Linksys EA6500 User Manual

Linksys EA6500
User Guide
Linksys EA6500
Contents
Contents
Product Overview
EA6500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Setting Up: Basics
How to create a home network. . . . . . . . . . . . . . . . . . . . . .4
Where to nd more help . . . . . . . . . . . . . . . . . . . . . . . . . .4
How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .5
How to congure your router. . . . . . . . . . . . . . . . . . . . . . .6
How to test your Internet connection speed . . . . . . . . . . . . .8
How to connect devices to your network . . . . . . . . . . . . . . .9
How to set up parental controls . . . . . . . . . . . . . . . . . . . . 13
How to set parental controls 13
Setting Up: Advanced
How to manually set up your router. . . . . . . . . . . . . . . . . .16
How to manually set up your Internet connection 16
How to get the most out of your dual-band router . . . . . . . . 16
How to control access to your network. . . . . . . . . . . . . . . . 18
How to improve security using the built-in rewall 19
How to clone a MAC address . . . . . . . . . . . . . . . . . . . . . . 20
Port Forwarding and Port Triggering
How to set up port forwarding . . . . . . . . . . . . . . . . . . . . . 22
How to set up port forwarding for a single port 22 How to set up port forwarding for multiple ports 23 How to set up port forwarding for a range of ports 23
How to set up port range triggering for online gaming . . . . . 24
How to congure your Xbox for online gaming . . . . . . . . . . 25
Maintaining and Monitoring
How to back up and restore your router conguration. . . . . . 27
How to upgrade the router’s rmware . . . . . . . . . . . . . . . .28
How to check the status of your router. . . . . . . . . . . . . . . . 28
How to disable the Ethernet port status lights 29 How to test your Internet connection 29
How to congure your guest network . . . . . . . . . . . . . . . . 14
How to back up your router conguration . . . . . . . . . . . . . 15
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Linksys EA6500
Troubleshooting
During setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Your router was not successfully set up 31 Windows XP Service Pack update 31
Your Internet cable is not plugged in message 32 Cannot access your router message 32
After setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The Internet appears to be unavailable 34 All other troubleshooting has been unsuccessful 34
Specications
Linksys EA6500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Contents
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Linksys EA6500

Product Overview

Product Overview

EA6500

Features
802.11AC technology
Built with leading 802.11AC wireless technology, your router offers maximum speed and range to create an ultra-powerful network designed for home theater performance. Connect your computers, Internet-ready TVs, game consoles, smartphones and other Wi-Fi devices at blazingly fast transfer rates for an unrivaled experience.
The power of dual band
Double your network bandwidth with simultaneous dual-band N (2.4 and 5GHz). The dual-band feature is designed to avoid interference and optimize throughput for smoother and faster HD video streaming, file transfers, and wireless gaming.
SpeedBoost
Higher quality antenna technology helps maintain high speeds across greater distances throughout your home.
Advanced security
Keep Wi-Fi freeloaders and Internet threats at bay with WPA2 encryption and SPI firewall to help keep your network protected.
Package contents
In addition to your router, your router package includes:
Network (Ethernet) cable
AC power adapter
Setup CD containing router setup software and documentation
Benefits of gigabit
Use the four Gigabit Ethernet (10/100/1000) ports for quick file sharing (up to 10× faster than standard Ethernet) between other Gigabit-enabled devices like computers and servers.
Built-in USB port and DLNA media server
The USB storage port lets you add an external USB drive to your network and share files at home or over the Internet. It also features a built-in DLNA media server for seamless streaming of your video and media files to an Xbox 360, PS3, or other DLNA-compatible device. You can also connect a USB printer and share it across your network.
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Linksys EA6500
Product Overview
Home theater ready
Bring the ultimate entertainment experience to your home by connecting computers, Internet-ready TVs, game consoles, media players, and more to your wireless network and the Internet. Simultaneous dual-band N and QoS traffic prioritization technology delivers maximum speed and performance so you can enjoy fast downloads, smooth video and music streaming, and reliable gaming and VoIP.
Quick to install
Cisco Connect software helps you easily set up your router.
IPv6 enabled
Supports the latest Internet protocol technology to future-proof your network.
Easy to manage
Cisco Connect software helps you customize your settings and quickly add multiple devices to your network:
Separate guest network
Create a separate, password-protected network for guests.
Parental controls
Top view
Indicator light
Indicator light—Stays on steadily while power is connected and
following a successful Wi-Fi Protected Setup connection. Pulses slowly during bootup, during firmware upgrades, and during a Wi-Fi Protected Setup connection. Flashes quickly when there is a Wi-Fi Protected Setup error.
Limit access time and websites with parental controls.
Back view
Wi-Fi Protected Setup button
Ethernet ports
Wi-Fi Protected Setup™ button—Press this button to easily configure
wireless security on Wi-Fi Protected Setup-enabled network devices. For more information, see “How to set up wireless security using Wi-Fi Protected Setup” on page 38.
Internet port
USB ports
Power port
Reset button
Power switch
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Linksys EA6500
Product Overview
Ethernet ports—Connect Ethernet cables (also called network cables)
to these Gigabit (10/100/1000) ports, color coded blue, and to wired Ethernet network devices on your network.
NOTE
For best performance, use CAT5E or higher rated cables on the Ethernet ports.
Internet port—Connect an Ethernet cable (also called a network or
Internet cable) to this port, color coded yellow, and to your modem.
USB ports—To easily share disk storage with other users on your
network or on the Internet, connect a USB drive to one of these ports. For more information, see “Using an External Drive” on page 43. You can also connect a USB printer and share it across your network. For more information, see “How to connect a USB printer” on page 9.
Reset button—Press and hold this button for 5-15 seconds (until the
port lights flash at the same time) to reset the router to its factory defaults. You can also restore the defaults using the browser-based utility. For more information, see “How to restore factory defaults” on page 56.
Power port—Connect the included AC power adapter to this port.
Power switch—Press the top of this switch to turn on your router.
CAUTION
Use only the adapter that came with your router.
Green network activity indicator—On Ethernet ports, turns on when a
cable connects the port to another Gigabit Ethernet port. On the Internet port, turns on while connected to a modem.
Yellow network activity indicator—Flashes to indicate network activity
over that port.
Port activity indicators
Yellow network
activity indicator
Green network activity indicator
Network or Internet port
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Linksys EA6500

Setting Up: Basics

How to create a home network

What is a network?

A network is any group of devices that can communicate with each other. A home network can also include Internet access, which requires a router like this one.
A typical home network may include multiple computers, a printer, a modem, and a router. A large home network may also have a switch, additional routers, access points, and many Internet-capable media devices such as TVs, game consoles, and web cameras.
Modem—Connects a computer or a router to your ISP (Internet Service
Provider). Your ISP may have provided one. The modem is a device that connects to a phone jack or your cable TV outlet.
Setting Up: Basics
2.
Make sure that your modem is working. Your ISP can help you set up your modem and verify that it’s working correctly.
3.
Set up your router. See “How to install your router” on page 5.
4.
To connect a computer or other network device to the network, see “How to connect a computer to your network” on page 9 and “How to connect other devices” on page 10.

Where to find more help

In addition to this User Guide, you can find help at these locations:
Linksys.com/support (documentation, downloads, FAQs, technical
support, live chat, forums)
Cisco Connect Cloud help (connect to Cisco Connect Cloud, then click
Help at the top of the screen)
Router—Connects your wireless and wired network devices to each
other and to the modem (and to your ISP).
Switch—Allows you to connect several wired network devices to your
home network. Your router has a built-in network switch (the Ethernet ports). If you have more wired network devices than available Ethernet ports on your router, you will need an additional switch to consolidate the wired connections.

How to set up a home network

1.
Purchase the proper equipment. For a network that includes Internet access, you’ll need:
• Computers with an Ethernet port or wireless networking capabilities
• A modem for connecting to your ISP (typically supplied by your ISP)
• A router to connect your computers with each other and to the modem
• Internet service to your home, provided by an ISP (Internet Service
Provider)
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Linksys EA6500
Setting Up: Basics

How to install your router

The easiest and fastest way to install your router is to run the Setup software on the CD that came with your router or download it from the router’s support site at Linksys.com/support. Setup shows you how to connect your router to your home network, step by step.
NOTE:
If you lose your setup CD, you can download the software from
Linksys.com/support.
To install your router:
1.
Insert the CD into your CD or DVD drive.
2.
Click Set up your Linksys Router.
If you do not see this:
• For Windows, click Start, Computer, then double-click the CD drive
and the Setup icon.
• For Mac, double-click the CD icon on your desktop, then double-click
the Setup icon.
3.
Follow the on-screen instructions to complete your router setup.
TIP:
Print this page, then record your router and account settings in the table below as a reference. Store your notes in a safe place. Setup also saves your setup information as a file to your computer desktop.
Network Name (SSID)
Network Password
Router Password
Guest Network Name
Guest Network Password
Cisco Connect Cloud Username
Cisco Connect Cloud Password
Use Cisco Connect Cloud to easily manage your router’s settings, such as:
Change your router’s name and password
Set up guest access
Configure parental controls
Connect devices to your network
Test your Internet connection speed
Your Cisco Connect Cloud account can also be used to manage multiple Linksys routers from anywhere in the world.
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Linksys EA6500

How to configure your router

You can change router settings to make your network more secure or to work better with a device or game. Being able to adjust the settings while you’re away from home can help make router administration easier. You can configure your router from anywhere in the world by using Cisco Connect Cloud, but you can also configure your router directly from your home network.

How to connect to Cisco Connect Cloud

Setting Up: Basics
3.
Click the Administration tab, then deselect Allow remote access to Cisco Connect Cloud.
To connect to Cisco Connect Cloud:
1.
Open your computer’s web browser.
2.
Go to www.ciscoconnectcloud.com and log into your account.
If you can’t remember your password, click Forgot your password? and follow the on-screen instructions to recover it.
How to disable remote access
If you want to configure your router only while you are on your home network, you should disable remote access.
4.
Click OK.

How to connect directly to your router

You can configure your router by directly accessing it on your home network instead of through the Internet-based Cisco Connect Cloud.
To connect to your router while you are on your home network:
1.
Open your computer’s web browser.
2.
Go to myrouter.local and log into your router using the router password you created when you installed your router.
To disable remote access:
1.
Log into Cisco Connect Cloud.
2.
Under Router Settings, click Connectivity.

How to improve your wireless connection speed

Follow these tips to improve your network’s wireless connection speed:
Make sure that your router is in a good location:
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Linksys EA6500
Setting Up: Basics
• For the widest coverage area, install your router near the center of
your home, and near the ceiling, if possible.
• Avoid placing the router on or near metal objects (such as file cabinets
and metal furniture), reflective surfaces (such as glass or mirrors), or masonry walls.
• Any obstruction can weaken the wireless signal (even non-metallic
objects), so the fewer obstructions between the router and the wireless device, the better.
• Place the router in a location away from other electronics, motors, and
fluorescent lighting.
• Many environmental variables can affect the router’s performance, so
if your wireless signal is weak, place the router in several locations and test the signal strength to determine the ideal position.
If possible, upgrade wireless network interfaces (such as wireless
network cards in computers) from older wireless standards to 802.11n. If a wirelessly networked device uses an older standard, the performance of the entire wireless network may be slower.

How to change your network’s name and password

You can change the name (SSID) and password of your network, but if you do so, all wireless devices connected to your router will lose their Internet connection until you reconnect them using the new network name and password.
To change your router’s name and password:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on page 6.
2.
Under My Router, click Wireless.
3.
Click the Wireless tab, then click Edit.
To change the network name, type a new name in the Network name
(SSID) box.
To change the network password, type a new password in the
Password box.
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Linksys EA6500
4.
Click OK to apply your changes.
Setting Up: Basics

How to change your router’s time zone

TIP
If you have a dual-band router, each band (2.4 GHz and the 5GHz) can have a separate network name and password.

How to change your router password

Your router’s password was set when you ran the router’s setup software, but you can change it at any time. You need the router password to change router settings.
To change your router password
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on page 6.
2.
Click Connectivity under Router Settings.
3.
Click the Basic tab.
4.
Under Router Password, type the new password, then click OK.
Your router’s time zone should be set to your local time zone.
To set your router’s time zone:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on page 6.
2.
Click Connectivity under Router Settings.
3.
Click the Basic tab, then select your time zone in the Time Zone drop­down list and click OK.

How to test your Internet connection speed

To test your Internet connection speed:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on page 6.
2.
Click Speed Test under Router Settings. The Internet speed test screen opens.
3.
Follow the on-screen instructions to complete the test.
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Linksys EA6500
Setting Up: Basics

How to connect devices to your network

Your Linksys router is the nerve center of your home network. Your router safely opens the Internet to your network, and all of your computers and network devices rely on your router to pass files, media, and network commands in an organized, error-free way. Whether connected wirelessly or with cables, each part of your network needs the router in order to work reliably with the other parts of your network.

How to connect a computer to your network

To connect a computer to your network:
1.
At the computer you want to connect, enter your network’s connection information into your wireless manager.
2.
After that computer connects to your network, log into Cisco Connect Cloud, then click Device List to confirm that your router recognizes the new computer. You can use the Device List to monitor all network­attached devices.
TIP
You can use the Device List to detect and disconnect unauthorized users on your network.
Your printer supports the WPA/WPA2 wireless encryption standard.
If your wireless printer supports WPS (Wi-Fi Protected Setup), you should
use WPS to connect it to your network. See “How to set up wireless security using Wi-Fi Protected Setup” on page 39.
To connect a USB printer to your network through the router’s USB port:
EA3500 EA4500
For
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on page 6.
2.
Click Device List, then click Add a Device.

How to connect a USB printer

When you install a printer that requires a cable, you can:
Follow the printer’s instructions for setting it up, then follow your
computer’s operating system instructions to share the printer with your network.
- OR -
If your router is a Linksys EA3500 or EA4500, you can connect a USB
printer to the router’s USB port to make the printer available to any networked computer.
When you set up a wireless printer, you need to make sure that:
Your printer has been completely set up except for being connected to
the network.
3.
Under Select the type of device to add to your network, click USB Printer. The Add a USB printer screen opens.
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