Miele W 937 wps Operating Instructions Manual
Operating instructions
for Washing machine
W 937
WPS
It is essential to read these
operating instructions before
Q
installing or using the machine, to
avoid the risk of accident, or damage
to the machine. M.-Nr. 04 610 490
Contents
Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warning and Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparation for use
Help to protect our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Operation
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to wash correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
To change a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adding or removing washing after programme start. . . . . . . . . . . . . . . . . . . . . . . 15
Adding detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Fabric conditioners/starch formulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Delay start/time left display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Maintenance
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Programmable functions
Programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Techni cal Dat a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Contents
2
Guide to the machine
1 Electric supply cable
2 Inlet hose with "Waterproof" system
3 Flexible drain hose (with detachable
swivel elbow)
4 Detergent dispenser drawer
5 Facia panel with controls
6 Drum door
7 Access panel for drain pump and filter
8 Four height adjustable feet
9 Access panel for energency door re-
lease and emptying
Guide to the machine
3
b "I-On/O-Off" button
c "Door" button
d CHECK LIGHTS
e Touch pads for PROGRAMMES
f Touch pads for ADDITIONAL
OPTIONS
g TEMPERATURE DISPLAY and
“$” and “>” touch pads.
Detergent dispenser drawer
Compartment i Pre-wash
Compartment j main wash
Compartment p (with extra lid)
for fabric conditioner or
liquid starch formulation
h SPIN SPEED display
with “$” and “>” touch pads
i PROGRAMME SEQUENCE display
with “*” touch pad.
j "TIME" display
k “START” touch pad
l Delay start d touch pad
with “$” and “>” touch pads
Guide to the machine
4
Warning and Safety Instructions
Read the operating instructions before using this machine for the first
time. They contain important information about the safety, use and
maintenance of the machine. This
will avoid the risk of accidents and
damage to the machine.
Keep these operating instructions in
a safe place and ensure that new
users are familiar with the content.
Pass them on to any future owner of
the machine.
Correct usage
Only use the washing machine to
wash items which are declared by
the manufacturer to be machine-washable on the wash-care label.
Any other applications may be dangerous. The manufacturer is not liable
for damage resulting from improper
use or operation.
This appliance should not be oper-
ated by children. Supervise its use
by the elderly or infirm.
Technical safety
Before setting up the machine,
check it for any exernally visible
damage.
Before connecting the machine, en-
sure that the connection data on
the data plate (fusing, voltage and frequency) matches the mains electricity
supply. If in any doubt, consult a qualified electrician.
The electrical safety of this ma-
chine can only be guaranteed
when continuity is complete between
the machine and an effective earthing
system which complies with local and
national regulations. It is most important that this basic safety requirement is
regularly tested by a qualified electrician.
The manufacturer cannot be held responsible for the consequences of an
inadequate earthing system.
For safety reasons do not operate
this appliance on an extension
cable. Danger of overheating.
The machine is built in accordance
with current safety requirements.
Unauthorised repairs could result in unforeseen dangers for the user, for
which the manufacturer cannot accept
responsibility. Repairs should only be
undertaken by a Miele approved engineer.
The machine is only completely iso-
lated from the electricity supply
when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn.
Warning and Safety Instructions
5
The Miele "Waterproof system" protects from water damage provided
the following conditions have been met:
– the machine is correctly plumbed in
and connected to the electricity supply.
– if a fault has been identified, the ma-
chine must be examined by a competent person before further use and
repaired if necessary.
Faulty components must only be
exchanged for Miele original spare
parts. Only when these parts are fitted
can the safety standards of the machine be guaranteed.
If the connection cable is dam-
aged it must be replaced by a special Miele cable.
Use
Do not install your washing ma-
chine in rooms where temperatures below freezing may occur.
Frozen hoses may burst under pressure. The reliability of the electronic control system may be impaired at temperatures below freezing point.
In countries where there are areas
which may be subject to infestation by cockroaches or other vermin,
pay particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be
covered by the appliance guarantee.
Before using the machine for the
first time, check that the transit fitting at the rear of the machine has
been removed (see section on "Installation"). During spinning, a transit fitting
which is still in place may result in damage to both the machine and adjacent
furniture or appliances.
Turn off the stopcock if the ma-
chine will be left for any length of
time (e.g. holiday), especially if there is
no floor drain (gully) in the immediate vicinity.
Flooding danger.
If hooking the drain hose into a
wash basin, check that the water can
drain off quickly enough to prevent the
sink from overflowing.
Make sure the drain hose is secure, so
that the force of the water flowing out of
the hose does not dislodge it. Otherwise this will result in flooding.
Take care to ensure that foreign ob-
jects (e.g. nails, needles, coins,
paper clips, etc.) do not find their way
into the machine with the washing (e.g.
in pockets). Foreign objects can damage components of the machine, which
in turn can result in damage to the
washing.
Warning and Safety Instructions
6
If the correct amount of detergent
is dispensed, the machine should
not need to be descaled. If, however,
you do wish to descale the machine
only use proprietary non-corrosive descaling agents and strictly observe the
instructions. Consult the Miele Customer Service Department.
Textiles which have been pre-
treated in solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
Never use solvent based cleaning
agents in this machine, as this may
result in damage to component parts
and create toxic fumes. Such detergents also pose a fire and explosion hazard.
Only use dyes specified by the
manufacturer as being suitable for
use in a washing machine. Always observe the manufacturer’s instructions
carefully.
Dye removers may contain sulphur
compounds which cause damage
such as corrosion to the machines. Do
not use dye removers in this machine.
For machines with a ’porthole’
door, remember that the porthole
glass will be hot when washing at very
high temperatures. Do not let children
touch it during a hot wash programme.
Always make sure the drum is sta-
tionary before reaching in to
remove washing. Reaching into a moving drum is extremely dangerous.
This machine is intended for do-
mestic use, and the guarantee is
on this understanding. If the machine is
used in a commercial environment, the
user is responsible for ensuring conformity to all relevant regulations.
Accessories
Accessory parts may only be fitted
when expressly approved by
Miele. If other parts are used, guarantee, performance and product liability
claims may be invalidated.
Disposal of your old machine
Before discarding an old machine
unplug it. Render the plug useless.
Cut off the cable directly behind the appliance to prevent misuse.
Warning and Safety Instructions
7
Help to protect our environment
Disposal of the packing
material
The transport and protective packing is
mostly manufactured from the following
recycled or re-useable materials:
– corrugated paper/card
– polystyrene - CFC-free
– untreated surplus wood
– chipboard, contains no phenolic
resins
– polyethylene foil (PE)
– packaging straps: polyropylene (PP)
Rather than just throwing these ma-
terials away, please take them to the
nearest local authority collection point
for specific waste.
Disposal of your old machine
Old machines may contain material
which can be reclaimed or recycled.
Please contact your dealer, your local
waste collection centre or scrap merchant about potential recycling
schemes.
Ensure that the machine presents no
danger to children while being stored
for disposal.
See the appropriate section in the
Warning and Safety instructions.
Help to protect our environment
8
Washing environmentally and economically
Caring for the environment means saving water, energy and detergent when
washing but without compromising on
results.
The key to a good wash result is finding
the best combination of amount of
detergent, temperature, length of programme and the machine’s technology.
If necessary, some programmes take
longer to achieve this effect. With the
"Hydromatic" system, the drum can revolve at different speeds. Longer and
slower action together with pauses for
steeping, work towards a good result.
The automatic load control facility ensures the correct water level for the
type of fabric and laundry load being
washed. Sometimes it even appears
that there is no water in the drum.
Normally, main wash is sufficient for a
clean result, so a pre-wash is not automatically included in the programmes.
If it is wanted, a simple press on the
pre-wash selector includes it.
Economy tips
To help you wash most economically,
remember the following tips:
– The automatic load control facility
allows you to wash individual loads
of between 1 and 5 kg. Ideally wash
with the maximum load specified for
each programme. This uses the energy to the best advantage.
– Only use the correct amount of deter-
gent required for the water hardness
level in your area, according to the
detergent manufacturer’s recommendations.
– If washing is not heavily stained, se-
lect a lower temperature setting than
indicated on the wash care label but
do not additionally select "Short".
– Use the "Short wash" option for wash-
ing that is only very lightly soiled, but
do not additionally reduce the temperature.
– Using the additional "Soak" option
allows you to reduce the temperature used in the main wash.
Washing environmentally and economically
9
How to wash correctly
The headings numbered (
1,2,3,...)
show the operating sequense and can
be used as a brief guide.
Before washing
1 Prepare the wash load
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc) can cause damage
to textiles and components in the
machine.
Sort the washing
Most garments have a textile care label
in the collar or side seam. Sort the
washing by care label symbols. (See
the Section on these symbols for their
explanation).
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain excess dye
and should be washed separately several times before being included in a
mixed load.
Delicate textiles should be washed separately in a delicates programme.
Any loose wiring in bras etc., should be
removed or sewn in.
Only wash textiles made from wool or
wool mixtures if the textile care label
states that they are suitable for machine washing.
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains can be
pre-treated with bar soap, liquid detergent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use solvent based cleaning
agents in this machine.
2 Open the door by pressing on the
"Door" button.
How to wash correctly
10
3 Load the drum.
Unfold washing and load loosely in the
drum. To achieve best results it is advisable to make up mixed loads consisting of both large and small items.
This improves the washing effect and
helps distribute the load evenly to keep
the machine stable and reduce the
noise level during spinning.
Overloading reduces the wash result
and causes more creasing.
Maximum load weights are noted
below:
COTTONS . . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON. . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS . . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . . 2.5 kg
Curtains:
Remove lead weights and strips or
place in a laundry bag.
Any loose wiring in bras etc., should be
removed or swen in.
Woollens, knitted garments and jeans:
Turn inside out, if the manufacturer recommends it.
3 Close the drum door.
Make sure that there is no obstruction
between the drum door and seal.
4 Open the stopcock.
5 Add detergent.
See Section on Detergent for details.
To start a programme
1 Press the I-ON/0-OFF button.
2 Select the required basic
programme.
See page 13 for details of the Memory
function.
3 Select an additional option
if required.
For a delayed start, see Section on the
"Delay start" and "time left display" for
details.
4 Select the temperature by
pressing the “$” or “>” touch
pad beneath the temperature
display.
5 Select the spin speed by
pressing the “$” or “>” touch
pad beneath the spin display.
6 Press the START button.
How to wash correctly
11
After washing
1 Press the “Door” button.
2 Remove the washing.
Only remove washing from the machine once the drum has stopped
turning, otherwise you may seriously injure yourself.
3 Check the folds in the door seal
for any small articles e.g. buttons
which might be lodged there.
Make sure the drum is empty, items
left behind could shrink, or discolour other items in the next wash.
4 Close the drum door .
Otherwise there is a danger of objects
being placed inadvertently in the drum.
If these remained unnoticed and were
washed in the next load, they could
damage the washing.
5 Press the I-ON/0-OFF button.
How to wash correctly
12
Memory-Function
As soon as the basic programme has
been selected, the indicator lights for
the ADDITIONAL OPTIONS, TEMPERATURE and SPIN SPEED set the last
time this programme was used automatically illuminate.
To run the programme with the selections already shown:
Press the START button.
To cancel or change any of the selections retained in the memory and displayed:
– ADDITIONAL OPTIONS - to cancel,
press on the illuminated touch pad;
to change, press on the touch pad
for the option required.
– SPIN - press the spin “$” or “>”
touch pad .
– TEMPERATURE - press the tempera-
ture “$” or “>” touch pad.
The additional options, temperature
and spin speed can only be selected within the permitted range of
the basic programme chosen.
Note:
If a touch pad is pressed which is not
accepted by the basic programme, the
indicator light will go out when the
touch pad is released (if selecting an
additional option), or the command will
be completely ignored (if selecting a
temperature and spin speed).
How to wash correctly
13
To change a programme
Changing a programme once
started:
Changing a basic programme once
started:
This is only possible by starting again
completely.
Switch the machine off and then on
again and select a new programme.
Changing additional options, temperature and spin speed:
This can be done if the change is compatible with the basic programme.
Exception: If the programme locking
child safety feature has been set,
changes are only possible by starting
again.
To skip a programme stage:
Press the “*” touch pad when the
programme reaches the stage you
want to skip:
The programme will then continue in
the next programme stage. The corresponding segment in the programme
sequence display illuminates.
To repeat a programme stage:
Switch the machine off and on again.
Select the programme.
Press the “START” button.
Keep pressing the “*” touch pad
until the programme stage to be repeated has been reached.
To change a programme
14
Adding or removing washing after programme start
Washing can be added or removed
after the programme has already
started, when using the following programmes:
– COTTONS
– MINIMUM IRON
– QUICK WASH 40°C
Press the "Door" button in and hold it
until the door springs open.
– In the SEQUENCE display the seg-
ment for the relevant programme is il-
luminated.
Add or remove items.
Shut the door.
– The programme continues.
COTTONS and QUICK W ASH 40°C
The door can be opened in the following programme stages:
– Soak
– Pre-wash
– Main wash, but only if the suds tem-
perature is less than 55°C.
Please note that the door can only be
opened when the suds temperature is
less than 55°C.
QUICK W ASH
The door can be opened during the following programme stage:
– Main wash
Washing cannot be added later if using
the following additional options or programmable functions:
– “Water plus" (the water level is in-
creased)
– Programme lock (e.g. to prevent
children from opening the door during the wash process).
Adding or removing washing after programme start
15
Adding detergent
All modern detergents produced for
automatic washing machines are suitable, including liquid, compact (concentrated) and special application
detergents. Use dispensing aids, e.g.
balls, if these are supplied with the
detergent. Woollens and knitwear containing wool mixtures should be
washed using a detergent specifically
designed for washing woollens.
Amounts of detergent are recommended on the packaging. The right
amount to dispense will depend on the
following:
– The quantity of the washing.
– The water hardness level (check with
your local water supplier).
– The level of soiling.
Water Hardness
Hardness
range
Type of
water
(hardness)
Total
hardness
(mg/l)
°dH
(German)
I soft 0 - 130 0° - 7°
II medium 130 - 250 7° - 14°
III hard 250 - 380 14° - 21°
IV very hard over 380 over 21°
It is important to dispense the
correct amount, because...
...too little has the following results:
– The washing will not be properly
clean and will in time become grey
and hard to the touch.
– Greasy particles cling to the washing.
– Lime deposits on the heater ele-
ments.
...too much results in the following:
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
Water is taken in through compartment
i in the pre-wash.
Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed (e.g. in
very hard water areas), the Customer
Service Engineer can adjust the machine so that water and detergent can
also be taken into the main wash
through compartment i.
W a ter Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges II-IV. Dispense according to the amount specified on the
packaging. First add detergent and
then the water softener.
Use a quantity of detergent as for soft
water.
If you wash using several components
(e.g. special application detergents),
we recommend dispensing the agents
into compartment j in the following
order:
1. Detergent
2. Water softener
3. Stain salts
This way the agents are distributed
more efficiently.
Adding detergent
16
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