Logitech Gaming Software User Manual

Logitech® Gaming Software

Help Center

Activities...	Want to know more?
Create a new profile	Getting started
Assign commands to G-keys/buttons	Profiles tutorials
Record a multi key macro	Troubleshooting
Update my software	Logitech Support website

This Help Center provides information about Logitech gaming and audio devices. Please note that your device may not have some of the features covered in this Help Center. Refer to the documentation that came with your device.

© 2013 Logitech. All rights reserved. Logitech, the Logitech logo and other Logitech marks are owned by Logitech and may be registered. All other trademarks are the property of their respective owners.

Welcome

Congratulations on acquiring your new Logitech® gaming device.

Logitech designs and manufactures personal interface products that enable you to effectively work, play, and communicate in the digital world. These products form the bridge between people and computers, a link so intuitive that the digital world feels like a natural extension of your senses. And all devices are packed with time-saving, intuitive, and customizable features – you'll soon wonder how you ever managed without them!

So what's special about your Logitech gaming device? To start with, keyboards and gamepads feature a bank of programmable G-keys that you can use to create a collection of useful custom commands per game; you can even stay in the game while you create them (mice also feature buttons that you can assign customizable commands to). Some device models have media buttons, so you can control your music and movies at the touch of a button. And with many device models, there's an integrated backlit display so you can keep tabs on messages, game status, media, and many other types of information.

The Logitech Gaming Software provides power and intelligence to your device, making possible its advanced gaming features, including profiles, multi key commands, and the LCD display configuration.

To get the most from your device and the Logitech Gaming Software, you can use this help center... It provides details on customizing your device to suit you. And it explains how you can maximize your gaming potential by setting up profiles for each game, recording macros, and assigning them to your G-keys/buttons.

Your Logitech gaming device with the Logitech Gaming Software... Ultimate Control for your Gaming.

Comfort and safety

Here is some important comfort and safety information:

Comfort guidelines.

Safety.

Protect your hearing.

Comfort guidelines

This topic contains important ergonomic information. We recommend that you read this information carefully for suggestions regarding work habits and workspace arrangement, to help stay comfortable and safe.

Some research suggests that physical discomfort and injury to nerves, tendons, and muscles may be associated with long periods of repetitive motion, improperly set up work space, incorrect body position and poor working habits.

If you feel pain, numbness, tingling, weakness, swelling, burning, cramping or stiffness in your hands, wrists, arms, shoulder, neck or back, see a qualified health professional immediately.

To maximize your comfort and lessen the chance of injury, follow these guidelines:

Make sure that your workspace is set up properly...

DO:

Have your keyboard and monitor positioned directly in front of you with your mouse or trackball next to it.

Place your mouse or trackball within easy reach so that your elbow can remain next to your side when using them.

Adjust the height of your chair and table as to have the keyboard, mouse, or trackball at or below elbow height.

Use the adjustment mechanism on the keyboard, if necessary to obtain the proper keyboard height.

Remember, if you use a mouse pad, take its thickness into consideration when making the height adjustments.

Have your feet well supported and your shoulders relaxed.

Place materials on your desk according to their frequency of use:

Frequent: put materials you use the most closest to you.

Occasional: put materials that you use occasionally no farther than an arm's length away.

Infrequent: put your infrequently used materials further away, but consider convenience.

Place documents you need while typing close to the monitor to reduce frequent head turning and change of eye focus. You can use a document holder to help.

Keep your shoulders, arms, wrists, and hands relaxed and comfortable as you work...

DO:

Let your arms hang loosely at your sides for a moment, allowing them to dangle toward the floor and to become relaxed. Try to maintain this relaxed feeling while you work.

Do not hunch or shrug.

Use a wrist rest or a palm rest, if you have one, between keying tasks and not while typing. Using it while typing may increase pressure against the hand and increase the chance of injury.

Avoid placing or supporting your wrists on sharp edges or on your desktop.

Make sure that your elbow is next to your side. Keep your wrist relaxed and straight - don't bend it up, down, or to either side.

Practice good work habits...

DO:

Take frequent short breaks. Get up and walk around at least a couple of times every hour.

Vary your tasks throughout the day. Do something different with your hands and arms for a while.

Use a light touch on the keyboard and for better control of the mouse or trackball.

Use software features to customize your mouse or trackball to help you reduce stress to your arm, wrist, or hand by minimizing repetitive or awkward motions.

Be alert to signs of discomfort...

DO:

Consult a qualified health professional if at any time during or after typing you feel pain, weakness, numbness, or tingling in your hands, wrists, elbows, shoulders, neck, or back, or if you have any reason to believe that you might be experiencing discomfort as a result of typing or from using the mouse or trackball.

For information regarding strategies or customizations which might increase your comfort when using the other parts of your computer (monitor, CPU, etc.), please consult the literature supplied with those components.

Safety

IMPORTANT SAFETY INSTRUCTIONS

CAUTION: ELECTRIC SHOCK HAZARD

Read and keep these instructions. Heed all warnings.

Do not use this apparatus near water. Clean only with dry cloth.

Install in accordance with the manufacturer's instructions.

No naked (open) flame sources, such as lighted candles, should be placed on or near the apparatus.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Only use attachments/accessories specified by the manufacturer.

Unplug this apparatus during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.

EXPLANATION OF SYMBOLS:

Placed on the product to mean...

Caution, refer to accompanying documentation before proceeding. This symbol would then be located in the manual section adjacent to the marking that refers to the area of concern.

Placed on the product to mean...

Warning, access to this area is restricted. Failure to comply could result in an electrical shock hazard.

Protect your hearing

Listening Advice to Avoid Hearing Damage

Listening via headphones, earbuds or headsets at a high volume may cause permanent hearing loss to occur. The louder the volume, the less time is required before your hearing could be affected.

To establish a safe volume level:

1.Start your equipment with the volume control at its lowest setting.

2.Slowly increase the sound until you can hear it comfortably and clearly, and without distortion.

3.Avoid setting the volume at a level that prevents you from hearing conversations and other similar noises around you.

Once you have established a comfortable sound level, leave it there. If you experience a ringing in your ears, discomfort or muffled speech, reduce the volume or stop listening and have your hearing checked.

See www.logitech.com/support for additional information.

Getting started

If you want to configure your gaming device or customize its use, you should launch the Logitech® Gaming Software. See To launch the Logitech Gaming Software for details.

When launched, the Logitech Gaming Software Home page is displayed. From here, you choose the action you want to carry out by making a selection from the Device bar. See Using the Device bar.

The icon is displayed in the Menu Bar Extras while the Logitech Gaming Software is running. If the software is running in the background, you can click the icon to launch it; you can also display information about the software, or close it. See Using the Menu Bar Extras icon.

Do you have questions about the device itself? Refer to Using my device or Troubleshooting.

To launch the Logitech® Gaming Software

Click the Spotlight search icon on the far right of the menu bar, type Logitech, and select Logitech Gaming Software, or

click the icon in the Menu Bar Extras and select Open Logitech Gaming Software.

The Logitech Gaming Software Home page is displayed showing an image of your gaming device. From here, choose the action you want to carry out by making a selection from the Device bar. See Using the Device bar for details.

Note:

The Logitech Gaming Software runs in the background all the time while your computer is running. This is required to support the

advanced features your gaming device offers. The icon in the Menu Bar Extras is displayed while the Logitech Gaming Software is running.

Using the Device bar

The Device bar at the bottom of the Logitech® Gaming Software screen offers various icons. You are not be able to see all of these icons, as they are only available for the actions supported by your gaming device.

Below is the full list of icons and an explanation of each:

Icon	Action
	Launches the Logitech website.
	Shows your device.
	If you have more than one supported gaming device plugged in, the device currently selected is displayed.
	Any settings you change in the Logitech Gaming Software will be applied to just this device.
	To change settings for a different device, click the or button next to the device icon and choose the
	device you require.
	Returns to the Logitech Gaming Software Home page, showing an image of your gaming device. Pressing
	Esc also re-displays the Home page.
	Displays the Profiles View, used to create and maintain profiles for your games.
	The icon shown on the Device bar depends on whether the device you have selected contains G-keys or
	mouse buttons.
	If your device has on-board memory, you may be able to store G-key/button settings on the device.

Displays the Customize LCD Display View, used to control the information and material displayed on your device's LCD display.

Displays the Customize Pointer Settings View, used to configure device pointer movement settings to suit you and your gaming.

If your device has on-board memory, you may be able to store pointer settings on the device.

Displays the Customize On-Board Profile Settings View, used to set profiles and pointer movement settings stored on the gaming device.

Displays the Manage Profiles To Go View, used to store certain game settings on the device so you can take it to other computers and your profiles go with it.

Displays the Customize Backlight Color View (or for the G300, the Profiles View), where you can set the color scheme for your gaming device.

If your device has on-board memory, you may be able to store lighting settings on the device.

Displays the Logitech Gaming Software Options dialog box, used to specify a range of application settings.

Displays a menu of methods you can use to share your Logitech Gaming experience, such as social media and customer feedback.

Provides access to this help center, tutorials, the latest product information and software updates.

Using the icon in the Menu Bar Extras

When the Logitech® Gaming Software is running in the background, the icon is displayed in the icon in the Menu Bar Extras. You can click the icon to display a pop-up menu offering the following options:

Open Logitech Gaming Software: Launches the Logitech Gaming Software on the Home page.

About: Displays information about the Logitech Gaming Software. Quit: Closes the Logitech Gaming Software.

Note:

If you choose to quit, the Logitech Gaming Software stops running in the background. The features available with your gaming device will stop working.

Changing application settings

The Logitech® Gaming Software is assigned a range of default settings that are appropriate in most circumstances. We recommend that you check these and adjust them if necessary, so that the application works exactly as you want it to.

The application settings you can adjust are held in the following tabs (some tabs are not available for every type of device):

General tab. Lets you specify a range of general application settings. See To change general settings.

Notifications tab. Lets you customize which notifications you want to be displayed on your computer screen and on your device's LCD display. See To change notifications settings.

Profile tab. Lets you define basic profile settings. See To change profile settings.

G13 Mouse Emulation tab. Available if you have a G13 device, which offers a mouse emulation feature, to specify the cursor speed. See To change G13 mouse emulation settings.

Device-specific tabs. Only available for some devices. See To change device-specific settings.

To change general settings

1.Display the Logitech® Gaming Software Options dialog box (by clicking the Settings icon on the Device bar).

2.Specify the settings you require, using the following table as a guide:

Setting	Explanation
Automatically start	Check this box if you want the Logitech Gaming Software to launch automatically when you start
after logging in	your computer, and run in the background.
	Note:
	The Logitech Gaming Software must be running for the features available with your gaming
	device to work.
Record delays	Check this box if keystroke delays are to be recorded when you create a quick (on-the-fly)
during quick macro	macro. If this box is unchecked, delays between keystrokes are not recorded as part of the
creation	macro.
Show quick macro	Check this box if you want macro recording instructions to be shown on your device's LCD
recording	display when you press MR to create a quick (on-the-fly) macro.
instructions on the	Note:
GamePanel display
	This feature is only available if your device has an integrated LCD display.
Allow games to	Check this box for devices that have backlighting to permit the device's backlight colors to be
control illumination	changed by the games you play, or uncheck it to prevent games from changing the backlighting
	colors you've set.
Enable enhanced	Check this box to use the computer's hardware acceleration for graphics. If this box is
graphics	unchecked, animations will be slower.
Automatically	Check this box to enable automatic downloading of high-resolution device images the first time a
download high	new device is connected. If this box is unchecked, the default low-resolution product images will
resolution product	always be used.
images
Check for new	Check this box to find out whether, when you choose the Scan For New Games option, there is
profiles online	a newer database of games online than currently stored in the Logitech Gaming Software. If
	there is, then this is downloaded before the Logitech Gaming Software scans your computer for
	games.

3.Click OK.

After changing these settings, you can restore the recommended (original) values at any time by clicking the Restore Defaults button.

To change profile settings

1.Display the Logitech® Gaming Software Options dialog box (by clicking the Settings icon on the Device bar).

2.Click the Profile tab.

3.Specify the profile settings you require, using the following table as a guide:

Setting Explanation

Default Select from the drop-down list the 'fall-back' profile to be used if there's no persistent profile and when the Profile current application does not have a profile linked to it (or no application is running).

Note:

You can also set the default profile by right-clicking the relevant profile in the Profiles area on the Profiles View or clicking its arrow, and selecting Set As Default. More information about default profiles is available in What are persistent and default profiles?

Persistent Select from the drop-down list the profile you want to be always active, overwriting any other profiles in use. Profile Even if an application you are running has a profile linked to it, the profile you select as a persistent profile

takes priority.

Note:

You can also set the persistent profile by right-clicking the relevant profile in the Profiles area on the Profiles View or clicking its arrow, and selecting Set As Persistent. More information about persistent profiles is available in What are persistent and default profiles?

Profile If you want to be able to switch between profiles by simply pressing a keystroke combination, put the cursor cycling in this field and press the keyboard combination, for example Ctrl + F9 and check the keystroke name(s)

appears in the field.

To remove the keystroke, click Clear.

Note:

More information about profile cycling is available in What is profile cycling?

4.Click OK.

After changing these settings, you can restore the recommended (original) values at any time by clicking the Restore Defaults button.

To change G13 mouse emulation settings

1.Display the Logitech® Gaming Software Options dialog box (by clicking the Settings icon on the Device bar).

2.Click the G13 Mouse Emulation tab.

3.Use the slider to select the cursor speed when the mouse emulation control is used.

4.Click OK.

Note:

This feature is only available for G13 devices.

If you change the cursor speed, you can restore the recommended (original) setting at any time by clicking the Restore Defaults button.

Updating my software

Logitech® provides an Internet resource center for your device. The range and depth of information in the resource center changes over time to meet the needs of gamers. It may feature information and downloads for your device, including:

Updated versions of the Logitech Gaming Software.

Up-to-date news about your device and the Logitech Gaming Software.

To find out how to get up-to-date information, see To get software updates and recent news.

To get software updates and news

1.In the Logitech® Gaming Software, click the button above the Help icon on the Device bar at the bottom of the screen. A pop-up menu is displayed.

2.Choose the updates or news you require from the pop-up menu:

To get software updates, select Check For Updates. The Logitech Gaming Software checks online for an updated version of the software.

If there is an updated version available, the Logitech Updater downloads and installs it.

To view the latest news for your device, select Internet Latest Information. The resource center for your device opens in a Web browser.

Note:

You can find out the version of the Logitech Gaming Software you're running by selecting About from the Help icon pop-up menu.

Troubleshooting

If you are experiencing difficulties with your gaming device or the Logitech® Gaming Software, check whether your problem is listed below. If it is, click for suggestions to help solve it.

I can't get my device to work at all.

My G-keys/buttons aren't working properly.

I'm having problems with my device's USB ports.

If you can't find what you're looking for in these topics, try selecting Help Internet Latest Information or visiting the Logitech Support website.

I can't get my device to work at all

Make sure that your gaming device is correctly plugged into a full-powered USB port – this could be either one of your computer's integral USB ports or a USB hub with its own power supply. Your device is unlikely to work if you connect it to a multi-port USB hub that does not have its own power supply.

Try unplugging your device and then plugging it in again, in case of a bad connection. Try plugging it into a different USB port, just in case there's a problem with that port.

My G-keys/buttons aren't working properly

Make sure that your computer is running at least Mac OS 10.6.8 (of Snow Leopard), or Mac OS 10.7.4 or later (of Lion), or Mac OS 10.8.2 or later (of Mountain Lion). Support for your gaming device's G-keys/buttons is currently only provided with these operating systems.

Check that the icon is in the Menu Bar Extras, to make sure that the Logitech® Gaming Software is running. If it's not, then click the Spotlight search icon on the far right of the menu bar, type Logitech, and select Logitech Gaming Software.

Make sure that you have the correct profile running. Each of your games can have a profile attached to it that should start automatically when you launch the game.

To check, launch the Logitech Gaming Software, edit the profile you want to be running and associate it with your game's executable file – see To edit a profile for details. When you start your game, the associated profile's name is displayed for five seconds on your device's display.

Did you correctly install the Logitech Gaming Software and drivers for your device, for example from the CD-ROM that came with your device? If not, then carry out a full installation, either using the CD-ROM or downloading the latest software from www.logitech.com.

Make sure that the settings for your persistent profile and default profile are correct. For example, if you have selected to use a persistent profile then profiles linked to specific games are ignored. For more information, see What are persistent and default profiles?

I'm having problems with my device's USB ports

If your device's hub is self-powered then make sure that your devices don't require a combined total of more than 100mA. Examples of devices that do not work when plugged directly into a self-powered USB hub include some video cameras, scanners, and gamepads that support rumble/vibration effects. Refer to your device's documentation to find out its power requirements.

If you have two devices plugged in, try unplugging one of them and seeing if the other then works.

Make sure that the device is correctly plugged into one of your device's USB ports, by unplugging it and then plugging it in again.

Try plugging the device into your device's other USB port.

Note:

If your device doesn't have integrated USB ports, ignore this topic.

Contacts

Please see:

North and South America

Asia Pacific and Oceania Europe, Middle East and Africa

North and South America

Corporate Headquarters (Fremont USA and Canada):

[phone]

Regional offices:

Country	Division	Telephone
Canada	Peripherals	+1	866-934-5644
	Streaming Media	+1	[phone] (toll-free)
	Systems	[phone] (unable to dial
			toll free)
	DVS	+1	88 469 4543
	Ultimate Ears	+1	866-837-7734
	Harmony	+1	866 291 1505 (English)
		[phone] (French)
		[phone] (Spanish)
	Labtec	+1	646 454 3222
Mexico	Peripherals	+1	800-578-9619
United States	Peripherals	+1	646-454-3200
	Streaming Media	+1	[phone] (toll-free)
	Systems	[phone] (unable to dial
			toll-free)
	DVS	+1	88 469 4543
	Ultimate Ears	+1	866-837-7734
	Harmony	[phone] (English)
		[phone] (French)
		[phone] (Spanish)
Brasil	Peripherals	+1	800-891-4173
	Labtec	[phone]
Latin America	Peripherals	+1	800-578-9619
	Labtec	[phone]

Asia Pacific and Oceania

Asian Pacific Headquarters (Hong Kong):

[phone]

Regional offices:

Country	Division	Telephone
Australia	Peripherals	1800 025 544
China	Peripherals	800 820 0338 (toll-free)
		400 820 0338
China (Hong Kong)	Peripherals	0800 012300 (English & Cantonese)
Taiwan	Peripherals	0800 012300
Malaysia	Peripherals	1800 88 0719
Korea	Peripherals	00798-601-8207
Japan	Peripherals	050-3786-2085
Singapore	Peripherals	800 6011 372 (toll-free)
New Zealand	Peripherals	0800 447 361

Europe, Middle East and Africa

European, Middle Eastern & African Headquarters (Morges, Switzerland):

[phone]

[phone] (English) Labtec: [phone] Fax: [phone]

Regional offices:
Country	Division	Telephone
Austria	Peripherals	+43	(0)1 206 091 026
	SMS / WiLife / UE	0800 29 53 25
	Harmony	0800 296 615
	eCommerce	+43	(0)1 206 091 027
Belgium	Peripherals	+32	(0)2 200 64 44 (Dutch)
		[phone] (French)
	SMS / WiLife / UE	+32	(0)2 200 64 44 (Dutch)
		0800 80 790 (French)
	Harmony	+32	(0)2 200 64 45 (Dutch)
		[phone] (French)
Czech Republic	Peripherals	[phone]
	SMS / WiLife / UE	[phone]
	Harmony	00 800 42 957
Denmark	Peripherals	+45	38 32 31 20
	SMS / WiLife / UE	+45	38 32 31 20
	Harmony	808 87 905
	Labtec	+45	38 32 31 18
	eCommerce	+45	38 32 31 19
Estonia	Peripherals	800 00 44 314
	SMS / WiLife / UE	800 00 44 314
Finland	Peripherals	[phone]
	SMS / WiLife / UE	[phone]
	Harmony	0 800 913 192

		eCommerce	[phone]
	France	Peripherals	+33	(0)1 57 32 32 71
		SMS / WiLife / UE	080 554 01 56
		Harmony	0805 540 357
		Labtec	+33	(0)1 57 32 32 73
		eCommerce	+33	(0)1 57 32 32 72
	Germany	Peripherals	+49	(0)69 517 094 27
		SMS / WiLife / UE	0800 66 47 158
		Harmony	0 800 000 6726
		Labtec	+49	(0)69 517 094 29
		eCommerce	+49	(0)69 517 094 28
	Greece	Peripherals	00800 44146191
		SMS / WiLife / UE	00800 44146191
	Hungary	Peripherals	+36	177 74 853
		SMS / WiLife / UE	+36	177 74 853
	Ireland	Peripherals	[phone]
		SMS / WiLife / UE	18 009 468 98
		Harmony	1 800 882 928
	Italy	Peripherals	+39	02 914 83 031
		SMS / WiLife / UE	+39	02 914 83 031
		Harmony	800 979 229
		Labtec	+39	02 914 83 033
		eCommerce	+39	02 914 83 032
	Latvia	Peripherals	8000 31 81
		SMS / WiLife / UE	8000 31 81
	Lithuania	Peripherals	8800 30 647

		SMS / WiLife / UE	8800 30 647
	Luxemburg	Harmony	800 261 29
	Netherlands	Peripherals	+31	(0)20 200 84 33
		SMS / WiLife / UE	+31	(0)20 200 84 33
		Harmony	0 800 022 6903
		Labtec	+31	(0)20 200 84 35
		eCommerce	+31	(0)20 200 84 34
	Norway	Peripherals	+47	(0)24 159 579
		SMS / WiLife / UE	+47	(0)24 159 579
		Harmony	0 800 11 673
		Labtec	+47	(0)24 159 577
		eCommerce	+47	(0)24 159 578
	Poland	Peripherals	00800 441 17 19
		SMS / WiLife / UE	00800 441 17 19
		Harmony	00800 441 18 33
	Portugal	Peripherals	[phone]
		SMS / WiLife / UE	[phone]
		Harmony	800 844 573
	Russia	Peripherals	[phone]
			1 0800 202 71044
		SMS / WiLife / UE	[phone]
			1 0800 202 71044
		Harmony	81 0800 202 710 44
	Slovakia	Peripherals	0 800 004 701
		SMS / WiLife / UE	0 800 004 701
	South Africa	Peripherals	800 981 089
		SMS / WiLife / UE	800 981 089

Spain	Peripherals	+34	91 275 45 88
	SMS / WiLife / UE	+34	91 275 45 88
	Harmony	900 811 863
	Labtec	+34	91 275 45 90
	eCommerce	+34	91 275 45 89
Sweden	Peripherals	+46	(0)8 501 632 83
	SMS / WiLife / UE	+46	(0)8 501 632 83
	Harmony	020 170 1520
	Labtec	+46	(0)8 501 632 81
	eCommerce	+46	(0)8 501 632 82
Switzerland	Peripherals	+41	(0)22 761 4012 (German)
		+41	(0)22 761 4016 (French)
		+41	(0)22 761 4020 (Italian)
	SMS / WiLife / UE	0800 563 684 (German)
		0800 563 685 (French)
		+41	(0)22 761 4020 (Italian)
		0800 563 686 (English)
	Harmony	0800 558 677 (German)
		0800 561 767 (French)
		0800 561 814 (Italian)
	Labtec	+41	(0)22 761 4014 (German)
		+41	(0)22 761 4018 (French)
		+41	(0)22 761 4022 (Italian)
	eCommerce	+41	(0)22 761 4013
		+41	(0)22 761 4017
		+41	(0)22 761 4021
Turkey	Peripherals	00800 44 882 5862
	SMS / WiLife / UE	00800 44 882 5862
United Kingdom	Peripherals	+44	(0)20 3024 8159
	SMS / WiLife / UE	0800 085 74 99
	Harmony	0800 032 64 33
	Labtec	+44	(0)20 3024 8161
	eCommerce	+44	(0)20 3024 8160

United Arab Emirates	Peripherals	8000 441 4294

		SMS / WiLife / UE	8000 441 4294
		Harmony	8000 441 4294