabetical characters
1. Navigate to the box in the dialog where the data is to be entered.
2. Press the yellow KEYBOARD SoftKey on the remote control. The on-
screen keyboard appears.
If you make a mistake, press <Clear>.
On-screen Keyboard for Alphanumeric Data Entry
T o enter lower case letters, press the red LWR CASE SoftKey on the remote
control. To enter upper case letters, press the red SoftKey again.
3. Press the arrow keys to navigate to the character you want to enter.
4. Press the Select button to select the character.
If you make a mistake, select the DEL button on the on-screen keyboard.
5. Press <OK> to close the keyboard. The characters you selected are entered
in the dialog box.
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Chapter 2 Getting Started
2.5 Starting a Videoconference from the Manual Dialer
Numbers dialed in the Manual Dialer are not stored in the Phone Book. It is more
efficient to store frequently repeated destinations in the Phone Book. See “Adding
New Phone Book Entries” on page 3-3.
Before Calling
Before you start a video conference , you can mute the m icrophone to e nsure that the
other side does not overhear a local discussion before you notice that the
connection is made. See “Adjusting the Volume” on page 5-13.
Calling Through the Manual Dialer
To open the Manual Dialer, press any number button when the screen is clear of
dialog bo xes.
É To dial through the Manual Dialer
1. To dial a number, press the buttons on the Number Pad.
The Manual Dialer dialog box appears, with the previously-used
tab (LAN or ISDN ) open. The numbers that you press appear in
the box of this tab.
Press the left
arrow to enter
the tabs and
then press the
up or down
arrow
2. If you want to dial through a connection (ISDN or LAN) other than the
one automatically opened, press the left arrow to enter the tabs and then
press the up or down arrow.
3. To make a LAN call, see “Starting a Videoconference Call over IP
(Network Connection)” on page 2-8. To make an ISDN call, see “Starting
a Videoconference Call over ISDN Lines” on page 2-9.
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Chapter 2 Getting Started
Starting a Videoconference Call over IP (Network Connection)
To dial the remote party through a LAN connection, open the LAN tab.
LAN tab
Enter an IP address,
DNS name, or User
Number
Press the right arrow
button to select the
maximum band widt h
Manual Dialing Over a LAN
É To dial through the LAN connection
1. Enter the IP Address, DNS name or User Number of the party.
IP Address Example: 123.123.123.123
DNS Name Example: john.bestcorp.com
Statio n Name Example: HeadOffice
User Number Example: 102
2. Navigate to the Bandwidth value and press the right arrow button until
the maximum bandwidth that you want for this call appears.
3. Press <Dial> to dial the number.
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