Mitel 220, SUPERSET420 User Manual

USER GUIDE

MITEL 200

SUPERSET 420

Rev. 2/02

TO ANSWER AN INCOMING CALL

☎ Lift handset of ringing telephone

or

☎ Press flashing line button

TO PLACE AN OUTGOING CALL

☎ Dial outside access code [9]
☎ Dial number you wish to call

TO PLACE AN INTERNAL CALL

☎ Dial extension number

TO PLACE A CALL ON HOLD

☎ With a call on the line, press HOLD

To reconnect with caller:

☎ Press the flashing line button

TO PICK UP A CALL ON HOLD AT ANOTHER EXTENSION

☎ Lift handset or press SPEAKER
☎ Press HOLD PICK UP
☎ Dial extension number of where caller is on hold

TO PICK UP A CALL RINGING AT ANOTHER EXTENSION

☎ Lift handset or press SPEAKER
☎ Press RING PICK UP
☎ Dial extension number of ringing telephone

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TO TRANSFER A CALL

☎ With a call on the line, press TRANS/CONF
☎ Dial destination extension number
☎ Announce call (if desired)
☎ Press RELEASE to transfer call

or

☎ Press CANCEL to return to caller

TO PLACE YOUR PHONE IN DO-NOT-DISTURB

☎ Press DO NOT DISTURB button

(The line appearance for the key turns on)

TO CANCEL

☎ Press DO NOT DISTURB button

(The line appearance for the key turns off)

TO CONFERENCE CALL

☎ With a call on the line, press TRANS/CONF
☎ Dial second party (internal or external)
☎ Press TRANS/CONF to bring all parties together

Options before conferencing:

TRADE to switch between split parties
SPLIT to split conference

TO INITIATE A CALLBACK

☎ If you dial an extension and receive a busy signal or

no answer, press CALL ME BACK

(Your phone will ring you back when that extension becomes
available. After you pick up your ringing telephone, the system
will call the extension you wanted to call back.)

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