Meridian America M2616, M2008HF, M2008 User Manual
Meridian Digital
Telephones
M2008/M2008HF
M2616
Nortel Knowledge Network
User Guide
ITG Edition
Contents
Contents
Introducing your Meridian Digital Telephone 1
Meridian Digital Telephones .............................................. 1
M2616 ............................................................................... 1
M2008/M2008HF .............................................................. 2
Selection a position for your Meridian Digital Telephone ........... 3
Parts of your Meridian Digital Telephone .......................... 4
Your telephone’s display 6
Idle screen format ............................................................. 5
Calling party information ................................................... 5
Display options ................................................................. 5
Using Display Options ...................................................... 6
Your Telephone’s features 9
Initiating Calls ................................................................... 9
To call using the dial pad .................................................. 9
Answering Calls .............................................................. 10
Placing a call on hold ...................................................... 10
Call Transfer ................................................................... 11
On-hook dialing .............................................................. 12
Predial ............................................................................ 12
Last Number Redial ........................................................ 13
Handsfree ....................................................................... 13
Making a Call 15
Auto Dial ......................................................................... 15
Ring Again ...................................................................... 15
Speed Call ...................................................................... 16
System Speed Call ......................................................... 17
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Contents
Stored Number ............................................................... 18
Hot Line .......................................................................... 19
Voice Call ........................................................................ 19
Receiving a call 20
Call Pickup ...................................................................... 20
Timed Recall Reminder .................................................. 21
Automatic Answerback ................................................... 21
During a call 22
Call Transfer ................................................................... 22
Timed Reminder Recall .................................................. 22
Call Park ......................................................................... 23
Meridian Display ............................................................. 25
While you are away from your desk 26
Call Forward ................................................................... 26
Call Forward - Internal .................................................... 27
Remote Call Forward ...................................................... 28
Call Forward Destination Deactivation ............................ 30
Intercom .......................................................................... 30
To talk with more than one person 31
Conference ..................................................................... 31
Selectable Conferee Display and Disconnect ................. 32
Group Call ...................................................................... 33
Call Join .......................................................................... 34
Privacy Release .............................................................. 34
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Contents
Working without interruption 35
Call Forward ................................................................... 35
Make Busy ...................................................................... 36
Options 37
Your Telephone’s Control 38
Terms you should know 39
Flexible Feature Codes (FFCs) 40
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Contents
Introducing your Meridian Digital Telephone
Introducing your Meridian Digital Telephone
This guide introduces you to your new Meridian Digital Telephone. It provides
you with a description of the controls, and a description of the features that are
available to you.
Meridian Digital Telephones
There are two basic models of the Meridian Digital Telephone and the following
are features of each type:
M2616
Handsfree
On-Hook Dialing
Message Waiting Indicator
Wall Mount Capability
13 configurable Feature Keys
Volume Control bar for:
• Ringing Tone
• Buzz Tone
• Speaker
• Handset/Headset
• Handsfree
Support for the following set options:
• 2 x 24 Character Display
• MCA data option to provide inte-
grated voice and data transmission
• External Alerter Interface for high
ambient noise environments
• Add-on 22 configurable Feature Key
Expansion Modules (2 maximum)
• Analog Terminal Adapter (ATA) for
other analog devices through the
ATA’s RJ-11 connection.
1
Introducing your Meridian Digital Telephone
M2008/M2008HF
Handsfree (on the M2008HF only)
On-Hook Dialing
Message Waiting Indicator
Wall Mount Capability
8 configurable Feature Keys
(7 on the M2008HF)
Volume Control bar for:
• Ringing Tone
• Buzz Tone
• Speaker
• Handset/Headset
• Handsfree (M2008HF)
Support for the following set options:
• 2 x 24 Character Display
• MCA data option to provide integrated
voice and data transmission
• External Alerter Interface for high
ambient noise environments
• Analog Terminal Adapter (ATA) for
other analog devices through the ATA’s
RJ-11 connection.
2
Introducing your Meridian Digital Telephone
Selecting a position for your Meridian Digital Telephone
• On Your Desk: Your Meridian Digital
Telephone can be placed on your desk
so that it is tilted upwards making it
easier to see the display.
Desk Position (Default)
• On the wall: The wall mount lets you
attach your telephone on the wall by
rotating the base. Both Meridian Digital
Telephone models can be wall mounted.
Wall Mount
• Contact your System Administrator if
you wish to change the position of your
Meridian Digital Telephone.
3
Introducing your Meridian Digital Telephone4Your telephone’s display
Parts of your Meridian Digital Telephone
Message Waiting Light
The Message Waiting light turns on to indicate that a message has been left for you.
LCD Indicator
A steady means the feature or line is active. A flashing
means the line is on hold or the feature is being programmed.
Meridian Display Option
The Meridian Display Option, with adjustable angle and
contrast, shows you features, instructions, and incoming
call information. It attaches to the M2008/M2008HF or
M2616D.
Hold
By pressing , you can put an active
call on hold. Return to the caller by pressing
the extension key beside the flashing .
Release Key (Rls)
By pressing , you can disconnect an ac- tive
call. You may also hang up the handset. is especially
useful for disconnecting handsfree calls.
Volume Bar
Use to control the volume of the handset and the speaker.
Raise the volume by pressing the right side of the bar. Lower it by
pressing the left side.
Feature keys
You access telephone features and telephone lines with the feature
keys The keys are labeled for your convenience.
Main Extension key/Primary Directory Number (DN) key
By pressing the lower right-hand key (or lifting the handset), you can
make a call on your primary line. The telephone may also have other
line keys.
Microphone
A microphone is an integral part of the M2616 and M2008HF telephone, allowing you to have a
telephone conversation without using the handset (Handsfree calling).
The preceding figure shows the location of the control buttons on your Meridian
Digital Telephone. Please refer to the second titled Your Telephone’s Controls,
located near the back of this guide, for information on the functions performed by
each of these buttons.
Your telephone’s display
Idle screen format
The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24 Character
display module. The idle display, as shown below, gives the current date and time.
24 APR 7:45 P
When you go off hook, the time and date disappear and information about your
call is displayed.
Calling party information
When your phone rings, information about the incoming call is displayed. The
phone number and name of the person calling may appear in the display module if
this information is available.
Display options
An Additional function of the display is using it to show information when
programming various functions. By pressing the Program Key, you can scroll
through different adjustable features on your telephone. Scroll by using the
Volume Control Bar.
You may select the following adjustable features:
00 VOLUME ADJUSTMENT
01 PREDIAL RECALL
02 CONTRAST ADJUSTMENT
03 CALL TIMER ENABLE
Under each of the above possible adjustable features on your display, it will read
SELECT OR SCROLL <<< >>>. For instance, if you are displaying 03 CALL TIMER
ENABLE, you may select this feature to program it by pushing , or you may push
the right side of the volume control bar once to scroll to 04 IDLE SCREEN FORMAT or
push the left side of the volume control bar once to get 02 CONTRAST ADJUSTMENT.
Note: Additional adjustable features and screens will be displayed on telephones
equipped with the optional Meridian Communications Adapter.
04 IDLE SCREEN FORMAT
05 LANGUAGE SELECTION
07 DISPLAY DIAGNOSTICS
09 KEY CLICK
5
Your telephone’s display
Using Display Options
Volume Adjustment It is easy to adjust the volume on your on your
telephone by following these steps:
1. Press the Program Key.
2. Press then . Following by pressing
to adjust the ringing tone. Pressing
allows you to adjust the buzzer tone. Press
to adjust the speaker volume. Press to
adjust the volume of the handset and press
to adjust the volume for “handsfree” (if it is
configured.)
3. Press the Volume Control Bar on the left
to reduce the volume; press the volume
control bar on the right to increase the volume.
4. Press the Program key.
Predial Recall To display the last number predialed:
1. Press the Program Key.
2. Press then .
To dial the predialed number, press the
Program Key then Lift the handset or press
a DN Key to place the call.
Contrast Adjustment You may need to adjust how light/dark the text
is in your display depending on the tilt of your
display and the lighting in the environment
where the phone is located. Follow these
steps to make adjustments:
1. Press the Program Key.
2. Press then .
6
Your telephone’s display
3. Use the Volume Control Bar to increase or
decrease the contrast.
4. Press the Program Key.
Call Timer Enable Sometimes it is interesting to see how long we
stay on the phone with certain customers or
fellow employees. Follow these steps to enable
the call timer.
1. Press the Program Key.
2. Press then .
3. Press the Volume Control Bar to toggle
between CALL TIMER ON and CALL TIMER
OFF.
4. Press the Program Key when the desired
status is visible.
Idle Screen Format Follow these steps to determine how your idle
screen will look:
1. Press the Program Key.
2. Press then . IDLE FORMAT is
displayed along with your current selection.
3. Press the Volume Control Bar to scroll
through the various formats until you find the
one that you like best.
4. Press the Program Key.
Language Selection The Information on your display can be
displayed in one of several languages. Follow
these steps to change your display to a
different language:
1. Press the Program Key.
7
Your telephone’s display
2. Press then .
3. Use the Volume Control Bar to scroll to a
desired language.
4. Press the Program Key.
Display Diagnostics Select Display Diagnostics by following these
steps:
1. Press the Program Key.
2. Press then .
3. Scroll through the various test screens using
the Volume Control Bar.
4. Press the Program Key to set diagnostics
mode.
Key Click Follow these steps if you want to hear a tone
each time you press a dial pad key:
1. Press the Program Key.
2. Press then .
3. Press the Volume Control Bar to toggle
between KEY CLICK ON and KEY CLICK
OFF.
4. Press the Program Key when the desired
status is visible.
8
Your telephone’s features
Your telephone’s features
Your telephone system administrator assigns features to your programmable
feature keys. Whenever this guide describes a procedure that requires special
codes or passwords, ask your telephone system administrator to provide these
to you.
To use a feature, you will be instructed to press a feature key, or enter an FFC
code. You may be provided with Flexible Feature Codes (FFCs), which you will
need in order to use some features. A table is located conveniently in the back
of this guide for you to note FFCs.
Not all features are available in your area, some require additional equipment.
Initiating Calls
There are several ways to initiate a call from your Meridian Digital Telephone
depending on the model:
• Via the DN Key
To Call using the dial pad
• Via the Handsfree Mute Key
• Via the Handset
Whenever you read “lift the handset,” in this
guide, you may alternatively press a DN Key
or Handsfree Mute Key (if so equipped).
Each of these actions will give you a dial
tone.
1. Lift the handset or press a DN Key.
or
Press a DN Key if no free line is selected
automatically.
2. Dial the number.
9
Your telephone’s features
Answering Calls
When you receive an incoming call, your telephone rings and the LCD indicator
flashes.
To answer a call, perform one
of the following:
• Lift the handset.
• Press the Handsfree Mute Key (Main DN
only)
• Press the DN Key beside the flashing LCD
indicator .
Placing a call on hold
Use the hold feature to place a call on hold. An example of where hold would be
useful would be to answer a call on a second line without disconnecting from
your original call.
To place a call on hold:
To retrieve a call on hold:
10
Press Hold, The LCD indicator flashes
beside the line on hold.
The LCD indicator flashes slowly.
The caller may hear music if this is programmed on your system.
Press the DN Key beside the flashing LCD
indicator .
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