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Linksys EA6500
User Guide
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Linksys EA6500
Contents
Contents
Product Overview
EA6500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Setting Up: Basics
How to create a home network. . . . . . . . . . . . . . . . . . . . . .4
What is a network? 4
How to set up a home network 4
Where to nd more help . . . . . . . . . . . . . . . . . . . . . . . . . .4
How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .5
How to congure your router. . . . . . . . . . . . . . . . . . . . . . .6
How to connect to Cisco Connect Cloud 6
How to connect directly to your router 6
How to improve your wireless connection speed 6
How to change your network’s name and password 7
How to change your router password 8
How to change your router’s time zone 8
How to test your Internet connection speed . . . . . . . . . . . . .8
How to connect devices to your network . . . . . . . . . . . . . . .9
How to connect a computer to your network 9
How to connect a USB printer 9
How to connect other devices 10
How to view device details 11
How to remove a device from the network 12
How to set up parental controls . . . . . . . . . . . . . . . . . . . . 13
How to set parental controls 13
Setting Up: Advanced
How to manually set up your router. . . . . . . . . . . . . . . . . .16
How to manually set up your Internet connection 16
How to get the most out of your dual-band router . . . . . . . . 16
How to control access to your network. . . . . . . . . . . . . . . . 18
How to improve security using the built-in rewall 19
How to clone a MAC address . . . . . . . . . . . . . . . . . . . . . . 20
Port Forwarding and Port Triggering
How to set up port forwarding . . . . . . . . . . . . . . . . . . . . . 22
How to set up port forwarding for a single port 22
How to set up port forwarding for multiple ports 23
How to set up port forwarding for a range of ports 23
How to set up port range triggering for online gaming . . . . . 24
How to congure your Xbox for online gaming . . . . . . . . . . 25
Maintaining and Monitoring
How to back up and restore your router conguration. . . . . . 27
How to upgrade the router’s rmware . . . . . . . . . . . . . . . .28
How to check the status of your router. . . . . . . . . . . . . . . . 28
How to disable the Ethernet port status lights 29
How to test your Internet connection 29
How to congure your guest network . . . . . . . . . . . . . . . . 14
How to back up your router conguration . . . . . . . . . . . . . 15
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Troubleshooting
During setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Your router was not successfully set up 31
Windows XP Service Pack update 31
Your Internet cable is not plugged in message 32
Cannot access your router message 32
After setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The Internet appears to be unavailable 34
All other troubleshooting has been unsuccessful 34
Specications
Linksys EA6500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Contents
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Linksys EA6500
Product Overview
Product Overview
EA6500
Features
802.11AC technology
Built with leading 802.11AC wireless technology, your router offers maximum
speed and range to create an ultra-powerful network designed for home
theater performance. Connect your computers, Internet-ready TVs, game
consoles, smartphones and other Wi-Fi devices at blazingly fast transfer rates
for an unrivaled experience.
The power of dual band
Double your network bandwidth with simultaneous dual-band N (2.4 and
5GHz). The dual-band feature is designed to avoid interference and optimize
throughput for smoother and faster HD video streaming, file transfers, and
wireless gaming.
SpeedBoost
Higher quality antenna technology helps maintain high speeds across greater
distances throughout your home.
Advanced security
Keep Wi-Fi freeloaders and Internet threats at bay with WPA2 encryption and
SPI firewall to help keep your network protected.
Package contents
In addition to your router, your router package includes:
• Network (Ethernet) cable
• AC power adapter
• Setup CD containing router setup software and documentation
Benefits of gigabit
Use the four Gigabit Ethernet (10/100/1000) ports for quick file sharing (up to
10× faster than standard Ethernet) between other Gigabit-enabled devices like
computers and servers.
Built-in USB port and DLNA media server
The USB storage port lets you add an external USB drive to your network and
share files at home or over the Internet. It also features a built-in DLNA media
server for seamless streaming of your video and media files to an Xbox 360,
PS3, or other DLNA-compatible device. You can also connect a USB printer and
share it across your network.
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Linksys EA6500
Product Overview
Home theater ready
Bring the ultimate entertainment experience to your home by connecting
computers, Internet-ready TVs, game consoles, media players, and more to
your wireless network and the Internet. Simultaneous dual-band N and QoS
traffic prioritization technology delivers maximum speed and performance so
you can enjoy fast downloads, smooth video and music streaming, and reliable
gaming and VoIP.
Quick to install
Cisco Connect software helps you easily set up your router.
IPv6 enabled
Supports the latest Internet protocol technology to future-proof your network.
Easy to manage
Cisco Connect software helps you customize your settings and quickly add
multiple devices to your network:
Separate guest network
Create a separate, password-protected network for guests.
Parental controls
Top view
Indicator light
• Indicator light—Stays on steadily while power is connected and
following a successful Wi-Fi Protected Setup connection. Pulses slowly
during bootup, during firmware upgrades, and during a Wi-Fi Protected
Setup connection. Flashes quickly when there is a Wi-Fi Protected Setup
error.
Limit access time and websites with parental controls.
Back view
Wi-Fi Protected Setup button
Ethernet ports
• Wi-Fi Protected Setup™ button—Press this button to easily configure
wireless security on Wi-Fi Protected Setup-enabled network devices.
For more information, see “How to set up wireless security using Wi-Fi
Protected Setup” on page 38.
Internet port
USB ports
Power port
Reset button
Power switch
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Linksys EA6500
Product Overview
• Ethernet ports—Connect Ethernet cables (also called network cables)
to these Gigabit (10/100/1000) ports, color coded blue, and to wired
Ethernet network devices on your network.
NOTE
For best performance, use CAT5E or higher rated cables on the
Ethernet ports.
• Internet port—Connect an Ethernet cable (also called a network or
Internet cable) to this port, color coded yellow, and to your modem.
• USB ports—To easily share disk storage with other users on your
network or on the Internet, connect a USB drive to one of these ports.
For more information, see “Using an External Drive” on page 43. You can
also connect a USB printer and share it across your network. For more
information, see “How to connect a USB printer” on page 9.
• Reset button—Press and hold this button for 5-15 seconds (until the
port lights flash at the same time) to reset the router to its factory defaults.
You can also restore the defaults using the browser-based utility. For
more information, see “How to restore factory defaults” on page 56.
• Power port—Connect the included AC power adapter to this port.
• Power switch—Press the top of this switch to turn on your router.
CAUTION
Use only the adapter that came with your router.
• Green network activity indicator—On Ethernet ports, turns on when a
cable connects the port to another Gigabit Ethernet port. On the Internet
port, turns on while connected to a modem.
• Yellow network activity indicator—Flashes to indicate network activity
over that port.
Port activity indicators
Yellow network
activity indicator
Green network
activity indicator
Network or Internet port
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Setting Up: Basics
How to create a home network
What is a network?
A network is any group of devices that can communicate with each other. A
home network can also include Internet access, which requires a router like
this one.
A typical home network may include multiple computers, a printer, a modem,
and a router. A large home network may also have a switch, additional routers,
access points, and many Internet-capable media devices such as TVs, game
consoles, and web cameras.
• Modem—Connects a computer or a router to your ISP (Internet Service
Provider). Your ISP may have provided one. The modem is a device that
connects to a phone jack or your cable TV outlet.
Setting Up: Basics
2.
Make sure that your modem is working. Your ISP can help you set up your
modem and verify that it’s working correctly.
3.
Set up your router. See “How to install your router” on page 5.
4.
To connect a computer or other network device to the network, see “How
to connect a computer to your network” on page 9 and “How to connect
other devices” on page 10.
Where to find more help
In addition to this User Guide, you can find help at these locations:
• Linksys.com/support (documentation, downloads, FAQs, technical
support, live chat, forums)
• Cisco Connect Cloud help (connect to Cisco Connect Cloud, then click
Help at the top of the screen)
• Router—Connects your wireless and wired network devices to each
other and to the modem (and to your ISP).
• Switch—Allows you to connect several wired network devices to your
home network. Your router has a built-in network switch (the Ethernet
ports). If you have more wired network devices than available Ethernet
ports on your router, you will need an additional switch to consolidate
the wired connections.
How to set up a home network
1.
Purchase the proper equipment. For a network that includes Internet
access, you’ll need:
• Computers with an Ethernet port or wireless networking capabilities
• A modem for connecting to your ISP (typically supplied by your ISP)
• A router to connect your computers with each other and to the modem
• Internet service to your home, provided by an ISP (Internet Service
Provider)
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Setting Up: Basics
How to install your router
The easiest and fastest way to install your router is to run the Setup software on
the CD that came with your router or download it from the router’s support site
at Linksys.com/support. Setup shows you how to connect your router to your
home network, step by step.
NOTE:
If you lose your setup CD, you can download the software from
Linksys.com/support.
To install your router:
1.
Insert the CD into your CD or DVD drive.
2.
Click Set up your Linksys Router.
If you do not see this:
• For Windows, click Start, Computer, then double-click the CD drive
and the Setup icon.
• For Mac, double-click the CD icon on your desktop, then double-click
the Setup icon.
3.
Follow the on-screen instructions to complete your router setup.
TIP:
Print this page, then record your router and account settings in
the table below as a reference. Store your notes in a safe place.
Setup also saves your setup information as a file to your computer
desktop.
Network Name (SSID)
Network Password
Router Password
Guest Network Name
Guest Network
Password
Cisco Connect Cloud
Username
Cisco Connect Cloud
Password
Use Cisco Connect Cloud to easily manage your router’s settings, such as:
• Change your router’s name and password
• Set up guest access
• Configure parental controls
• Connect devices to your network
• Test your Internet connection speed
Your Cisco Connect Cloud account can also be used to manage multiple
Linksys routers from anywhere in the world.
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How to configure your router
You can change router settings to make your network more secure or to work
better with a device or game. Being able to adjust the settings while you’re
away from home can help make router administration easier. You can configure
your router from anywhere in the world by using Cisco Connect Cloud, but you
can also configure your router directly from your home network.
How to connect to Cisco Connect Cloud
Setting Up: Basics
3.
Click the Administration tab, then deselect Allow remote access to
Cisco Connect Cloud.
To connect to Cisco Connect Cloud:
1.
Open your computer’s web browser.
2.
Go to www.ciscoconnectcloud.com and log into your account.
If you can’t remember your password, click Forgot your password? and
follow the on-screen instructions to recover it.
How to disable remote access
If you want to configure your router only while you are on your home network,
you should disable remote access.
4.
Click OK.
How to connect directly to your router
You can configure your router by directly accessing it on your home network
instead of through the Internet-based Cisco Connect Cloud.
To connect to your router while you are on your home network:
1.
Open your computer’s web browser.
2.
Go to myrouter.local and log into your router using the router password
you created when you installed your router.
To disable remote access:
1.
Log into Cisco Connect Cloud.
2.
Under Router Settings, click Connectivity.
How to improve your wireless connection speed
Follow these tips to improve your network’s wireless connection speed:
• Make sure that your router is in a good location:
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Setting Up: Basics
• For the widest coverage area, install your router near the center of
your home, and near the ceiling, if possible.
• Avoid placing the router on or near metal objects (such as file cabinets
and metal furniture), reflective surfaces (such as glass or mirrors), or
masonry walls.
• Any obstruction can weaken the wireless signal (even non-metallic
objects), so the fewer obstructions between the router and the
wireless device, the better.
• Place the router in a location away from other electronics, motors, and
fluorescent lighting.
• Many environmental variables can affect the router’s performance, so
if your wireless signal is weak, place the router in several locations and
test the signal strength to determine the ideal position.
• If possible, upgrade wireless network interfaces (such as wireless
network cards in computers) from older wireless standards to 802.11n. If
a wirelessly networked device uses an older standard, the performance
of the entire wireless network may be slower.
How to change your network’s name and password
You can change the name (SSID) and password of your network, but if you do so,
all wireless devices connected to your router will lose their Internet connection
until you reconnect them using the new network name and password.
To change your router’s name and password:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Under My Router, click Wireless.
3.
Click the Wireless tab, then click Edit.
• To change the network name, type a new name in the Network name
(SSID) box.
• To change the network password, type a new password in the
Password box.
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4.
Click OK to apply your changes.
Setting Up: Basics
How to change your router’s time zone
TIP
If you have a dual-band router, each band (2.4 GHz and the 5GHz)
can have a separate network name and password.
How to change your router password
Your router’s password was set when you ran the router’s setup software, but
you can change it at any time. You need the router password to change router
settings.
To change your router password
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Click Connectivity under Router Settings.
3.
Click the Basic tab.
4.
Under Router Password, type the new password, then click OK.
Your router’s time zone should be set to your local time zone.
To set your router’s time zone:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Click Connectivity under Router Settings.
3.
Click the Basic tab, then select your time zone in the Time Zone dropdown list and click OK.
How to test your Internet connection speed
To test your Internet connection speed:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Click Speed Test under Router Settings. The Internet speed test screen
opens.
3.
Follow the on-screen instructions to complete the test.
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Setting Up: Basics
How to connect devices to your network
Your Linksys router is the nerve center of your home network. Your router safely
opens the Internet to your network, and all of your computers and network
devices rely on your router to pass files, media, and network commands in an
organized, error-free way. Whether connected wirelessly or with cables, each
part of your network needs the router in order to work reliably with the other
parts of your network.
How to connect a computer to your network
To connect a computer to your network:
1.
At the computer you want to connect, enter your network’s connection
information into your wireless manager.
2.
After that computer connects to your network, log into Cisco Connect
Cloud, then click Device List to confirm that your router recognizes
the new computer. You can use the Device List to monitor all networkattached devices.
TIP
You can use the Device List to detect and disconnect unauthorized
users on your network.
• Your printer supports the WPA/WPA2 wireless encryption standard.
• If your wireless printer supports WPS (Wi-Fi Protected Setup), you should
use WPS to connect it to your network. See “How to set up wireless
security using Wi-Fi Protected Setup” on page 39.
To connect a USB printer to your network through the router’s USB port:
EA3500 EA4500
For
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Click Device List, then click Add a Device.
How to connect a USB printer
When you install a printer that requires a cable, you can:
• Follow the printer’s instructions for setting it up, then follow your
computer’s operating system instructions to share the printer with your
network.
- OR -
• If your router is a Linksys EA3500 or EA4500, you can connect a USB
printer to the router’s USB port to make the printer available to any
networked computer.
When you set up a wireless printer, you need to make sure that:
• Your printer has been completely set up except for being connected to
the network.
3.
Under Select the type of device to add to your network, click USB Printer.
The Add a USB printer screen opens.
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4.
Follow the on-screen instructions for downloading and installing the
VUSB (virtual USB) software for your computer.
5.
Log into Cisco Connect Cloud, then click Device List to confirm that your
router recognizes the new printer.
To connect a wireless printer to your network:
1.
Follow the printer’s instructions to connect it to your network. Use the
connection information available in Cisco Connect Cloud or saved to
your computer desktop.
2.
After that printer connects to your network, log into Cisco Connect
Cloud, then click Device List to confirm that your router recognizes the
new printer.
How to connect other devices
Many other types of wireless network devices can connect to your home
network, including:
• Game consoles
• Internet-capable TVs and media players
• Digital music players
• Smart phones
Because of the wide variety of devices and methods of connecting, you must
manually enter network information into the devices for a successful network
connection.
Setting Up: Basics
How to manually connect a network device
To manually connect a device to your network:
1.
Follow the device’s instructions to connect it to your network. Use the
connection information available in Cisco Connect Cloud or saved to
your computer desktop.
2.
After the device connects to your network, log into Cisco Connect Cloud,
then click Device List to confirm that your router recognizes the new
device.
How to connect a network device using Wi-Fi Protected Setup
To connect a device using Wi-Fi Protected Setup™:
1.
Plug in and turn on the network device. If the device does not support
Wi-Fi Protected Setup, follow its instructions for a standard network
installation.
2.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
3.
Under Wireless, click the Wi-Fi Protected Setup tab.
4.
Use one of the following methods to complete the setup:
• If the device has a Wi-Fi Protected Setup button, press that button,
then click the Wi-Fi Protected Setup button in Cisco Connect Cloud
or press the button on the back of your router.
TIP
For more instructions on connecting a game console to your
network, see also:
• “How to optimize your router for gaming and voice” on page 30
• “How to set up port forwarding” on page 22
• “How to set up port range triggering for online gaming” on page
24
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Setting Up: Basics
• If the device has a Wi-Fi Protected Setup PIN, type that number into
the Device PIN box in Cisco Connect Cloud, then click Register.
• If the device’s own setup asks for the router’s Wi-Fi Protected Setup
PIN, enter the number that appears under Router PIN in Cisco Connect
Cloud.
How to view device details
You can use Cisco Connect Cloud to view any network device’s network
infomation.
To view network device details:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Under My Apps, click Device List. The Device List screen opens.
3.
Click the i in the lower-right corner of the device.
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Setting Up: Basics
Information about the device appears on the screen.
4.
Click OK.
How to remove a device from the network
You can remove a networked device in several ways:
• Unplug its network cable (if attached)
• Turn off its wireless connection (if active)
• Remove it using Cisco Connect Cloud
To remove a connected device by using Cisco Connect Cloud:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Under My Apps, click Device List. The Device List screen opens.
3.
Click the x in the upper-right corner of the device you want to disconnect.
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How to set up parental controls
With your router, you can use parental controls to:
• Set the times that Internet access is allowed.
• Block websites that you specify or based on their content.
• Set the above restrictions for specific computers.
TIP
When someone tries to open a blocked website, a window opens
asking for the parental controls password. Enter the password to
view the blocked content.
How to set parental controls
To set parental controls:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Under My Apps, click Parental Controls. The Parental Controls screen
opens.
Setting Up: Basics
3.
To turn on parental controls, click the Enable parental controls button
so that ON is displayed.
TIP
It’s not necessary to set parental controls over each computer
on your home network. You can set the controls on only those
computers that children can access.
4.
To select a computer to apply parental controls to, click the name of the
computer in the Restrict Internet access on list.
5.
To block Internet access on the selected computer(s), under Block
Internet access:
• Click Never to allow Internet access.
• Click Always to always block Internet access.
• Click Specific Times to set the times when Internet access is allowed.
• Click Edit to change the Internet access schedule.
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6.
To block specific websites:
a.
Under Block specific sites, click Add.
b.
Type the web address (URL) of the website to block, then click OK.
TIP
It’s easier to copy and paste a web address than it is to type it in.
Copy the address from your browser’s web address box, then paste
it into an available box in the Block Specific Sites screen of Cisco
Connect Cloud.
Setting Up: Basics
How to configure your guest network
You can use your router’s guest network to provide your guests with access
to the Internet, while restricting their access to other resources on your local
network. To prevent unauthorized users from using your Internet access, your
guest network requires that a password be entered for Internet access. The
guest network is enabled by default.
_
X
Login
Done
Local Network
Guest Network
Local Access and Guest Access Diagram
File Edit View Go Shortcuts Options Help
X
Enter the Guest Password
for Internet Access:
web browser - guest access login - Linksys E4200
http://mynetwork/guest/login
Enter the Guest Password
for Internet Access:
Login
http://mynetwork/guest/login
7.
Click OK to apply your changes.
Your wireless network’s guest network and password were set when you ran
the router’s setup software, but you can change them at any time.
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Setting Up: Basics
To set up guest access to your network:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Under My Apps, click Guest Access. Your guest network, which was set
up during your router installation, is displayed.
• To turn guess access on or off, click the Allow guest access button.
• To change the guest network password, click in the box next to Guest
network password, then type the new password.
• To change the number of simultaneous guest network users you want
to allow, click the drop-down box under Total guests allowed, then
click the number that you want.
TIP
To keep your guest network secure, click Change to change the
guest password when the guest no longer needs access to the
account.
3.
Click OK to apply your changes.
TIP
The first time your guest tries to access the Internet through a web
browser, they will see the Guest access screen. To continue, they
must enter the password you provided in the Password field, then
click LOGIN.
How to back up your router configuration
When you are done setting up your router, you should back up its settings so
that you can restore them later, if necessary. For instructions, see “How to back
up and restore your router configuration” on page 27.
To back up your router configuration:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 6.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Diagnostics tab.
4.
Under Router configuration, click Backup.
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Setting Up: Advanced
How to manually set up your router
Although running your router’s setup software is the easiest way to set up and
maintain your router, advanced users may want to manually configure their
router. Be careful when changing settings using this method.
To manually set up your router:
1.
Connect your router’s power adapter to a power outlet.
2.
Connect an Ethernet cable to the computer and to an available numbered
Ethernet (blue) port on the back of your router.
3.
Open a web browser on the computer and go to myrouter.local.
4.
Enter admin as the user name, then enter the default password (admin).
The main menu opens.
5.
After you finish changing settings, click Save and close the browser
window.
TIP
For descriptions of the settings, click Help at the top of the screen.
How to manually set up your Internet connection
Running Setup configures your router’s Internet connection. However, for
some ISPs (Internet Service Providers), especially those outside of the United
States, you may need to manually configure your router’s Internet connection.
Setting Up: Advanced
3.
Go to myrouter.local and log into your router using the default router
password, admin.
4.
Under Router Settings, click Connectivity. The Connectivity page opens.
5.
Click the Basic tab.
6.
Next to Type of Internet Connection, click Edit.
7.
Select your ISP’s Internet connection type from the drop-down list.
Complete the Optional Settings only if required by your ISP.
TIP
For field descriptions, click Help at the top of the screen.
8.
Click OK.
How to get the most out of your dualband router
I bought a dual band router, but I’m not sure that I’m getting the most
out of it. What should I check? Of the many reasons for owning a dual-band
router, the most common is to ensure available bandwidth for streaming highdefinition video. At the same time, owners want to make sure that their video
streams won’t be interrupted by other wireless network traffic. To get the most
out of your dual-band router, you can:
• Upgrade your wireless clients
• Split your traffic
How to configure basic Internet connection settings
To manually configure your router’s Internet connection:
1.
Use an Ethernet cable to connect an Ethernet port on your router to the
Ethernet port on your computer.
2.
Open your computer’s web browser.
Upgrade your wireless clients
If you have network adapters that support only legacy wireless network
standards such as 802.11b, you should consider upgrading them with
Wireless-N (802.11n) network adapters. Wireless-B (802.11b) devices can slow
your entire wireless network. For the best performance, all of your wireless
devices should support Wireless-N. You can then select Wireless-N Only as your
Network Mode below.
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NOTE
If you select Wireless-N Only, you may need to temporarily change
your network settings to Mixed to provide access to guests without
Wireless-N networking.
Split your traffic
The best way to improve your multimedia wireless performance is to split your
wireless traffic between your router’s two bands (ranges of radio frequencies).
Your router supports the 2.4 GHz band and the 5 GHz band, and handles the
two bands as two separate wireless networks to help manage the traffic.
The most common way to split wireless traffic is to use the 2.4 GHz band for
basic Internet tasks such as web browsing, email, and downloads, and use
the 5.0 GHz band for streaming multimedia. There are several reasons for this
approach:
• Although the 2.4 GHz band may be more crowded with wireless traffic
from your neighbors, it’s fine for basic Internet traffic that is not timesensitive (such as e-mail).
• Even though you are connected to your own wireless network, you are
still sharing “air time” with nearby networks.
• The 5 GHz band is much less crowded than the 2.4 GHz band, so it’s ideal
for streaming multimedia.
• The 5 GHz band has more available channels, so it is more likely that you
will have your own, interference-free channel for your wireless network.
By default, your dual-band router uses the same network name on both the
2.4 GHz band and the 5 GHz band. If you are connecting to your router with
a computer that has a dual-band wireless network adapter, you might not be
able to determine which band you’re using. The easiest way to segment your
traffic is to rename one of your wireless networks. With a separate, descriptive
name, it will be easy to connect to the right network.
Setting Up: Advanced
3.
Click the Wireless tab, then click Edit next to the network band you want
to modify. Change any of the settings below:
a.
Enabled—Unselect this checkbox to disable the network band.
b.
Network mode—Your choice depends upon the clients that will
connect to your network. If all of your devices are Wireless-N capable,
you can select Wireless-N Only for either or both bands.
On the 5 GHz band, you can select:
• Mixed (default), which accepts connections from 802.11a or
802.11n clients
• Wireless-A Only (802.11a only)
• Wireless-N Only (802.11n only)
On the 2.4 GHz band, you can select:
• Mixed
• Wireless-B/G Only
• Wireless-B only
• Wireless-G Only
• Wireless-N Only
c.
Security mode—You can set up different security options for the
5GHz and 2.4GHz networks. If the security mode you select requires
a passphrase, a Passphrase field appears, and you must enter a
passphrase. You can select:
• None (no security)
• WEP
• WPA Personal
• WPA Enterprise
• WPA2 Personal
• WPA2 Enterprise
• WPA2/WPA Mixed Personal
• WPA2/WPA Mixed Enterprise
To reconfigure your wireless network:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Wireless. The Wireless page opens.
TIP
Wireless-N networks should use the WP2-Personal security
mode for best performance.
d.
Network name (SSID)—You can provide a unique SSID for each band
of your wireless network. The name must not exceed 32 characters.
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e.
Password—You can provide a unique password for each band of
your wireless network.
f.
Channel width—We recommend that you keep the default (Auto)
setting for each band. In Auto mode, the router and the network
clients automatically switch to the 40MHz mode if:
• Your wireless clients support the 40 MHz mode (sometimes
called Bonded mode) in which two 20MHz channels are bonded
together for better performance.
• There is no adjacent interference.
With more available channels and less chance of interference on the
5GHz band, you have the option to force the 40MHz mode.
On the 2.4GHz band, you can select:
• Auto (20 MHz or 40 Mhz)
• 20 MHz Only
On the 5GHz band, you can select:
• Auto (20 MHz or 40 Mhz)
• 20 MHz Only
• 40 MHz Only
g.
Channel—Choose the operating channel for each band. Your
router will automatically select the channel with the least amount
of interference if you leave the default Auto setting. We recommend
keeping the default settings for both bands.
h.
SSID broadcast—When wireless clients look for wireless networks to
connect to, they detect the SSID (wireless network name) broadcast
by the router. In other words, anyone within range of your network
can see your network name. To broadcast your router’s SSID, keep the
default setting (Enabled). If you do not want to broadcast the router’s
SSID, unselect the SSID broadcast checkbox. We recommend
keeping the default setting (Enabled) for both bands.
4.
To save your changes, click OK.
Setting Up: Advanced
How to control access to your network
Why would I need to control access to my wireless network? If you used
the Setup CD to install your router, your wireless network is already secure. By
default, Setup enables industry-standard WPA (Wi-Fi Protected Access) security
using WPA2/WPA mixed mode. If you set up your wireless network manually
and have not enabled wireless security, your wireless network will be an “open”
network that almost anyone nearby with a Wi-Fi-enabled device could access.
What is MAC filtering? If you choose not to use the built-in security features
of your router, you can still control access to your wireless network using
MAC filtering. Every network device has a unique, 12-digit MAC (Media
Access Control) address. Using MAC filtering, you can allow only known MAC
addresses (known devices) onto your network. You can also exclude specific
MAC addresses or deny them access to your wireless network.
Example: Because each MAC filtering configuration is unique, the following
procedure uses the simplified example of setting up MAC filtering to allow one
wireless device access to the network.
TIP
You can also use MAC filtering to prevent specific PCs from
accessing your network by selecting Deny. However, it’s easier
to select Allow to permit only known devices than to exclude
unknown devices.
To set up MAC filtering to allow one wireless device access to your
network:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Wireless. The Wireless page opens.
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3.
Click the MAC Filtering tab.
4.
Select MAC Filters, then select Allow access for ONLY the listed MAC
addresses.
Setting Up: Advanced
How to improve security using the built-in firewall
Why would I need to change my security settings? By default, the firewall
settings in your router have been optimized for most home environments, so
no changes are needed. The SPI (Stateful Packet Inspection) firewall is enabled
by default. In addition, anonymous Internet requests and IDENT requests are
filtered by default. All web filters are disabled, because enabling them may
cause problems for sites that depend on ActiveX controls, Java, or cookies.
General firewall settings
To change your firewall settings:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Security. The Security page opens.
3.
Click the Firewall tab.
5.
Click Add MAC Address, then enter the MAC address into the MAC Filter
List and click Save.
4.
Modify each setting that you want to change.
TIP
For more descriptions of each setting, click Help at the top of the
screen.
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Setting Up: Advanced
• Firewall: SPI Firewall Protection—This helps protect your local
network from Internet threats. This option is enabled by default.
On some router models, this setting is separated into IPv6 and IPv4
options so that each can be handled separately.
CAUTION
To help protect your network, you should keep this option enabled.
• VPN Passthrough:
• IPSec Passthrough—
• PPTP Passthrough—
• L2TP Passthrough—
• Internet filters:
• Filter anonymous Internet requests—This filter blocks Internet
requests from unknown sources such as ping requests. This option
is enabled by default.
• Filter multicast—Multicasting allows a single transmission
to simultaneously reach specific recipients within your local
network. Select this option to block multicasting. This option is
disabled by default.
• Filter Internet NAT Redirection—This filter prevents a local
computer from using a URL or Internet IP address to access the
local server. Select this option to enable the filter. This option is
disabled by default. On some router models, this setting applies
to IPv4 Internet only.
• Filter IDENT (Port 133)—This filter prevents port 133 from being
scanned by devices from the Internet. This option is enabled by
default.
5.
Click Save to save your changes.
How to clone a MAC address
On any home network, each network device has a unique MAC (Media Access
Control) address. Some ISPs register the MAC address of the device (usually a
router or a computer) connected directly to the modem. If your computer’s
MAC address is registered with your ISP and you do not want to re-register
the MAC address, then you can clone the address (assign the registered MAC
address of your previous device to your new router). If you want to use the
MAC address from an old router that you are replacing with your new router,
you should first determine the MAC address of your old router, then manually
enter it into your new router.
NOTE
For many ISPs that provide dynamic IP addresses automatically, the
stored MAC address in the modem is reset each time you reset the
modem. If you are installing this router for the first time, reset your
modem before connecting the router to your modem. To reset your
modem, disconnect power for about one minute, then reconnect
power.
To clone a MAC address from your computer:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Connectivity. The Connectivity page opens.
3.
Click the Internet Settings tab.
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4.
Under MAC Address Clone, click Enabled.
5.
Enter the 12-digit MAC address of your old router, then click Save.
Setting Up: Advanced
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Port Forwarding and Port Triggering
How to set up port forwarding
Why would I use port forwarding? Port forwarding is a feature that forwards
inbound traffic from the Internet on a specific port or ports to a specific device
or port on your local network. You can set up port forwarding for:
• A single port (see “How to set up port forwarding for a single port” below)
• Multiple ports (see “How to set up port forwarding for multiple ports” on
page 23)
• A range of ports (see “How to set up port forwarding for a range of ports”
on page 23)
Port Forwarding and Port Triggering
3.
Under Router Settings, click Security.
4.
Click the Apps and Gaming tab.
5.
Click Single Port Forwarding. The Single Port Forwarding screen opens.
How to set up port forwarding for a single port
Why would I use port forwarding for a single port? Single port forwarding
is a feature that forwards inbound traffic from the Internet on a specific port to
a single device on your local network. An example of single port forwarding
would be to forward inbound web requests, typically on port 80, to a web
server.
TIP
See the device’s documentation for port and protocol information.
To set up single port forwarding:
1.
Follow your device’s instructions for configuring it with a static IP address
or use DHCP reservation to assign it a permanent address (see “How to
set up the DHCP server on your router” on page 27).
2.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
6.
Click Add a new Single Port Forwarding.
7.
In the Application name field, enter a descriptive name.
8.
In the External Port field, type the external port number (not always
required).
9.
In the Internal Port field, type the internal port number (not always
required).
10.
In the Protocol drop-down list, select TCP, UDP, or Both (default).
11.
In the Device IP# field, enter the last three digits of the IP address you
have reserved for the computer you want to forward Internet traffic to.
The rest of the IP address has already been completed for you.
12.
Select Enabled, then click Save. If you don’t want to use port forwarding
but want to keep the information in the table, unselect the checkbox.
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How to set up port forwarding for multiple ports
Why would I set up port forwarding for multiple ports? Port forwarding is
a feature that forwards inbound traffic from the Internet on a specific port to
a single device on your local network. Unlike a web camera that typically only
requires a single port to be forwarded, some applications require forwarding
of multiple ports. VNC (Virtual Network Computing) software that allows you to
operate your computer remotely from anywhere on the Internet is an example
of an application that requires multiple ports to be forwarded. To forward to
multiple ports, just create additional entries to forward additional ports to the
same IP address.
Example: You want to set up your computer so you can remotely access it using
VNC software. By default, VNC uses TCP ports 5800 and 5900.
To set up single port forwarding for multiple ports:
1.
Make sure that the software you want to use has been installed onto a
networked computer.
2.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
3.
Set up DHCP reservation for the IP address of the computer on which
you installed the software. (See “How to set up the DHCP server on your
router” on page 27).
4.
Under Router Settings, click Security.
5.
Click the Apps and Gaming tab.
6.
Click Single Port Forwarding. The Single Port Forwarding screen opens.
Port Forwarding and Port Triggering
7.
Click Add a new Single Port Forwarding.
8.
In the Application name field, enter a descriptive name.
9.
Enter in the same port number for the External Port and the Internal
Port.
10.
In the Protocol drop-down list, select TCP, UDP, or Both (default).
11.
In the Device IP# field, enter the last three digits of the IP address you
have reserved for the computer you want to forward Internet traffic to.
The rest of the IP address has already been completed for you.
12.
Select Enabled, then click Save. If you don’t want to use port forwarding
but want to keep the information in the table, unselect the checkbox.
NOTE
If you want to use software such as VNC on multiple computers,
you will need to reconfigure the default ports that VNC uses on
each additional computer. Then, create additional port forwarding
entries for each additional computer. See your software’s
documentation for help.
How to set up port forwarding for a range of ports
Why would I set up port forwarding for a range of ports? Port forwarding is
a feature that forwards inbound traffic from the Internet on a range of ports to
a single device on your local network. Unlike a web camera that typically only
requires a single port to be forwarded, some applications require forwarding
to a range of ports.
Example: You want to set up your computer so you can use BitTorrent, a
popular peer-to-peer file sharing application. BitTorrent uses port 6881 by
default. If that port is busy, the requesting BitTorrent client tries the next port
in sequence. The most common configuration for home routers with a single
BitTorrent computer is to set up port forwarding using a range of ports starting
with 6881 and ending with port 6889.
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Port Forwarding and Port Triggering
To set up port range forwarding:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Set up a DHCP reservation for the IP address of the computer on which
you installed the software. (See “How to set up the DHCP server on
your router” on page 27). In this example, the IP address of the desktop
computer with BitTorrent installed is 192.168.1.140.
3.
Under Router Settings, click Security.
4.
Click the Apps and Gaming tab.
5.
Click Port Range Forwarding. The Port Range Forwarding screen opens.
6.
Click Add a new Port Range Forwarding.
11.
Select Enabled, then click Save. If you don’t want to use port range
forwarding but want to keep the information in the table, unselect the
checkbox.
TIPS
To use software like BitTorrent on multiple computers on your
network, create additional entries with a unique range of ports as
shown above. BitTorrent works only with ports between 6881 and
6999.
Depending on your computer’s firewall software, you may need to
open a range of ports in your firewall to enable software that uses
port range forwarding.
How to set up port range triggering for online gaming
Why would I use port triggering instead of port forwarding? Port range
triggering allows the router to watch outgoing data for specific port numbers.
The IP address of the computer that sends the matching data is remembered
by the router, so that when the requested data returns through the router,
the data is routed back to the proper computer. An example of port range
triggering would be to enable a USB or Bluetooth headset for online chat and
gaming.
7.
In the Application name field, enter a descriptive name.
8.
In the Start ~ End Port fields, enter the range or ports. In this example,
the range is 6881 to 6889.
9.
Select TCP as the protocol.
10.
In the To IP Address field, enter the last 3 digits of the IP address of the
device running the software. The rest of the IP address fields already
completed. In this example, you would enter 140.
To set up port range triggering for multiple entries:
1.
See your device documentation for information on the ports that the
device uses.
2.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
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3.
Under Router Settings, click Security.
4.
Click the Apps and Gaming tab.
5.
Click Port Range Triggering. The Port Range Triggering screen opens.
6.
Click Add a new Port Range Triggering.
7.
In the Device or Application field, enter a descriptive name (such as
PS3Headset).
8.
For single ports, enter the same port number in each Triggered range
and Forwarded range field.
9.
For port ranges, enter the same number ranges in each set of Triggered
Range and Forwarded Range fields.
10.
Select Enabled, then click Save. If you don’t want to use port range
triggering but want to keep the information in the table, unselect the
checkbox.
Port Forwarding and Port Triggering
How to configure your Xbox for online gaming
Why would I set up my Xbox for online gaming? Online gaming adds another
dimension to using your Xbox. As with other online gaming applications and
gaming consoles, you need to forward multiple ports to use your Xbox for
online gaming. The procedure for setting up your Xbox is almost identical to
setting up multiple port forwarding for VNC remote control. (See “How to set
up port forwarding for multiple ports” on page 23).
NOTE
For more information on configuring your router for online gaming,
see “How to optimize your router for gaming and voice” on page 30.
Refer to your game console documentation to determine the ports used by
your device. The Xbox uses four ports:
• TCP port 80
• UDP port 88
• TCP/UDP port 53
• TCP/UDP port 3074
To set up an Xbox using multiple entries of single port forwarding:
Applications & Gaming > Single Port Forwarding
1.
Connect your Xbox 360 to your router.
2.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
3.
Set up a DHCP reservation for the IP address of the Xbox. (See “How to set
up the DHCP server on your router” on page 27).
– OR –
Refer to your game console’s documentation to set a static IP address for
your device.
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4.
Under Router Settings, click Security.
5.
Click the Apps and Gaming tab.
6.
Click Single Port Forwarding. The Single Port Forwarding screen opens.
7.
Click Add a new Single Port Forwarding. The Xbox uses four ports, so
create four entries on this page.
8.
Enter the information as shown in the image below. In the To IP Address
field, enter a 1- to 3-digit number that corresponds to the last three digits
of the IP address of the Xbox 360. The rest of the IPaddress is already
completed.
9.
Click Save. If you don’t want to use the settings but want to keep the
information in the table, unselect the checkboxes.
Port Forwarding and Port Triggering
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Maintaining and Monitoring
Maintaining and Monitoring
How to back up and restore your router configuration
Why do I need to back up my router configuration? As with any valuable
data, you should back up your router configuration. Your router might contain
many customized settings. Those settings would be lost if you reset your router
to its factory defaults, and you would need to re-enter all of them manually. If
you back up your router configuration, restoring settings is easy.
To back up your router configuration:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Diagnostics tab.
4.
Under Router configuration, click Backup.
To restore your router configuration:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Diagnostics tab.
4.
Under Router configuration, click Restore. The Restore Router
Configuration dialog box opens.
5.
Click Choose File to navigate to the location of your configuration file,
then select the file and click Open.
6.
To restore the configuration, click Start to Restore.
You are prompted to save the file.
5.
Specify a file location, then click Save.
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Maintaining and Monitoring
How to upgrade the router’s firmware
Why would I need to upgrade my router’s firmware? Linksys may periodically
publish a firmware upgrade either to fix a problem or to add features to your
router.
IMPORTANT
Do not interrupt the upgrade process. You should not turn off the
router or press the Reset button during the upgrade. Doing so may
permanently disable the router.
TIPS
Your router automatically checks for available updates and
installs them by default. Use the following instructions only if the
automatic firmware update has been turned off.
To upgrade the router’s firmware:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Connectivity.
3.
Click the Basic tab.
4.
Under Firmware Update, click Check for Updates.
5.
If an available update is found, follow the on-screen instructions to install
it.
How to check the status of your router
Why would I want to check the status of my router? Your router status tells
you whether you have a secure Internet connection and informs you about the
status of your network-connected devices.
To check your router status:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Status tab. Detailed information about your router status is
displayed.
TIP
For field descriptions, click Help at the top of the screen.
TIP
To have your router automatically check for updates and install
them, select Automatic under Firmware Update.
4.
To view a list of connected network devices, click Devices. To view a full
report of your router status, click Report.
5.
Click OK to close the screen.
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Maintaining and Monitoring
How to disable the Ethernet port status lights
Why would I want to disable the Ethernet port status lights? Depending on
the placement of the router in a home, you might find the lights distracting.
You can easily disable the lights using Cisco Connect Cloud.
To disable the lights:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Connectivity.
3.
Click the Basic tab.
4.
Under Port Lights, click the ON/OFF button.
How to test your Internet connection
What utilities are included in my router to test my Internet connection?
Your router includes two diagnostic tests, Ping and Traceroute, that let you
check network connections, including network devices and your Internet
connection.
To diagnose your Internet connection:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Diagnostics tab.
4.
To check whether an address can be reached:
a.
Under Ping IPv4, enter an IP address or URL into the IP or host name
field.
b.
Select a number of times to ping from the Number to ping dropdown list.
c.
Click Start to Ping. A window opens showing the ping test results.
You will see a response for each successful ping.
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NOTE
If an Internet URL fails to respond to ping, it doesn’t necessarily
mean that the site is down. For security reasons, some sites are
configured to not respond to ping requests.
5.
To trace the route that packets take between your router and a specific
address:
a.
Under Trace route, enter an address in the IP or host name field.
b.
Click Start to Traceroute. A window opens with the test results.
Maintaining and Monitoring
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Troubleshooting
Troubleshooting
This chapter can help you solve common setup issues and connect to the
Internet. You can find more help from our award-winning customer support at
linksys.com/support.
During setup
Your router was not successfully set up
If Setup did not complete, you can try the following:
• Press and hold the Reset button on your router with a paperclip or pin
for 5-15 seconds, then run the Setup program again on the router’s CD.
• Temporarily disable your computer’s firewall (see the security software’s
instructions for help), then run the Setup program again on the router’s
CD.
TIP
To temporarily connect to the Internet and download the required
Service Pack, you can use the included Ethernet cable to connect
your computer directly to your modem.
To install Service Pack 3:
1.
Connect to the Microsoft Update website (update.microsoft.com/
windowsupdate).
2.
Follow the instructions on the website or contact Microsoft if you need
further help.
3.
After downloading and installing Service Pack 3, run the Setup program
on your router’sCD.
• If you have another computer, use that computer to run the Setup
program again on the router’s CD.
Windows XP Service Pack update
On Windows XP computers, Cisco Connect Cloud requires Service Pack 3 in
order to work. If the currently installed Service Pack is older than version 3, you
need to download and install Service Pack 3.
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Your Internet cable is not plugged in message
If you get a “Your Internet cable is not plugged in” message when trying to set
up your router, follow these troubleshooting steps.
To fix the problem:
1.
Make sure that an Ethernet or Internet cable (or a cable like the one
supplied with your router) is securely connected to the yellow Internet
port on the back of the router and to the appropriate port on your
modem. This port on the modem is usually labeled Ethernet, but may
be named Internet or WAN.
Troubleshooting
2.
Make sure that your modem is connected to power and is turned on. If it
has a power switch, make sure that it is set to the ON or l position.
3.
If your Internet service is cable, verify that the cable modem’s CABLE port
is connected to the coaxial cable provided by your ISP.
Or, if your Internet service is DSL, make sure that the DSL phone line is
connected to the modem’s DSL port.
4.
If your computer was previously connected to your modem with a USB
cable, disconnect the USB cable.
5.
Run the Setup program again on the router’s CD.
Cannot access your router message
If you cannot access your router because your computer is not connected to
your network, follow these troubleshooting steps.
To access your router, you must be connected to your own network. If you
currently have wireless Internet access, the problem may be that you have
accidentally connected to a different wireless network.
Back view of router
Back view of cable modem
Back view of DSL modem
To fix the problem on Windows computers:
1.
On your Windows desktop, click or right-click the wireless icon in the
system tray.
Windows XP Windows 7
2.
Click View Available Wireless Networks. A list of available networks
appears.
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3.
Click your own network name, then click Connect. In the example
below, the computer was connected to another wireless network named
JimsRouter. The name of the Linksys E-Series network, BronzeEagle in this
example, is shown selected.
Troubleshooting
To fix the problem on Mac computers:
1.
In the menu bar across the top of the screen, click the AirPort icon. A list
of wireless networks appears. Cisco Connect has automatically assigned
your network a name.
In the example below, the computer was connected to another wireless
network named JimsRouter. The name of the Linksys E-Series network,
BronzeEagle in this example, is shown selected.
4.
If you are prompted to enter a network key, type your password (Security
Key) into the Network key and Confirm network key fields, then click
Connect.
Your computer connects to the network, and you should now be able to
access the router.
2.
Click the wireless network name of your Linksys E-Series router
(BronzeEagle in the example).
3.
Type your wireless network password (Security Key) into the Password
field, then click OK.
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Troubleshooting
After setup
The Internet appears to be unavailable
If the Internet has difficulty communicating with your router, the problem may
appear as a “Cannot find [Internet address]” message in your web browser. If
you know that the Internet address is correct, and if you’ve tried several valid
Internet addresses with the same result, the message could mean that there’s a
problem with your ISP or modem communicating with your router.
Try the following:
• Make sure that the network and power cables are securely connected.
• Make sure that the power outlet that your router is connected to has
power.
• Reboot your router.
• Contact your ISP and ask about outages in your area.
Why would I need to reboot my router? The most common method of
troubleshooting your router is to turn off your router’s power, then turn it back
on again. Your router can then reload its custom settings, and other devices
(such as the modem) will be able to “rediscover” the router and communicate
with it. This process is called rebooting.
To reboot your router using Cisco Connect Cloud:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Diagnostics tab.
4.
Under Reboot, click Reboot.
A confirmation screen opens.
Rebooting your router
To reboot your router using the power cord:
1.
Disconnect the power cord from the router.
2.
Wait 10 seconds, then reconnect the power cord. The router’s power
indicator flashes while it reboots. When the power indicator stops
flashing, your router has finished rebooting and is ready to use.
5.
Click Yes to confirm. The router reboots. While the router is rebooting, all
connected devices will lose their Internet connection.
All other troubleshooting has been unsuccessful
If you’ve tried previous troubleshooting steps and your network still doesn’t
work, you may need to restore your router’s factory defaults.
Why would I need to restore to factory defaults? When all other
troubleshooting has failed, you may want to try restoring the router to its basic
factory settings, which are the most common settings used in home networks.
Resetting the router erases your custom settings, so you must restore the
settings after. We recommend that you back up your configuration before
resetting your router to factory defaults. See “How to back up and restore your
router configuration” on page 53.
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Linksys EA6500
Troubleshooting
To restore your router to factory defaults, you can use the Reset button on the
router or use Cisco Connect Cloud.
To reset your router using the reset button:
CAUTION
Whenever you restart the router, all logs that are not saved will be
lost.
1.
With your router connected to power and turned on, press and hold the
Reset button on the bottom or back of your router for 5-15 seconds.
To reset your router to factory defaults using Cisco Connect Cloud:
1.
Log into Cisco Connect Cloud. (See “How to configure your router” on
page 11.
2.
Under Router Settings, click Troubleshooting.
3.
Click the Diagnostics tab.
4.
Under Factory reset, click Reset.
5.
Click Yes to confirm. All settings are deleted, and your router is returned
to its factory default settings.
A confirmation screen opens.
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Linksys EA6500
Specifications
Specifications
Linksys EA6500
Model Name Linksys EA6500
Description Dual-Band AC Router with Gigabit and 2×USB
Model Number EA6500
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 and 5 GHz
# of Antennas 6 (3 per band)
Ports Power, USB (2), Internet, Ethernet (1-4)
Buttons Reset, Wi-Fi Protected Setup,
power (EU models only)
LEDs Top panel: Power
Back panel: Internet, Ethernet (1-4)
UPnP Supported
Security Features WEP, WPA, WPA2, RADIUS
Security Key Bits Up to 128-bit encryption
Storage File System Support FAT, and NTFS, and HFS+
Browser Support Internet Explorer 8 or higher, Firefox 4 or
higher, Google Chrome 10 or higher, and
Safari 4 or higher
Environmental
Dimensions 10.8” x 1.58” x 7.25”
(256 x 40 x 184 mm)
Unit Weight 17.67 oz (501 g)
Power 12V, 3A
Certications FCC, IC, CE, Wi-Fi a/b/g/n/draft ac,
Windows7, DLNA, Energy Star
Operating Temp. 32 to 104°F (0 to 40°C)
Storage Temp. -4 to 140°F (-20 to 60°C)
Operating Humidity 10 to 80% relative humidity,
non-condensing
Storage Humidity 5 to 90% non-condensing
NOTES
For regulatory, warranty, and safety information, see the CD that
came with your router or go to Linksys.com/support.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.
36
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Visit linksys.com/support for award-winning 24/7 technical support
A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. All other trademarks mentioned in this document are the property of their respective owners.
Cisco, the Cisco logo, and Linksys are trademarks or registered trademarks of Cisco and/or its affiliates in the United States and other countries.
© 2012 Cisco and/or its affiliates. All rights reserved.
3425-0xxxx
111216MS
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