Linear AE-500 User Manual

AE-500

Telephone Entry
& Access Control
System

Facility Manager’s Guide

USA & Canada [phone] & [phone]

[phone] - Toll Free FAX [phone]

www.linearcorp.com

Contents

Contents ......................................................................................... 2

Introduction .................................................................................... 2

Operation ........................................................................................2

Database Overview ......................................................................... 2

System Features .............................................................................3

Programming with a Computer .......................................................4

Setting up Multiple Units .................................................................5

Programming Over the Telephone ................................................... 6

Programming from the Local Keypad...............................................6

Programming Reference ..................................................................7

Factory Settings .............................................................................7

Programming Notes ........................................................................ 7

Resident Data Programming ...........................................................8

Entry Code Programming ................................................................9

Wireless Transmitter Programming ............................................... 10

Wireless Transmitter Programming (Continued) .............................11

System Options .............................................................................12

System Options (Continued) ..........................................................13

System Utilities ..............................................................................14

AE-500 Operation ...........................................................................15

Troubleshooting ............................................................................ 16

Linear Limited Warranty ................................................................ 16

Introduction

The Model AE-500 Telephone Entry & Access Control System is designed
for use as a primary access control device for gated communities,
parking garages, offi ce buildings, apartments, dormitories, hotels/motels,
commercial buildings and recreational facilities with up to 250 residents
or users.

Housed in a locked, rugged stainless steel faced enclosure, the AE-500
features a side-lit 12-key telephone style keypad with bright, easy-to­read graphics, a backlit two-line directory display with a programmable
welcome message, a built-in microphone, and speaker.

The two relay output channels can be programmed to control electric
door strikes, magnetic locks, door & gate operators, or barrier gates.

The system utilizes hands-free, full duplex telephone communications
between visitors and residents for granting access.

The system can be programmed locally using the keypad, remotely with
a touch tone telephone, or remotely using a computer equipped with a
modem and a web browser.

Database Overview

Programming the AE-500 involves entering installation information into
the system’s memory. The system uses this information as a reference
“database” to control the operation of the system.

Resident Data

Up to 250 resident names and telephone numbers can be set. Each resident
entry is assigned a directory number. Directory numbers can be from two to
four digits in length (all will be the same length). The directory number is the
number a visitor would enter to have the system call the resident.

RESIDENT DATA (UP TO 250 RESIDENTS)

FOR EACH RESIDENT:

DIRECTORY NUMBER (2 TO 4 DIGITS)
NAME (UP TO 16 CHARACTERS)
PHONE # (UP TO 12 DIGITS)

Entry Code Data

An entry code is a number entered at the AE-500 keypad or remote
keypad to request access. Up to 500 entry codes can be set. Entry codes
can be from two to six digits in length (all will be the same length).

Entry codes can be programmed for timed or toggle operation. Timed
relays activate for a programmed length of time. Toggle relays latch on until
the next time a toggle entry code is entered, then the relay unlatches. Each
entry code can also be set for a limited or unlimited number of uses.

An entry code will activate Relay Channel “A” or “B” depending on how
the entry code is programmed and whether or not a remote keypad is

attached:

When an entry code is programmed to activate a specifi c relay, the

•
selected relay will activate when the code is entered on either the
AE-500 keypad or the remote keypad.

When an entry code is programmed to activate both relays, and a

•
remote keypad is attached, Relay Channel “A” will activate if the entry
code is entered on the AE-500 keypad; Relay Channel “B” will activate
if the entry code is entered on the remote keypad.

When an entry code is programmed to activate both relays, and a

•
remote keypad is not attached, the entry code will activate both Relay
Channels “A” and “B”.

When an entry code is programmed to activate both relays, only timed
relay mode is available for that code, toggle relay mode is unavailable.

ENTRY CODE DATA (UP TO 500 CODES)

FOR EACH CODE:

ENTRY CODE (2 TO 6 DIGITS)
RELAY SELECTOR
TEMPORARY USAGE COUNT

Operation

In a typical installation, the unit’s memory would be programmed with
each resident’s name and directory code number. Arriving visitors would
use the keypad on the AE-500 to view the directory names and directory
number for the desired resident. Upon entering the directory number,
the AE-500 will automatically dial the resident’s telephone number and
establish two-way voice communication between the visitor and the
resident. The resident will then have the option to grant or deny access to
the visitor by pressing a digit on their telephone.

In addition to the telephone entry, the AE-500 can grant access using
entry codes (up to 500 entry codes) at the local or remote keypad.

Block coded and single enrolled MegaCode® transmitters (up to a total
of 1000 transmitters) can be used to gain access through the AE-500’s
built-in radio receiver. Each transmitter can be individually deactivated or
reactivated. In addition, a single enrolled transmitter can be deleted.

2

Transmitter Data

Up to 1000 wireless transmitters can be used with the system. Up to 500
transmitters can be ordered in pre-programmed blocks of sequential ID
codes. Up to 16 blocks of transmitters can be used. Another option is
to utilize up to 500 transmitters that are singly assigned. A transmitter
will activate either relay output depending the button programming
(same for all transmitters in the system). An individual transmitter can be
deactivated in case it is lost or stolen. A single enrolled transmitter can
also be deleted.

TRANSMITTER DATA (UP TO 1000 TRANSMITTERS)

FOR EACH TRANSMITTER:

TRANSMITTER ID # (1-65535)
OPTIONAL FACILITY CODE (0-15)

System Features

DISPLAY

CABINET

LOCK

MICROPHONE

OPTIONAL

POSTAL

LOCK

KEYPAD

SPEAKER

KEYPAD

LIGHTING

Your access control installation company

has set this master password for this installation:

_______________________

Use this password to enter programming mode.

3

Programming with a Computer

The AE-500’s built-in programming interface can be accessed on-site
(using a separate telephone line) or off-site using a computer with a
modem and any Internet browser (if using Netscape, be sure Java is
installed). The AE-500 can be programmed using the local keypad or with
a telephone, but computer programming is the easiest method.

Navigating through the AE-500’s programming “pages” is similar to
browsing through your favorite web site’s pages. Anyone familiar with

the Internet will fi nd programming the AE-500 with a computer very easy.
The AE-500’s memory contains the “pages” that the computer will view.
When selections and changes are made on the computer, the AE-500’s
memory is programmed to your custom settings.

The following screen pictures show setting up a “Dial-up” connection in
Windows™ XP and how to connect with a single AE-500. To create “Dial­up” connections for multi-unit installations, see the next page.

4

Setting up Multiple Units

The system supports up to seven AE-500s connected to the same telephone line.

Some telephone systems may only support up to four units on the same telephone
line. In multiple-unit installations each AE-500 must be assigned a unique unit

number before programming. The unit number allows connecting to a specifi c unit
when calling for programming. One unit must be assigned as Unit #1.

✦ NOTE: If this is a multi-unit installation, the installation company most

likely has already set the unit numbers. The following programming step is
shown for reference.

To set a unit’s number perform the following steps on each AE-500 unit
connected to the same telephone line.

1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.

2. Press:

3. Enter the unit number (1-7).

4. Press

5. Exit Programming Mode.

Multiple Unit Installation Programming Information

To computer program multi-unit installations that use the same telephone line,
each unit will require a separate “Dial-up” connection.

Creating a Connection for Each Unit

1. Start creating a “Dial-up” connections for each unit as described on

2. When the “New Connection Wizard” asks for the “Connection Name”

3. When the “New Connection Wizard” asks for the “Phone Number to Dial”

✦ NOTE: Each comma adds a 2-second delay to the dialing process.

4. When the “New Connection Wizard” is fi nished, a desktop icon named for

To connect to a specifi c unit for programming, double-click on the desktop icon
named for the unit.

Copying Data from One Unit to Another

If multiple units will be sharing the same programming information, data from one
unit can be copied to another. A backup fi le is created in this process to make
copies. For security, backing up a unit’s data is always a good idea.

1. After entering the Resident Data, Media Data, and programming options

2. After the data backup is complete, disconnect from the fi rst unit, then re-

3. From the home page, click “Utilities”, then “Load Factory Defaults”. When

✦ IMPORTANT NOTE: Always load the factory defaults into a unit before

4. Make any other unit-specifi c programming changes before disconnecting.

Page 13.

(Step #6 in the Page 13 fi gure) enter a unique name for the specifi c unit.

Example: “AE-500 Unit #2”

(Step # 7 in the Page 13 fi gure) enter the common telephone number for the
multi-unit installation followed by four commas, the unit number, and a #.

Example: “555-1234,,,,2#”

Depending on the time required by the telephone system to make a
connection to the AE-500, more or less commas might be required.

each AE-500 unit will be created on the computer.

for the fi rst unit, click “Utilities”, then “Data Backup”. Click “Save” at the
XML warning window then select a fi le to save to.

connect to the unit to copy the data to.

complete, click “Data Restore” and browse for the fi le to copy. Select the
fi le and click “Upload” to send the fi le to the unit.

performing data restore. Otherwise, the unit’s data may become corrupted.

SETTING A UNIT NUMBER

PPN 71

71#UNIT#

UNIT = UNIT NUMBER (1-7) FOR MULTI-UNIT INSTALLATION

FACTORY SETTING: UNIT NUMBER 1

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