Mercedes-benz A0009060407, A0009060507 User Manual
Mercedes-Benz Wallbox
Instruction Manual
Important addresses
Contact
In case of technical questions, please contact your local Mercedes-Benz technical support.
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise transmitted electronically,
electrically, mechanically, optically, chemically, by photocopy or as an audio recording without express written permission.
Version: 1.2, MB-UM-Wallbox-2019-05-10
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Article No. 0301480
Contents
Important addresses ii
Important information 1
About this manual 1
Safety notices in this manual 1
Safety notices on the device 1
General safety information 2
General product information 2
User information 3
Introduction 4
Introducing the product 4
Unpacking and components
included 4
Identifying your model variant 5
Charging procedure 6
Charging procedure using the
Mercedes-Benz Wallbox 6
Resolving errors 8
Disruptions to the operation of
the wallbox and solutions 8
Error codes and solutions 8
Taking the product out of and
back into operation 11
Frequently asked questions 12
Appendix 13
Technical specifications 13
Scale drawings and dimensions 14
Standards & guidelines 15
CE certification and declaration
of compliance 16
Maintenance 16
Cleaning and care 16
Trademarks 17
Intellectual Property & Copyright 17
Disposal advice 17
Mercedes-Benz Wallbox
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Important information
About this manual
This manual is delivered as an original component of your Mercedes-Benz Wallbox and documents the steps and options
necessary for set up and operation of your wallbox. For quick and easy reference, certain sections of this manual are specially
formatted.
• Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
• Descriptions that describe performing a function are shown in the form of numerical lists indicating the order of the indi-
vidual working steps.
Please make sure you read this manual, as it contains important information for use of the wallbox with your Mercedes-Benz
vehicle. Please especially follow all operational and safety notices that are printed in this manual.
Keep this manual in a safe place for future reference. In case the wallbox is operated by several users, the contents of this
manual, and the safety notices in particular, must in all cases be passed on to each individual user or made available to them.
All measurements in this manual are in millimeters. Where necessary, the scale is indicated for different illustrations.
Please note that all technical details, specifications and design characteristics of the product may be changed without prior
notice.
Safety notices in this manual
In particular, the warnings and safety measures in this manual that are marked as follows must be adhered to. The symbols
carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a danger to life and limb: Actions
contrary to these safety notices may lead to severe injury and death. Actions marked with this symbol must not be carried
out under any circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the wallbox itself or to
other electric devices. Actions marked with this symbol must be carried out with special care.
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features that are necessary
for the reliable operation of the device. Actions marked with this symbol should be carried out as required.
Safety notices on the device
Further operational and safety notices are provided on the outside of the housing and on the electronic components cover
inside the wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the instruction manual (this document), especially before you open the housing cover of
your Mercedes-Benz Wallbox.
Mercedes-Benz Wallbox | Important information
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WARNING!
After opening the housing, dangerous electrical voltages may be present inside the wallbox.
General safety information
Please pay attention to the following points:
• Read this manual carefully.
• Heed all warnings.
• Follow all instructions.
• The wallbox must be installed, connected and approved for operation according to local rules and regulations by a qualified
specialist electrical contractor.
• Please ensure that a minimum distance of 50cm to the wallbox is kept on all sides after installation.
• Never remove the cover of the electronic components inside the Mercedes-Benz Wallbox housing door: Cleaning or mainte-
nance of components behind this cover is not necessary, and must under no circumstances be performed by the user.
• The Mercedes-Benz Wallbox must only be operated with the housing cover closed and locked: Before charging, ensure that
the housing cover is closed and lock it using the triangular key supplied.
• Only use accessories intended and sold for the device by Mercedes-Benz.
• Do not operate this wallbox in close vicinity to running water or water jets. However, the Mercedes-Benz Wallbox is suffi-
ciently protected against water splashes and sprays according to the respective protection degrees.
• The Mercedes-Benz Wallbox must not be installed in areas subject to flooding.
• The Mercedes-Benz Wallbox must not be installed in explosive atmosphere areas (EX areas).
• The Mercedes-Benz Wallbox must not be covered with stickers or other objects or materials so that sufficient air circulation
is ensured at all times.
• No liquids, or objects or receptacles containing liquids, must be placed on the housing.
• Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the wallbox may lead to malfunctions
and should therefore be avoided.
• This device is not intended to be used by persons with limited physical, sensory or mental abilities (including children) and/
or lacking knowledge, unless they are supervised by someone responsible for their safety or have received instructions
from such a person on how to use the device.
• Children must be supervised so that they do not play with the device.
• Please note that the Mercedes-Benz Wallbox may be installed and operated at elevations of max. 2,000 meters AMSL
(above mean sea level).
General product information
This Mercedes-Benz Wallbox represents the current state of technology and fulfills all current technical safety requirements,
guidelines and standards. The safety information provided in this manual serves to ensure the proper and safe operation of
the device. Disregard of or actions contrary to the safety information and instructions contained in this manual may lead
to electric shock, fire and/or severe injury. Malfunctions affecting the safety of persons, connected electric devices or the
device itself must be repaired by a specialist electrical contractor.
Should a malfunction occur with the wallbox, please always contact the company that carried out the installation first. If the
malfunction can still not be resolved, please contact your local Mercedes-Benz technical support.
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Always contact Mercedes-Benz technical support if:
• the housing has been damaged mechanically,
• the housing cover has been removed or can no longer be closed or locked,
• sufficient protection against splashing water and/or foreign objects is obviously no longer evident,
• there is functional or visible damage to the charging socket or external charging cable
• or the wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing, charging socket or charging cable, you must take the wallbox out of operation
immediately via the upstream fuse(s) in your domestic power distribution box: No further use of the wallbox is permitted in
this case! Please contact your local Mercedes-Benz technical support!
User information
To operate your wallbox, please note these instructions:
• The device must always be connected to the protective earth conductor of your electricity supply. The protective earth con-
nection will be made and checked by the installing contractor. After installation, only qualified specialist electrical contractors may make changes.
• The wallbox should not be installed in areas of high pedestrian traffic. Installation along thoroughfares and marked escape
routes should be especially avoided.
• When there is no charging procedure under way, the charging cable should always be unplugged and stored (model variants
with charging socket) or inserted into the compartment on the side of the wallbox (model variants with fixed charging cable)
to avoid trip hazards.
• Ensure that the rated voltage and rated current of the device comply with the parameters of your local electricity grid and
that the rated output is not exceeded during the charging procedure.
• At all times comply with local safety regulations for the country in which you operate the wallbox.
• To disconnect the wallbox completely from the power grid, the power supply must be interrupted using the upstream fuse(s)
and the external residual current circuit breaker (RCCB).
• Never operate the wallbox in a confined space. In particular, you must ensure that the vehicle can be parked at a suitable
distance from the wallbox and connected without any strain on the charging cable.
• A parking spot for the vehicle must be planned for in the area in front of the wallbox. The distance between vehicle and
wallbox should be at least 50 cm and no more than 5 m.
• Make sure that the cover of the wallbox housing is always closed and locked when in use. Keep the triangular key for un-
locking the door in a place that is only accessible to authorized users.
• Under no circumstances remove the protective cover for electronic components located behind the housing cover of the
wallbox.
• You must not under any circumstances make any changes to the housing or the internal wiring of the wallbox: Any disre-
gard of this instruction represents a safety risk, fundamentally breaches the guarantee provisions and may void the warranty with immediate effect.
• Only have qualified, specialist personnel install and/or repair the device. No parts to be maintained by the user are located
inside the device.
Mercedes-Benz Wallbox | Important information
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