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Meridian Digital
Telephones
M2008/M2008HF
M2616
Nortel Knowledge Network
User Guide
ITG Edition
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Contents
Contents
Introducing your Meridian Digital Telephone 1
Meridian Digital Telephones .............................................. 1
M2616 ............................................................................... 1
M2008/M2008HF .............................................................. 2
Selection a position for your Meridian Digital Telephone ........... 3
Parts of your Meridian Digital Telephone .......................... 4
Your telephone’s display 6
Idle screen format ............................................................. 5
Calling party information ................................................... 5
Display options ................................................................. 5
Using Display Options ...................................................... 6
Your Telephone’s features 9
Initiating Calls ................................................................... 9
To call using the dial pad .................................................. 9
Answering Calls .............................................................. 10
Placing a call on hold ...................................................... 10
Call Transfer ................................................................... 11
On-hook dialing .............................................................. 12
Predial ............................................................................ 12
Last Number Redial ........................................................ 13
Handsfree ....................................................................... 13
Making a Call 15
Auto Dial ......................................................................... 15
Ring Again ...................................................................... 15
Speed Call ...................................................................... 16
System Speed Call ......................................................... 17
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Contents
Stored Number ............................................................... 18
Hot Line .......................................................................... 19
Voice Call ........................................................................ 19
Receiving a call 20
Call Pickup ...................................................................... 20
Timed Recall Reminder .................................................. 21
Automatic Answerback ................................................... 21
During a call 22
Call Transfer ................................................................... 22
Timed Reminder Recall .................................................. 22
Call Park ......................................................................... 23
Meridian Display ............................................................. 25
While you are away from your desk 26
Call Forward ................................................................... 26
Call Forward - Internal .................................................... 27
Remote Call Forward ...................................................... 28
Call Forward Destination Deactivation ............................ 30
Intercom .......................................................................... 30
To talk with more than one person 31
Conference ..................................................................... 31
Selectable Conferee Display and Disconnect ................. 32
Group Call ...................................................................... 33
Call Join .......................................................................... 34
Privacy Release .............................................................. 34
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Contents
Working without interruption 35
Call Forward ................................................................... 35
Make Busy ...................................................................... 36
Options 37
Your Telephone’s Control 38
Terms you should know 39
Flexible Feature Codes (FFCs) 40
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Contents
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Introducing your Meridian Digital Telephone
Introducing your Meridian Digital Telephone
This guide introduces you to your new Meridian Digital Telephone. It provides
you with a description of the controls, and a description of the features that are
available to you.
Meridian Digital Telephones
There are two basic models of the Meridian Digital Telephone and the following
are features of each type:
M2616
Handsfree
On-Hook Dialing
Message Waiting Indicator
Wall Mount Capability
13 configurable Feature Keys
Volume Control bar for:
• Ringing Tone
• Buzz Tone
• Speaker
• Handset/Headset
• Handsfree
Support for the following set options:
• 2 x 24 Character Display
• MCA data option to provide inte-
grated voice and data transmission
• External Alerter Interface for high
ambient noise environments
• Add-on 22 configurable Feature Key
Expansion Modules (2 maximum)
• Analog Terminal Adapter (ATA) for
other analog devices through the
ATA’s RJ-11 connection.
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Introducing your Meridian Digital Telephone
M2008/M2008HF
Handsfree (on the M2008HF only)
On-Hook Dialing
Message Waiting Indicator
Wall Mount Capability
8 configurable Feature Keys
(7 on the M2008HF)
Volume Control bar for:
• Ringing Tone
• Buzz Tone
• Speaker
• Handset/Headset
• Handsfree (M2008HF)
Support for the following set options:
• 2 x 24 Character Display
• MCA data option to provide integrated
voice and data transmission
• External Alerter Interface for high
ambient noise environments
• Analog Terminal Adapter (ATA) for
other analog devices through the ATA’s
RJ-11 connection.
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Introducing your Meridian Digital Telephone
Selecting a position for your Meridian Digital Telephone
• On Your Desk: Your Meridian Digital
Telephone can be placed on your desk
so that it is tilted upwards making it
easier to see the display.
Desk Position (Default)
• On the wall: The wall mount lets you
attach your telephone on the wall by
rotating the base. Both Meridian Digital
Telephone models can be wall mounted.
Wall Mount
• Contact your System Administrator if
you wish to change the position of your
Meridian Digital Telephone.
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Introducing your Meridian Digital Telephone4Your telephone’s display
Parts of your Meridian Digital Telephone
Message Waiting Light
The Message Waiting light turns on to indicate that a message has been left for you.
LCD Indicator
A steady means the feature or line is active. A flashing
means the line is on hold or the feature is being programmed.
Meridian Display Option
The Meridian Display Option, with adjustable angle and
contrast, shows you features, instructions, and incoming
call information. It attaches to the M2008/M2008HF or
M2616D.
Hold
By pressing , you can put an active
call on hold. Return to the caller by pressing
the extension key beside the flashing .
Release Key (Rls)
By pressing , you can disconnect an ac- tive
call. You may also hang up the handset. is especially
useful for disconnecting handsfree calls.
Volume Bar
Use to control the volume of the handset and the speaker.
Raise the volume by pressing the right side of the bar. Lower it by
pressing the left side.
Feature keys
You access telephone features and telephone lines with the feature
keys The keys are labeled for your convenience.
Main Extension key/Primary Directory Number (DN) key
By pressing the lower right-hand key (or lifting the handset), you can
make a call on your primary line. The telephone may also have other
line keys.
Microphone
A microphone is an integral part of the M2616 and M2008HF telephone, allowing you to have a
telephone conversation without using the handset (Handsfree calling).
The preceding figure shows the location of the control buttons on your Meridian
Digital Telephone. Please refer to the second titled Your Telephone’s Controls,
located near the back of this guide, for information on the functions performed by
each of these buttons.
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Your telephone’s display
Idle screen format
The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24 Character
display module. The idle display, as shown below, gives the current date and time.
24 APR 7:45 P
When you go off hook, the time and date disappear and information about your
call is displayed.
Calling party information
When your phone rings, information about the incoming call is displayed. The
phone number and name of the person calling may appear in the display module if
this information is available.
Display options
An Additional function of the display is using it to show information when
programming various functions. By pressing the Program Key, you can scroll
through different adjustable features on your telephone. Scroll by using the
Volume Control Bar.
You may select the following adjustable features:
00 VOLUME ADJUSTMENT
01 PREDIAL RECALL
02 CONTRAST ADJUSTMENT
03 CALL TIMER ENABLE
Under each of the above possible adjustable features on your display, it will read
SELECT OR SCROLL <<< >>>. For instance, if you are displaying 03 CALL TIMER
ENABLE, you may select this feature to program it by pushing , or you may push
the right side of the volume control bar once to scroll to 04 IDLE SCREEN FORMAT or
push the left side of the volume control bar once to get 02 CONTRAST ADJUSTMENT.
Note: Additional adjustable features and screens will be displayed on telephones
equipped with the optional Meridian Communications Adapter.
04 IDLE SCREEN FORMAT
05 LANGUAGE SELECTION
07 DISPLAY DIAGNOSTICS
09 KEY CLICK
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Your telephone’s display
Using Display Options
Volume Adjustment It is easy to adjust the volume on your on your
telephone by following these steps:
1. Press the Program Key.
2. Press then . Following by pressing
to adjust the ringing tone. Pressing
allows you to adjust the buzzer tone. Press
to adjust the speaker volume. Press to
adjust the volume of the handset and press
to adjust the volume for “handsfree” (if it is
configured.)
3. Press the Volume Control Bar on the left
to reduce the volume; press the volume
control bar on the right to increase the volume.
4. Press the Program key.
Predial Recall To display the last number predialed:
1. Press the Program Key.
2. Press then .
To dial the predialed number, press the
Program Key then Lift the handset or press
a DN Key to place the call.
Contrast Adjustment You may need to adjust how light/dark the text
is in your display depending on the tilt of your
display and the lighting in the environment
where the phone is located. Follow these
steps to make adjustments:
1. Press the Program Key.
2. Press then .
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Your telephone’s display
3. Use the Volume Control Bar to increase or
decrease the contrast.
4. Press the Program Key.
Call Timer Enable Sometimes it is interesting to see how long we
stay on the phone with certain customers or
fellow employees. Follow these steps to enable
the call timer.
1. Press the Program Key.
2. Press then .
3. Press the Volume Control Bar to toggle
between CALL TIMER ON and CALL TIMER
OFF.
4. Press the Program Key when the desired
status is visible.
Idle Screen Format Follow these steps to determine how your idle
screen will look:
1. Press the Program Key.
2. Press then . IDLE FORMAT is
displayed along with your current selection.
3. Press the Volume Control Bar to scroll
through the various formats until you find the
one that you like best.
4. Press the Program Key.
Language Selection The Information on your display can be
displayed in one of several languages. Follow
these steps to change your display to a
different language:
1. Press the Program Key.
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Your telephone’s display
2. Press then .
3. Use the Volume Control Bar to scroll to a
desired language.
4. Press the Program Key.
Display Diagnostics Select Display Diagnostics by following these
steps:
1. Press the Program Key.
2. Press then .
3. Scroll through the various test screens using
the Volume Control Bar.
4. Press the Program Key to set diagnostics
mode.
Key Click Follow these steps if you want to hear a tone
each time you press a dial pad key:
1. Press the Program Key.
2. Press then .
3. Press the Volume Control Bar to toggle
between KEY CLICK ON and KEY CLICK
OFF.
4. Press the Program Key when the desired
status is visible.
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Your telephone’s features
Your telephone’s features
Your telephone system administrator assigns features to your programmable
feature keys. Whenever this guide describes a procedure that requires special
codes or passwords, ask your telephone system administrator to provide these
to you.
To use a feature, you will be instructed to press a feature key, or enter an FFC
code. You may be provided with Flexible Feature Codes (FFCs), which you will
need in order to use some features. A table is located conveniently in the back
of this guide for you to note FFCs.
Not all features are available in your area, some require additional equipment.
Initiating Calls
There are several ways to initiate a call from your Meridian Digital Telephone
depending on the model:
• Via the DN Key
To Call using the dial pad
• Via the Handsfree Mute Key
• Via the Handset
Whenever you read “lift the handset,” in this
guide, you may alternatively press a DN Key
or Handsfree Mute Key (if so equipped).
Each of these actions will give you a dial
tone.
1. Lift the handset or press a DN Key.
or
Press a DN Key if no free line is selected
automatically.
2. Dial the number.
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Your telephone’s features
Answering Calls
When you receive an incoming call, your telephone rings and the LCD indicator
flashes.
To answer a call, perform one
of the following:
• Lift the handset.
• Press the Handsfree Mute Key (Main DN
only)
• Press the DN Key beside the flashing LCD
indicator .
Placing a call on hold
Use the hold feature to place a call on hold. An example of where hold would be
useful would be to answer a call on a second line without disconnecting from
your original call.
To place a call on hold:
To retrieve a call on hold:
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Press Hold, The LCD indicator flashes
beside the line on hold.
The LCD indicator flashes slowly.
The caller may hear music if this is programmed on your system.
Press the DN Key beside the flashing LCD
indicator .
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Your telephone’s features
Call Transfer
Use the Transfer feature to redirect a call to a third party.
To transfer a call to another number:
1. Press Transfer. The other party is on hold
and you will hear a dial tone. The LCD
indicator lights steadily.
2. Dial the DN that you want to transfer the
call to.
3. Press Transfer again, either when you
hear ringing, or after you talk privately to the
person you are transferring the call to.
The LCD indicator goes from steady to off.
If the person you are calling is
not available:
Press the DN key beside the flashing LCD
indicator . You will be reconnected with the
call.
The LCD indicator goes from flashing to
steady.
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Your telephone’s features
On-hook dialing
On-hook dialing allows you to dial a number without lifting the handset.
To use On-hook dialing:
1. Press a DN Key.
2. Upon hearing dial the dial tone, Dial the
number.
3. Lift the handset when the called party
answers or, if using handsfree, begin talking.
If the number you are calling
is busy:
or
Press Release to release the line, or Ring
Again if desired.
Predial
Predial allows you to enter and preview a number, making corrections if required, before dialing the number. Not recommended for use on telephones not
equipped with a display.
To use Predial:
1. Without lifting the handset or pressing a
DN Key, Dial the number.
2. Preview the number.
3. Use the Volume Control Bar to back-
space if you need to correct the number.
4. Press a free DN Key to dial the number.
5. Lift the handset when the called party
answers, or if using handsfree, begin talking.
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Your telephone’s features
Last Number Redial
Last Number Redial allows you to automatically redial the last number you
dialed.
To use Last Number Redial:
• Lift the handset
or
• Press Last Number Key or your Primary
DN Key.
or
for Handsfree operation:
• Press your Primary DN Key twice.
or
• Press the Handsfree Mute Key followed
by your Primary DN Key
Handsfree
If your telephone is an M2616 or an M2008HF, you can use the built-in microphone and speaker instead of the handset. At any time during a call, you can
switch to the handset by picking it up.
To use Handsfree on a call:
Press the Handsfree Mute Key
To discontinue a Handsfree call:
Press Release to end your call.
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Your telephone’s features
To mute a handsfree call:
To switch from the handset
to Handsfree:
1. Press the Handsfree Mute Key. The LCD
indicator flashes.
2. Press the Handsfree Mute Key again to
return to a two-way conversation.
1. Press the Handsfree Mute Key.
2. Replace the handset.
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Making a call: Auto Dial - Ring Again
Making a call
This chapter describes features that you can use when making a call.
Auto Dial
Auto Dial lets you dial a specific telephone number by pressing a feature key.
To store an Auto Dial Number:
1. Without lifting the handset, press Auto
Dial. The associated LCD indicator flashes
.
2. Dial the number.
3. Press Auto Dial again.
To use Auto Dial:
1. Lift the handset or press a DN Key.
2. Press Auto Dial. The stored number is
dialed automatically.
To display the Auto Dial number:
1. Press Display.
2. Press Auto Dial. The number is displayed.
Ring Again
If you receive a busy tone or the person does not answer when trying to reach
someone in your office, or in your private network, Ring Again automatically
redials that number and lets you know when that person is free, or that the
person has used his set.
To use Ring Again:
1. You dial a DN and receive a busy tone or
no answer. Press Ring Again.
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Making a call: Ring Again - Speed Call
2. Replace the handset or press Release.
When the number you want to reach is free,
or the person has reused his set, you hear
the Ring Again signal.
3. Lift the handset or press a DN Key.
4. Press Ring Again to automatically redial
the number.
To cancel Ring Again:
Press Ring Again.
Speed Call
Speed Call allows you to dial frequently-called telephone numbers using a brief
code to represent the number. The codes are one, two or three digits long (i.e.
000-999). See your telephone system administrator for a list of the Speed Call
codes.
Only a telephone that has been designated as a Speed Call Controller telephone can program the numbers to be stored.
To store a Speed Call Number:
1. Press Speed Call.
2. Dial the code to be added to the Speed
Call list.
3. Dial the access code (if required), internal,
external, or long-distance telephone number.
4. Press Speed Call again.
To change a Speed Call number:
1. Press Speed Call.
2. Dial the Speed Call code that you want to
change.
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Making a call: Speed Call - System Speed Call
To delete a Speed Call number:
To make a Speed Call:
3. Dial the new access code (if required),
internal, external, or long-distance telephone
number.
4. Press Speed Call again.
1. Press Speed Call.
2. Dial the Speed Call code that you want to
delete.
3. Press Star.
4. Press Speed Call again.
1. Lift the handset or press a DN Key.
2. Press Speed Call.
3. Dial the Speed Call code.
System Speed Call
System Speed Call lets you dial Speed Call codes and override all restrictions
on the telephone during the call. See Speed Call for more information on setting
up speed call does.
To make a System Speed Call:
1. Lift the handset or press a DN Key.
2. Press Sys Speed Call.
3. Dial the Speed Call code of the number
you want to dial.
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Making a call: Stored Number
Stored Number
The Stored Number feature allows you to store a single telephone number that
you can dial quickly. You can easily change the stored number.
To store a number when
you’re not on a call:
1. Without lifting the handset, press Stored
No.
2. Dial the number.
3. Press Stored No. again. Any number
previously stored is replaced.
To store a number when
you’re on a call:
After you dial the number, press Stored No.
To display the stored number:
To call the stored number:
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1. Press Display.
2. Press Stored No. The number is displayed.
1. Lift the handset or press a DN Key.
2. Press Stored No.
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Making a call: Hot Line - Voice Call
Hot Line
The system administrator can program a Hot Line telephone number that is
dialed automatically.
To use Hot Line:
Press Hot Line. The Hot Line number is
dialed automatically.
or
If your main DN is a Hot Line, Lift the
handset. The Hot Line number is dialed
automatically.
Voice Call
You can page another person or make an announcement through another
telephone’s speaker.
To make a voice call:
To respond to a voice call:
1. Lift the handset or press a DN Key.
2. Press Voice Call.
3. Make your announcement.
4. Replace the handset or press Release.
Your telephone rings once and you hear the
caller’s voice through the speaker. Lift the
handset or press a DN Key and begin
speaking.
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Receiving a call: Call Pickup (for Meridian 1)
Receiving a call
This chapter describes features that you can use when receiving a call.
Call Pickup
Using Call Pickup, you can answer a ringing telephone from any telephone in
your Pickup group or another Pickup Group.
To answer a ringing call in your
own Call Pickup group:
1. Lift the handset or press a DN Key.
or
To answer a ringing call in
another Call Pickup group:
or
To answer a ringing call at a
specific extension in any
pickup group:
or
2. Press Call Pickup, or enter
1. Lift the handset or press a DN Key.
2. Press Group Pickup or .
3. Dial the pickup group number of the
ringing telephone.
1. Lift the handset or press a DN Key.
2. Press DN Pickup, or enter .
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3. Dial the DN of the ringing telephone.
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Receiving a call: Timed Recall Reminder - Auto Answerback
Timed Reminder Recall
Timed Reminder Recall rings your telephone after a period of time to remind
you of a transferred call that has not yet been answered.
To use the Timed Reminder Recall:
1. Press Transfer. The call is placed on hold
and you hear a dial tone.
2. Dial the number to which you want to
transfer the call.
3. When you hear ringback tone, press
Transfer again.
If the transferred call is not answered, your
telephone rings.
To Answer a recall:
1. When your telephone rings, Lift the
handset or press a DN Key. You are con-
nected to the original caller.
2. Press Transfer to repeat the Transfer, if
desired.
Automatic Answerback
When Automatic Answerback is activated, your set automatically answers in
Handsfree mode after one ring.
This feature is not supported on the M2008/M2008HF.
To activate Automatic Answerback:
Press Auto Ans. The LCD indicator turns
on.
When Automatic Answerback is active, Calls
are not routed to your voice message
service, if provided.
To deactivate Automatic
Answerback:
Press Auto Ans again. The LCD indicator
turns off.
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During a call: Call Transfer - Timed Reminder Recall
During a call
This chapter describes features that you can use during your call.
Call Transfer
Call Transfer allows you to transfer a call to another number.
To transfer a call while on a
call:
1. Press Transfer. The call is placed on hold
and you hear a dial tone.
2. Dial the number to which you want to
transfer the call.
3. Press Transfer again, either when you
hear the ringback, or after you talk privately
to the person to whom you are transferring
the call to.
If the person you are calling is
not available:
1. Press Release.
2. Press the DN Key beside the flashing LCD
indicator .
Timed Reminder Recall
Timed Reminder Recall rings your telephone after a period of time to remind
you of a transferred call that has not yet been answered.
To use Timed Reminder Recall:
1. Press Transfer. The call is placed on hold
and you hear a dial tone.
2. Dial the number to which you want to
transfer the call.
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During a call: Timed Reminder Recall - Call Park
3. Press Transfer again or replace the
handset before the extension answers. This
starts the recall timer.
Note: if the person to whom the call is
transferred answers, the recall timer stops.
If the transferred call is not
answered, your telephone
rings:
1. Lift the handset or press a DN Key. You
are connected to the original caller. The
extension to which you transferred the call
will continue to ring.
2. Press Transfer and repeat the transfer (to
a different DN), if desired.
If the person to whom you are transferring the call answers while you are on the
line, a conference call is set up between the three of you. Replace the handset
or press Release to complete the transfer. Check with your system administrator about the length of your recall timer.
Call Park
Call Park allows a call to be held temporarily, then to be retrieved from any
other DN. You can park an incoming call and then page the called party, without
tying up a line. Your office may have a System Park DN where most calls are
automatically Parked. 8300 thru 8349
If configured network wide, Call Park can be used across the networks.
To park a call on the System
Park Extension or your own
DN:
Press Park Twice. If there is a System Park
DN, the call is parked on it. Otherwise, it is
parked on your DN.
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During a call: Call Park
To Park a call on a DN other than
the System Park Extension or
your own DN:
To Park a call using the FFC:
1. Press Park.
2. Dial the DN.
3. Press Park again.
or
or
To retrieve a parked call:
If you park a call and it isn’t answered within a specified period of time, it rings
back to your telephone or to the attendant. Check with your system administrator to determine your specified period of time.
1. Press Transfer or Conference.
2. Dial the Call Park FFC.
3. If you don’t want the System Park Extension or your own DN, Dial a DN.
4. Press Transfer or Conference again.
1. Lift the handset or press a DN Key.
2. Press Park, or enter the Call Park FFC.
3. Dial the DN where the call is parked.
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During a call: Meridian Display
Meridian Display
When you are on an active call, you can identify a second incoming caller with
the Display feature. Meridian 1 systems may be equipped with “Automatic Set
Display”. This feature automatically updates your telephone’s display with the
information on the incoming call.
To view the name or number
of a second caller while on a
call in progress:
1. While on a call, you hear the call waiting
tone.
2. Press Display.
3. Press the DN Key beside the flashing LCD
indicator . Information about the call is
displayed in the Display Module.
Displaying the second caller’s name does not interfere with the current call in
progress. You can also press the Display Key followed by the Forward Key or
an Auto Dial Key to view the number stored on the key.
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While you are away from your desk: Call Forward
While you are away from your desk
This chapter describes features that you may wish to use when you are away
from your desk.
Call Forward
Call Forward allows you to transfer all your calls so that they ring at another DN.
You cannot forward calls while your telephone is ringing.
To forward all your calls:
1. Press Forward. The LCD indicator
flashes.
2. Dial the DN that you want to forward your
calls to.
3. Press Forward. The LCD indicator
remains on.
To cancel Call Forward:
Press Forward. The LCD indicator turns
off.
To reinstate Call Forward to the
same number:
Press Forward twice. The LCD indicator
turns on again.
To display the number to which
you are currently forwarding
your internal calls (on telephones
equipped with an appropriate display):
1. Press Display.
2. Press Forward. The number is displayed.
You can forward calls to Meridian Mail by
using 5555 for Juneau, 5005 for Anchorage,
and 2020 for Fairbanks as your Call Forward
DN.
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While you are away from your desk: Call Forward - Internal
Call Forward - Internal
Call Forward - Internal allows only calls originating at internal DNs to ring at
another DN. Calls originating outside your Meridian 1 system will still ring at
your telephone. You cannot forward calls while your telephone is ringing.
To forward your internal calls:
1. Press Internal Call Forward. The LCD
indicator flashes.
2. Dial the DN that you want to forward your
calls to.
3. Press Internal Call Forward. The LCD
indicator remains on.
To cancel Internal Call Forward:
Press Internal Call Forward. The LCD
indicator turns off.
To reinstate Call Forward to the
same number:
Press Internal Call Forward Twice. The
LCD indicator turns on again.
To display the number to which
you are currently forwarding your
internal calls (on telephones
equipped with an appropriate display):
1. Press Display
2. Press Internal Call Forward. The number
is displayed.
You can forward calls to Meridian Mail by
using 5555 for Juneau, 5005 for Anchorage,
and 2020 for Fairbanks as your Call Forward
DN.
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While you are away from your desk: Remote Call Forward
Remote Call Forward
Remote Call Forward allows you (from any telephone other than your own) to
forward your calls to any telephone. This is a custom feature. Contact your
System Administrator.
To activate Remote Call Forward:
1. Lift the handset ore press a DN Key.
2. If you are calling from a telephone outside
the system, first Dial the Direct Inward
System Access (DISA) number and wait for
the dial tone.
3. Dial the Remote Call Forward Activate
FFC.
4. Dial your Station Control Password
(Contact your system administrator)
5. Dial your DN.
To cancel Remote Call Forward:
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6. Dial the number of the telephone to which
you want your calls forwarded. If the number
you are forwarding calls to is invalid, you will
hear a fast busy signal.
7. Press the Pound Sign Key.
If you want to forward calls to a previously
programmed telephone number, skip step 6,
above.
1. Lift the Handset or press a DN Key.
2. If you are calling from a telephone outside
the system, first Dial the Direct Inward
System Access (DISA) number and wait for
the dial tone.
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While You are away from your desk: Remote Call Forward
To verify Remote Call Forward:
3. Enter the Remote Call Forward Deacti-
vate FFC.
4. Dial your Station Control Password
(Contact your system administrator)
5. Dial your DN.
6. Press the Pound Sign Key.
1. Lift the handset or press a DN Key.
2. If you are calling from a telephone outside
the system, first Dial the Direct Inward
System Access (DISA) number and wait for
the dial tone.
3. Enter the Remote Call Forward Verify
FFC.
4. Dial your Station Control Password
(Contact your system administrator)
5. Dial your DN.
6. Dial the DN of the telephone you are
forwarding to.
7. Press the Pound Sign Key.
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Away from your desk: Call Forward Deactivation - Intercom
Call Forward Destination Deactivation
Call Forward Destination Deactivation allows you to deactivate the Call Forward
All Calls feature on a telephone which has been forwarded to your telephone.
To lock your telephone:
1. Lift the handset or press a DN Key.
2. Dial the Call Forward Destination
Deactivation FFC.
3. Dial the DN of the telephone for which you
wish to deactivate Call Forward All Calls.
4. Press the Pound Sign Key.
You will receive a confirmation tone indicating that you were successful in
deactivating Call Forward at the other telephone.
Intercom
You can use the Intercom feature to call a member of your intercom group.
To make an Intercom call:
1. Lift the handset or press a DN Key.
2. Press Intercom.
3. Dial the one or two digit code for the
intercom group member you wish to call.
To answer an intercom call
when you are on a line other
than your intercom group line:
or
30
1. Press Hold to put the current call on hold,
or press Release to terminate the call.
2. Press Intercom and begin speaking.
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To talk with more than one person: Conference
To Talk with more than one person
This chapter describes features which allow you to talk with more than one
person at the same time.
Conference
You can set up a conference call for up to three (or six) people, including
yourself. Contact your telephone system administrator to find out the maximum
number of persons you can join in a conference call on your system.
To set up a conference call:
1. While on a call, press Conference. The
other party is on hold and you hear a dial
tone.
2. Dial the next number to add to the conference. When the call is answered, you may
talk privately with the person before they join
the conference.
If the person you are adding to
the conference is not available:
3. Press Conference again to join all callers.
If necessary, repeat the procedure to include
up to six people in the conference.
1. Press Release.
2. Press the DN Key with the flashing .
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To talk with more than one person: Conferee Display & Disconnect
Selectable Conferee Display and Disconnect
You can view the list of active conferees by using the Conferee Selectable
Display Key and disconnect any party that has been added to the conference
call.
To view active conferees:
1. While on a conference call, press the
Conferee Selectable Display Key. The LCD
indicator turns on. With each Key press,
the screen changes to show a different
active conferee.
Note: This action has no effect on the
displays of the other telephones
involved in the conference.
2. Press the Release Key. If configured, the
Conference Count Display returns. The LCD
indicator turns off.
To disconnect a conferee:
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1. While a conference call, press the Con-
feree Selectable Display Key. The LCD
indicator turns on. Continue to press the
key until the conferee that is to be disconnected is displayed on the screen.
2. Press the DN Key on which the conference call is established. The selected
conferee is disconnected from the call.
3. If there are additional conferees to be
disconnected, press the Conferee Select-
able Display Key until the conferee that is to
be disconnected is displayed on the screen.
4. Press the Release key. If configured, the
Conference Count Display returns and is
updated to reflect the revised total count of
conferees. The LCD indicator turns off.
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To talk with more than one person: Group Call
Group Call
Group Call automatically calls members of a predefined group, one at a time,
until they have all answered. Ask your system administrator for details on
creating a conference call group.
To call group members:
1. Lift the handset or press a DN Key.
2. Press Group Call or enter the Group Call
FFC. The group members are called auto-
matically. The LCD indicator beside the
Group Call Key flashes until all members
have answered.
Their phone numbers appear on the display
as they answer. When the last person
answers, the Group Call indicator lights
steadily.
When a person in your group is on another
call on the DN the incoming group call is on,
the group call is put in Camp-on or Call
Waiting mode.
To answer a Group Call:
When a person in your group is on a conference call or another group call, he or she is
not connected to your group call.
After all the people in the group have answered, only the person who made the
group call can put the call on hold.
Lift the handset or press a DN Key.
If you are on a call and you hear three 10second tones through the handset or
speaker, you are being notified of an incoming group call on your current DN.
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To talk with more than one person: Call Join - Privacy Release
If you are on a call on another telephone in
your group when a group call is made, you
hear a long tone through the handset or
speaker.
If you are on a conference call or a group
call when another group call comes in, you
are not notified of the second call.
To end a Group Call:
Replace the handset or press Release.
When the person who made the group call
disconnects, all the members of the group
are disconnected from the call. However,
the other members can disconnect at any
time during the call without affecting the call.
Call Join
To connect a call on hold (on a
different line) to your current call:
1. You are currently on a call.
2. Press Conference.
3. Press the key that has the other call on
hold, e.g. DN Key.
4. Press Conference.
The person on hold joins your conversation.
Privacy Release
Privacy Release allows one or more people who share your DN to join your call.
To use Privacy Release:
Press Privacy Release during a call. One
person can now join in by pressing the DN
Key beside the flashing .
Repeat Step 1 above to join additional
appearances of the DN.
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Working without interruption: Call Forward
Working without interruption
This chapter describes features that allow you to avoid receiving calls.
Call Forward
Call Forward allows you to transfer all your calls so that they ring at another DN.
You cannot forward calls while your telephone is ringing.
To forward all your calls:
1. Press Forward. The LCD indicator
flashes.
2. Dial the DN that you want to forward your
calls to.
3. Press Forward. The LCD indicator
remains on.
To cancel Call Forward:
Press Forward. The LCD indicator turns
off.
To reinstate Call Forward to the
same number:
Press Forward twice. The LCD indicator
turns on again.
To display the number to which
you are currently forwarding
your internal calls (on telephones
equipped with an appropriate display):
1. Press Display.
2. Press Forward. The number is displayed.
3. If you want to clear the display press
Display again.
You can forward calls to Meridian Mail by
using 5555 for Juneau, 5005 for Anchorage
and 2020 for Fairbanks as your Call Forward
DN.
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Working withough interruption: Make Busy
Make Busy
Make Busy allows you to make your telephone appear busy to all callers.
To make your telephone appear
busy:
Press Make Busy.
To receive calls again:
Press Make Busy again.
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Options
Options
Optional items are available for use with your Meridian Digital Telephone.
Please contact your System Administrator for further details.
Key Expansion Module The Key Expansion Module provides
22 additional feature keys for the
M2616. You can add up to two Key
Expansion modules, for a total of 62
feature keys.
External Alerter Interface The External Alerter Interface lets you
connect a remote ringer to your
telephone. It can be used with all three
models. The remote ringer is provided
by your supplier.
Meridian Communications Adapter The MCA lets you connect your
telephone to a personal computer or
terminal. You can then use your
telephone to exchange data between
your computer and other computers.
The MCA can be used with all three
models.
Analog Terminal Adapter (ATA) The ATA allows you to connect an
analog device such as a modem or fax
machine to your telephone, and allows
you to use these devices while you are
on a telephone call. The ATA can be
used with all three models.
Meridian Display Option The Meridian Display Option provides
status information and also assists you
in programming options and features
on your Meridian Digital Telephone.
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Your Telephone’s Controls
Your Telephone’s Controls
Volume bar
Use to control the volume of the handset, the speaker, and the
ringer. Raise the volume by pressing the right side of the bar. Lower it by
pressing the left side.
Microphone
A microphone is integrated into the M2616 and M2008HF telephones, allowing
you to have a telephone conversation without using the handset (known as
Handsfree calling).
Release
You can terminate an active call by pressing , or by hanging up the handset. is especially useful for disconnecting handsfree calls.
LCD indicator
A steady appearing on one of the LCD indicators means that the feature of
line beside it is active. A flashing means then line is on hold or the feature is
being programmed.
Hold
By pressing , you can put an active call on hold. Return to the caller
by pressing the extension key beside the flashing .
Handset
Lift the handset to place or answer a call.
Feature keys
You access telephone features and telephone lines with the feature keys. The
keys are labeled for your convenience.
Main extension key or Directory Number (DN) key
The lower right-hand key is the main extension key, also known as a Directory
Number (DN) key. When you pick up the handset, the line associated with this
key is ready for you to make a call. You may have more than one DN key
assigned to your telephone.
Message Waiting light
The message waiting light turns on to indicate that a message has been left for
you.
Program
The key gives you access to several parameters through the
Display Module Option. You can adjust the volume of the ringer, buzzer,
speaker and handset. You can turn key clicking on or off, adjust the display
contrast, choose the display language, set the format of the date and time and
turn the call timer on or off. If you also have a Meridian 1 Communications
Adapter, (See “MCA”), you can also set your data parameters.
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Terms you should know
Terms you should know
Attendant - the attendant is a telephone operator in your organization.
Directory Number (DN) - a DN is any extension on a telephone.
Flexible Feature Codes (FFCs) - your system may use FFCs to access some
of your telephone’s features. For your convenience, the FFCs for your system
can be printed on a page located at the back of this guide.
Meridian 1 - the Meridian 1 PBX is an office communications system.
Private Line - a Private Line may be assigned to your telephone. With this line,
you may reach any outside number without dialing the digit(s) which you
normally use to get an outside line. Internal extensions cannot be dialed from a
private line.
Primary Directory Number (DN) Key - the key on your telephone which
corresponds to the main number of the telephone.
Ringback/ring tone - ringback/ring tone is the sound you hear when a call
you’ve made is ringing at its destination.
Interrupted Dial Tone - a broken, or pulsed dial tone that you will hear when
accessing some of your telephone’s features.
Special Dial Tone - three consecutive tones followed by a dial tone that you will
hear when accessing some of your telephone’s features.
Shared Directory Numbers - a DN (extension) that is shared by two or more
persons.
Switchhook - the switchhook is the button which the handset presses down,
disconnecting your call when you replace the handset.
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Flexible Feature Codes (FFCs)
Flexible Feature Codes (FFCs)
*2 DN Pick Up
*4 Group Pick Up
*3 Call Pick Up
*5 Call Park
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Index
A
Attendant 39
Auto Dial 15
Automatic Answerback 21
C
Call Forward 26
Call Forward, Internal 27, 35
Call Join 34
Call Park 23
Call Pickup 20
Call timer Enable 7
Index
Call Transfer 11, 22
Conference 31
Contrast Adjustment 6
Controls, telephone 5, 38
D
Dial Tone
interrupted 39
special 39
Direct Inward System Access 28
DIrectory Number 39
Display 15, 18, 25, 26, 27, 35
Display Diagnostics 8
DN 39
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Index
E
External Alerter Interface 37
F
Feature keys 38
Feature, telephone 9
Flexible Feature Codes (FFCs) 40
G
Group Call 33
H
Handset 38
Handsfree 13
HOLD 38
Hold 10
Hot Line 19
I
Idle Screen Format 7
Intercom 30
Internal Call Forward 27
Interrupted dial tone 39
K
Key Click 8
Key Expansion Module 37
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L
Langugage Selection 7
Last Number Redial 13
LCD indicator 38
M
Main extension key 38
Make Busy 36
Making Calls 9
Meridian 1 39
Meridian Communications Adapter 37
Message Waiting Light 38
Microphone 38
O
Index
On-hook dialing 12
Options 37
P
Predial Recall 6, 12
Primary Directory Number (DN) key 39
Privacy Release 34
Private Line 39
R
Release 13
Remote Call Forward 28
Ringback/ring tone 39
RLS 38
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Index
Rls 13
S
Shared Directory Numbers 39
Special dial tone 39
Speed Call 16
Speed Call, System 18
Stored Number 18
Switchhook 39
System Speed Call 18
T
Terms 39
Timed Recall Reminder 21
V
Voice Call 19
Volume adjustment 6
Volume bar 38
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