Liftmaster 838355W-267, 8360WLB, 8365W-267, 8365W, 8360WL User Manual

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Page 1

Wi-Fi® Garage Door Openers

Belt Drive Models 8355W•8355W-267 Chain Drive Models 8360W•8360WL•8360WLB•8365W•8365W-267

FOR RESIDENTIAL USE ONLY

• Please read this manual and the safety materials carefully!

• The door WILL NOT CLOSE unless the Protector

System

is connected and properly aligned.

• Periodic checks of the garage door opener are required to ensure safe operation.

• This garage door opener is ONLY compatible with

myQ

and Security+ 2.0® accessories.

• DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.

• Attach warning labels to the location indicated on label.

Take a photo of the camera icon

including the points ( ).

LiftMaster 300 Windsor Drive Oak Brook, IL 60523

Send it in by texting the photo to 71403 (US) or visit www.liftmaster.photo (Global)

Page 2

Table of Contents

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Carton Inventory Models 8355W and 8355W-267 . . . . . . . . . . . . . . . . . . 6

Carton Inventory Models 8360W 8360WL and 8360WLB . . . . . . . . . . . . 7

Carton Inventory Models 8365W and 8365W-267 . . . . . . . . . . . . . . . . . . 8

Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Models 8355W and 8355W-267 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Models 8360W 8360WL 8360WLB 8365W and 8365W-267 . . . . . . . . 10

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Install the Door Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Install the Protector System

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Battery Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Models 8355W and 8355W-267 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-49

Models 8360W 8360WL and 8360WLB . . . . . . . . . . . . . . . . . . . . . . 50-51

Models 8365W and 8365W-267 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52-53

Page 3

Preparation

myQ® Serial Number:

myQ® Serial Number

Product Serial Number

Product Serial Number:

Date of Purchase:

/ /

myQ®Serial Number

Write down the following information for future reference:

Safety Symbol and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.

Mechanical

Electrical

When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.

WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

Unattended Operation

The Timer-to-Close (TTC) feature, the myQ Smartphone Control app, and myQ Garage Door and Gate Monitor are examples of unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature, the myQ Smartphone Control, and any other myQ devices are to be used ONLY with sectional doors.

Page 4

Preparation

Check Signal Strength. If you see:

Wi-Fi signal is strong.

The garage door opener will connect to your Wi-Fi network.

Wi-Fi signal is weak.

The garage door opener may connect to your Wi-Fi network. If not, try one of the options below to improve the Wi-Fi signal:

No Wi-Fi signal.

The garage door opener will not be able to connect to your Wi-Fi network. Try one of the options below to improve the Wi-Fi signal:

• Move your router closer to the garage door opener to minimize interference from walls and other objects

• Buy a Wi-Fi range extender

Torsion Spring

Extension Spring

Before You Connect with Your Smartphone

Monitor and control your garage door from anywhere using the myQ app. You will need:

l Wi-Fi enabled smartphone, tablet or laptop l Broadband Internet Connection

Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required)

l Password for your home network (router's main account, not guest network)

Test the Wi-Fi Signal Strength

Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength.

For compatible router specifications and help, visit LiftMaster.com/customer-support. See page 36 to connect the garage door opener to a mobile device.

Check the Door

To prevent possible SERIOUSINJURYor DEATH:

l ALWAYS call a trained door systems technician if garage door binds, sticks, or

is out of balance. An unbalanced garage door may NOT reverse when required.

l NEVER try to loosen, move or adjust garage door, door springs, cables,

pulleys, brackets or their hardware, ALLof which are under EXTREME tension.

l Disable ALLlocks and remove ALLropes connected to garage door BEFORE

installation and operating garage door opener to avoid entanglement.

l DO NOT install on a one-piece door if using devices or features providing

unattended close. Unattended devices and features are to be used ONLY with sectional doors.

To prevent damage to garage door and opener:

l ALWAYS disable locks BEFORE installing and operating the opener. l ONLY operate garage door opener at 120V, 60Hz to avoid malfunction and

damage.

Before you begin:

1. Disable locks and remove any ropes connected to the garage door.

2. Lift the door halfway up. Release the door. If balanced, it should stay in place, supported entirely by its springs.

3. Raise and lower the door to check for binding or sticking. If your door binds, sticks, or is out of balance, call a trained door systems technician.

4. Check the seal on the bottom of the door. Any gap between the floor and the bottom of the door must not exceed 1/4" (6 mm). Otherwise, the safety reversal system may not work properly.

5. The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4feet (1.2 m) to the left or right of the door center. See page 11.

Page 5

Preparation

3/16

5/32

5/16

7/16

1/2

5/8

9/16

1/4

7/16

Tools Needed

Page 6

Preparation

Not Provided

Not Prov

ided

Carton Inventory

Models 8355W and 8355W-267

Accessories will vary depending on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener. The instructions for these accessories will be attached to the accessory and are not included in this manual. The images throughout this manual are for reference

and your product may look different.

A. Header bracket B. Pulley and bracket C. Door bracket

D. Curved door arm

E. Straight door arm

F. Trolley G. Emergency release rope and handle H. Rail

I. Garage door opener

J. Sprocket cover with hex screws

K. Belt L. Door control

M. White and red/white wire

N. The Protector System

Safety reversing sensors with white and white/black wire attached: Sending senor (1), receiving sensor (1), and safety sensor brackets (2)

O. Safety labels and literature

P. Rail grease

Hardware

Installation

Hex Bolt 5/16"-18 x 7/8" (4) Lock Washer 5/16"-16 (4) Lag Screw 5/16"-9 x 1-5/8" (2) Self-Threading Screw 1/4"-14 x 5/8" (2) Clevis Pin 5/16" x 2-3/4" (1) Ring Fastener (3) Clevis Pin 5/16" x 1-1/4" (1) Carriage Bolt 1/4"-20 x 1/2" (2) Clevis Pin 5/16" x 1" (1) Wing Nut 1/4"-20 (2) Nut 5/16"-18 (4)

Door Control Hardware

Screw 6AB x 1" (2) Drywall Anchors (2) Screw 6-32 x 1" (2)

Security+ 2.0 Accessories

882LMW

Multi-Function Door Control

893LM

Remote Control

Page 7

Preparation

Not Provided

Carton Inventory

Models 8360W, 8360WL, and 8360WLB

and your product may look different.

A. Header bracket B. Pulley and bracket C. Door bracket

D. Curved door arm

E. Straight door arm

F. Trolley G. Emergency release rope and handle H. Rail

I. Garage door opener

J. Sprocket cover

K. Chain L. Door control

M. White and red/white wire

N. The Protector System

Safety reversing sensors with white and white/black wire attached: Sending senor (1), receiving sensor (1), and safety sensor brackets (2)

O. Safety labels and literature

P. Rail grease

Q. Battery (if applicable)

Hardware

Installation

Hex Bolt 5/16"-18 x 7/8" (4) Lock Washer 5/16" (4) Lag Screw 5/16"-9 x 1-5/8" (2) Self-Threading Screw 1/4"-14 x 5/8" (2) Clevis Pin 5/16" x 2-3/4" (1) Ring Fastener (3) Clevis Pin 5/16" x 1-1/4" (1) Carriage Bolt 1/4"-20 x 1/2" (2) Clevis Pin 5/16" x 1" (1) Wing Nut 1/4"-20 (2) Nut 5/16"-18 (4)

Door Control Hardware

Screw 6AB x 1" (2) Drywall Anchors (2) Screw 6-32 x 1" (2)

Security+ 2.0 Accessories

886LMW

Motion Detecting Control Panel

893LM

Remote Control

Page 8

Preparation

Not Provided

Carton Inventory

Models 8365W and 8365W-267

and your product may look different.

A. Header bracket B. Pulley and bracket C. Door bracket

D. Curved door arm

E. Straight door arm

F. Trolley G. Emergency release rope and handle H. Rail

I. Garage door opener

J. Sprocket cover

K. Chain L. Door control

M. White and red/white wire

N. The Protector System

Safety reversing sensors with white and white/black wire attached: Sending Sensor (1) Receiving Sensor (1) and Safety Sensor Brackets (2)

O. Safety labels and literature

P. Rail grease

Hardware

Installation Door Control Hardware

Hex bolt 5/16"-18 x 7/8" (4) Lag screw 5/16"-9 x 1-5/8" (2) Clevis Pin 5/16" x 2-3/4" (1) Clevis Pin 5/16" x 1-1/4" (1) Clevis Pin 5/16" x 1" (1) Nut 5/16"-18 (4) Lock washer 5/16" (4) Self-threading screw 1/4"-14 x 5/8" (2) Ring fastener (3) Carriage bolt 1/4"-20 x 1/2" (2) Wing nut 1/4"-20 (2)

Screw 6AB x 1" (2) Screw 6-32 x 1" (2) Drywall anchors (2)

Security+ 2.0®Accessories

882LMW

Multi-Function Door Control

893LM

Remote Control

Page 9

Assembly for Models 8355W and 8355W-267

Hex Screw #8x3/8"

Washered Bolt 5/16"-18x1/2"

Lock Nut

Washered Bolt 5/16"-18x1/2" (Mounted in the garage door opener)

Hex Screw #8x3/8" (Packed with the sprocket cover)

Lock Nut (Mounted in the garage door opener)

HARDWARE

1 Attach the Rail to the Garage Door Opener

Models 8355W and 8355W-267

To avoid possible SERIOUS INJURY to finger from moving garage door opener:

l ALWAYS keep hand clear of sprocket while operating opener. l Securely attach sprocket cover BEFORE operating.

To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.

NOTE: ONLY use the bolts removed from the garage door opener. Place the garage door opener on the packing material to prevent scratching.

1. Remove bolt and lock nut from the top of the garage door opener.

2. Align the rail and the styrofoam over the sprocket. Cut the tape from the rail, belt, and styrofoam.

3. Fasten the rail with the previously removed washered bolt and lock nut.

4. Position the belt around the garage door opener sprocket.

5. Attach the sprocket cover over the garage door opener sprocket and attach with hex screws.

Page 10

Assembly

Spring Trolley Nut

(To motor unit)

Nut ring slot

Nut Ring

AFTER RELEASE

1-1/4"

(3.18 cm)

BEFORE

(2.5 cm)

2 Tighten the Belt

Models 8355W and 8355W-267

1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools.

2. Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly against the trolley.

3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench about a quarter turn until the spring releases and snaps the nut ring against the trolley. This sets the spring to optimum belt tension.

Page 11

Assembly

Washered Bolt 5/16"-18 x 1/2" (Mounted in the garage door opener)

Models 8360W, 8360WL, and 8360WLB

Models 8365W and 8365WL-267

1/2" (13 mm)

1 Attach the Rail to the Garage Door Opener

Models 8360W, 8360WL, 8360WLB, 8365W, and 8365W-267

To avoid possible SERIOUS INJURY to finger from moving garage door opener:

l ALWAYS keep hand clear of sprocket while operating opener. l Securely attach sprocket cover BEFORE operating.

To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.

NOTE: ONLY use the bolts removed from the garage door opener. Place the garage door opener on the packing material to prevent scratching.

1. Remove the two bolts from the top of the garage door opener.

2. Align the rail and the styrofoam over the sprocket. Cut the tape from the rail, chain, and styrofoam.

3. Fasten the rail with the previously removed bolts.

4. Position the chain around the garage door opener sprocket.

5. Install the sprocket cover by squeezing the sides and inserting the tabs into the slots on the garage door opener.

2 Tighten the Chain

1. Loosen the inner nut and lock washer on the trolley threaded shaft.

2. Tighten the outer nut until the chain is a 1/2" above the base of the rail at the midpoint of the rail.

3. Re-tighten the inner nut.

Slack in the chain is normal when the door is closed. No readjustment is necessary.

Page 12

Installation

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.

2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.

3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.

4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement.

5. Where possible, install the door opener 7 feet (2.13 m) or more above the floor.

6. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and avoiding contact with vehicles to avoid accidental release.

7. NEVER connect garage door opener to power source until instructed to do so.

8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.

9. Install wall-mounted garage door control:

l within sight of the garage door. l out of reach of small children at a minimum height of 5feet

(1.5m) above floors, landings, steps or any other adjacent walking surface.

l away from ALL moving parts of the door.

10. Place entrapment warning label on wall next to garage door control in a prominent location.

11. Place emergency release/safety reverse test label in plain view on inside of garage door.

12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8cm) high object (or a 2x4 laid flat) on the floor.

13. DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.

Page 13

Installation

Header Wall

Unﬁnished Ceiling

Vertical Centerline of Garage Door

2x4

Structural Supports

Level (Optional)

OPTIONAL CEILING MOUNT FOR HEADER BRACKET

Sectional door with curved track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

1 Determine the Header Bracket Location

To prevent possible SERIOUS INJURY or DEATH:

l Header bracket MUST be RIGIDLY fastened to structural support on header

wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall.

l Concrete anchors MUST be used if mounting header bracket or 2x4 into

masonry.

l NEVER try to loosen, move or adjust garage door, springs, cables, pulleys,

brackets, or their hardware, ALL of which are under EXTREME tension.

l ALWAYS call a trained door systems technician if garage door binds, sticks, or

is out of balance. An unbalanced garage door might NOT reverse when required.

l DO NOT enable the Timer-to-Close functionality if operating either one-piece or

swinging garage doors. To be enabled ONLY when operating a sectional door.

Close the door and mark the inside vertical centerline of the garage door. Extend the line onto the header wall above the door. You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" (1 cm). If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports. Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2" (5 cm) above the high point. This height will provide travel clearance for the top edge of the door.

NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 14 for ceiling installation.

Page 14

Installation

HARDWARE

Lag Screw 5/16"-9x1-5/8"

Wall Mount

Optional Mounting Holes

Vertical Centerline of Garage Door

(Header Wall)

Header Bracket

2x4 Structural Support

Door Spring

(Garage Door) Highest Point of Garage Door

Travel

Horizontal Line

Lag Screw 5/16"-9 x 1-5/8"

(Header Wall)

Ceiling

Mounting Holes

(Finished Ceiling)

Vertical Centerline of Garage Door

Header Bracket

6" (15 cm) Maximum

Door Spring

(Garage Door)

Lag Screw 5/16"-9 x 1-5/8"

2 Install the Header Bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do

not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

OPTION A - WALL INSTALLATION

1. Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).

2. Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with lag screws.

OPTION B - CEILING INSTALLATION

1. Extend the vertical centerline onto the ceiling as shown.

2. Center the bracket on the vertical mark, no more than 6" (15cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.

3. Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.

Page 15

Installation

HARDWARE

Clevis Pin 5/16" x 2-3/4" Ring Fastener

Ring Fastener

Clevis Pin 5/16" X 2-3/4"

Connected Disconnected

3 Attach the Rail to the Header Bracket

1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener.

NOTE: Use the packing material as a protective base for the garage door opener.

4 Position the Garage Door Opener

To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.

1. Remove the packing material and lift the garage door opener onto a ladder.

2. Fully open the door and place a 2x4 (laid flat) under the rail. A 2x4 is ideal for setting the distance between the rail and the door. If the ladder is not tall enough you will need help at this point. If the door hits the trolley when it is raised, pull the trolley release arm down to disconnect the inner and outer trolley. Slide the outer trolley toward the garage door opener. The trolley can remain disconnected until instructed.

Page 16

Installation

FIGURE 1

FIGURE 2

(Not Provided) Lag Screws 5/16"- 18x1-7/8"

Measure Distance

Hex Bolt 5/16"- 18x7/8", Lock Washer 5/16", Nut 5/16"-18

FIGURE 3

Not Provided

Finished Ceiling

Unﬁnished Ceiling

Hex Bolt 5/16"- 18x7/8" Nut 5/16"-18 Lock Washer 5/16"

HARDWARE

5 Hang the Garage Door Opener

To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry.

Hanging your garage door opener will vary depending on your garage. Two representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.

1. Measure the distance from each side of the motor unit to the structural support.

2. Cut both pieces of the hanging bracket to required lengths.

3. Drill 3/16" pilot holes in the structural supports.

4. Attach one end of each bracket to a support with 5/16"-18 x 1-7/8" lag screws (not provided).

5. Fasten the opener to the hanging brackets with 5/16"-18 x 7/8" hex bolts, lock washers and nuts.

6. Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door).

7. Remove the 2x4. Operate the door manually. If the door hits the rail, raise the header bracket.

NOTE: DO NOT connect power to opener at this time.

Page 17

Installation

or or

100 Watt (Max)

Standard Light Bulb

100 Watt (Max) Standard Light Bulb

Release Tab

Lens Hinge

6 Install the Light Bulbs

Models 8355W, 8355-267, 8360W, 8360WL, and 8360WLB

To prevent possible OVERHEATING of the end panel or light socket:

l Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W

maximum) light bulbs.

l DO NOT use incandescent bulbs larger than 100W. l DO NOT use compact fluorescent light bulbs larger than 26W (100W

equivalent).

l DO NOT use halogen bulbs. l DO NOT use short neck or specialty light bulbs.

1. Pull on the top center of the light lens and rotate the light lens down.

2. Insert an A19 incandescent (100W maximum) or compact fluorescent (26W, 100Wequivalent)light bulb into the light socket.

NOTE: DO NOT use halogen, short neck, or specialty light bulbs as these may overheat the end panel or light socket. DO NOT use LED bulbs as they may reduce the range or performance of your remote control(s).

3. Rotate the lens up to close.

Models 8365W and 8365-267

To prevent possible OVERHEATING of the endpanel or light socket:

l DO NOT use short neck or specialty light bulbs. l DO NOT use halogen bulbs. Use ONLY incandescent.

To prevent damage to the opener:

l DO NOT use bulbs larger than 100W. l ONLY use A19 size bulbs.

1. Press the release tabs on both sides of lens. Gently rotate lens back and downward until the lens hinge is in the fully open position. Do not remove the lens.

2. Install a 100 watt maximum light bulb in each socket. Light bulb size should be A19, standard neck only. The lights will turn ON and remain lit for approximately 4-1/2 minutes when power is connected. Then the lights will turn OFF.

3. Reverse the procedure to close the lens.

NOTE: If the bulbs burn out prematurely due to vibration, replace with A19, standard neck garage door opener bulbs. The use of short neck or specialty light bulbs may overheat the endpanel or light socket.

Page 18

Installation

Trolley Release Arm

7 Attach the Emergency Release Rope and Handle

To prevent possible SERIOUS INJURY or DEATH from a falling garage door:

l If possible, use emergency release handle to disengage trolley ONLY when

garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

l NEVER use emergency release handle unless garage doorway is clear of

persons and obstructions.

l NEVER use handle to pull door open or closed. If rope knot becomes untied,

you could fall.

1. Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is right side up. Secure with an overhand knot at least 1" (2.5 cm) from the end of the rope to prevent slipping.

2. Insert the other end of the emergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83m) above floor, avoiding contact with vehicles to prevent accidental release and secure with an overhand knot.

NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement.

Page 19

Installation

FIGURE 1

FIGURE 3

Vertical Reinforcement

Vertical Centerline of Garage Door

Door Bracket

Self-Threading Screw 1/4"-14 x 5/8"

Vertical Centerline of Garage Door

FIGURE 4

Vertical Centerline of Garage Door

Bolt 5/16"-18 x 2" (Not provided)

Inside Edge of Door or Reinforcement Board

FIGURE 2

Vertical Reinforcement

Bolt 5/16"-18 x 2" (Not provided)

Lock Washer 5/16"

Nut 5/16"-18

Door Bracket

Vertical Centerline of Garage Door

Self-Threading Screw 1/4"-14 x 5/8"

HARDWARE

8 Install the Door Bracket

Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.

A horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, aluminum, steel, doors with glass panel, etc.) (not provided). A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit.

NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this case you will not need the door bracket; proceed to the next step.

SECTIONALDOORS

1. Center the door bracket on the previously marked vertical centerline used for the

2. Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the

3. Mark, drill holes and install as follows, depending on your door’s construction:

Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket:

header bracket installation. Note correct UP placement, as stamped inside the bracket.

door, OR directly below any structural support across the top of the door.

l Drill 3/16" fastening holes. Secure the door bracket using the two self threading

screws. (Figure1)

l Alternately, use two 5/16"-18x2" bolts, lock washers and nuts (not provided).

(Figure2)

Metal, insulated or light weight factory reinforced doors:

l Drill 3/16" fastening holes. Secure the door bracket using the self-threading

screws. (Figure3)

Wood Doors:

l Use top and bottom or side to side door bracket holes. Drill 5/16” holes through

the door and secure bracket with 5/16"-18 x 2" carriage bolts, lock washers and nuts (not provided). (Figure4)

NOTE: The 1/4"-14 x 5/8" self-threading screws are not intended for use on wood doors.

Page 20

Installation

Straight Door Arm

Curved

Door Arm

(Groove

facing out)

CORRECT

Straight Door Arm

Curved Door Arm

INCORRECT

Clevis Pin 5/16" x 1-1/4"

Ring Fastener

Clevis Pin 5/16" x 1"

Nut 5/16"-18

Lock Washer 5/16"

Hex Bolt 5/16"-18 x 7/8"

HARDWARE

Hex Bolt 5/16"-18 x 7/8"

Nut 5/16"-18

Lock Washer 5/16"

Clevis Pin 5/16" x 1"

Clevis Pin 5/16" x 1-1/4"

Ring Fastener

9 Connect the Door Arm to the Trolley

IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm.

1. Close the door. Disconnect the trolley by pulling the emergency release handle. Slide the outer trolley back (away from the door) about 2" (5 cm).

2. Attach the straight door arm to the outer trolley using the clevis pin. Attach with the ring fastener.

3. Attach the curved door arm to the door bracket using the clevis pin. Attach with the ring fastener.

4. Align the straight door arm with the curved door arm. Select two aligned holes (as far apart as possible) and attach using the bolts, nuts and lock washers.

NOTE: If the holes do not line up, reverse the straight door arm. Select two aligned holes (as far apart as possible) and attach using the bolts, nuts and lock washers.

5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. The trolley will re-engage automatically when the garage door opener is activated.

Page 21

Install the Door Control

HARDWARE

Screw 6AB x 1"

(2)

Drywall Anchors

(2)

Screw 6-32 x 1" (2)

7/16" (11 mm)

Wall

2 3

DRYWALL

GANG BOX

6AB x 1"

6-32 x 1"

Drywall Anchor

4-5

6-32 x 1"

GANG BOX

DRYWALL

6AB x 1"

Drywall Anchor

1 Install the Door Control

To prevent possible SERIOUS INJURY or DEATH from electrocution:

l Be sure power is NOT connected BEFORE installing door control. l Connect door control ONLY to 12 VOLT low voltage wires.

To prevent possible SERIOUS INJURY or DEATH from a closing garage door:

l Install door control within sight of garage door, out of reach of small children

at a minimum height of 5feet (1.5m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.

l NEVER permit children to operate or play with door control push buttons or

remote control transmitters.

l Activate door ONLY when it can be seen clearly, is properly adjusted, and

there are no obstructions to door travel.

l ALWAYS keep garage door in sight until completely closed. NEVER permit

anyone to cross path of closing garage door.

INTRODUCTION

Compatible with myQ and Security+ 2.0®accessories, see page 46. Your garage door opener is compatible with up to 2 Smart Control Panels or 4 of any other Security+ 2.0 door controls. NOTE:Older LiftMaster door controls and third party products are not

compatible.

Install door control within sight of garage door, out of reach of small children at a minimum height of 5feet (1.5m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door. For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.

NOTE: Your product may look different than the illustrations.

1. Strip 7/16" (11 mm) of insulation from one end of the wire and separate the wires.

2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. PRE-WIREDINSTALLATIONS:Choose any two wires to connect, note which wires are used so the correct wires are connected at the garage door opener in a later step.

3. Mark the location of the bottom mounting hole and drill a 5/32" hole.

4. Install the bottom screw, allowing 1/8" (3 mm) to protrude from the wall.

5. Position the bottom hole of the door control over the screw and slide down into place.

6. Lift the push bar up and mark the top hole.

7. Remove the door control from the wall and drill a 5/32" hole for the top screw.

8. Position the bottom hole of the door control over the screw and slide down into place. Attach the top screw.

Page 22

Install the Door Control

HARDWARE

Insulated

Staple

(Not Shown)

7/16" (11 mm)

Staple

WHITE

RED

WHITE

GREY

2 Wire the door control to the garage door opener

PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener

make sure you use the same wires that are connected to the door control.

1. Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with staples (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple as this may cause a short or an open circuit.

2. Strip 7/16" (11 mm) of insulation from the end of the wire near the garage door opener.

3. Connect the wire to the red and white terminals on the garage door opener. To insert or release wires from the terminal, push in the tab with screwdriver tip.

3 Attach the warning labels

1. Attach the entrapment warning label on the wall near the door control with tacks or staples.

2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.

Page 23

Install the Protector System

Invisible Light Beam Protection Area

Safety Reversing Sensor 6" (15 cm) max. above ﬂoor

Introduction

Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door:

l Correctly connect and align the safety reversing sensor. This required safety

device MUST NOT be disabled.

l Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm)

above garage floor.

IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS The safety reversing sensors must be connected and aligned correctly before the garage door opener will move in the down direction.

The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a green LED). If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to the full open position, and the garage door opener lights will flash 10 times.

NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener lights; as the lights turns off, the sensor LEDs will turn off and whenever the garage door opener lights turn on, the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.

When installing the safety reversing sensors check the following:

l Sensors are installed inside the garage, one on either side of the door. l Sensors are facing each other with the lenses aligned and the receiving sensor

lens does not receive direct sunlight.

l Sensors are no more than 6 inches (15 cm) above the floor and the light beam is

unobstructed.

Page 24

Install the Protector System

HARDWARE

Carriage Bolt 1/4"-20 x 1/2"

Wing Nut 1/4"-20

No more than 6 inches (15 cm)

Carriage Bolt 1/4"-20 x 1/2"

Wing Nut 1/4"-20

(Not provided)

No more than 6 inches (15 cm)

Inside G

arage

Wall

(Not provided)

Lens

Carriage Bolt 1/4"-20 x 1/2"

Wing Nut 1/4"-20

1 Install the Safety Reversing Sensors

The safety reversing sensors can be attached to the door track, the wall, or the floor. If the door track will not support the sensor bracket a wall installation is recommended. Choose one of the following installations.

OPTION A - DOOR TRACK INSTALLATION

1. Slide the curved arms of the sensor bracket around the edge of the door track. Snap into place so that the sensor bracket is flush against the track.

2. Slide the carriage bolt into the slot on each sensor.

3. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on both sensors should point toward each other. Make sure the lens is not obstructed by the sensor bracket.

OPTION B - WALLINSTALLATION

If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make sure each bracket has the same amount of clearance so they will align correctly.

1. Position the sensor bracket against the wall with the curved arms facing the door. Make sure there is enough clearance for the beam to be unobstructed. Mark holes.

2. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor brackets to the wall using lag screws (not provided).

3. Slide the carriage bolt into the slot on each sensor.

4. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on both sensors should point toward each other. Make sure the lens is not obstructed by the sensor bracket.

Page 25

Install the Protector System

nsid

arage

(Not provided)

1 2

Carriage Bolt 1/4"-20 x 1/2"

Wing Nut 1/4"-20

HARDWARE

Insulated

Staple

(Not Shown)

Staple

7/16" (11 mm)

OPTION C - FLOOR INSTALLATION

Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed.

1. Carefully measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed.

2. Attach the sensor brackets to the floor using concrete anchors (not provided).

3. Slide the carriage bolt into the slot on each sensor.

2 Wire the Safety Reversing Sensors

PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety

reversing sensors, see page 26.

OPTION A - INSTALLATION WITHOUT PRE-WIRING

1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with staples.

2. Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires. Twist the white wires together. Twist the white/black wires together.

3. Insert the white wires into the white terminal on the garage door opener. Insert the white/black wires into the grey terminal on the garage door opener. To insert or remove the wires from the terminal, push in the tab with a screwdriver tip.

Page 26

Install the Protector System

Safety reversing sensor wires

Pre-installed wires

White

White/Black

Yellow (for example)

Purple (for example)

Not Provided

Pre-installed wires

Safety reversing sensor wires

7/16" (11 mm)

Yellow

Purple

7/16" (11 mm)

Yellow

(for example)

Purple (for example)

To insert or remove the wires from the terminal, push in the tab with a screwdriver tip.

RED

WHITE

GREY

OPTION B - PRE-WIRED INSTALLATION

1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall.

2. Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16 inch (11 mm) of insulation from each end. Make sure that you choose the same color pre-installed wires for each sensor.

3. Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor. For example, the white wire would connect to the yellow wire and the white/black wire would connect to the purple wire.

4. At the garage door opener, strip 7/16 inch (11 mm) of insulation from each end of the wires previously chosen for the safety reversing sensors. Twist the likecolored wires together.

5. Insert the wires connected to the white safety sensor wires to the white terminal on the garage door opener. Insert the wires that are connected to the white/black safety sensor wires to the grey terminal on the garage door opener.

Page 27

Power

TYPICAL WIRING

Ground Tab

een Ground Screw

Ground Wire

White Wire

PERMANENT WIRING

Black Wire

1 Connect Power

To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:

l Be sure power is NOT connected to the opener, and disconnect power to

circuit BEFORE removing cover to establish permanent wiring connection.

l Garage door installation and wiring MUST be in compliance with ALL local

electrical and building codes.

l NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to

make it fit outlet. Be sure the opener is grounded.

To avoid installation difficulties, do not activate the garage door opener at this time.

To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into your outlet, contact a qualified electrician to install the proper outlet.

THERE ARE TWO OPTIONS FOR CONNECTINGPOWER:

OPTION A - TYPICAL WIRING

1. Plug in the garage door opener into a grounded outlet.

2. DO NOT run garage door opener at this time.

OPTION B - PERMANENT WIRING

If permanent wiring is required by your local code, refer to the following procedure. To make a permanent connection through the 7/8 inch hole in the top of the motor unit (according to local code):

1. Remove the motor unit cover screws and set the cover aside.

2. Remove the attached 3-prong cord.

3. Connect the black (line) wire to the screw on the brass terminal; the white (neutral) wire to the screw on the silver terminal; and the ground wire to the green ground screw. The opener must be grounded.

4. Reinstall the cover.

Page 28

Power

Green LED

Amber LED

If the receiving sensor is in direct sunlight, switch it with sending sensor so it is on the opposite side of the door.

(invisible light beam)

SENDING SENSOR RECEIVING SENSOR

RED

WHITE

GREY

2 Ensure the Safety Reversing Sensors are Aligned

The door will not close if the sensors have not been installed and aligned correctly.

When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close. The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing nuts.

1. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly.

IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:

1. Make sure there is power to the garage door opener.

2. Make sure the sensor wire is not shorted/broken.

3. Make sure the sensor has been wired correctly: White wires to white terminal and white/black wires to gray terminal.

IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:

1. Make sure the sensor wire is not shorted/broken.

2. Make sure the senors are aligned.

3 Ensure the Door Control is Wired Correctly

If the door control has been installed and wired correctly, the command LED behind the push bar will blink.

Page 29

Adjustments

UP (Open)

DOWN (Close)

UP Button

Adjustment Button

DOWN Button

PROGRAMMING BUTTONS

Introduction

Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

l Incorrect adjustment of garage door travel limits will interfere with proper

operation of safety reversal system.

l After ANY adjustments are made, the safety reversal system MUST be tested.

Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.

To prevent damage to vehicles, be sure fully open door provides adequate clearance.

Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position. The electronic controls sense the amount of force required to open and close the door. The force is adjusted automatically when you program the travel.

NOTE: If anything interferes with the door’s upward travel it will stop. If anything interferes with the door’s downward travel, it will reverse.

PROGRAMMING BUTTONS

The programming buttons are located on the left side panel of the garage door opener and are used to program the travel. While programming, the UP and DOWN buttons can be used to move the door as needed.

To watch a video, go to youtu.be/Fyl1-SxQxnE

Page 30

Adjustments

UP Button

Adjustment Button

DOWN Button

PROGRAMMING BUTTONS

1 2

4 5

6 7

1 Program the Travel

Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

l Incorrect adjustment of garage door travel limits will interfere with proper

operation of safety reversal system.

l After ANY adjustments are made, the safety reversal system MUST be tested.

Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.

While programming, the UP and DOWN buttons can be used to move the door as needed.

1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard.

2. Press and hold the UP Button until the door is in the desired UP position.

3. Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash.

4. Press and hold the DOWN button until the door is in the desired DOWN position.

5. Once the door is in the desired DOWN position press and release the Adjustment Button. The garage door opener lights will flash twice and the UP Button will begin to flash.

6. Press and release the UP Button. When the door travels to the programmed UP position, the DOWN Button will begin to flash.

7. Press and release the DOWN Button. The door will travel to the programmed DOWN position. Programming is complete.

If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the programming has timed out. If the garage door opener lights are flashing 10 times during the steps for Program the Travel, the safety reversing sensors are misaligned or obstructed (refer to page 28). When the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons. Programming is complete. If you are unable to operate the door up and down, repeat the steps for Programming the Travel.

Page 31

Adjustments

1 2

2 Test the Safety Reversal System

Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

l Safety reversal system MUST be tested every month. l After ANY adjustments are made, the safety reversal system MUST be tested.

Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor.

1. With the door fully open, place a 1-1/2" (3.8 cm) board (or a 2x4 laid flat) on the floor, centered under the garage door.

2. Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board.

If the door stops but does not reverse:

1. Review the installation instructions provided to insure all steps were followed;

2. Repeat Program the Travel (see Adjustment Step 1);

3. Repeat the Safety Reversal test.

If the test continues to fail, call a trained door systems technician.

3 Test the Protector System

Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

1. Open the door. Place the garage door opener carton in the path of the door.

2. Press the remote control push button to close the door. The door will not move more than 1" (2.5 cm), and the garage door opener lights will flash 10 times.

The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed). If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6" [15 cm] above the floor), call for a trained door systems technician.

Page 32

Battery Backup

Battery

Status LED

1 2

1 Install the Battery*

To reduce the risk of FIRE or INJURY to persons:

l Disconnect ALL electric and battery power BEFORE performing ANY service or

maintenance.

l Use ONLY LiftMaster part # 485LM for replacement battery. l DO NOT dispose of battery in fire. Battery may explode. Check with local

codes for disposal instructions.

ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment.

1. Unplug the garage door opener.

2. Open the light lens on the right side panel of the garage door opener. Use a Phillips head screwdriver to remove the battery cover on the garage door opener.

3. Partially insert the battery into the battery compartment with the terminals facing out.

4. Connect red (+) and black (-) wires from the garage door opener to the corresponding terminals on the battery.

5. Replace the battery cover.

6. Plug in the garage door opener.

7. Wait for the green Battery Status LED to start flashing before proceeding to test the battery.

2 Test the Battery

1. Unplug the garage door opener. The battery status LED will either glow solid orange indicating opener is operating on battery power or will flash indicating low battery power. NOTE:Make sure the garage door opener is unplugged.

Open and close the door using the remote control or door control. NOTE: The

garage door opener may run slower if the battery is not fully charged. The battery will take 24 hours to fully charge.

3. Plug in the garage door opener. Verify the battery status LED is flashing green, indicating the battery is charging.

* If applicable

Page 33

Battery Backup

Battery Status LED

Charge the Battery*

The battery charges when the garage door opener is plugged into a 120Vac electrical outlet that has power and requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to the garage door opener for one to two days of normal operation during an electrical power outage. After the electrical power has been restored, the battery will recharge within 24 hours. The battery will last approximately 1 to 2 years with normal usage. Instructions for replacement are provided with the battery. To obtain maximum battery life and prevent damage, disconnect the battery when the garage door opener is unplugged for an extended period of time, such as a summer or winter home.

NOTE: When the garage door opener is in battery backup mode the garage door opener lights, Timer-to-Close, and Remote Close features are unavailable. In battery backup mode, the Automatic Garage Door Lock will unlock when the garage door is opened, and will remain disabled until power is restored.

* If applicable

Battery Status LED

GREEN LED:

All systems are normal.

l A solid green LED light indicates the battery is fully charged. l A flashing green LED indicates the battery is being charged.

ORANGE LED:

The garage door opener has lost power and is in battery backup mode.

l A solid orange LED with beep, sounding approximately every 2 seconds,

indicates the garage door opener is operating on battery power.

l A flashing orange LED with beep, sounding every 30 seconds, indicates the

battery is low.

RED LED:

The garage door opener's 12V battery needs to be replaced.

l A solid red LED with beep, sounding every 30 seconds, indicates the 12V battery

will no longer hold a charge and needs to be replaced. Replace the battery back up to maintain the battery backup feature.

NOTE: The Battery Status LED is most visible with the garage door opener light off. Battery does not have to be fully charged to operate the garage door opener.

Page 34

Operation

IMPORTANT SAFETYINSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.

2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls.

3. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel.

4. ALWAYS keep garage door in sight and away from people and objects until completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.

5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.

6. If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this release with the door open. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly and increasing the risk of SEVERE INJURY or DEATH.

7. NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.

8. NEVER use handle to pull garage door open or closed. If rope knot becomes untied, you could fall.

9. After ANY adjustments are made, the safety reversal system MUST be tested.

10. Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door opener properly increases the risk of SEVERE INJURY or DEATH.

11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 4). An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.

12. ALL repairs to cables, spring assemblies and other hardware, ALL of which are under EXTREME tension, MUST be made by a trained door systems technician.

13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution, disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.

14. This operator system is equipped with an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.

15. DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.

16. SAVE THESE INSTRUCTIONS.

Page 35

Operation

Features

Your garage door opener is equipped with features to provide you with greater control over your garage door operation.

Alert2Close

The Alert2Close feature provides a visual and an audible alert that an unattended door is closing.

TIMER-TO-CLOSE (TTC)

The TTC feature automatically closes the door after a specified time period that can be adjusted using a TTC enabled door control (Models 881LMW or 880LMW). Prior to and during the door closing the garage door opener lights will flash and the garage door opener will beep.

myQ

myQ allows you to control your garage door opener from your mobile device or computer from anywhere. myQ technology uses a 900Mhz signal to provide two way communication between the garage door opener and myQ enabled accessories. The garage door opener has an internal gateway that allows the garage door opener to communicate directly with a home Wi-Fi®network and access your myQ account.

THE PROTECTOR SYSTEM®(SAFETY REVERSING SENSORS)

When properly connected and aligned, the safety reversing sensors will detect an obstruction in the path of the infrared beam. If an obstruction breaks the infrared beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully open, and the safety reversing sensors are not installed, or are misaligned, the door will not close from a remote control. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not affect the opening cycle. For more information see page 23.

ENERGY CONSERVATION

For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.

LIGHTS

The garage door opener light bulbs will turn on when the opener is initially plugged in; power is restored after interruption, or when the garage door opener is activated. The lights will turn off automatically after 4-1/2 minutes. An incandescent A19 light bulb (100 watt maximum) or for maximum energy efficiency a 26W (100W equivalent) compact fluorescent light (CFL) bulb may be used.

Light Feature

The garage door opener is equipped with an added feature; the lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken. For added control over the light bulbs on your garage door opener, see page 38 or page 40.

USING YOUR GARAGE DOOR OPENER

The garage door opener can be activated through a wall-mounted door control, remote control, wireless keyless entry or myQ accessory. When the door is closed and the garage door opener is activated the door will open. If the door senses an obstruction or is interrupted while opening the door will stop. When the door is in any position other than closed and the garage door opener is activated the door will close. If the garage door opener senses an obstruction while closing, the door will reverse. If the obstruction interrupts the sensor beam the garage door opener lights will blink 10 times. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not affect the opening cycle. The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.

BATTERY BACKUP*

The battery backup system allows access in and out of your garage, even when the power is out. When the garage door opener is operating on battery power, the garage door opener will run slower, the light will not function, the Battery Status LED will glow solid orange, and a beep will sound approximately every 2 seconds.

AUTOMATIC GARAGE DOOR LOCK*

Garage door opener models featuring the Security Shield are compatible with the LiftMaster Automatic Garage Door Lock (Model 841LM). See Accessories, page46.

* If applicable.

Page 36

Operation

LED

Learn Button

An LED on the garage door opener will indicate Wi-Fi status. See table below.

Learn Button

Command LED

Learn Button

Command LED

Multi-Function

Door Control

Motion Detecting

Control Panel

Connect With Your Smartphone

The Wi-Fi Garage Door Opener is compatible with up to 16 myQ enabled accessories. Up to 10 devices can be paired to the Wi-Fi garage door opener’s internal gateway. These devices can be controlled with the myQ app. These devices include any combination of myQ garage door openers, Wi-Fi garage door openers, myQ light controls, myQ gate operators or myQ commercial door operators. A LiftMaster Internet Gateway (828LM) can be added if you need to control more than 10 devices using the myQ app. Up to 6 devices can be paired to garage door opener itself (controlled by garage door opener through 900MHz). These devices include any combination of myQ light controls or a garage door and gate monitor.

You will need:

l Wi-Fi enabled smartphone, tablet or laptop l Broadband Internet Connection

Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required), see page 4

l Password for your home network (router's main account, not guest network) l myQ serial number located on the garage door opener

Download the myQ App to Set Up an Account and Connect

Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door openers also receive software updates to ensure the opener has the latest operational features.

1. Download the myQ App.

2. Set up an account and connect. For more information on connecting your garage door opener, visit Liftmaster.com/Customer-Support.

LED Definition

Blue

Off - Wi-Fi is not turned on. Blinking - Garage door opener is in Wi-Fi learn mode. Solid - Mobile device connected to the garage door opener.

Blue and Green

Green

Blinking - Attempting to connect to router.

Blinking - Attempting to connect to the Internet server. Solid - Wi-Fi has been set up and garage door opener is

connected to the internet.

NOTES:

The myQ Smartphone Control WILL NOT work if the garage door opener is operating on battery power. To erase the Wi-Fi settings, see page 41.

If you need help adding devices to your myQ account, or to learn more go to WiFiHelp.LiftMaster.com.

Page 37

Operation

Push Bar

LIGHT Button

SERVICE LED

LOCK Button

COMMAND LED

LEARN Button

Using the Multi-Function Door Control

SYNCHRONIZE THE DOOR CONTROL

To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar, each press of the push bar will activate the garage door opener.

Up to 2 Smart Control Panels®or 4 of any other Security+ 2.0®door controls can be connected to the garage door opener.

PUSH BAR

Press the push bar to open or close the door.

LIGHT BUTTON

Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated. Once the garage door opener is activated the lights will turn off after the specified period of time (the factory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in motion.

The following features are accessible by lifting up the push bar:

LEARN A DEVICE

Any compatible remote controls, wireless keyless entry, Wi-Fi garage door openers, or myQ®accessories can be programmed to the garage door opener by pressing the LEARN button on the door control.

LOCK

The LOCK feature is designed to prevent activation of the garage door opener from remote controls while still allowing activation from the door control and keyless entry. This feature is useful for added peace of mind when the home is empty (i.e. vacation).

AUTOMATIC LIGHT

Light Feature

The lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken.

MAINTENANCE ALERT (MAS)

This feature assists the homeowner in ensuring the garage door opener system stays in good working condition. When the garage door opener needs to be serviced (approximately 4500 garage door opener cycles) the command (yellow) and service (red) LEDs will begin to alternately flash back and forth. The factory setting for the MAS feature is off and can be activated at time of installation. Contact your installing dealer for service.

Page 38

Operation

LOCK Button

Command LED

LOCK Button

LIGHT

Button

Command LED

LEARN Button

LIGHT Button

Service LED

Using the Multi-Function Door Control

LOCK

Your remote controls will NOT work when LOCK mode is active however your keyless entry will still allow access to your garage.

Activate:

Press and hold the LOCK button for 2 seconds. The command LED will flash as long as the lock feature is activated and your handheld remote control will not operate your door at this time.

Deactivate:

Press and hold the LOCK button again for 2 seconds. The command LED will stop flashing and normal operation will resume.

LIGHT

To change the amount of time the garage door opener lights will stay on: Press and hold the LOCK button until the garage door opener lights flash.* The time interval is indicated by the number of flashes.

Number of times garage door

opener lights flash

1 1-1/2 Minutes

2 2-1/2 Minutes

3 3-1/2 Minutes

4 4-1/2 Minutes

Time the garage door opener light stays on

LIGHT FEATURE (Default is Active)

Deactivate:

Press and hold the LIGHT button until the garage door opener lights turn on, then off again.*

Activate:

Start with the garage door opener lights on. Press and hold the LIGHT button until the garage door opener lights turn off, then on again.* If the command LED is continuously blinking, the LOCK feature needs to be deactivated.

MAINTENANCE ALERT SYSTEM (MAS):

Activate/Deactivate:

Press and hold the LEARN button. Then press the LIGHT button. The service LED will flash the status; Active is 2 flashes and deactivated is 3 flashes.

To cycle through the time intervals repeat the step above. * Approximately 10 seconds

Page 39

Operation

Push Bar

LIGHT Button

SERVICE LED

LOCK Button

COMMAND LED

LEARN Button

LIGHT Button

Using the Motion Detecting Control Panel

SYNCHRONIZE THE DOOR CONTROL

Up to 2 Smart Control Panels®or 4 of any other Security+ 2.0®door controls can be connected to the garage door opener.

PUSH BAR

Press the push bar to open or close the door.

LIGHT BUTTON

The following features are accessible by lifting up the push bar:

LEARN A DEVICE

Any compatible remote controls, wireless keyless entry, Wi-Fi garage door openers, ormyQ accessories can be programmed to the garage door opener by pressing the LEARN button on the Motion-Detecting Control Panel, see page 41.

LOCK

AUTOMATIC LIGHT

Motion Sensor (Premium Motion-Detecting Control Panel)

Factory default is set to on. This feature automatically turns on the garage door opener lights when motion is sensed. The lights will come on for the set period of time, then shut off. If using the garage door opener light as a work light disable the motion sensor, otherwise the light will turn off automatically if you are beyond the range of the sensor.

Light Feature

The lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken.

MAINTENANCE ALERT (MAS)

Page 40

Operation

LOCK Button

Command LED

LOCK Button

LIGHT

Button

Command LED

Motion Sensor Switch

Motion Sensor

LEARN Button

LIGHT Button

Service LED

Using the Motion Detecting Control Panel

LOCK

Your remote controls will NOT work when LOCK mode is active however your keyless entry will still allow access to your garage.

Activate:

Press and hold the LOCK button for 2 seconds. The command LED will flash as long as the lock feature is activated and your handheld remote control will not operate your door at this time.

Deactivate:

Press and hold the LOCK button again for 2 seconds. The command LED will stop flashing and normal operation will resume.

LIGHT

Number of times garage door

opener lights flash

1 1-1/2 Minutes

2 2-1/2 Minutes

3 3-1/2 Minutes

4 4-1/2 Minutes

To cycle through the time intervals repeat the step above. * Approximately 10 seconds

Time the garage door opener light stays on

LIGHT FEATURE (Default is Active)

Deactivate:

Press and hold the LIGHT button until the garage door opener lights turn on, then off again.*

Activate:

MOTION SENSOR

(Premium Motion-Detecting Control Panel) Activate/Deactivate:

Slide the motion sensor switch ON or OFF.

MAINTENANCE ALERT SYSTEM (MAS):

Activate/Deactivate:

Press and hold the LEARN button. Then press the LIGHT button. The service LED will flash the status; Active is 2 flashes and deactivated is 3 flashes.

Page 41

Operation

LEARN button

Command LED

Mulrti-Function Door Control Motion Detecting Control Panel

? ? ? ?

GHI

JKL

PRS

TUV

WXY

ENTER

0 QZ

ENTER

MNO

LEARN button

Command LED

“click”

LEARN LED

LEARN Button

Black Adjustment Button

Remote Control

Your remote control has been programmed at the factory to operate with your garage door opener.

Up to 24 Security+ 2.0®remote controls can be programmed to the garage door opener. Older LiftMaster remote controls are NOTcompatible, see page 46 for compatible accessories. To program additional accessories refer to the instructions provided with the accessory or visit LiftMaster.com. If your vehicle is equipped with a Homelink®, you may require an external adapter depending on the make, model, and year of your vehicle. Visit www.homelink.com for additional information.

TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE DOOR CONTROL

Press the LEARN button on the door control twice. The Command LED will blink.

Remote Control:Press and release the button on the remote control that you wish to operate your garage door. Keyless Entry: Enter a 4-digit personal identification number (PIN) on the keypad. Then press the ENTER button.

The garage door opener lights will flash (or two clicks will be heard) and the Command LED will stop blinking when the code has been programmed. Repeat the steps above for programming additional remote controls or keyless entry devices. If programming is unsuccessful, program the remote using the learn button.

TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL USING THE LEARN BUTTON

1. Press and release the LEARN Button on the garage door opener.

2. Press and hold the button on the remote control that you wish to use. Release the button when the garage door opener lights blink or two clicks are heard.

To Erase the Memory

ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES

1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.

ERASE ALL DEVICES (Including myQ enabled accessories)

1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds).

2. Immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use.

ERASE THE Wi-Fi NETWORK FROM THE GARAGE DOOR OPENER

1. Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds).

ERASE A myQ ACCOUNT

Go to myLiftMaster.com to delete your myQ account.

Page 42

Operation

Manual release

To Open the Door Manually

To prevent possible SERIOUS INJURY or DEATH from a falling garage door:

l If possible, use emergency release handle to disengage trolley ONLY when

garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

l NEVER use emergency release handle unless garage doorway is clear of

persons and obstructions.

l NEVER use handle to pull door open or closed. If rope knot becomes untied,

you could fall.

NOTE: Disengage any door locks before proceeding.

DISCONNECT THE TROLLEY

1. The door should be fully closed if possible.

2. Pull down on the emergency release handle.

RECONNECT THE TROLLEY

The lockout feature prevents the trolley from reconnecting automatically.

1. Pull the emergency release handle down and back (toward the opener). The door can then be raised and lowered manually as often as necessary.

2. To disengage the lockout feature, pull the handle straight down. The trolley will reconnect on the next UP or DOWN operation, either manually or by using the door control or remote control.

TO MANUALLY DISENGAGE AUTOMATIC GARAGE DOOR LOCK (MODEL841LM)*

1. The door should be fully closed if possible.

2. Disengage the automatic garage door lock by sliding the manual release to the open position.

3. Pull the emergency release handle down and back (toward the garage door opener). The garage door can then be raised and lowered manually as necessary.

4. To reconnect the trolley, pull the emergency release handle straight down. The trolley will reconnect on the next UP or DOWN operation.

NOTE: The automatic garage door lock will re-engage when garage door opener operation resumes.

* If applicable.

Page 43

Maintenance

Maintenance Schedule

EVERY MONTH

l Manually operate door. If it is unbalanced or binding, call a trained door systems

technician.

l Check to be sure door opens and closes fully. Adjust if necessary, see page 30. l Test the safety reversal system. Adjust if necessary, see page 31.

EVERY YEAR

l Oil door rollers, bearings and hinges. The garage door opener does not require

additional lubrication. Do not grease the door tracks.

l Test the battery and consider replacing the battery to ensure the garage door

opener will operate during an electrical power outage, see page 32 to test the battery backup.

EVERY TWO TO THREE YEARS

l Use a rag to wipe away the existing grease from the garage door opener rail.

Reapply a small layer of white lithium grease to the top and underside of the rail surface where the trolley slides.

NOTICE: This de vic e complies with Part 15 of the FCC rule s and Industry Canada’ s lice nse-ex empt RSSs. Operation is subj ect to the following two condi tions: (1) this devic e may not cause ha rmful interfere nce , and ( 2) this devic e must acce pt a ny interfe renc e rec eiv ed, including interfe renc e that ma y caus e undesi red oper ation. Any changes or modifica tions not e xpress ly approved by the party responsible for complianc e could void the user’ s authority to operate the equipment. This dev ice must be install ed to e nsure a minimum 20 cm (8 in.) distance is maintaine d between users/bystanders and devic e. This dev ice has been tested and found to comply with the li mits for a Clas s B digita l devic e, pursua nt to part 15 of the FCC rule s and Industry Canada ICES standa rd. These li mits are des igned to provide re asona ble protection agains t ha rmful interfer ence in a r esi dential ins talla tion. This equipme nt ge nera tes, use s and can radi ate radi o fr equenc y energy and, if not installed and used in a cc ordanc e with the instructions, may ca use har mful inte rfere nce to radio communica tions. Howeve r, there is no guara ntee that interfere nce will not occur in a particul ar installation. If this equipment does caus e harmful interferenc e to ra dio or television reception, which can be deter mined by turning the equipment off and on, the user is e ncoura ged to try to corr ect the interfer ence by one or more of the following meas ures :

l Reori ent or reloca te the rece ivi ng a ntenna. l Incre ase the se paration between the equipment and rece ive r. l Connect the e quipment into a n outlet on a circuit different from that to which the rece ive r is connec ted. l Consult the de ale r or an e xpe rienced ra dio/TV tec hnicia n for he lp.

The Remote Control Battery

To prevent possible SERIOUS INJURY or DEATH:

l NEVER allow small children near batteries. l If battery is swallowed, immediately notify doctor.

To reduce risk of fire, explosion or chemical burn:

l Replace ONLY with 3V CR2032 coin batteries. l DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.

To replace the battery, pry open the case in the middle, then at each side with the visor clip. Insert replacement battery positive side up (+). Replace the batteries with only 3V CR2032 coin cell batteries. Dispose of old batteries properly.

Page 44

Troubleshooting

Diagnostic Chart

Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.

DIAGNOSTIC CODE SYMPTOM SOLUTION

Up Arrow Flash(es) Down Arrow Flash(es)

1 1 The garage door opener will not close and the

light bulbs flash.

1 2 The garage door opener will not close and the

light bulbs flash.

1 3 The door control will not function. The wires for the door control are shorted or the door control is faulty. Inspect door

1 4 The garage door opener will not close and the

light bulbs flash.

1 5 Door moves 6-8" (15-20 cm) stops or

reverses.

No movement, only a single click. Manually open and close the door. Check for binding or obstructions, such as a broken

Opener hums for 1-2 seconds no movement. Manually open and close the door. Check for binding or obstructions, such as a broken

1 6 Door coasts after it has come to a complete

stop.

2 1-5 No movement, or sound. Replace logic board.

3 2 Unable to set the travel or retain position. Check travel module for proper assembly, replace if necessary.

Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire.

There is a short or reversed wire for the safety reversing sensors. Inspect safety sensor wire at all staple and connection points, replace wire or correct as needed.

control wires at all staple and connection points, replace wire or correct as needed.

Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing.

Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace travel module if necessary.

spring or door lock, correct as needed. Replace logic board if necessary.

spring or door lock, correct as needed. Replace motor if necessary.

Program travel to coasting position or have door balanced by a trained door systems technician.

3 3 The battery status LED is constantly flashing

green. *

Battery backup charging circuit error, replace the logic board. *(if applicable)

Page 45

Troubleshooting

DIAGNOSTIC CODE SYMPTOM SOLUTION

Up Arrow Flash(es) Down Arrow Flash(es)

4 1-4 Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions, such as a broken

spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel (refer to page 30).

4 5 Opener runs approximately 6-8" (15-20 cm),

stops and reverses.

4 6 The garage door opener will not close and the

light bulbs flash.

The garage door opener will NOT enter Wi-Fi®LEARN mode:

l After the initial installation of the garage door opener, the garage door opener

must complete a full cycle (open and closed) before the Wi-Fi LEARN mode can be activated.

l If there has been a recent power outage, the garage door opener must complete

a full cycle before the Wi-Fi LEARN mode can be activated.

See page 36 to activate Wi-Fi LEARN mode.

Cannot connect garage door opener to home Wi-Fi network:

l Ensure the myQ Serial number was entered correctly and try again. The myQ

characters are between A-F and 0-9 only.

l Weak Wi-Fi signal in the garage. Ensure the Wi-Fi signal is reaching the garage,

see page 4 or visit WiFiHelp.LiftMaster.com for more information.

My door will not close and the light bulbs blink on my motor unit:

The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.

l Verify the safety reversing sensors are properly installed, aligned and free of any

obstructions.

Communication error to travel module. Check travel module connections, replace travel module if necessary.

My garage door opener light(s) will not turn off when the door is open:

The garage door opener is equipped with a feature that turns the light on when the safety reversing sensors have been obstructed. This feature can be disabled using the door control, see page 38 or page 40.

My neighbor’s remote control opens my garage door:

Erase the memory from your garage door opener and reprogram the remote control(s).

My vehicle's Homelink®is not programming to my garage door opener:

Depending on the make, model, and year of your vehicle an external adapter may be required. Visit www.homelink.com for additional information.

Page 46

Accessories

823LM Remote Light Switch:

Automatically control your lights using your garage door opener, a Security+2.0 remote control or a LiftMaster Internet Gateway. Simply replaces your current wired wall switch.

825LM Remote Light Control:

Automatically control your lights using your garage door opener, a Security+2.0 remote control or a LiftMaster Internet Gateway. Plugs into any interior outlet.

975LM Laser Garage Parking

Assist:

Laser enables homeowners to precisely park vehicles in the garage.

829LM Garage and Gate

Monitor:

Monitor open/closed status for up to 4 myQ compatible garage door openers or gate operators and close them from anywhere in the home.

877MAX MAX Wireless Keyless

Entry:

For use outside of the home to enable access to the garage using a 4-digit PIN. Works with ALL LiftMaster openers from 1993- present.

841LM Automatic Garage Door

Lock:

Compatible with Security Shield garage door openers. Provides added security by automatically locking garage door travel at the garage door track.

893MAX 3-Button MAX Remote

Control:

Compatible with LiftMaster garage door openers manufactured since 1993. Includes visor clip.

374UT Mini Universal Remote

Control:

The Mini Universal Remote Control can be programmed to activate up to two products, such as a garage door opener, myQ light controls, gate operator, or commercial door operator.

892LT/894LT 2 and 4 Button Learning

Remote Controls:

Compatible with LiftMaster garage door openers manufactured since 1997. Also compatible with Encrypted DIP for gate applications.

880LMW Smart Control Panel:

Displays temperature, time and system diagnostics; includes a push bar to open and close the door and a lock feature for extra security. Security+2.0 and Wi-Fi compatible.

881LMW Motion Detecting Control

Panel with Timer-to-Close Control:

Multi-function door control with motion sensor that automatically turns opener lights on when it detects a person entering the garage. Security+2.0 and Wi-Fi compatible.

886LMW Motion Detecting Control

Panel:

Multi-function door control with motion sensor that automatically turns opener lights on when it detects a person entering the garage. Security+ 2.0 and Wi-Fi compatible.

Page 47

Warranty

LIFTMASTER®LIMITED WARRANTY

LiftMaster®(“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase.

WARRANTY PERIOD

Model

8355W, 8355W-267

8360W, 8360WL, 8360WLB

8365W, 8365W-267

The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free, before dismantling this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component].

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.

Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province.

Parts Motor Accessories Battery Backup Belt

1 year Lifetime 1 year N/A Lifetime

1 year Lifetime 1 year 1 year N/A

1 year Lifetime 1 year N/A N/A

Page 48

Repair Parts

Models 8355W and 8355W-267

Rail Assembly Parts

Description Part Number

1 Belt - for 7 foot (2.1 m) door 041A5434-11A

Belt - for 8 foot (2.4 m) door 041A5434-13A

Belt - for 10 foot (3 m) door

2 Belt Pulley Bracket 041B5424

3 Master Link 004A1008

4 One-Piece Rail

7 feet (2.1 m)

One-Piece Rail 8 feet (2.4 m)

One-Piece Rail 10 feet (3 m)

5 Trolley Assembly

Includes: Master link (2), Clevis Pin (1), Ring (1), Belt Clip (1), Threaded Shaft (1), Tensioner Assembly (1)

6 Tensioner Assembly 041B4103

7 Trolley Threaded Shaft 041A6689

041A5434-14A

2777BD

2778BD

2770BD

041B3869-3A

Installation Parts

Description Part Number

1 Curved Door Arm 041B0035B

2 Door Bracket with Clevis Pin and

041A5047-1

Fastener

Emergency Release Rope and

041A2828

Handle

4 Header Bracket with Clevis Pin

and Fastener

5 Remote Control Visor Clip 029C0151

6 Safety Sensor Bracket 041A5266-3

7 Safety Sensor Kit with receiving

and sending sensors with 2-conductor wire

8 Straight Door Arm 4178B0034B

041A4353-1

041A5034

9 White and Red/White Wire 041B4494-1

10 3V CR2032 Lithium Battery K010A0020

Not Shown

User’s Guide 114A5217

Accessories

Description Part Number

1 Multi-function Control Panel 882LMW

2 Remote Control 893LM

Page 49

Repair Parts

Models 8355W and 8355W-267

Garage Door Opener Parts

Description Part Number

1 Sprocket Cover 041A4371

2 Gear and Sprocket 041A4885-5

End panel 041A7756-1

3 4 Light Lens 041A7562 5 Light Socket 041C0279 6 Capacitor 030B0532 7 Capacitor Bracket K012A0373 8 Cover 041D8260 9 Motor with Travel Module 041A7442 10 Travel Module 041D7742-7 11 End Panel 041D8198 12 Logic Board 050ACTWF

Page 50

Repair Parts

Models 8360W 8360WL and 8360WLB

Rail Assembly Parts Installation Parts

Description Part Number

1 Chain - for 7 foot (2.1 m) door 041D3484

Chain - for 8 foot (2.4 m) door 041D3483

Chain - for 10 foot (3 m) door 041D3485

2 Chain Pulley Bracket 041A4813

3 Master Link 004A1008

4 One-Piece Rail

1707LM

7 feet (2.1 m)

One-Piece Rail

1708LM

8 feet (2.4 m)

One-Piece Rail

1710LM

10 feet (3 m)

5 Trolley Assembly

Includes: Threaded Shaft (1), Nuts (2), Washer (1), Clevis Pin (1), Ring (1), Master Link (1), Chain Extension

041A3489

6 Trolley Threaded Shaft 041A6689

Description Part Number

1 Curved Door Arm 041B0035B

2 Door Bracket with Clevis Pin and

041A5047-1

Fastener

3 Emergency Release Rope and

041A2828

Handle

4 Header Bracket with Clevis Pin

041A4353-1

and Fastener

5 Remote Control Visor Clip K029B0137

6 Safety Sensor Bracket 041A5266-3

7 Safety Sensor Kit with receiving

and sending sensors with 2-conductor wire

8 Straight Door Arm 4178B0034B

041A5034

9 White and Red/White Wire 041B4494-1

10 3V CR2032 Lithium Battery K010A0020

Not Shown

User’s Guide 114A5217

Accessories

Description Part Number

1 Motion Detecting Control Panel 886LMW

2 Remote Control 893LM

Page 51

Repair Parts

Models 8360W 8360WL and 8360WLB

Garage Door Opener Parts

Description Part Number

Sprocket and Sprocket Cover 041B5348-2

End panel 041A7618

Light Lens 041A7562

Light Socket 041C0279

Transformer 041A7635

Cover

7 8 9

8360W

8360WL Motor with Travel Module 041D8006-1 Travel Module 041D8071-4 End panel

8360W

8360WL Receiver Logic Board

8360W

8360WL

Backup Battery 485LM

Not Shown

Wire Harness

050DCTWFLK

041D8259 041D8858

041D8198

041D0216-2

050DCTWF

041B7610-1

Page 52

Repair Parts

Models 8365W and 8365W-267

Rail Assembly Parts Installation Parts

Description Part Number

1 Master link kit 004A1008

2 Chain pulley bracket 041A4813

Trolley assembly

041A3489 Includes: Threaded Shaft (1), Nuts (2), Washer (1), Clevis Pin (1), Ring (1), Master Link (1), Chain Extension

4 One-piece rail - 7’ (2.1 m) 1707LM

One-piece rail - 8’ (2.4 m) 1708LM

One-piece rail - 10’ (3 m) 1710LM

5 Chain - for 7 foot (2.1 m) door 041D3484

Chain - for 8 foot (2.4 m) door 041D3483

Chain - for 10 foot (3 m) door 041D3485

Not Shown

Rail Grease K083A0011-1

Description Part Number

1 3V CR2032 Lithium battery K010A0020

2 Remote control visor clip K029B0137

Emergency release rope and handle assembly

4 2-Conductor bell wire, white and

white/red

5 Door bracket with clevis pin and

fastener

6 Header bracket with clevis pin and

fastener

7 Safety sensor kit (receiving and

041A2828

041B4494-1

041A5047

041A4353

041A5034

sending sensors) with 3’ (.9 m)

2-conductor bell wire

8 Straight door arm section 4178B0034B

9 Curved door arm section 041B0035B

10 Safety reversing sensor brackets (2) 041A5266-3

Not Shown

Installation hardware bag (includes

041A2770-17

hardware listed on page 8)

User’s Guide 114A5217

Accessories

Description Part Number

1 Multi-function Control Panel 882LMW

2 Remote Control 893LM

Page 53

Repair Parts

Models 8365W and 8365W-267

Garage Door Opener Parts

Description Part Number

1 Sprocket cover with screws 031D0380M 2 Gear and sprocket 041C4220A

Drive and Worm Gear 041A2817

4 Front end panel with all labels 041A8393 5 Light socket 041C0279 6 Light lens K108D0079M 7 Capacitor 030B0532-1 8 Capacitor bracket K012A0373 9 Universal motor 041D7440 10 Travel module 041D7742-7 11 Cover 041D8993 12 Logic board 050ACTWF 13 Logic board end panel 041D0210-1

Not Shown

Line Cord 041B4245-1 Wire Harness 041D8227 Terminal Block 041A3150

Wi-Fi® is a registered trademark of Wi-Fi Alliance.

Contact Information

Visit us online at:

LiftMaster.com

myLiftMaster.com

Or for installation and service information call:

1-800-528-9131

Before calling, please have the model number of the garage door opener.

If you are calling about a troubleshooting issue, it is recommended that

you have access to your garage door opener while calling. If you are

ordering a repair part please have the following information: part number,

part name, and model number.

Liftmaster 838355W-267, 8360WLB, 8365W-267, 8365W, 8360WL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preparation

myQ® Serial Number

Safety Symbol and Signal Word Review

Unattended Operation

Before You Connect with Your Smartphone

Check the Door

Tools Needed

Hardware

Hardware

Hardware

Assembly for Models 8355W and 8355W-267

1 Attach the Rail to the Garage Door Opener

2 Tighten the Belt

1 Attach the Rail to the Garage Door Opener

2 Tighten the Chain

Installation

1 Determine the Header Bracket Location

2 Install the Header Bracket

3 Attach the Rail to the Header Bracket

4 Position the Garage Door Opener

5 Hang the Garage Door Opener

6 Install the Light Bulbs

7 Attach the Emergency Release Rope and Handle

8 Install the Door Bracket

9 Connect the Door Arm to the Trolley

Install the Door Control

1 Install the Door Control

2 Wire the door control to the garage door opener

3 Attach the warning labels

Introduction

1 Install the Safety Reversing Sensors

2 Wire the Safety Reversing Sensors

Power

1 Connect Power

2 Ensure the Safety Reversing Sensors are Aligned

3 Ensure the Door Control is Wired Correctly

Adjustments

Introduction

1 Program the Travel

2 Test the Safety Reversal System

Battery Backup

2 Test the Battery

Battery Status LED

Operation

Features

Connect With Your Smartphone

Using the Multi-Function Door Control

Using the Motion Detecting Control Panel

Remote Control

To Erase the Memory

To Open the Door Manually

Maintenance

Maintenance Schedule

The Remote Control Battery

Troubleshooting

Diagnostic Chart

Accessories

Warranty

Rail Assembly Parts

Installation Parts

Accessories

Garage Door Opener Parts

Rail Assembly Parts Installation Parts

Accessories

Garage Door Opener Parts

Rail Assembly Parts Installation Parts

Accessories

Garage Door Opener Parts