Linear AE-100 User Manual

AE-100

Commercial
Telephone Entry
System

Facility Manager’s Guide

USA & Canada [phone] & [phone]

[phone]

Toll Free FAX [phone]

www.linearcorp.com

Contents

Introduction ............................................................................................. 2

Operation ................................................................................................ 2

Database Overview ................................................................................2

System Features ....................................................................................3

Programming from the Keypad ............................................................... 4

Multi-unit Installations ............................................................................. 4

Programming Over the Telephone .......................................................... 5

Programming Reference & Factory Defaults .......................................... 6

Resident Data Programming ..................................................................7

Stand-alone Entry Code Programming ................................................... 8

System Options ......................................................................................9

System Options (Continued) ................................................................10

System Options (Continued) ................................................................ 11

System Utility Commands ....................................................................12

System Utility Commands (Continued) ................................................. 13

Alternate Programming Section ............................................................ 14

Alternate Programming Reference ....................................................... 15

AE-100 Operation .................................................................................22

Troubleshooting .................................................................................... 23

Linear Limited Warranty........................................................................23

FCC Notice ........................................................................................... 23

Operation

In a typical installation, the unit’s memory is programmed with each
resident’s Directory Code, Name, Telephone Number, and Entry Code.

Arriving visitors use the
Code for the desired resident. Upon entering the Directory Code, or
pressing the
Telephone Number and establish two-way voice communication between
the visitor and the resident. The resident will then have the option to
grant or deny access to the visitor by pressing a digit on their telephone.
Residents simply enter their Entry Code for access.

In addition to the telephone entry, the AE-100 can grant access at
the keypad using up to 125 Stand-alone Entry Codes not assigned to
residents (each Stand-alone Entry Code used reduces the number
of available Directory Entries by one).

For ADA compliance for the hearing impaired, a visitor can connect their
TTY device to the jack in the face of the system. The visitor will be able
to use their TTY device to communicate with the resident’s TTY device
during the telephone call.

or

button, the AE-100 will automatically dial the resident’s

keys to view the Name and Directory

Database Overview

Programming the AE-100 involves entering installation information into
the system’s memory. The system uses this information as a reference
“database” to control the operation of the system.

Introduction

The Model AE-100 Commercial Telephone Entry System is designed
for use as an access control device for small apartments or gated
communities with up to 125 residents. The system can be used in a
lobby or outside. Surface, recessed, and pedestal mounting options
are supported. The system utilizes hands-free, full duplex telephone
communications between visitors and residents for granting access.

Housed in a locked, rugged stainless steel faced enclosure, the AE-100
features a lighted 12-key telephone style keypad and four operation
buttons all with bright, easy-to-see graphics. The backlit two-line directory
LCD display scrolls a programmable welcome message and shows the
directory Names and Directory Codes. The system contains a built-in
microphone, tamper resistant speaker, and a TTY connector for the
hearing impaired.

Multi-lingual display programming prompts and voice help is available with
a choice of English, Spanish, French-Canadian, or Portuguese language
selection for the system. The system can be programmed locally using
the keypad, or remotely with a touch tone telephone.

Instruction manuals and other support documents in Spanish,
French-Canadian, and Portuguese are available on the
Linear Web site’s AE-100 product page at www.linearcorp.com.

Optional features that the AE-100 supports are provisions for postal lock
and color CCTV camera installation.

Resident Directory Data

Up to 125 resident Names, Telephone Numbers, and Entry Codes can be
set. Each resident entry is assigned a Directory Code. Directory Codes
can be two or three digits in length (all will be the same length). The
Directory Code is the number a visitor would enter to have the system call
the resident (the resident currently displayed can also be contacted using
the
Telephone Number and a unique Entry Code for that resident.

button). Each resident data entry also includes the resident’s

RESIDENT DIRECTORY DATA (UP TO 125 RESIDENTS)

FOR EACH RESIDENT:

DIRECTORY CODE (2 OR 3 DIGITS)
NAME (UP TO 16 CHARACTERS)
TELEPHONE # (UP TO 14 DIGITS)
ENTRY CODE (4 DIGITS)

Stand-alone Entry Code Data

Up to 125 Stand-alone Entry Codes (“Entry Codes” are called “Access
Codes when using the alternate programming method) that are not
assigned to a resident’s directory listing can be set. These types of
Entry Codes are useful for service and maintenance personnel. Each

Stand-alone Entry Code programed reduces the available number
of resident directory entries by one. Stand-alone Entry Codes are four

digits in length. When a Stand-alone Entry Code is entered at the keypad,
it will activate the access relay.

STAND-ALONE ENTRY CODE DATA (UP TO 125 CODES)

FOR EACH CODE:

NOTE: EACH STAND ALONE ENTRY CODE REDUCES THE

AVAILABLE NUMBER OF RESIDENT DIRECTORY ENTRIES BY ONE

STAND-ALONE ENTRY CODE (4 DIGITS)

2

System Features

DISPLAY

OPTIONAL

POSTAL

LOCK

SPEAKER

OPTIONAL

CCTV

CAMERA

CABINET

LOCK

MICROPHONE

KEYPAD

LIGHTING

KEYPAD

TTY

JACK

Your access control installation company

has set this Master Password for this installation:

____ ____ ____ ____ ____ ____

Use this password to enter programming mode.

3

Access to Programming

To make it easy for installers familiar with Linear’s and other manufacturer’s
access control systems, two methods of programming are available.
Programming Position Numbers (or Function Codes) that match other
equipment help the installer to make quick programming changes with
keystrokes they’ve used before.

Automatic Programming Method Selection

The Programming Position Numbers (or Function Codes) change
depending on the programming method used. Refer to the table on
Page 13 for the numbers used for each programming method.

The keys used to enter programming from the unit’s keypad select
which programming method is used for the current programming
session.

Entering programming by pressing &
Standard Programming Method (Linear Access style). Details of each

programming step when using the Standard Programming Method
are shown on Pages 7-13.

Entering programming by pressing &
the Alternate Programming Method (other manufacturer’s style). Details

of each programming step when using the Alternate Programming
Method are shown on Pages 15-21.

keys together will select the

keys together will select

PRESS TOGETHERAND

FOR

STANDARD PROGRAMMING METHOD

PRESS TOGETHERAND

FOR

ALTERNATE PROGRAMMING METHOD

Programming from the Keypad (Standard Method)

The system can be programmed using the keypad on the faceplate of the
AE-100. The display will show the programming information.

Accessing Programming from the Keypad

1. Press &

2. The display will show [PASSWORD:].

3. Enter the Master Password (factory setting is 123456).

4. Press:

5. If the password is correct, the display will
show [ENTER FUNCTION:].

6. Programming commands can now be entered on
the keypad. Refer to the following sections of this
manual for programming step details. Also refer to the
fi gure for alphanumeric entry using the keypad.

keys at the same time, then release.

Keypad Audio Prompts

When programming using the keypad, each programming step consists of
entering programming data. With the Standard Programming Method,
the system will sound beeps to indicate correct or incorrect entries.

After a correct entry, two short beeps will sound.

•

After an incorrect entry, one long beep will sound.

•

After the complete programming step has been entered correctly,

•

three short beeps will sound.

Re-entering a Command After a Mistake

If an incorrect entry, or an incorrect key is pressed during programming, to
clear the keypad press

and start the programming step over again.

Exiting Programming Mode

1. Press:

✦ NOTE: The AE-100 will automatically exit Programming Mode after

two minutes of programming inactivity.

m n o

v w x

backspace

entire line

• 1ST PRESS IS 1ST LETTER

• 2ND PRESS IS 2ND LETTER

• 3RD PRESS IS 3RD LETTER

• 4TH PRESS IS THE KEY NUMBER

• 5TH PRESS IS 1ST LETTER AGAIN

• WAIT 3 SECONDS FOR THE NEXT CHARACTER (A BEEP WILL SOUND
AFTER THE 3 SECOND DELAY TIME) OR PRESS ANOTHER KEY

• THE FIRST LETTER OF EACH WORD WILL BE UPPER CASE,
TO MAKE AN ENTIRE WORD UPPER CASE TEXT, ENTER # FIRST

KEYPAD ALPHANUMERIC ENTRY

(FOR PROGRAMMING STEPS REQUIRING TEXT)

a b c d e f g h i

j k l

s t u

or erase

space, minus sign, dot

p q r

y z ,

finish
entry

• FINISH ENTRY BY ENTERING #

• PRESS STAR KEY TO BACKSPACE, PRESS STAR AGAIN TO ERASE LINE

4

Programming Over the Telephone

Most system commands can be programmed using a TouchTone™
telephone. The telephone’s keypad will act similar to the AE-100’s keypad.
Both programming methods can be used over the telephone.

Connecting with a Telephone

1. Place a call to the telephone number of the
line that the AE-100 is connected to.

2. The AE-100 will answer on the third ring.

3. The system sounds beeps indicating the current system
status (including any other units in a multi-unit installation):

One short beep sounds if all access relays are activated (all

•

doors open).
Two short beeps sound if all access relays are deactivated (all

•

doors closed).
One long beep sounds if there is a combination of access relays

•

activated and deactivated (some doors open, some doors
closed).

4. Enter the unit number (1-4) of the unit to log onto then press

In a single-unit installation, use the default unit number 1.

✦ NOTE: Log on to the Master Unit #1 in a multi-unit installation to

program the master’s memory. The master’s memory can then be
copied to the other units.

5. Enter the Master Password for the unit
(the factory setting is 123456).

6. To program using the Standard Programming Method press

To program using the Alternate Programming Method press

If the password is correct, the system will sound two short beeps.

7. Programming commands can now be entered
from the telephone’s keypad.

To program the system, refer to the following pages of this manual.

The Standard Programming Method steps are shown on

•

Pages 7-13.
The Alternate Programming Method steps are shown on

•

Pages 15-21.

Telephone Audio Prompts

When programming over the telephone, each programming step consists
of entering programming data using the telephone’s keypad. The system
will sound beeps over the telephone to indicate correct or incorrect
entries.

The audio prompts that give feedback during programming are different
for each programming method. Those differences are shown in the table
to the right.

Re-entering a Command After a Mistake

If an incorrect entry, or an incorrect key is pressed during programming,
press

and start the programming step over again.

Exiting Programming Mode

After programming, be sure to exit Programming Mode.

✦ NOTE: The AE-100 will automatically exit Programming Mode

after two minutes of programming inactivity.

To exit programming when using the Standard Programming

•

Method, press:

To exit programming when using the Alternate Programming

•

Method, press:

CONNECTING WITH A TELEPHONE

1. CALL THE SYSTEM

2. SYSTEM ANSWERS ON THIRD RING

3. SYSTEM SOUNDS THE CURRENT STATUS:
> ONE SHORT BEEP - ALL RELAYS ON
> TWO SHORT BEEPS - ALL RELAYS OFF
> ONE LONG BEEP - RELAYS MIXED ON & OFF

4. ENTER THE UNIT NUMBER (1-4) AND PRESS #

FOR SINGLE-UNIT INSTALLATIONS ENTER 1#

5. ENTER THE MASTER PASSWORD

(

DEFAULT PASSWORD IS 123456)

6. TO USE STANDARD PROGRAMMING PRESS #
TO USE ALTERNATE PROGRAMMING PRESS STAR

7. BEGIN PROGRAMMING, ENTER STEP NUMBER
FOLLOWED BY #

AUDIO PROMPTS FOR EACH PROGRAMMING METHOD

AFTER AN INCORRECT ENTRY

AFTER A CORRECT ENTRY OF AN
INTERIM STEP

AFTER A COMPLETE COMMAND
HAS BEEN ENTERED CORRECTLY

EXITING PROGRAMMING MODE

CONDITION

TO EXIT PROGRAMMING

ALTERNATE

METHOD

SOUND

TWO
LONG
BEEPS

ONE
SHORT
BEEP

TWO
SHORT
BEEPS

THREE
SHORT
BEEPS

STANDARD PROGRAMMING METHOD

PRESS

ALTERNATE PROGRAMMING METHOD

PRESS

STANDARD

METHOD

SOUND

ONE
LONG
BEEP

TWO
SHORT
BEEPS

THREE
SHORT
BEEPS

NO
BEEPS
SOUND

5

Programming Reference & Factory Defaults

STANDARD

PROGRAMMING

POSITION

NUMBER

99 91 EXIT PROGRAM MODE

38 38 SYSTEM DISPLAY LANGUAGE ENGLISH

51 72 KEYPAD LOCKOUT COUNT 3 TRIES

52 71 ACCESS RELAY ACTIVATION TIME 4 SECONDS

57 10 WELCOME DISPLAY TEXT

61 74 AUTOMATIC TELEPHONE ANSWER ON

62 75 SPEAKER CHIRP ON KEYSTROKES ON

63 76 SPEAKER TONE ON ACCESS RELAY ACTIVATION ON

64 70 MAXIMUM VISITOR TALK TIME 60 SECONDS

77 77 RESIDENT CONTROL OF ACCESS RELAY ON

95 95 RESIDENT CALL-BACK OFF

21 01 ADD A DIRECTORY ENTRY FOR A RESIDENT

22 02 MODIFY AN EXISTING DIRECTORY ENTRY

23 03 DELETE AN EXISTING DIRECTORY ENTRY

31 31 ADD A STAND-ALONE ENTRY CODE

33 33 DELETE A STAND-ALONE ENTRY CODE

30 30 COPY ACCESS DATA ONLY FROM MASTER TO SUB-UNITS

34 34 COPY ALL DATA FROM MASTER TO SUB-UNITS

80 05 TIMED ACCESS RELAY LATCH

81 05 LATCH ACCESS RELAY

83 05 RELEASE ACCESS RELAY

92 04 DELETE ALL RESIDENT DATA

93 93 DELETE ALL STAND-ALONE ENTRY CODES

ALTERNATE

FUNCTION

CODE

NUMBER

FUNCTION OF PROGRAMMING STEP

SYSTEM OPTIONS

ACCESS DATA CONTROL

SYSTEM UTILITIES

FACTORY

DEFAULT

VAL UE

LINEAR

ACCESS

TELEPHONE

ENTRY

Multi-unit Installations

Up to four AE-100 units may be connected to the same dedicated
telephone line to form a simple network. Connecting multiple units allows
transferring programming data (either the directory entries only or the
entire memory’s contents) from the “master” unit to the other sub-units.

In multi-unit installations each AE-100 must be assigned a unique unit
number before programming. The unit number allows connecting to a
specifi c unit when calling for programming and identifi es the other units
to the master unit. One unit must be assigned as “Master Unit #1”.

Pre-set Unit Numbers

Your access control installation company has already programmed this
system. If this is a multiple unit installation, the sub-unit numbers have
been set in the sub-units, and the master unit was also programmed to
recognize those numbers.

6

The unit numbers and locations for this installation are:

UNIT # UNIT TYPE UNIT LOCATION

1 MASTER UNIT

2 SUB-UNIT

3 SUB-UNIT

4 SUB-UNIT

STANDARD PROGRAMMING METHOD

Resident Data Programming

Up to 125 resident Names and Telephone Numbers can be set. Each
resident entry is assigned a Directory Code. The Directory Code is the
number visitors enter to have the system call the resident. Visitors can

also contact a resident displayed by pressing the

Use the programming worksheet supplied to organize the resident
data prior to entering it into the system.

For each of the following steps, enter the Master Password and enter
Programming Mode (if the unit is not already in that mode). Exit
Programming Mode when all programming is complete.

key.

Changing the Directory Code Length

The factory setting for the Directory Code length is 3 digits. It can be set
to 2 or 3 digits.

1. Press

2. Enter the Directory Code length (2 or 3).

3. Press

Adding a Directory Entry for a Resident

1. Press

2. Enter the Directory Code that will be displayed for the resident.

3. Press

✦ NOTE: To add the name using all capital letters, press before entering

4. Enter the Name of the resident to be displayed (up to 16 characters).

5. Press

6. Enter the resident’s Telephone Number (up to 14 digits). Press and hold

7. Press

8. Enter a unique four-digit Entry Code for this resident.

9. Press

10. Enter the four-digit Entry Code again for verifi cation.

11. Press

the name.

down the
down the key for about two seconds. Note: Each pause entered counts as
one of the 14 digits allowed in the telephone number.

, , , or

key to enter 1-4 two-second pauses. Hold

DIRECTORY CODE LENGTH

PPN 02

02#LENGTH#

LENGTH = NUMBER (2-3) OF DIRECTORY CODE DIGITS

FACTORY SETTING: 3 DIGITS

ADDING A DIRECTORY ENTRY FOR A RESIDENT

21#DIR#NAME#PHONE#CODE#CODE#

DIR = DIRECTORY CODE FOR THE RESIDENT
NAME = THE RESIDENT'S NAME (UP TO 16 CHARACTERS)
PHONE = THE RESIDENT'S TELEPHONE NUMBER (UP TO 14 DIGITS)
CODE = ENTRY CODE FOR THIS RESIDENT (4 DIGITS)
CODE = ENTRY CODE ENTERED AGAIN FOR VERIFICATION

PPN 21

Modifying an Existing Directory Entry

Once a Directory Entry has been set, it can be modifi ed to change a
resident’s Name, Telephone Number, or Entry Code.

✦ NOTE: This step cannot be performed remotely through the telephone.

1. Press

2. Enter the resident’s Directory Code.

3. Press

✦ NOTE: To modify the name using all capital letters, press before entering

4. Modify the Name of the resident to be displayed (up to 16 characters) and

5. Modify the resident’s Telephone Number (up to 14 digits, see how to

6. Modify the resident’s four-digit Entry Code and press , or to keep the

the name.

press

enter pauses above) and press

Number just press

same Entry Code just press .

, or to keep the same name just press .

.

, or to keep the same Telephone

Deleting an Existing Directory Entry

Directory Entries can be deleted individually (to delete all Directory
Entries, see programming Step 92).

1. Press

2. Enter the Directory Code.

3. Press

4. Enter the Directory Code again.

5. Press

MODIFYING AN EXISTING DIRECTORY ENTRY

PPN 22

22#DIR#NAME#PHONE#CODE#

DIR = DIRECTORY CODE FOR THE RESIDENT
NAME = THE RESIDENT'S NAME (UP TO 16 CHARACTERS)
PHONE = THE RESIDENT'S TELEPHONE NUMBER (UP TO 14 DIGITS)
CODE = THE RESIDENT'S ENTRY CODE (4 DIGITS)

DELETING AN EXISTING DIRECTORY ENTRY

PPN 23

23#DIR#DIR#

DIR = DIRECTORY CODE FOR THE RESIDENT
DIR = DIRECTORY CODE ENTERED AGAIN FOR VERIFICATION

7

STANDARD PROGRAMMING METHOD

Stand-alone Entry Code Programming

A Stand-alone Entry Code is a number entered at the AE-100 keypad to
request access. Up to 125 4-digit Stand-alone Entry Codes can be set.

✦ NOTE: Each Stand-alone Entry Code programmed reduces the

possible number of Directory Entries by one.

Use the programming worksheet supplied to organize the
Stand-alone Entry Code data prior to entering it into the system.

For each of the following steps, enter the Master Password and enter
Programming Mode (if the unit is not already in that mode). Exit
Programming Mode when all programming is complete.

Adding a Stand-alone Entry Code

Stand-alone Entry Codes are entered individually.

1. Press

2. Enter the new Stand-alone Entry Code.

3. Press

4. Enter the new Stand-alone Entry Code again for verifi cation.

5. Press

Deleting a Stand-alone Entry Code

Stand-alone Entry Codes can be deleted individually (to delete all
Stand-alone Entry Codes, see programming Step 93).

1. Press

2. Enter the Stand-alone Entry Code to delete.

3. Press

4. Enter the Stand-alone Entry Code to delete again.

5. Press

ADDING A STAND-ALONE ENTRY CODE

31#CODE#CODE#

CODE = NEW STAND-ALONE ENTRY CODE
CODE = NEW STAND-ALONE ENTRY CODE
AGAIN FOR VERIFICATION

DELETING A STAND-ALONE ENTRY CODE

33#CODE#CODE#

CODE = THE STAND-ALONE ENTRY CODE TO DELETE
CODE = THE STAND-ALONE ENTRY CODE
AGAIN FOR VERIFICATION

PPN 31

PPN 33

8