Linksys NSS4000 Series, NSS6000 Series Administrator's Manual

Linksys Business Series Network Storage System Administrator Guide
Linksys Business Series Network Storage System Models NSS4000 and NSS6000 Series
ADMINISTRATOR GUIDE
© 2007 Copyright 2007, Cisco Systems, Inc.
Specifications are subject to change without notice.
Contents
Network Storage System (NSS) Administrator Guide
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . 4
Using the Help 5 Recommended Disk Drive List 6
Chapter 2: Working with the System . . . . . . . . . . . . . 7
Viewing the Hardware Monitor 11 Viewing and Managing the System Logs 12 Configuring the System for UPS Support 14 NSS-supported UPS Product Families 15
Chapter 3: Managing the Network Options . . . . . . . . . . . 16
Viewing the Network Settings 18 Configuring the Network Link IP 19 Resetting the DHCP Lease on a Link 20 Viewing VLANs Configured on the NSS 21 Allowing a VLAN Access to the NSS 22 Changing a VLAN Configuration 25 Removing a VLAN’s Access to the NSS 26 Configuring the NSS Network Identification 27 Configuring DNS or WINS for Name Resolution 29 Joining the NSS to a Network Information System (NIS) Domain 31 Editing Access Control Lists (ACLs) from Windows Explorer: Restrictions 33 Running Diagnostics of your Physical Links 34 Configuring the Network Ports 35 Setting up the Link Bonding & Advertising Modes 36
Chapter 4: Managing your Storage . . . . . . . . . . . . . . 38
Choosing a RAID Array Level 42 Creating a RAID Array 44 Adding a Disk Drive to an Array 45 Deleting an Array 47 Migrating a RAID Array to another Storage Device 48 Virtualizing Storage within your Network 49 Exporting Storage to your Network 50 Creating Virtualized Storage 51 Unexporting Storage 52 Volume Management 53 Creating a Volume 54 Expanding a Volume 56 Deleting a Volume 58 Viewing the Snapshot Reserve Details 59 Creating a Snapshot for a Volume 61 Taking a Manual Snapshot of a Volume 63
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Windows End Users: Accessing a Snapshot for a Share 64 Volume Encryption Overview 65 Locking an Encrypted Volume 66 Unlocking a Locked Volume 67 Changing the Password for an Encrypted Volume 69 Storage Options 71 Setting the RAID Rebuild Priority 72 Setting the Spin Down Time 73
Chapter 5: Administering Access to the NSS. . . . . . . . . . . 74
Managing your NSS Users 75 Creating a User Profile 76 Editing a User Profile 78 Integrating Users from an ADS, NTv4, or NIS Domain 80 Deleting a User Profile 81 Working with Groups 82 Creating a Group 83 Changing the Users Assigned to a Group 85 Integrating Groups from an Active Directory, NTv4, or NIS Domain 86 Deleting a Group 87 Managing Volume Quotas 89 Creating Volume Quota for a User or Group 91 Setting up the Grace Period for a Volume Quota 93 Changing a Volume Quota for a User or Group 94 Clearing a Quota 95 Network Filters Overview 96 Defining the Default Network Policy 97 Creating a Network Filter 98 Available Access Filters 100 Deleting a Network Filter 102 Configuring the User/Group Settings 103
Chapter 6: Managing the Shares. . . . . . . . . . . . . . 104
Creating a Share 105 Editing an Existing Share 108 Adding a DFS Shared Folder 110 Restrictions using Microsoft DFS from the NSS 112 Setting up CIFS Access 113 Setting up Network Filesystem (NFS) Access 114 Configuring the NSS for FTP Access 115 Creating or Running a Backup of a Share 117 Creating a Scheduled Backup for a Share 118 Initiating a Backup for a Share 120
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Deleting Backup Images 122
Chapter 7: Managing the Admininstrator Options . . . . . . . 123
Rebooting or Shutting Down the NSS 124 Upgrading the NSS Firmware 126 Restoring the Factory Default Configuration 127 Managing the NSS Configuration 129 Saving the Current Configuration 130 Restoring a Configuration File 132 Deleting a Configuration File 134 Configuring the Timing Settings 135 Configuring SNMP Alerts 137 Changing the Administrator Password 139
Chapter 8: Accessing the NSS’s Storage . . . . . . . . . . . 140
Logging into the CIFS Shares with Administrator Privileges 141 Windows Users: Accessing the NSS Storage using CIFS/SMB 142 Windows Users: Accessing the NSS Storage through FTP 143 Mac Users: Accessing Storage through CIFS/SMB 144 Mac Users: Accessing Storage through FTP 145 UNIX/Linux Users: Accessing Storage through NFS 146 UNIX/Linux Users: Accessing Storage through FTP 147
Chapter 9: Glossary . . . . . . . . . . . . . . . . . . 148
Chapter 10: Troubleshooting . . . . . . . . . . . . . . . 157
LEDs & Buttons 157 Repairing a Degraded Array 160 Working with a Failed Array 162 Free Bound Aggregation Storage when the Master System Fails 163 All CIFS Connections were Unexpectedly Ended 164 Hotplugging the Ethernet Link doesn’t Reset IP or Link Rate 165 Unable to Create a Share or Quota for a Volume 166 Cannot access the NSS through FTP 167 Configuration Page does not Appear in Internet Explorer 168 Handling an Unexpected (Unclean) Shutdown 170
Appendix A: Support Contact Information . . . . . . . . . . 171
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Network Storage System (NSS) Administrator Guide
Introduction
Thank you for choosing the Linksys Business Series Network Storage System (NSS).
Administering a network can be a difficult job. Finding low-cost ways to simplify your data­management tasks means that you have more resources to dedicate elsewhere. The NSS is a Network Attached Storage (NAS) unit that appears as a native file server for the various clients within your network, including Windows, Apple Macintosh, UNIX, and Linux platforms. The biggest benefit to your users is that they can now access data that might be stored across different physical platforms as simply as if it were on their own computers. The NSS provides a single repository that is completely dedicated to storage, ensuring the integrity, reliability, and accessibility of your data for a relatively low cost.
The NSS lets you install up to four physical disk drives as well as virtualize your storage into one or more logical, redundant storage units or RAID arrays. The NSS uses the most common file-based protocols such as NFS, CIFS, and FTP for file sharing.
Benefits
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The NSS offers the following main advantages to your business:
Cross-platform File Sharing: Share files easily and inexpensively across heterogeneous platforms over a cost-effective Ethernet and IP network.
Easy Installation and Administration: With a basic understanding of networking, the NSS is easy to get going and to maintain.
Data Consolidation: Centralize data to reduce management costs and maximize your investment in existing hardware. This also means better data security.
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Using the Help
The NSS (Network Storage System) help file provides information about using the configuration interface to configure the NSS. You can access the help topics either through the Help link found in the Manager Menu or by clicking the Help button at the top-right corner of each configuration page.
Audience
The information contained in these help pages is intended for use by network administrators. It assumes a basic understanding of storage-related concepts, including RAID, filesystems, and networking.
About the NSS Configuration Interface
The NSS configuration interface contains some basic navigation features to help you as you configure the NSS.
Manager Menu: The Manager Menu forms the left side of the configuration interface window. It contains the menu options that represent the major configuration areas for the NSS. For example, System, Network, Share, Storage, and so on. When you click an option, a sub-menu of related options appears. Clicking a subtopic opens the associated topic in the
Top ic page in the right side of the window.
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Topi c Pa ge: When you select a topic from the Manager Menu, the configuration page for that topic appears in the right side of the window.
Getting Help
There are two buttons on the NSS configuration interface window that you can click to access help:
•From the Manager Menu click Help to display the full online Administrator Guide. Use the navigation tools within the help to find information for your chosen topic.
• A context-sensitive help button appears in the upper-right corner of the topic page. Click it to display help on the specific configuration area. For example, if the current configuration topic is about the status of your disk drives, click the Help button for information about the details that appear on the status page.
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Recommended Disk Drive List
If you are purchasing disk drives to install in the NSS, please refer to the product support information offered on the LinksysOne website for a list of recommended disk drives.
The decision of which disks to purchase also needs to be made based on the RAID levels you want to create. For example, if you are creating a RAID (versus a JBOD), make sure that each of the disks used in the array have the same disk capacity. The RAID is built using the capacity of the smallest disk in the array.
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Working with the System
The System Status page provides an overview of the current operating condition of the NSS. For example, you can view system alert messages such as if a disk drive is failing or has failed, if a volume is approaching its full capacity, if an array rebuild is complete, and so on. You can also view the current status of any of the following: storage, shares, backups, volume snapshots, network, power, and system details. Status pages like the System Status page automatically refresh on a regular interval and are very helpful for monitoring the progress of certain processes such as building a RAID.
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The following sections provide a detailed explanation of the information that appears on the System Status page.
System Alerts
The System Alerts section shows any system messages issued since the last time they were cleared. Messages can range in severity from informational to immediate action required.
There are three type of alerts that can appear in this area of the System Status page:
Error: These types of messages indicate the most severe problem with the NSS. They are color-coded red and require immediate action. For example, if a disk drive or RAID array is in a failed condition.
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Warning: These types of messages indicate there is a problem with the NSS that requires eventual action. They are color-coded orange. For example, if the amount of storage used for a volume is over 90%.
Notification: These types of messages are simply to advise of changes to the NSS. They do not require action and are color-coded green. For example, the RAID rebuild is complete.
Storage Status
The Storage area displays details about the configured storage on the NSS, including:
Drives: The number of physical disk drives installed.
RAID Arrays: The number of configured RAID Arrays.
Volumes: The number of configured volumes.
Total Configured Capacity: The total aggregate size of all configured volumes.
Percent Used: The total amount of the configured capacity used. The percentage is color­coded according to the current percentage used:
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- Green: 0 to 74%
- Orange: 75-89%
- Red: 90-100%
Network Status
The Network area displays the following:
Link 1 & 2: The current status of the physical links. The status of the link can be up (color­coded green) or down (color-coded red). If the link is not present, the status appears as "down".
Bonding Mode: Displays how the bonding mode for the physical links has been configured on the Network Properties page. (see Setting up the Link Bonding & Advertising Modes)
VLANs: The number of VLANs configured on the NSS.
Link 1 IP: The IP address of the first Ethernet link.
Link 2 IP: The IP address of the second Ethernet link (if installed). If the bonding mode is set to "active backup" or "802.3ad", the two links appear as a single entity (i.e., "Link 1+2 IP").
Shares Status
The Shares area displays the status of the following:
Shares: The number of configured shares.
Connected Users: The total number of user sessions currently connected to the NSS.
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FTP: FTP access state (enabled or disabled).
NFS: NFS access state (enabled or disabled).
Backup/Snapshots Status
The Backup/Snapshots area displays the following:
Snapshots: The total number of volume snapshots configured.
Last Backup: The date and time of the last backup run. If a backup has never been run on the system, the word "never" appears.
Power Status
The Power area displays the following:
UPS: The following options are available depending on the current operating condition of the UPS. For more information about the functioning of the UPS, refer to the UPS documentation.
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- No Connection: A UPS is not currently connected to the NSS.
- On Mains: A UPS is connected to the NSS but is not currently being used to power the unit.
The NSS is deriving power from the mains power.
- On Battery (%): The NSS is currently deriving its power from the UPS battery. The
percentage of power still available is also listed and is color-coded according to the amount of battery remaining.
RPSU: The following options are available depending on the current operating condition of the RPSU. For more information about the functioning of the RPSU, refer to the RPSU documentation.
- No Connection: There is no RPSU installed.
- Ready: An RPSU is installed and is currently available as a backup power source.
- Standby/Fault: An RPSU is installed but is in Standby mode, or, the RPSU is installed and
has some sort of fault condition. For example, the RPSU is connected to the NSS but is powered off.
- Active: The RPSU is currently being used to provide backup power to the NSS.
- Unavailable: The RPSU is currently providing backup power to another device and is not
available to provide backup power to the NSS.
System Status
The System area displays the following:
Serial Number: The serial number of the NSS.
Firmware Version: The current version and date of the firmware installed on the NSS.
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Uptime: The number of days the NSS has been running since it was last rebooted.
Last Boot: The date when the NSS was last rebooted.
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Viewing the Hardware Monitor
The Hardware Monitor page displays details about the following physical conditions related to the NSS:
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Voltages : The current voltage reading for all voltage rails in the system. The reading is color­coded depending on whether the voltage level is within specification (green) or out of specification and in need of attention (red).
Fans: The fan speed for each chassis fan. If the fan has stalled, the reading is color-coded red. Normal fan operation is color-coded green.
Tem pe rat ur es: The NSS has temperature sensors located at various parts of the chassis. Temperature readings are done from these sensors as well as from any installed disks (provided that the disk has an internal temperature sensor). If a disk does not have a temperature sensor, the reading appears as "unavailable". If the temperature of the system or disks is over or under the ideal temperature, the temperature is color-coded red. When the temperature is within the normal range the color-coding is green.
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Viewing and Managing the System Logs
The NSS captures various types of information into log files, such as user access details. The logs can be stored locally or sent to a remote server on the network. Since local space allocated for log files is limited, the logs are overwritten once the space is filled. Each new event overwrites the oldest event recorded in the file.
To work with the log files:
1. From the Manager Menu, click System Logs.
The System Logs page appears.
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2. You can view, download, or delete any of the following types of log files:
Admin: A full list of time-stamped actions that were initiated through the NSS configuration interface.
Web Access: This log displays IP addresses of the systems that accessed the NSS configuration interface and the date and time of the authentication requests. This information helps you detect unauthorized attempts to access the NSS configuration interface.
CIFS Sharing: A time-stamped event log of events initiated by users accessing shares through CIFS.
FTP Access: A time-stamped log of FTP actions, including user logins, file transfers, and user logouts.
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All Logs: A concatenation of all the log files. You can download and save this file to a location on your network as required.
Diagnostics: A time-stamped log of the cable diagnostic tests run. You can download and save this file.
The following screenshot is an example of the Administrator Log:
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3. Choose where you want to store the log files:
Locally: To store the log files on the NSS, select Store Logs Locally, and then select the volume to which you want to store the logs from the options in the Store Logs to drop-down menu.
Remotely: To store the log files on a remote server, select Forward Log Messages, and then enter the name or IP address of the server in the Remote Log Host field. Note that the remote server must be running a syslog server.
4. Click Update.
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Configuring the System for UPS Support
You can set up the NSS to use an uninterruptible power supply (UPS) if one is connected directly to the UPS port on the NSS.
To set up the UPS:
1. From the Manager Menu, click System Power.
The System Power page appears.
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2. To enable UPS support, select Enable UPS support.
3. Click Update.
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NSS-supported UPS Product Families
The NSS supports the following UPS product families:
• APC Back-UPS Pro USB
• APC Back-UPS RS USB
•APC Back-UPS USB
• APC Back-UPS LS USB
• APC Back-UPS ES/CyberFort 350
• APC Smart-UPS USB
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Managing the Network Options
The Network Device Settings page displays the current status of the NSS’s physical and virtual network interfaces.
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Physical Interfaces
The Network Device Status table displays the current status of the physical Ethernet links connected to the NSS.
Link: The number that appears in this column identifies the link attached to the NSS. It can be either 1 or 2.
Status: The status of the physical link. Options include:
- Up: The link is up (color-coded green) and operational.
- Down: The link is down (color-coded red) and not operational. If a cable is actually
connected to the Ethernet port, check the cable integrity and the status of the device (switch, router, or computer) at the other end of the cable. You can use the NSS’s cable diagnostic feature (see Running Diagnostics of your Physical Links) to assist you.
Speed: The configured speed, in Mbps, of the physical link. Options include: 10 Mbps, 100 Mbps, 1000 Mbps.
MAC Address: The Ethernet MAC address for the link.
MTU: The Maximum Transmission Unit (MTU) in bytes defined for the link. This is set either manually from the Network Properties page or set via the DHCP server.
Rx Pkts: The total number of IP packets received since the last boot.
Tx Pkts: The total number of IP packets transmitted since the last boot.
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Dropped Pkts: The total number of IP packets dropped since the last boot.
Virtual Interfaces
The VLAN Status area of the Network Status page displays the current status and details regarding each configured VLAN.
Link: The number that appears in this column identifies the physical link on which the VLAN is configured. If there are two physical links, the link appears as either "1" or "2", or, if the two links are bonded, the number appears as "1+2".
VLAN: The VLAN number.
Priority: The 802.1p priority set for the VLAN. Options include 0 through 7 (0 being best effort data and 7 being network critical data).
Label: The text description defined for the VLAN.
Rx Pkts: The total number of IP packets received on the VLAN interface since the last boot.
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Tx Pkts: The total number of IP packets transmitted on the VLAN interface since the last boot.
Dropped Pkts: The total number of IP packets dropped on the VLAN interface since the last boot.
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Viewing the Network Settings
The Network Device Settings page displays information about the physical and virtual interfaces currently configured on the NSS.
NOTE: If you hotplug the Ethernet link after the initial installation of the NSS, wait 15
seconds between the time you unplug the cable and then plug it back in. The NSS displays the correct new settings within 10 seconds.
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To dis pla y the Network Device Settings page, from the Manager Menu, click Network  IP. The Network Device Settings table displays the following:
Link: "1+ 2" appears in this column.
VLAN: The ID assigned to the virtual interface. For a physical interface, this column is blank.
Assign Via: The method used to assign an IP configuration to the physical or virtual interface. Options include:
- DHCP: The IP configuration was assigned by the DHCP server.
- Manual: A static IP configuration was manually entered through the NSS.
- AutoIP: The interface was configured to use DHCP for IP configuration but no DHCP server
was found. Instead the IP address was assigned by the AutoIP protocol.
IP Address: The IP address for the physical or virtual interface.
Netmask: The netmask for the physical or virtual interface.
Gateway: The address of the gateway for the physical or virtual interface.
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Configuring the Network Link IP
You need to configure the method for assigning an IP configuration to each physical and virtual interface connected to the NSS.
NOTE: If you hotplug the Ethernet link after the initial installation of the NSS, make sure you
wait 15 seconds between the time you unplug the cable and then plug it back in. The NSS displays the correct new settings within 10 seconds.
To set the IP address allocation method for an interface:
1. From the Manager Menu, click Network IP.
The Network IP page appears listing each physical and virtual interface.
2. Click Edit on the row of the interface you want to configure.
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The Network Link Configuration page appears.
3. Select one of the following:
Obtain IP Address Automatically: Use a DHCP server to retrieve the IP address, netmask, and gateway address for the interface.
Use the Following IP Address: Enter the IP configuration details manually, in dotted-quad notation.
4. Click Update.
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Resetting the DHCP Lease on a Link
You can force a renewal of the DHCP lease on a physical link or VLAN that is configured for DHCP:
1. From the Manager Menu, click Network IP.
The Network IP page appears listing each physical and virtual interface.
2. Click Edit on the row of the link IP you want to reset.
The Network Link Configuration page appears.
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3. Click Update.
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Viewing VLANs Configured on the NSS
When you first display the Network VLAN page, the currently configured VLANs appear. Configuring a VLAN to connect to the NSS depends if it is trunk-based or port-based. To configure a trunk-based VLAN, follow the steps provided next. To configure a port-based VLAN, configure the switch to assign the port to which the NSS is connected to the desired VLAN. In this case, no configuration changes are required on the NSS.
To view the VLANs currently configured on the NSS:
1. From the Manager Menu, click Network VLAN.
The VLAN Configuration page appears.
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2. View the following details for each existing VLAN that appears in the VLAN Configuration table:
Link: The link on which the VLAN is configured. The status appears as "1+2".
VLAN: The ID of the VLAN. This is configured when the VLAN is added to the NSS and should match the ID of the VLAN as it is configured in your network. The range of valid VLAN IDs is from 0 to 4095.
Priority: The quality of service (QoS) as defined in the IEEE 802.1p standard for the VLAN traffic. VLAN Ethernet frames contain a three-bit priority tag ranging from 0 to 7 (where 0 is best effort and 7 is network-critical traffic).
Label: A text description for the VLAN (for example, "Data," "Voice," "Video," and so on). This description is used solely as a reference within the NSS interface and does not affect its operation.
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Allowing a VLAN Access to the NSS
To set up a network VLAN to access the NSS:
1. From the Manager Menu, click Network VLAN.
The VLAN Configuration page appears.
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2. In the New VLAN area of the page, set up the following fields:
Link: Select the Ethernet link on which you want the VLAN to connect to the NSS. Available options depend on the configuration of your Ethernet link(s).
VLAN: Enter the ID of the VLAN as it is defined within your network. The range of valid VLAN IDs is from 0 to 4095.
Priority: Select the QoS priority for the VLAN traffic as it is defined for your network. Valid options range from 0 to 7 (as defined by the IEEE 802.1p standard). VLAN Ethernet frames contain a three-bit priority tag ranging from 0 to 7 (where 0 is best effort and 7 is network­critical traffic).
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Label: Enter a text description for the VLAN (for example, "Data", "Voice", "Video", etc.). It can be made up of alphanumeric characters. Note that this description is used solely as a reference within the NSS interface and does not affect its operation.
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3. Click Add.
The newly added VLAN appears in the VLAN Configuration table. The VLAN configuration ONLY takes effect after you configure the IP address for the VLAN. A message appears to advise that the VLAN does not take effect until you configure the IP address.
4. Click OK.
The Network IP page appears. The newly added VLAN appears in the list.
5. Click Edit for the VLAN.
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The Network Configuration page appears.
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6. Click one of the following, depending on how you want to assign the VLAN IP addressing:
Obtain IP Address Automatically: Use a DHCP server to retrieve the IP address, netmask address, and gateway address for the VLAN.
Use the Following IP address: Enter the IP configuration details manually.
7. Click Update.
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Changing a VLAN Configuration
After you set up a VLAN to access the NSS, you can change its configuration details.
To edit a VLAN configuration:
1. From the Manager Menu, click Network VLAN.
The VLAN Configuration page appears.
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2. Click Edit for the VLAN you want to change.
The VLAN Configuration page appears.
3. Make changes to any of the VLAN configuration fields as required.
4. Click Update.
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Removing a VLAN’s Access to the NSS
All connected VLANs appear when you first display the VLAN Configuration page. You can delete the connection between a VLAN and the NSS. Note that deleting the VLAN only affects the VLAN’s ability to access the NSS. It does not impact the VLANs operation within your network.
To disconnect a VLAN’s access to the NSS:
1. From the Manager Menu, click Network VLAN.
The VLAN Configuration page appears.
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2. From the VLAN Configuration table, click Delete for the VLAN you want to remove.
The VLAN disappears from the VLAN Configuration table and no longer has access to the NSS.
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Configuring the NSS Network Identification
The Network Identification page is where you configure the network identity of the NSS, including the hostname and domain membership.
NOTE: Before you join the NSS to an NTv4 or Active Directory Service (ADS) domain, make
sure you do the following:
• Configure the IP and DNS information.
• Set up your user and group ID ranges on the User/Group Settings page. (see Configuring the
User/Group Settings) You cannot make changes to the User or Group ID range after the
domain is joined.
To configure the NSS network identity:
1. From the Manager Menu, click Network Identification.
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The Network Identification page appears.
2. In the Hostname field, enter the name you want to use for the NSS. Note any special naming restrictions or conventions enforced by the domain(s) into which the NSS is being joined.
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Warning: If you change the hostname, any current CIFS connections to shares on the NSS will
be disconnected.
3. To assign the hostname for the NSS using the DHCP server, select Assign automatically via DHCP. If the DHCP server is not available or if it is not configured to supply a hostname, the NSS hostname is assigned using the information entered in the Hostname field.
4. In the Description field, enter the textual description for the NSS as you want it to appear in the file manager window for your users.
5. Select the type of network into which you are making the NSS a member from the following options:
Workgroup: Make the NSS part of a peer-to-peer network.
NTv4 Domain: Make the NSS a part of a pre-Windows 2000 domain. If you select this option, set up the following fields:
- NTv4 Domain: Enter the domain name.
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- Domain Controller: Enter the hostname or IP address of the domain controller.
- Username: Enter the username of an account that has administrator privileges for this
domain.
- Password: Enter the password for the administrator account.
Member of Active Directory domain: Make the NSS part of an Active Directory (ADS) domain. If you select this option, set up the following fields:
- Active Directory Domain: Enter the domain name.
- Domain Controller: Enter the hostname or IP address of the domain controller.
- Kerberos Realm: Enter the name of your Kerberos realm. If you are not sure what to enter
here, enter the domain name. In most standard Windows domain installations, this is the correct value.
- Username: Enter the username of an account that has administrator privileges for this
domain.
- Password: Enter the password for the administrator account.
6. Click Update.
If you configured the NSS to join a domain, when you click Update, the domain join occurs. The NSS configuration interface displays the status of the domain join (i.e., successful or not successful).
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