Miele W 970 User Manual

Operating instructions for Washing machine W 970
It is essential to read these
operating instructions before installing or using the machine, to avoid the risk of accident, or damage to the machine. M.-Nr. 04 947 080
Q\

Caring for our environment

Caring for our environment
Disposal of the packing material
The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be recycled. Rather than just throwing these materials away, please ensure they are offered for recycling.
Disposal of your old appliance
Old appliances contain materials which can be recycled. Please contact your dealer, your local waste collection centre or scrap merchant about poten­tial recycling schemes. Ensure that the appliance presents no danger to child­ren while being stored for disposal. See the appropriate advice in the “Warning and safety instructions”.
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Contents
Contents
Caring for our environment
Disposal of the packing
material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Guide to the machine
General view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Warning and safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to wash correctly
Brief guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
To start a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
After washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adding or removing washing after programme start. . . . . . . . . . . . . . . . . . . . . . . 17
Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . interruption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . alteration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . Skipping a programme stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adding detergent
It is important to dispense the correct amount, because . . . . . . . . . . . . . . . . . . . 19
Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Fabric conditioners, texturisers, liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Automatic fabric conditioners, texturisers, or liquid starch . . . . . . . . . . . . . . . 21
Separate fabric conditioner or texturiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Starching separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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Contents
Programmes
Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Additional options
Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
"Without final spin". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
"Rinse hold" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Electronic programme locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Programmable functions
A = Maximum water level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
B = Water plus system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
C = Activating the i compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
D = Soak time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
E = Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F = Top-up rinse for Cottons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
G = Memory function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Programming and storing in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
1. Selecting programming mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2. Selecting a programmable function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3. To activate or deactivate a programmable function. . . . . . . . . . . . . . . . . . . 33
4. Storing the programmable function in memory . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning and care
Cleaning the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Extra cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cleaning the detergent dispenser drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning the fluff (drain) filter and pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
To clean the water inlet filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To clean the filter in the union in the open end of the inlet hose: . . . . . . . . . . . 38
To clean the filter in the water inlet valve: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Contents
Problem solving guide
What to do, if . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Opening the drum door in the event of a power failure . . . . . . . . . . . . . . . . . . . . . 43
After sales service
Customer contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Future updates (PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installation
Installation surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing the transit fitting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Screwing out and adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Building under . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Washer and Dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connection to water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connection to the drainage system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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Guide to the machine

Guide to the machine
General view
1 Electric supply cable
2 Inlet hose (able to withstand press-
ures of at least 70 bar)
3 Flexible drain hose (with detachable
swivel elbow)
4 Detergent dispenser drawer
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5 Facia panel with controls
6 Door
7 Access panel for drain pump, drain
filter and emergency door release
8 Four height adjustable feet
Control panel
Guide to the machine
b “I-ON / 0-OFF” button
To switch the machine ON or OFF or to interrupt a programme.
c “Door” button
opens the machine door.
d “START” button
starts the wash programme.
e Button for additional f unctions
Indicator light on = selected Indicator light off = not selected
f “Spin” button
for Spin speed, Rinse hold and With­out final spin.
g Indicator light
shows the selected spin speed.
h Programme selector
Can be turned clockwise and anti­clockwise.
The ring display goes out in the following circumstances: – if a few minutes after the final spin no
programme selection or programme start has been selected.
– a few minutes after the programme
has ended.
i Programme sequence indicator
lights
j Check lights
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Warning and safety instructions
Warning and safety instructions
Read the operating instructions be­fore using this machine for the first time. They contain important infor­mation about the safety, use and maintenance of the machine. This way you will avoid the risk of acci­dents and damage to the machine. Keep these operating instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner of the machine.
Correct usage
Only use the washing machine to
wash items which are specified by the manufacturer to be machine-wash­able on the wash-care label, and tex­tiles composed of hand-washable wool or wool blend fabrics as well as satin, lace, silk and other hand-washable gar­ments. Any other applications may be dan­gerous. The manufacturer is not liable for damage resulting from improper use or operation.
This appliance should not be oper-
ated by children. Supervise its use by the elderly or infirm.
Technical safety
Before setting up the machine,
check it for any externally visible damage. Do not install and use a dam­aged machine.
Before connecting the machine,
ensure that the connection data on the data plate (fusing, voltage and fre­quency) match the mains electricity
supply. If in any doubt, consult a quali­fied electrician.
The electrical safety of this ap-
pliance can only be guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations. It is most import­ant that this basic safety requirement is regularly tested by a qualified electri­cian. The manufacturer cannot be held re­sponsible for the consequences of an inadequate earthing system (e.g. elec­tric shock).
Do not connect the appliance to
the mains electricity supply by an extension lead. Extension leads do not guarantee the required safety of the appliance (e.g. danger of overheating).
The machine is built in accordance
with current safety requirements. Unauthorised repairs could result in un­foreseen dangers for the user, for which the manufacturer cannot accept responsibility. Repairs should only be undertaken by a Miele approved engineer. Ensure current is not supplied to the ap­pliance while maintenance or repair work is being carried out.
The machine is only completely iso-
lated from the electricity supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn.
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Warning and safety instructions
The best materials are used in the
manufacture of this machine, and every care is taken to check all parts. However, with time, deterioration of parts can occur, especially with such components as hoses, giving rise to leaks. Check the hose regularly for signs of wear, and change in good time, to avoid leaks and subsequent damage.
Faulty components must only be
exchanged for Miele original spare parts. Only when these parts are fitted can the safety standards of the ma­chine be guaranteed.
Use
Do not install your washing ma-
chine in rooms where tempera­tures below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control sys­tem may be impaired at temperatures below freezing point.
In countries where there are areas
which may be subject to infesta­tion by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all times. Any dam­age which may be caused by cock­roaches or other vermin will not be covered by the appliance guarantee.
Before using the machine for the
first time, check that the transit fit­ting at the rear of the machine has been removed (see section on "Installa­tion"). During spinning, a transit fitting which is still in place may result in dam­age to both the machine and adjacent furniture or appliances.
Turn off the stopcock if the ma-
chine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vi­cinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it. Other­wise this will result in flooding.
Take care to ensure that foreign
objects (e.g. nails, needles, coins, paper clips, etc.) do not find their way into the machine with the washing (e.g. in pockets). Foreign objects can dam­age components of the machine, which in turn can result in damage to the washing.
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Warning and safety instructions
If the correct amount of detergent
is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive de­scaling agents and strictly observe the instructions. Consult the Miele Cus­tomer Service Department.
Textiles which have been pre-
treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
Never use solvent based cleaning
agents in this machine, as this may result in damage to component parts and create toxic fumes. Such deter­gents also pose a fire and explosion ha­zard.
Only use dyes specified by the
manufacturer as being suitable for use in a washing machine. Always ob­serve the manufacturer’s instructions carefully.
Always make sure the drum is sta-
tionary before reaching in to remove washing. Reaching into a mov­ing drum is extremely dangerous.
Accessories
Accessory parts may only be fitted
when expressly approved by Miele. If other parts are used, guaran­tee, performance and product liability claims may be invalidated.
Disposal of your old machine
Before discarding an old machine
unplug it. Render the plug useless. Cut off the cable directly behind the ap­pliance to prevent misuse.
Dye removers may contain sulphur
compounds which cause damage such as corrosion. Do not use dye removers in this machine.
For machines with a ’porthole’
door, remember that the porthole glass will be hot when washing at very high temperatures. Do not let children touch it.
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Washing environmentally and economically
Washing environmentally and economically
– Water consumption and energy
usage are determined by the size of the load. Load to the maximum rec­ommended for the programme se­lected.
– The washing times can vary con-
siderably due to the automatic load adjustment feature. Depending on the amount of the load, the main wash may be shortened and one rinse omitted.
– Use the Mixed Wash poly/cottons
programme or the Quick Wash pro­gramme for smaller amounts of laundry.
– To save energy wash normally and
lightly soiled laundry at lower tem­peratures. The 95°C Cottons pro­gramme is probably only needed in exceptional circumstances, e.g. for oil based stains or where a very hot wash is required.
– Use the "Short" wash option for nor-
mally or very lightly soiled laundry.
– Do not exceed the amounts of deter-
gent which may be recommended by the manufacturer on the packa­ging.
– Reduce the amounts of detergent
with smaller loads, (e.g. with a half load, approx. one third less deter­gent).
– Select the highest suitable spin
speed in the wash programme when tumble drying afterwards.
– A main wash (programme without
pre-wash) is sufficient to clean nor­mally soiled laundry.
– By using the additional option “Soak”
you can select a lower temperature in the main wash.
– Use the additional option "Soak" in-
stead of “Pre-wash" with heavily soiled laundry. If “Soak” is followed immediately by a main wash the same suds are used.
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Before using for the first time
Before using for the first time
Before using the machine for the first time ensure that it is correctly in­stalled and connected. See the rele­vant section under "Installation". Also check that the fluff filter is securely tightened. Otherwise there is a risk of water leakage during use.
For safety reasons spinning is not possible until the machine has been prepared for using for the first time. To activate the spinning function you must run a wash programme laundry).
This also activates the ball valve. The ball valve prevents detergent escaping from the suds container into the sump during a wash programme, thus mak­ing maximum use of the detergent.
without any
The wash programme must be run out detergent. Using detergent could result in an ex­cessive build-up of foam.
Turn on the stopcock.
Press the "I-ON/0-OFF" button in.
Turn the programme selector to "COTTONS 40°C".
Press the "START" button.
When this programme has finished your washing machine is ready for using for the first time.
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with-

How to wash correctly

How to wash correctly
Brief guide
The headings numbered (1,2,3,...) show the operating sequence and can be used as a brief guide.
Before washing
1 Prepare the wash load.
Dark textiles often contain excess dye and should be washed separately sev­eral times before being included in a mixed load.
Delicate textiles should be washed sep­arately in a delicates programme (use a washing bag where appropriate).
Do not wash any items in this machine which are specified by the manufac-
turer as non-machine washable on
the care label. (h symbol)
Pre-treat the laundry
Badly soiled areas, e.g. collars and cuffs, and water soluble stains can be pre-treated with bar soap, liquid deter­gent or detergent mixed into a solution or paste.
With particularly stubborn stains ask your dry cleaner for advice. Do not used solvent-based cleaning agents in this machine.
Empty all pockets.
Foreign objects (e.g. nails, coins, paper clips, etc.) can cause dam­age to textiles and components in the machine.
Sort the laundry
Most garments have a textile care label in the collar or side seam. Sort the washing by care label symbols. (See Programmes - Care symbols for their explanation).
Curtains:
Remove lead weights and strips or place in a laundry bag.
Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar stiffeners, etc. should be removed or sewn in.
– Knitted garments, trousers and
jeans, T-shirts and sweat shirts:
Turn inside out, if recommended by the manufacturer.
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How to wash correctly
2 Press the Door button.
3 Load the drum.
Unfold washing and load loosely in the drum. To achieve best results it is ad­visable to make up mixed loads consist­ing of both large and small items. This improves the washing effect and helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning.
Overloading reduces the wash result and causes more creasing.
Maximum load weights are noted below:
COTTONS . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS . . . . . 1.0 kg
WOOLLENS
QUICK WASH . . . . . . . . . . . . . . 2.5 kg
MIXED WASH (Poly/Cottons) . . . 3.0 kg
/ . . . . . . . . . . . . . 1.0 kg
To start a programme
7 Press in the “I-ON/0-OFF button.
– The programme selector should be
pointing to Finish, the indicator light "Anti crease/Finish" is lit up in the sequence display.
8 Turn the programme selector
to the programme required
See section Programmes, Programme survey”.
4 Shut the door with a light swing
but do not slam it. Do not push on the door to shut it.
Make sure that there is no obstruction between the drum door and seal.
5 Open the stopcock.
6 Add detergent.
See section on “detergent” for details.
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How to wash correctly
9 Select any additional
option required.
Press the relevant button.
Indicator light on = selected Indicator light off = not selected
An additional option that has been se­lected can be de-selected by pressing the button.
0 Select a spin speed
Press the “Spin” button enough times until the indicator light for the required end spin speed lights up.
In some programmes the maximum spin speed is limited. The machine will not allow a higher spin speed to be se­lected. (see section on "Programmes").
Memory-Function
If the last time a programme was run an additional option or different spin speed was selected, the machine will have stored this information in its memory.
The next time that programme is se­lected the machine offers the additional option and / or spin speed already stored in memory.
! Press the "Start" button.
The programme now starts.
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How to wash correctly
After washing
§ Press the Door button.
~ Press and release the I-On/0-Off
button.
$ Remove the washing.
Only remove washing from the ma­chine once the drum has stopped turning, otherwise you may seriously injure yourself.
% Check the folds in the door seal
for any small articles e.g. buttons which might be lodged there.
& Close the stopcock.
/ Close the dr um door.
Otherwise there is a danger of objects being placed inadvertently in the drum. If these remained unnoticed and were washed in the next load, they could damage the washing.
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How to wash correctly
Adding or removing washing after programme start
Washing can be added or removed after the programme has already started, when using the following pro­grammes.
COTTONS
MINIMUM IRON
WOOLLENS
QUICK WASH
Starch
MIXED WASH
Press the“Door” button and hold it until the door springs open.
Add or remove items
Shut the door.
The programme will automatically con­tinue.
– Apart from some exceptional cases
the door can be opened during all
sections of COTTONS, WOOL-
LENS, QUICK WASH, Starch and MIXED WASH - Poly/Cottons (high
cotton percentage) programmes.
/
General exceptions: The door cannot be opened when:
the suds temperature is above 55°C.
the additional option Water plus
has been selected,
programme locking is switched on,
the programme has reached the
Final spin" stage.
With MINIMUM IRON and
MIXED WASH - Poly/Cottons (high
polyester percentage) the door can be opened during the main wash with some exceptions.
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